Geely Leeds
Contract Type: Permanent
Salary: Up to £80,000k OTE (basic salary varies based on experience, plus bonus!)
Hours: 44 Hours - Mon to Fri 9.00am to 6.00pm (one late finish to 7pm and a day off midweek), Sat 9.00am to 5.00pm and Sunday 11.00am to 3.00pm (rota basis)

A rare and exciting opportunity has become available at Geely Leeds as a Sales Manager. Have you got what it takes to lead an established department in an electrifying franchise? If so, we would love to hear from you! The successful candidate will receive an industry leading remuneration package with access to in-house training. 

As Sales Manager, you will act as a role model for customer service excellence for the team, always leading by example. You will develop long-lasting, meaningful relationships with our customers and coach and motivate the team to do so too. You will be reporting into the General Manager. This is an opportunity not to be missed!

You will oversee the day to day running of the showroom including vehicle valuations and sales; supervising the vehicle journey from workshop prep right through to imaging and showroom presentation. You will work alongside the divisional buyer, dedicated prep Technicians, detailers and photography team so that you can deliver marketing standards.

Responsibilities

• Managing the full sales process, from web inquiry to phone & showroom
• Managing staff performance from structured 121’s to training & development
• Implementing department targets and brand KPI's
• Responsible for buying in vehicles. As well as up to date stock pricing
• Ensuring full FCA compliance within the Sales Department
• Manage and own our Customer Satisfaction

You will have prior experience in a similar premium automotive environment with a proven track record in transactional sales and delivering exceptional customer service experiences. You will be able to demonstrate experience in leading a highly motivated team and know how to get the best out of each team member.

Experience monitoring financial performance against budget and the ability to identify and address any shortfalls promptly is a must. You will need the ability to understand finance and insurance product regulations and have excellent communication skills and the ability to influence and negotiate a sale. Due to the nature of the role, a full UK driving licence is essential.

If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch.

Leeds Nissan

Contract Type: Permanent, full-time

Hours: 42 Hours weekly (Monday to Friday 8am to 6pm, with one early finish per week and Saturdays 8am to 2pm on a rota basis)

Salary: OTE up to £38,000 (uncapped) with basic of £29,000- £32,000 DOE per annum 

Leeds Nissan is recruiting for an experienced and dedicated Service Advisor to join our Aftersales Team on site. 

Joining our friendly aftersales team, you will be a team player with exceptional communication skills to build rapport with colleagues and customers. You will report to our aftersales manager who will help impact your knowledge and experience along with the team, allowing you to develop your skills and establish a strong career within the industry. This is an opportunity not to be missed!

As a Service Advisor, you will benefit from continuous training opportunities through our in-house brand development. This is a truly exciting opportunity with potential for progression opportunities!  

Responsibilities

• Booking MOTs, services and other repair work for our customers
• Advising customers about warranty cover and upselling additional parts / accessories that will benefit the customer
• Liaising with the full Aftersales department to organise and schedule appointments, based on workload and call volumes
• Managing a high-volume of customers daily as well as telephone calls and online booking queries
• Informing customers of turnaround times and ensuring effective communication throughout the time when a customers’ car is in the workshop
• Maintaining accurate customer records, and updating the systems when any bookings have been made

As a Service Advisor at our busy dealership you must have heaps of energy, a warm personality and a real passion for delivering a first class customer experience each and every time. You will have excellent communication skills and the ability to build rapport easily whilst being able to explain technical information in a way that is clear and concise. Previous experience using Kerridge / ADP would be an advantage, as well as having knowledge of other essential dealer systems. 

You will be a great team player but be able to also work independently using your own initiative. We want to hear from you if you have worked in a similar role within the automotive industry and have a passion for customer service and cars! 

If your skills and experience match what we are looking for, please apply today and a member of the Talent Acquisition Team will be in touch. 

Level 3 Service Technician

Leeds Ford

Contract Type: Permanent, full-time

Salary: OTE up to £52,480 (Uncapped); between £34,000 to £38,000 basic depending on qualifications, plus £3,000 Productivity Bonus and Time Saved Bonus Scheme

Hours: 40 hours between Monday - Friday 8:30am - 5:00pm, plus 1 in 3 Saturdays 8:30am - 12:30pm

Lookers Leeds Ford are recruiting for a Vehicle Technician / Mechanic to join their fantastic workshop. While working alongside other experienced technicians, you will play a vital role, carrying out vehicle health checks using the latest technology, conducting vehicle services and carrying out any additional repairs. 

Here at Leeds Ford, you will report to the accomplished Aftersales Manager, who will give on-going support to ensure you have the tools needed to succeed in your role. We can also offer you excellent career progression and training opportunities, including manufacturer accredited schemes and Hybrid & Electric training, to accelerate your career further!

Our Vehicle Technicians / Mechanics play a vital role within our Service team by delivering first class customer service every time. We want you to be part of our success. If you’re a qualified Vehicle Technician or an experienced Mechanic, whether you work in a dealer group or independent garage, we want to hear from you! 

Responsibilities

• Carrying out pre-delivery inspections on new and used vehicles
• Carrying out checks in line with manufacturers guidelines
• Fitting any additional accessories requested by the customer
• Vehicle health check and report any further work which may be required
• Checks on the vehicles' lights, tyre pressure, mechanical and electrical components
• Completing minor repairs on new and used vehicles
• Ability to understand and carry out basic diagnosis in both mechanical and electrical work
• Conducting vehicle service in accordance with manufacturers guidelines and customer requests
• Carrying out any additional repairs once authorised by the customer
• Warranty repairs are per the manufacturer’s guidelines and relevant write up is complete
• Taking the customers vehicle out on a road test to ensure all faults are rectified
• Complete all relevant paperwork to a high standard

The ideal candidate will have prior experience as a mechanic. You'll be self-motivated, ambitious, and eager to learn, while being able to work to the highest standards. You will require a full UK driving licence and completion of NVQ Level 3 or equivalent qualification.

Having previous experience of working with brand would be advantageous, although not essential as full brand accreditation training can be provided. 

The Financial Crime Risk Team 

We’re part of the Risk Organisation and are at the forefront of GoCardless’ global expansion.  We ensure that GoCardless adopts, implements and maintains innovative and appropriate processes and controls, paving the way for our company to deliver superb products in a compliant manner.

The Role

As the Second Line of Defence (2LoD) subject matter expert, the Financial Crime Risk Manager will report directly to the Group MLRO and will play both a regional and global role. In this role, you will be primarily tasked with building and maintaining effective AML/CTF, ABC, and sanctions systems and controls to ensure compliance with laws and regulations in various GoCardless locations.

This is a 12 month fixed term contract.

What excites you

• Executing the firm’s annual financial crime Enterprise-wide Risk Assessments, including risk identification, data analysis, inherent risk assessment and control evaluation; 
• Closely follow legal, compliance, and regulatory developments in relation to AML/CTF, ABC, and sanctions in the Fintech industry, to ensure our processes keep pace;
• Drafting annual external reports to regulatory authorities, and liaise with the FCA, NCA and other external agencies where applicable;
• New products, markets business partnerships/intiatives risk assessments and programme updates;
• Drafting financial crime management information and periodic reports to senior management, analysing trends and recommending enhancements to first line controls; 
• Delivering targeted financial crime training to the Compliance Operations team and Sales team on areas that are identified as requiring improvement;
• Advising on CDD escalations based on internal policies and procedures;
• Monitoring and responding to AML / Sanctions-related escalations in JIRA;
• Reviewing and approving of high-risk customers at onboarding (e.g. PEPs);
• Reviewing and approving of requests for waivers, dispensations and minor policy exceptions from the first line defence;
• Promoting a culture of good financial crime management across the firm;
• Covering MLRO annual leave / absences
• Supporting on the Financial Crime Risk roadmap projects to design and deploy controls over new products, new markets, and enhancements throughout the company;
• Support the wider Compliance based on capacity, need and expertise.

 What excites us

• You have 5+ years’ experience in financial crime within the 2 LoD of an FCA regulated financial services firm or within consultancy;
• You have strong working knowledge of regulatory frameworks, guidelines, and requirements across the UK, US, EU, New Zealand, Australia, and/or Canada, as well as bodies like the FATF, Wolfsberg Group, etc.;
• You have experience in designing internal controls from scratch and driving their implementation, including automation where feasible;
• You have worked within a fast growing, scale-up business;
• You have experience conducting AML/CTF and sanctions compliance monitoring reviews, including model calibration and validation;
• You have exceptional analytical, writing and presentation skills;
• You have a 'sleeves-rolled-up' approach to your work.

Base salary range: £46,400 - £69,600

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£46,400 - £58,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.