Data at GoCardless 

You’ll sit in our Data & Business Systems group and will work with technical and non-technical people across the whole company. You’ll collaborate closely with our team of talented Analysts, Data Scientists, ML/AI Engineers and System Admins, designing and delivering first-class analytics to the business.

We’re a large team with an extensive remit and expect every member to work with initiative and be driven, holding each other accountable and to a high standard. Joining our team, you’ll work in a team that strives to be the best they can be. You’ll work on complex projects across GC’s data & business systems stack. 

You will enjoy being an analyst at GoCardless if:

• You’re looking to champion a great data culture within GC and in the wider data community. 
• You enjoy collaborating and learning from people from various backgrounds and experiences. 
• You want to feel proud of the work you’re doing and its impact on real customers.

Our technologies: We endeavour to build simple, reliable systems and we believe in using the best technologies for each task. Technologies we use across GoCardless include: Looker, Python, Looker, Google Cloud Platform, dbt, Airflow, Vertrex and Jupyter amongst others.

You’re not expected to have expertise in all these technologies. Members of our team have picked up the tools once they’ve started working with the team. 

The Role

At GoCardless we use marketing throughout the customer lifecycle to acquire new customers and drive revenue growth through our existing merchant base. As part of this role, you will be working closely across all marketing teams - paid, organic, lifecycle - to understand how their marketing efforts are helping to grow our merchant base and accelerate revenue. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

What excites you 

• Collaborate with Growth Marketing measuring how our Paid and Organic marketing strategies drive acquisition, engagement and revenue growth
• Partner with marketing stakeholders to define and monitor marketing KPIs and identify trends, risks and opportunities in customer and campaign data to inform strategy aligned with business objectives
• Assist marketing teams in A/B test design and execution and analysing results using statistical methods
• Ensure data quality, accuracy and consistency across all marketing sources
• Build data products that help to monitor the health of campaigns, continuously innovating on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker, Domo), Tracking (Google Analytics), Automation (Python), AI (Gemini)).

What excites us  

Essentials:

• You have a background working in (performance) marketing analytics or a marketer looking for a more data focused role. 
• You have knowledge of common marketing measurement metrics, tools & methodology.
• You are a self-starter, focused on results, with a demonstrated background in using analytics to drive the understanding, growth, and success of marketing campaigns
• You have experience with data visualisation tools and communicating findings from complex data sets in an accessible way
• You are proficient in basic SQL

Nice to have:

• A basic knowledge of Python/R is advantageous but not essential
• You have experience leveraging AI capabilities to enhance data analysis, automate tasks, and improve decision-making processes

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Salary range: the expected base salary range for this position is between €45,600 - €68,400.

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Technical Support Specialist who will help customers and partners understand and utilize the products and services being offered by Geotab.

The successful candidate must be located in Lisbon and be able to clearly read, write, and communicate in English and French. 

If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Technical Support Specialist, your key area of responsibility will be diagnosing technical issues and providing the necessary support to resolve problems for both hardware and software-related issues within Geotab products (e.g. GO devices), the MyGeotab software platform, and outside partner products. You will need to work closely with partners, customers, sales representatives, and internal teams through various communication mediums including phone, chat, and email. To be successful in this role you will be a team-player with a very strong technical aptitude and a solid knowledge of various programming languages and big data applications. In addition, the successful candidate will have strong analytical and interpersonal relationship building skills, with the ability to manage multiple tasks and projects simultaneously while adapting to growing technology and market demands.

How you'll make an impact:

• Support partners, customers, sales representatives and internal teams through various communication mediums (i.e., phone, chat and email).

• Provide technical expertise on database set up, user management, rules and reporting, device errors, network communications, portal configuration and navigation, product implementation and troubleshooting the Geotab hardware and software applications.

• Coordinate with internal departments on the return/exchange process for Geotab devices and accessories.

• Diagnose and resolve technical hardware and software issues involving connectivity, installation and software inquiries.

• Manage, develop and deliver product service training directly to resellers and customers.

• Provide successful resolution to all customer complaints.

• Report escalating and severe concerns/issues to management.

• Preserve the confidentiality and security of customer data and information.

• Support Geotab global strategic initiatives.

What you'll bring to this role:

Why job seekers choose Geotab:

The Product Marketing Analyst will support the Product Marketing function across iCapital’s investment products and technology platforms. This role is designed as an entry level product marketing role, offering hands-on exposure to messaging, sales enablement, product launches, and go‑to‑market execution in a regulated financial services environment.

The role will focus on maintaining and executing core product marketing deliverables. The analyst will work closely with senior product marketers and cross‑functional partners to ensure materials are accurate, compliant, and consistently positioned.

Responsibilities

• Support the development, maintenance, and updating of product marketing collateral, including fact cards, presentations, fund tiles, FAQs, and product updates, using established messaging and positioning frameworks.
• Ensure consistent and accurate use of approved language across client‑facing and sales enablement materials, in line with brand, regulatory, and compliance standards.
• Own version control and organization of approved marketing materials, ensuring teams have access to current, ready‑to‑use assets.
• Partner with Product, Investments, and Performance teams to gather inputs for routine updates and translate them into clear, execution‑ready materials.
• Support the compliance review and approval process by coordinating submissions, tracking feedback, and managing final approvals and archival.
• Assist with sales enablement execution, including preparation of pitch decks, product overviews, competitive comparisons, and internal training materials.
• Support product launches and ongoing product readiness by helping prepare launch communications, user guides, platform overviews, and internal enablement resources.
• Contribute to campaign and communication execution by coordinating assets, supporting email distributions, and tracking timelines and deliverables.
• Maintain competitive and market reference materials by collecting, organizing, and updating publicly available product and feature information.
• Track basic adoption, engagement, and campaign performance metrics using existing dashboards and templates, and prepare summary reports.
• Collaborate with international and cross‑functional partners to ensure alignment, accuracy, and timely delivery of materials.
• Assist with audience list preparation, segmentation updates, and distribution logistics.

Qualifications

• 1–3 years of experience in product marketing, financial services, investment management, technology marketing, or a related field.
• Native English speaker
• Strong written communication skills and attention to detail; ability to work within established guidelines and templates.
• Highly organized, with the ability to manage multiple priorities and recurring deliverables.
• Interest in financial products and technology platforms; willingness to learn investment and product concepts.
• Experience working in a compliance‑regulated environment is a plus.
• Comfort working with spreadsheets, trackers, shared documentation, and basic analytics tools.
• Familiarity with CRM tools, CMS platforms, email systems, analytics dashboards, or AI‑enabled productivity tools is a plus.

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office 3 days a week with the flexibility to work remotely 2 days.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance.

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role

We are seeking a Data Analyst focused on CRM data integration, mapping, and governance, with responsibility for helping scale the organization’s use of CRM by reducing reliance on spreadsheets and point solutions and enabling more consistent, system‑driven data workflows.

This role sits at the intersection of stakeholder data and CRM systems. The primary function is to take inbound data sets from across the business—spanning teams, tools, and platforms—and translate them into clear, governed CRM data models that support integrations, operations, and long‑term reporting.

Dashboards and analytics are an expected outcome of this work, but the core responsibilities are data mapping, system alignment, and integration readiness, ensuring CRM data is structured, reliable, and scalable.

Responsibilities

• Own the intake and evaluation of data inputs from business stakeholders (e.g., spreadsheets, structured files, legacy CRM exports, third‑party tools)
• Analyze and map external data structures to CRM objects, fields, and relationships
• Document data mappings, assumptions, transformations, and dependencies to support reuse and scale
• Partner with stakeholders to clarify data meaning, definitions, usage, and ownership
• Support CRM data integrations by defining data requirements, mappings, and validation rules
• Collaborate with internal engineering, business solutions teams, and external vendors on integration execution
• Identify data gaps, structural considerations, and risks early in the integration lifecycle
• Help establish repeatable, well‑documented patterns for onboarding new data sources into CRM
• Support post‑merger data activities, including data consolidation, normalization, and CRM migration efforts
• Assess existing systems and datasets for alignment with current and future CRM data models
• Define and maintain CRM data standards, including field definitions, naming conventions, and usage guidelines
• Monitor and address data quality considerations such as duplication, consistency, and completeness
• Ensure governance principles are embedded into data intake, integration, and ongoing CRM workflows
• Partner with technology, compliance, and legal teams as needed to support data standards and controls
• Build and maintain dashboards and scorecards once data is stable and governed
• Support the transition of reporting from manual, file‑based processes into CRM and BI tools

Qualifications

• 3–6+ years of experience in a Data Analyst, Business Analyst, or Data Operations role
• Hands‑on experience working with CRM data, with Salesforce strongly preferred
• Demonstrated experience with data mapping, data modeling, and system integrations
• Comfortable working with large, multi‑source datasets across varying formats
• Strong Excel skills required, including working with complex datasets
• Ability to clearly communicate across technical and non‑technical stakeholders
• Detail‑oriented with a proactive, ownership‑driven mindset
• Able to document processes, assumptions, and standards to support shared knowledge and scalability
• Comfortable working independently while collaborating across cross‑functional teams

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office three days, with the flexibility to work remotely two days. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About the Role:
The NetSuite Developer and Integrations Engineer is responsible for the design, development, and ongoing support of NetSuite customizations and enterprise integrations. This role combines hands‑on NetSuite development, integration engineering, technical documentation, and cross‑functional collaboration to support complex financial and operational workflows. The position owns end‑to‑end delivery of NetSuite‑centric solutions, from requirements translation and technical design through testing, deployment, and production support. 

Key Responsibilities:

NetSuite Development & Configuration 

• Design, develop, and maintain NetSuite customizations, including SuiteScript (Map/Reduce, scheduled scripts), workflows, custom records, fields, saved searches, and forms. 

• Manage configuration changes across sandbox and production environments, including validation following refreshes. 

• Enhance ARM configuration to improve revenue recognition rules and allocation logic. 

• Optimize SuiteBilling to support subscriptions, usage-based fees, passthrough charges, and multi-element pricing. 

• Build and maintain SuiteScript/workflows to automate contract-to-cash events (activation, billing triggers, amendments, terminations). 

• Implement and refine dunning automation (delinquency tracking, communications, aging, escalation). 

• Improve invoice generation and behavior (templates, accuracy, consistency, downstream reporting). 

• Strengthen NSAW pipelines (field selection, refresh strategy, performance tuning at scale). 

• Partner with Finance/FP&A to validate NSPB data flows and ensure alignment between actuals, forecasts, and budgets. 

Integration Engineering 

• Serve as the technical owner for NetSuite integrations with other core business systems. 

• Design and support integrations using Celigo, REST/SOAP APIs, and filebased transfers. 

• Manage authentication, credentials, endpoint configurations, and environmentspecific connections. 

• Troubleshoot integration failures, data mismatches, timing issues, and error responses across systems. 

Technical Design & Documentation 

• Author and maintain Technical Design Documents (TDDs), integration specifications, field mappings, and data flow diagrams. 

• Define payload structures, transformation logic, error handling, reconciliation processes, and operational runbooks. 

• Produce troubleshooting guides and knowledge artifacts to support longterm maintainability and audit readiness. 

• Support integrations across ERP, BSM, CRM, CLM, payment platforms, and other internal or thirdparty systems. 

Business Analysis & Requirements Translation 

• Partner with Finance, Revenue Operations, Treasury, and Technology stakeholders to gather and clarify business requirements. 

• Translate business needs into technical solutions aligned with NetSuite capabilities and integration constraints. 

• Perform fieldlevel mapping and data normalization across integrated systems. 

• Identify edge cases, data dependencies, and system limitations early in the design phase. 

Testing, Cutover & Release Support 

• Design and execute SIT and UAT testing for NetSuite customizations and integrations. 

• Prepare test data, validate endtoend data flows, and document results. 

• Support cutover planning, mock cutovers, production deployments, and postrelease validation. 

• Provide hypercare and stabilization support following releases. 

Operational Support & Issue Resolution 

• Act as an escalation point for complex NetSuite and integrationrelated issues. 

• Perform rootcause analysis and implement durable fixes rather than oneoff workarounds. 

• Coordinate with internal teams and external partners to resolve defects and production incidents. 

CrossFunctional Collaboration & Delivery 

• Work closely with technology, leadership, finance, and external implementation partners. 

• Participate in recurring system standups, project working sessions, and prioritization discussions. 

• Provide technical guidance on sequencing, risk, and implementation tradeoffs. 

Enterprise Application Administration 

• Configure, maintain, and support multiple business systems, including BSM platforms, ERP environments, contract lifecycle management tools, CRM solutions, and related applications. 

• Manage user roles, permissions, approval chains, workflow routing, and system configuration changes. 

• Monitor platform health and proactively identify opportunities to improve stability, data consistency, and endtoend business processes. 

Impact & Value 

The NetSuite Developer and Integrations Engineer plays a critical role in ensuring the reliability, scalability, and accuracy of core financial systems. By owning NetSuite development and integrations endtoend, this role enables efficient financial operations, reduces manual effort, and supports the organization’s ability to scale complex business processes with confidence. 

Required Qualifications:

• 5+ years of handson NetSuite development and administration experience in a production enterprise environment. 

• Advanced SuiteScript expertise (2.x), including Map/Reduce, Scheduled, and User Event scripts. 

• Strong experience configuring and supporting NetSuite financial modules, including Advanced Revenue Management (ARM) and SuiteBilling. 

• Proven experience designing, building, and supporting NetSuite integrations using Celigo, REST/SOAP APIs, and filebased data exchanges. 
• Demonstrated ability to own endtoend delivery: requirements translation, technical design, development, testing (SIT/UAT), deployment, and production support. 

Employees in this role will work fully remote. Every department has different needs, and some positions will be designated in-office jobs, based on their function.

Benefits

iCapital offers a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees; healthcare with 100% employer-paid health and dental insurance; and generous paid time off (PTO).

For additional information on iCapital Network, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc

About us

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-AMCVAY

#LI-AMCVAY

#LI-Hybrid

#LI-Remote

About the Role

The Veeam Quality Assurance team invites you to work on Veeam products with Veeam QA professionals in the Lisbon R&D office.

What You'll Do

• Testing of one or several Veeam products
• Participating in products’ creation and development at all stages of their life cycle
• Analysing software requirements
• Participating in planning and creating the product test strategy
• Communicating with other participants of the product development process
• Training and development of new team members
• Evaluating test results, maintaining defects database
• Participating in customer technical support processes

What You'll Bring 

• Technical education or passion for technology
• 3+ years of software testing experience
• Deep understanding of software development principles and the QA role in this process
• Experience developing test strategies and plans, analysing test progress, and optimising the software testing processes
• Advanced knowledge of Windows, Linux or Unix operating systems
• Experience in network technologies and systems (DNS, DHCP, basic network settings, etc.)
• Open and flexible mind, common sense, clear logic, analytical skills
• Desire and ability to work in a team
• English proficiency for daily communication within international teams

Bonus Skills

• Experience working with databases like Microsoft SQL Server or Oracle Database
• Experience working with virtualization platforms like VMware vSphere and Microsoft Hyper-V
• Experience in test automation
• Experience managing and developing a QA team

What You'll Get

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal allowance of €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently present outside of Portugal, Veeam reserves the right to refuse to consider the application for a job. Remote work is only possible in case the employee is located in Portugal.

#LI-KJ1

#Hybrid

We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Customer Experience Automation solution.

This role is for a Principal product manager who deeply understands automation platforms, CRM ecosystems and integration patterns. You will define product strategy and work cross-functionally with Engineering, UX, Architecture, and GTM leadership to deliver scalable, enterprise-grade capabilities that accelerate customer outcomes.

Our environment moves fast and requires a Principal PM who thrives in ambiguity, drives clarity, and consistently executes on business results.

You will be successful if you are:

• Adaptable: you operate with a sense of urgency, creativity, and curiosity for how we can improve our products and serve our customers. You are optimistic and inspire the team to execute.
• Results-oriented: You simplify complex problems, you are biased for action and deliver on your commitments. You can make tough decisions and keep focused with ruthless prioritization.
• Data-fluent:  you use data to solve problems, identify opportunities, and are capable of defining and using new metrics to learn and make decisions. Simultaneously, you can make the right decisions with incomplete data and are continually optimizing for learning.
• AI-driven: you embrace AI as a core part of how you work, constantly seeking ways to optimize your processes, decisions, and outputs through intelligent tools. You bring this same mindset to the products you build and the teams you inspire.
• A bar raiser: You continuously improve processes, raise quality standards, and challenge legacy thinking to achieve best-in-class CX automation and integration performance. You don't settle and accept, "because that is the way we've always done it." 
• Forward thinker: You possess a blend of macro-level vision and micro-level precision. You are expected to be the co-owner of a part of our multi-year product strategy, utilizing sharp analytical skills to weigh complex trade-offs and opportunity costs. Being a forward thinker here means more than having ideas; it means building the rigorous logic and frameworks necessary to bring those ideas to life, ensuring every feature shipped today is a deliberate building block for our future ecosystem. 
• A domain expert: You understand CCaaS, automation ecosystems, AI-powered workflows, and integration frameworks (e.g., REST, real-time eventing, middleware) well enough to influence decisions and shape long-term strategy. You bring market knowledge to drive execution, create a compelling vision, and educate the relevant stakeholders on the richness of the domain of CCaaS, CX, SaaS and Integrations.

In this role, you will:

• Define, realize, and optimize the product roadmap, release planning, and feature delivery
• Co-define the strategy for the future of automation and integrations—specifically deep CRM interoperability and automation frameworks.
• Identify and validate opportunities related to automation workflows, data synchronization, integration frameworks, and extensibility patterns.
• Partner with engineering to make swift decisions based on data, move fast, and deliver value for customers
• Define success metrics across product adoption, integration reliability, automation throughput, CRM admin experience, and platform performance.
• Work with GTM, Product Marketing, Support, and Enablement to ensure new capabilities are launched with clarity, accuracy, and maximum adoption.
• Act as a subject-matter expert for automation and integrations use cases, speaking confidently with customers, prospects, and partners.
• Analyze the competitive landscape (CCaaS, iPaaS, CRM-native automation) to inform differentiation and long-term strategy.
• Engage with customers during pre-sales and post-sales implementations to ensure the product will help them reach their desired business outcomes.

We are looking for:

• High energy and passion for the job.
• Strong organizational and analytical skills, excellent written and oral communication skills.
• AI-native mindset. You actively leverage AI tools to optimize your own workflows, stay ahead of emerging capabilities, and bring that same innovation-first thinking to the products you build.
• Professionalism, dedication, and ability to work in a collaborative team environment.
• Bachelor’s degree in computer science, engineering, or related work experience. Ability to deliver results in a global and remote work environment composed of internal and external stakeholders.

Required Experience

• 4+ years of Product Management experience building and scaling enterprise SaaS, cloud platforms, or integrations-focused products.
• Deep product knowledge of automation builders, workflow engines, or low-code platforms (e.g., Salesforce Flow, Power Automate, iPaaS tools).
• Hands-on understanding of CRM platforms— example, Administrator-level knowledge (objects, flows, app builder, security model, metadata, API limits, eventing).
• Background in systems integration, including REST APIs, event-driven architectures, authentication models (OAuth), data synchronization, CTI adapters, embedded frameworks and middleware concepts.
• Experience working in agile environments and partnering closely with engineering, design, and architecture teams.
• Demonstrated ability to drive cross-functional alignment and influence without authority.
• Experience with CCaaS solutions, customer support workflows, and telephony/contact center integrations is a plus.
• Excellent written and verbal communication, especially when explaining technical concepts to non-technical audiences.
• Strong analytical skills and comfort defining KPIs for platform products.
• Ability to work effectively in a global, remote-first environment.

The mission of OrgStore is to provide an easy-to-use, fully-managed platform to store and search data. With Postgres as our cornerstone technology, we focus on transactional (OLTP) data use-cases while providing a custom data plane and a flexible administrative layer. Our users are the thousands of engineers representing hundreds of teams producing products at Datadog. As a platform infrastructure team, our goal is to accelerate product teams by helping them rapidly stand up new features and make step change improvements to their application's performance. Data storage is ubiquitous and the service we are providing is critical for Datadog as the business scales and expands its product offerings.

As the Engineering Manager for the OrgStore Blueprint Team, you will lead a high-performing team of software engineers, guiding them in building and maintaining these mission-critical systems. Collaboration is key in this role, needing to work closely with other engineering, product, and support teams across Datadog. Your strategic vision will not only guide your team's day-to-day operations but also influence the long-term roadmap of support within Datadog.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Guide and mentor a diverse team of 4-8 software engineers, fostering their career growth while ensuring high team performance.
• Drive the technical roadmap in collaboration with your team, product managers, and support teams ensuring it aligns with company objectives and directly contributes to improving customer satisfaction.
• Engage strategically with complex technical problems and work with your team to produce well-defined and actionable plans.
• Be a core contributor and reviewer of code, lead design decisions, and participate in our  well-scoped on-call rotation.
• Understand the broader business context to align technical decisions with business goals, supporting long-term objectives and driving innovation.
• Contribute to engineering-wide initiatives as a member of Datadog’s engineering management team.
  
  

Who You Are:

• A seasoned software engineer with experience building developer tools, running databases, and maintaining infrastructure with a focus on reliability and fault tolerance
• A proven leader with the ability to manage team dynamics, set goals, provide feedback, and foster a positive and productive work environment
• A capable project manager who can plan, organize, and oversee multiple software engineering projects
• An excellent communicator who is comfortable interacting with team members, stakeholders, and upper management alike
• Demonstrated ability to use AI coding tools in day-to-day workflows and validate, critique, and refine AI-generated output
• Bonus points: you’re motivated to push the boundaries of how AI can improve software engineering best practices and contribute to building AI-enabled products

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth:

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the role:

Our Customer Support Team is here to deliver first-class support in a simple, effective, and timely manner to our growing Dashlane community. Your day-to-day will be focused on handling technical queries from our customers through a wide range of channels including email, chat, phone, and social media. Those queries could range from account questions, billing-related inquiries, and support ranging from basic how-to questions about the app to more complex questions that may require escalations.

We are looking for people who are passionate about helping others and are interested in technology and the latest technology trends.
This is the perfect role for someone who already has a strong background or relevant experience in technical customer support and who has ideally worked in customer-facing roles.

If that's who you are, and if you are eager to join a fast-growing company, this might be your next challenge.

What else do you need to know?

• Full-time 8h/day between Monday to Sunday, including weekends and bank holidays with rotative days off (40hrs a week)
• Rotative shifts position (Lisbon time) 
  • Morning shift comprised between 9am and 6pm
  • First afternoon shift comprised between 1pm and 10pm
  • Second afternoon shift comprised between 3pm and 12am 
  • Night shift comprised between 12am and 9am 

Location-Specific Information:

You will be based in Lisbon, with English as your working language. We offer a hybrid work arrangement, with Monday, Tuesday, and Thursday as in-office company days, where we collaborate together and enjoy a company-sponsored meal on one of those days.

At Dashlane you will:

• Respond to B2C and B2B customers' questions rapidly and clearly - this entails questions related to the Dashlane app and will also be providing technical support towards account/login/billing-related issues
• Take ownership of solving a wide range of customer queries that come through email, chat, and social media with effective probing, and troubleshooting so you can isolate, investigate and resolve the issue
• Comply with and suggest improvements for ticket categorization and issue identification guidelines but also with the Dashlane and quality expected from our standards of service
• Reach for productivity and quality KPIs aligned with the team goals by resolving all questions and concerns
• Play a big role in sharing relevant feedback with the product team and hence in shaping the Dashlane product
• Help update/create content for our internal knowledge base and our help centre, making your job and that of your peers easier in the future
• Test and reproduce issues to troubleshoot and help the Dashlane product team identify and fix bugs
• Be the voice of our customers: raise their concerns or new feature requests/feedback to our product and engineering team
• Work closely with the Level 2 and Level 3 support teams to improve overall product knowledge, and to escalate more complex issues that require Senior expertise

To accomplish the above, you will work cross-functionally with different teams such as Engineering, Development, Product, and QA.

Requirements:

• You have 1 year of experience in technical customer support and; potentially with B2B customers
• You have 1+ years of experience providing online customer support in English, preferably in a SaaS environment or a tech company
• Excellent spoken and written English

We’re also looking for:

• The ability to communicate technical topics to customers and coworkers simply and clearly in English via email, chat, and/or phone.
• Quality-driven people with a passion for creating extraordinary customer experiences while being able to help their team achieve efficiency and productivity objectives.
• The ability to use support platforms such as Zendesk (ideally, as a plus you are familiar with Slack as an internal communication tool and Atlassian as a Knowledge Base interface).
• Experience in managing support tickets throughout the entire support lifecycle from initial customer inquiry to triage and reproduction, writing bug reports for handoff to the product/development team, and resolution.
• Prior experience working with tech teams like developers/engineers and QA.
• Prior experience troubleshooting technical issues that can arise on web apps, mobile apps, local software, and web extensions.

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We’re looking for a Performance Marketing Specialist to support and scale our global paid media programs. This role is a critical part of our Demand Generation engine, focused on executing high-impact campaigns that drive engagement across our target accounts.

This is a hands-on, execution-focused role. You’ll be in-platform daily, building, launching, and optimizing campaigns, while partnering closely with Campaigns, Regional Field, Design  and Content to bring our global GTM strategy to life.

This role is designed to strengthen our performance marketing foundation while allowing us to invest in other key growth areas across the business.

What You'll Be Doing

• Own execution of paid media campaigns across key channels including LinkedIn, Google, Meta, YouTube, and emerging channels like Reddit.
  
  
• Build, launch, and optimize campaigns aligned to global GTM priorities including ABX, events, product launches, and content
  
  
• Partner cross-functionally with Campaigns, Field Marketing, and Content to ensure strong messaging and full funnel alignment
  
  
• Continuously test and iterate across audiences, creative, formats, and channels to improve performance and efficiency
  
  
• Support expansion into new regions and channels including EMEA, APAC, and Baidu
  
  
• Manage budgets and pacing with a focus on ROI and pipeline impact
  
  
• Track, analyze, and report on performance, translating data into clear insights and optimizations
  
  
• Work closely with Marketing Ops to ensure proper tracking, attribution, and campaign visibility

Qualifications

• 2 to 4 years of experience in performance marketing or paid media, ideally in B2B SaaS or tech
  
  
• Hands-on experience managing campaigns in LinkedIn and Google, with bonus for YouTube, Reddit, and Meta
  
  
• Strong analytical mindset and comfort working with data to drive decisions and optimizations
  
  
• Ability to collaborate across the entire marketing organization and partner closely with Sales and BD, while taking into account the nuances of regional challenges and market differences
  
  
• Ability to manage multiple campaigns and priorities in a fast-paced, global environment
  
  
• Strong attention to detail and executional excellence
  
  
• Self-starter who takes ownership and can operate independently

Why This Role

• High-visibility role supporting global GTM initiatives and strategic accounts
  
  
• Opportunity to build and scale programs across regions and channels
  
  
• Clear path for growth as the Demand Gen team continues to evolve
  
  
• Direct impact on pipeline, performance, and how we engage our highest-value accounts

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Healthcare benefits
• Fully-stocked kitchens
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

In the News

C-Tech: We need to find the balance between leveraging innovative AI solutions and using them cautiously

Built In: How We Built This: A Riskified Technologist Unpacks The Company’s Beacon Technology

Globes: Riskified is among Israel’s fastest growing companies  

Yahoo: Riskified Earns "Top Rated" Award Across Four TrustRadius Solution Categories

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

About Dashlane

Dashlane's mission is to make security simple for millions of organizations and their people. We empower businesses of every size to protect company and employee data while helping everyone easily log in to the accounts they need—anytime, anywhere. 

Our global team with offices in Paris, New York, and Lisbon is united by a strong sense of community and passion for improving the digital experience. Over 15 million users and 20,000 businesses in 180 countries use Dashlane for a faster, simpler, and more secure internet.

About the role:

Dashlane is looking for our first CSM based in our Lisbon office to help us continue to support our growing EU customer base. You will lead a "dual-motion" portfolio: providing high-impact, reactive management for our Scale Segment while directly managing a portfolio of dedicated accounts. You will own the relationship and success of these accounts with a core focus on Onboarding/Deployment, Retention, and Expansion. 

We’re looking for a self-motivated, hungry to learn individual who thrives in a fast-changing environment. This isn't a traditional "maintenance" role. You are here to drive velocity. You will be a critical member of a growing team, collaborating across Sales, Product, and Engineering to ensure our customers thrive and expand with us. 

At Dashlane you will:

• Architect Success at Scale: Manage a high-volume "Pool" of accounts using a "one-to-many" approach, utilizing automated health checks and AI-driven insights to intervene proactively.
• Drive EU-based Accounts: Fully own a diverse list of high-value EU customers, acting as their trusted advisor and subject matter expert.
• Lead Onboarding & Renewals: Direct the entire customer journey from the initial deployment, lifecycle, complex pricing negotiations and annual renewals.
• Leverage AI for Efficiency: Utilize modern AI tools to streamline communication, analyze customer sentiment, and optimize your bandwidth for high-value strategic work.
• Collaborate Globally: Work independently but stay deeply connected to our global teams in NYC and Paris, sharing feedback with internal development teams to shape the future of our product.
• Meet and exceed quarterly quotas to ensure Dashlane successfully retains and grows our existing account base revenue.
• Become an expert in Dashlane’s product, offerings and overall value to drive success with your customer base
• Proactively find opportunities for growth, both within your book of business and within our team’s processes and procedures

Requirements:

• 2+ years of Customer Success or Account Management experience, ideally within a fast-paced B2B SaaS or Tech environment.
• Business level fluency in English required
• Proven experience managing renewals and leading pricing/contract negotiations.
• You are comfortable using AI tools (i.e. Gemini, ChatGPT) 
• Exceptional organizational and prioritization skills, as well as a high degree of Operational Rigor
• As our first Lisbon hire, you must be resourceful and comfortable operating with minimal in-person supervision.

What we're also looking for:

• Business level fluency in French is a major competitive advantage
• A proven track record of consistently exceeding expansion or NRR quotas.
• Domain knowledge in Identity and Access Management (IAM) or cybersecurity.
• Experience with deployment strategies for technical IT audiences.
• High degree of perseverance and passion for our product and mission. 
• Tech-savvy, personable with natural problem-solving abilities and demonstrated discretion and ability to work with confidential information. 
• Ability to think critically, troubleshoot and solve complex problems in a fast-paced, data-driven, metrics-oriented environment

Location-Specific Information:

You will be based in Lisbon, with English as your working language. At Dashlane, we embrace a hybrid culture that combines the best of both worlds: the creativity and energy of in-person collaboration with the flexibility of remote work. Our model is designed to strengthen team connections while supporting individual productivity and work-life balance. To maximize collaboration, we come together in the office on Mondays, Tuesdays, and Thursdays, while Wednesdays and Fridays offer more flexibility for focused work.

What Dashlane offers you:

• Flex Benefits - allocate a monthly amount to a pool of benefits
• Health insurance covered by Dashlane
• 5 extra vacation days each year, plus your birthday off
• Company wide well-being days (one per quarter)
• Equal Parental leave - up to 20 weeks fully paid leave, within the first year of birth or adoption
• Donation matching program -  Dashlane will match your donations to organizations driving positive impact in historically marginalized communities
• Access mental health services through Spring Health, available for you and your family members
• Team building & social events - weekly lunch in the office and monthly happy hour
• and much more

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves.

If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

• Type: Individual Contributor responsible for Iberia
• Languages: English & Portuguese (fluent in both) 
• Location: Lisbon 
• Contract Type: Permanent
• Your Manager: https://www.linkedin.com/in/asier-polo-paredes/?locale=en 

How You’ll Shape Our Story:

In this role, you’ll take ownership of a portfolio of partners, focusing on the long-term success of each relationship. You’ll be supported by a central team dedicated to optimising processes and enhancing every stage of the partner journey, allowing you to maximise your impact. You’ll work closely with the Partnership Development, Growth, Operations, and Product teams to ensure our partners’ needs are heard and met. As the main point of contact, you’ll gather feedback and insights that will influence our business roadmap and contribute to Powerdot’s overall strategy. Your day-to-day will include:

• Managing and nurturing a portfolio of partners to ensure ongoing success and mutual growth.
• Developing strong communication channels with each partner, fostering trust and collaboration.
• Holding regular partner meetings to review performance, identify new opportunities, and deepen engagement.
• Negotiating with third parties for the continuous expansion of our network.
• Analyzing partner performance data to uncover insights and support strategic decision-making.
• Collaborating with cross-functional teams to streamline processes, improve partner experience, and unlock new business opportunities.
• Coordinating with other Partnership Success team members to align goals and ensure timely delivery on commitments

This Is About You, Not Us 🫵🏼:

• A proactive, entrepreneurial spirit with a knack for problem-solving and decision making.
• 2-3 years of experience in business development, account management, or client facing roles where you’ve built relationships and delivered results.
• Strong commercial acumen with a keen eye for identifying and capitalizing on growth opportunities.
• A data-driven mindset, comfortable analyzing performance metrics to guide your actions.
• Excellent organisational skills and the ability to manage multiple priorities effectively, ideally with experience using CRM tools.
• Outstanding communication skills in both English and Portuguese, able to engage, persuade, and influence at all levels.
• You have critical thinking and assess situations and data efficiently, creatively and accurately.
• An owner mindset: At Powerdot all our team members are owners. Always looking for ways to contribute and improve the overall business

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 

Let's start with the role

As a Product Owner and part of an Agile development team at Kaizen Gaming, you will drive the vision and development of products by using agile best practices in order to maximize the business value of the team's deliverables.

• Drive one Scrum team as the Product Owner;
• Provide vision and direction to the Agile development team throughout the project;
• Create requirements in the forms of epics and stories;
• Manage the backlog and iteration planning process;
• Lead the planning product release plans and set the expectations for the delivery of new functionalities;
• Mitigate impediments impacting the release/sprint goals;
• Support the team and organization by using agile / scrum best practices and promote agile values;
• Partner with product management and business stakeholders to create and maintain a product backlog according to business value or ROI;
• Explore the market to identify opportunities and represent the voice of the customer to the team.

What you'll bring

Our ideal future co-worker has a strong sense of ownership, takes pride in developing our products and cannot find rest until every customer has a great user experience. We expect you to have:

• At least 4 years of working experience as a Product Owner in a technological environment;
• Solid agile experience;
• Proven ability to define a set of requirements that pinpoint business challenges and identify technical and business changes required to address them;
• Ability to communicate clearly and concisely across technology and business teams;
• Familiarity with online sports betting and casino products is an asset;
• Good understanding of technology, programming languages and software architecture is considered a plus.

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

#LI-Hybrid

About the Job

On our path to becoming the most visited online curated marketplace for special objects, our Engineering team is on a mission to deliver the best experience across our platforms by building best-in-class products for search & discovery, bidding, curation, logistics, payments, and support. 

We're a scale-up with customer-facing challenges dealing with high-scale (75k auctions per week) and high traffic (more than 10 million visitors per month). As a Software Engineer, you’ll support one of our 3 verticals - Demand, Supply, or Fulfilment - improving and delivering product innovations for our platform. 

Working in small, fully autonomous, and highly collaborative Agile teams, you will build scalable, maintainable, and resilient microservices and features. That's why we are looking for bold, curious and open developers! Are you ready to join?

What you will do 

• Build: Design, develop, test, deploy, maintain and improve. You’ll be part of a team that is end-to-end responsible for their own microservices.
• Collaborate: Work closely with product designers, product owners, front, back, and mobile engineers to share new ideas and make our processes even more efficient.
• Growth: Support our great engineering culture, by documenting and advocating for best development practices - constantly improving the quality of our products by fixing bugs and refactoring the code base where necessary.
• Learn: Boost your career by testing new technologies and participating in our Technical Week, a week dedicated to promoting creativity (after 2 product sprints), innovation, and knowledge sharing across domains.

What you’ll bring

As Software Engineer, you already understand the full life cycle of web development and see opportunities in front of you. You're curious, solution-oriented and have a strong customer focus. Our stack is mainly focused around Ruby, however, if you’re passionate about learning new things then prior experience with Ruby is not essential. Next to this:

• At least, 4+ years of experience with customer-facing products in related industries, e.g. e-commerce, fintechs, SaaS
• At least 4+ years with software development, in specific OOP (object-oriented programming)
• Experience designing, implementing, and deploying backend services, with a focus on high availability, low latency, and consistency.
• Good understanding of APIs design
• Familiarity with SQL and relational databases
• Excellent communication in English
• Comfortable raising concerns, sharing new ideas, documenting, and finding opportunities for solution alternatives.

As a passionate engineer, you bring these values to Catawiki:

• You strive to be a great team player and don’t shy away from new challenges.
• You are someone who takes initiative and is ready to jump in and help if needed.
• You possess a "growth mindset" in which you take the initiative to further your personal skill set as a software developer, whether by learning new skills and/or technologies or by seeking new opportunities.

Where you’ll be

This role is based in Lisbon, Portugal. We offer an excellent relocation package for people living outside of Portugal.

When in Portugal, here is what we can offer you

• You'll be part of an enthusiastic, highly motivated team of 850+ Catawikians.
• International and fast-growing organization with over 50 nationalities.
• 22 days of Holiday days + National Holidays
• Health Insurance
• Meal Card per working day on top of salary
• Working-from-home Allowance
• Hybrid way of working between home and office
• Flexible working hours policy
• Holistic Wellbeing Programme including: clinical services, single-session therapy, wellness support and more.
• Tailored Learning & Development program

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for the platform, mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We're looking for a Principal Product Engineer who pairs deep engineering craft with strong product instincts. You'll work across the stack - mobile, web, backend - wherever the highest-leverage problem happens to live that quarter. You don't wait for a perfectly scoped ticket; you partner with product, design, and data to figure out what's worth building, then ship it end-to-end.

We expect breadth. We also expect real depth in the mobile app ecosystem - our customer-facing experiences live there. But we're not hiring a mobile only specialist. We're hiring a generalist with mobile chops who can lead an iOS architecture review on Tuesday and untangle a backend latency regression on Wednesday. 

This role is open to candidates based within a commutable distance (generally up to 1.5 hours).

What you will do

• Identify, scope, and ship the changes that move business metrics - across mobile, web, services, and data layers
• Architect long-lasting systems that hold up under real production conditions: performance, reliability, scalability, offline behavior, consistency
• Lead technical design reviews across teams, weighing trade-offs not just in code but in product impact, time-to-ship, and operational cost
• Drive operational maturity wherever it's weakest - release management, observability, incident response, performance monitoring - including in the mobile apps
• Partner with PMs, designers, and engineering leaders to shape what we build, why, and in what order; you're a peer in those conversations, not a downstream implementer
• Set the technical bar for the org by example: write the prototype, prove the pattern, then teach it
• Communicate trade-offs clearly to engineers, product partners, and senior stakeholders

What we’re looking for

• 10+ years of software experience, with significant time still spent hands-on in code - track record of shipping product-impacting work end-to-end, not just owning a layer
• Real depth in the mobile app ecosystem (iOS and/or Android, with strong fluency in Swift and/or Kotlin and the surrounding ecosystem - offline sync, push, auth, persistence, networking, REST/GraphQL) - and credible breadth beyond it
• Demonstrated breadth: you've worked seriously in at least one of {web frontend, backend services, data/infra, platform tooling} alongside mobile, and can hold your own in code review there
• Strong product judgment: you've made calls about what not to build, and can defend them with evidence
• Comfort troubleshooting in production across stacks - crash analysis, latency tracing, release-health debugging
• Excellent cross-functional collaboration; you make the people around you better

Nice To Have

• Background in marketplaces, bookings, or other transactional consumer products
• Time spent close to data - experimentation, analytics instrumentation, or ML-adjacent work

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

About Us

Riskified empowers businesses to unleash ecommerce growth by taking risk off the table. Many of the world’s biggest brands and publicly traded companies selling online rely on Riskified for guaranteed protection against chargebacks, to fight fraud and policy abuse at scale, and to improve customer retention. Developed and managed by the largest team of ecommerce risk analysts, data scientists and researchers, Riskified’s AI-powered fraud and risk intelligence platform analyzes the individual behind each interaction to provide real-time decisions and robust identity-based insights. Riskified is proud to work with incredible companies in virtually all industries including Acer, Gucci, Lorna Jane, GoPro, and many more.

We thrive in a collaborative work setting, alongside great people, to build and enhance products that matter. Abundant opportunities to create and contribute provide us with a sense of purpose that extends beyond ourselves, leaving a lasting impact. These sentiments capture why we choose Riskified every day. 

About the Role

We’re looking for a talented multi disciplinary Senior Data Platform Engineer with passion for infrastructure, who will be responsible for the performance, scale, and stability of our core data platform products. We are a data-driven organization, ingesting data at high rates, with demands increasing each day.

As a Senior Data Platform Engineer, you will be part of the Data Platform group and will be responsible for a large scale production data platform that serves as the core infrastructure of our products. You'll develop self-service tools that support the accessibility of our platform for the use of our users from R&D and Analytics departments. We will look to you to be a center of knowledge, consult, and share your expertise with others.

What You'll Be Doing

• Lead the development of AI-ready data platform foundations, including data quality, contracts, observability, and self-service tooling that power machine learning and AI-driven products.
• Administrate, provision and monitor our different platform products.
• Develop, maintain and enhance the Applicational infrastructure that is working tightly with our Data Platform infrastructure tools.
• Guide development teams and mentor other team members.
• Use your creativity to resolve complex and high scale data related issues
• Research new technologies, starting from POC level to production grade systems.

Qualifications

• 6+ years prior experience as a Data Platform Engineer / Big Data Infrastructure engineer or equivalent.
• Deep understanding of distributed systems, in terms of ingestion, storage and access.
• Hands-on experience with Data Streaming technologies: Apache Kafka / Apache Pulsar / Spark Streaming / Kstream / Apache Flink 
• B.Sc. in Computer Science (or equivalent)
• Experience working on high scale, production-grade projects

Advantage

• Experience with tools like Apache Spark and Databricks.
• Experience with the Cloud Native stack( Kubernetes / Prometheus/Istio etc.)
• Experience with a cloud provider (AWS, Google etc.)
• Experience with Infrastructure tools (Helm, Ansible, Terraform etc.) 
• Experience with Scala

Life at Riskified

We are a fast-growing and dynamic tech company with 750+ team members globally. We value collaboration and innovative thinking.

We’re looking for bright, driven, and passionate people to grow with us.

Some of our Lisbon Benefits & Perks:

• Hybrid mode of work
• Flexible schedule
• Recharge weekends
• Healthcare & dental benefits
• Fully-stocked kitchens
• Commuter benefits
• Benefits package per month—per your choice, e.g., work-from-home equipment, gym membership, wellbeing activities, and more.
• Wellness program
• Celebrations and activities
• Team events
• Happy hours
• Awesome Riskified gifts and swags
• Volunteer programs
• Personal development
• Global onboarding
• Role-based technical skills training
• Full access to Udemy

In the News

C-Tech: We need to find the balance between leveraging innovative AI solutions and using them cautiously

Built In: How We Built This: A Riskified Technologist Unpacks The Company’s Beacon Technology

Globes: Riskified is among Israel’s fastest growing companies  

Yahoo: Riskified Earns "Top Rated" Award Across Four TrustRadius Solution Categories

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs.

Responsibilities:

• Build and foster executive-level trusted advisor relationships with the customer’s IT, Engineering and Support organizations.
• Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities.
• Guide a customer on process, people and change management best practices to drive customers adoption of real time operations.
• Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan.
• Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline.
• Deliver business value and innovation to a customer’s business by understanding the customers’ opportunity to reduce cost and drive growth.
• When appropriate, recommend additional expert services needed to drive success.
• Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates.
• Represent the voice of the customer to inform our sales process or product roadmap.
• Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer.
• Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions.
• Predict and forecast risk, renewal and expansion within the customer portfolio.

Basic Qualifications:

• Experienced professional with 5-10 years relevant industry expertise.
• Experience building business value ROI models.
• Working knowledge in a SaaS business model.
• Strong knowledge of PagerDuty product and platform features and capabilities is highly desired.
• Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring 
• Ability to travel to client sites as necessary

Preferred Qualifications:

• Strong consulting skills and proven results working as a trusted advisor to drive business value for customers.
• Thrive in a collaborative fast pace environment and as a part of a results oriented team.
• Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections.
• Worked in a DevOps environment or with a company going through a transition to DevOps.

PagerDuty is seeking a Program Manager for Professional Services to join our talented, customer-focused team! As Program Manager for Professional Services, you will report to the Professional Services leadership team and partner closely with Customer Success and Sales teams to support the smooth and scalable delivery of technical service offerings through systems, data, and operational rhythms that drive team effectiveness. This is an exciting opportunity to serve as a behind-the-scenes multiplier for a high-performing technical delivery team, focusing on metrics, forecasting, capacity planning, and resource scheduling. The ideal candidate brings analytical rigor, systems thinking, and a pragmatic bias toward clarity and execution with a passion for enabling customer-facing teams to deliver value with excellence and efficiency.

KEY RESPONSIBILITIES

• Partner with Professional Services leaders to develop and maintain forecasts for services delivery across various offerings and products while supporting quarterly and annual planning cycles
• Build and maintain systems for Professional Services resource scheduling, availability tracking, and utilization reporting while aligning staffing with forecasted demand
• Design, own, and evolve dashboards and reporting for Professional Services performance, delivery velocity, and customer impact while collaborating with Finance and Business Systems teams
• Support delivery leadership in driving continuous improvement projects across Professional Services tooling, templates, and delivery rhythms
• Drive visibility into delivery KPIs, consultant utilization, revenue forecasting, and backlog management while standardizing delivery milestone tracking and risk escalation

BASIC QUALIFICATIONS

• 5+ years in program management, business operations, analytics, or delivery enablement, ideally in Professional Services or SaaS context
• Strong data analysis and modeling skills using tools like Google Sheets, Excel, or Tableau with comfort working with Salesforce data and project management systems
• Experience managing or supporting resource allocation, delivery capacity, or consulting services models
• Exceptional communication skills with ability to partner with stakeholders across technical and non-technical teams

PREFERRED QUALIFICATIONS

• Prior experience supporting Professional Services organization or consulting team
• Understanding of delivery scheduling tools (e.g., Precursive, Mavenlink, or equivalent)
• Comfort working with leadership-level stakeholders and facilitating planning discussions
• Familiarity with project-based delivery and revenue models
• Experience with PagerDuty platform or similar technical service delivery environments

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Lisbon office twice per week, so you can thrive in your new role and fully embrace being a Dutonian!

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is looking for a Flutter Lead Developer to shape our cross-platform mobile and web application landscape. In this role, you will own the technical strategy, architecture, and delivery of scalable, high-performing Flutter applications that power digital experiences across our business. Working at the intersection of design, development, and product, you’ll lead a cross-functional team of developers and testers, define best practices, and transform ideas into elegant, responsive, and maintainable apps. You will play a key role in driving technical excellence and Flutter adoption, while mentoring others and contributing to a culture of innovation and quality.

Role responsibilities

• Lead Flutter mobile app development across Android / iOS.
• Focus on best engineering practices for quality, clean code, testing & observability.
• ⁠Architect scalable, maintainable, and performant mobile solutions.
• Mentor and guide Flutter developers; conduct code reviews.
• Collaborate with product, design, and backend teams.
• Ensure code quality, testing, and CI/CD integration.
• Stay updated with Flutter/Dart trends and best practices.
• Manage technical risks and project timelines.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 7+ years of total development experience, with at least 3+ years in Flutter development. 
• Strong knowledge of data structures, modern design patterns, and best practices in object-oriented software engineering. 
• The ability to write clean and neat code that is easy to maintain. 
• The ability to cover all (or almost all) your work with tests. 
• Understanding the principles of user interface design. 
• Expert knowledge of the Dart language.
• Experience developing native applications (Android/iOS) will be a plus. 
• Knowledge of development and configuration tools (Git, Jira, Jenkins, etc.). 
• Experience with RESTful APIs to connect to back-end services. 
• Knowledge of modern architectural patterns in mobile development (BLoC, MVVM) and the principles of functional programming. 
• Understanding the principles of DRY and SOLID principles. 
• Experience in creating multi-module projects.
• Advanced level of English, both written and verbal.

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a position based in Portugal. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options (country-dependent) 
• Career advancement, with international mobility and professional development programs 
• Learning and development, with access to cutting-edge tools, training and industry experts 

Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

APM Data Hub is at the core of APM, one of the product pillars of Datadog. Our team is responsible for the backend pipeline that processes, transforms, and routes tracing data at scale after ingestion. Our mission is to extend the pipeline's capabilities so that multiple products across Datadog can leverage the rich data present in traces — serving not only APM Distributed Tracing but a growing number of product teams that depend on this data.

As an Engineering Manager for APM Data Hub, you'll lead a distributed team of 6 engineers with diverse seniority, shaping the technical vision of a platform that sits at a critical intersection of Datadog's product ecosystem. You'll own the roadmap for how tracing data is processed and exposed to multiple consumers, maintain high engineering standards for a system operating reliably at scale, and facilitate cross-functional collaboration with the product teams building on top of your  pipeline. You'll have the opportunity to contribute to solving complex engineering challenges with a transversal impact on multiple products.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do:

• Manage a team of 6 engineers responsible for a pipeline powering critical features of Datadog platform
• Provide technical leadership by identifying, addressing, and removing roadblocks to maintain team velocity and code quality.
• Collaborate closely with the Product teams to enhance our APM experience and with Platform teams to support our evolutions
• Lead strategic, multi-quarter initiatives, navigating ambiguity to establish clear goals and execution paths.
• Foster professional growth and career advancement for team members, including performance reviews and promotions.
• Participate and lead by example in the team's 24/7 on-call rotation to maintain service reliability.
  
  

Who You Are:

• Proven experience (1+ years) leading a team of 4+ engineers with an emphasis on customer-driven improvements.
• Skilled collaborator, able to effectively coordinate efforts across multiple teams and functions.
• Demonstrated technical judgment and ability to guide technical decisions across back-end distributed systems
• Passionate about mentoring and growing engineers, actively developing the next generation of technical leaders.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog

#LI-Hybrid

Graphing Experience creates simple tools that enable all users to explore data and communicate insights through visualizations. As the Engineering Manager for the team, you will lead critical product initiatives that enable Datadog to grow its business. 

You will define our technical vision and shape the product roadmap, working closely with product managers and engineers on the team. You will support growing the team, onboarding new hires and growing engineers to the next level. Your team will play a leading role in enabling new product use cases, improving user experience for different user personas, and building UIs for advanced data querying use cases.

At Datadog, we place value in our office culture - the relationships that it builds, the creativity it brings to the table, and the collaboration of being together. We operate as a hybrid workplace to ensure our employees can create a work-life harmony that best fits them.

What You’ll Do: 

• Manage and grow the Graphing Experience team, directly managing 5-7 engineers
• Define our technical roadmap in alignment with product goals 
• Work with PMs and partner teams to make graphing UIs both easier to use and more powerful
• Create a strong team culture aligned with our engineering standards and our customer focus
• Ensure that team processes and practices are aligned with Datadog's engineering standards and best practices
• Participate in code and design reviews to ensure that the team is delivering high-quality software

Who You Are: 

• You have successfully led diverse and inclusive engineering teams, including onboarding and performance management
• Excellent leader with strong interpersonal skills, and the ability to build and lead high-performing teams
• Interested in addressing ambiguous business problems and figuring out the right short-term and long-terms plans to solve them
• You have a track record of delivering high-quality software products on schedule and collaborating closely with product partners.
• Strong technician, particularly with Typescript and React, who is interested in remaining a hands-on leader

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply. 

Benefits and Growth: 

• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Intradepartmental mentor and buddy program for in-house networking
• An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
• Access to Inclusion Talks, our Internal panel discussions
• Free, global mental health benefits for employees and dependents age 6+
• Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

The Team:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Opportunity:

The Partner Solution Architect (PSA) is a Datadog expert who will work closely with Datadog’s Director, Adoption Services, and is aligned to our Channels & Alliances business segment. The PSA is responsible for supporting a variety of technical initiatives and activities for our partners (for example: cloud migration, application modernization, DevOps transformation). They are accountable for the outcome of these initiatives, and frequently collaborate with both Datadog and Partner resources to drive success. The PSA is a trusted technical advisor for our Partner channel.

You Will:

• Ensure the successful onboarding, training, enablement, and certification of partner technical resources;
• Participate in periodic joint business planning and review sessions to ensure direct alignment between Datadog and Partner technical teams;
• Collaborate internally to support Partner technical initiatives such as end-customer demonstrations and proofs of value; partner team enablement workshops; assessment, advice, and coaching on lead practices;
• Advocate on behalf of Partners’ technical concerns (use cases, feature requests, support issues, e.g.) with Datadog internal teams and personnel, helping to bring those concerns to resolution;

• Analyze and understand Partner service offerings on a regular basis and provide recommendations to enhance the value of those services through greater or improved adoption of Datadog features and capabilities;
• Collaborate with Datadog’s product management, engineering and technical services teams to help identify and prioritize new features and capabilities;
• Continuously help curate and evolve lead/best practices for Datadog platform adoption and success.

You Are:

• Possess a solid technical grounding with hands-on experience of IT Development and/or Operations;
• A demonstrable track-record and never-ending passion for learning;
• A self-starter, tech-savvy professional with solid business acumen; ability to articulate Datadog value from server room to boardroom;
• Confident presentation skills;
• Must be a current EU resident
• Desired hands-on experience in two or more of the following areas:
  • Observability: Datadog, Splunk, AppD, New Relic or Dynatrace
  • Public Cloud: AWS, Azure, GCP, or Alibaba
  • Containerization: Docker, Kubernetes, OpenShift, Cloud Foundry
  • Dev/Scripting: Python, Javascript, Ruby, Perl, PHP, Go
  • Config Mgmt: Terraform, Ansible, Puppet, Chef
  • CI / CD: Jenkins, Gitlab

Bonus Points:

• Previous experience working in a technical role for or supporting channel partners (Systems Integrators, Managed Services Providers, e.g.);
• Previous experience using Datadog and/or other cloud monitoring tools (APM, Infrastructure, Logs, Synthetics, NPM);
• Previous experience with root-cause-analysis, troubleshooting, debugging

Why You Should Apply: 

• Generous and competitive global and US benefits
• New hire stock equity (RSUs) and employee stock purchase plan
• Continuous career development and pathing opportunities 
• Product training to develop an in-depth understanding of our product and space
• Best in breed onboarding
• Internal mentor and buddy program cross-departmentally
• Friendly and inclusive workplace culture

About Datadog:

Datadog is the monitoring and security platform for cloud applications. Our SaaS product is used by organizations of all sizes across a wide range of industries to enable digital transformation, cloud migration, and infrastructure monitoring of our customers’ entire technology stack, allowing for seamless collaboration and problem-solving among Dev, Ops and Security teams globally. Given the resilience of cloud technologies and importance placed today in digital operations and agility, Datadog continues to innovate and is well positioned for the long term.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€63.000 - €79.000 EUR

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re looking for a Senior Lead, People Analytics to advance our data-driven approach to talent and workforce strategy. In this highly impactful individual contributor role, you will own and drive high-priority analytics initiatives that influence how we attract, engage, develop, and retain top talent. You’ll partner closely with HR, Finance, and business leaders to translate workforce data into actionable insights that inform decision-making and elevate the employee experience at Upwork. This is an opportunity to operate as a strategic thought partner, delivering sophisticated analysis that directly influences executive-level decisions and long-term workforce planning.

Your Responsibilities:

• Lead end-to-end people analytics initiatives, from problem framing and hypothesis development to analysis, insight generation, and executive-level presentation.

• Design and implement scalable data models and analytical frameworks across talent acquisition, engagement, performance, workforce planning, and retention.

• Identify, evaluate, and champion AI and machine learning tools that enhance how we surface workforce insights, automate repetitive reporting tasks, and develop predictive models for attrition, hiring, and performance outcomes.

• Experiment with and integrate AI-assisted analysis — including the use of large language models and generative AI tools — to accelerate insight generation, improve narrative quality, and scale the team's analytical output.

• Partner with HR and business leaders to translate workforce data into strategic and actionable recommendations.

• Build and maintain dashboards, reporting tools, and scalable self-service analytics capabilities that increase data accessibility and adoption.

• Identify and remediate data quality gaps within Workday and related systems, strengthening the integrity and reliability of people data.

• Communicate nuanced analyses in a clear and compelling way to diverse stakeholders, from HR partners to executives.

• Leverage external benchmarks, industry trends, and best practices to inform Upwork’s people strategy.

• Ensure data integrity and compliance with privacy regulations while continuously improving data collection and analysis processes.
  
  

What it takes to catch our eye:

• Strong background in People Analytics, Workforce Analytics, or a related field with a proven track record of delivering strategic, business-impacting insights.

• Hands-on experience with Workday HCM, including building and maintaining advanced or custom reports, leveraging calculated fields, and improving data quality and reporting structures.

• Experience with Qualtrics and Greenhouse is a plus.

• Proficiency in analytics tools such as SQL, Python, R, Tableau, or similar platforms.

• Curiosity and hands-on experience with AI tools — including experience using LLMs, AI-assisted coding tools (e.g. GitHub Copilot), or ML frameworks to enhance analytical workflows or build predictive models.

• A forward-thinking mindset with a demonstrated ability to identify where AI and automation can meaningfully improve how people data is gathered, analyzed, and acted upon.

• Strong business acumen and ability to connect data insights to strategic objectives.

• Ability to independently lead and prioritize multiple high-impact initiatives in a fast-paced environment.

• Excellent communication skills, with the ability to distill complex analyses into clear, actionable recommendations.

• A passion for leveraging data to drive equity, inclusion, and positive employee experiences.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (Canada). 

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

Upwork’s Marketing Analytics team is focused on optimizing our growth engines through rigorous experimentation and data-driven decision making. This role sits at the intersection of product and marketing, driving measurement and experimentation across the customer funnel to improve acquisition, engagement, and conversion. You will partner cross-functionally with product, marketing, SEO, and data science teams to design experiments, analyze user behavior, and build frameworks that inform growth strategy. This role also supports understanding organic discovery, including traditional search and emerging AI-driven discovery surfaces.

Your Responsibilities:

• Organic & AI Discovery Analytics: Support analysis of organic channels, including SEO and emerging AI-driven discovery (e.g., ChatGPT, Gemini). Evaluate performance signals such as engagement, traffic, and visibility.
• Strategic Communication: Present insights and recommendations to marketing leadership, influencing growth strategy and prioritization.
• Experimentation & Testing: Design, execute, and analyze A/B and incrementality tests. Define hypotheses, success metrics, and test duration, and conduct deep post-test analysis to inform decisions.
• Drive insights that improve conversion, engagement, and overall growth.
• Data Extraction & Technical Analysis: Extract and analyze large datasets using SQL, Python, or R to support experimentation, user behavior analysis, and growth initiatives.
• Experimentation Tooling: Utilize platforms such as Statsig, Optimizely, VWO, or similar tools to implement and monitor experiments across experiences.
• SEO Tooling: Leverage tools such as Google Search Console, SEMrush, Ahrefs, or similar to explore keyword performance and on-site engagement trends.

What it takes to catch our eye:

• A degree in Mathematics, Statistics, Economics, Computer Science, or a related quantitative field.
• Proven experience designing and executing experiments (A/B, multivariate, incrementality), including hypothesis development, metric definition, sample sizing, and post-test analysis.
• Experience in marketing or growth analytics, with a strong focus on customer funnels, acquisition, and conversion optimization. Experience with organic search and SEO analytics.
• Technical Proficiency: Strong SQL skills and proficiency in Python or R for analyzing large datasets and supporting experimentation and analytics workflows.
• Experimentation Tools: Experience with platforms such as Statsig, Optimizely, VWO, or similar tools used to run and monitor experiments.
• BI tools such as Looker or Tableau. (SEO-specific tools are a plus, e.g., Google Search Console, SEMrush, Ahrefs, Botify, Screaming Frog)
• Testing & Statistical Knowledge: Strong foundation in experimental design, statistical significance, and methods to measure incremental impact.
• Marketplace Context: Previous experience in a two-sided marketplace or consumer tech environment will be highly regarded.

Come change how the world works.

Upwork is establishing an operational hub in Toronto, Canada. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

The Workplace team plays a key role in shaping the daily experience of employees and visitors across Upwork’s offices. As a Workplace Specialist based in Lisbon, you will help ensure our workplace operates smoothly, efficiently, and in alignment with Upwork’s culture and values. This role focuses on delivering a welcoming, well-organized, and productive office environment for employees and partners who rely on the workplace to collaborate and do their best work.

In this onsite role, you will partner with teammates and cross-functional stakeholders to support workplace operations, office programs, and employee experience initiatives. You will contribute to multiple workstreams that improve the functionality of the office environment while maintaining high standards for service, communication, and operational excellence. This role operates with moderate autonomy and contributes meaningfully to projects and programs within the Workplace function while collaborating closely with team members and stakeholders.

Your Responsibilities:

• Support daily workplace operations in the Lisbon office, ensuring a welcoming, safe, and well-organized environment for employees and visitors.

• Coordinate with vendors, building management, and internal teams to maintain office services, equipment, and facilities.

• Manage workplace logistics such as office supplies, space readiness, and meeting support to ensure smooth day-to-day operations.

• Assist with the planning and execution of workplace initiatives, office programs, and employee experience activities that enhance collaboration and engagement.

• Track workplace requests and operational tasks, communicating updates clearly to stakeholders and ensuring timely resolution.

• Use AI tools to draft, organize, or summarize operational documentation, communications, or project updates to support workplace programs.

• Maintain accurate workplace documentation and identify opportunities to improve processes, efficiency, or service delivery.

What it takes to catch our eye:

• Experience supporting workplace operations, office management, facilities coordination, or employee experience programs in a professional environment.

• Strong organizational and communication skills with the ability to manage multiple operational tasks and priorities.

• Comfort collaborating with vendors, building teams, and cross-functional partners to resolve workplace issues and improve services.

• Curiosity and willingness to experiment with AI tools to streamline tasks such as documentation, communication, or information summarization while reviewing outputs for accuracy.

• A proactive, collaborative mindset with a focus on improving workplace experiences for employees and visitors.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026. This role will require 3 days in office once we have an office open.

This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork, depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities.

Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. 

Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate candidates or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Candidates who prefer not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

To learn more about how Upwork processes and protects your personal information as part of the application process, please review our Global Job Applicant Privacy Notice and the Applicant Privacy Addendum (EEA, UK, and Switzerland).

The annual base salary range for this position is displayed below. Individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Annual Base Compensation
€28.500 - €34.000 EUR

Arcesium seeks a Product Manager to support the execution and continued evolution of UBOR (Arcesium’s Investment & Portfolio Accounting product), one of the most business-critical components of our SaaS platform.
This role sits at the intersection of product delivery, client engagement, and commercial alignment. You will work closely with Engineering, Client & Partner Development, Sales, and Marketing to ensure the UBOR product roadmap is effectively executed and clearly communicated. You will also contribute to enhancing product capabilities through hands-on prototyping and practical application of AI-enabled tools.

What You'll Do

• Support the execution of the UBOR product roadmap, ensuring alignment between strategic priorities, client needs, and delivery timelines.
• Translate product vision into detailed requirements and specifications, working with stakeholders to gather inputs and communicate direction.
• Balance customer requests with longer-term product objectives.
• Partner with Engineering, QA, and Subject Matter Experts to translate specifications into effective design and delivery.
• Collaborate with Sales and Marketing to ensure product capabilities are clearly positioned and communicated.
• Represent UBOR in client meetings as appropriate to present roadmap updates, collect feedback, and ensure alignment.
• Contribute to business case development for product enhancements and R&D investments.
• Rapidly prototype workflows, user experiences, reporting logic, or automation concepts using AI-assisted coding and modern development tools.
• Validate product ideas through lightweight prototypes or proof-of-concepts before committing full engineering resources.

What You'll Need

• 3–6 years of product management experience, preferably within SaaS platforms serving asset managers or related financial services sectors.
• Bachelor’s degree in accounting, finance, engineering, computer science, or a related field preferred.
• Experience building or supporting financial technology products.
• Foundational domain knowledge in hedge funds, private credit, private equity, institutional asset management, or related sectors.
• Hands-on experience with investment accounting (IBOR or ABOR preferred).
• Demonstrated experience across the product lifecycle, including requirements analysis, planning, delivery support, and post-release feedback.
• Hands-on experience using generative AI tools to build functional prototypes or proof-of-concepts.
• Comfort with lightweight scripting, SQL, APIs, or no-code/low-code tools to independently prototype workflows and validate ideas.

We’re looking for an experienced and driven Sales Operations Manager for Bolt Business in Lisbon. You’ll be responsible for building the organisation in Expansion and African markets, devising the strategy, and managing the execution of initiatives to support and improve the business.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

As a Sales Operations Manager, you’ll support the success of our sales teams across 10+ countries by improving processes, implementing tools, and driving key initiatives. You’ll work closely with the Bolt Business Director to ensure smooth execution of strategic projects and help align teams across sales, marketing, customer success, and finance to meet pipeline and performance goals.

You’ll lead the sales cadence, manage reporting for leadership, and ensure accurate forecasting and KPI tracking. This role is perfect for someone who thrives in fast-paced environments, is highly organised, and has a strong background in B2B sales operations and cross-functional collaboration.

• Coordinate cross-functional efforts between sales, marketing, customer success, and finance to align on pipeline goals and execution strategies.
• Drive the weekly and monthly sales cadence (forecasts, stand-ups, KPI reviews), ensuring timely and accurate information flows across stakeholders.
• Prepare and manage quarterly business reviews, board-level sales reporting, and executive dashboards.
• Improve and optimise the sales process through training, software tools, and strategic project implementation.
• Ensure CRM integrity (e.g. Salesforce) and support pipeline quality through actionable analysis and recommendations.
• Build a scalable lead sourcing process to reduce time spent on prospecting.
• Work closely with sales leaders to identify and address process inefficiencies and bottlenecks.
• Own and deliver ad hoc high-impact projects based on sales organisation needs.

• You have at least 5 years of experience in Sales Operations, with at least 3+ years in a regional leadership role.
• Experience working in a fast-moving, well-funded scale-up is a strong plus.
• Deep understanding of B2B sales cycles and how to optimise and report on them effectively.
• Analytical thinker with advanced Excel skills and experience with SQL and Tableau plus a passion for solving complex problems.
• You can effectively communicate in English, efficiently network, and build meaningful relationships with internal and external stakeholders.
• You demonstrate a highly data-driven, analytical mindset and are a CRM expert (preferably Salesforce) who can examine data to optimise your activities.
• You have a strong sense of ownership, and your hands-on work demonstrates a high level of initiative in actively seeking solutions to challenges.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3-4 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English 
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 24 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical, dental, and optical insurance for employees and dependents
• Life and disability insurance worth 2x gross annual salary
• Monthly meal card with €10.46 per working day
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside of Portugal. Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in Portugal.

#LI-AP1

Let's start with the role

At Kaizen, we aim to leverage the capabilities offered by modern AI algorithms to continuously improve our product and business. Kaizen’s AI department consists of product, platform and research teams and lies at the core of that mission. We develop AI products for various applications, ranging from detection of fraudulent activity to personalized gaming recommendations, and from AI-powered co-pilots to CRM optimizations. 

We build our teams to be self-driven, autonomous and cross-functional. Within these teams, you will have the opportunity to work with Data Scientists, Machine Learning Engineers, Data Engineers, Data Analysts, Product Owners and Agile Delivery Leads.

As a Machine Learning Software Engineer, you will focus on delivering robust and scalable Machine Learning pipelines and you will support the operationalization of Machine Learning models. 

• Design, develop and maintain scalable model training and inference pipelines in a distributed production environment;
• Design, develop and maintain microservices in Python that host and serve ML models on production;
• Design, develop and maintain internal tools that enable CI/CD/CT, performant feature engineering, experiment tracking, data and model versioning.

What you’ll bring

• Ηands-on experience in software development using Python on a production environment;
• Good understanding of:
• Software system design; 
• The ML project lifecycle;
• MLOps concepts and tools such as MLflow or Kubeflow;
• ML algorithms and models.
• Experience with cloud providers like Microsoft Azure or AWS;
• Experience with PySpark and Databricks.

Kaizen Gaming Perks

• 🕑 Hybrid model of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive salary package and bonus scheme
• 👩‍⚕️ Health and life insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐ Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 🚗 Commuting allowance
• 👨‍👩‍👧‍👦 Family Support
• #LI-Remote

Let's start with the role

As a Product Analyst on the Sportsbook Product team, you will help shape how product performance is measured by defining the right questions to ask, and scaling analytics methods and tools to support our growing business. You will drive high-quality, high-velocity decisions for Sportsbook’s diverse product teams while directly reporting to our Head of Sportsbook Product.

We’re looking for an experienced product analyst to be responsible for defining and tracking KPIs, supporting strategic initiatives, evaluating A/B tests through 3rd-party experimentation platforms, and aggregating data from multiple sources—from GA4 to our big data lake of transactional data—to help the team achieve a 360° view of our customers.

Our ideal candidate is a great storyteller, using data to support product roadmaps and ensure that any new feature launched is continually improved through data insights and impactful narratives. Your input will be crucial in decision-making across all major product strategies and initiatives for new feature development and ongoing product improvements. 

• Work alongside the Sportsbook Product Team to support our dynamic and fast-paced Product roadmap, providing insights to help achieve our Product vision by defining, monitoring and reporting on KPIs and product metrics.
• Leverage the transactional data lake to connect customer journeys with business outcomes.
• Support our experimentation process by analyzing A/B test results and helping expand our internal experimentation framework.
• Implement GA4 tagging to map all user journeys, identify and highlight customer pain points across products, and work closely with the Sportsbook product management team to prioritize these in the roadmap.
• Synthesize data from a variety of sources, in close collaboration with BI and other stakeholders, to develop dashboards, reports, and visualizations (e.g., funnels in Looker Studio or other internal tools) that drive understanding and inform action across the Sportsbook vertical.
• Ensure data quality, consistency, and governance across all analytics initiatives to maintain trust and reliability in insights.
• Use data analytics, data visualization, and data modeling techniques to extract actionable insights that will facilitate prioritization and product strategy formulation.
• Advise and inform the Sportsbook team at each stage of the product lifecycle—from supporting product and design teams during discovery to measuring the impact of features post-launch—while collaborating closely with Product Managers, Engineers, Designers, BI Analysts, and Product Analysts from other divisions.

What  you’ll bring:

A great candidate for this role is passionate about working in a fast-paced product environment and is eager to enhance our product offering while creating an exceptional betting experience. 

• 2+ years of product analytics experience in a consumer internet business, or within a high-velocity, high-growth product or business unit.
• Experience assessing the impact of A/B experiments in a fast-paced product development cycle, ideally using platforms such as Kameleoon or Optimizely.
• Proficiency in SQL for data manipulation.
• Ability to independently determine and establish data analysis priorities, balancing ongoing projects with requests from various stakeholders.
• Experience with GA4 and other product or experience analytics platforms, with strong skills in creating dashboards in Looker Studio or similar visualization tools.
• Strong written communication skills to share insights and influence stakeholders.
• Detail-oriented, impact-driven, customer-centric approach to data analysis.

Nice to have:

• Previous experience in the sports betting industry.
• Experience with BI/visualization tools such as PowerBI.
• Familiarity with Databricks or similar big data platforms.

Kaizen Gaming Perks

• 🕑 Hybrid way of working;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay & bonus scheme;
• ⭐Developmental 360° feedback framework;
• 💰 Monthly meal allowance;
• 👩‍⚕️ Private health insurance for you and your family;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Hybrid
• #LI-GP2

Let's start with the role

You will join an autonomous Agile team and work closely with the Product Owner, Agile Delivery Lead, Automation Testers, and other Software Engineers to create a competitive advantage for Kaizen and offer a unique online experience to our customers. Besides being part of the Agile team, you will work closely talented backend professional within the Backend Chapter.

Senior Software engineers in Kaizen are responsible for a multitude of projects, from our customer-facing websites and mobile applications to our admin and internal tools and backend services, most of them withstanding high volume / traffic.

• Assume full responsibility for our applications on an engaging development journey.
• Create new solutions and see them through, from conception to production;
• Turn requirements into simple and sophisticated technological systems. Our large scale, highly available infrastructure is at the core of that challenge;
• Play a central role on Design, build, and maintain efficient, reusable, and reliable code;
• Research new technologies to find new and efficient ways to solve day to day challenges;
• Ship high-value features quickly;
• Challenge the status quo and improve the team and product;

Most of our sites and services are written in in C# / ASP.NET and new services are written in .NET Core. New applications use vue.js or Angular in the front-end while older ones use server-rendered (Razor) views in combination with jQuery. Microsoft Orleans enables our scalable and robust distributed applications. MS SQL Server is used for most of our storage needs, but also Redis and ElasticSearch are used when it makes sense to do so. RabbitMQ is our go-to message broker. We use Gitlab for code versioning and CI, and the Atlassian stack for tickets and documentation.

What you'll bring

• At least 6+ years of experience developing production-level software using .NET Core;
• Proficient in C# and MVC;
• Experience with Testing/Metrics Monitoring/Logging on a large scale distributed system;
• Experience with Microservices architecture;
• Experience with asynchronous flows using message brokers;
• Good understanding of basic web technologies, such as HTTP, REST, etc.;
• Practical knowledge of algorithms and design patterns;
• Passionate about delivering high-quality code;
• Fluent in English, both oral and written.

Nice to have:

• Expertise in concurrency, multi-threading, and event-driven architecture;

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

#LI-Hybrid

#LI-Remote

Let's start with the role

At Kaizen, our aim is to make data driven decisions in order to automate our servicers while also focusing on offering tailored customer experiences. Our machine learning team is dedicated towards this mission by building a variety of models, from binary classification tasks up to recommendation systems. We focus on transforming business needs into production applications and we cover a wide range of business sectors utilizing different data types and handling a broad project diversity. 

Our teams comprise of three different roles, data scientists, machine learning engineer and data engineers so that they include the full skillset to deliver projects to production.

We are currently looking for data scientists in all levels to join our teams. The role should combine strong knowledge of machine learning algorithms, analytical skills, experimental design etc. to support the model development process.

• Translate business requirements to machine learning problems;
• Perform EDA and feature engineering;
• Run comparative experiments for model training;
• Implement best practices on model selection, parameter tuning etc.

What you’ll bring

• A background in Computer Science, Statistics, Math or related field;
• Strong knowledge of machine learning algorithm and respective theory;
• 2-8 years of hands-on experience in delivering machine learning models to production;
• Knowledge of the Python machine learning ecosystem;
• Experience with Spark (PySpark);
• Solid software background in OOP;
• Strong skills in teamwork, communication, and analytical thinking;
• Fluency in English, both oral and written.

Nice to have

• Experience with Azure / Databricks;
• Knowledge of Deep learning;
• Experience in recommendation systems.

#Artificial Intelligence (AI) #Machine Learning (ML) #Data Science (DS)

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.
• #LI-Remote
• #LI-PROMOTE

Let's start with the role

At Kaizen, we strive to harness the power of modern AI algorithms to continuously improve our product and business. Kaizen’s AI department consists of product, platform and research teams and lies at the core of that mission. We develop AI products for various applications, ranging from detection of fraudulent activity to personalized gaming recommendations and from AI-powered co-pilots to CRM optimizations. 

We structure our teams to be self-driven, autonomous, and cross-functional. Within these teams, you will have the opportunity to work with Data Scientists, Machine Learning Engineers, Data Engineers, Data Analysts, Product Owners and Agile Delivery Leads.

As a Senior Machine Learning Engineer, you will focus on delivering robust and scalable Machine Learning pipelines and you will support the operationalization of Machine Learning models. Here's what's up for you:

• Collaborate closely with data scientists in order to deliver production-ready model training pipelines;
• Design scalable solutions in a distributed environment;
• Design scalable inference pipelines and architectures;
• Implement model diagnostics such as evaluation, monitoring flows etc.;
• Automate model deployment, enable REST API model endpoints;
• Develop scalable model serving flows;
• Work on cluster optimization and scalability;
• Develop and maintain internal tools and libraries;
• Write CI/CD/CT pipelines.

What you’ll bring:

• Extensive experience in software development using Python in large scale, high-performance production environment;
• Significant hands-on experience in designing ML software systems;
• Significant experience with cloud environments like Microsoft Azure or AWS;
• Hands-on experience with Spark and PySpark;
• Excellent problem solving and communication skills
• Good understanding of:

• • Software system design; 
  • The ML project lifecycle;
  • MLOps concepts and tools such as MLflow or Kubeflow;
  • ML algorithms and models.

Kaizen Gaming Perks

• 🕑 Hybrid model of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive salary package and bonus scheme
• 👩‍⚕️ Health and life insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐ Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 🚗 Commuting allowance
• 👨‍👩‍👧‍👦 Family Support
• #LI-Remote

What you’ll do:

• Organize and manage partner events, private gatherings, and networking parties that take place alongside major industry conferences
• Plan and execute the company’s sponsored presence at key industry events, ensuring strong brand visibility and smooth coordination with conference organizers
• Develop creative concepts for partner events, helping shape the overall experience, atmosphere, and guest engagement
• Research and propose venues, unique locations, and event formats that match the tone and positioning of each event
• Source and coordinate artists, entertainment, DJs, performers, and other experience elements that elevate the event
• Identify and organize partner gifts and branded merchandise, including researching unique ideas, sourcing vendors, and coordinating production and delivery
• Manage guest logistics, including invitations, guest lists, and coordination of transportation where required (e.g., transfers to event venues)
• Coordinate with external vendors, including venues, entertainment providers, production teams, and suppliers
• Own the full operational side of the event: timelines, vendor coordination, budgeting, contracts, and on-site execution
• Work closely with leadership and commercial teams to ensure events support relationship building with partners and industry stakeholders
• Act as a creative and operational partner, contributing ideas for locations, gifts, and event concepts rather than only executing predefined plans

What we are looking for:

• 3+ years of experience as an in-house Event Manager/Event Brand Manager
• Experience organizing industry events, partner gatherings, or conference-side events
• Background in iGaming (preferably) or large international IT/tech companies
• Strong creativity with the ability to suggest venues, experiences, gifts, and event concepts
• Proven experience managing events end-to-end, including vendor sourcing and logistics
• Ability to research and coordinate international vendors, venues, and entertainment
• Russian or Ukrainian - fluent
• English - strong working proficiency

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

As a Lead AI Engineer on our Data Platform & Services (DPS) team, you will apply your expertise in AI capabilities to build and deploy production grade AI powered systems towards data engineering, analytics & product evolution use cases.  You’ll design and deploy agentic frameworks, natural language querying (NLQ) capabilities, and prompt/LLM evaluation strategies that unlock insights at scale across Upwork. This is an opportunity to deliver tangible impact, enabling faster decision-making, democratizing data access, and empowering analysts, product teams and stakeholders throughout the company.

Responsibilities

• Design and implement scalable agentic frameworks that coordinate multiple AI agents to deliver accurate and reliable outcomes.
• Build and optimize natural language query solutions that provide compliant, intuitive, and self-service access to enterprise data.
• Develop and maintain evaluation frameworks for LLMs and prompts, driving measurable improvements in accuracy, scalability, and resilience.
• Partner with data engineering peers to integrate AI orchestration with Python, SQL, and Snowflake pipelines.
• Contribute to AI-powered summarization and explanation tools that enhance reporting, insights, and executive reviews.
• Collaborate cross-functionally with product, analytics, and business teams to ensure solutions meet measurable business goals.

What it takes to catch our eye

• Proven experience delivering AI-powered data systems in production, including hands-on expertise with LLMs and prompt engineering.
• Strong foundation in modern data engineering, with proficiency in Python, SQL, and platforms such as Snowflake.
• Demonstrated ability to design agentic orchestration frameworks that scale across diverse business scenarios.
• A collaborative problem-solver with strong communication skills, able to align stakeholders and create clarity across teams.
• Growth mindset, excited to learn, iterate, and deliver measurable business outcomes through applied AI.

Come change how the world works.

Upwork Inc.’s (Nasdaq: UPWK) family of companies connects businesses with global, AI-enabled talent across every contingent work type including freelance, fractional, and payrolled. This portfolio includes the Upwork Marketplace, which connects businesses with on-demand access to highly skilled talent across the globe, and Lifted, which provides a purpose-built solution for enterprise organizations to source, contract, manage, and pay talent across the full spectrum of contingent work. From Fortune 100 enterprises to entrepreneurs, businesses rely on Upwork Inc. to find and hire expert talent, leverage AI-powered work solutions, and drive business transformation. With access to professionals spanning more than 10,000 skills across AI & machine learning, software development, sales & marketing, customer support, finance & accounting, and more, the Upwork family of companies enables businesses of all sizes to scale, innovate, and transform their workforces for the age of AI and beyond.

Since its founding, Upwork Inc. has facilitated more than $30 billion in total transactions and services as it fulfills its purpose to create opportunity in every era of work. Learn more about the Upwork Marketplace at Upwork.com and follow us on LinkedIn, Facebook, Instagram, TikTok, and X; and learn more about Lifted at Go-Lifted and follow on LinkedIn.

We’re seeking a Senior Lead Machine Learning Engineer to architect, ship, and scale the next generation of agentic intelligence across Upwork. You will lead end‑to‑end development of AI agents and the platform that powers them—from LLM training and evaluation to runtime orchestration, safety, and developer APIs. This is a hands‑on, high‑impact role at the intersection of applied research and platform engineering, enabling internal teams and external developers to build reliable, safe, and high‑performing agents on Upwork.

Responsibilities

• Build Agentic Intelligence.  Design and implement multi‑agent systems (planning, tool‑use, memory, debate/critique, reflection) with robust guardrails and recovery strategies.
• Develop protocol‑aware agents and services that interoperate cleanly with developer tooling (e.g., agent frameworks and protocols such as MCP). 
• Own reliability at scale: deterministic execution where needed, idempotency, timeouts/retries, and evaluation‑driven iteration on agent behavior.
• Train, Align, and Evaluate LLMs for Agents.  Lead data strategy and curation for agent tasks; drive SFT, DPO, RLHF/RLAIF, and safety tuning tailored to multi‑tool, multi‑step workflows.
• Stand up evaluation harnesses for functional, task, and longitudinal metrics (success rate, time‑to‑completion, hallucination/escape rates, cost/latency).
• Build policy‑driven guardrails; partner with Legal/Security on data governance and privacy.
• Engineer Agentic Platform Backend Infrastructure.  Architect low‑latency inference, retrieval, and orchestration services (streaming, event‑driven pipelines; scalable queues; caching; batching) with strong SLOs.
• Ship production‑grade services (APIs/SDKs, auth, rate limiting, observability) that make agent features easy to integrate for internal and external developers. 
• Optimize cost/performance via quantization, distillation, model‑routing, and autoscaling; integrate evaluation signals directly into runtime and CI/CD.
• Lead, Partner, and Uplevel the Ecosystem.  Provide technical leadership across research, product, and platform teams; mentor senior ICs; influence roadmaps with clear metrics and trade‑offs.
• Publish internal guidance and exemplar implementations; contribute to technical content, samples, and reference architectures for our agent platform. 
• Define and track KPIs for data/quality/throughput, and drive continuous improvement using experiment results and production telemetry.

What it takes to catch our eye

• 8–12+ years in applied ML/ML systems with 4+ years building LLM‑powered products; proven delivery of agentic workflows in production.
• Hands‑on mastery of LLM adaptation (prompting, tool/function calling), data curation, and safety/guardrails.
• Strong software fundamentals (distributed systems, transactions, consistency, resiliency) and experience building high‑throughput microservices/APIs/SDKs.
• Fluency with Python; proficiency in one of Go/Java/Javascript a plus. Experience with container orchestration, messaging/streaming, and observability stacks.
• Experience designing eval suites for agents (task/rubric‑based, offline/online) and closing the loop from evals → training → runtime policy.
• Comfort with cost, latency, and reliability trade‑offs; you use metrics to make crisp decisions under ambiguity.
• Familiarity with agent frameworks and protocols (e.g., MCP; API/SDK design for developer productivity).
• Track record of leading cross‑functional initiatives and mentoring senior engineers; excellent written communication and bias for measurable results.

Come change how the world works.

Upwork is establishing its first international operational hub in Lisbon, Portugal. The new office is expected to be fully operational by Q4 2026.This position will initially be employed through a partner to ensure a seamless hiring process while we establish the hub. Once the hub is established, there may be opportunities to transition to employment with Upwork depending on business needs and other requirements. While employed by the partner, you’ll work as part of Upwork’s team, with access to our resources, culture, and growth opportunities. Our partner will offer competitive benefits. When Upwork’s hub is established, we will be excited to offer employment and benefits directly as business needs require. Upwork is committed to building a diverse, inclusive, and equitable workforce. Employment decisions are made without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or any other status protected by applicable law.

Your New Adventure Awaits in Sunny Lisbon, Portugal!

We're looking for expert Business Travel Consultants fluent in French or German to join our fast-growing team in Lisbon — and yes, we'll provide a full relocation package to help you make the move!

This is your chance to bring your GDS expertise to a global tech leader while enjoying the incredible quality of life, historic culture, and beautiful coastline that Portugal has to offer. Stop just dreaming about a change and come build your new life with us!

At Navan, our mission is to make travel seamless and empowering, so travelers can focus on being there, not getting there. Our Travel Experience team is at the heart of this mission!

As a key member of our fast-growing Travel Experience team, you'll support our users’ travel needs directly. You’ll take ownership of customer satisfaction by resolving issues, communicating effectively, and collaborating with internal teams to clear any obstacles for travelers — all while delivering an exceptional customer experience. As our frontline, you’ll provide valuable feedback to our product, design, and engineering teams to enhance our customer-facing and internal platforms. This exciting role allows you to impact daily operations, traveler experiences, and product development directly.

NOTE: Candidates must be willing to relocate to Portugal. Please submit all applications in English.

What You’ll Do:

• Provide top-tier travel support via chat, calls, and emails
• Maintain up-to-date knowledge on suppliers, destinations, and systems
• Quickly assess customer needs, urgency, and preferences
• Accurately handle hotel, flight, car, and rail bookings
• Guide customers in self-service options on the Navan platform and app
• Respond promptly, meeting SLA expectations
• Follow company and customer policies, ensuring global compliance
• Give feedback to stakeholders on goal progress and key processes
• Participate in team meetings on products, suppliers, and industry updates
• Stay current on travel industry best practices
• Maintain attendance, complete assigned training, and meet performance metrics

What We’re Looking For:

• Experience: 5+ years as a Travel Consultant covering air, cars, rails, and hotel bookings; 3+ years with GDS (Sabre, Amadeus, or Galileo) – Required
• Language: Fluency in English AND French or German - Required
• Customer Service: Background in contact center or customer-facing roles
• Tech Skills: Comfortable using tools like Gmail, Zendesk, Slack, and Salesforce
• Availability: Flexible to work rotating shifts, Monday to Friday, between 7 AM and 11 PM
• Working Model: Hybrid
• Skills: Ability to multitask, resolve urgent matters quickly, and work independently to troubleshoot issues
• Attitude: Empathetic, professional, and excellent at communicating verbally and in writing

• A one-way flight to Lisbon to get you started
• Initial short-term accommodation support, to ensure a smooth landing
• A sign-on bonus to help with your first rent and moving expenses
• Expert guidance and full support with local paperwork (Tax ID/Social Security registration)
• Personalized settling-in guides to help you feel at home in your new city

The Opportunity

Iterable is looking for a data-driven and highly independent Paid Search Specialist to join our Global Demand Generation team. Reporting to the Director of Global Campaigns, you will lead the hands-on execution of our search strategy, working under the strategic direction of our Digital Performance Marketing Manager. This is a critical role responsible for driving the intent-based pipeline that fuels our growth across NOAM, EMEA, and ANZ.

The search landscape is shifting rapidly. We are looking for an expert who doesn’t narrowly focus on Google Search Ads, but understands how search fundamentals - keywords, headlines, and intent - translate to emerging AI platforms and the broader Google ecosystem (like YouTube). Based in Lisbon, you will drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders to ensure global alignment.

How You Will Make an Impact:

• Execute the Global SEM Strategy: You will build, launch, and manage all paid search campaigns across our major global regions. You’ll ensure our brand is visible to the right people at the right time to drive high-quality leads and pipeline.
• Master Emerging Search Platforms: You will stay at the forefront of the industry, identifying how search fundamentals (headlines, keywords, and intent-based targeting) translate to new platforms like ChatGPT, AI-driven search engines, and other emerging channels.
• Proactive Roadmap Management: You won’t wait for a to-do list. You will identify new growth opportunities, create your own project plans, and propose experimental tactics that support our high-level digital goals.
• Uncover Insights with Data: You will dive deep into our data stack (Sigma, GA4, and Salesforce) to understand performance trends. You’ll explain the "why" behind the numbers and implement the tactical shifts to solve problems or scale wins.
• Continuous Experimentation & CRO: You will lead a rigorous testing program to improve performance across the entire search funnel. This includes A/B testing ad copy and bidding strategies, as well as partnering with Web and Content teams to lead and own landing page experimentation and conversion rate optimization (CRO) to ensure we are maximizing every dollar spent
• Collaborate Across Teams: You’ll serve as the go-to expert for search execution, working with Product Marketing, Web, and the Digital Performance Marketing Manager to ensure our ads align with global brand and product launches.

The Ideal Candidate Has:

• 5+ years of dedicated PPC/SEM experience: You have hands-on experience managing large-scale, global accounts in a B2B SaaS environment.
• A Proactive Growth Mindset: You are curious about where search is going. You understand how to apply search fundamentals (keywords/intent) to the next generation of AI-driven platforms and are excited to test them.
• Strong Analytical Skills: You are highly comfortable working with data. You know how to use tools like Sigma or Tableau to pull insights and make decisions based on facts.
• Experience with CRO & Landing Page Tools: You understand conversion rate optimization principles and have experience using landing page builders or testing tools to improve post-click conversion rates.
• Independence & Reliability: You have a proven ability to drive projects forward during EMEA hours while maintaining a consistent communication loop with US-based stakeholders. You are a master of your own time, working effectively across time zones to make smart, independent decisions without needing constant supervision.
• Clear Communication: You can take complex search data and explain it clearly and concisely in English to stakeholders across the company.

Bonus Points:

• AI Tooling: You leverage AI (like Gemini) to work faster - whether it’s drafting ad copy or analyzing data exports to find optimizations.
• ABM Experience: You’ve used platforms like 6sense or Demandbase to coordinate search ads with targeted account lists.
• Data Visualization: You enjoy building dashboards that tell a clear story about campaign performance.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves. If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

• Type: Individual Contributor
• Languages: English and Portuguese mandatory
• Location: This role is at Lisbon, Amoreiras Square 
• Bonus: Yes.
• Benefits: Health insurance, gym membership, annual offsite, english training, free office snack, special discounts to charge your car, meal allowance and extra coverflex benefits
• Contract Type: Permanent

How You’ll Shape Our Story:

We are looking for a motivated and detail-oriented Partnership Developer to join our team. This role requires a professional who is hungry to contribute to the growth of our EV charging infrastructure projects. The key responsibilities of this role are:

• Lead Generation: Identify potential leads for EV charging infrastructure installations through various channels such as research, industry events and in-person scouting.
• Outreach and Engagement: Initiate contact with decision-makers via email, phone calls, and virtual/in-person meetings to introduce our offerings and build strong relationships.
• Prospect Qualification: Conduct research and internal analysis to qualify leads, ensuring they align with our customer needs and location criteria.
• Proposal Development: Assist in developing tailored proposals and presentations that effectively communicate Powerdot’s value proposition to prospects.
• Contract Support: Negotiating contract terms and preparing necessary documentation, coordinating with the legal team as needed.
• Strategy Implementation: Contribute to the development and implementation of strategies to accelerate business development activities, both online and offline.
• Team Collaboration: Work closely with the Business Development team to align efforts and ensure the achievement of objectives within established timelines.
• Networking: Actively participate in networking opportunities to expand our reach and establish valuable industry connections.

This Is About You, Not Us 🫵🏼:

• 2 to 4 years of proven experience in business development, partnerships, or B2B sales – ideally in mobility, logistics, energy, or related sectors.
• Deep understanding of the fleet ecosystem and electric mobility landscape.
• Entrepreneurial mindset with the ability to work independently and take ownership.
• Fluency in Portuguese and English, Spanish is a plus
• Capacity of representing the company in public
• Availability to work on an hybrid system (1 day remote work)

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 

Charging your car should feel as natural as charging your phone. That’s the future we’re building: a network of EV chargers where life happens. We don’t just install chargers. We accelerate sustainable mobility. We obsess over partnerships. We grow relentlessly:our network, our partners, ourselves. If you’re here, you’re probably not looking for “just a job.” Neither are we. 😎 We’re driven by impact, and always looking for people who thrive on turning bold ideas into reality. If that sounds like you, you’ll feel at home here. We’re looking for people who see challenges as puzzles, not problems, thrive in fast-growing, high-energy environments, want to shape the future of mobility, not just watch it unfold. At Powerdot, you’ll get freedom, ownership, and responsibility. The space to experiment. The chance to scale your ideas. And a team that’s always pushing the edge of what’s possible.

Don’t stop reading, the best part’s coming up 👇🏼

• Type: Individual Contributor
• Languages: English and Portuguese mandatory
• Location: This role is at Lisbon, Amoreiras Square 
• Bonus: Yes.
• Benefits: Health insurance, gym membership, annual offsite, english training, free office snack, special discounts to charge your car, meal allowance and extra coverflex benefits
• Contract Type: Permanent

How You’ll Shape Our Story:

We are looking for a motivated and detail-oriented Partnership Developer to join our team. This role requires a professional who is hungry to contribute to the growth of our EV charging infrastructure projects. The key responsibilities of this role are:

• Lead Generation: Identify potential leads for EV charging infrastructure installations through various channels such as research, industry events and in-person scouting.
• Outreach and Engagement: Initiate contact with decision-makers via email, phone calls, and virtual/in-person meetings to introduce our offerings and build strong relationships.
• Prospect Qualification: Conduct research and internal analysis to qualify leads, ensuring they align with our customer needs and location criteria.
• Proposal Development: Assist in developing tailored proposals and presentations that effectively communicate Powerdot’s value proposition to prospects.
• Contract Support: Negotiating contract terms and preparing necessary documentation, coordinating with the legal team as needed.
• Strategy Implementation: Contribute to the development and implementation of strategies to accelerate business development activities, both online and offline.
• Team Collaboration: Work closely with the Business Development team to align efforts and ensure the achievement of objectives within established timelines.
• Networking: Actively participate in networking opportunities to expand our reach and establish valuable industry connections.

This Is About You, Not Us 🫵🏼:

• 2 to 4 years of proven experience in business development, partnerships, or B2B sales – ideally in mobility, logistics, energy, or related sectors.
• Deep understanding of the fleet ecosystem and electric mobility landscape.
• Entrepreneurial mindset with the ability to work independently and take ownership.
• Fluency in Portuguese and English, Spanish is a plus
• Capacity of representing the company in public
• Availability to work on an hybrid system (1 day remote work)

The Kind of Energy We’re Looking For:

• We’re not into titles, egos, or corporate buzzwords. We’re into people who make things happen.
• You lead and listen. Whether you’re steering the ship or rowing alongside the crew, you bring others with you and keep communication wide open.
• You own your stuff. You don’t wait for instructions: you see an opportunity, grab it, and make it better than anyone expected.
• You’ve got a green heartbeat. Sustainability isn’t just cool, it’s core. You care about doing work that leaves the world a little better than you found it.
• You balance hustle with humanity. You love the buzz of in-person teamwork, but you also know when to recharge (pun totally intended 🔋).
• You grow on purpose. You’re hungry to learn, to stretch, and to build something meaningful, not just rack up LinkedIn bullet points.

How you'll be Powered up?

• 🏥 Private health insurance coverage
• 💪🏼 Gym membership to help you stay active
• ⏰ Flexible working hours: you own your time
• 🌍 Annual offsite where we celebrate the year’s achievements and spend quality time together (last year we went to Algarve, Portugal!)
• 🤝🏼 Regular team-building events with your local teammates
• 📚 English Training as English is our language used to connect with all markets and teams
• 🍩 Free office snacks and unlimited coffee & Meal allowance for every worked day
• ⚡️Special discounts for charging your electric vehicle

🧑‍🧑‍🧒‍🧒 Our Promise To You

The best solutions come from different voices. We’re building a culture where inclusion, respect, and equal opportunity aren’t policies they’re lived every day. At Powerdot, everyone has the space to speak up, challenge the status quo, and make a difference. At Powerdot, your voice powers the future, literally. 

Senior Product Manager, Checkout Tripadvisor

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are looking for a Senior Product Manager to lead our Checkout Pod. This team is responsible for the most critical conversion point in our marketplace where a traveler moves from browsing to successfully booking their experience.

We hire for versatility because we need people who can tackle the most pressing gaps in our marketplace. You are someone who can drive results in high-stakes transactional flows as priorities evolve. You thrive in environments where you quickly gain context in a complex domain, identify the biggest levers for growth, and start moving the needle immediately.

Key Responsibilities

• Drive Velocity & Strategy: Own the end-to-end testing cycle for the Checkout Pod. You will define hypotheses, launch A/B tests, and iterate based on results to drive checkout conversion and post-booking engagement.

• Lead the Roadmap: Create and deliver a comprehensive product roadmap for checkout and post-booking experiences, prioritizing initiatives based on impact and strategic value. You will be responsible for measuring and reporting your pod’s impact to the business.

• Work Across Surfaces: Lead checkout and confirmation flows across web and mobile app platforms (iOS/Android). You understand the unique nuances of different surfaces and how to create a cohesive, high-trust experience across them.

• Navigate Ambiguity: Comfortably operate in situations where technical, regulatory, or business constraints are evolving. You are willing to take bold steps, making data-backed "pivot or persevere" decisions in a high-stakes transactional environment.

• Stakeholder Engagement: Build strong relationships with key stakeholders across Payments, Fraud, Loyalty, App, and Brand teams. You are able to communicate product performance and vision clearly to senior leadership while advocating for the needs of our travelers.

• Collaborate with your Pod: Act as the product lead for a cross-functional team of engineers, designers, researchers, and data scientists. You are responsible for keeping the work focused on reliability and conversion, high-quality, and moving at speed.

Who You Are

• Experimentation-First: You have a demonstrated ability to develop experimentation strategies that measure both short- and long-term success. You believe product decisions should be validated by data, especially in high-impact flows like checkout.

• Customer Obsessed: You start with the traveler and work backward. You have deep empathy for the user and a relentless focus on making the booking experience frictionless, trustworthy, and reassuring.

• Marketplace Mindset: You understand how a two-sided marketplace functions. You know that while we are traveler-first, our success also depends on operators and partners, and you can navigate trade-offs between conversion, risk, and operational constraints.

• Strong Communicator: You are a motivator and influencer who can convey complex checkout and payments concepts clearly to diverse audiences. You have experience writing concise product requirements and distilling experiment results into clear recommendations.

• Versatile & Fast: You can jump into a complex transactional problem space, identify the core challenges, and start contributing in a matter of days. You are comfortable moving from backend logic and platform architecture to user-facing confirmation experiences and in-checkout UX.

 Job Location: Remote

This role is a remote position in Portugal & Poland. Occasional travel to company offices as necessary.

Skills & Experience 

• 5+ years of experience in Product Management, preferably in online marketplaces.

• Proven experience shipping features in transactional or checkout flows across multiple surfaces, including native apps and web.

• A track record of running A/B tests that actually moved the needle on conversion or revenue.

• Experience working in a "Pod" or cross-functional team model.

• Familiarity with ML-driven features like recommendations or personalization in checkout or post-booking contexts is a plus.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.\

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Remote

#LI-GM1

SingleStore engineers build the real-time data platform powering some of the world’s most demanding applications. Our cloud-native architecture enables high-performance transactional and analytical workloads at scale, and our teams ship production code continuously throughout the year.

We operate in a fast-moving, highly collaborative environment where engineers own their work end-to-end and partner closely across Product, Sales, and Go-To-Market teams to deliver meaningful business impact.

Position Summary

We are seeking a Senior Software Engineer to join the Helios team and play a critical role in designing and delivering core capabilities for SingleStore’s cloud-managed service. This is a senior technical leadership role with end-to-end ownership of large, release-defining projects at the intersection of distributed systems, cloud infrastructure, and database technology.

The focus of this role is on cloud based metering and billing for all Helios products and features. You will be responsible for building and maintaining the bookkeeping system and integrations that powers millions in cloud revenue with extreme attention to detail.

As a Software Engineer, you will set technical direction, solve complex system-level problems, and act as a force multiplier across the organization. You will work closely with Product and customer-facing teams to ensure our platform meets the needs of both long-standing enterprise customers and new adopters.

This role is ideal for an engineer who thrives on deep technical challenges, takes pride in building durable systems, and enjoys mentoring others while remaining hands-on.

Note: This role is open across multiple levels. Final leveling (Senior, Staff, or Principal) will be determined based on experience, scope of impact, and demonstrated technical leadership throughout the interview process.

Role and Responsibilities

• Lead technical design and decision-making for large, release-defining projects impacting SingleStore’s cloud platform.
• Design and implement new capabilities across networking, control plane, and managed service infrastructure.
• Solve complex, mission-critical system problems with solutions that are scalable, maintainable, and resilient.
• Collaborate closely with Product Management to translate customer and business requirements into robust technical solutions.
• Investigate and resolve difficult issues in production and development environments while balancing multiple responsibilities.
• Communicate complex technical decisions and trade-offs clearly, including their impact on system performance, reliability, and business outcomes.
• Mentor and guide engineers on system design, coding standards, and architectural best practices, raising the technical bar across the team.
• Participate in customer POCs and technical engagements, helping optimize performance, reliability, and adoption.
• Partner cross-functionally with teams including Sales, Marketing, and G&A to support product delivery and customer success.

Required Skills and Experience

• 4+ years of experience developing and debugging system-level software in Golang or similar language
• Familiarity with distributed systems managed via Kubernetes.
• Demonstrated ability to design and build highly reliable, high-performance system software.
• Experience working in environments where performance, scalability, and reliability are critical.
• Bachelor’s degree in Computer Science or equivalent practical experience.

Preferred Qualifications

• Experience building cloud-native SaaS platforms.
• Experience working with frontend web frameworks like React.
• Background with cloud based metering and billing and generally accepted account practices.

SingleStore delivers our cloud-native database with the speed and scale to power the world’s data-intensive applications. With a distributed SQL database that introduces simplicity to your data architecture by unifying transactions and analytics, SingleStore empowers digital leaders to deliver exceptional, real-time data experiences to their customers. SingleStore is venture-backed and headquartered in San Francisco with offices in Sunnyvale, Raleigh, Seattle, Boston, London, Lisbon, Bangalore, Dublin and Kyiv. 

Consistent with our commitment to diversity & inclusion, we value individuals with the ability to work on diverse teams and with a diverse range of people.

To all recruitment agencies: SingleStore does not accept agency resumes. Please do not forward resumes to SingleStore employees. SingleStore is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company.

SingleStore values individuals for their unique skills and experiences, and we’re proud to offer roles in a variety of locations across the United States. Salary is based on permissible, non-discriminatory factors such as skills, experience, and geographic location, and is just one part of our total compensation and benefits package. Certain roles are also eligible for additional rewards, including merit increases and annual bonuses. 

SingleStore’s base salary range for this role, if based in California, Colorado, Washington, or New York City is:  $150,000 -  $220,000 USD per year 

For candidates residing in California, please see our California Recruitment Privacy Notice. For candidates residing in the EEA, UK, and Switzerland, please see our EEA, UK, and Swiss Recruitment Privacy Notice.

#li-remote #remote-li

How you will make an impact:

As a Software Engineer II, Infrastructure on the Queueing and DBOps team, you’ll:

• Help operate the infrastructure behind Iterable’s mission‑critical data systems, including high-throughput Apache Pulsar clusters, RDS Postgres/Aurora, Elasticache/Valkey, and OpenSearch.
• Implement safe, automated patterns for upgrades, migrations, and configuration changes (e.g., blue‑green and rolling deployments) that keep our uptime and data integrity SLOs.
• Build and evolve Terraform/IaC modules and other “golden path” tooling that make it easy for engineering teams to adopt our platforms safely and consistently.
• Partner closely with our backend engineers to provide the infrastructure foundations for libraries and features, including rate limiting, database caching, and CDC pipelines.

You’ll work in a small, high‑impact team where your decisions directly influence Iterable’s reliability, costs, and ability to ship new data-powered features.

What you’ll do

• Run a reliable data infrastructure at scale
• Operate production Pulsar, database, caching, and search clusters with a focus on high availability, performance, and predictable behavior.
• Implement and refine alerting, dashboards, and runbooks to catch issues early and reduce incident MTTR.
• Standardize and automate infrastructure patterns
• Extend and maintain Terraform modules and other shared tooling used across engineering for team-owned services.
• Drive consistency in how environments are provisioned and configured, reducing drift and simplifying audits, upgrades, and troubleshooting.
• Deliver safer upgrades and migrations
• Contribute to zero‑downtime upgrade strategies for all team-owned infrastructure
• Support strategic migrations with high‑quality plans, test coverage, and rollout mechanics.
• Level up reliability and on‑call
• Participate in the on‑call rotation for Queuing and DBOps infrastructure, owning incident response and follow‑ups for your domains.
• Turn incident learnings into durable improvements in tooling, automation, and documentation.

Required Core Competencies & Proficiencies

• Have 2+ years of experience as a Software Engineer, Infrastructure / SRE / Platform engineer, or similar role.
• Have hands‑on experience operating cloud infrastructure (ideally AWS) in production, including at least one of:
• Managed databases (Postgres/Aurora or similar)
• Distributed queues/streaming systems
• Caching systems
• Search or analytics datastores 
• Are comfortable writing production code in at least one modern language; experience with Python and/or Golang and/or Java is a plus.
• Have practical experience with Infrastructure as Code (Terraform strongly preferred) and CI/CD pipelines.
• Enjoy debugging complex distributed systems and tracking down performance bottlenecks across services, databases, and queues.
• Communicate clearly with both infra and backend engineers and are comfortable collaborating across teams.
• Bring a growth mindset and a bias toward automation, simplification, and long‑term reliability over one‑off fixes.

What we offer 

• Competitive salaries & meaningful equity
• Private Medical Insurance
• Life/Risk Assurance
• Meal Allowance: 8.55€ per day
• Community Days (days for us to give back to the community) 
• Paid Annual Leave (22 days)
• Global Lifestyle Reimbursement Account
• Paid Sabbatical
• Complete laptop workstation

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a CS Operations Team Lead ou will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Customer Success Manager (CSM) who will own a portfolio of SMB customers and manage it as a book of business, dedicated to driving measurable outcomes through value-based engagement and proactive guidance. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Customer Success Manager (CSM) your key area of responsibility will be delivering customer outcomes and maximizing net retention by ensuring a consistent, value-driven experience from onboarding through renewal and expansion. You will be responsible for the implementation of structured training and best-practice guidance, as well as managing the renewals pipeline and executing mitigation plans to reduce churn risk. You will also need to provide regular status reports on key customer metrics, including health, product adoption, and recurring revenue to ensure visibility across the organization. You will need to work closely with Geotab’s Product, Sales, Support, and Operations teams, as well as collaborate with global and cross-functional teams to deliver a consistent, high-quality customer experience.

To be successful in this role you will be a customer-centric self-starter with a growth mindset, possessing excellent communication, listening, and negotiation skills in English, Portuguese and, ideally, Spanish. In addition, the successful candidate will have strong analytical skills with an ability to interpret customer data, identify growth opportunities, and manage a portfolio of accounts in a dynamic, fast-paced environment. The successful candidate will also be able to manage multiple timelines and contrasting priorities to ensure timely results.

How you'll make an impact:

• Own the customer lifecycle for an assigned portfolio of accounts, ensuring a consistent, value-driven experience from onboarding through renewal and expansion.
• Deeply understand customer objectives by validating and documenting key business goals, defining success criteria, and building actionable success plans to achieve those outcomes.
• Lead onboarding, education, and enablement of new customers by delivering structured implementation, training, and best-practice guidance that drive rapid adoption and accelerate time-to-value, platform proficiency, and ongoing value realization.
• Build and maintain strong, trust-based relationships with key customer stakeholders and decision-makers, becoming a strategic partner in their business.
• Conduct proactive, value-led customer engagements (e.g., success reviews, health checks) to drive adoption, retention, and account growth.
• Monitor customer health and early churn indicators, develop mitigation plans, and execute targeted interventions to reduce risk and improve retention.
• Identify, qualify, and influence growth opportunities (upsell, cross-sell, referrals) in partnership with the Sales team.
• Own and proactively manage the renewals pipeline, identifying risks, driving renewal strategies, and securing timely renewals.
• Respond to and resolve customer inquiries and escalations related to product, contractual, and operational topics, coordinating internal resources as needed.
• Forecast, track, and report on key customer metrics, including health, product adoption, retention, NPS/CSAT, and recurring revenue.
• Act as the voice of the customer internally, providing structured feedback and insights to Product, Sales, Support, and Operations to influence roadmap and process improvements.
• Support local teams with contractual topics, strategic customer communications, and project-based initiatives.
• Collaborate effectively with global and cross-functional teams to deliver a consistent, high-quality customer experience and scalable success motions.
• Maintain accurate, up-to-date account records and activities in CRM and CS platforms to ensure visibility and coordination across teams.
• Leverage data and AI for product usage, customer health scores, and analytics to prioritize outreach, refine success plans, and drive adoption.
• Contribute to the continuous improvement of Customer Success playbooks, processes, and tooling based on frontline learnings.

What you'll bring to this role:

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Field Services Coordinator who will support operations across multiple European markets. If you love technology and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Field Services Coordinator, your key area of responsibility will be managing complex service operations across borders and cultures. You will need to work closely with field technicians, customers, and internal teams like Logistics, Sales, and Customer Success, as well as communicate with third-party service partners.
To be successful in this role, you will be a highly organized professional with strong technical knowledge and the ability to manage multiple timelines to ensure timely results. In addition, the successful candidate will have strong analytical skills with an ability to identify process improvements, increase efficiency, and ensure compliance with local regulations and safety standards.

How you'll make an impact:

• Coordinate and schedule field service activities (installations, maintenance, rip and replace) across assigned market(s).

• Act as the primary point of contact between field technicians, customers, and internal teams.

• Manage service requests, work orders, and ensure timely completion of field operations.

• Track and report on service KPIs, SLAs, and field performance metrics.

• Maintain accurate records in internal systems.

• Collaborate with other teams (logistics, sales, training, customer success) to ensure a smooth and successful customer experience.

• Support coordination of third-party service partners and subcontractors.

• Identify process improvements to increase field service efficiency and customer satisfaction.

• Escalate technical issues to engineering or product teams as needed.

• Ensure compliance with local regulations, health & safety standards, and company policies.

What you'll bring to this role: