About Us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide. At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world. In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere. Build a newsworthy career at the FT.

Our Commitment to Diversity, Equity and Inclusion

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The Role Overview

We’re looking for a Senior Cyber Security Engineer to help mature application and cloud security across the FT’s cloud-native, AWS-hosted technology estate. This role has an approximate 50/50 focus across application security and cloud security, working closely with product, platform and engineering teams to make secure delivery easier by default.

You’ll shape and improve developer-friendly guardrails across GitHub-based CI/CD pipelines, AWS environments and infrastructure-as-code workflows. This includes improving SAST, software composition analysis, secret scanning, IaC scanning, vulnerability management and AWS misconfiguration management so that findings are actionable, low-noise and owned by the right teams.

Day to day, you’ll run practical threat-modelling sessions, review application and cloud designs, improve security playbooks, support vulnerability and misconfiguration remediation, and build automation that reduces toil. We’re looking for someone who has demonstrably improved security outcomes in real engineering environments, not just someone with theoretical knowledge of tools or frameworks.

Depending on team structure, you may also mentor or line-manage one or two security engineers, while remaining hands-on and close to the technical work.

What you’ll bring to the role

Application and cloud security experience: practical experience across both application security and cloud security, ideally in AWS-hosted, cloud-native environments.

Developer-friendly security mindset: you know how to work with engineers, explain risk clearly and design controls that help teams move securely without unnecessary friction.

Vulnerability management at scale: experience improving how application vulnerabilities, dependency risks, bug bounty findings, penetration test findings and advisories are identified, prioritised, owned and remediated across engineering teams.

Cloud misconfiguration & vulnerability management: experience identifying and reducing infrastructure-as-code and AWS vulnerabilities & misconfigurations at scale through pragmatic guardrails, tooling and clear remediation paths.

Threat modelling: confidence running lightweight, practical threat-modelling sessions that lead to useful engineering decisions and risk reduction.

CI/CD and code security: hands-on experience with security tooling such as SAST, software composition analysis, secret scanning and IaC scanning.

Automation mindset: ability to write scripts or small tools, ideally in Python, to reduce toil, improve visibility and surface meaningful risk.

Security leadership: ability to mentor other security engineers and influence engineers across the wider organisation. Depending on team structure, this may include line management.

AI security awareness: experience of leveraging AI to improve and scale appsec and cloud sec controls would be useful, but is not essential.

Key Responsibilities

Improve application security guardrails
Tune and evolve SAST, software composition analysis, secret scanning and related controls so they are actionable, low-noise and useful to engineering teams.

Improve cloud and IaC security guardrails
Help identify, prioritise and reduce AWS and infrastructure-as-code misconfigurations and vulnerabilities at scale.

Drive vulnerability management
Improve how application vulnerabilities, dependency risks, bug bounty findings, penetration test findings and third-party advisories are triaged, prioritised and remediated.

Drive cloud misconfiguration management
Help teams understand, own and remediate cloud security issues using pragmatic, developer-friendly workflows.

Run practical threat modelling
Facilitate lightweight threat-modelling sessions for new products, features, services and architectural changes.

Build automation and tooling
Create or improve scripts, integrations, dashboards and workflows that reduce manual effort and make risk easier to understand.

Support secure architecture decisions
Provide application and cloud security input into design reviews, AWS architecture decisions and larger technical changes.

Partner with engineering teams
Work closely with product, platform and software engineering teams to embed security into design, delivery and operational practices.

Support incidents and lessons learned
Provide application and cloud security expertise during incidents and feed lessons learned back into patterns, tooling and guidance.

Mentor others
Coach security engineers and engineering teams on practical security approaches. Depending on team structure, this may include line management of one or two security engineers.

Required Experience, Essential: 

• Strong practical experience in application security and cloud security, ideally with a balanced focus across both.
• Hands-on AWS security experience, including common misconfiguration patterns and practical remediation approaches.
• Experience improving vulnerability management across engineering teams, including prioritisation, ownership, remediation tracking and noise reduction.
• Experience in improving cloud or IaC misconfiguration management at scale in a developer-friendly way.
• Experience integrating, tuning or improving security tooling in CI/CD workflows, such as SAST, software composition analysis, secret scanning or IaC scanning.
• Experience running practical threat-modelling sessions that influence design, delivery or remediation decisions.
• Ability to write scripts or small tools, ideally in Python, to automate security workflows or improve visibility.
• Strong communication and collaboration skills, with the ability to influence engineers and technical leaders without relying on gatekeeping.
• Evidence of improving application security, cloud security or vulnerability management practices in a real engineering environment.
• Familiarity with Agile or Scrum ways of working.

Desirable

• Experience with leveraging AI for AppSec and CloudSec.
• AWS Certified Security – Speciality or equivalent practical AWS security experience.
• Terraform or CloudFormation expertise.
• Incident-management or incident-response experience.
• Experience with Splunk or similar logging/SIEM platforms.
• Experience with security metrics, dashboards or reporting that helped drive measurable risk reduction.
• Experience mentoring or line-managing security engineers.

What’s in it for You?

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email talent@ft.com and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Rubrik’s Sales and Sales Engineering organisation is a united team of elite, cross-functional professionals helping companies and government entities build resilience against cyberattacks, malicious insiders, and operational disruptions. We provide continuous professional development through our world-class sales enablement program, and our One Rubrik selling approach gives you all the resources you need to exceed your goals, maximize your earning potential, and take your career to the next level, all while doing something that truly matters: protecting the world’s data.

Rubrik is looking for Sales Engineers to provide technical direction and business guidance to the regional sales team. As a Sales Engineer, you will be accountable for regional revenue goals by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting Rubrik’s Cyber Resilience, Observability, and Remediation tools to a targeted list of new & existing customers throughout the UKI region. 

What You'll Do:

• Provides technical leadership and direction to customers and internal staff in the development of fully integrated technology solutions in support of pre-sales activities in the assigned market.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the SAN product space.
• Acts as technical expert and consultant to develop and propose solutions that meet the technology and business requirements of assigned customers.
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.
• Leads technical sales calls
• Qualifies sales opportunities in the terms of customer technical requirements, competition, decision making process and funding.

Preferred Qualifications:

• 5-10 years of sales engineering experience preferably in a software or data center environment.
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded

Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below: 

• 3-to-10 years of experience in the IT industry (early or mid-level experience).
• Fluent Czech and English (written & spoken).
• Ability to manage a project, work to deadlines, and prioritise between competing demands.
• Demonstrating empathy with customers and quickly identifying challenges and pain points they face. 
• Understanding of “how the internet works”. For example:
• Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
• Can explain the difference between authoritative DNS & recursive DNS?;
• You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
• Understanding of how customers make buying decisions, how to explain ROI.
• A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
• You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks. 

Bonus! 

• Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
• Exposure to emerging technical landscape trends in Security such as Zero Trust. 

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio.  You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
• Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

• 7+ years of experience in similar role or experience in a technical leadership role
• Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
• Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
• Proven track record using it to help drive revenue.
• Strong knowledge of Security Architecture, Design and Operations
• Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
• Proven experience working with customers and partners in successful design and deployment of solutions
• Ability to juggle and successfully drive projects with customers, prospects, and partners.
• Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
• Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
• Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.  
• Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
• Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
• Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
• Knowledge of scripting languages such as Python and IAC products like Terraform
• Knowledge of security and cryptography.
• Knowledge of cloud/virtualization technologies and containerization

Available Locations: London, Amsterdam, Lisbon, Munich, Paris

What you’ll do:

The Pre-Sales Solutions Engineering organization is responsible for the technical sale of the Cloudflare solutions portfolio, ensuring maximal business value, fit-for-purpose solution design, and efficient adoption roadmaps for our customers.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

Technology moves at lightning speed; a broad knowledge of Internet performance and security technologies is required, and the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare.

Examples Of Desirable Skills, Knowledge And Experience:

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts—like how an edge network reduces "lag" or how WAF rules protect a player's wallet—in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty.

You appreciate the diversity of challenges in working with customers, from managing "micro-burst" traffic spikes to navigating regulatory requirements. You will find a collaborative environment where everyone brings different strengths and jumps in to help each other obtain the technical win so that customers choose Cloudflare to protect and accelerate their platforms.

Additional experience might include:

• Language: fluent in Polish and English
• 5-to-10 years of experience in the IT industry.
• Vertical Expertise: Understanding the cloud architectures, with main focus on security layers, such as CDN, WAF, SASE and Anti-DDoS..
• Technical "How the Internet Works": * Deep understanding of TCP vs. UDP, why it matters and why it's so critical from security point of view;
• Solid understanding of DDoS mitigation strategies at Layers 3, 4, and 7 to prevent services disruption.

Pre-Sales Excellence: Previous experience in a technical consulting or SE role, with a track record of demonstrating ROI to CTOs and Infrastructure Leads.

• 
  Project Management: Ability to manage complex Proofs of Concept (PoCs) and prioritize between competing demands in a fast-paced environment.
• Communication: Excellent presentation skills with a strong command of business English. 
• Market Knowledge: Familiarity with the competitive landscape for CDN, Zero-Trust, and SASE providers.
• Travel: Ability to travel to customer sites, industry events and internal summits.

Bonus!

• Scripting Skills: Demonstrated experience with JavaScript, Python, or Rust, and a desire to help customers build the next generation of serverless features on Cloudflare Workers.

• Security Trends: Exposure to emerging trends such as Zero Trust for securing internal employees traffic or remote-work environments.

Catapult is building the future of sports performance technology, with a mission to Unleash the Potential of every athlete and team on earth. We don't just work in the sporting industry; we are actively changing it.  Since 2006, our solutions have been leading the way in sports performance software, science, and data, in a world where 1% can literally mean the difference between winning and losing.

We work with over 5,000+ teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimize athletes’ health, game-day readiness, and performance, as well as in-game tactics.  

Catapult is a sports technology company that empowers professional teams to make data-driven decisions. We deliver health, performance, video, and AI insights from the locker room to competitive environments, ensuring every decision is an opportunity to gain an advantage, sharpen performance, and build lasting success. 

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT PLATFORM ENGINEERING

We are looking for a talented and inquisitive Principal DevOps Engineer whose drive for learning and determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. Based in our London office, you will be a key player in planning, designing, building and testing the features of our next-generation cloud platform that combines digital video assets, wearable data and athlete information to provide insights and analytics to coaching/support staff, sports scientists and athletes to assist in optimizing athlete performance. We believe that our customers deserve the best platform and we are on a mission to maximize and enhance their performance through delivering a high-quality experience. Our software and DevOps engineers match this ethos by taking responsibility for constantly improving productivity and development of self and be able to excel in a fast-paced environment with short project timelines from conception to deployment.

WHAT YOU’LL DO 

• Cloud & Platform Engineering
• Infrastructure Automation & IaC: Own infrastructure provisioning and configuration management (e.g., Terraform, Ansible).
• Observability & Reliability: Design, build and maintain logging, monitoring, alerting, and SLO/SLI frameworks to ensure system health and performance.
• Software Delivery Pipelines: Design, implement, and maintain CI/CD pipelines to enable fast, safe, and repeatable software delivery.
• Infrastructure Operations & Governance: Oversee the availability, scalability, and performance of cloud and on-prem infrastructure while ensuring all systems remain strictly aligned with corporate security standards and global regulatory compliance.
• Cloud Security 
• Cloud Security & Compliance: Ensure compliance with relevant compliance and regulatory frameworks (e.g., ISO 27001, SOC 2, GDPR as applicable) and implement best practices cloud security controls.
• Security Operation: Lead security first approach, collaborate with Security and IT teams to make sure our infrastructure is patched according to SLAs.
• Application Security (AppSec): Collaborate with security teams to embed security controls into CI/CD pipelines and platform services.
• Technology leader
• Architectural Roadmap & Vision: Define and execute the long-term technical roadmap for Catapult’s global cloud platform, evaluating emerging technologies (e.g., Serverless, AI-driven operations, and Containerization) to ensure the infrastructure remains cutting-edge, scalable, and best to used by our customers.
• Technical Governance & Standards: Be a big contribution to  infrastructure decisions, establishing "Golden Paths" and reusable Infrastructure as Code patterns that dictate how engineering teams deploy services while ensuring consistency across all environments.
• Strategic Security & Compliance Integration: Architect and champion a "Shift-Left" security strategy, mandating the integration of automated security guardrails and compliance auditing into the core fabric of the CI/CD pipelines to protect athlete and video data globally.

WHAT YOU’LL NEED

• Significant experience in DevOps, Site Reliability, Platform or Infrastructure Engineering, with tenure in technical leadership role.
• Deep expertise in the AWS cloud platform and associated security and compliance practices.
• Strong background in infrastructure automation (IaC), CI/CD pipelines, and observability tooling.
• Proven experience with big platform re-design, architecture of new cloud infrastructure systems based on software and business requirements.
• Solid understanding of AppSec principles, including integrating security into build and deploy pipelines.
• Experience managing hybrid environments, including traditional data centers and on-prem services.
• Excellent communication and stakeholder management skills; ability to influence across engineering, security, and finance.
• Experience with regulated industries (e.g., healthcare, fintech).
• Familiarity with multiple compliance frameworks (SOC 2, HIPAA, PCI-DSS).

WHAT YOUR SUCCESS WILL LOOK LIKE

In 6 months time…

By the half-year mark, you will have moved beyond the onboarding phase to become the primary authority on Catapult’s infrastructure.

• Infrastructure Ownership: You will fully own the cloud infrastructure, having gained a deep understanding of all interconnected parts that support their athlete and video data services.
• Established Automation: You will have taken control of infrastructure provisioning and configuration management, ensuring that Terraform or Ansible are being used effectively for IaC.
• Observability Implementation: You will have designed and begun maintaining essential logging, monitoring, and SLO/SLI frameworks to ensure high system health and performance.
• Have a full understanding of Catapult’s products and the way we are working in order to be able to architect any new future existing or new product.

In 12 months time…

By the end of your first year, you will be driving the "next generation" of Catapult’s technology stack and leading cross-functional improvements.

• End to End Platform Ownership: You will take full accountability for the evolution of our production ecosystem, architecting a resilient, "deploy-anywhere" infrastructure that scales seamlessly with software demands and business growth.
• Optimized Delivery: You will have refined the CI/CD pipelines to a state where software delivery is consistently fast, safe, and repeatable across the engineering team.
• Integrated Security and Compliance: You will have transitioned the platform to a "security-first" architecture, successfully embedding automated AppSec controls and vulnerability scanning directly into the CI/CD pipelines.
• Cross-Departmental Influence: Your success will be reflected in your ability to influence stakeholders across engineering, security, and finance to drive technical and operational improvements.

WHY CATAPULT? 

• We have amazing people. We promise you’ll work with some of the most ambitious,  intelligent people in an exciting industry, and do some of the best work of your life.
• We encourage our people to engage in constructive, open, and honest communication to make Catapult extraordinary. 
• We work in a collaborative yet challenging environment to consistently improve our performance, which in turn impacts our customers' performance.
• Our workforce spans more than 20 countries. You'll have the opportunity to work with people from multiple nationalities and cultures, and to build your global awareness.  
• We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to improve.  There is an unlimited opportunity to grow, do more, and do better.

Whether you’re interested in sports or not, you’ll have the satisfaction of knowing your work is supporting some of the most successful teams and athletes on the planet! 

Research shows that while men apply for jobs when they meet an average of 60% of the criteria, women and other marginalized groups tend only to apply when they check every box. So if you have what it takes, but don't meet every single point in our job ad, please still get in touch! We would love to have a chat and see if you could be a great addition to our team. We are building the future of sports performance. Our priority is to find the brightest talent who can add to our team culture, actively contribute, and be excited about what they do.

All offers of employment are subject to Catapult's positive prehire check. To find out more, please contact the Talent Partner for this role.

What We're Looking For

We’re looking for a Fullstack Engineer to help develop and scale the Lightning AI platform across the frontend, CLI, APIs, and core backend systems. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (NYC, SF, Seattle, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and either Python or Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Proficiency in React and either Go (Golang) or Python, with a preference for Go
• Strong understanding of software engineering principles and lifecycle
• Hands-on experience as a Fullstack Engineer in a SaaS technology company
• Proven ability to take ownership of key features and drive end-to-end development
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

What We're Looking For

We’re looking for a Frontend Engineer to help develop and scale the UI and frontend infrastructure of the Lightning AI platform. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. With over 10,000 organizations building with Lightning, you’ll have a unique opportunity to impact how the world builds and deploys AI to production.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in React and Redux, and build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the user interface and frontend infrastructure while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain high standards for software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment in which each engineer can grow.

What You’ll Need

• Proficiency in React, JavaScript and TypeScript.
• Strong understanding of software engineering principles and lifecycle.
• Hands-on experience as a Frontend Engineer in a SaaS technology company.
• Proven ability to take ownership of key features and drive end-to-end development.
• Communication and collaboration with engineers, product managers, and designers.
• Ability to operate in high uncertainty and rapidly changing environments.

Compensation

What We're Looking For

We’re looking for a Backend Engineer to help develop and scale the Lightning AI platform, spanning APIs, infrastructure, billing, security, and integrations. In this role, you’ll take ownership of key features and drive them end-to-end, working closely with engineering, product, and design to ship high-quality, iterative improvements. This is an opportunity to build systems that support real-world machine learning workloads at scale.

This role is based in one of our hubs (Seattle, NYC, SF, or London), with a minimum of 2 in-office days per week and occasional team and company offsites. We are not able to provide visa sponsorship for this position at this time.

What You’ll Do

• Write readable/testable/efficient code in Go (Golang).
• Build deep expertise in our technology stack to deliver new features, improve system stability, and increase overall performance.
• Partner with engineering and product leaders on developing the Lightning product while using your experience to set the technical direction for large projects.
• Evaluate, strengthen, and document technical architecture, tools, and processes.
• Maintain software quality, implement automation, drive continuous delivery, and reduce time to production while proactively reducing technical debt.
• Mentor and coach engineers on system design, operating in high uncertainty, and problem-solving to create a supportive, inclusive environment where each engineer can grow.

What You’ll Need

• Extensive experience writing efficient, maintainable code in Go. Familiarity with best practices in testing, readability, and optimization is essential.
• Broad knowledge of backend and frontend systems, with experience building and scaling APIs, CLI tools, billing systems, and security protocols. Exposure to frontend frameworks is a plus.
• Experience with cloud platforms like AWS, GCP, or Azure and designing systems that are reliable, performant, and scalable. Familiarity with containerization (Docker, Kubernetes) is a strong advantage.
• Proven ability to take ownership of key features and drive end-to-end development
• Commitment to software quality, test automation, and continuous delivery. Experience proactively managing technical debt and speeding up time to production.
• Hands-on experience as a backend or product engineer in a SaaS technology company
• Communication and collaboration with engineers, product managers, and designers
• Ability to operate in high uncertainty and rapidly changing environments

Compensation

About The Role

We are seeking a Project Architect in the Global Services division with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance, and Access Control. You will partner with the Global Services Manager and Territory Account Executives to service large and strategic customers within the Verkada footprint. In this role, you will interface with customers and partners on post-sales deployment project management, assisting with technical issues and providing expert-level configuration and training on Verkada Products. We need someone who will be highly motivated, able to learn quickly, and work independently while making an impact on the success of our Global deployments. 

We are committed to a thriving in-office culture. This role requires that you be on-site 5 days per week in our London office.

What You'll Do

• Be the subject matter authority on the full Verkada suite of products and offerings and provide expert-level service to customers during the post-sales process
• Serve as the project management arm for customer accounts, ensuring successful deployments of Verkada products in the customer’s environment
• Magnify the value of Verkada products for customers through configuring and fine-tuning product features, use cases, and analytics; provide vendor-led training to customers
• Effectively serve as the technical voice to all levels of customer, from C-level executives to loss prevention managers and directors of IT
• Work directly with your Global Services Manager and Sales Account Executives to develop services strategies and workflows for the customer, as well as participate in cross-selling and up-selling opportunities
• Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings

What You Bring

• 7+ years of experience as a Sales Engineer, Technical Account Manager, or Professional Services Consultant with a proven track record of working with Fortune 500 companies
• Bachelor's degree in Computer Science, Computer Engineering, Information Technology, Information and Computer Technology, Networking, IT Security, or similar field 
• Strong background in Computer Networking: HTTPS/SSL, VLANs, TCP/IP, DNS, NAT devices, DHCP servers, firewalls, and software systems
• Outstanding written & verbal communication skills to efficiently articulate technical matters with customers and partners
• Entrepreneurial and positive attitude with a strong desire to learn
• Ability to adapt to an ever evolving workplace and company
• Genuine excitement for software/hardware products, Cloud Security, and IoT devices
• Travel up to 25%

Preferred Qualifications

• Experience as a Sales Engineering Manager or Professional Services Manager
• People management experience
• Industry certifications such as AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+
• Experience working with Linux systems 
• Previous startup experience

UK Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs. Premiums are 100% covered for the employee under most plans and 100% for family premiums
• Private medical and dental coverage
• Paid parental leave policy & fertility benefits
• Retirement saving options
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Wellness/fitness benefits
• Professional development stipend
• Healthy lunches provided daily
• Commuter benefits

About the Role
Verkada is seeking an Enterprise Solutions Engineer in the London Area with expert experience in Cloud Security, IoT Systems, Networking, Linux systems, Security Surveillance and Access Control. This individual will partner directly with their territory account executives to expand the Verkada footprint upmarket into key UK Accounts. Responsibilities include directly interfacing with customers/partners throughout the sales process, overcoming technical objections, assisting customers in designing deployments with Verkada Products and providing technical assistance to territory account reps. The ideal candidate will be highly motivated, able to learn quickly and work independently while making impactful results for the company.

• Technical Leader: Be the subject matter authority on the full Verkada suite of products and offerings and articulate the value added benefits to customers throughout the sales process.
• Objection Handler: Overcome objections and defuse landmines while securing the technical win for Verkada.
• Evangelist: Effectively present the Verkada solution to all levels of customer, from C-level executives to loss prevention managers and directors of IT. Be a Product Technical Evangelist in training/educating partners, customers, and internal employees on the latest Verkada product offerings.
• This role requires regular travel, estimated to be more than 60% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration.

• 3+ years of experience as a Sales/Solutions Engineer, with a proven track record of working with large UK companies.
• Outstanding written and verbal English communication skills in order to clearly and efficiently articulate technical matters with customers and partners.
• Bachelor's degree in relevant technical or security field from an accredited university.
• Strong background in Networking: HTTPS, VLANs, TCP/IP, DNS, NAT devices, DHCP and Firewalls.
• Bonus:
• • Industry certifications: AWS, CCNA, CCDA, CCNP, MCSE, CEH, Security+, A+, Network+, Microsoft Azure, CISSP, CSP.
  • Experience working with Active Directory, SAML/SCIM, API's, Python, and other coding languages is a plus.
  • Startup experience.

• Conducts research to prepare for upcoming meetings with prospects to understand their business environment, market, customers, competitors and general business challenges.
• Carries out discovery conversations with customers to understand their needs and requirements for a new solution. Uncovers customer pains, learns about customer's objectives and potential needs, gathers metrics necessary for pricing and/or value discussions. Listens to the customer to gather information that can be leveraged in upcoming presentations.
• Uses their in-depth knowledge of Talkdesk solutions and capabilities to specify the appropriate solution(s) for customer needs and requirements. The SE is continually learning about Talkdesk solutions to keep up with innovations and new releases of TD software.
• Designs and delivers presentations to customers, on-site & virtual, showing Talkdesk’s capabilities, aligned to the customer's pains and needs that were uncovered during Discovery.
• Generates simple value statements illustrating the financial value of a Talkdesk solution to customers.
• Assists with scoping SOWs for customer implementations as needed.
• Scopes, executes and manages customer pilots and POCs. 
• Respond to functional and technical RFI/RFP requirements and mapping said requirements to the software solution.
• Work closely with product management and engineering teams to ensure that customer feedback is incorporated into product roadmaps.
• Assists with marketing and demand generation events as necessary.

Core Background

• B.S. Computer Science, Software Engineering, MIS or equivalent work experience.
• 5+ years as a Solutions Engineer in Software, VOIP/Telecommunications, contact centers, premise or cloud selling to Enterprise customers.
• Ability to command the attention in a room by delivering compelling presentations and demonstrations.
• Good problem solving skills, including the ability to meet a business requirement with a technical solution.
• Ability to communicate complex technical concepts to both technical and non-technical audiences.
• Excellent presentation and communication skills, including the ability to lead technical discussions and demonstrations with customers.
• Knowledge of Customer Relationship Management Software, ITSM, Data Warehousing, Business Intelligence is a plus.
• Knowledge of UCaaS, CCaaS software is a plus.
• Knowledge in web / scripting technologies is a plus

Method of Application: Apply online.

Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 03/25/2026.

All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.

Principal Engineer

Location: Waterloo, London, England, UK | Hybrid (1 day per week in office)

Who We Are 

At 8th Light, we bring life to the best ideas.

Founded in 2006 and headquartered in Chicago, we are a technology solutions provider that partners with organizations to solve meaningful challenges and drive sustainable growth. From early-stage startups to global enterprises, we work across industries to optimise our clients’ digital products through product strategy innovation, experiential design, AI solutions, and deep engineering expertise. 

Our commitment to quality means we deliver solutions we’re truly proud of, while our curiosity sparks innovation and breakthrough thinking. 8th Lights thrive in an environment that champions continuous education, fueling our growth through mentorship and hands-on work. We foster an open, collaborative culture grounded in honesty that builds trust, and believe true success is measured by the outcomes we create for our clients.

If this kind of work and our kind of people energizes you, you’ve found the right place. 

Who You Are

You’ve shown long-term repeated success on a variety of projects, typically over the course of 10+ years. You are a trusted expert and leader, often called upon to guide ambiguous initiatives and architect scalable solutions. You bring a blend of deep consulting acumen, technical expertise, and product thinking that drives measurable and impactful outcomes. In your previous experience, you have:

• Demonstrated long-term success on high-stakes consulting engagements across multiple language paradigms, stacks, ecosystems, technical environments, and client industries 
• Built high-quality, maintainable software collaboratively, incrementally, and through an approach tailored towards the unique needs of the clients you’ve served 
• Led the development and delivery of production-grade software using a variety of languages and frameworks, including but not limited to: Python, Java, JavaScript, TypeScript, React, Ruby, Scala, R, SQL, and Go
• Evaluated and strategically applied AI-assistive development tools to accelerate delivery and improve quality
• A track record of understanding, assessing, and embracing new tooling and trends within the software industry
• Experience building or integrating AI/ML-powered features into products or systems (e.g., recommendation engines, NLP models, computer vision, predictive analytics) 
• Used context-appropriate automated testing to inform software design choices and catch bugs
• Successfully led modernization efforts to align legacy systems with short and long-term business needs
• Remedied architecture-level concerns such as scalability, security, reliability, and performance
• Facilitated alignment and collaboration across technical and non-technical stakeholders to move initiatives forward in the face of ambiguity and complexity while balancing technical considerations with product and user needs
• Provided mentorship and team support at scale, while sharing knowledge and improving team practices 
• Actively sought out and effectively given feedback
• Collaboratively led stakeholders to balance technical considerations with product and user needs

What You’ll Do At 8th Light

As a go-to technologist and strategist within 8th Light, you’ll work with a variety of clients, typically one to two in a year, while continuing to deepen your and our collective domain expertise over the course of your career with us. You’ll be responsible for:

• Rapidly building trust with clients, demonstrating technical expertise and understanding of their domain and objectives 
• Guiding technical direction, solving complex problems, and demonstrating best practices while remaining deeply engaged within the codebase
• Working pragmatically to balance technology choices while delivering high-quality work within deadlines
• Advising clients on architecture, scalability and platform evolution, connecting technical decisions to product and business outcomes
• Collaborating on systems that involve the full ML lifecycle from data ingestion and preprocessing, to model deployment, integration, and performance monitoring
• Driving innovation by proactively surfacing new technical approaches and product solutions
• Leading or initiating formal feedback conversations with teams and clients via retrospectives
• Clearly articulating and documenting outcomes and driving forward action items
• Contributing to the health of your team and 8th Light’s culture by modelling our Values
• Designing and managing high-level technical roadmaps for large engagements
• Building your network and maintaining relationships with clients and other industry leaders within your domain
• Coaching client engineering teams, transferring knowledge and leveling up practices
• Influencing client CTOs and executive decisions. Planning and execute technical work that involves stakeholders outside of project boundaries such as across a client's technical organization
• Participating in account planning; opportunity identification.
• Facilitating retrospectives, strategy sessions, and technical deep-dives to improve team and project outcomes
• Identifying, mitigating, and resolving blockers to team progress
• Contributing to 8th Light by serving as a mentor, leading or designing workshops internally or for clients, representing 8th Light in the tech community, or supporting our hiring processes
• Demonstrating leadership in scalable system design, modular architecture, and platform- or product-oriented development.
• Bringing depth in testing strategies, observability, fault tolerance, and secure engineering practices.
• Applying architectural patterns to evaluate tradeoffs and drive clear, documented design rationale.

Strongly Preferred Skills

We work across many areas, and encourage anyone with the experience listed above to apply. We would particularly like to encourage applicants with experience in the following areas:

• Delivering and advising on enterprise-grade AI systems, including RAG pipelines, vector search, and agentic frameworks (e.g., LangChain, LlamaIndex, Crew AI, AutoGen, n8n), ensuring scalable, production-ready solutions that empower developers and align with business outcomes.
• DevSecOps & DevOps
• MLOps
• Infrastructure as Code
• Data Engineering: including platforms like Databricks for data processing and analytics.

Building a truly diverse, equitable, and inclusive workplace is an ongoing journey, and we’re excited to keep learning and growing together. We have a proud tradition of hiring talented colleagues with real-world career experiences. 

How You’ll be Supported

At 8th Light, we believe our people are our greatest asset. Their growth, well-being, and success shape our future. 

• Our wellness package is designed with the Whole YOU in mind and includes:
• A robust L&D programme featuring unlimited access to thousands of books, courses, and expert-led training on the O'Reilly learning platform.
• Annual financial stipend and time allotment for learning & development
• Coworking support for our global team
• 12 weeks of new parent leave available for eligible employees

See our full list of Benefits. 

A Note on Compensation

At 8th Light, we are committed to a compensation philosophy that is transparent, fair, and helps us attract and retain top talent in alignment with our company’s strategic growth goals and clients’ needs.

We benchmark our salaries using Geographic Structures to establish competitive pay ranges within the regions where 8th Lights live. Our pay ranges for our Principal Engineer position within London is: £92-818-£116-122 GBP

Reach out to recruiting@8thlight.com for more relevant information pertaining to your local market.

8th Light Hubs and Geographies

8th Light's culture is rooted in strong connections that extend across our teams, regions, and beyond client work. We are a distributed team across the United States, Canada, and the United Kingdom, with hubs in Chicago, London, Los Angeles, New York, and Seattle. 

• London Co-working: Employees working from our London hub follow a hybrid model, which includes a minimum of one day per week in our Waterloo Office. This co-working day is designed to encourage collaboration and further strengthen our community.In most cases, our consulting engagements do not require travel.

We hope to see you apply! 

^#LI-Hybrid

About the Role

As a Finance Systems Specialist, you’ll take primary ownership of our LucaNet environment while providing secondary support for our NetSuite (ERP) systems. Acting as the critical "bridge" between Finance and IT, you will ensure system stability, data integrity, and compliance through robust internal auditing. We are looking for someone who is passionate about seeking new opportunities to create impactful work and ensuring our global financial infrastructure is seamless and resilient.

Responsibilities

• Resolve outstanding internal audit findings related to LucaNet and NetSuite access, data mapping, and change controls.

• Enforce strict Identity & Access Management (IAM) protocols and ensure user permissions are reviewed quarterly.

• Maintain an "Audit Vault" of system logs and evidence to ensure the Group Finance team is always "audit-ready."

• Engineer automated solutions to address recurring data bottlenecks between NetSuite and LucaNet.

• Optimize the automated handshake between systems to minimize manual journals and offline reconciliations.

• Monitor data flows proactively to alert the Finance team of discrepancies before they impact the month-end close cycle.

• Manage the global consolidation structure, including the Chart of Accounts (CoA), intercompany eliminations, and FX translation settings.

• Collaborate with the NetSuite Lead to assist with financial module configurations for seamless LucaNet export.

• Govern master data changes to ensure consistency across all financial entities and reporting structures.

• Translate complex financial reporting requirements into technical system configurations for Group Finance.

• Develop Standard Operating Procedures (SOPs) and conduct training to improve system fluency across regional teams.

About You

The essentials:

• 3+ years of experience in Finance Systems Administration.

• Deep proficiency in LucaNet; you understand the mechanics of consolidation and reporting within the tool.

• Detail-oriented mindset with a knack for problem-solving and technical troubleshooting.

• Strong communication skills, with the ability to explain technical concepts to non-technical finance stakeholders.

• Audit-conscious approach to systems management and data integrity.

Not a must, but a plus:

• Hands-on experience with NetSuite (ERP).

• Experience working within a global finance structure or a "bridge" role between IT and Finance departments.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-FP1

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience; one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

As a (Senior) Partner Solution Engineer, you will play a key role in enabling Parloa’s partner ecosystem to successfully position, sell, and implement our conversational AI platform. You’ll work closely with strategic and emerging partners, guiding them through the technical journey from discovery and solution design to validation and deal support.

This is your opportunity to scale impact through others: equipping partners to confidently build, demo, and deliver AI-driven customer experiences while directly influencing pipeline growth and deal success.

Areas of ownership:

• Partner Technical Enablement: Enable partners to effectively position and deliver Parloa solutions by coaching them on discovery, demos, solution design, and scoping.
• Technical Sales Support (Partner-led): Support partner-led and co-sell opportunities by leading technical discovery, solutioning, and validation throughout the pre-sales cycle.
• Solution Design & Architecture: Guide partners in designing scalable, enterprise-ready solutions aligned with customer needs and business outcomes.
• Partner Advisory: Act as a trusted technical advisor to partners, translating Parloa’s platform capabilities into clear business value for both technical and non-technical stakeholders.
• Ecosystem Collaboration: Work closely with Sales, Partnerships, Product, and Customer teams to drive successful partner engagements and aligned go-to-market execution.
• Product & Feedback Loop: Represent partner and customer insights to Product and Engineering, contributing to roadmap discussions and continuous improvement.

Who you are:

• 5+ years of experience as a Solution Engineer or in a similar customer-facing technical role within SaaS or enterprise technology
• Strong technical foundation across APIs, cloud environments, integrations, and enterprise architecture
• Experience supporting complex, multi-stakeholder sales cycles, ideally in partner or indirect sales models
• Ability to translate technical concepts into clear business value and outcomes
• Excellent communication and presentation skills, with confidence in both technical and executive conversations
• Strong coaching and enablement mindset, with the ability to guide partners effectively
• Structured and solution-oriented approach, with the ability to navigate ambiguity and multiple stakeholders
• Technical curiosity and interest in AI-driven products and customer experience
• Native or bilingual in English

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Why Parloa?

We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it.

At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.

We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one.

Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.

Position Overview

Xaira is seeking enthusiastic and motivated candidates to join our team as Research Engineers. We welcome candidates across the spectrum of experience. Teams thrive when they are diverse (across all axes), and we encourage all eligible applicants to apply. 

The role is based in our London office, located near Old Street. Our team is highly collaborative, operating on the belief that hard problems are best solved by multiple people working towards a clear goal, bringing and sharing their expertise with the team. We operate a hybrid working culture based on trust. Members of the team are typically in the office 3 days a week.

Key Responsibilities

• Industry experience as a research engineer, in an AI-related company.
• Excited to work, learn and teach within a collaborative team working on challenging problems.

Desirable

Below is a list of qualities/experiences that align with the kinds of things that we are looking for. Please do not read this as an extension of the “requirements” section! We recognise that experiences, opportunities and life-paths vary.

• Masters (or equivalent)/PhD in AI-related field.
• Public codebases or contribution to public GitHub repositories.
• Experience building and training neural networks.
• Experience in distributed training and inference.
• Experience profiling and optimising large-scale AI models.
• Knowledge or experience in BioAI.

If you are a motivated individual with a passion for applying AI to advance drug discovery and improve human health, we encourage you to apply and join us in our mission to make a positive difference in the world.

Xaira Therapeutics an equal-opportunity employer. We believe that our strength is in our differences. Our goal to build a diverse and inclusive team began on day one, and it will never end.

TO ALL RECRUITMENT AGENCIES: Xaira Therapeutics does not accept agency resumes. Please do not forward resumes to our jobs alias or employees. Xaira Therapeutics is not responsible for any fees related to unsolicited resumes.

Job Description goes here

The Team

This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.

We are seeking Software Engineers with deep expertise in C# and .NET to lead the design and development of mission-critical systems across our domain. You will play a key role in shaping technical strategy and driving architectural decisions within a high-performing team. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core financial and order management knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.

Role Responsibilities

• Lead the end-to-end delivery of complex software solutions—from requirements gathering and architecture design to development, testing, and production deployments
• Own and drive long-term technical initiatives and architectural improvements across systems
• Collaborate closely with stakeholders to align technical solutions with business goals
• Champion engineering best practices, including CI/CD, automated testing, and scalable design patterns
• Conduct code reviews and provide technical guidance to peers and junior engineers
• Proactively identify and reduce technical debt, improve system resilience, and optimize performance
• Lead incident response and root cause analysis for production issues
• Contribute to the evolution of our engineering culture and platform strategy

Key Competencies

Essential

• 3-5 years of professional experience in software engineering with C# and .NET
• Proven experience in architectural design, system scalability, and distributed systems
• Strong knowledge of Microsoft SQL Server, including schema design, query optimization, and performance tuning
• Embracing agentic engineering — willingness and ability to work effectively with AI -assisted development tools as part of daily workflow
• Ability to balance delivery of business value with long-term technical strategy
• Excellent communication and leadership skills, with the ability to influence and drive consensus
• Strong advocate for collaborative development practices and continuous improvement

Advantageous

• Experience with cloud platforms (e.g., Azure or AWS) and containerization (e.g., Docker, Kubernetes)

The Principal Solutions Architect will own the end‑to‑end design of complex customer/prospect solutions built on top of our social media management platform, with a strong focus on integrations, workflows, and measurable business value. This person will act as the bridge between customer‑facing teams (mostly AMs and AEs) and Product & Tech: translating client use cases and operational constraints into robust technical architectures, and turning those architectures into clear, actionable briefs for our product managers and engineering teams. In line with Hootsuite's distributed workforce strategy, our flexible work arrangement allows for remote work. This role is open to applicants located in London, England, United Kingdom and Luxembourg, Luxembourg. In this role, you will report to the Solutions Director.

WHAT YOU’LL DO:

• Participate in strategic client / prospects meetings and discovery workshops with strategic/enterprise accounts to understand business objectives, current tools, and operational constraints.
• Challenge and refine client requirements, uncovering underlying needs and proposing pragmatic solutions grounded in our platform capabilities.
• Articulate complex technical concepts in simple, non‑technical language to senior business stakeholders (CMO, Head of Social, Customer Care, Digital, Data teams).
• Act as a trusted advisor on topics such as social data architecture, governance, workflow design, and integration strategy notably on RFP or RFI. 
• Lead the design of end‑to‑end solutions that leverage our core platform capabilities (publishing, engagement, listening, analytics, governance) and integrate with external systems (CRM, customer care platforms, marketing automation, data warehouses, BI tools, etc.).
• Translate complex integration requirements (APIs, webhooks, SSO, data sync, custom workflows) into user‑centric, value‑oriented solution designs.
• Produce clear architecture artefacts when needed: solution blueprints, sequence diagrams, data flow diagrams, and configuration guides.
• Evaluate feasibility, risks, and trade‑offs of different solution approaches, always balancing speed, robustness, and scalability.
• Translate client and operational needs into structured, actionable briefs for Product and Engineering:
  • Clear problem statements and business context.
  • Detailed functional and non‑functional requirements.
  • Edge cases, constraints, and acceptance criteria.
• Work closely with Product Managers to prioritise requirements, shape roadmaps, and assess build‑vs‑configure‑vs‑integrate options.
• Partner with Engineering to validate technical designs, refine implementation details, and ensure solutions we would be pushing to our clients/prospects are aligned with platform architecture and standards or alternatively set guardrails and manage expectations.
• Provide feedback loops from the field back into the product: recurring patterns, blockers, integration gaps, and opportunities for new capabilities.
• Guide project teams (PS, Customer Success, Partner teams) during implementation as the “design authority” for the solution.
• Review technical configurations and integration setups to ensure they adhere to the agreed architecture and best practices.
• Help define standards, patterns, and reusable assets (templates, reference architectures, integration playbooks) that make future projects faster and more consistent.

WHAT YOU’LL NEED: 

• Extensive years of experience in a relevant role: Solutions Architect, Solutions Engineer, Senior Solutions Consultant, Technical Consultant, or similar in a SaaS / digital platform environment.
• Strong experience with integration‑heavy solutions involving APIs, webhooks, SSO/identity, and data pipelines.
• Experience working with at least some of the following: CRM (Salesforce, Dynamics, HubSpot, etc.), contact centre / ticketing tools (Zendesk, ServiceNow, etc.), marketing automation, CDP/DMP, data warehouses/BI tools.
• Background in social media / digital marketing / customer care platforms is a strong plus, ideally with tools like Hootsuite, Sprinklr, Sprout, Khoros, Brandwatch, Talkwalker, etc.
• Proven track record acting as a bridge between business stakeholders and technical teams, ideally in a role reporting into a Solutions / Professional Services / Customer Success organization.
• Solid understanding of modern web and SaaS architectures: RESTful APIs, webhooks, OAuth/SSO, microservices, event‑driven workflows.
• Ability to read API documentation, reason about data models, and specify integration patterns (batch vs real‑time, push vs pull, error handling, monitoring).
• Comfort discussing technical topics with engineers (data structures, rate limits, performance considerations) even if you are not the one writing production code.
• Familiarity with data concepts: data mapping, normalization, basic SQL or BI concepts, and how social data flows into broader customer data ecosystems.
• Strong ability to translate technical possibilities and limitations into clear business impacts and trade‑offs.
• User and value‑oriented mindset: always able to answer “who is this for, what changes for them, and how do we measure success?”.
• Comfortable working in a fast‑moving environment with evolving requirements; able to iterate quickly while maintaining architectural rigor.
• Customer Focus: Demonstrated desire to proactively help internal/external customers meet their needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Collaboration and Teamwork: working with others to deliver results, meaningfully contributing to the team, being a dependable partner

WHO YOU ARE: 

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

 Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Remote #LI-IA

Senior Engineering Manager, London 

Your impact 

Reporting directly to the Head of Engineering, you will be responsible for the strategic direction, execution, and operational excellence of our Platform teams, which are enabling training and serving of the largest foundations models in biotech. These teams include Technical Infrastructure, Machine Learning Platform, Site Reliability team and Developer Experience for Research. This is a highly influential role that requires a blend of deep technical expertise, strong leadership capabilities, and a passion for fostering a high-performance engineering culture. Your work has the potential to accelerate cutting edge research in the drug design space.

What you will do

• Define and execute the long-term vision and strategy for our foundational infrastructure, aligning with company goals and anticipating future needs.

• Lead, mentor, and inspire a diverse team of engineering managers and individual contributors across multiple disciplines (ML Platform, Tech Infrastructure, SRE). Foster a culture of innovation, collaboration, continuous learning, and accountability.

• Oversee the development and evolution of our core platform, ensuring it provides robust, scalable, and developer-friendly services for all engineering teams. This includes aspects like service mesh, container orchestration, CI/CD pipelines, and internal tooling.

• Lead the teams responsible for building and maintaining the underlying systems that power our user-facing applications, focusing on performance, reliability, and seamless user experiences.

• Guide the development and operation of the infrastructure supporting our prediction models, ensuring high availability, low latency, and efficient data processing for machine learning initiatives.

• Drive the strategy and execution for our core technical infrastructure, including networking, compute, storage, and data centers (on-prem and/or cloud). Optimize for cost, performance, and security.

• Champion and embed SRE principles across the organization. Oversee the SRE team responsible for ensuring the reliability, scalability, and performance of our critical systems through proactive monitoring, incident management, and automation.

• Establish and enforce best practices for infrastructure operations, including monitoring, alerting, capacity planning, disaster recovery, and security. Drive continuous improvement in system stability and uptime.

• Partner closely with product engineering teams, security, data science, and other stakeholders to understand their needs and deliver foundational solutions that accelerate product development and innovation.

• Evaluate and manage relationships with key internal partners to ensure optimal value and performance.

• Manage the budget for the Foundations Engineering organization, optimizing resource allocation and identifying cost-saving opportunities.

Skills and qualifications 

Essential:

• Experience in software engineering, with a significant portion focused on ML infrastructure, platform, or site reliability engineering.
• Demonstrated experience in a leadership role, managing multiple engineering teams and managers.
• Deep understanding of distributed systems, cloud architectures (AWS, Azure, GCP), and modern infrastructure technologies.
• Proven experience with running horizontal Platform Engineering teams
• Strong background in Site Reliability Engineering (SRE) principles and practices, including incident management, observability, performance optimization, and automation.
• Familiarity with data infrastructure and systems supporting machine learning/prediction models.
• Excellent communication, interpersonal, and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Demonstrated ability to attract, hire, retain, and develop top engineering talent.
• Strategic thinker with a proven ability to define and execute complex technical roadmaps.
• Strong problem-solving skills and a data-driven approach to decision-making.
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

Nice to have: 

• Experience in a high-growth, fast-paced environment.
• Experience building and scaling infrastructure for Biotech, Life science ADD

As a Senior Staff Engineer in the Merchant Group, you’ll tackle complex engineering challenges at scale, building the products and platforms that power how merchants run and grow their businesses with Wolt. From small local shops to large enterprise partners, you’ll help craft solutions that thousands of merchants rely on every day.

You’ll join a dynamic, evolving area where solutions are discovered as we build. Expect to work from partial data and changing priorities - your role is to create clarity by framing problems, defining pragmatic plans, and making trade-offs that empower teams deliver value quickly while protecting long-term quality.

You’ll set technical direction across teams, drive alignment on architecture and ways of working, and lead high-impact initiatives end-to-end. You’ll work closely with product, design, data, and operations, while mentoring engineers and raising the technical bar so we can deliver high-quality outcomes efficiently and predictably. Whether it’s designing scalable systems, improving merchant-facing experiences, or launching new capabilities, you’ll play a key role in shaping how merchants succeed with Wolt.

What you’ll be doing

• Leading complex initiatives that span multiple services and org boundaries, partnering deeply with product and business stakeholders to ensure solutions deliver measurable impact
• Designing and evolving scalable distributed systems, balancing speed, quality and long-term maintainability
• Identifying and delivering AI opportunities in our products, and champion AI-enabled tooling and practices that increase productivity and improve decision quality across individuals and teams
• Navigating ambiguity and driving clarity and execution in a fast-changing business environment
• Improving system reliability and operational excellence, proactively addressing bottlenecks and failure modes
• Communicating complex technical decisions clearly to both technical and non-technical stakeholders, building alignment in situations with many unknowns and constraints
• Mentor engineers in their career as well as help define our engineering culture and best practices

What we’re looking for

• Experience operating at Staff Engineer level or equivalent scope, owning large, ambiguous problem spaces and delivering measurable business impact
• Strong track record of leading complex, cross-team initiatives in distributed systems environments
• Deep expertise in system design and scaling backend services for reliability and performance
• Experience working in fast-paced, product-driven environment, balancing speed with long-term quality
• A pragmatic, impact-oriented mindset with a bias for action and simple, effective solutions
• Ability to influence and align stakeholders through clear communication and technical leadership
• Experience mentoring engineers, and contributing to a culture of continuous learning and improvement

It’s a plus if you have

• Experience in retail, e-commerce, or marketplace platforms
• Expertise in one or more backend languages (e.g. Go, Kotlin)
• Background working with data-intensive systems, experimentation, or analytics to inform and validate product and technical decisions for B2B/merchant use cases

What we’re looking for

We’re looking for a Backend Engineer to join the Wolt AdTech & Promotions team.

This role is best suited for someone who is strongly backend-oriented, thrives in ambiguity, and can take ownership of large, cross-functional initiatives from planning to delivery.

You might be a great fit if you

• Are a strong backend engineer, ideally with Golang experience
• Have experience building and operating scalable backend systems
• Are comfortable working in high-ambiguity environments and bringing structure where needed
• Can independently lead large initiatives across team boundaries, from problem definition and planning to stakeholder alignment and on-time delivery
• Communicate clearly and effectively, and know how to gather, process, and act on feedback
• Can build strong working relationships with stakeholders and keep multiple parties aligned around shared goals
• Have hands-on experience with AI-assisted engineering workflows, including tools like Codex, Claude, and agent-based development approaches
  
• Bring experience with NoSQL databases such as Cassandra, MongoDB, or similar technologies

Requirements

• Backend engineering experience
• Strong preference for Golang
  
• Proven ability to take ownership of complex, cross-team projects in ambiguous environments
• Strong stakeholder management, planning, and delivery skills
• Excellent communication and alignment-building skills
• Extensive experience with AI-assisted development, including tools such as Codex, Claude, and agentic workflows
• Experience with NoSQL databases such as Cassandra, MongoDB, or similar is a plus

We are seeking a versatile Tax Technology Manager to support our growing EMEA and beyond scope. This role connects tax, technology, and data — ensuring our systems and processes enable compliant, efficient, and scalable  across the region.

The ideal candidate combines a strong understanding of indirect tax (particularly VAT and e-invoicing) with an ability to partner cross-functionally and translate tax requirements into smart, tech-enabled solutions. You don’t need to be a developer or automation engineer — but you must be able to see opportunities, shape solutions, and drive them to execution by partnering with tax, engineering, accounting, data ops, and automation teams etc.

Key Responsibilities

• Lead and coordinate the implementation of tax-related technology solutions, ensuring compliance with new or changing legislation (e.g., e-invoicing, digital reporting, VAT mandates).
• Represent Tax in engineering, product, and finance initiatives — ensuring that new business rollouts and systems capture all relevant tax requirements.
• Partner with vendors and internal system owners to integrate and maintain compliance tools
• Support data governance and system control frameworks, ensuring audit (SOC) readiness, traceability, and documentation across tax technology systems.
• Drive standardization of tax processes and tools across entities and regions (Wolt, DoorDash, Deliveroo).
• Build strong partnerships with engineering, data, automation, and finance teams to ensure tax technology needs are prioritized and delivered effectively.
• Act as a bridge between tax and technology — translating regulatory and compliance requirements into actionable system and process specifications.
• Collaborate with local tax teams to ensure regional regulatory nuances are accurately reflected in the design and functionality of tax technology solutions.
• Identify automation and efficiency opportunities across tax processes and drive them from concept through delivery while collaborating with the automation and data ops to teams to develop scalable solutions..
• Promote adoption and consistent use of tax technology solutions across regional and global tax teams.
• Provide training, documentation, and user support for new tools and processes.
• Champion a culture of continuous improvement — gathering feedback, measuring outcomes, and iterating on solutions post-implementation.
• Develop and maintain a joint roadmap with cross-functional teams, balancing strategic priorities and operational capacity.
• Ensure strong governance around tax technology initiatives, including change management, security, and compliance oversight.

Qualifications & Experience

• Understanding of indirect tax (especially VAT), e-invoicing, and digital tax compliance frameworks in the EMEA region.  Understanding of other areas in tax such as Direct Tax, DAC7 etc is a plus
• Understanding of commercial tax engines (ie Vertex)
• Proven track record of supporting or optimizing tax technology solutions in a multinational environment.
• Familiarity with data flows and ability to partner effectively with data and automation teams.
• Strong analytical mindset
• Project management experience
• Excellent communication and stakeholder management skills — able to explain complex tax technology topics to both technical and non-technical audiences.
  Accounting/tax qualification or relevant technology certification preferred.
• Understanding and display of using AI tools

This role will require traveling dependent on where the employee is based. We anticipate a 25% travel rate if the candidate is based in either Helsinki or London.

Wolt is looking for a Senior Full-Stack Engineer to join our Promotions team and help build the systems that power how merchants grow through offers, discounts, and incentives on our platform.

Promotions at Wolt and DoorDash play a critical role in driving growth for restaurants and brands, enabling them to attract customers, increase conversion, and optimize performance through targeted incentives. This team builds both the platform and user-facing tools that allow partners to create, manage, and measure promotions effectively.

In this role, you’ll work across the stack to build scalable systems and intuitive product experiences, while contributing to complex, cross-functional initiatives that span multiple teams and domains.

About the Team

The GTM Systems & Tools team at Mixpanel helps the Sales, Marketing & Finance teams execute their global and regional strategies through:

• Maintaining a robust, trustworthy & scalable CRM system
• Automating key workflows that drive efficiency
• Identifying, proposing & supporting tools that fit our overall GTM strategy and data architecture

This team sits under the GTM Org and works very closely with the growth & data teams to help achieve our broader architecture & vision.

About the Role

This is a hybrid role based out of London. As a Sales Systems Engineer, you will be a technical partner to our stakeholder teams and be involved in the full software development life cycle starting from understanding the business needs/problems, translating them into technical requirements, identifying solutions, executing on them, creating and testing user stories and following through until the business problem is solved. This person must be comfortable communicating with various teams and stakeholders to understand business problems and elicit requirements. This is a critical role for Mixpanel at this stage of our growth, directly impacting our ability to meet our revenue goals.

We're Looking For Someone To

• Design and develop secure, scalable technical solutions on the CRM (Salesforce) platform using out of the box automations such as Flows, validations, and security settings
• Provide technical guidance to key stakeholders for new projects, enhancements, and bug fixes related to solutions being delivered on the Salesforce platform
• Maintain strong knowledge of Salesforce system architecture and development best practices
• Assist in increasing the efficiency of our GTM teams and in scaling our GTM stack (Co-pilot, Clari, Outreach, Customer.io, LeanData, Hubspot) for rapid growth
• Provide ongoing support and management of SFDC
• Function as the go-to person for enhancement requests and inquiries; Coordinate updates, modify fields and workflows, etc as needed
• Support day-to-day management of Salesforce configuration – customizing core architecture as well as profiles and user permissions
• Support day-to-day management & execute changes of our lead routing/territory management system
• Drive data quality and enrichment projects across the systems
• Own the integrity of data at all stages in our GTM stack
• Manage enrichment vendors, optimizing for data integrity and accuracy
• Work with internal teams to establish processes that improve the data integrity of all objects; define best practices to help build increased seller productivity and SFDC hygiene

Minimum Qualifications

• 3+ years experience in supporting full-stack solutions using Salesforce
• Experience in Agentic workflows + leveraging AI to increase efficiency 
• Proficient in requirements gathering, documentation, and user testing
• Experience in Salesforce customization and automation (Flows, Validation rules, Approval process)
• Solid understanding of Salesforce platform capabilities, features, and best practices
• Skilled in leveraging CPQ tools to optimize sales workflows and pricing models
• Salesforce Certified Administrator
• Should be a creative, self-starting, fast-learning, detail-oriented team player who thrives with multi-tasking in a fast-paced environment.
• Experience with data cleansing & data enrichment projects
• Experience working with LeanData or related tools for lead routing, territory management

Bonus points if you

• Salesforce Certified Advanced Administrator
• Salesforce Sales Cloud Certified
• Start-up SaaS and rapidly expanding sales organization experience strongly preferred
• Proficient with data warehouses, SQL & other analytical tools (Fivetran, Hightouch)
• APEX Experience 
• Hubspot certification 

#LI-Hybrid

Hudson River Trading (HRT) is looking for a Data Production Engineer to join our Data team. Data is at the core of everything we do at HRT; we excel at deriving deep insights from all types of data, allowing us to achieve consistent success in a dynamic market. 

This role is an opportunity to work directly with live trading teams to support one of the largest automated trading systems in the world. You will write automation, explore data, work closely with our research and trading teams, and interact with a variety of external partners such as data providers, brokers, and exchanges. In addition to being a critical part of the trading process, you will have the opportunity to acquire, analyze, and prepare data for quantitative research. 

Responsibilities

• Data Engineering: Write tools to classify, onboard, and reconcile data. Onboard datasets, explore data, and automate tasks using a modern Python data stack
• Data Analysis: Parse, analyze, and understand data sets. Perform data reconciliations, validations, and quality checks. Identify and develop new processes within the data request process to enrich data. Assist our researchers in cleaning and featurizing data
• Data Debugging: Find anomalies in derived datasets and trace the issues back to their source. This can include using a mix of deductive reasoning, technical analysis, and communicating with multiple stakeholders in a data pipeline
• Production Support: Provide proactive oversight of our data pipeline, handle inquiries from internal customers, and resolve issues under efficient turnaround times

Profile

• Track record of being detail-oriented and thorough
• You excel in problem solving and researching large datasets to resolve complex issues
• You have a collaborative attitude that lends itself to cross-team customers and projects 
• You thrive in the fast-paced environment of a daily live trading operation 

Qualifications

• 2+ years of experience in a data engineering/science role OR a degree in data science or a similar discipline 
• Experience in Python strongly preferred 
• Experience managing ETL pipelines is a plus
• Experience with financial datasets (e.g. Refinitiv, S&P, Bloomberg) is a big plus
• Comfortable with the Linux command line
• Experienced in at least one SQL dialect (PostgreSQL, MSSQL, MYSQL) and able to use others as needed
• Able to provide technical support in a production trading environment

To learn more about our team and office culture in London, England (UK), visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/

The Channel Sales Engineer is a vital member of the Channel Sales  team having primary responsibility for providing pre-sales technical support to prospective partners/clients for all KnowBe4 products as well as partners’ prospective customers. This position will help identify key customer requirements and position KnowBe4 products as they meet those applicable requirements. The position will also educate current partners on KnowBe4 products to enable them in supporting their clients. In addition, this position will collaborate directly with other business units such as technical support to address complex technical issues.

Responsibilities:

• Communicate directly with prospective partners to gather details to fully define technical issues or customer requirements
• Communicate with partners and their prospects to facilitate the sale of KnowBe4 products with a high focus on maintaining strong and collaborative partner relationships.
• Help to create brand awareness for KnowBe4 products in the context of Reseller interests.
• Establish relationships with partners, prospects and existing clients in support of Partner Program objectives while engaging and leveraging corporate resources, abilities, budgets and personnel as appropriate.
• Address technical issues that are impeding the closing of sales opportunities. 
• Work alongside Channel Account Managers to implement and manage technical proof-of-values (POVs) for prospective partners/clients.
• Act as primary technical contact for prospective partners/clients
• Educate current partners on KnowBe4 products, with emphasis on tech enablement.
• Investigate and document technical issues and communicate findings to development team or clients as required
• Create, maintain, and facilitate use of test environments for qualified partners.
• Assist Channel Account Managers in leveraging all available Sales Engineering resources according to policy and procedure. 

Minimum Qualifications:

• 2 year degree or technical degree preferred
• 2 years of technical sales or sales engineering experience required.
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Strong collaborative and teamwork skills
• Must be able to work with minimal supervision

The Role

PhysicsX is developing a platform used by Data Scientists and Simulation Engineers to build, train, and deploy Deep Physics Models. The core of this platform relies on handling massive volumes of complex simulation data, enabling high-fidelity multi-physics simulation through AI inference.

We are looking for a Senior Frontend Software Engineer to join our product team. You will be one of a small team of Front-end Engineers, collaborating in a cross-functional team with autonomy to drive implementation decisions. You will build and evolve the frontend that brings our platform to life — from rich 3D visualisations of simulation data to seamless API integrations powering complex ML workflows. You will design composable frontend architectures, optimise performance for data-heavy interfaces, and ensure our engineers and scientists can interact intuitively with massive datasets and simulation results.

As a senior engineer, you will also play a key role in shaping technical direction — authoring Technical Decision Records, mentoring less experienced engineers, and driving the standards that keep our platform reliable, secure, and performant. This is a role for a builder who loves crafting exceptional user experiences as much as they love designing robust frontend architectures.

What You Will Do

• Build and evolve a frontend platform that supports complex simulation and ML workflows — from 3D visualisations to seamless API integrations and data-heavy interfaces.
• Design and implement composable frontend architectures and component systems, including micro-frontend patterns, to enable scalable and maintainable development.
• Optimise user experience through advanced caching strategies, performance monitoring, layout and paint optimisation, and accessibility best practices.
• Design and implement advanced state management and data flow patterns to handle the demands of real-time simulation data and complex user interactions.
• Own your work end-to-end — from architectural design through to deployment and maintenance in a fast-paced, agile environment.
• Define performance standards and SLAs for the services you own; diagnose and resolve complex performance bottlenecks in rendering, layout, and data handling.
• Collaborate with backend engineers on the implementation of security risk mitigation strategies and performance optimisations for frontend applications.
• Drive best practices in CI/CD, automated testing, observability, and infrastructure-as-code; build and maintain deployment pipelines including zero-downtime and multi-service deployments.
• Author and review Technical Decision Records; participate in Technology Radar reviews to evaluate and adopt new tools and approaches.
• Mentor junior engineers, facilitate technical discussions, build consensus around decisions, and translate research needs into well-defined technical requirements.

What You Bring to the Table

• A passion for the craft — a drive for engineering excellence and a commitment to sponsoring that culture across the team.
• Strong software engineering foundations — algorithms, data structures, and system design, with a passion for writing clean, maintainable, and testable code. You are a frontend engineer, not a framework developer — you understand the web platform deeply (HTML, CSS, JavaScript, browser APIs) and can build excellent interfaces regardless of the tech stack.
• Architectural versatility — proven track record building web-based user interfaces using a variety of architectural approaches — SPAs, server-rendered applications, hybrid architectures, micro-frontends — with a critical perspective on when each is the right choice. Experience with React and TypeScript is expected, but your identity is not defined by them.
• Web platform depth — strong understanding of how browsers work: rendering pipelines, layout and paint, networking, caching, the JavaScript event loop, and Web APIs. You optimise from first principles, not from framework-specific recipes.
• API and data handling maturity — experience designing frontends that integrate with complex backends via REST, GraphQL, WebSockets, and SSE, with attention to caching strategies, data access patterns, and forward compatibility.
• Reliability and observability mindset — experience defining performance standards and SLAs, implementing monitoring/alerting, and optimising observability in production environments.
• Security and accessibility awareness — familiarity with OAuth/JWT, XSS/CSRF prevention, WCAG, and ARIA standards; experience collaborating with backend teams on security risk mitigation.
• CI/CD and deployment expertise — hands-on experience building and optimising CI/CD pipelines (e.g. NX, GitHub Actions, monorepos), including multi-service and zero-downtime deployment strategies.
• Data visualisation experience — building rich, interactive visualisations using libraries such as Plotly, ECharts, Three.js, VTK, or WebGL to expose complex simulation data to end-users.
• Diagnostic and optimisation skills — a proactive mindset with the ability to identify and resolve complex performance bottlenecks from first principles — in rendering, networking, and data processing — rather than relying on framework-level fixes.
• Communication and leadership — excellent communication skills to discuss data needs with research scientists and translate them into technical specifications. Experience mentoring engineers and facilitating technical decisions.

Ideally

• Polyglot Frontend Thinking: comfort working beyond the JavaScript ecosystem — whether that means WebAssembly, compiled-to-JS languages, or non-SPA architectures. Willingness to reach for the right tool rather than the familiar one.
• 3D and GPU Technologies: deep experience with WebGL, WebGPU, or WebAssembly for high-performance rendering of simulation data, meshes, and point clouds.
• Design Sensibility: understanding of the limitations and trade-offs of design, layout, and typography constraints in the browser, with the ability to work with designers to reach a middle ground.
• Advanced Testing Techniques: experience with fuzzing, deterministic simulation testing, or fault injection in production systems; strong foundation in E2E and integration testing across different architectural patterns.
• Domain Knowledge: understanding of 3D geometry processing (meshes, point clouds) and the specific data structures used in physics-based simulations.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

So, what’s the role all about? 

The Senior Automation Engineer develops tests and maintains the NiCE CXone software platform. Key responsibilities include all tiers of the NiCE CXone technology, including (but not limited to) Test design and test Strategy for NiCE CXone products and features test automation, code reviews, resolving defects encountered during the QA cycle, supporting the production environment, and assisting other developers in a team environment utilizing agile development processes. 

How will you make an impact? 

• Serves as the senior QA professional in the R&D group
• Committed to the quality of the released content
• Reviewing new designs, challenging them to detect potential quality concerns, and proposing ways to address them
• Take an active role in-process inspection and improvement
• Actively track the team’s tasks, analyze the testing needs and define QA activities and ownership
• Plan, define and execute tests as part of the team’s QA related activities
• Continuously analyze and challenge existing testing coverage (manual and automatic tests)
• Monitor the test and production environments
• Write and maintain E2E automated tests

Have you got what it takes?

• At least 4 - 7 years of experience in QA/Automation positions
• The wide perspective of complex product solutions (business, technical, architecture)
• Experience in test design and execution for complex systems (manual and automatic). Deep understanding of QA methodologies
• Comprehensive experience working in an Agile development process
• Hands-on experience in Playwright, Java/JS or other OO language. Experience with writing SQL queries
• Fluent in English
• Team player
• Experience with AWS
• Experience with SDLC of SaaS products
• Hands-on experience with automated testing tools both for UI and APIs testing

Enjoy NiCE-FLEX! 

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

Requisition ID: 9630
Reporting into: Director, Engineering.
Role Type: Individual Contributor.

#LI-Hybrid

Soho, London

Hybrid working: 3 days in the office Tues - Thurs

The Role

We are seeking a Data Engineer to join our Data Team, playing a vital part in building the complex, scalable systems that power our data strategy. You will be at the heart of architectural discussions, influencing system design and delivering the high-quality data solutions that bring millions of fans closer to the sports they love. This is a fantastic opportunity to tackle the challenge of optimising our data platforms for real-time AI/ML workloads, mentor talented junior engineers, and make a significant impact on our business. 

At LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fueling fan’s passion for sport driving us to the top.

We don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition. As we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users.

We know that job descriptions can sometimes seem daunting, and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you! 

Key Responsibilities 

• Contribute significantly to critical system design decisions, helping to architect data solutions that support real-time workloads.
• Partner with cross-functional teams to translate intricate business needs into effective and innovative data solutions.
• Mentor and provide expert technical guidance to junior engineers, fostering a culture of continuous learning and growth.
• Design data systems to solve problems and improve reliability & cost-effectiveness. 
• Develop and maintain robust, secure integrations with core internal systems and critical third-party platforms. 
• Implement advanced monitoring and alerting, to ensure high system reliability and minimal downtime. 

Skills, Knowledge and Experience 

• You have expert-level proficiency in a core programming language like Python, Java, or Scala, with an emphasis on AI/ML data processing.
• You possess experience with cloud data services and technologies, ideally within the GCP ecosystem (e.g., Dataflow, Pub/Sub, BigQuery, Vertex AI).
• Experience with Airflow environment management and Docker 
• You can clearly and concisely explain intricate technical concepts to both technical and non-technical stakeholders.
• You have extensive experience designing and optimising both real-time and large-scale batch data processing frameworks.
• You have a proven ability to deploy and maintain data infrastructure using Infrastructure as Code (IaC) principles with tools like Terraform.
• You can demonstrate the application of data governance, privacy, and security best practices in a regulated environment.
• You are a proactive and curious problem-solver, skilled in anticipating and resolving system inefficiencies.
• You work seamlessly with cross-functional teams, translating complex requirements into robust data solutions.
• You take full responsibility for the quality, reliability, and performance of the data solutions you help create. 

What can we offer? 

• Fridays Off: Say goodbye to Friday meetings and hello to a three-day weekend! This benefit is part of a trial, to be reviewed in 2026
• Company Performance Bonus
• Flexible Working Agreements where applicable
• Private Healthcare Scheme + Employee Enhanced Assistance
• Enhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay
• Subsidised Gym Membership
• Annual Travel Card Loan & Ride to Work Scheme
• Life Assurance (x3 salary)
• Contributory Pension Plan
• Virgin Family: Giving you access to exclusive Virgin offers and experiences
• Thursday drinks in the office and regular socials

About The Role

Have you got a knack for explaining technical concepts? Do you want to work closely with big-name companies to solve some of their toughest problems? We’re looking for a Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented solutions engineers that love going deep into customer’s problems, finding ways to innovate in the ways customers use data, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them. 

We partner with our Account Executives by removing technical and business-related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content.  We get excited talking to data engineers, product managers, marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.

Solutions Engingeers at Hightouch frequently work with both technical and non-technical stakeholders to understand their problems and craft creative technical solutions with them. We’re open to candidates with a variety of backgrounds.

What We're Looking For

• 4+ years sales experience 
• Strong discovery and interpersonal skills
• Intellectual curiosity, high ambition and humility
• Experience selling Martech and/or Data Solutions
• Experience with the following: Cloud Warehouses, Data Engineering, Data Analytics, and Data Modeling, and API's
• This role requires professional proficiency in French, including both written and verbal communication

Bonus If You Have

• Experience with Customer Data Platforms

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. When evaluating compensation we focus on impact and potential for growth more than years of experience. Additionally, we offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

🏡🏢This is a Hybrid role, the Engineering team work from our London (Moorgate) Offices 2 days per week.

This is a multiple headcount role, so please don't be put off if you've seen this advertised for a while.

What You’ll Be Doing

As a Lead Software Engineer at Capital on Tap, you'll be a highly experienced, deeply hands-on engineer who shapes how we build. You'll spend the majority of your time writing and reviewing code, designing systems, and solving complex technical problems; while naturally becoming the go-to technical authority your fellow engineers rely on. You'll work closely with other Technical Leaders, Product Managers, and the wider Engineering Group to deliver high-impact features and ensure our systems scale with the business.

• Stay deeply hands-on in day-to-day software development, setting the technical standard through the quality of your own work
• Design and evolve microservices and distributed systems that are scalable, resilient, and maintainable
• Act as the technical authority in your area; you'll be the person engineers turn to when they hit a hard problem
• Conduct thorough code reviews and share knowledge that raises the bar across the team
• Lead high-impact projects from concept to delivery, making pragmatic architecture decisions along the way
• Collaborate closely with Product, QA, and Team Leads to align technical execution with business goals
• Identify and mitigate technical risk proactively, keeping delivery on track
• Champion engineering best practices, including adoption of AI tools and automation

We’re Looking For 🔎

• Extensive commercial experience with C# and .NET, capable of writing clean, well-tested, production-grade code
• Strong experience designing and building microservices and distributed systems
• Solid grounding in RESTful API design and Azure cloud development
• Deep familiarity with modern software development practices and scalable system architecture
• Experience working cross-functionally with Product, QA, and other stakeholders
• Pragmatic approach to delivery; you know how to ship an MVP and iterate with purpose
• Ability to embed deeply within an engineering group, building strong domain knowledge over time and becoming a trusted technical voice across the team and wider business
• React or fullstack experience is a plus

Diversity & Inclusion 🌈
We welcome, consider and encourage applications from anyone who shares our commitment to inclusivity. Join us in creating a space where authenticity thrives, and everyone can do their best work.

Great Work Deserves Great Perks
We try not to take ourselves too seriously (all the time) so we make sure our office is decked out with a pool table, arcade machine, beer tap, and a couple of office dogs thrown in for good measure. Check out our benefits:
🏥 Private Healthcare including dental and opticians services through Vitality
✈️ Worldwide travel insurance through Vitality
🎁 Anniversary Rewards (£250, £500, £750, 4-week fully paid sabbatical)
👛 Salary Sacrifice Pension Scheme up to 7% match
🏖️ 28 days holiday (plus bank holidays)
📖 Annual Learning and Wellbeing Budget
👪 Enhanced Parental Leave
🚲 Cycle to Work Scheme
🚂 Season Ticket Loan
💬 6 free therapy sessions per year
🐶 Dog Friendly Offices
🍫 Free drinks and snacks in our offices

Check out more of our benefits, values and mission here.

Interview Process 🤝

• First stage: 30 minute intro call with Talent Partner
• Second stage: 45 minute "Tech Chat" & Values Interview with an Engineering Managers & People Partner
• Third stage: 60 minute Code Pairing with 2x members of our engineering team
• Final stage: 60 minute Case Study with Product & Engineering + 60 minute Good to Great Interview with our CTO (onsite)

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology- and data-driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high-quality returns for our investors.

You will join a Network Engineering team responsible for designing and operating large-scale datacentre and high-performance computing (HPC) network infrastructure. The team works closely with Quantitative Researchers, Traders, and infrastructure teams to ensure reliable, high-performance connectivity across compute and storage platforms.

Your Future Role within QRT
You will:

• Architect, engineer and deliver large-scale datacentre network infrastructure supporting HPC environments
• Design and build network fabrics with a focus on scalability, resilience and performance
• Support connectivity across compute, storage and cloud platforms
• Troubleshoot complex issues across large-scale network environments
• Collaborate with project management and engineering teams across the organisation
• Engage with network vendors and contribute to engineering discussions on products and solutions
• Contribute to a software-driven network engineering approach, including automation and tooling
• Stay informed on industry trends and emerging technologies to evolve network infrastructure

Your present skillset

• Demonstrate expert knowledge of datacentre networking technologies, including EVPN/VXLAN

• Demonstrate expert knowledge of routing protocols and resilient fabric design, with proven experience designing, building and troubleshooting large-scale datacentre network fabrics
• Understand switch ASICs, buffering models, platform capabilities and performance trade-offs
• Have experience with RDMA, RoCE and/or UEC networks
• Understand datacentre physical standards, including fibre, optics, cabling, switch airflow, cooling and power
• Have knowledge of WAN engineering and cloud interconnects supporting hybrid infrastructure and cloud bursting
• Have at least basic practical knowledge of Python or Go/Golang, Ansible, Git and AI-assisted engineering tools such as Claude
• Be comfortable getting hands-on with smaller engineering tasks as well as larger strategic projects
• Be a highly collaborative team player who takes ownership of complex problems and major project deliverables, communicating clearly and working across teams to drive successful outcomes

QRT is an equal opportunity employer. We welcome diversity as essential to our success. QRT empowers employees to work openly and respectfully to achieve collective success. In addition to professional achievement, we are offering initiatives and programs to enable employees achieve a healthy work-life balance.

POS-7094

Job Overview: We are seeking a Security Engineer with expertise in implementing and troubleshooting security tools to enhance and support our security infrastructure. This role focuses on evaluating, deploying, and maintaining a suite of security technologies that protect our organization’s assets. The ideal candidate will have extensive experience in security engineering, hands-on tool deployment, and troubleshooting complex issues within various security solutions.

Key Responsibilities:

• Security Tool Implementation: Lead the planning, deployment, and configuration of security tools, ensuring they meet organizational needs and integrate seamlessly with existing systems. Experience with SASE tools such as (Netskope/Zscaler), EDR tools such as (Crowdstrike/SentinelOne), Endpoint Privilege Management, Application Allowlisting, Email Security, SIEM Management and Detection Engineering 
• Troubleshooting and Support: Diagnose and resolve issues with security tools in real-time to maintain their effectiveness, reduce downtime, and ensure optimal performance.
• Tool Evaluation and Testing: Research, test, and recommend new security technologies based on the latest threat landscape and organizational needs. Lead proof-of-concept (POC) projects to assess potential new tools.
• System Integration: Work closely with IT and other teams to ensure security tools are effectively integrated with various systems, including cloud and on-premises environments.
• Automation and Optimization: Develop scripts and automation processes to improve the efficiency and reliability of security tools, minimizing repetitive tasks and reducing time-to-response.
• Documentation and Knowledge Sharing: Create and maintain detailed documentation of security tool configurations, troubleshooting procedures, and best practices to ensure consistent processes and knowledge transfer.
• Collaboration: Collaborate with other security teams, such as incident response and vulnerability management, to identify tool requirements, share insights, and improve overall security capabilities.
• Training and Mentorship: Act as a subject matter expert on security tools, providing training and guidance to junior team members and stakeholders.

Qualifications:

• Experience: 3+ years of experience in cybersecurity, with a focus on security engineering, tool deployment, and troubleshooting.
• Education: Bachelor’s degree in Computer Science, Information Security, or related field (or equivalent experience).
• Certifications: Relevant certifications, such as CISSP, GIAC, CEH, or vendor-specific certifications for security tools (e.g., CrowdStrike, Netskope, Tenable, or similar).
• Technical Skills:
• Strong hands-on experience with a variety of security tools, such as endpoint protection, SIEM, vulnerability management, EDR, DLP, and network security tools.
• Deep troubleshooting skills across both hardware and software security solutions.
• Familiarity with scripting languages (Python, PowerShell, Bash) for automation of tasks related to tool deployment and management.
• Understanding of network protocols, cloud environments, and security frameworks (MITRE ATT&CK, NIST, CIS).
• Experience with configuring and managing tools in cloud environments (AWS, Azure, or GCP).
• Soft Skills:
• Strong analytical and problem-solving abilities with attention to detail.
• Excellent communication skills to collaborate across teams and convey technical information effectively.
• Ability to work independently and manage multiple projects in a fast-paced environment.

The Role

The Principal Software Engineer role at PhysicsX is an individual contributor role with leadership and collaboration expectations. The Principal is expected to be an effective technical thought-partner to non-technical stakeholders, and is expected to contribute strongly to an environment of growth and development in the craft of software engineering across the organisation.

Engineering Applications make PhysicsX's AI platform usable by engineers in their daily work. The product group creates workflows and interfaces that span the engineering lifecycle, from design through manufacturing to operations, enabling engineers to harness AI capabilities. The suite ranges from ready-to-use applications that ship with the platform for engineers to use directly to a composable set of extensible components for teams who need to go further. Engineering Applications ensure that impactful AI capabilities are accessible to customers at scale.

What you will do

• Engage with product managers, designers, and users of Reference Applications to fully understand the what and why of the product’s functional requirements.
• Partner with the product leadership of Reference Applications to define the art of the possible with ambitious pragmatism, defining the how and when of product development.
• Take responsibility and accountability for the implementation of components and services by a team of software engineers, and actively participate in development by contributing to source-code, documentation, and CI/CD workflows.
• Design and maintain services that are fully interoperable with PhysicsX’s other platform services, while remaining independently versioned, tested, and deployed.
• Define, evolve, and advocate for a scalable, modular front-end architecture that enables reuse, rapid development, and long-term maintainability.
• Implement standardised instrumentation for metrics, logs, and traces and take responsibility for the teams’ prompt remediation of issues in production.
• Establish performance benchmarking to measure compliance with non-functional requirements, right-size infrastructure requests, and provide appropriate SLAs.
• Participate in establishing company-wide software engineering standards through engagement with the software engineering guild.
• Participate in the growth and development of software engineers.
• Participate in the recruitment and onboarding of software engineers.

What you bring to the table

• A passion for the evolving craft of software engineering and for sponsoring a culture of excellence in the craft.
• A proven ability to act as an effective technical thought-partner to non-technical stakeholders.
• A proven ability to lead teams of software engineers in a fast-paced and iterative environment, through active participation in problem solving, coaching, and architectural decision-making.
• A solid track-record of designing, building, and maintaining application services in distributed architectures.
• Background working with Kubernetes - CKA certification, is a nice to have.
• Experience with workflow orchestration, event-driven systems, and messaging (NATS, ArgoWorkflows)
• Proven track record building web-based user interfaces using a variety of architectural approaches - SPAs, server-rendered applications, hybrid architectures, micro-frontends - with a critical perspective on when each is the right choice.
• Deep understanding of frontend rendering strategies and their tradeoffs: CSR, SSR, streaming SSR
• Micro-frontend architecture: module federation, runtime composition, independent deployment, and shared dependency management across teams.
• Monorepo platform experience: Turborepo/Nx/Workspaces, with ownership of shared tooling, build pipelines, and DX abstractions across multiple frontend packages.
• Advanced TypeScript: conditional types, mapped types, and template literal types, with the ability to design type-safe API layers (tRPC, Zod, OpenAPI codegen)
• Build toolchain depth: Vite internals, custom plugin authoring, bundle analysis, and measurable build performance optimisation.
• Large-dataset rendering: virtualisation strategies (TanStack Virtual), WebGL/Canvas/WebGPU for high-performance visualisation.
• Server state architecture: TanStack Query or equivalent, cache invalidation strategy, optimistic updates, background refetching, and avoiding over-fetching at scale.
• Proficiency in Python and Go, with experience in other languages a plus (Rust, C++).
• A strong understanding of the machine learning development lifecycle.

What we offer

Build what actually matters

Help shape an AI-native engineering company at a formative stage, tackling problems that genuinely matter for industry and society. This is work with real-world impact - and something you can be proud to stand behind.

Learn alongside exceptional people

Work with a high-caliber, collaborative team of engineers, scientists, and operators who care deeply about doing great work, and about helping each other get better. We come from diverse backgrounds, but we share a commitment to operating at the highest level and addressing some of the most complex challenges out there. If you’re ambitious, thoughtful, and driven by impact, you’ll feel at home.

Influence over hierarchy

We operate with a flat structure: good ideas win - wherever they come from. Questioning assumptions and challenging the status quo isn’t just welcomed, it’s expected.

Sustainable pace, long-term ambition

Building meaningful technology is a marathon, not a sprint. We believe in balancing focused, ambitious work with a life beyond it. Our hybrid model blends time together in our Shoreditch office with work-from-home days, giving you the flexibility to work sustainably while staying connected in person.

And it doesn’t stop there …

🚀 Equity options - share meaningfully in the company you’re helping to build.

🏦 10% employer pension contribution - because investing in future matters.

🍽️ Free office lunches - to keep you energised and focused.

👶 Enhanced parental leave - 3 months full pay paternity and 6 months full pay maternity leave, to provide extra flexibility during the moments that matter most.

🍼 YellowNest nursery scheme - to help working parents manage childcare costs.

☀️ 25 days of Annual Leave (+ Public Holidays) - because taking time to rest matters.

🏥 Private medical insurance - 100% employee cover, giving you complete peace of mind.

💪 Wellhub Subscription - gain access to thousands of gyms, classes and wellness apps, supporting both physical and mental wellbeing.

👀 Eye tests - because good work depends on good health.

📈 Personal development - dedicated support for learning, development, and leveling up over time.

💛 Employee Assistance Programme (EAP) - confidential wellbeing support, available whenever you need it.

🚲 Bike2Work scheme and 🚆 Season ticket loan - to make getting to work easier and greener.

🚗 Octopus EV salary sacrifice - for a simpler, more sustainable way to drive electric.

🔎 Watch this space, we’re continuing to build this as we grow…

About the role

Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.

Node Infra owns the full lifecycle of accelerator capacity at Anthropic. We ingest and provision compute from all major CSPs and our own datacenters, stand up and scale clusters from thousands to hundreds of thousands of hosts, and build the health, diagnostics and repair automation that keep every GPU, TPU and Trainium node in the fleet usable and ready to power Anthropic’s frontier AI research.

Key responsibilities

• Own the technical strategy and roadmap for node lifecycle management - ingestion, bring-up, health checking, and automated repair
• Drive cross-team initiatives to build and scale AI clusters across multiple clouds and accelerator families
• Design and operate the systems that detect, isolate, and remediate unhealthy hardware automatically, driving up fleet MTBI and minimizing stranded capacity
• Define infrastructure architecture, ensuring the hardest problems get solved - whether by you directly or by working through others
• Work closely with cloud providers and internal research/inference/product teams to shape long-term compute, data, and infrastructure strategy
• Establish and evolve operational excellence practices (incident response, postmortem culture, on-call)
• Support the growth of engineers around you through technical mentorship and coaching

Minimum qualifications

• Deep expertise in distributed systems, reliability, and cloud platforms (e.g., Kubernetes, IaC, AWS/GCP/Azure)
• Strong proficiency in at least one systems language (e.g., Rust, Go, or Python), IaC proficiency with Terraform.
• Hands-on experience with machine learning accelerators (GPUs, TPUs, or Trainium)
• Track record of leading complex, multi-quarter technical initiatives that span multiple teams or systems
• Ability to build alignment across senior stakeholders and communicate effectively at all levels

Preferred qualifications

• 8+ years of software engineering experience, including time as a technical lead setting direction for a team
• Experience managing large scale compute infrastructure at hyperscale (10K+ nodes), including capacity management and efficiency
• Depth in one or more of: Kubernetes internals (scheduler, autoscaler, kubelet, Karpenter), cluster orchestration systems (Mesos, Borg-like), or node provisioning pipelines
• Low-level systems experience: kernel, virtualization, device drivers, firmware, or hardware health/diagnostics daemons
• Familiarity with high-performance networking (EFA, RDMA, InfiniBand) for distributed ML workloads.
• Demonstrated ownership of production reliability for high-throughput, latency-sensitive systems
• Contributions to relevant open-source projects (Kubernetes, Linux kernel, container runtimes, etc.)
• Skill in quickly understanding systems design tradeoffs and keeping track of rapidly evolving software systems

About the role

Anthropic runs some of the largest Kubernetes clusters in the industry. We have fleets of hundreds of thousands of nodes across multiple cloud providers and datacenters to train, research, and serve frontier AI models. The Kubernetes Platform team owns the Kubernetes control plane that makes those clusters work.

We are operating at a scale where the defaults stop working. We own the scheduler and extend it to place topology-sensitive ML workloads across thousands of accelerators at once. We scale the control plane itself — apiserver, etcd, controllers — so it stays responsive as object counts and node counts grow by orders of magnitude. And we build the core cluster services every workload depends on, like service discovery, so they hold up under the same pressure.

We make sure the control plane is fast, correct, and always available. Your work will directly determine whether Anthropic can keep reliably and safely training frontier models as our compute footprint continues to grow.

Key responsibilities

• Own, operate, and extend the Kubernetes scheduler for Anthropic's accelerator fleets, including custom scheduling plugins and policies for gang scheduling, topology awareness, and preemption
• Scale the Kubernetes control plane (apiserver, etcd, controller-manager) to support clusters far beyond typical limits, and find the next bottleneck before it finds us
• Design, build, and operate core cluster services such as service discovery that every workload in the fleet depends on
• Build and maintain custom controllers, operators, and CRDs
• Partner with research, training, and inference to understand workload shapes and turn their requirements into platform capabilities
• Collaborate with cloud providers on required features and escalations
• Participate in on-call, lead incident response, and design processes (postmortems, runbooks, SLOs) that help the team avoid repeating failures

Minimum qualifications

• Significant software engineering experience building and operating production distributed systems
• Proficiency in at least one systems-appropriate language (e.g., Go, Python, Rust, or C++)
• Deep, hands-on Kubernetes experience (well beyond "user of”) into scheduler, controllers, apiserver, or operating large multi-tenant clusters
• Demonstrated ability to debug complex issues across the stack, from API behavior down to node and network-level root causes
• A track record of designing for reliability, correctness, and clear failure semantics in systems other engineers depend on
• Strong written and verbal communication; comfort building consensus with internal stakeholders

Preferred qualifications

• Experience with Kubernetes internals or contributions: kube-scheduler / scheduling framework, apiserver, etcd, client-go, controller-runtime, or similar
• Experience building or operating cluster schedulers or batch systems (e.g., Kueue, Volcano, Slurm, or in-house equivalents)
• Background scaling control planes or coordination systems (etcd, ZooKeeper, Consul, or large DNS/service-mesh deployments)
• Familiarity with ML infrastructure: GPUs, TPUs, or Trainium; gang scheduling; topology-aware placement; collective networking such as NCCL
• Experience with GCP and/or AWS, including GKE/EKS internals and Infrastructure as Code
• Low-level systems experience such as Linux kernel tuning, cgroups, or eBPF
• 8+ years of relevant industry experience, including time leading large, ambiguous infrastructure projects

About the role

Anthropic's Infrastructure organization is foundational to our mission of developing AI systems that are reliable, interpretable, and steerable. The systems we build determine how quickly we can train new models, how reliably we can run safety experiments, and how effectively we can scale Claude to millions of users — demonstrating that safe, reliable infrastructure and frontier capabilities can go hand in hand.

Cluster Infra owns the full lifecycle of compute clusters at Anthropic. We build agent-driven automation for cluster provisioning and lifecycle management across all major cloud providers and our own datacenters. Our systems stand up clusters that are interconnected with high bandwidth, secure-by-default, and able to automatically drain and recover in response to failure. As a Staff engineer on this team, you'll set the technical direction for how Anthropic brings compute online - at a moment when the scale of that compute is growing faster than at almost any company in the world.

Key responsibilities

• Own the technical strategy and roadmap for agent-driven cluster lifecycle management - provisioning, updates and decommissioning
• Partner across teams to ensure new compute capacity is ingested on time
• Align with partner teams on physical build-out and leverage cloud solutions to deliver high-bandwidth inter-cluster connectivity
• Collaborate with security owners to ensure clusters are provisioned secure-by-default
• Define and drive strategy on cluster scalability, homogeneity and fault tolerance
• Work closely with cloud providers and internal research, inference and product teams to shape long-term compute, data, and infrastructure strategy
• Establish and evolve operational-excellence practices: incident response, postmortem culture and on-call health
• Support the growth of engineers around you through technical mentorship and coaching

Minimum qualifications

• Deep expertise in distributed systems, reliability, and cloud platforms (e.g., Kubernetes, IaC, AWS/GCP/Azure)
• Strong proficiency in at least one systems language (e.g., Rust, Go, or Python), IaC proficiency with Terraform.
• Track record of leading complex, multi-quarter technical initiatives spanning multiple teams or systems
• Ability to build alignment across senior stakeholders and communicate effectively at all levels

Preferred qualifications

• 8+ years of software engineering experience, including time as a technical lead setting direction for a team
• Experience operating large-scale compute infrastructure at hyperscale (100+ clusters, 10K+ nodes)
• Depth in one or more of: Kubernetes internals, cluster provisioning and management systems, cluster orchestration systems (Mesos, Borg-like)
• Experience with cloud networking: VPC design and peering, Shared VPC/Transit Gateway, Cloud Interconnect/Direct Connect, Cloud NAT, cross-cloud private connectivity, BGP and route control, edge load balancing and DDoS mitigation (Cloud Armor / AWS Shield)
• Experience with cluster and host networking: CNI (Cilium), eBPF, NetworkPolicy, multi-NIC, sFlow, service mesh (Istio/Envoy/Linkerd, mTLS)
• Experience with cluster security: pod security standards and admission control, RBAC and least-privilege IAM, node and container hardening, supply-chain/image provenance
• Deep experience with infrastructure-as-code (Terraform, Atlantis), workflow orchestration (Temporal, Argo Workflows)
• Skill in quickly understanding systems design tradeoffs and keeping track of rapidly evolving software systems

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits within the Service Agent pillar: 12 teams and growing, building every capability that makes Fin work. You'll own 1-2 of the most strategically significant work streams in the pillar. These aren't static teams with stable roadmaps. We re-evaluate priorities at the pillar level constantly, spinning up and down work streams and dynamic teams to solve whatever matters most right now. The teams you lead six months in may look nothing like the ones you start with. You need to be okay with that.

The competitive landscape is intense. Fast-moving AI-native startups are shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure and can maintain high standards while moving at startup speed.

What will you do?

You'll own strategically significant work streams end-to-end. You're accountable for outcomes, not just delivery cadence or team health, but whether the work actually moved the needle.

This is not a role for facilitators. You will be on the front line: deeply understanding the product, the problem, and the context. Sometimes that means writing code yourself. Sometimes it means doing the analysis, or driving cross-functional collaboration, or force-multiplying someone on your team who's stuck. There is a straight line between your work and the impact being delivered. You lead from the front.

We regularly spin up new work streams around emerging priorities. You'll bring together engineers who've never worked as a team, set high expectations, build momentum under aggressive timelines, and drive execution. Then the shape of your teams may change again. That's the job.

You'll develop senior engineers into leaders. We don't need someone who mentors juniors on the basics. We need someone who accelerates staff and senior engineers, who gives direct, actionable feedback that changes outcomes, and who grows the leadership capacity of the people around them.

You'll partner with the Engineering Director on pillar-level strategy. Where should we invest more? Where are we falling behind? What should we defund? You bring these opinions, backed by what you're seeing on the ground.

And you'll do all of this in an AI-first engineering culture. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development, both personally and through how you set up your teams.

What are we looking for?

The most important thing: you need to be an exceptional people leader AND personally action-oriented. Not one or the other. We don't want managers who are great with people but distant from the product. And we don't want hands-on operators who neglect the leadership craft. You build high-performing teams AND get personally stuck in to drive outcomes when it matters.

Beyond that:

Product-minded, not process-minded. You understand what you're building and why. You have opinions about the product, not just how the team operates. You can challenge a product direction, spot a gap in the strategy, and make calls about what work matters most.

Operated at real scale with startup energy. You've likely spent time at companies operating at significant scale. You've seen what large distributed systems look like in production and what it takes to ship reliably in that environment. But you also have urgency, resourcefulness, and a bias toward action over discussion.

AI fluency. You're actively experimenting with AI-assisted development, forming opinions about how it changes the way teams build software, and pushing your teams to adopt new ways of working. This is table stakes for this role.

Technically credible. You don't need to be the deepest engineer in the room, but you can hold your own. You can review an architecture proposal and ask the right questions. You can spot when a team is over-engineering or under-investing. Engineers respect your technical judgment.

Communication. You can explain to leadership why a team needs more investment, align multiple stakeholders around a complex project, have a difficult performance conversation, and unblock an engineer on a gnarly problem, all in the same day.

Extreme autonomy. You partner with the Engineering Director on where the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of manager who waits for direction, this isn't the right role.

Critical thinking about the business. You understand what Intercom is optimising for and translate that into team-level decisions. Which work streams need investment? Where are we falling behind? What should we stop doing to go harder somewhere else?

Why Intercom, why now?

Fin is #1, and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. The engineering decisions made in the next 12 months will determine who wins.

Intercom has been building for 15 years: deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster.

Every employee gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in platform capabilities (MCP servers, skills, shared tooling) that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up.
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen.
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%.
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents.
• Flexible paid time off policy.
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones.
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too.
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

What's the opportunity?

Fin is the #1 AI agent for customer service. It resolves over 1M customer conversations every week, and we're just getting started. We're on the cutting edge of defining how AI agents should work — inventing paradigms that didn't exist six months ago and discovering entirely new problem spaces every time we push the technology further.

This role sits at the heart of the Service Agent pillar — 12 teams and growing, building every capability that makes Fin work. You'll partner at the strategic pillar level: broad context across work streams, deep technical understanding of how Fin operates end-to-end, and the autonomy to decide where you need to go next. When we need a new work stream spun up from scratch — a brand new team, an ambiguous problem space, aggressive timelines — you're the person who makes that happen.

The competitive landscape is intense. Fast-moving AI-native startups are coming hard for this space, shipping aggressively and going after the same deals we are. We need someone who thrives under that pressure, who can maintain technical excellence while moving at startup speed within a company that has the resources and customer base to make that speed count.

What will you do?

• Partner at the strategic pillar level. You'll have broad context across work streams and use that to inform technical strategy and investment priorities. What should we care about? Where should we invest? Where do you need to step in? These are your decisions.
• Spin up 0-to-1 work streams. Bring together engineers who've never worked as a team, disambiguate the problem space, build momentum under aggressive timelines, set high expectations, and drive execution.
• Execute on the most ambiguous, highest-stakes problems. You're hands-on. You write code, you ship features, you're deep in the weeds. We've seen too many Principal Engineers who are brilliant but too far from execution to be effective here.
• Lead experimental work at the AI frontier. Run your own A/B tests, do prompt engineering, build evals, and calibrate accuracy, cost, and latency for LLM-powered features. Much of what we're building are new paradigms for customer-facing software.
• Shape long-term technical strategy through execution. Your hands-on work informs the architecture. You're simultaneously building and thinking about what needs to change about how we build products — data models, system design, the shift from GUI-first to agent-first interfaces.
• Work across the full stack in an AI-first development environment. Every engineer has Claude Code with unlimited tokens and a sophisticated ecosystem of MCP servers, skills, and shared context. You'll push the boundaries of what's possible with AI-assisted development and help shape how the entire engineering org works.
• Raise the bar for the people around you. Give direct, actionable feedback that changes outcomes. We don't need someone who mentors juniors on the basics — we need someone who can accelerate and grow the senior and staff engineers around them.

What are we looking for?

The core requirement: engineering depth and product thinking. We need someone who combines deep engineering ability with strong product and design instincts — not one or the other. We don't want engineers who are technically brilliant but disconnected from the product. And we don't want product-minded engineers who have great instincts but can't execute at the level this work demands. You need to be able to both build complex systems AND identify the right problems to solve. This is the single most important dimension we evaluate on.

Beyond that:

• Operated at real scale and has builder energy. You've likely spent time at companies operating at significant scale — the kind of environment where you've seen what large-scale distributed systems actually look like in production. But you also have startup DNA: urgency, resourcefulness, a bias toward building over discussing.
• AI fluency. You're actively experimenting with AI-assisted development, pushing the boundaries of what's possible, and forming opinions about how it changes the way teams build software. This matters more than any specific stack experience.
• Deep technical depth with breadth. You can go deep into the weeds on at least one technical domain, but you also navigate complex multi-team systems with ease. In conversation, you move fluidly from business context to technical strategy to implementation details.
• Communication as a superpower. You can explain to leadership why a technical investment matters, align multiple teams around a complex project, and then walk an engineer through the gnarly implementation details. This role lives and dies on your ability to communicate across every level.
• Extreme autonomy. You partner with the Engineering Director on where you think the pillar needs to go next. You identify problems, form convictions, and act on them. If you're the kind of engineer who waits to be told what to work on, this isn't the right role.
• Critical thinking about the business. You understand what Intercom is optimizing for and translate that into technical decisions. Which work streams need investment? Where are we falling behind? What should we defund to go harder somewhere else? You think at this level naturally.
• At least ~10+ years of experience, with significant time as a technical leader driving complex projects across multiple teams and stakeholders.
• Stack agnostic. We use Ruby on Rails, React (migrating from Ember), and AWS. But AI tools increasingly abstract the stack — what matters is your ability to learn, build, and operate effectively with tools like Claude Code. If you're great with a high-level programming language and fluent with AI-assisted development, you'll be productive fast.

Why Intercom, why now?

Fin is #1 — and the race is heating up. We built the leading AI agent for customer service, but fast-moving AI-native startups are coming for this space. This is one of the most consequential competitive moments in tech history, and the engineering decisions made in the next 12 months will determine who wins.

A rare pivot that actually worked. Intercom has been building for 15 years — deep product, massive customer base, strong revenue. But unlike most legacy SaaS companies, we made a successful pivot to AI. While most of SaaS trends down, Intercom trends up. We recently raised $250M to go even further even faster..

AI-first engineering culture. Every engineer gets Claude Code with unlimited Opus 4.6 tokens and 1M context. We're investing heavily in the platform capabilities — MCP servers, skills, shared tooling — that make AI-assisted development genuinely transformative. You'll be at the sharp edge of figuring out what this means for how teams work.

The sweet spot. Big enough to have real resources, customers, and revenue. Small enough that you have genuine agency. Bold enough to make decisions that most companies of this size wouldn't. You come to Intercom if you want the impact of a startup with the backing of a company that's been winning for 15 years.

Benefits

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Location: UK, Portugal, Remote

Department: Engineering

Employment Type: Permanent

About YLD:

Our goal is to help our clients keep moving forward. We work with them to build the skills and capabilities they need to stay ahead of the competition, and we know our success only happens when they succeed. We’re a team of curious, talented people, and we’re committed to making YLD a place where great people want to work, grow, and stay.

We’re a remote-first consultancy specialising in software engineering, product design, and data. Our teams are based across London, Lisbon, and Porto, and we create digital solutions that continue to deliver value long after our work is done.

About the role:

As a Senior Software Engineer at YLD, you’ll be part of a client team building innovative products. We’re looking for someone curious, passionate, driven, and enthusiastic. You should be skilled in problem-solving and experienced in designing scalable, resilient, and fault-tolerant architectures. You’re also an effective communicator and a strong team player. Together with your team, you’ll thrive in a fast-paced engineering environment, delivering outstanding results and exciting projects.

Preferred Skills:

• Strong backend engineering experience, with Go as a primary or preferred language;
• Comfortable working in cloud environments such as AWS, Azure, or Google Cloud;
• Experience building and maintaining APIs and backend services, including SaaS platforms;
• Familiarity with modern infrastructure and distributed systems;
• Solid understanding of modern deployment practices, including Docker, containers, and Kubernetes;
• Strong background in testing strategies, including TDD, across the full system lifecycle, with a focus on performance optimization;
• Use AI tools to augment your work, applying sound judgement to adopt emerging technologies where they genuinely add value and increase your impact as an engineer.

You should apply if you are:

• Self-motivated, proactive and always looking for ways to improve and develop yourself;
• A good communicator, both in writing and verbally. You’ll be able to explain technical ideas and concepts in business-friendly language;
• Detail-oriented;
• Possess strong problem-solving skills that balance innovation with pragmatic technology choices to solve business needs;
• Used to working in a team-oriented, collaborative environment;
• Analytical and problem-solving-oriented;
• A genuine believer in diversity and fairness.

Benefits you’ll receive:

• Company Private Health care
• Enhanced fully paid maternity and paternity leave for up to 6 months
• Enhanced pension scheme (only for UK)
• 25 days annual holiday (excluding Public Holidays)
• £/€2000 annual learning and development budget for training courses and conferences
• £/€300 annual allowance for additional hardware
• Wellbeing & Performance Support via Oli including Therapy and Coaching
• Discretionary Bonus (depending on Company performance and results)
• Generous referral schemes

Our typical recruitment process:

• 1st Interview with a Talent Partner (30/45 mins)
• Technical Interview with our Senior Developers (1h30)

Get a glimpse of what it's like working at YLD! 🤳

Check out our LinkedIn page

We live and breathe our values, and know you will too:

• Growing every day
• Including everyone
• Relationships built on honesty and ethics
• Inspiring solutions
• Winning together

We’re an equal-opportunity employer and value diversity in all its forms. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, pregnancy or maternity, age, marital status, or disability. We also offer a remote-first working environment, with flexible working and work–life balance as standard for all employees.

About Graphcore

At Graphcore, we’re building the future of AI compute.We’re a team of semiconductor, software and AI experts, with deep experience in creating the complete AI compute stack - from silicon and software to infrastructure at datacenter scale.As part of the SoftBank Group, backed by significant long-term investment, we are delivering key technology into the fast-growing SoftBank AI ecosystem.To meet the vast and exciting AI opportunity, Graphcore is expanding its teams around the world.We are bringing together the brightest minds to solve the toughest problems, in a place where everyone has the opportunity to make an impact on the company, our products and the future of artificial intelligence.

Job Summary

As a research engineer at Graphcore, you will contribute to the advancement of AI research, investigating new ideas that push the limits on important AI/ML problems. Specialised hardware has been the key driver of the progress of AI over the last decade, and we believe that hardware-aware AI algorithms and AI-aware hardware developments will continue to be critical to advancing this exciting field. We are therefore looking for individuals who combine strong machine learning experience with practical engineering skills to deliver impactful AI research. We are seeking AI researchers with strong software engineering experience, particularly in lower-level programming and performance optimisation for hardware efficiency. Our research spans a broad range of topics, including efficient training and inference, world models, life sciences, reinforcement learning, and beyond. You will work closely with researchers to generate ideas and translate them into scalable implementations, contributing to publications and projects that help to steer the future of AI hardware.

The Team

Graphcore Research participates in both fundamental and applied research, to characterise the computational requirements of machine intelligence and to demonstrate how hardware can drive the next generation of innovative AI models. We publish at leading AI/ML conferences (NeurIPS, ICML, ICLR) as well as specialist workshops, and collaborate with other research teams and organisations across the world.

We pride ourselves on being a supportive and collaborative team, where we organise around our individual research interests to solve problems together in domains such as efficient compute, model scaling and distributed training and inference of AI models for multiple modalities and applications, including for sequence- and graph-based data. We’re based across London, Cambridge and Bristol, with projects and discussions that involve all our locations.

Perhaps the best way to get an idea of what we’re all about is to read one of our papers or an article on our blog. If you’re excited to work at the cutting edge of AI supported by new hardware and want to develop your skills in this area, we’d love to hear from you!

Responsibilities and Duties

• Generate AI/ML ideas, design experiments, implement them & evaluate results.
• Prepare, submit & present your work to AI conferences and workshops.
• Provide technical insight to internal teams by designing experiments and delivering clear, actionable reports.
• Collaborate with researchers, silicon and software engineers at Graphcore to help define, build and test Graphcore’s next generation of AI hardware.

About you:

Essential:

•  Master’s, PhD or equivalent experience in a technical discipline (e.g., Maths, Statistics, Computer Science, Physics, Chemistry).
• Python programming in a modern deep learning framework, e.g. PyTorch or JAX.
• Familiar with deep learning fundamentals: models, optimisation, evaluation and scaling.
• Capable of designing, executing and reporting from ML experiments.
• Lower-level programming for hardware efficiency, e.g. C++/CUDA/Triton.
• Practical familiarity with hardware capabilities for deep learning – threads, caches, vector & matrix engines, data dependencies, bus widths and throttling.
• Practical familiarity with software stacks for deep learning – compilation, kernel fusion, XLA/ATen ops, streams, and asynchronous execution

Desirable:

• Mathematics skills to support the above: calculus, probability theory and linear algebra.
• Experience submitting papers to international scientific conferences or workshops.

Benefits

In addition to a competitive salary, Graphcore offers flexible working, a generous annual leave policy, private medical insurance and health cash plan, a dental plan, pension (matched up to 5%), life assurance and income protection. We have a generous parental leave policy and an employee assistance programme (which includes health, mental wellbeing, and bereavement support). We offer a range of healthy food and snacks at our central Bristol office and have our own barista bar! We welcome people of different backgrounds and experiences; we’re committed to building an inclusive work environment that makes Graphcore a great home for everyone. We offer an equal opportunity process and understand that there are visible and invisible differences in all of us. We can provide a flexible approach to interview and encourage you to chat to us if you require any reasonable adjustments.

Applicants for this position must hold the right to work in the UK. Unfortunately at this time, we are unable to provide visa sponsorship or support for visa applications

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

The deadline for applying to this role is Sunday 24th May 2026, end of day, anywhere on Earth.

Team Description    

The ability to effectively evaluate and monitor AI systems will grow in importance as models become more capable, autonomous, and integrated into society. If models can detect and game evaluations, obscure their reasoning, or behave differently under observation, the safety claims that governments and developers rely on become unreliable. Understanding and addressing these risks is essential to ensuring that oversight of advanced AI systems keeps pace with their capabilities. 

The Model Transparency team is a research team within AISI focused on ensuring that evaluations, assessments, and monitoring of frontier AI systems remain reliable as models become less transparent. We research how and why oversight is declining – through phenomena such as evaluation awareness, unfaithful chain-of-thought reasoning, and changes in model architectures – and develop methods (including white and black box methods) to detect, measure, and mitigate potential issues. We share our findings with frontier AI companies (including Anthropic, OpenAI, DeepMind), UK government officials, and allied governments, and publicly to inform their deployment, research, and policy decisions. We also work directly with safety teams at frontier labs, contributing to safety case reviews and helping improve their alignment evaluation methodology. 

Our recent work includes auditing games for sandbagging, reproducing natural emergent misalignment from reward hacking, and identifying open-weight language models that game propensity evaluations. 

Role description

We're looking for Research Scientists and Research Engineers for the Model Transparency team with expertise in technical AI safety – such as interpretability, capability or alignment evaluations, model transparency – or with broader experience with frontier LLM research and development. An ideal candidate would have a strong track record of high-quality research in technical AI safety or adjacent fields. 

• Research Scientists, drive the technical substance of our work – staying abreast of the literature, proposing and designing experiments, conducting rigorous analyses, and owning the evidence stack from experiment through to written output. They write, critique, and strengthen the team's reports and publications. 
• Research Engineers, build the systems and tooling that make our research possible and fast – scaling experimental workflows, automating processes, solving infrastructure challenges, and creating systems that accelerate the entire team's output.

We're interested in candidates along the spectrum between Research Engineers and Research Scientists. The application form will ask you to indicate which role you lean towards. 

The team is led by Joseph Bloom, advised by Geoffrey Irving. You'll work with talented, mission-driven technical staff across AISI, including alumni from Anthropic, OpenAI, DeepMind, and top universities. You may also collaborate with external research teams including those at frontier AI labs, METR, and FAR. 

We are open to hires across a range of experience levels.

This role requires three days a week in person, with flexibility for occasional periods of remote working. 

Representative Projects You Might Work On

• Developing a chain-of-thought monitorability benchmark and comparing monitorability properties across frontier AI systems, leveraging AISI’s unique access to reasoning traces from multiple labs. 

• Designing and running experiments on open-weight models to study alignment and oversight-relevant phenomena – such as reproducing emergent misalignment from reward hacking, or red-teaming techniques like inoculation prompting and character training. 

• Using white-box and interpretability methods – such as activation oracles, sparse auto-encoders or probes – to detect misalignment that isn’t visible through behavioural evaluation alone. 

• Building tooling and infrastructure for our research – including agent orchestration, large-scale RL pipelines, mechanistic interpretability methodologies, and auditing agents. 

The work could also involve: 

• Reviewing frontier lab risk assessments and safety cases, providing independent analysis of alignment claims before deployment decisions. 
• Conducting literature reviews and expert interviews to map the state of model transparency risks and inform AISI’s strategic priorities. 
• Translating technical findings into actionable insights for AISI evaluation teams, UK government officials, and international partners. 

What we’re looking for   

If you’re unsure whether you meet the criteria below, we’d encourage you to apply anyway – we’d rather you erred on the side of applying than not. 

Requirements for both roles:

• A get-things-done mindset – you take ownership, move fast, and care about shipping work that matters. 

• A combination of self-sufficiency and enthusiasm for teamwork – you’re equally happy defining your own agenda and contributing to shared goals. You’re excited about growing, giving and receiving feedback, and building something together. 

• An ability to build, supervise and orchestrate AI agents to complete tasks effectively, while verifying and maintaining quality of work. 

• A demonstrated track record of relevant, high-quality work – whether technical publications, blog posts, or other publicly visible contributions. 

Research Scientists – our requirements are: 

• Hands-on research experience with large language models (LLMs) – such as evaluating or fine-tuning models, developing and testing monitors, or auditing models with white-box or black-box techniques. 

• Ability and experience in writing research code for machine learning experiments, including experience with ML frameworks like PyTorch or evaluation frameworks like Inspect. 

• An ability to write high-quality, concise research proposals that are well-motivated, tractable, and coherent. 

• Good research taste – an ability to identify what’s important, choose productive directions, and avoid getting lost in dead ends. 

• An ability to read research critically, identify flawed arguments, and poke holes in safety claims. 

We don’t expect RS candidates to meet all of the following, but they are useful signal: 

• Experience designing and running alignment evaluations or working on model transparency research. 

• Experience with interpretability or white-box methods – such as mechanistic interpretability, sparse autoencoders, probing, or activation analysis. 

• Familiarity with alignment literature, current methods for post-training and aligning LLMs, and the current state of the field. 

• Prior mentorship or training within technical AI safety – such as through the MATS program or similar. 

Research Engineers – our requirements are: 

• Strong software engineering skills and experience building systems that support ML research – infrastructure, pipelines, tooling, or experimental platforms. 

• Ability and experience writing production-quality code in Python and familiarity with ML frameworks like PyTorch. 

• Experience working with LLMs at scale in some capacity – fine-tuning, deploying, evaluating, or building scaffolds around them. 

• An understanding of the needs of research scientists, experience working within and supporting a research team or building tools to support research. 

We don’t expect RE candidates to meet all of the following, but they are useful signal: 

• A track record of scaling AI automation – getting agents to do useful work, building orchestration systems, or accelerating research workflows with AI tooling. 

• Experience working with very large models (~100B+) at scale, including post-training (RL, RLHF, DPO), fine-tuning pipelines, or distributed interpretability work on models that don’t fit into memory. 

• Experience with mechanistic interpretability tooling or white-box analysis infrastructure at scale. 

• Strong open-source contributions, particularly related to LLMs or AI safety. 

• Proficient usage of LLM coding tools and agents. 

Selection process  

Candidates should expect to go through some or all of the following stages: 

1. CV / application review 
2. Screening call
3. Technical assessment
4. Research interview
5. Behavioural interview
6. Final interview with members of the senior leadership team

The Snr. Sales Architect is  responsible for providing technical support to prospective customers by resolving customer questions and recommending technical solutions, or collaborating with Tech Support and Product Management for complex technical issues. This position will be responsible for conducting live product demonstrations over the phone, via webinar, and face-to-face where applicable.  In addition, this position will be charged with working through advanced deployment strategies for KnowBe4 products.

Responsibilities:

• Provide pre-sale technical support for major prospective customers to answer product questions
• Provide technical product information and procedure expertise to large enterprise customers
• Collaborate with the sales team to prepare and deliver training for KnowBe4 products to prospective customers
• Provide in person, telephone, or web-based product demonstrations as requested by clients and/or Sales
• Attend various events, e.g. Trade shows, etc. to generate new business opportunities
• Provide technical expertise for Request for Proposals (RFPs) to sales team
• Provide detailed feedback and observation regarding product performance and usability to the Product team based on customer feedback and interaction
• Responsible for developing and maintaining strong working knowledge of KnowBe4 products, services and training materials
• Drive customer interest through platform education
• Communicate directly with prospective customers or end-users to gather details  as needed to fully define issues or new requirements for product issues.
• Effectively articulate the value proposition associated with KnowBe4’s products and services
• Recommend business solutions considering customer needs and KnowBe4 interests

Minimum Qualifications:

• A minimum of 2 years  in college preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)
• Sales Engineer experience
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Sales experience a plus
• Excellent verbal and written communications
• Highly organized and result-oriented
• Excellent time management and organization skills
• Can demonstrate technical troubleshooting and analysis ability
• Can demonstrate integrity, accountability, respect and commitment
• Motivated, energetic self-starter
• Statistics driven business professional

Who we are

The role

The day-to-day

Own Production Pathway:

• Ensure the design is production-ready from the start: design for manufacturing, design for assembly, design for test. Every design decision should answer the question: "can a technician build unit #37 the same way unit #1 was built?"

• Own design documentation, version control, and assembly instructions. The design isn't done when the prototype works : it's done when someone who wasn't in the room can build it from the documentation.

• Support supplier selection and qualification: know which components are available at volume, which need custom development, and which are single-source risks

• Drive the transition from "engineer-built prototype" to "documented, repeatable, production-ready build" across 40 units

Drive Integration & Testing:

• Work alongside the engineering team to integrate every subsystem: flight controller (FC Board), edge compute, hydrophone array, satcom, network router, sensors

• Coordinate with the Software Tech Lead on the on-glider software stack

• Set the test strategy from bench through tank, and open-water sea trials. Move fast: first prototype in weeks/months. This is a high-pressure environment with tight timelines. We need someone who thrives under that kind of pressure.

• Build, test, learn, iterate

Break Design Deadlocks:

• Bring UUV systems experience to the decision table. When the team faces competing approaches, use your knowledge of what works underwater: what's been proven, what fails at depth, what scales to production: to define the most functional path forward based on the information available

• Not waiting for perfect data. Not deferring because someone has more experience. Assessing the options, making the call, explaining why, and moving on

• The team has deep expertise across mechanical, electrical, and embedded domains: your job is to ensure that expertise translates into decisions and forward momentum, not further analysis

Close the Design:

• Work with the existing technical team to drive Helsing's Maritime products from concept to something that can be built. Support and build on the architectural decisions already made while closing the remaining design gaps across all sub-systems (eg. hull, propulsion, variable buoyancy system, power, etc.)

• Own tradeoff calls that span mechanical, electrical, and embedded software boundaries. Be ready to explain the rationale clearly enough that the team buys in and moves forward.

• Know when a design is "good enough" to build and when it needs more iteration. Ensure the team doesn't get stuck in endless decision/refinement loops

• Think about scaled manufacturing from day one, just to prototyping
  
  

You should apply if you

• Built, integrated, tested, and deployed complex electromechanical systems. Not academic/simulated/paper.

• Systems-level decision-making across mechanical, electrical, and embedded software

• Technical decisiveness: closes tradeoffs, explains reasoning, moves on

• Pace and learning velocity: operates at startup speed, ramps up fast in new domains

• Collaborative communication: runs design reviews, manages technical output, gets buy-in

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Prototype-to-production experience

• Direct UUV, AUV, or underwater glider experience

• Buoyancy-driven platforms, underwater propulsion, or VBS

• Subsea comms (Iridium SBD), underwater acoustics, or edge compute (Jetson/similar)

• Defence or defence-adjacent programmes

• LARS and vessel operations

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Relocation support: up to €2,500 and 4 weeks temporary accommodation

• Learning: €500/£450 yearly allowance

• Health & wellness: gym membership and mental health support (Nilo.health)

• Social: regular company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers

• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role 

Collaborating closely with our dynamic team of product designers and engineers, you will play a pivotal role in shaping the foundation of frontend at Helsing. Embracing a hands-on approach, you'll not only lead by example, but also spearhead the development and expansion of a tight-knit team that works across a wide-range of internal teams and products. Your primary emphasis will be on enhancing usability, creating re-usable foundations for multiple front-ends and optimising the end-user experience across the entire company.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Own the user interface end-to-end, from early wireframes and prototypes through to performant, production-ready code. You'll work closely with product and UX colleagues to shape how users interact with our tools. We have relatively few frontend engineers at Helsing; this means that we operate at a high level of autonomy and there are plenty of opportunities for impactful work.

• Propose and implement new features, capabilities, tooling, visualizations, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Establish and evolve our React component library, ensuring consistency, reusability, and alignment with our visual design standards across multiple front-ends.

• Collaborate with others beyond your team and share knowledge with the wider frontend community at Helsing. Contribute to establishing our frontend engineering standards. Build or adopt tools that help enforce these standards, or make our frontend engineers more efficient in a different way.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller "let's learn together" groups, run topical office hours or reading groups (e.g., on React or TypeScript), etc. to help each other get better with time.

• Connect with, understand, and make changes to backend systems as needed. Our backends are primarily written in Rust, and you'll need to be comfortable navigating unfamiliar codebases to unblock yourself and improve integrations. Rust experience is not a prerequisite to this role, though - you can learn that over time as needed.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn't matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant frontend code - ideally using TypeScript and React.

• Are experienced with APIs and server-client communication like REST and GraphQL.

• Have experience with running a live production software.

• Are passionate about staying on top of current development best practices, libraries and frameworks.

• Are comfortable working with unfamiliar backends, ideally with some exposure to languages like Rust.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

Nice to have

• Significant recent experience with React.

• Familiarity with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers.

• Established understanding of modern JS bundlers, such as Vite, and experience maintaining frontend infrastructure.

• Experience with styling utility-class libraries such as TailwindCSS and building reusable React component libraries.

• Data visualization expertise (e.g., D3.js, custom charting, or complex dashboard design).

• Background in designing software for aerospace, defense, or AI end users.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.