About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

JOB DESCRIPTION: Executive, Social Media & Influence

DEPARTMENT: PR & Influence, Social (Social@Ogilvy)

LOCATION: Kuala Lumpur

REPORTING TO: Senior Social Media Manager, Head of PR & Influence, Social  

About Social@Ogilvy: At Ogilvy, we believe in making brands matter. Social@Ogilvy is at the forefront of defining the next generation of marketing communications, driving word of mouth and action for our clients. We are a dynamic, fast-paced team passionate about connecting brands with people online in meaningful ways. As part of the broader PR & Influence and Social team, you will also work collaboratively with team members on integrated PR and Influence campaigns.

The Role: We are seeking a highly motivated, detail-oriented Social Media & Influence Executive to join our growing Social@Ogilvy team. This role is crucial for the seamless execution of social media and influencer campaigns, providing essential support to the Senior Social Media Manager. You will be the go-to person for ensuring our social content is always on point, on time, and impactful. This is an excellent opportunity for someone with a "can-do" attitude, a thirst for knowledge, and a genuine passion for the ever-evolving social media landscape.

KEY RESPONSIBILITIES:

1. Social Media Content Execution & Coordination:

• Assist in the development, organisation, and management of social media content calendars and assets for assigned clients.
• Ensure all content posts are kept up to date on client documents and proactively alert the team to any changes, blockers, or potential delays.
• Prepare social research on current trends, topics, and competitor activities to inform clients’ and new-business content ideation and strategy.
• Contribute to the development of creative content angles and ideas, including preparing design examples and basic visual mock-ups.
• Assist in content creation for social media posts, including drafting compelling copy, preparing visual references, and basic video shooting/editing.
• Prepare and format all social media materials for internal review, client approval, and final publishing.
• Manage file keeping, ensuring all content assets, project documents, and client feedback are properly stored and easily accessible.

1. Community Management & Engagement Support:

• Monitor social media channels daily for client mentions, comments, direct messages, and relevant conversations.
• Assist in drafting timely and appropriate responses to community engagement under the guidance of the Senior Social Media Manager.
• Support influencer identification and research for client campaigns, including compiling lists and initial outreach.
• Track influencer deliverables and monitor their content performance.

1. Administrative & Project Coordination:

• Provide excellent project coordination and administrative support, including agenda setting, meeting preparation, scheduling, status reports, and timeline tracking.
• Support the preparation of presentation materials for internal and client meetings.
• Assist in scheduling and coordinating meetings, including preparing agendas and minutes.
• Manage internal tools (e.g., Maconomy) to support PO creation, job code creation, and activity reporting processes.

1. Research & Insights Support:

• Conduct thorough research on industry trends, competitive analysis, and new social media features/platforms relevant to client businesses and new business development.
• Assist in compiling data and insights for proposals, business development pitches, and internal learning.
• Monitor industry news and updates, sharing relevant information with the team.

1. Performance Tracking & Reporting:

• Assist in building reports by analysing organic and paid social media performance data.
• Compile basic post-event/campaign reports, including key metrics, observations, and initial recommendations.
• Deliver work and results that are aligned to the client’s scope of work, KPIs, and timelines.

1. Event Coverage & On-Ground Support:

• Assist the social team in covering client events and on-ground activities, including content capture (photos/videos).
• Prepare necessary event materials (e.g., mic, props, phone stand, talent sign-off forms, charging devices).

QUALIFICATIONS & SKILLS:

• Experience: 0-2 years of related industry experience in social media, digital marketing, or communications (fresh graduates with relevant internships are encouraged).
• Social Media Acumen: Strong grasp of the social media space, online media jargon, and technology. Familiarity with content algorithms and advertising formats on key platforms (Facebook, Instagram, TikTok, XiaoHongShu, YouTube, LinkedIn, etc.).
• Communication: Excellent written and verbal communication skills. Able to communicate effectively with co-workers and working-level clients. Fluent in English and at least one other language (Good to have: Mandarin and Bahasa Melayu)
• Organisational Skills: Highly organised with strong attention to detail and robust follow-through.
• Problem-Solving: Effective problem-solving skills and a resourceful approach.
• Technical Proficiency: Knowledgeable in using social media tools (e.g., Sprinklr, Brandwatch, native analytics) and proficient in Microsoft Office Suite (PowerPoint, Excel, Word). Basic video editing/graphic design skills are a plus.
• Team Player: Ability to interact and collaborate effectively with diverse internal teams and external stakeholders.
• Curiosity: Relentless curiosity, a nose for news & trends, and a hunger for what makes great social content.
• Work Ethic: Passion and pride in driving great work, coupled with a strong work ethic.

Note: This role may involve close collaboration with an alcoholic beverage brand. Candidates should be fully comfortable with the nature of the product and related marketing activities.

What You Will Learn & Apply:

• A deep understanding of what makes great social work and what it takes to make it happen.
• Proficiency in using internal and external research capabilities to prepare in-depth analyses.
• The ability to stream briefs into the right workflow (e.g., content studio/creative process) based on integrated marketing communications principles.
• How to manage expectations of internal and external stakeholders effectively.
• Relationship-building skills with internal and external stakeholders to facilitate project outcomes.

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.  

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

Social@Ogilvy:

Social Media Planning 

• Assist in developing social media strategies and content plans for social assets. 

• Assist in organizing and ensuring content posts are kept up to date on the client documents and to alert when there are changes or blockers. 

Social Media Content Creation 

• Prepare social research into current trends and topics to be made into social content for clients. 

• Contribute to the development of creative content angles and ideas, including preparing design examples. 

• Assist in content creation for social media posts, including, but not limited to, writing copies, preparing design examples, shooting and editing videos. 

• Create and edit designs using Canva; must have strong knowledge and skills in Canva for producing high-quality social media content. 

• Assist in preparing materials for review, approval and publishing. 

Administrative / Organisational Skills 

• Manage file keeping, ensuring all documents are properly stored and accessible. 

• Support the preparation of presentation materials for internal and client meetings. 

• Assist in scheduling and coordinating meetings, including preparing agendas and minutes. 

Event Coverage / Campaign 

• Assist social team in covering client events and on-ground activities. 

• Prepare event materials, such as mic, props, phone stand, talent sign-off form, charging of devices, etc. 

• Assist in preparing content for review, approval and publishing. 

• Assist in post-event / campaign reports, including SWOT analysis and recommendations. 

Influencer Marketing 

• Assist in identifying and researching potential influencers for client campaigns. 

• Support the development of influencer engagement plan and execution of influencer outreach and engagement strategies. 

• Coordinate influencer deliverables and track campaign performance. 

• Monitor social media channels for influencer content and engagement. 

Research for Proposal (New Business Development) 

• Conduct research on potential new business, industry trends, and competitive analysis. 

• Assist in compiling data and insights for proposals and business development pitches. 

• Monitor industry news and updates relevant to client businesses to the team. 

Brand@Grey

Key Responsibilities

• Assist in managing day-to-day communication between client and internal teams

• Prepare contact reports, meeting minutes, and status updates

• Support in campaign planning and execution across digital and offline platforms

• Coordinate project timelines and ensure deliverables are met

• Assist in preparing presentation decks, proposals, and reports

• Track project progress and maintain internal documentation

• Support administrative and operational tasks related to account management

• Conduct basic research on market trends, competitors, and consumer insights when required

Learning Outcomes

By the end of the internship, the intern will gain exposure to:

• Advertising agency workflow and processes

• Client relationship management fundamentals

• Campaign development and execution

• Cross-functional team collaboration

• Brand communication strategy basics

• Project management in a fast-paced environment

*PLEASE NOTE THIS INTERNSHIP IS ONLY OPEN TO LOCAL MALAYSIAN STUDENTS*

This job posting is for two internship headcount which is:

1. Intern, Social with Ogilvy Malaysia

2. Intern, Brand with Grey Malaysia

About Ogilvy

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry. 

About the Role  

You will become the trusted go-to person for clients on day-to-day requirements, issues and challenges. You are the key liaison with clients, internal teams and other agency partners. You are skillful in delivering high quality of work on time and on budget.

With 4 - 6 years related (social media/PR agency / in-house client communications) experience, you have a solid foundation of how the agency works and able to manage clients’ expectations effectively. You can form strong client relationships and be the hub to receive, distribute and manage the work. You’re driven by our mission to make our clients’ brands matter, and fundamentally believe that creativity and earning influence for our clients have the power to change fortunes. You can work collaboratively with all internal team members (within the PR practice, as well as within different teams in the Ogilvy Group) to getting outstanding work done.

You will support our clients branding, PR and social media strategy across all channels. A keen interest in delivering an earned-first approach and communications trends is a must. The role reports into the PR Director.

Your focus as a Manager:

• Deliver high quality work and become a strong advocate for the agency/client relationship.
• Able to own and execute project management/workflow, processes, and reporting.
• Manage client objectives, expectations, and timelines, and communicate effectively to the internal team.
• Able to effectively present work that delivers business success for clients and ensures feasibility of delivery and implementation.
• Strong analytical skills with ability to develop compelling messages for complex business issues/offerings and identify/ resolve emerging account issues
• Develop strategic research approaches to support strategy development, defining objectives and outcomes for clients
• Develop and implement Communication Strategy and Plans independently and effectively
• Understands work scopes, and effectively manage resource requirements and budgets.
• Achieve mastery of delivering and implementing PR and Social capabilities that build client satisfaction which opens new growth opportunities for the agency.
• Manage independently including identifying gaps and providing recommendations to meet clients’ targets/KPIs

The skills you learn and apply:

• Understand what makes great work and what it takes to make it happen.
• Ability to stream briefs into the right workflow based on experience and a strong understanding of integrated marketing communications principles.
• Plan, schedule, execute, manage, and report on project progress.
• Ability to manage expectations of internal and external stakeholders and team members.
• Ability to solve and overcome delivery issues and challenges (i.e. time, resources, budget, capabilities) that meet clients’ and agency’s interests.
• Guide team members in work performance, be a good listener, and provide feedback as needed to deliver a high quality of work.
• Relationship-building with internal and external stakeholders to facilitate project outcomes.
• Possess the EQ required to facilitate multiple specialists, personalities, and opinions.

The qualities that will make you successful

How We’ll Support You 

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We’ll empower you with the tools you’ll need to succeed. We’ll give you the autonomy to seek out new paths and better ways of doing things. We’ll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we’ll provide opportunities for you to do work of which you’ll be proud, with people you’ll be proud to call your teammates.