About the Role: 

The Business Analyst works closely with customers, stakeholders, and internal teams to understand business needs, document requirements, and guide solutions using product capabilities. This role ensures smooth project execution, clear communication, and delivery of high-quality outcomes aligned with customer expectations.

You will be also responsible for reviewing complex data files, mapping documents, customer requirements and providing guidance on best practices.You will need to be able to speak to the internal technical capabilities of Billtrust’s products while understanding customer requirements in order to provide customers the direction and guidance on their options for the best user experience as it pertains to their business needs.

What You'll Do: 

• Gather and understand customer business needs and requirements
• Document functional requirements and technical specifications clearly
• Create and maintain templates and documentation designs
• Review complex data files and mapping documents
• Analyze customer requirements and recommend best practices
• Provide guidance based on product knowledge and functionality
• Bridge the gap between business needs and technical capabilities
• Communicate effectively with internal technical teams
• Help customers choose the best solutions for their business needs
• Ensure a smooth and effective user experience for customers
• Regularly communicate progress to Project Managers and stakeholders
• Highlight risks early if deliverables may be delayed and suggest alternative

What You'll Bring: 

• Strong analytical and problem-solving skills. Creative thinking and ability to provide innovative solutions
• Prior Order to cash experience
• Excellent written and verbal communication skills
• Ability to document requirements and create functional specifications
• Strong understanding of business processes and data analysis
• Ability to communicate effectively with both technical and non-technical teams
• Attention to detail and high level of accuracy
• Ability to break down complex problems into simple, actionable steps
• 3+ years of experience as a Business Analyst or in a related role (Solution Architect or Implementation Consultant).
• Proven ability to work with both technical and business stakeholders
• Strong decision-making and analytical skills
• Ability to understand the big picture and think strategically
• Bachelor’s degree in Technology, or related field (or equivalent experience).
• Should be good to work from office for 4 days
• Work timezone – EST/CST and 5PM – 2AM IST

Are you passionate about designing and building technology that connects the physical and digital worlds? Do you thrive on leading complex projects and mentoring other engineers, while working with cutting-edge IoT devices?

Alarm.com is seeking a Senior Software Engineer to join our Protocols Team, which develops and maintains the communication backbone that powers millions of smart home devices worldwide.

In this role, you will drive the design and delivery of robust, scalable solutions that enable seamless device interoperability. You will collaborate across teams to define technical strategy, guide architecture decisions, and ensure high-quality implementation. Your work will directly influence the performance, security, and reliability of our platform.

If you enjoy solving challenging problems, improving processes, and mentoring future engineering talent, we would love to talk to you.

Alarm.com values working together and collaborating in person. We are building a new team in Krakow. Our employees work fully from the office with possibility to work remotely occasionally.

What You Will Do

• Lead the design, development, and maintenance of full-stack software across diverse platforms and technologies.
• Architect solutions that balance scalability, performance, and maintainability for device protocol communications.
• Research emerging technologies and champion adoption where they can bring significant value.
• Guide the software development life cycle from requirements gathering through deployment, monitoring, and optimization.
• Collaborate with product managers, QA, and other engineering teams to deliver impactful solutions.
• Make strategic technical decisions, setting direction for projects and influencing the broader team’s approach.
• Mentor junior and mid-level engineers, providing code reviews, architectural coaching, and career guidance.
• Contribute innovative ideas and drive continuous improvement in both product and process.

What You Bring

• Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field, or equivalent professional experience.
• 5+ years of professional software development experience, with proven success in delivering complex projects.
• Advanced object-oriented programming skills, preferably in C#.
• Strong experience with database design, SQL, and backend services.
• Proficiency with modern JavaScript frameworks such as Ember.js, Angular, or React a plus.
• Experience in the IoT and/or home automation field is a plus.
• Solid track record of implementing and improving unit testing and automated testing strategies.
• Experience in distributed systems, real-time communications, or high-performance applications.
• Excellent communication skills and ability to lead cross-functional collaboration.

Why You Will Love Working Here

• Collaborate with exceptional peers. Work alongside talented engineers who value innovation and excellence.
• Shape technical direction. Influence architecture decisions that impact millions of connected devices globally.
• See your impact. Watch your solutions interact with and power IoT hardware in real-world environments.
• Mentor and grow talent. Help guide the next generation of engineers while building high-performing teams.
• Work with cutting-edge technology. Our stack includes C#, .NET, SQL Server, Kafka, Ember.js, and native iOS/Android apps.
• Long-term employment based on a permanent employment contract (CoE).
• Attractive benefits package: including medical care, life insurance, sports package, annual budget for professional development ($2,000).

COMPANY INFO

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more.  We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them. 

EBS Sp. z o.o. is a dynamically growing Polish technology company with over 35 years of experience, specializing in the development of smart security solutions. We are part of the American corporation Alarm.com, a leading global provider of intelligent security solutions for homes and businesses.

For more information, please visit www.alarm.com or ebssmart.com

Alarm.com is an Equal Opportunity Employer

 In connection with your application, we collect information that identifies, reasonably relates to, or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations, such as managing our recruitment system and ensuring compliance with labor laws and regulations, even after we have made our employment decision.We will retain this data for a maximum of 3 years after the end of the recruitment process. The data administrator is EBS Sp. z o.o.

Job Type: Full-Time Experience Level: Senior (7+ years)

We are looking for an experienced Senior Python Developer who excels at designing and architecting large-scale systems. In this role, you will be responsible for leading the development of robust, high-performance software platforms from the ground up. You’ll define architecture, guide technical decision-making, and ensure that our systems are reliable, maintainable, and built for growth. While experience with AI and automation is a plus, your core strength will be scalable architecture, distributed systems, and engineering leadership. You’ll collaborate across teams to deliver systems that power critical business functions and enable innovation.

Essential Duties and Responsibilities:

• Architect, design, and implement large-scale, distributed systems using Python
• Build and maintain scalable, secure, and high-performance platforms
• Design data processing pipelines to handle large volumes of structured and unstructured data
• Collaborate with product and engineering teams to translate business needs into technical solutions
• Drive code quality, performance, and maintainability through reviews, standards, and mentorship
• Ensure solutions meet scalability, availability, and reliability requirements
• Integrate AI/ML components where appropriate to enhance system capabilities
• Stay current with modern architecture patterns, tools, and best practices.

What You’ll Bring

• Proven track record in architecting and delivering complex, high-scale systems
• Strong proficiency in Python for backend development
• Expertise in distributed systems, microservices architecture, and API design
• Experience with vector databases (e.g., ClickHouse)
• Proficiency with containerization (Docker) and orchestration (Kubernetes)
• Familiarity with data engineering concepts (ETL, batch, and streaming pipelines)
• Strong problem-solving skills and ability to make high-impact technical decisions
• Excellent communication and leadership skills

Experience and Qualifications Required:

• Bachelor’s or Master’s degree in Computer Science, AI/ML, or related field.
• Proficient English.
• 7+ years of experience developing end-to-end scalable solutions using Python.
• Experience as a leader, managing and mentoring other engineers.
• Experience with vector databases

Experience with Kubernetes Preferred:

• Proven leadership in extracurricular activities or community involvement, showcasing the ability to take initiative and lead in diverse environments.
• Track record of exceptional personal achievements, such as awards, competitions, or ambitious self-driven projects, reflecting discipline and a high level of motivation.
• Published research or contributions to open-source projects.
• Experience with AI domains such as NLP, computer vision, or reinforcement learning.
• Experience with frameworks (TensorFlow, PyTorch, Scikit-learn)

We work 3 days at Kaseya Krakow office per week, which is mandatory.

Process Automation Lead, 3P | Tripadvisor 

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Are you ready to move beyond incremental improvements and lead a total AI-driven transformation? We are looking for a visionary Process Automation Lead to dismantle legacy friction and build a world-class, automated experience for the teams driving explosive growth for our Experiences business. You won’t just be mapping processes; you’ll be defining the future of how our Sales and Marketing teams scale.

We are seeking a visionary Process Automation Lead to architect and implement frictionless, AI-enhanced experiences for our partner-facing team. You will be the primary driver in enabling our Distribution Partnerships Sales and Marketing teams to 10x their impact. This is a high-autonomy role designed for a strategic leader who can bridge the gap between lean process optimization and cutting-edge AI opportunities. If you are a builder who thrives on dismantling legacy friction and scaling solutions in a fast-paced environment, we want you on our team.

Job Location: Remote

This role is a remote position in the [country]. Occasional travel to company offices as necessary.

Your Impact:

• Strategic Process Mapping: Lead discovery sessions to identify and map high-friction points in the employee and customer journey.

• AI-Driven Transformation: Translate complex AI and automation concepts—including Generative AI, chatbots, and predictive analysis—into scalable solutions for internal teams.

• Next-Gen Workflow Automation: Re-engineer and automate routine tasks to drastically improve resolution speed and accuracy.

• Root-Cause Resolution: Identify and eliminate product or process blockers that cause employee or partner friction, ensuring measurable impact on service quality.

• Full-Lifecycle Ownership: Oversee the end-to-end implementation of automation projects, ensuring they are scalable, data-validated, and aligned with our global service-solution strategy.

What You’ll Bring:

• Expertise in Scale: 5+ years of experience in sales or marketing operations with a proven track record of process optimization and automation.

• The "Automation Mindset": Deep understanding of Six Sigma methodologies paired with modern AI workflow tooling.

• Technical Translation: A natural ability to collaborate with technical teams and external vendors to turn business needs into seamless delivery.

• Relentless Collaboration: Strong stakeholder management skills with the ability to influence leadership and execute complex roadmaps.

• Customer Obsession: A mindset that puts the partner experience first, advocating for simplicity at every touchpoint.

Core Competencies for Success:

• Execution at Speed: You are comfortable challenging the status quo, experimenting rapidly, and seeking continuous improvement.

• Strategic & Data-Driven: You leverage data to identify opportunities and use an A/B testing mindset to validate solutions.

• Articulate Influence: Exceptional communication skills with the ability to translate technical complexity into clear, actionable insights for internal stakeholders.

• Industry Experience: Prior experience in a high-growth tech environment is preferred.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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