The role

Sales Ops is a force multiplier and "the critical link between the development and the execution of the sales strategy and go-to-market strategy." The team's mission is to increase the productivity and effectiveness of our customers and our GC colleagues by reducing friction in the sales process.

The Sales Ops Analyst will play a vital role in this mission, directly empowering our commercial teams and driving efficiency through robust system management, data integrity and user support. Diagnosing and fixing issues in Salesforce.com and in our commissions data will be a large part of this role.

Our Tech Stack and Tools: Salesforce, Qobra, Revenue Cloud, Docusign, Kernel, Cognism, LinkedIn Sales Navigator, Salesloft, Gong, ChiliPiper, Crossbeam.

What excites you

• Acting as a key partner to our Commercial teams, providing essential deal desk support and collaborating with a broad range of stakeholders across Sales, RevOps, Legal and Finance to guide deals from lead to close
• Taking ownership of system health across our sales tech stack, triaging user issues via Jira, performing audits and maintaining configurations for security, permissions and data integrity
• Translating business needs into effective tooling and process solutions, including gathering requirements, building configurations and supporting business process automations
• Enabling user adoption through clear training and communications, and proactively identifying productivity-boosting improvements across the stack
• Applying best practices and conducting rigorous testing to ensure robust, scalable outcomes
• Translating a technology-driven vision into tangible business outcomes
• Driving alignment on our vision and strategy, so every GeeCee has a clear understanding of our priorities, why they're important, and how their work impacts GoCardless' success
• Building trust and connection, so GeeCees are engaged as true advocates of the business, feel they have a clear voice, are listened to, and continue to deliver outstanding work through periods of transformational change
• Contributing to a vibrant culture where everyone feels a sense of belonging and loves working here
• Co-owning a significant portion of our commissions operations, approximately 40% of this role, including managing commissions data accuracy, supporting monthly/quarterly payment cycles, working closely with Finance and administering commissions tooling (primarily Qobra).

What excites us

• Proven experience in a Sales Operations, Revenue Operations or similar analytical role
• Hands-on experience working with CRM and sales tools, including building and maintaining configurations, custom objects and workflow automations
• Comfortable working with large, complex data sets in Google sheets or Excel.
• Experience managing or supporting commissions processes, including data validation, payment support and working with commissions platforms
• Strong communication skills and a partnership mindset to support and enable commercial teams

(Nice-to-haves)

• Salesforce Admin Certification
• Direct Deal Desk experience is a strong plus
• Familiarity with CPQ, Revenue Cloud or commission management tools such as Qobra
• An understanding of how CRM and sales tools integrate across a broader tech stack
• Experience in a Fintech or SaaS environment is beneficial, but not essential

Base salary range: £27,976 - £39,600

Base salary ranges are based on role, job level, location, and market data.  Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£27,976 - £33,000) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Role

Teneo Financial Advisory are looking for a Compliance Administrator to join our growing Quality & Risk Management (QRM) team in Leeds.  

Key Responsibilities

• Coordination of QRM reporting requirements and compliance calendar – including initial requests for data etc 
• Coordination of bulk professional membership renewals 
• Coordination of annual review of policies on internal Practice Manual 
• Coordination of team newsletters to the business, including some design and edit work 
• Coordination of risk induction programme to new joiners 
• Coordination of staff CPD compliance and annual risk score compilation 
• Management of internal Practice Manual 
• First/initial review of gifts and entertainment requests. 

Key Skills & Experience

• Highly organised, confident working independently with the ability to respond to queries quickly and efficiently 
• Excellent attention to detail 
• Excellent communication skills 
• Experienced user of excel, word and powerpoint 

What can we offer you?

New joiners are supported by an induction programme, training in the tools and processes to the analyst role, with continuous improvement and development achieved through a structured and tailored programme that suits your career development..

As well as this we offer a whole host of benefits and reward including:

• Market-leading salary
• 28 days annual leave, with an option to purchase additional days
• An additional Inclusion Day leave
• Discretionary Bonus Scheme
• Pension Plan (with additional employee contribution options)
• Extensive investment in personal development & learning
• Enhanced maternity and paternity leave (dependent on length of service), with shared parental leave options
• Additional benefits and options including:
  • Private medical insurance
  • Income protection
  • Life assurance
  • Cycle to work scheme
• Regular social, cultural and charitable activities

The Financial Advisory Team at Teneo

Teneo’s global Financial Advisory business advises corporates, creditors and other financial stakeholders in situations of financial stress and distress. No two situations are the same. Our advice and approach is tailored to each situation and each client. At Teneo, we believe such occurrences present new opportunities for our clients. Opportunities to restore value, raise new capital, pivot in a new direction and ultimately, identify certainty amidst chaos. Teneo partners with clients to find viable opportunities that will protect and enhance value and help them to build strategies that will most benefit their business and/or investment goals.

Integrating the disciplines of financial advisory, management consulting, investor relations, strategic communications, government affairs, risk analysis and talent advisory, Teneo’s global team guides companies and their stakeholders through periods of uncertainty and stress. We help address the challenges a business faces and our focus is on delivering certainty from uncertainty.

About Teneo

Teneo is the global CEO advisory firm. We partner with our clients globally to do great things for a better future.

Drawing upon our global team and expansive network of senior advisors, we provide advisory services across our five business segments on a stand-alone or fully integrated basis to help our clients solve complex business challenges. Our clients include a significant number of the Fortune 100 and FTSE 100, as well as other corporations, financial institutions, and organizations.

Our full range of advisory services includes strategic communications, investor relations, financial transactions and restructuring, management consulting, physical and cyber risk, organizational design, board and executive search, geopolitics and government affairs, corporate governance, ESG and DE&I.

The firm has more than 1,600 employees located in 40+ offices around the world.

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