We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Customer Experience Automation solution.

This role is for a Principal product manager who deeply understands automation platforms, CRM ecosystems and integration patterns. You will define product strategy and work cross-functionally with Engineering, UX, Architecture, and GTM leadership to deliver scalable, enterprise-grade capabilities that accelerate customer outcomes.

Our environment moves fast and requires a Principal PM who thrives in ambiguity, drives clarity, and consistently executes on business results.

You will be successful if you are:

• Adaptable: you operate with a sense of urgency, creativity, and curiosity for how we can improve our products and serve our customers. You are optimistic and inspire the team to execute.
• Results-oriented: You simplify complex problems, you are biased for action and deliver on your commitments. You can make tough decisions and keep focused with ruthless prioritization.
• Data-fluent:  you use data to solve problems, identify opportunities, and are capable of defining and using new metrics to learn and make decisions. Simultaneously, you can make the right decisions with incomplete data and are continually optimizing for learning.
• AI-driven: you embrace AI as a core part of how you work, constantly seeking ways to optimize your processes, decisions, and outputs through intelligent tools. You bring this same mindset to the products you build and the teams you inspire.
• A bar raiser: You continuously improve processes, raise quality standards, and challenge legacy thinking to achieve best-in-class CX automation and integration performance. You don't settle and accept, "because that is the way we've always done it." 
• Forward thinker: You possess a blend of macro-level vision and micro-level precision. You are expected to be the co-owner of a part of our multi-year product strategy, utilizing sharp analytical skills to weigh complex trade-offs and opportunity costs. Being a forward thinker here means more than having ideas; it means building the rigorous logic and frameworks necessary to bring those ideas to life, ensuring every feature shipped today is a deliberate building block for our future ecosystem. 
• A domain expert: You understand CCaaS, automation ecosystems, AI-powered workflows, and integration frameworks (e.g., REST, real-time eventing, middleware) well enough to influence decisions and shape long-term strategy. You bring market knowledge to drive execution, create a compelling vision, and educate the relevant stakeholders on the richness of the domain of CCaaS, CX, SaaS and Integrations.

In this role, you will:

• Define, realize, and optimize the product roadmap, release planning, and feature delivery
• Co-define the strategy for the future of automation and integrations—specifically deep CRM interoperability and automation frameworks.
• Identify and validate opportunities related to automation workflows, data synchronization, integration frameworks, and extensibility patterns.
• Partner with engineering to make swift decisions based on data, move fast, and deliver value for customers
• Define success metrics across product adoption, integration reliability, automation throughput, CRM admin experience, and platform performance.
• Work with GTM, Product Marketing, Support, and Enablement to ensure new capabilities are launched with clarity, accuracy, and maximum adoption.
• Act as a subject-matter expert for automation and integrations use cases, speaking confidently with customers, prospects, and partners.
• Analyze the competitive landscape (CCaaS, iPaaS, CRM-native automation) to inform differentiation and long-term strategy.
• Engage with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes.

We are looking for:

• High energy and passion for the job.
• Strong organizational and analytical skills, excellent written and oral communication skills.
• AI-native mindset. You actively leverage AI tools to optimize your own workflows, stay ahead of emerging capabilities, and bring that same innovation-first thinking to the products you build.
• Professionalism, dedication, and ability to work in a collaborative team environment.
• Bachelor’s degree in computer science, engineering, or related work experience. Ability to deliver results in a global and remote work environment composed of internal and external stakeholders.

Required Experience

• 4+ years of Product Management experience building and scaling enterprise SaaS, cloud platforms, or integrations-focused products.
• Deep product knowledge of automation builders, workflow engines, or low-code platforms (e.g., Salesforce Flow, Power Automate, iPaaS tools).
• Hands-on understanding of CRM platforms— example, Administrator-level knowledge (objects, flows, app builder, security model, metadata, API limits, eventing).
• Background in systems integration, including REST APIs, event-driven architectures, authentication models (OAuth), data synchronization, CTI adapters, embedded frameworks and middleware concepts.
• Experience working in agile environments and partnering closely with engineering, design, and architecture teams.
• Demonstrated ability to drive cross-functional alignment and influence without authority.
• Experience with CCaaS solutions, customer support workflows, and telephony/contact center integrations is a plus.
• Excellent written and verbal communication, especially when explaining technical concepts to non-technical audiences.
• Strong analytical skills and comfort defining KPIs for platform products.
• Ability to work effectively in a global, remote-first environment.

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for the platform, mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We're looking for a Principal Product Engineer who pairs deep engineering craft with strong product instincts. You'll work across the stack - mobile, web, backend - wherever the highest-leverage problem happens to live that quarter. You don't wait for a perfectly scoped ticket; you partner with product, design, and data to figure out what's worth building, then ship it end-to-end.

We expect breadth. We also expect real depth in the mobile app ecosystem - our customer-facing experiences live there. But we're not hiring a mobile only specialist. We're hiring a generalist with mobile chops who can lead an iOS architecture review on Tuesday and untangle a backend latency regression on Wednesday. 

This role is open to candidates based within a commutable distance (generally up to 1.5 hours).

What you will do

• Identify, scope, and ship the changes that move business metrics - across mobile, web, services, and data layers
• Architect long-lasting systems that hold up under real production conditions: performance, reliability, scalability, offline behavior, consistency
• Lead technical design reviews across teams, weighing trade-offs not just in code but in product impact, time-to-ship, and operational cost
• Drive operational maturity wherever it's weakest - release management, observability, incident response, performance monitoring - including in the mobile apps
• Partner with PMs, designers, and engineering leaders to shape what we build, why, and in what order; you're a peer in those conversations, not a downstream implementer
• Set the technical bar for the org by example: write the prototype, prove the pattern, then teach it
• Communicate trade-offs clearly to engineers, product partners, and senior stakeholders

What we’re looking for

• 10+ years of software experience, with significant time still spent hands-on in code - track record of shipping product-impacting work end-to-end, not just owning a layer
• Real depth in the mobile app ecosystem (iOS and/or Android, with strong fluency in Swift and/or Kotlin and the surrounding ecosystem - offline sync, push, auth, persistence, networking, REST/GraphQL) - and credible breadth beyond it
• Demonstrated breadth: you've worked seriously in at least one of {web frontend, backend services, data/infra, platform tooling} alongside mobile, and can hold your own in code review there
• Strong product judgment: you've made calls about what not to build, and can defend them with evidence
• Comfort troubleshooting in production across stacks - crash analysis, latency tracing, release-health debugging
• Excellent cross-functional collaboration; you make the people around you better

Nice To Have

• Background in marketplaces, bookings, or other transactional consumer products
• Time spent close to data - experimentation, analytics instrumentation, or ML-adjacent work

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

Who we are

At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. 

Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do.

Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here.

Note: This position is fully remote with a strong preference for a candidate based in Portugal (Lisbon). 

About the role

As a Staff Software Engineer at Fluxon, you'll drive the end-to-end delivery of products to market while learning, contributing, and growing in partnership with our leadership team

You'll be responsible for:

• Guiding project delivery all the way to the user, leading projects, building and iterating in a dynamic environment
• Partnering directly with clients to understand their needs, and achieve business goals
• Defining product requirements, identifying appropriate system designs and planning development in partnership with our Product and Design teams
• Supporting development of a healthy and effective engineering culture

You'll work with a diversity of technologies, including:

• Languages
  • TypeScript/JavaScript, Java, .Net, Python, Golang, Rust, Ruby on Rails, Kotlin, Swift
• Frameworks
  • Next.js, React, Angular, Spring, Expo, FastAPI, Django, SwiftUI
• Cloud Service Providers
  • Google Cloud Platform, Amazon Web Services, Microsoft Azure
• Cloud Services
  
  • Compute Engine, AWS Amplify, Fargate, Cloud Run
  • Apache Kafka, SQS, GCP CMS
  • S3, GCS
• Technologies
  
  • AI/ML, LLMs, Crypto, SPA, Mobile apps, Architecture redesign 
  • Google Gemini, OpenAI ChatGPT, Vertex AI, Anthropic Claude, Huggingface
• Databases
  • Firestore(Firebase), PostgreSQL, MariaDB, BigQuery, Supabase
  • Redis, Memcache

Qualifications

• 7+ years of industry experience in software development
• Experience leading development through the full product lifecycle, including CI/CD, testing, release management, deployment, monitoring and incident response
• Fluent in the design and implementation of scalable system architectures, data structures and algorithms, and effective development practices

What we offer

• Remote-first, flexible work with a budget to set up a work space that works for you
• Localized healthcare coverage to support you and your family’s wellbeing
• Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
• "No internal meetings" Fridays, so you can focus on deep, uninterrupted work
• A professional growth budget for learning that matters to you –  whether it’s developing your technical skills or learning a new language
• A monthly wellness allowance to support your physical and mental health
• Annual company offsites, where we gather in person to build meaningful connections
• A competitive salary that reflects your expertise, impact and experience
• Profit-sharing, so you can benefit directly from the value we build together
• A paid sabbatical program, designed for rest, renewal and fresh perspective

Who we are

At Fluxon, we believe that how you build matters as much as what you build. We help businesses navigate their most important technology decisions with confidence, and take responsibility for seeing them through. Founded by ex-Googlers and startup veterans, we’re proud to partner with teams behind some of the most ambitious products, including Google, OpenAI, Anthropic, Walmart and Stripe. 

Our work spans strategy, design, and engineering — often in complex, AI-driven environments — where clarity, speed and quality are the standard. We use AI intentionally, applying it only where it adds real value and expands what’s possible. Care shapes everything we do.

Inside Fluxon, you’ll find a global, remote-first team of experienced builders, who are curious, kind and serious about their craft. We’re building a place where people can take ownership, solve problems that matter and do work they’re proud to stand behind. If you want to do your best work alongside people who care as much as you do, you’ll feel at home here.

Note: This position is fully remote with a strong preference for a candidate based in Portugal (Lisbon). 

About the role

As a Senior Software Engineer at Fluxon, you'll have the opportunity to bring products to market while learning, contributing, and growing with our team.

You'll be responsible for:

• Driving end-to-end implementations all the way to the user, collaborating with your team to build and iterate in a dynamic environment
• Engaging directly with clients to understand business goals, give demos, and debug production issues
• Informing product requirements, identifying appropriate technical designs in partnership with our Product and Design teams
• Proactively communicating progress and challenges in your work and seeking help when you need it
• Performing code reviews and cross-feature validations
• Providing mentorship in your areas of expertise

You'll work with a diversity of technologies, including:

• Languages
  • TypeScript/JavaScript, Java, .Net, Python, Golang, Rust, Ruby on Rails, Kotlin, Swift
• Frameworks
  • Next.js, React, Angular, Spring, Expo, FastAPI, Django, SwiftUI
• Cloud Service Providers
  • Google Cloud Platform, Amazon Web Services, Microsoft Azure
• Cloud Services
  
  • Compute Engine, AWS Amplify, Fargate, Cloud Run
  • Apache Kafka, SQS, GCP CMS
  • S3, GCS
• Technologies
  
  • AI/ML, LLMs, Crypto, SPA, Mobile apps, Architecture redesign 
  • Google Gemini, OpenAI ChatGPT, Vertex AI, Anthropic Claude, Huggingface
• Databases
  • Firestore(Firebase), PostgreSQL, MariaDB, BigQuery, Supabase
  • Redis, Memcache

Qualifications

• 5+ years of industry experience in software development
• Experienced with the full product lifecycle, including CI/CD, testing, release management, deployment, monitoring and incident response
• Fluent in software design patterns, scalable system architectures, tooling, fundamentals of data structures and algorithms

What we offer

• Remote-first, flexible work with a budget to set up a work space that works for you
• Localized healthcare coverage to support you and your family’s wellbeing
• Flexible paid time off with a minimum of 3 weeks per year (plus holidays)
• "No internal meetings" Fridays, so you can focus on deep, uninterrupted work
• A professional growth budget for learning that matters to you –  whether it’s developing your technical skills or learning a new language
• A monthly wellness allowance to support your physical and mental health
• Annual company offsites, where we gather in person to build meaningful connections
• A competitive salary that reflects your expertise, impact and experience
• Profit-sharing, so you can benefit directly from the value we build together
• A paid sabbatical program, designed for rest, renewal and fresh perspective