We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Kuala Lumpur, Malaysia.

As an ideal candidate, you will have:

• 5 to 8  years of related industry experience, ideally 2 years of experience in a customer facing role
• Minimum of 2 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience 
• Must have fluency in Mandarin language both verbal and written

You may also have:

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB:

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn:

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations.

This role will be based remotely in Kuala Lumpur, Malaysia.

As an ideal candidate, you will have

• 8 to 11  years of related industry experience, ideally 5-7 years of experience in a customer facing role
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience implementing scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership 
• Ability to work with a cross functional sales team to formulate and execute an end to end deal cycle
• A Bachelor’s degree or equivalent work experience 
• Must have fluency in Mandarin language both verbal and written

You may also have

• Experience developing, deploying, or supporting applications with any of the major cloud providers 
• Experience working in a technical pre-sales capacity 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journey and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273408586

We are looking for an experienced and driven leader, with great energy, passion and initiative to manage a highly motivated Pre-Sales Solutions Architecture team.

MongoDB Pre-Sales Solution Architects partner with the rest of the go to market team to help our customers craft and build solutions to address their business needs. Our team is made up of top-tier software architects, entrepreneurs, and developers who take direct responsibility for customer success. As an integral component of the sales team, they help shoulder the responsibility of generating revenue, by strategically interfacing with the customer and becoming the trusted advisor. 

As a leader in Pre-Sales Solutions Architecture, you will cultivate a stellar team. You will partner closely with our sales counterparts to define, improve and execute our sales initiatives in the enterprise market.  You will be integral  to driving the business forward, by developing  both our pre-sales and sales practices and by bringing the voice of experience.

This role can be based remotely in the Kuala Lumpur region.

Candidate Profile

• 4+ years of pre-sales experience, with strong commercial skills
• 3+ years Management experience, ideally in pre-sales, distributed team management preferred
• Results oriented, with a track record of overachievement (Circle of Excellence, Leader of the Year, etc.)
• Driven – you possess a strong desire to be successful
• Focused – you are skilled in managing time and resources and have a sound approach to technically qualifying opportunities
• Intelligent – you possess an aptitude to learn quickly and establish credibility
• Excellent presentation and interpersonal skills
• Database industry background a plus
• Software development background a plus
• The ability to travel up to 30%
• A Bachelor’s degree or equivalent work experience

Position Expectations

• Recruit, retain, and develop top pre-sales talent across multiple countries
• Partner with our sales teams to help ensure success in accounts ranging from mid-to-large enterprises
• Work closely with the Professional Services team to achieve customer happiness and with Marketing to conduct seminars, trade shows and other marketing related events
• Foster strong and effective relationships with customers, resulting in growth opportunities
• Coach the team to exceed monthly, quarterly and annual bookings objectives

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

At MongoDB, our Account Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. ADR reps are responsible for identifying and qualifying new opportunities for our sales organization.

We view our Account Development program as the best way to turbocharge a long and successful career in sales and view our Account Development Representatives (ADRs) as the next wave of Account Executives at MongoDB.

The Opportunity

Being an ADR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our ADRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our ADRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to achieve a good discovery and qualification. The team is a crucial resource for sales teams across MongoDB to get great talent from. This helps us scale our teams, as well as ensure that we have a culture of meritocracy.

We are looking to speak to candidates who are based in Malaysia for our hybrid working model.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

Things We Love

• Strong and progressive academic background
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include:
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426082

At MongoDB, our Business Development team works closely with our partners in both Sales and Marketing to build fanatical customer enthusiasm around MongoDB. Sales Development Representatives are responsible for identifying and qualifying new opportunities for our sales organization.

We view our Business Development program as the best way to turbocharge a long and successful career in sales and view our Sales Development Representatives (SDRs) as the next wave of Account Executives at MongoDB.

The Opportunity

Being a SDR is often a first step to jump-starting a career in sales. At MongoDB, we have a culture that celebrates diversity, fosters growth and enablement, and ensures that we provide our SDRs with the tools and the confidence that they need to grow their careers. We invest heavily in the training and development of our team. You will always have the support from our sales enablement org and managers that will maintain 1:1 coaching throughout your career here.

Our SDRs gain an understanding of our product, community, who we sell to, why they care, and what makes us relevant. They learn how to generate a pipeline quickly and effectively as well as how to execute on good discovery and qualification. 

This role is a hybrid working model in our Kuala Lumpur office long-term.

Day to Day

• Identify high-potential businesses that would be a good fit to work with MongoDB across your region
• Work with the Sales team to develop and lead inbound and outbound campaigns from idea-generation through to qualified call
• Develop strong sales and product knowledge
• Interact with IT and business decision makers via telephone and email
• Update lead and prospect activity in Salesforce to ensure effective lead management
• Set qualified introductory meetings for the Sales team
• Nurture early phase opportunities for future pipeline potential
• Exceed monthly and quarterly opportunity quota
• Build strong relationships with our marketing team and Account Executives, where we pull together to maximize the win for our business
• Invest in your self-development, focusing on the skills and attributes that will make you successful in your core role and get you set for future success

What You Will Bring to the Table

• A self-starter with a track record of hitting and exceeding goals
• Outstanding communication skills
• Time management skills and ability to work either independently or through coaching
• Desire to work in a fast-paced and high growth environment
• Passionate about cutting-edge technology with the aptitude to learn new and exciting IT software products, as well as, understand business critical solutions quickly

Things We Love

• Strong and progressive academic background
• Familiarity with database, web server, and open source technology
• Working experience with Salesforce.com

Why You Should Apply

• Great Earning Potential
• Welcoming and inclusive workplace Meet MongoDB’s Employee Affinity Groups!
• Continuous career development
• Sales training in MEDDIC and Command of the Message
• Benefits include:
• Sales Bootcamp
• Internal mentor and buddy program cross-departmentally

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426203

About the Role

The Associate Quote Desk Specialist is responsible for supporting Sales in the quoting process by creating and managing complex quotes, advising on complex quoting cases, accumulating and sharing expertise with internal teams and external teams on demand.​

What You’ll Do

• Perform quoting process for all complex use cases within the established process​
• Coordinate with teams involved in complex quoting cases: sales, renewals, deal desk, licensing, others​
• Ensure proactive engagement from Sales to have all the relevant details for proper quoting​
• Maintain up-to-date knowledge on current quoting policy, licensing and pricing, processes and products ​
• Act as a knowledge center for internal and external teams on quoting process and policies​
• Propose operations processes improvements that streamline quoting process and policy to improve internal collaboration and customer experience​
• Work with management to ensure operational processes & procedures are unified across regional teams to avoid confusion amongst the teams about role responsibilities and execution.
• Other duties as assigned.

What You’ll Bring

• Bachelor’s degree​ in business, finance, or related field
• Proven Experience in B2B Environment in coordination and administrative capacity​
• Fluent English (other languages are a plus (any experience in Sales/Renewals/Licensing and Order processing will be a plus)​
• Excellent communication skills, both written and verbal​
• Ability to understand the details, attention to detail, analytical skills​
• Good logical thinking skills​
• Ability to work with a large amount of information, in multitasking mode​
• Ability to work independently with limited direction in a fast-paced environment​
• Must be high energy, motivated self-starter​
• Ability to adapt to changes in roles and responsibilities​
• Organized, Responsible, Team Player.​
• Proficient in Microsoft Office, with aptitude to learn new software and systems

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

About the Role

The Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What You’ll Do

• Generates sales within assigned territory.
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed.
• Coordinates sales activities with partners and resellers to identify and close new business.
• Maximizes coverage within the defined region and penetrates organizations with Veeam products.
• Provides forecasting and account opportunity as needed.
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas.
• Teams up with regional field sales employees within the territory on planning and execution.
• Updates and maintains the Veeam CRM system (salesforce.com).
• Assists in training and mentoring junior staff and new hires towards a high performance and achievement
• Guides others in resolving complex issues in specialized area based on existing solutions or procedures
• Contributes to team meetings, keeping everyone up to date on new releases, industry news, and competition
• Coaches and develop other ISRs toward improved selling tactics, messaging, product positioning, winning against the competition
• Uses appropriate interpersonal styles and methods to inspire and guide individuals; gaining acceptance of ideas or plans

What You’ll Bring

• 5+ years business-to-business (B2B) sales experience of high-tech products/services is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3 

#LI-Hybrid

Malaysia

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry.  You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

ROLE DESCRIPTION

Role Summary

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks or financial service institutions in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement

NEXT STEPS

If you’re looking forward to progressing your career with us, please do not hesitate to apply. We are looking forward to receiving your application.

To learn more about Capco and its people check out the website on www.capco.com

The opportunity:

The role of the Ops Associate is a critical part of making Flexport’s mission to make global trade easy for everyone a reality. In this role, your direct customers are the partners within your region: our account management and customs teams, subcontractors, carriers, terminals and trucking providers. Your work directly supports Flexport’s end customers in achieving their logistics goals. Most importantly, you will play a pivotal role in building the next operational model at Flexport: allowing us to effectively scale to achieve our mission of making global trade easier for everyone.

This role is designed to problem solve impactful operational challenges as part of our Global team while developing specialized expertise in supply chain operations. As the person who executes service delivery for our clients, you have the unique opportunity to help your regional account team spot opportunities to improve and grow our customers’ business. You will be char

Scope of Duties:

• To execute end-to-end shipments handling (FCL, LCL, Export, Import), including booking, documentation, and milestone updates, ensuring key performance indicators are met.
• To create/manage the shipment details and maintain high data quality, ensuring that all systems are kept up to date promptly.
• To coordinate and communicate directly with all involved stakeholders to ensure shipments are on time based on the customer promise.
• To monitor, troubleshoot and escalate exceptions or discrepancies as required to ensure smooth operations at origin and destination
• To address root causes proactively and notify relevant person to prevent the recurrence of service gaps.
• To analyze operational data and provide reports to management with actionable insights.

What you will need:

• BA/BS degree in Supply Chain Management, Logistics, or related field.
• Minimum 2-5 years of experience in professional logistics, freight forwarding, ocean operations (Seafreight knowledge is a plus)
• Language requirements: Bahasa Malay + English + Mandarin
• Experience or Exposure to handle special cargo (reefer, DG, oversized) will be an advantage
• High attention to detail and accuracy in documentation, billing, and data entry
• Effective communication and interpersonal abilities
• A proactive, organized team player who thrives in a fast-paced, collaborative environment.

Company Overview

Join Monks, a leading marketing and technology consultancy specializing in data, creative and digital media services. We are committed to innovation and driving results through data-driven strategies that help to realise significant growth for our clients and partners.

Role Overview

We are seeking a Growth Marketing Specialist, APAC to spearhead our outbound marketing initiatives aimed at enhancing demand generation and funnelling sales-qualified leads (SQLs) to our sales and client teams across APAC markets. Reporting to the APAC Managing Director, you will play a key role in driving our outbound growth initiatives across our breadth of specialist services pillars - including data, media, technology, and creative workstreams.

Key Responsibilities

• Outbound Marketing Strategy: Create and manage effective outbound marketing campaigns to generate and increase our volume of MQL and SQL. 
• Events Management: Lead the organisation of events, focusing on using in-person activities as a tool to generate brand awareness and lead generation.
• Stakeholder Collaboration: Work closely with senior stakeholders to provide strategic guidance and recommendations for marketing investment.
• Performance Measurement: Develop and implement measurement frameworks to assess marketing effectiveness and prove value to the business.
• Content Planning: Collaborate on the creation of content plans to promote service offerings across social media, events, and technology partnerships.
• Thought Leadership Development: Support subject matter experts in building personal brands through thought leadership initiatives.
• APAC Collaboration: Collaborate with and support all APAC markets to align strategies and share best practices, as well as with global marketing teams.

Qualifications

• Experience: 3+ years of experience in a growth marketing role, preferably within professional services, ad-tech or mar-tech sectors, building or influencing the marketing strategy. Experience managing events and driving leads from events is highly valued.
• Knowledge: Strong understanding of outbound marketing techniques and demand generation strategies, including SEO and SEM experience.
• Technical Experience: Experience with a variety of online marketing tools and techniques such as Google Ads/SEM, SEO, Social Media, Email Marketing, and more
• Skills: Excellent communication and interpersonal skills; ability to manage multiple senior stakeholders.
• Analytical Mindset: Experience in creating measurement frameworks for marketing campaigns.
• Creativity: Innovative thinker with the ability to bring new ideas to improve marketing efforts.

#LI-CX1

We are seeking a Credit & Collections / Jr Analyst to join the growing .monks Finance team. The ideal candidate is a driven individual who is able to prioritise their workflow to the team’s objectives. The candidate will be expected to perform daily, weekly and monthly tasks related to:  AR aging review, collections outreach, cash application, credit management, and reporting of customer collection activities.

Responsibilities include, but are not limited to:

• Accurate cash application and ad hoc reconciliation
• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
• Responding to client inquiries in a prompt manner
• Taking a proactive approach to collections in the form of client outreach and client education
• Monitoring AR activity daily for non-payments, delayed payments, and other irregularities
• Identifying and escalating material Collections issues in a timely manner
• Support and drive key Credit & Collections responsibilities and initiatives

Qualifications:

• BA/BS in Accounting or Finance related field
• 1+ years of billing/collections experience preferred
• Comfortable working in a fast-paced environment 
• Account Software (Netsuite) and Google Sheets/ Microsoft Excel experience preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments

#Ll-JA3

We are seeking a Credit & Collections / Sr Analyst to join the growing .monks Finance team. The ideal candidate is a driven individual who is able to prioritize their workflow to the team’s objectives and take on projects independently. The candidate will be expected to perform daily, weekly and monthly tasks related to:  AR Aging Review, Collections outreach, cash application, credit management, reporting of customer collection activities, process improvement, and documenting procedures.

Responsibilities include, but are not limited to:

• Accurate cash application and ad hoc reconciliation
• Cross functional collaboration with Billing and Account Management teams to raise awareness of disputes, discrepancies, collection efforts, and mitigation of credit risk actions
• Responding to client inquiries in a prompt manner
• Taking a proactive approach to collections in the form of client outreach and client education
• Monitoring AR activity daily for non-payments, delayed payments, and other irregularities
• Identifying and escalating material Collections issues in a timely manner
• Develop and document process and procedure improvements 
• Support the development of our C&C team members
• Support and drive key Credit & Collections responsibilities and initiatives

Qualifications:

• BA/BS in Accounting or Finance related field
• 4+ years of accounting/collections experience preferred
• Comfortable working in a high-paced environment, independently and collaboratively 
• Accounting software (Netsuite) and Google Sheets/ Microsoft Excel experience preferred
• Excellent verbal and written communication skills
• Excel in analytical and problem solving skills
• Strong work ethic and ability to adapt to rapidly-changing environments

#Ll-JA3

Monks is seeking an experienced client-facing Data Engineer (Marketing & BI) to drive data and analytics delivery across marketing, audience, and e-commerce engagements for both small and large enterprise clients. 

This is a hands-on role that blends business and data responsibilities. Your time will be split approximately 70% on client delivery and 30% internal (capability building, reusable assets, innovation, growth, etc). You’ll be focused on SQL-based data modelling and analytics delivery, and you’ll run client workshops and stakeholder management, while also building out solutions in the broader BI space, executing technical implementations across a range of analytics and cloud data platforms.

The ideal candidate has a history of working with modern data products (e.g. BigQuery, Snowflake, Databricks, Redshift), and a proven track record of experience with the modern data stack based on cloud technologies, including data transformation, orchestration, warehousing and modelling, as well as BI and dashboard design using tools like Looker Studio, Power BI or Tableau.

Why Monks?

In this role, you’ll help clients shape data pathways, translate data into insights and needs-based recommendations, deploy and configure the right tools, and improve data reliability, speed to insight, and KPI consistency. Working in the broader Data capability at Monks, this position offers opportunities for growth within our wider APAC data team with clear channels of progression into more senior roles, the ability to participate in innovation on projects and product development, and the potential to advance the practice of analytics and data from the forefront.

Key Responsibilities

• Lead requirements discovery and translate business questions into data/measurement solutions.
• Design data models (dimensional/star schemas) to support scalable reporting and self-serve analytics.
• Design and model data across various cloud data warehouses (BigQuery/Snowflake/Databricks/Redshift) from marketing, web/app, and e-commerce sources; exact platform varies by client.
• Articulate, design and develop BI dashboards and custom reporting experiences using tools such as Looker Studio, Power BI and Tableau.
• Establish data quality, monitoring, documentation, and governance practices.
• Partner with analytics/measurement teams on tracking approaches (GA4/GTM) to ensure usable downstream data.
• Present insights and recommendations to senior stakeholders; influence roadmaps, estimation and prioritisation.
• Contribute reusable assets (templates, data patterns, dashboard standards) to the wider Monks APAC data capability.
  
  

Requirements

• A minimum of 2+ years experience in data engineering / analytics engineering / BI engineering.
• At least 1 year experience in client-facing delivery, consultancy or agency 
• Expert SQL skills, primarily in an ETL/ELT context; we are BigQuery first, but some Python is also favoured.
• Strong dimensional modeling (star schemas), warehouse design, and metric/KPI definition for analytics use cases.
• Experience with BigQuery and at least one other cloud data platform (Snowflake, Databricks, Redshift, etc).
• Experience building BI dashboards (Looker Studio, Power BI, Tableau).
• Hands-on experience with mainstream analytics platforms and data collection approaches, including Google Marketing Platform tooling (GTM, GA4, etc) preferred
• Experience with transformation and orchestration tools including dbt, Airflow, Dagster or Prefect.
• Familiarity with broader enterprise BI platforms such as Looker (LookML/custom visualisations) or Datorama.
• An understanding of the adtech/martech/data landscape; CRM & CDP familiarity is a strong plus.

About Monks

Monks is the global, purely digital, unitary operating brand of S4Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. Its integration of systems and workflows delivers unfettered content production, scaled experiences, enterprise-grade technology and data science fueled by AI—managed by the industry’s best and most diverse digital talent—to help the world’s trailblazing companies outmaneuver and outpace their competition.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services. It has remained a constant presence on Adweek’s Fastest Growing lists (2019-23), ranks among Cannes Lions' Top 10 Creative Companies (2022-23) and is the only partner to have been placed in AdExchanger’s Programmatic Power Players list every year (2020-24). In addition to being named Adweek’s first AI Agency of the Year (2023), Monks has been recognized by Business Intelligence in its 2024 Excellence in Artificial Intelligence Awards program in three categories: the Individual category, Organizational Winner in AI Strategic Planning and AI Product for its service Monks.Flow. Monks has also garnered the title of Webby Production Company of the Year (2021-24), won a record number of FWAs and has earned a spot on Newsweek’s Top 100 Global Most Loved Workplaces 2023.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.

#LI-CX1

THE COMPANY

Monks is a digital-first marketing and advertising services company connecting the dots across content, data & digital media and technology services. Inspired by the connectivity and flexibility of technology APIs, Monks’ single-P&L model offers brands seamless access to a worldwide team of digital talent organized across 57 talent hubs in 33 countries. 

With us, you'll find a diverse group of colleagues with different backgrounds and perspectives. We believe everyone has something of value to offer, and that sustaining a truly diverse, equitable, and inclusive workplace begins with fostering an environment where people can be themselves, authentically, every day. We want to build something with the potential to change the heart of our industry, and we’d love to include your unique perspective. But it's not all work! Everyone at Monks knows how to have a good time, and everyone contributes to the positive energy of our culture.

THE OPPORTUNITY

We are looking for a highly organized and proactive Event Specialist to support the planning and execution of marketing events across APAC. This role is ideal for someone with hands-on event experience who thrives in fast-paced environments and is looking to grow into a regional event management role. You will play a key role in delivering high-quality events, supporting both owned and partner events, while working closely with internal teams and external partners.

RESPONSIBILITIES 

1) Event Execution & Logistics

• Support end-to-end planning and execution of events across APAC
• Coordinate vendors, venues, and production partners
• Manage logistics including production, shipping, and on-site setup
• Prepare detailed run-of-show and ensure smooth on-site delivery
• Troubleshoot and problem-solve during live events

2) Event Coordination & Stakeholder Management

• Act as a key point of contact for event organizers and partners
• Coordinate with internal teams 
• Support speaker logistics including scheduling, briefing, and materials
• Ensure alignment across all stakeholders leading up to events

3) Post-Event Reporting & Follow-up

• Consolidate event outcomes including attendance and leads
• Support post-event reporting and internal recaps
• Coordinate with internal teams to ensure proper follow-up on leads
• Assist in repurposing event content for marketing and communications

QUALIFICATIONS 

• 3–5 years of experience in event management, marketing, or agency environments
• Proven experience supporting or executing events (conferences, brand activations, or corporate events)
• Strong organizational and project management skills
• Ability to manage multiple projects and deadlines simultaneously
• Strong communication skills in English (written and spoken)
• Comfortable working in a fast-paced, collaborative environment

PREFERRED EXPERIENCE

• Experience in an agency or experiential marketing environment
• Exposure to regional (APAC) events
• Basic understanding of marketing, branding, or content production
• Experience working with cross-functional teams (PR, social, content)
• Familiarity with tools such as HubSpot, Salesforce, and Adobe Photoshop is a plus

WHAT SUCCESS LOOKS LIKE

• Events are delivered smoothly, on time, and within budget
• Strong coordination across internal and external stakeholders
• Clear and structured post-event reporting and follow-up
• Increasing ownership and independence over time

WHAT WE OFFER

• Opportunity to work on regional and global events
• Exposure to high-profile industry events and partnerships
• A fast-paced, collaborative environment with growth opportunities

#LI-LL1

Job Summary

We are seeking a Finance Systems Analyst to support the administration and optimisation of NetSuite ERP and other finance technology systems. This role is ideal for a highly organised individual who can manage ticketing, user support, and system administration while ensuring smooth issue resolution. The role will involve coordinating between users, system administrators, technical teams, and external consultants to track and resolve system-related requests efficiently.

The role will be APAC focused however you may support global enquiries if they fall into the local time zone. 

Key Responsibilities

• Act as the first point of contact for finance system queries, ensuring efficient issue resolution.
• Manage and track tickets through the ticketing system, ensuring timely follow-ups and escalations.
• Provide day-to-day system administration for NetSuite ERP and other finance technology platforms.
• Handle basic troubleshooting (e.g., login issues, data entry errors) and escalate complex cases as needed.
• Work closely with finance teams, Tech teams, and external consultants to coordinate issue resolution.
• Ensure that tickets are logged, tracked, and resolved in an organised manner.
• Assist with finance process improvements, identifying opportunities to streamline system workflows.
• Support system upgrades, testing new releases, and documenting system changes.
• Assist users in creating and maintaining saved searches, dashboards, and reports in NetSuite.
• Support finance teams by ensuring data accuracy and reporting consistency across systems.
• Help document best practices and training materials for finance system users.

Key Skills & Qualifications

• Bachelor’s degree preferred in Finance, Accounting, Information Systems, or a related field (or equivalent experience).
• Strong organisational skills with the ability to manage multiple requests and priorities.
• Detail-oriented with a structured approach to issue tracking and resolution.
• Strong communication skills to work effectively with users, system managers, IT teams, and external consultants.
• Proficiency in Excel; familiarity with NetSuite ERP or other finance technology systems is a plus.
• Comfortable working with ticketing systems and troubleshooting basic system issues.
• A proactive problem solver with a willingness to learn and grow in financial systems administration.
• Hands-on experience with NetSuite ERP and finance technology systems.
• Exposure to finance systems administration, reporting, and process improvements.

#LI-CX1

Mintel is the world’s leading market intelligence agency. Our analysis of consumers, markets, new products, and competitive landscapes provides a unique perspective on global and local economies. Since 1972, our predictive analytics and expert recommendations have enabled our clients to make better business decisions faster. Our purpose is to help businesses and people grow. Our fast-growing office in Kuala Lumpur is both our regional hub for our APAC business as well as a Global Shared Service Centre.

We are looking for a detail-oriented and proactive Assistant Financial Accountant to join our finance team, supporting revenue and commission accounting activities across multiple markets. This role plays a key part in ensuring accurate revenue reporting, supporting month-end close processes and performance analysis, and maintaining strong compliance with accounting standards. The ideal candidate will work closely with cross-functional teams including Commercial, Legal, and Billing, while contributing to process improvements and operational efficiency in a dynamic, multinational environment.

Responsibilities:
• Maintain weekly revenue reconciliations for each market to support sales performance reporting and invoicing processing. 
• Prepare journals for revenue accruals, deferrals, and adjustments.
• Support monthly/quarterly/annual close activities including revenue recognition checks. 
• Assist in ensuring compliance with appropriate revenue recognition standards.
• Assist in the preparation of intercompany revenue matching and reconciliation.
• Preparation of monthly calculation of sales commissions.
• Support statutory audits by preparing audit deliverables and resolving queries.
• Provide support to regional finance teams during budgeting and forecasting cycles.
• Assist in ad hoc financial analysis relating to pricing, customer contracts or product line.
• Contribute to process improvement by identifying gaps and propose enhancements in operational & accounting processes, controls, and documentation.
• Work across departmental teams dealing with Sales, Legal, Customer Success, Contracts Processing and Billing teams. 
• Perform any other ad-hoc duties as assigned by superior.

Requirements:
• Bachelor’s degree in Accounting, Finance, or related discipline.
• Professional qualification or progress toward ACCA/CPA/CA is preferred.
• 1–3 years of relevant accounting experience, ideally in a multinational environment or SSC setting.
• Solid understanding of accounting principles, month‑end close processes, and statutory reporting.
• Experience with audit support, tax compliance, and balance sheet management.
• Proficient in MS Office and Power BI. Intermediate to advance MS Excel skills. 
• Proficiency in accounting systems. Experience in NetSuite and MS Dynamics is highly desirable. 
• Familiarity with financial reporting tools and automation initiatives is beneficial.
• Strong attention to detail, accuracy, and commitment to deadlines.
• Good communication and interpersonal skills, with the ability to collaborate across teams and cultures. Mandarin speaker will be a plus.
• Proactive, organised, and able to manage multiple priorities.
• Problem‑solving mindset with willingness to learn and improve processes
• Ability to work independently and collaboratively in a face-paced environment.
• Flexible to work when required during Malaysia public holidays in which replacement holidays will be provided. 
• Flexible to work on staggered hours to support UK & US timing

#LI-SH1 #HYBRID

From fast answers to deep insights, Mintel has provided research and intelligence solutions to consumer-focused businesses for more than 50 years. With a combination of world-class syndicated tools and custom insight solutions, we are the eyes and ears in the markets that matter and the insights behind our clients’ next big idea.

Mintel is the world’s leading market intelligence agency. Our analysis of consumers, markets, new products, and competitive landscapes provides a unique perspective on global and local economies. Since 1972, our predictive analytics and expert recommendations have enabled our clients to make better business decisions faster. Our purpose is to help businesses and people grow.

We are looking for a Client Success Executive to provide reactive and proactive client support to Mintel’s global client base across all sectors of our business. This position is responsible for fielding data analysis requests from our clients, as well as assisting colleagues with various client-related administrative tasks. The Client Success Executive will be working in a dynamic team and responsible for providing the best-in-class support to our client base worldwide and collaborating with the Commercial team to support their needs. You will be part of a team which offers the exciting opportunity to collaborate with our Commercial teams and global clients. You'll gain dynamic experience in an international environment.

Primarily, this role will support our APAC clients, but you will also support our global client base.

What You Will Be Doing:

• Responding to Ad-Hoc Client Requests: Providing timely and thorough responses to ad-hoc client questions and research requests using the appropriate Mintel data and insights
• Creating Recurring Client Newsletters: Create newsletters for clients on a recurring basis in various formats using Mintel’s platforms to highlight new data and insights related to the client’s industry.
• Collaborating: Working closely with Client Success Managers on client engagement and providing support as needed with data analysis and reporting on client usage.
• Client Support: Working alongside other members of the Client Support team to provide support on a range of issues from subscription access problems through to customer requests for market research support.
• Live Chat Support: Answering clients’ inquiries through live chat.
• Client Training: Conduct virtual training sessions on how to use Mintel Tools upon request by the Commercial Team.
• Representing Mintel: Operating as a competent and knowledgeable expert in Mintel's methodologies and processes across a broad range of verticals; providing timely and thorough responses to ad-hoc client questions

 Who We are Looking For: 

• Data & Insights Enthusiast: You have a strong academic or professional background in analyzing data, insights, and market research. You can find creative ways to help clients digest and derive insights from large sets of data. You should be familiar with pivot tables, v-lookups, and other formulas, in addition to sorting and manipulating data.
• Tech-savvy: You have experience working with SaaS platforms such as Mixpanel and Microsoft Dynamics CRM and you can learn new technologies quickly.
• Detail-Oriented: You have excellent attention to detail and strong organizational skills. You are dedicated to quality, ensuring accuracy and efficiency in your work to elevate Mintel as a top insights company.
• Great communicator: You have extremely polished verbal and written communication skills, and can adapt your communication style to suit each client and internal business partner.
• Self-Directed: You take initiative to solve problems and uncover opportunities, and you are eager to take ownership and accountability for the success of your client portfolio.
• A Multi-tasker: You can handle multiple projects simultaneously and with different deadlines, which includes producing and delivering reports.
• Client-obsessed: You are passionate about client service and you are driven to help your clients achieve success.
• Naturally curious: You are naturally curious and great at navigating client conversations, asking second and third-level questions to get at the heart of clients’ challenges and goals.
• MUST be fluent in Mandarin, written and spoken to support our clients based in China.
• Working Hours: 9.00am to 5.30pm 

What We Offer:

• A culture that supports true collaboration whilst embracing remote working.
• Flexible start times and end times.
• Home based but need to be in the office for onboarding, team meetings and ongoing training throughout the year.
• Approach to personal development where we encourage individuals to grow and share what they’ve learned.
• Social events, both within the department and across the company.
• Generous annual leave and wider circle employee benefits.
• Additional one day off to celebrate your birthday.
• Membership in Employee Resource Groups (Mintel Diversity, Mintel Wellness, and Mintel Gives).
• Giving back is part of our culture with this in mind, Mintel gives employees 2 days' leave per year to join local volunteering activities organised by our Mintel Gives (where applicable).
• Mental health and wellbeing support via Modern Health App.
• Beautifully designed offices foster collaboration and fun.

Mintel is an equal-opportunity employer that is committed to the strength of an inclusive workplace. 

#LI-JY  #HYBRID

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

MoneyHero is looking for a highly motivated and customer-oriented individual to join our Customer Operations team as a Customer Service Executive. This role primarily involves handling customer inquiries and providing excellent service to our Hong Kong customer base through email, chat and phone support channels. The ideal candidate will have strong written Cantonese communication skills, a passion for problem-solving, and a commitment to customer satisfaction.

The Executive, Customer Service will be responsible for:

• Promptly and accurately respond to customer inquiries via email, chat and phone platforms.
• Effectively resolve customer issues and complaints to ensure a positive customer experience. 
• Provide clear and concise information about MoneyHero's products and services.
• Escalate complex inquiries or complaints to the appropriate department or supervisor.
• Maintain accurate records of customer interactions and inquiries.
• Adhere to company policies and procedures regarding customer service.
• Contribute to the development and improvement of customer service processes.
• Collaborate with team members to achieve department goals and objectives.

In this role, we are looking for someone with:

• Fluency in written and spoken Hong Kong's Cantonese is mandatory.
• Good written and verbal communication skills in English.
• Minimum of 1 year of experience in a customer service role, specifically handling email and chat inquiries.
• Proficiency in using customer service software and tools.
• Strong problem-solving and critical thinking skills.
• Ability to multitask and prioritize tasks effectively.
• Excellent attention to detail and accuracy.
• Positive and professional attitude.
• Ability to work independently and as part of a team.

Good to have:

• Familiarity with Hong Kong’s financial services industry.
• Experience using Zendesk as ticketing tool

#MoneyHeroGroup #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Procurement team plays a critical role in sourcing and managing digital rewards across key Asia markets.  We ensure a strong, competitive catalog of incentives by partnering with leading brands, platforms and retailers, enabling the business to deliver compelling rewards to customers at optimal cost and value.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

We are seeking a Senior Associate, Procurement to lead sourcing, negotiation, and supplier management for digital rewards across Singapore, Hong Kong, Taiwan and the Philippines. This role is focused on building a high-quality, market-relevant rewards portfolio by securing competitive commercial terms with global brands, digital platforms and regional partners.  The ideal candidate brings strong regional procurement experience across digital rewards ecosystems, including e-vouchers, gift cards, loyalty currencies (i.e. miles) and digital assets (i.e. stablecoins).

The Senior Associate, Procurement will be responsible for:

Strategic Sourcing (Digital Rewards)

• Develop and execute procurement strategies for digital rewards, ensuring competitive pricing and strong market relevance.

Supplier Negotiation & Management

• Lead commercial negotiations with global brands, digital platforms, and regional partners to secure best-in-class pricing, margins, and exclusive offers.  Build and maintain long-term supplier relationships.

Market & Category Expansion

• Identify and onboard new digital reward partners to expand and localize the rewards catalog across target markets, ensuring alignment with customer preferences.

Regional Procurement Optimization

• Drive procurement KPIs including cost savings, margin improvement, supplier performance, and contract optimization across all four markets.

Cross-functional Collaboration

• Partner closely with the marketing, product, and finance teams to align reward sourcing with campaign needs, customer demand, and business objectives.

Procurement Operations & Governance

• Ensure accurate documentation of procurement activities, including contracts, pricing structures, and supplier performance tracking.  Maintain compliance with internal procurement policies.

Project Management

• Lead the evaluation and onboarding of new digital reward platforms and design, implement, and standardize procurement processes to support these initiatives.

In this role, we are looking for someone with:

• 3-5 years of procurement experience, preferably in digital rewards, e-commerce, fintech, or loyalty programs.
• Proven track record in negotiating with regional or global brands for digital products (i.e. Apple, Grab, Telco, or e-wallet platforms)
• Strong network of suppliers across Singapore, Hong Kong, Taiwan and the Philippines.
• Experience managing multi-market procurement strategies and supplier portfolios.
• Demonstrated ability to drive cost efficiency, margin improvement, and supplier performance.
• Strong analytical and problem solving skills with a data driven approach.
• Excellent stakeholder management and communication skills across cross-functional teams.

#MoneyHero #LI-RR1 #LI-Remote

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Rewards Operations Team plays a critical role in ensuring the seamless and timely delivery of rewards and incentives to our valued customers. As a member of the Rewards Operations Team, you will be responsible for managing the end-to-end process of reward fulfillment, maintaining inventory, and providing exceptional customer service.

What We Offer

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, Remote working arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

The Associate, Rewards Operations will play a crucial role in ensuring our customers receive their rewards efficiently and effectively. You will be responsible for managing the end-to-end fulfillment process, from coordinating with the procurement team to handling customer inquiries and resolving issues. This role requires a meticulous eye for detail, excellent organizational skills, and a customer-centric mindset.

The Associate, Rewards Operations will be responsible for:

• Support the end-to-end rewards fulfillment process, ensuring timely and accurate delivery of rewards to customers.
• Build and maintain relationships with vendors and redemption centers, ensuring timely delivery and quality of rewards.
• Track and update inventory levels, flagging low stock and supporting the Procurement team to maintain adequate supply.
• Collaborate with the Customer Service team to address inquiries and resolve escalations related to reward fulfillment within SLAs.
• Maintain fulfillment performance data and assist in generating reports to provide operational insights.
• Assist in identifying areas for optimization to enhance efficiency and customer satisfaction.
• Ensure fulfillment processes align with company policies and applicable regulations.
• Work with teams such as procurement, marketing, and customer service to ensure smooth operations.
• Provide support for weekly team updates, KPI tracking, and resolving blockers as needed.

In this role, we are looking for someone with:

• Experience: Minimum of 1-2 years of  experience in business administration, operations, or a related field.
• Fluency in written and spoken Hong Kong Cantonese is a must to work with local stakeholders in Hong Kong, along with strong English communication skills.
• Strong Microsoft Excel and Google Sheets skills to handle data
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Experience in using fulfillment and inventory management software.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Customer-focused with a commitment to delivering exceptional service.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proven ability to work independently and remotely, with strong self-discipline and time management skills.
• Embraces a startup culture and thrives in a fast-paced environment, taking initiative and ownership of tasks.
• Highly organized with meticulous attention to detail.
• Excellent verbal and written communication skills.
• Collaborative and flexible approach to work, able to contribute effectively as part of a team.
• Effective problem-solving skills, including decision-making, time management, and prioritization.

#MoneyHeroGroup #LI-RR1 #LI-Remote

Job Details

• 💼 Customer Care | Customer Operations
• 📍 Kuala Lumpur - Malaysia 
• 🕜 Full-Time Hybrid 

What you will do

As a Product Support Specialist, you will be a key member of our Customer Care team and the face of Lighthouse to our diverse customers. You will be entrusted with building strong relationships and ensuring our clients' success by guiding them through our platform. As an experience-maker for our customers, you will help hotels transform their business by becoming an expert on our products and their unique needs.

Where you will have impact

• Educate and empower our users to help them achieve the most out of the Lighthouse products.
• Respond to, investigate, and resolve cases logged by customers via chat or email in a timely and professional manner.
• Provide technical troubleshooting for client questions and escalate complex issues or bugs to the Engineering team.
• Help customers adopt and optimize their use of Lighthouse products efficiently.
• Prepare supporting materials and product user manuals to enhance the customer experience.
• Collaborate with internal teams, including Business Development, on customer-related questions to ensure a seamless experience.
• Develop a deep understanding of all Lighthouse products to assist our varied user profiles.

About our team

Join our global and collaborative Customer Care team, the dedicated faces of Lighthouse for our users. We are a passionate group of strategic-minded professionals who advise and guide a wide array of customers from around the world. Our team is entrusted with nurturing client relationships and ensuring product health. We are the first point of contact, focused on problem-solving and helping our clients achieve their goals by making Lighthouse the common thread that transforms their business.

What's in it for you?

• Flexible working environment: Work from home or at one of our global offices.
• Flexible time off: Autonomy to manage your work-life balance.
• Collaborative team: High-bar, friendly, creative, and passionate colleagues.
• Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Competitive compensation: Proactively maintained to value your work.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• Professional fluency in both English and Japanese (business-level or native) is a mandatory requirement.
  
• Proven success in a customer-facing environment with a strong customer-first mentality.
  
• Exceptional written and verbal communication skills.
  
• An independent and accountable worker who can manage their own queue and escalate issues appropriately.
  
• Strong time management skills with the ability to prioritize across multiple open tickets and meet SLAs.
  
• Resourceful and adaptable, with proactive problem-solving skills and comfort working in a fast-pivoting environment.
  
• AI-savvy, with experience or comfort using AI tools to improve efficiency and resolution speed.
  
• Tech-savvy and proficient with business tools such as Google Apps.
• Knowledge of the hospitality industry 

This is a fully remote role to be based in Malaysia. We will prioritize candidates who are based in Malaysia and do not require a work visa sponsorship.

About Us 

MoneyHero Limited (NASDAQ: MNY) is a leading tech- and AI-powered personal finance aggregation and comparison platform that provides consumers with actionable insights to discover, compare, and choose the best financial products with confidence — bringing data intelligence and seamless digital access across insurance and banking solutions. The Company operates in Singapore, Hong Kong, Taiwan and the Philippines. MoneyHero had over 300 commercial partner relationships as at 31 December 2025, and had approximately 5.1 million Monthly Unique Users across its platform for the year ended 31 December 2025.

The Marketing team is a vibrant and creative group dedicated to amplifying our brand and driving the company’s growth. Our team members are innovative thinkers who excel in crafting compelling narratives and engaging campaigns. We thrive in a dynamic, collaborative, and international environment that fosters both personal and professional growth. By joining us, you'll have the opportunity to shape the company’s voice, influence market strategies, and tackle exciting challenges daily. Embark on a rewarding journey with us and make a significant impact in the world of marketing.

What We Offer 

You will be entitled to a competitive salary and attractive benefits, including:

• Annual leave, birthday leave, tenure leave, international remote work leave, and more
• Five-day work week, remote work arrangement
• Professional trainings, career advancement and internal mobility opportunities
• Competitive benefits including insurance and mental wellness program

About the Job

As the (Senior) Associate, Marketing for SingSaver, you will be responsible for end-to-end execution, and optimization of marketing campaigns within your assigned product vertical(s). You will work closely with the Marketing and Commercial teams to bring campaigns to life across multiple channels and markets.

This role is highly execution-driven and requires strong project management, data-led decision-making, and AI-tool familiarity to ensure campaigns deliver profitable customer acquisition and engagement.

The (Senior) Associate, Marketing will be responsible for:

• Campaign Planning
• Review and interpret campaign briefs to ensure deliverables are clearly defined and aligned with objectives.
• Assist in creative direction and copywriting, including copies for website banners, social posts, emails, and paid ads, including creative documentation and campaign materials.
• End-to-End Execution
• Manage end-to-end campaign timelines and execution, creative workflows, and approval processes with internal and external stakeholders, including set up of email campaigns and creative roll-out on internal channels
• Coordinate with Vertical Marketing Manager to ensure local market execution and adaptation and ensure all creatives meet SingSaver’s brand and design guidelines, with keeping track of statuses on internal dashboards and trackers.
• AI & Data-Driven Optimization
• Use AI-powered tools to automate campaign brief and targeting, creative messaging testing allocation.
• Monitor funnel metrics (applications, approvals, VTAs and conversions) and optimize for issued targets.
• Cross-Functional Collaboration
• Coordinate across teams, including Growth Marketing, Commercial, Paid Ads, and Content, to ensure alignment and timely campaign delivery.
• Ensure all campaign assets and offer details are accurate, compliant, and up to date before launch and monitoring of live campaigns to ensure accurate representation of offers and creatives across SingSaver’s marketing touchpoints.
• Performance Management
• Track campaign metrics and contribution.
• Produce post-campaign analysis with insights and recommendations for continuous improvement.

In this role, we are looking for someone with:

• 2+ years of marketing and campaign experience, including campaign management and digital media planning experience
• Familiarity with AI marketing tools (e.g., predictive targeting, automated bidding, content generation, attribution).
• Strong analytic skills and understanding of digital ecosystems such as web analytics tools (Google Analytics), social media marketing applications (Facebook) and digital display marketing platforms (Google Ads)
• Strong cross-functional project management skills and proven ability to deliver on time and on budget
• Analytical mindset; able to link campaign metrics to P&L impact.
• Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption

Success Metrics:

• Vertical campaign metrics and contribution to revenue/GP.
• CAC/LTV improvement and issued conversion rates.
• Partner satisfaction with campaign execution.
• Speed and efficiency of campaign delivery.

#MoneyHeroGroup #LI-BP1 #LI-Remote

Job Overview:

We are seeking a Regional Biddable Planning Manager to lead performance strategy and planning across Social, Search, and Programmatic channels for regional and multi-market campaigns.

This role will focus on translating regional media strategy into biddable approaches, while ensuring consistency, quality, and performance across markets.

You will work closely with planning teams, local market teams, and specialist activation teams, acting as the bridge between strategy and execution to drive performance outcomes.

Role Responsibilities:

• Partner with regional planning teams to translate strategy into detailed biddable plans (channel mix, targeting, budget, phasing) across Social, Search, and Programmatic
• Define and apply biddable frameworks (audience, platform roles, budget allocation, measurement)
• Support and guide budget allocation and pacing to maximise efficiency and ROI
• Ensure consistency and best practices across markets, with flexibility for local adaptation
• Oversee activation teams to ensure accurate setup, execution quality, and alignment with strategy, including regular quality checks
• Monitor performance and lead test-and-learn initiatives (e.g. A/B testing, creative and audience experiments)
• Translate performance data into clear, client-friendly insights and recommendations
• Build strong relationships with clients, platform partners, and internal teams
• Stay up to date with platform developments and innovation opportunities

Qualifications:

• Strong background in digital planning and execution, particularly in Social, Search, and Programmatic.
• Minimum 5 years of experience in performance marketing or biddable media (Social, Search, Programmatic)
• Strong hands-on experience with major platforms (Google, Meta, TikTok, DV360)
• Experience working on regional or multi-market campaigns is preferred

Skills & Capabilities

• Strong understanding of biddable ecosystem, including targeting, bidding strategies, and optimisation levers
• Ability to translate strategy into performance-driven execution frameworks
• Strong analytical skills, with experience in data interpretation and performance optimisation
• Proficient in various data and analytics tools (GA4, MMP, CAPI, CRM Integration etc.)
• Ability to work across multiple stakeholders and markets, ensuring alignment and consistency
• Strong project management skills, managing multiple campaigns and timelines
• Excellent communication skills, with the ability to simplify complex data for stakeholders
• A test-and-learn mindset, driving continuous improvement and innovation
• Detail-oriented, with strong problem-solving capabilities.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days. 

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.

While we appreciate all applications received, only those candidates selected for an interview will be contacted. 

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.
• Salary range from MYR 72,000 per annum

About this role

We are looking for a data-driven Performance Designer to bridge the gap between our Creative and Growth Marketing teams. While traditional design focuses on brand aesthetics, your focus will be on conversion.

You will be responsible for the high-volume production of direct-response creative assets—social ads, landing pages, and email graphics—that drive new customer acquisition. You understand that "good design" is design that performs. You will work in a rapid iteration loop: designing concepts, launching them, analyzing performance data with the media buyers, and optimizing the next batch based on what won.

Key Responsibilities

Ad Creative & High-Velocity Testing

• High-Volume Production: Design and iterate on a high volume of static and motion-based ad creatives for email, Meta (Facebook/Instagram), TikTok, Google, and YouTube.
• Modular Design: Create templates that allow for rapid testing of different "hooks," headlines, value propositions, and visual styles without starting from scratch every time.
• Motion Graphics: Produce lightweight, high-converting video ads (using After Effects, CapCut, or Premiere) that are specifically pacing for social media consumption (stopping the scroll).

Funnel & Landing Page Optimization

• CRO Design: Design high-converting landing pages and advertorials. You aren't just making pages look good; you are designing for User Experience (UX) and Conversion Rate Optimization (CRO).
• Visual Hierarchy: Structure layouts to guide the user’s eye toward the "Add to Cart" or "Buy Now" action effectively.
• A/B Testing Support: Partner with the marketing team to design A/B tests for email, paid ads, and landing page elements (hero images, button colors, trust badges) to improve funnel efficiency.

Data Analysis & Collaboration

• Feedback Loops: Attend weekly performance meetings to review metrics (CTR, CPA, ROAS) and translate that data into new design decisions.
• Asset Management: Organize creative assets to ensure the media buying team always has fresh content to rotate into live campaigns.

Qualifications (Required)

• 3+ years of experience in digital design, specifically within a DTC, E-commerce, or performance agency environment.
• Motion Graphics proficiency: Ability to create engaging social video ads is non-negotiable (After Effects, Premiere, or similar).
• Expert in Figma & Adobe Creative Suite: Speed and efficiency in these tools are critical.
• Data Literacy: You don't need to be a media buyer, but you must understand basic performance metrics (Click-Through Rate, Conversion Rate, Cost Per Acquisition) and how design influences them.
• Direct Response Knowledge: You understand the psychology of sales—urgency, social proof, and clear calls to action.

Qualifications (Preferred)

• Experience in the sports, fitness, or outdoor industry.
• Experience with landing page builders (Unbounce, Shogun, Replo, or similar).
• Understanding of UI/UX principles for mobile-first shopping experiences.
• Basic video editing skills for editing UGC (User Generated Content) into ads.

Physical / Environmental Requirements

• The role requires extended periods of screen time.
• Ability to work in a fast-paced environment where priorities shift based on real-time ad performance data.

Additional Expectations

• Ego-Free Design: You are comfortable with the fact that sometimes the "ugliest" ad performs the best. You prioritize data over personal aesthetic preference.
• Curiosity: You actively swipe through your own social feeds to see what other brands are doing to "stop the scroll" and bring those ideas to the table.
• Speed: You thrive on momentum and can move from concept to export quickly.
• Generative AI expert: You know prompts, and can build creative content + pipelines at scale.

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with strong technical acumen are key in this role. As a Customer Success Specialist, you’ll operate in a pooled Success model to provide scaled coverage for customers without a Named Customer Success Engineer (CSE). You will respond to usage, churn, and expansion triggers from the customer health dashboard to drive adoption, outcomes, and growth for Veeam Data Cloud (VDC) and related offerings across the Veeam portfolio, including Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, and Kasten by Veeam.

What You’ll Do

• Monitor data risk and vulnerabilities using telemetry and recurring touchpoints; conduct platform health checks and report trends, applying the Veeam Data Resilience Maturity Model (DRMM) to track improvements.
• Plan and facilitate success sessions and QBRs; review business outcomes and align them to product adoption; highlight ROI achieved and potential gains with additional modules or seats.
• Manage churn risk by building proactive protection plans; advocate for customers; recommend alternative products or configurations for at-risk accounts; launch CSAT surveys; coordinate customer case studies.
• Identify and articulate expansion opportunities; review consumption trends; schedule expansion checkpoints with or without Account Executive (AE) coordination; convert signals into qualified opportunities.
• Connect adoption recommendations across VDC and adjacent offerings (Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, Kasten by Veeam) to maximize resilience, visibility, and orchestrated recovery outcomes.
• Capture feedback from exit interviews for churned customers (cloud reliability, latency, user experience); synthesize learnings to improve scaled journeys and program playbooks.
• Collaborate with Sales, Marketing, and CSEs to execute scaled campaigns and journeys that increase utilization, adoption, and customer health; ensure updates are reflected in Gainsight and reporting.
• Operate within a pooled coverage model focused on Velocity and Commercial–Inside segments for customers without a Named CSE.

What You’ll Bring

• 2–5 years in Customer Success operations or Program Management, ideally within data protection or cyber-resilience solutions.
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; MBA preferred with prior experience at a technical company.
• Proficiency with digital CS platforms (e.g., Gainsight), marketing automation tools (e.g., Marketo), and scaled journey execution; familiarity with CRM (e.g., Salesforce) and BI/reporting is a plus.
• Working knowledge of Veeam offerings: Veeam Data Cloud and at least one of Veeam Backup & Replication, Veeam ONE, Veeam Recovery Orchestrator, Veeam Backup for Microsoft 365, or Kasten by Veeam.
• Strong analytical skills to interpret telemetry, health scores, and consumption data; ability to translate insights into clear success plans and actions.
• Experience facilitating QBRs, building ROI narratives, and creating customer-facing artifacts (e.g., case studies, best practices).
• Effective communication and stakeholder management skills; comfortable collaborating across Sales, Marketing, and Customer Success functions.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The Systems Engineer works closely with the Sales Team in breaking down technical barriers to sales.

Responsibilities include the ability to present Veeam messaging to varying numbers and levels of decision makers, including but not limited to CXO, chief architects and IT management. You will be responsible for the creation of content and delivery of demonstrations to support this Veeam messaging (in conjunction with Channel Partners). The role also may contain an important element of channel training to enable partners to be able to (independently) position and resell to their customers. The successful candidate will be a self-motivated, technically competent Veeam presales sales engineer with a track record of partnering with other groups within the sales and support organisation to close sales. The role will require strengths and a background in defining architectural strategies to guide customers toward the adoption of Veeam technologies.

The Systems Engineer is a primarily customer focused technical role that is responsible for working closely with the field sales and channel department to help inform, enthuse and apprise partners, resellers and end users of our product offerings. This field-based role is as much about being evangelical for Veeam as being a great technical resource.

The Systems Engineer acts in a consultative fashion and should be looked to as the expert in all of the products by sales, channel and other systems engineers. An influencer at all levels internally and externally with a highly autonomous approach and self-driven attitude.

What You’ll Do

• Perform live customer meeting presentations and demonstrations
• Implement and manage POC’s to technical closure
• Lead generation activities such as events, webinars, user groups etc.
• Understand and negotiating with customer/partner for the technical requirements
• Virtualisation community engagement is strongly encouraged
• Perform online demonstrations
• Working closely with the sales department to secure new partners and customers
• Working closely with the development department to provide customer feedback
• Providing pre-sales support as they evaluate Veeam software

What You’ll Bring

• Bachelor’s degree (or a combination of education and experience will be considered)
• Five or more years of solution sales experience
• Data Protection experience strongly desired
• Demonstrated experience with virtualisation technologies
• Experience working with monitoring tools such as System Center is a bonus
• Experience in data life cycle management with IT audit requirements
• Strong presentation skills
• Excellent verbal and written communication skills; must be able to present to groups
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter and be able to learn new technologies quickly
• Ability to adapt to changes in roles and responsibilities
• Ability to travel within the region as required

What You’ll Get  

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.  

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.
• Validate designs to de-risk adoption and accelerate time to value.
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).
• Strong communication, stakeholder management, and cross-functional collaboration skills.
• VMCE certification (can be completed after joining)

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 15–21 annual vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical insurance for employees and eligible dependents, including hospital and surgical coverage, outpatient care, and mental health support
• Dental insurance for employees and dependents
• Life and personal accident insurance, including accidental death, disability, critical illness, and terminal illness
• Annual flexible spending allowance for health and wellbeing expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-LW3

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role: 

The Compliance Analyst is a member of the Nintex Security Team and partners with globally distributed departments to execute and sustain the company’s compliance program. This role is operational and tactical in nature, with responsibility for working with teams to implement compliance requirements, enabling audit readiness, coordinating ongoing compliance activities, and supporting external and internal audits. 

The Compliance Analyst applies strong project management and analytical skills to manage multiple concurrent initiatives and brings working expertise across multiple compliance frameworks to ensure consistent and effective compliance outcomes. 

Your contribution will be:

Domain Knowledge and Documentation: Coordinate the full compliance lifecycle, including gap analysis, remediation planning, audit execution, and continuous compliance monitoring. Prepare the organization for new and evolving compliance frameworks by coordinating assessments, audits, self-assessments, and evidence collection and review activities. Develop, maintain, and review compliance related documentation to support training, awareness, and sustained operational effectiveness. Support the Revenue team by answering Security-related questions from customers and prospects. Assist with curating content for ongoing Security training requirements, ensuring completion targets are met. 

Global Stakeholder Management: Collaborate with globally distributed stakeholders across Engineering, IT, Product, HR, Legal, and other business functions to support consistent implementation of compliance requirements. Serve as a primary liaison for audit coordination, including facilitating interviews, walkthroughs, and evidence requests. Provide guidance and training to internal teams on compliance initiatives and audit readiness. 

Adhere to Nintex Standards and Practices: Support adherence to Nintex governance, risk, and compliance standards by assisting with the creation, review and updates of information security policies and procedures. Ensure compliance activities align with internal guidelines and approved risk management practices. Contribute to compliance integration efforts for acquisitions or organizational changes as required. 

Risk Management and Mitigation: Support risk management activities by assisting with security reviews and compliance risk assessments for new initiatives, technologies, and vendors. Identify potential compliance and control gaps, document risks, and assist in tracking mitigation activities. Escalate identified risks and issues to appropriate stakeholders in a timely manner. 

To be successful, we think you need:

• Bachelor’s degree in Information Security, Information Technology, Risk Management, Business, or a related field, or equivalent practical experience. 

• A proven track of at least 5 years working experience with common compliance and assurance frameworks such as SOC 2, ISO/IEC 27001, GDPR, HIPAA, FedRAMP, or similar international regulatory standards. 

• Relevant certifications are preferred but not required, including: CISA, CRISC, CISSP, CCSK, ISO 27001 Lead Implementer/Auditor, or related compliance or risk certifications. 

• Familiarity with common IT infrastructure, SaaS based cloud services, identity and access management concepts, and security tooling sufficient to assess control design and operational effectiveness (hands‑on administration is not required).

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

About the Role

We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-end system implementation within a structured delivery environment.

Key Responsibilities

• Collaborate with business and IT stakeholders to analyze processes, identify gaps, and recommend improvements.

• Gather, analyze, and document requirements (BRD, FRD, Functional Specifications).

• Translate business needs into clear and actionable technical requirements.

• Perform data validation and analysis using SQL.

• Work closely with development teams to ensure solution alignment with requirements.

• Support test planning, test case design, execution, and defect management.

• Coordinate and manage User Acceptance Testing (UAT) and ensure timely issue resolution.

• Support system implementation and post-go-live activities.

• Maintain regular communication with stakeholders on progress, risks, and deliverables.

• Provide user training, documentation, and onboarding support.

Requirements

Experience

• 5+ years of Business Analyst experience in IT projects.

• Proven experience in requirement gathering and functional documentation.

• Experience in stakeholder management across business and technical teams.

• Hands-on experience in application testing and UAT coordination (3–5 years).

• Experience in process analysis and business process improvement (3–5 years).

• Working knowledge of SQL (2–3 years).

• Experience working in Agile or SDLC environments (3–5 years).

• Familiarity with tools like Jira and Confluence (2–3 years).

Nice to Have

• Exposure to CRM platforms, preferably Pega (workflow/case management).

• Experience in banking or insurance domain.

• Involvement in digital transformation or system modernization projects.

• Experience supporting user training and change management activities

About the Role

We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-end system implementation within a structured delivery environment.

Key Responsibilities

• Collaborate with business and IT stakeholders to analyze processes, identify gaps, and recommend improvements.

• Gather, analyze, and document requirements (BRD, FRD, Functional Specifications).

• Translate business needs into clear and actionable technical requirements.

• Perform data validation and analysis using SQL.

• Work closely with development teams to ensure solution alignment with requirements.

• Support test planning, test case design, execution, and defect management.

• Coordinate and manage User Acceptance Testing (UAT) and ensure timely issue resolution.

• Support system implementation and post-go-live activities.

• Maintain regular communication with stakeholders on progress, risks, and deliverables.

• Provide user training, documentation, and onboarding support.

Requirements

Experience

• 5+ years of Business Analyst experience in IT projects.

• Proven experience in requirement gathering and functional documentation.

• Experience in stakeholder management across business and technical teams.

• Hands-on experience in application testing and UAT coordination (3–5 years).

• Experience in process analysis and business process improvement (3–5 years).

• Working knowledge of SQL (2–3 years).

• Experience working in Agile or SDLC environments (3–5 years).

• Familiarity with tools like Jira and Confluence (2–3 years).

Nice to Have

• Exposure to CRM platforms, preferably Pega (workflow/case management).

• Experience in banking or insurance domain.

• Involvement in digital transformation or system modernization projects.

• Experience supporting user training and change management activities.

We are looking for an experienced Business Analyst with a strong background in IT project delivery. The role involves requirement gathering, process analysis, stakeholder management, and supporting end-to-end system implementation within a structured delivery environment.

Key Responsibilities

• Collaborate with business and IT stakeholders to analyze processes, identify gaps, and recommend improvements.

• Gather, analyze, and document requirements (BRD, FRD, Functional Specifications).

• Translate business needs into clear and actionable technical requirements.

• Perform data validation and analysis using SQL.

• Work closely with development teams to ensure solution alignment with requirements.

• Support test planning, test case design, execution, and defect management.

• Coordinate and manage User Acceptance Testing (UAT) and ensure timely issue resolution.

• Support system implementation and post-go-live activities.

• Maintain regular communication with stakeholders on progress, risks, and deliverables.

• Provide user training, documentation, and onboarding support.

Requirements

Experience

• 5+ years of Business Analyst experience in IT projects.

• Proven experience in requirement gathering and functional documentation.

• Experience in stakeholder management across business and technical teams.

• Hands-on experience in application testing and UAT coordination (3–5 years).

• Experience in process analysis and business process improvement (3–5 years).

• Working knowledge of SQL (2–3 years).

• Experience working in Agile or SDLC environments (3–5 years).

• Familiarity with tools like Jira and Confluence (2–3 years).

Nice to Have

• Exposure to CRM platforms, preferably Pega (workflow/case management).

• Experience in banking or insurance domain.

• Involvement in digital transformation or system modernization projects.

• Experience supporting user training and change management activities.

we are seeking a highly analytical and detail-oriented Business Analyst – Mobile Application to support the development, enhancement, and continuous improvement of the mobile application. This role plays a critical function in gathering, analyzing, and translating business and user requirements into functional specifications that support the evolution of the App as an integrated platform for retail, financial, lifestyle, and loyalty services. 

The Business Analyst will collaborate closely with business stakeholders, UX designers, development teams, and technology partners to ensure that business needs and customer expectations are accurately captured and translated into effective mobile solutions. The role also supports system testing, performance analysis, and implementation activities to ensure high-quality delivery of mobile app features. The ideal candidate will have strong experience in mobile application environments, digital ecosystems, or customer-facing platforms, preferably within industries such as retail, e-commerce, fintech, loyalty programs, or digital services. Key

Responsibilities

1. Business Requirements Analysis • Engage with internal stakeholders to gather, analyze, and document business requirements for the mobile application. • Translate business needs into structured Business Requirements Documents (BRD), user stories, and functional specifications. • Conduct gap analysis and impact assessments for new features or system enhancements. • Ensure business requirements are aligned with technical capabilities and user experience objectives.

2. User Journey & Functional Analysis • Analyze customer journeys, user flows, and mobile app interaction points to identify improvement opportunities. • Work closely with UI/UX teams to ensure business requirements are translated into intuitive and effective user experiences. • Support the development of process flows, feature specifications, and functional documentation for app enhancements. • Ensure alignment between user expectations, operational workflows, and system capabilities.

3. System Integration & Technology Collaboration • Work with development teams and technology partners to translate business requirements into Functional Specification Documents (FSD). • Support integration efforts between the mobile app and backend systems such as loyalty platforms, payment gateways, CRM, ERP, and partner APIs. • Assist in evaluating solution proposals to ensure alignment with business needs and system architecture.

4. Testing & Implementation Support • Coordinate and support User Acceptance Testing (UAT) to validate new features and enhancements. • Develop test scenarios and test cases based on business requirements. • Identify and document defects or functional gaps and coordinate with developers for resolution. • Support release activities including documentation updates, user guides, and operational readiness.

5. Data Analysis & Performance Monitoring • Analyze mobile app usage data, user behavior trends, and engagement metrics to identify improvement opportunities. • Work with product, marketing, and CRM teams to evaluate feature performance and user adoption. • Monitor app store feedback, user reviews, and analytics insights to recommend enhancements. 

6. Documentation & Stakeholder Communication Maintain comprehensive documentation including: • Business Requirements Documents (BRD) • Functional Specifications • Process Flow Diagrams • User guides and operational documentation • Facilitate requirement workshops, solution walkthroughs, and stakeholder review sessions. • Provide regular updates on analysis progress and requirement clarification to project stakeholders.

Qualifications, Knowledge & Competencies Education & Experience

• Bachelor’s degree in Computer Science, Information Systems, Business Administration, or related discipline.

• 3–6 years of experience in Business Analysis, Systems Analysis, or digital platform implementation roles.

• Experience working with mobile applications, digital platforms, or customer-facing systems.

• Hands-on involvement in requirement documentation, UAT coordination, and system implementation projects. Domain Knowledge

• Understanding of mobile application ecosystems (iOS / Android environments).

• Familiarity with UI/UX principles, user journey mapping, and customer experience design. 

• Knowledge of API integrations, backend systems, and digital platform architecture.

• Exposure to loyalty ecosystems, mobile payments, omnichannel commerce, or digital engagement platforms is advantageous.

• Familiarity with Agile or Scrum development methodologies. Skills & Abilities

• Strong analytical thinking and problem-solving capabilities.

• Excellent business requirements gathering and documentation skills.

• Ability to translate complex business processes into structured system requirements.

• Strong stakeholder management and communication abilities.

• Comfortable working with cross-functional teams including developers, designers, and business users.

• Strong organizational skills with the ability to manage multiple initiatives simultaneously.

• Familiarity with business analysis tools, project management tools, and analytics platforms is advantageous.

We are looking for an experienced Pega Developer with strong hands-on expertise in PRPC 8.x, Constellation UI, and BPM-based application development. The ideal candidate will have experience delivering end-to-end Pega solutions within enterprise environments.

Key Requirements:

• 4–6+ years of experience in Pega PRPC (v8.x) development
• Hands-on experience with Constellation UI (Cosmos React) and Theme Cosmos
• Strong knowledge of Case Management, BPM workflows, and business rules configuration
• Experience with Customer Decision Hub (CDH) and CRM modules (Customer Service / SFA)
• Solid integration experience using REST/SOAP APIs and messaging
• Good understanding of React JS for UI customization within Pega
• Strong SQL knowledge for data handling and performance tuning
• Experience with Pega frameworks and application layering
• Pega CSA (mandatory) / CSSA (preferred) certification

Key Responsibilities:

• Design and develop applications on Pega PRPC 8.x
• Build and customize UI using Constellation architecture
• Configure case workflows, rules, and decisioning logic
• Integrate Pega with external systems and services
• Support end-to-end delivery including design, development, testing, and deployment
• Ensure performance optimization and adherence to best practices

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, hybrid work arrangement and opportunities for growth.

About us

We are looking for a skilled Adobe Experience Manager (AEM) Developer to join our digital team in Malaysia. The ideal candidate will have hands-on experience in designing, developing, and maintaining websites and web applications using AEM. You will collaborate with UI/UX designers and backend developers to deliver seamless digital experiences.

YOU WILL HAVE THE OPPORTUNITY TO:

• Develop and maintain web applications using Adobe Experience Manager.
• Customize AEM components, templates, workflows, and digital assets.
• Integrate AEM with other marketing platforms and back-end systems (e.g., APIs, CRMs, DAMs).
• Optimize website performance, SEO, and usability using AEM tools.
• Troubleshoot and resolve issues related to AEM infrastructure and deployment.
• Follow best practices in coding, testing, and DevOps for AEM projects.
• Collaborate with cross-functional teams (QA, DevOps, Designers, Business Analysts) to ensure timely delivery.
• Participate in code reviews and knowledge sharing sessions.

JOB SKILLS & REQUIREMENTS

Must‑haves

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 4 years of experience in AEM development.
• Proficient in Java, JCR, Sling, OSGi, HTL (Sightly), JSP, and Apache Felix.
• Familiar with frontend technologies: HTML5, CSS3, JavaScript, jQuery, React or Angular (optional).
• Experience with AEM tools: CRXDE, Maven, Dispatcher, Adobe Target/Analytics (plus).
• Knowledge of CI/CD pipelines, Git, Jenkins, and Agile/Scrum methodologies.
• Good communication and teamwork skills.

Preferred Qualifications:

• Adobe Certified AEM Developer (nice to have).
• Experience with Adobe Marketing Cloud integrations.
• Exposure to multi-language or multi-site AEM implementations.
  
  WHO YOU ARE
  • Customer‑centric – you begin with end‑user empathy and back decisions with data and real‑world insight.
  • Pragmatic engineer – you balance elegance with delivery timelines, choosing the right level of abstraction for each job.
  • Collaborative communicator – you thrive in distributed, multicultural teams, giving and receiving feedback with respect.
  • Problem‑solver – you decompose complex challenges, propose viable options, and make sound trade‑offs under pressure.
  • Quality champion – you hold yourself and others to high standards for readability, performance, security, and scalability.
  • Continuous learner – you actively explore technologies outside your comfort zone and share knowledge through demos, docs, and mentoring.
  • Adaptable – comfortable with shifting priorities and able to pivot quickly in a high‑growth, consultative environment.Familiarity with cloud platforms (AWS/Azure) or AEM as a Cloud Service.
    
    

  WHAT DOES APPNOVATION HAVE TO OFFER?

  At Appnovation, our development teams are collaborative, friendly, and open, providing varied work experiences. We encourage both professional and personal development! Here are a few more reasons why you should apply:

  Work-life balance

  Opportunities for personal and professional growth

  Health benefits package

  Mental health support

  Personal days off

  Fertility and menopause leave

  Fitness allowance

  Diversity, Equity, and Inclusion initiatives

  And much more..
  

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the role

As the Performance Marketing Manager at IPG Mediabrands, you’ll play a key role in developing, managing, and executing strategic performance marketing campaigns across a diverse portfolio of clients. This role requires a dynamic leader who is hands-on with campaign execution, passionate about data, and skilled in translating business goals into impactful media outcomes.

Key Responsibilities

Strategy & Campaign Leadership

• Define and lead performance marketing strategies across key channels: SEM, social media, display, content discovery, mobile, and more.

• Collaborate closely with media planners to ensure alignment of performance strategies with overall campaign objectives.

• Tailor solutions based on client needs—both stated and unstated—and support seamless integration with agency teams.

• Set and manage acquisition and growth KPIs across performance channels.

• Continuously evaluate and adjust campaign strategies based on real-time performance data and KPIs.

• Champion the use of multi-touch attribution models to understand the full customer journey and optimize conversion pathways.

• Develop brand plans and lead Quarterly Business Reviews (QBRs), tracking key campaign metrics and performance.

• Drive test-and-learn initiatives including A/B and multivariate testing to inform optimization and innovation.

Market & Product Insights

• Understand client businesses and internal product offerings in-depth.

• Monitor competitor activity to identify gaps and new opportunities.

• Leverage audience insights to improve targeting, segmentation, and engagement across platforms.

• Identify and explore emerging formats, platforms, and technologies to push campaign innovation.

Analytics & Reporting

• Promote a data-driven culture by embedding analytical thinking across the team.

• Translate data into actionable insights that enhance marketing effectiveness and business outcomes.

Client Servicing

• Act as a day-to-day performance marketing lead for clients, working closely with internal media planning and performance teams.

• Guide the team to proactively identify client challenges and offer innovative, performance-driven solutions.

Leadership & Team Development

• Oversee the performance marketing team, ensuring clarity of direction, timely delivery, and workload management.

• Keep the team informed and upskilled in the evolving digital ecosystem—tools, platforms, formats, and best practices.

• Support the Head of Performance in identifying and capturing organic growth opportunities.

• Inspire, coach, and motivate team members to bring fresh thinking and elevate client outcomes.

Tools & Platforms

Proficiency in the following platforms is essential:

• Google Ads & Google Analytics

• Facebook Ads Manager & Facebook Business Manager

• Google Tag Manager

• Shopee & Lazada Ads Platforms

Requirements

• Bachelor's degree in Marketing, Advertising, or a related field.

• Minimum 5 years of experience leading a performance marketing team.

• Strong command of English—both written and verbal.

• Excellent communication, client engagement, and stakeholder management skills.

• Deep understanding of digital platforms, analytics, and performance optimization.

At IPG Mediabrands, we don’t just drive performance—we build meaningful connections between brands and people. If you’re ready to lead bold ideas and deliver real results, we’d love to hear from you.

Company Overview

Capco is an entrepreneurial consulting business with expertise in transformation, technology, and strategy. We specialize in banking and payment; capital markets; wealth & investment management; finance, risk & compliance; and technology, serving our clients from offices in leading financial centers across US, Europe and APAC. We are expanding our business rapidly across Asia (especially Malaysia). You will work on engaging projects with some of the largest banking and insurance clients in the world, projects that will deliver significant transformation and change. Besides, we have exciting growth plans in APAC and some very interesting new service lines opening. We are building the business, so now is a good time to join because you can join at the start, have an impact and play a role in its future success = promotion opportunities, better bonus opportunities and faster career progression.

Through our collaborative and efficient approach, we help our clients successfully increase revenue, manage risk and regulatory change, reduce cost and enhance control. We specialize in banking; capital markets; wealth and investment management; finance, risk & compliance; and technology. We serve our clients from offices in leading financial centers across North America, Europe and APAC.

Role Title:  Campaign Manager (Banking)

Role Overview

• The Campaign Manager is responsible for planning and executing targeted campaigns within Commercial Banking to drive product uptake, revenue growth, and client engagement across SME and Corporate segments. The role partners closely with Product, Sales, CRM, Analytics, and Compliance teams to deliver data-driven campaigns and enable Relationship Managers to achieve business targets:

• • Campaign Strategy & Planning

    • Translate business objectives into targeted campaign strategies.

    • Align campaigns with product priorities (e.g., loans, trade finance, treasury services, deposits).

    • Define and segment target customers (e.g., SMEs, mid-market corporates, new-to-bank clients).

    • Set campaign objectives and KPIs (e.g., leads, conversion rate, cross-sell rate, revenue, NIM impact).

    • Develop and manage campaign calendars aligned with product launches and seasonal trends

• • Audience Segmentation & Targeting
    • Partner with CRM and Data Analytics teams to identify high-potential customer segments.
    • Analyze RM portfolios to uncover cross-sell and upsell opportunities.
    • Generate eligible and pre-approved customer lists based on defined criteria.
    • Leverage behavioral triggers (e.g., balance movements, trade activity) to drive timely engagement.

• • Campaign Execution
    • Coordinate cross-functional teams including Product, Sales, Compliance, Marketing, and Technology.
    • Manage multi-channel campaign deployment (email, RM call lists, digital banners, events/webinars, digital acquisition channels).
    • Oversee creative development, messaging, and compliance approvals.
    • Ensure timely execution and delivery within agreed timelines.
    • Track and monitor campaign performance, recommending optimizations where required.

• • Sales & Relationship Manager Enablement
    • Provide qualified lead lists to Relationship Managers (RMs).
    • Develop sales enablement materials including pitch decks and product one-pagers.
    • Track RM follow-ups and campaign conversion performance.
    • Support internal sales initiatives such as competitions or incentive programs.

Experience & Skills

• • Degree in Business, Marketing, Finance, or a related discipline.

  • 5+ years of relevant experience in commercial banking, campaign management, marketing, business analysis, or project management.

  • Strong analytical and data segmentation capabilities with experience using CRM systems.

  • Proven ability to manage cross-functional stakeholders and campaign timelines.

  • Experience as a Change Manager, Business Analyst, or Project Manager will be advantageous.

• Language requirement: Mandarin and/or Cantonese

Why join us?

You will join a company that supports and encourages an entrepreneurial outlook and independent thinking. Capco is not about organizational charts and layers –we operate with little hierarchy because we want all employees to feel that Capco is their firm. We warmly value diversity and inclusion and embrace our collective uniqueness –our culture is a strong, fresh, and invigorating difference from our competitors.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo, one of the brands under Manifest Global, which also includes BridgeU, Explore and Kaaiser. 

About this Role

Cialfo is seeking an elite Client Partner to deliver an unparalleled level of service to high-quality B2B high school clients. This individual will manage relationships with stakeholders across all levels — from junior counsellors to senior school leaders — with the professionalism and finesse typically seen in white-glove service roles. The ideal candidate will bring exceptional customer experience, service orientation, and account growth capabilities while embodying the highest standards of sophistication, emotional intelligence, and personalization.

This is a strategic role requiring a unique blend of client management, business acumen, and customer-centric service to ensure high satisfaction, retention, and account growth.

What You Will Be Doing

On a Day-to-Day Basis

• Driving Client Success
  • Partner closely with high school stakeholders (counsellors, teachers, IT teams, and leadership) to understand their goals and ensure Cialfo's solutions align with their desired outcomes.
  • Conduct onboarding and training sessions tailored to counsellors, students, IT teams, school management, and other stakeholders.
  • Monitor and analyse client engagement data to proactively identify opportunities for improving ROI and delivering measurable results.
• Ensuring Client Satisfaction and Delight
  • Regularly conduct business reviews to assess progress, showcase impact, and gather feedback.
  • Act as a trusted advisor by anticipating client needs and offering tailored solutions to drive retention and satisfaction.
• Client Support
  • Resolve technical and operational challenges by collaborating with internal teams across product, marketing, finance, and engineering.
  • Serve as the primary point of contact for high school clients, delivering fast and effective support.
• Maximizing Value and Expanding Relationships
  • Encourage deeper adoption of Cialfo's platform by highlighting new features that address evolving needs.
  • Identify opportunities for account growth through client expansion into Cialfo's broader product and service offerings.
• Operational Efficiency
  • Maintain accurate and up-to-date client records within the internal CRM system.
  • Log all interactions and key actions in a timely and consistent manner.
• Lead, Strategize & Develop Regularly
  • Providing World-Class Customer Experience.
  • Deliver every client interaction with professionalism, empathy, and attention to detail.
  • Go above and beyond expectations, recognizing milestones and offering thoughtful, personalized solutions.
  • Handle complex challenges with calm, discretion, and client-first thinking.
  • Build long-term, trust-based relationships that position Cialfo as a strategic partner.
• Cultivating Customer-Led Brand Advocacy
  • Foster loyalty by delivering consistent value across the customer journey.
  • Identify and support client advocates who are excited about Cialfo's impact.
  • Elevate their voice within the broader community and education ecosystem.
• Business Development
  • Develop long-term client strategies to increase retention, expansion, and partnership value.
  • Use data to create and execute growth plans that align with client goals.
  • Present compelling proposals and strategic solutions with polish and credibility.
• Relationship Development
  • Build strong relationships with senior stakeholders, including principals and school heads.
  • Position Cialfo as the preferred platform and trusted partner among decision-makers.
• Collaboration with Product & Marketing
  • Build compelling case studies and success stories that reflect the impact of Cialfo's solutions.
  • Actively share user feedback and insight with internal teams to support product development and iteration.

About You

• Qualifications
  • A Bachelor’s degree in Business Administration, Education, Marketing, Communications, or a related field.
• Experience
  • Familiarity with SaaS, EdTech, or technology solutions for B2B clients.
  • Experience within the high school and/or higher education industry.
  • 5+ years of success in customer success, client experience, account management, or strategic consulting.
  • Proven track record of revenue growth and successful relationship management through strategic thinking, branding, and client enablement.
• Skills
  • Consultative Approach: Ability to understand client goals and guide them toward strategic solutions.
  • Attention to Detail: Anticipate client needs and deliver tailored, flawless experiences.
  • Analytical Thinking: Strong grasp of data and how to use insights for business and client success.
  • Efficient Communication: Clear, empathetic, and professional communicator across all levels.
• Qualities
  • Professional Presence: Poised, confident, and articulate with excellent interpersonal skills.
  • Emotional Intelligence: Attuned to subtle cues, empathetic, and solutions-focused.
  • Discretion & Confidentiality: Trusted partner who manages sensitive information with integrity.
  • Relationship-Centric: Invested in building long-term partnerships with a value-first mindset.
  • Ambitious & Self-Driven: Motivated to innovate, improve, and grow in all aspects of your role.

You’re a Notch Above If You Have

• An MBA or equivalent postgraduate degree in marketing or business.
• Familiarity with high school counselling workflows and challenges.
• Experience engaging directly with C-level education stakeholders.

This role will be based in Malaysia and the candidate will need to be based there.

• Welcome and assist drivers with inquiries, complaints, and requests politely and professionally
• Prioritize driver needs and deliver tailored solutions with empathy and patience
• Provide accurate, up-to-date information on Bolt’s products, services, and policies
• Resolve issues on the spot where possible, escalating complex cases to Tier 2 or the DEC Manager when needed
• Support our office-based CS Team when needed
• Manage a high volume of interactions efficiently to reduce wait times and improve satisfaction

• You have C1 English proficiency and at least B2 proficiency in Malay
• You have excellent communication and interpersonal skills, with a natural customer-first mindset
• You demonstrate strong problem-solving skills and the ability to stay calm under pressure
• You are flexible and adaptable to changing needs in a fast-paced environment
• You are well-organized and capable of managing multiple priorities at once
• You have strong attention to detail and ensure accuracy when handling driver requests and cases

• Directly shape the driver experience and build long-term loyalty within our community
• Join a global team making an impact in 50+ countries and 600+ cities worldwide
• Work in an energetic, fast-moving environment with endless learning opportunities
• Accelerate your career growth with structured training and cross-functional exposure
• Competitive compensation and the opportunity to grow within Bolt
• Collaborate daily with a diverse, international, and inclusive team
• Be part of a company that is redefining mobility and making cities better for people

With pickleball booming across the country and internationally, we’re expanding our reach and looking for a high-energy B2B Sales/AccountsManager to help us serve clubs, retailers, and pros across the Vietnam market.  

What You'll Do

As a sales/account manager, you’ll drive B2B sales growth by connecting with pickleball clubs, specialty stores, and coaching professionals. This role combines new business development with strategic account management in a fast-growing pickleball market.

Your Responsibilities

• Identify, prospect, and onboard new B2B accounts (retailers, clubs, distributors, facilities)
• Manage and grow existing accounts to maximize revenue and long-term partnerships
• Execute strategy to increase sell-through, repeat orders, and partner loyalty
• Submit regular sales reports against KPIs (weekly, monthly, quarterly)
• Negotiate contracts, pricing, and volume agreements
• Promote Selkirk’s product lines, programs, and promotions to key stakeholders
• Build trusted relationships with partners and ensure exceptional customer service
• Build and maintain a strong sales pipeline with accurate forecasting in CRM
• Collaborate with marketing and operations on launches, promotions, and inventory planning
• Represent the brand at trade shows, events, and industry meetings
• Form/train a team that is capable of independently expanding across the country/region with objective goals and implementation strategies

What We're Looking For

• Bachelor’s degree in Business, Marketing, or related field (preferred)
• 5+ years of B2B or wholesale sales experience (ideally in the sports/retail)
• Strong networking with key industry stakeholders/businesses
• Excellent communication, follow-up, and organizational skills
• Proficiency in English and Vietnamese is required 
• Ability to work independently and collaboratively in a team environment
• Goal-oriented, resilient and driven by results
• Sports/active lifestyle industry a plus
• Passion for pickleball or racquet sports—players and fans welcome!
• CRM proficiency preferred

WHY JOIN US:

• Be part of a global sports brand with strong growth potential in Asia.
• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.

#LI-CS1

Purpose of the role

The WFM Senior Schedule Planner (Senior SP)/ Schedule Planner operates as senior level role within CEG’s WFM Schedule Planning team, with responsibilities in creating and publishing accurate agent and Team Manager schedules.

The Senior SP/Schedule Planner will organize schedules to optimize balanced SLA delivery and comply with legal and operations constraints. This role also has responsibilities in BAU schedule activities, such as shift assignment, training, meeting and coaching as well as JIRA ticket requests, for agent pull-out. This role is also a ‘subject matter expert’ in Verint setup and maintain Verint profile.

As a senior role in the schedule planning team, the senior SP/Schedule Planner is a support to the WFM management team. The senior SP also provide coaching to team members, as well as leading projects and task.

Activities Performed on the Job

The activities of the Senior Schedule Planner/Schedule Planner will have responsibilities of supporting team management and project management.

1. Shift and specialization planning based on demand need.
2. Design schedule patterns that is non-bias, best fit with demand need and complying to local regulation
3. Upload and publish rosters into Verint.
4. Review changes in demand need, suggest and complete shift change adjustment based on agreed timeline.
5. On time Scheduling and publishing of planned shrinkages to ‘best’ time
   • Training, meeting, and coaching (TMC) planning and mapping to the ‘best’ time in schedule
6. Managing additional shrinkage requests
   • Manage additional shrinkage requests coming from different department, based on priority, and agreed timelines.
7. Complete Work Requests and Ticketed Work Items
   • Manage agents’ user profile based on skillset updates from L&D and reflect reporting alignment based on HC profile updates.
   • Manage and support stakeholders’ requests through JIRA service desk.
   • Update time off pool settings in Verint based on HC profile updates.
8. Stakeholder Engagement
   • Participate with added value in meetings and engagements with key stakeholders (e.g., CEG tech Team, CST Regional Customer Deliver Managers and wider WFM team)
   • Maintain clear communication to all parties in all kinds of communication channel.

The WFM Senior Schedule Planner/Schedule Planner have activities & expectation as below:

1. Strong Personal Performance
   • Always be a role model to Schedule Planners and wider WFM.
   • Perform and complete SP responsibilities with high standard.
2. Supporting Team management
   • Lead/ organize the team in projects/ tasks
   • Provide feedback and support to scheduling team on errors and best practice
3. Project Management
   • Opportunity to guide the team in OKR, projects and tasks with Manager's supervision.
4. Other non-core tasks
   • Support new team members and interns.
   • Other activities as defined by Team Manager and WFM Manager

Expectations – Behaviors and Values

1. Curious mind with a good ability to understand technical concepts
2. Proactive attitude towards both adapting and instigating change
3. Passion to support, help and do the right thing.
4. Understanding Agoda’s business priorities

Competencies Required

The Senior Schedule Planners requires competencies of Schedule Planners and additional competency to excel in presentation is expected:

Qualifications, Experience and Trainings Required

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Onboarding Operations team based in Cape Town and Kuala Lumpur, reporting to the Head of Onboarding Strategy and Customer Due Diligence Operations. Your role as a Business Optimisation Analyst (Data) will be to use your knowledge of data analysis and data processing to inform key business decisions in the Onboarding Operations team and other business areas. You will work in a fast paced environment, collaborating with other business units, including Engineering, Product, Compliance and Data teams, servicing the business on an international level together with the teams from South East Asia, Africa and Europe. You will be responsible for creating dashboards, extracting data, writing reports, and monitoring key performance indicators (KPIs) to determine business initiatives’ success.

Your mission will be:

• Interpret trends and patterns in data and present findings and actionable insights to senior leaders of the business
• Collaborate with data engineers to design and build any pipelines/data models needed to support analytical and reporting needs
• Structure large data sets to find usable information
• Design metrics to help assess how the onboarding teams and broader business are performing on a day-to-day basis
• Report regularly on business and team performance
• Work closely with the relevant business stakeholders to understand their data needs
• Collaborate with teams to determine, collect and analyse required data to address business needs while ensuring it is of the highest quality, reliable and trusted
• Build visually compelling dashboards that communicate insights to stakeholders (often non-technical) to allow data-informed decision making
• Use data-driven analysis to identify opportunities for improvement and automation in onboarding operations processes
• Review delivery of providers against Service Level Agreements and support negotiations from a data perspective

The ideal candidate will have:

• A qualification in Data Analysis or similar quantitative fields.
• A minimum of 1 year of experience in the data or business optimisation space
• Intermediate skills in SQL, Python and experience working with data pipelines.
• Experience working with business intelligence platforms such as Looker, Tableau, DataBricks, PowerBI or similar
• Familiar with data governance principles and best practices
• Passionate about data analytics and related disciplines
• Friendly, transparent, articulate and driven to succeed.
• Experience in a customer service / customer onboarding / KYC environment is advantageous
• Ability to lead change through entrepreneurial thinking, a strong sense of responsibility and a very high level of integrity
• Adaptable, capable and intellectually curious and have the persistence to find answers to difficult questions in fast-paced and environments
• Ability to formulate business cases, document investigation work, and contribute to technical design documents
• Ability to take ownership of own work and successfully deliver high quality projects with obscure and incomplete requirements
• Strong interpersonal and communication skills and ability to explain data concepts to non-experts in a clear, and structured manner
• Experience working with cross-functional teams using data to influence strategy, roadmaps and drive data-informed decisions
• Internet access at home and the ability to work remotely (Luno will provide successful candidates with suitable equipment to set them up for success)

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.