Join Us Today:

If you are seeking a rewarding career with industry-leading benefits, professional growth opportunities, and a culture that values its people, we invite you to apply today. At FDE, we are committed to supporting our Team Members in becoming their best selves. This commitment is reflected in our competitive compensation, benefits, and development programs, as well as our vision of being the employer of choice in every community we serve. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC is a leading licensee of Ashley, the number one selling furniture brand in the world and the top retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the furniture industry:

• Commission-based salary ranging from $40,000 to $90,000 per year, based on performance
• Annual bonus structure tied to individual performance and company success
• Weekly commission and bonus opportunities on written sales
• Presidents and Premier Programs that offer additional weekly bonus incentives
• Paid, comprehensive two-week training through the Ashley Sales Academy
• 401(k) retirement plan with company match
• Paid time off, holiday pay, and your birthday off
• Medical, dental, and vision insurance starting as low as $25 per week
• Employee discounts on furniture and accessories
• Referral bonuses up to $1,000 for recommending successful candidates
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs:

FDE maintains a culture of recognition, service, and growth. We actively invest in the well-being of our team and welcome employee feedback through programs like Peakon Surveys. Our Ashley Cares initiatives support our employees and communities, including:

• Hope to Dream: A portion of mattress sales funds beds for children in need
• Give a Day: Paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal challenges such as grief, family needs, and stress
• Life Resources: Quarterly educational events focusing on financial literacy, health, and wellness
• Team Member Relief Fund: Financial assistance during unexpected life events
• SmartDollar: A free financial wellness platform to help manage budgets and plan for the future

Position Overview: Home Furnishings Advisor

The Home Furnishings Advisor is responsible for delivering a unique and personalized guest experience. You will act as a representative of our brand, guiding customers through their home furnishing journey. As a subject matter expert, you will leverage your product knowledge and customer service skills to drive sales and ensure customer satisfaction.

Key Responsibilities:

Sales and Customer Experience
• Sell a wide range of Ashley home furnishings, accessories, and warranties using the Ashley Sales Approach
• Welcome and engage with every guest professionally and attentively
• Deliver compelling product presentations and offer complete solutions including protection plans and financing
• Build and maintain customer relationships through proactive communication during and after the sales process

Post-Sales Administration
• Accurately complete post-sale documentation and ensure order details meet customer expectations
• Provide all necessary paperwork to the Customer Service Department
• Enter accurate customer information into the UPs system, including contact details for future follow-up
• Record advertising efforts and maintain a lead database using customer information forms

Showroom Presentation
• Support store appearance through regular floor recovery and adherence to safety and cleanliness standards
• Ensure every customer has a professional and welcoming in-store experience

Professional Development
• Use company-provided tools and training to enhance sales performance
• Stay informed about product updates and company initiatives
• Participate in sales meetings, training sessions, and one-on-one coaching

Performance Expectations:

You will be evaluated on a variety of key performance indicators including:

• Total sales volume and sales per guest
• Bedding sales, close rate, protection plan sales, and average transaction value
• Number of credit applications submitted
• Net gross margin and guest satisfaction (Net Promoter Score)
• Total Piece Exception Rate and related inventory accuracy metrics

Additional Duties:

• Assist with cashiering or merchandise tasks as needed
• Participate in inventory and other operational processes
• Travel to other store locations for training or meetings as required

Schedule Requirements:

• Must be available to work at least 40 hours per week, including weekends
• Additional hours may be required during holiday or peak seasons
• Regular attendance at the assigned store is required
• Two days off per week are scheduled except during holiday periods

Qualifications:

• Highly motivated with a positive attitude and strong interpersonal skills
• Previous sales experience is helpful but not required
• Comfortable in a performance-driven, customer-focused retail environment
• Strong attention to detail and commitment to delivering exceptional service

Job Type:

Full-time

Benefits:

Health insurance, dental insurance, vision insurance, life insurance, paid time off, 401(k) with employer match, employee discount

Are you looking for a fulfilling leadership opportunity with top-tier benefits, strong earning potential, and a company that values personal and professional growth? Join us at FDE, one of the largest licensees of Ashley Furniture—where your success is recognized, supported, and rewarded. Join a team honored by Furniture Today as one of the Best Places to Work in Furniture for 2025.

About Us

Factory Direct Enterprises LLC proudly represents Ashley, the number one selling furniture brand in the world and the leading retailer of furniture and bedding in the United States.

Compensation and Benefits

We offer one of the most competitive compensation packages in the retail furniture industry:

• Commission-based earnings ranging from $60,000 to $110,000 annually, based on performance
• Annual bonus structure tied to individual and company success
• Weekly bonus opportunities through Presidents and Premier Programs
• Paid 13-week training through the Ashley Sales Academy
• All-expense-paid incentive trips and performance awards
• 401(k) plan with company match
• Paid time off, holiday pay, and a paid day off for your birthday
• Medical, dental, and vision insurance starting at $25 per week
• Employee discounts on home furnishings and services
• Referral bonuses up to $1,000 for successful candidate referrals
• Eligibility for the FDE G3 Profit-Sharing Program, rewarding team members based on company and store performance outcomes

Our Culture and Team Member Programs

FDE fosters a culture of support, recognition, and growth. We value feedback and provide resources to help our team members thrive. Our Ashley Cares initiatives reflect our commitment to employees, customers, and the communities we serve:

• Hope to Dream: Each mattress purchase helps provide beds to children in need
• Give a Day: One paid volunteer day annually with an approved non-profit organization
• Corporate Chaplains: Confidential support for personal, family, and wellness needs
• Life Resources: Quarterly programs focused on health, financial literacy, and relationships
• Team Member Relief Fund: Emergency financial assistance for qualifying life events
• SmartDollar: Free financial wellness platform to assist with budgeting and debt reduction

Your Role: Regional Assistant Selling Manager

The Assistant Selling Manager plays a key role in leading and developing the sales team. You will be responsible for creating a productive, guest-focused environment while actively engaging on the sales floor and supporting the store’s daily operations. You will help drive sales performance, ensure service standards are met, and assist with coaching and team development. You will have a designated 'Home Store' at one of our Hudson Valley locations; Poughkeepsie, Yonkers, Middletown, Kingston, Mohegan Lake - with the expectation for you to be flexible in working location according to meet the business need. 

Key Responsibilities

Sales and Team Leadership
• Support sales of merchandise, accessories, and protection plans
• Achieve or exceed individual and store-wide sales targets
• Actively engage with guests and guide team members during the sales process
• Maintain visibility on the sales floor (Position to Impact) to assist both customers and staff
• Build team confidence by mentoring and leading by example

Operations and Management Support
• Assist with recruiting, onboarding, and training new team members
• Support sales leadership in scheduling, performance coaching, and goal setting
• Oversee opening and closing procedures and maintain store readiness
• Authorize price adjustments, returns, and cancellations in the absence of store leadership
• Ensure compliance with company policies, procedures, and service expectations

Onboarding and Culture
• Serve as a role model for professionalism and high performance during new hire training
• Promote company values and reinforce service excellence standards

Performance Goals and Expectations

You will be evaluated based on team performance, sales goals, customer satisfaction, and operational efficiency. Leadership presence, team collaboration, and floor engagement are key success factors in this role.

Schedule Requirements

• Full-time, minimum of 40 hours per week, including Saturdays and Sundays
• Availability for peak retail periods, holidays, and coverage needs
• Scheduled two days off per week, excluding holidays and blackout periods
• Regular, in-person attendance is required at the assigned store location

Qualifications

• Highly motivated with strong interpersonal and leadership skills
• Experience in retail sales or management preferred
• Positive attitude, strong communication, and a commitment to delivering results
• Ability to coach and develop team members in a performance-driven environment

Job Type

Full-time

Benefits

Health insurance, Dental insurance. Vision insurance, Life insurance, Paid time off, 401(k) with employer match, Employee discount

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