THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Everpure (formerly Pure Storage), a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team. 

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Everpure solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Everpure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

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Software Engineer I

Are you ready to start your career in software engineering and contribute to real-world security and IoT solutions? Do you want hands-on experience building software that interacts directly with hardware devices, backend services, and web applications? If so, we invite you to join our team at Alarm.com.

As a Software Engineer I, you will work on a cross-functional product team and contribute production code across multiple layers of the stack. You’ll implement features from specifications, collaborate closely with senior engineers, product managers, QA, and hardware teams, and progressively take ownership of well-scoped projects. This role is designed to help you grow from executing defined tasks to independently delivering meaningful components of larger systems.

Responsibilities

As a Software Engineer I, you will:

• Design, implement, and test well-scoped software features (with guidance as needed) across backend services, web applications, databases, and hardware-integrated systems.
• Implement functionality from specifications and design documents, asking clarifying questions and identifying gaps or inconsistencies in requirements.
• Develop and maintain backend workflows and messaging-based integrations, including parsers, processors, and supporting business logic.
• Use approved AI tools and models, both locally and cloud-based, to help analyze unfamiliar or complex code, explore implementation approaches, and complete directed coding tasks (while validating outputs, protecting sensitive data, and adhering to engineering and security best practices.)
• Write and maintain unit tests and assist with test data setup to ensure correctness, reliability, and maintainability.
• Participate in code reviews, incorporating feedback and contributing thoughtful suggestions to improve code quality.
• Refactor existing code to improve readability, performance, and long-term maintainability.
• Collaborate with Product Management, Quality Engineering, and hardware teams to clarify requirements, resolve issues, and deliver features.
• Take ownership of assigned features or small projects, tracking work through completion and communicating status and risks.
• Proactively identify additional work when capacity allows and communicate availability to the team.
• Other duties as assigned. 

Technical Scope

In this role, you may work with:

• Backend systems and web applications built with C# and .NET.
• Databases and in-memory data stores using SQL, SQL Server, and Redis.
• Device and service messaging systems, including Kafka, RESTful APIs, and gRPC, to initiate actions and monitor device state.
• Cloud-native infrastructure and deployment tools, such as Argo, Docker, Kubernetes, and major cloud platforms (AWS, Azure, GCP).
• Internal tooling and shared libraries that improve testing, development efficiency, and code quality.

Requirements

• 0–2 years of professional software development experience (internships, co-ops, or academic projects acceptable).
• B.A. or B.S. in Computer Science, Computer Engineering, or a related technical field.
• Experience with object-oriented programming (C# or similar languages).
• Familiarity with web technologies and modern front-end frameworks (Ember.js, Angular, or React a plus; expertise not required).
• Working knowledge of databases and SQL.
• Ability to read, understand, and implement from technical specifications.
• Strong problem-solving skills and comfort working in unfamiliar areas of the codebase.
• Clear and professional written and verbal communication skills.
• Willingness to learn new systems, tools, and domains, including hardware-integrated software.

What Success Looks Like in This Role

A successful Software Engineer I:

• Delivers high-quality, tested features with guidance and increasing independence.
• Communicates clearly during design discussions, code reviews, and cross-team collaboration.
• Seeks feedback and incorporates it quickly.
• Demonstrates ownership over assigned features and follows through to completion.
• Gradually expands technical breadth across the stack and product domain.
• Contributes positively to team culture and shared engineering standards.

Please note that sponsorship of new applicants for employment authorization, or any other immigration-related support, is not available for this position at this time.

WHY WORK FOR ALARM.COM?

• Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
• Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
• Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
• Community and Camaraderie: One of our core values is to 'Keep It Fun,' which to us means fostering a strong sense of community. Our culture is built on collaboration and connection, where we celebrate our successes and believe that a positive, engaging environment is key to doing our best work.
• Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.

COMPANY INFO

Alarm.com is the leading platform for intelligently connected properties. Millions of homeowners and businesses rely on Alarm.com's technology to secure, monitor, and manage their environments from anywhere. Our comprehensive suite of solutions—including security, video surveillance, access control, active shooter detection, intelligent automation, energy management, and wellness—is delivered exclusively through a trusted network of thousands of professional service providers and commercial integrators across North America and worldwide. Alarm.com's common stock is traded on Nasdaq under the ticker symbol ALRM. Alarm.com delivers serious security for serious people.

For more information, please visit www.alarm.com.

COMPANY BENEFITS

Our total rewards package is designed to support you holistically—in your health, your finances, and your life outside of work. The package includes medical plans with company subsidies, a Health Savings Account (HSA) with a company contribution, and a 401(k) with an employer match. We encourage a healthy work-life balance with paid vacation that increases with tenure, paid holidays, wellness time, and paid maternity and bonding leave. To complete the package, we also provide company-paid disability and life insurance, all within a collaborative and casual work environment.

Alarm.com is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.

Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to RecruitingPartnerships@Alarm.com.

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