Product Owner Jobs in Kentucky.
All active Product Owner roles based in Kentucky.
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ABOUT US
There are more than 9 million immunocompromised people in the United States. Almost half a million of those represent a population that are moderately to severely immunocompromised and at highest risk for severe COVID-19, including stem cell and solid organ transplant patients as well as those with hematologic cancers.
At Invivyd, Inc., we take those numbers very seriously and we come to work each day on a mission to deliver protection from serious viral infectious diseases, beginning with SARS-CoV-2. Invivyd deploys a proprietary integrated technology platform unique in the industry designed to assess, monitor, develop, and adapt to create best in class antibodies.
In March 2024, Invivyd received emergency use authorization (EUA) from the U.S. FDA for a monoclonal antibody (mAb) in its pipeline of innovative antibody candidates.
In October 2025, the FDA cleared the company's Investigational New Drug (IND) application and provided feedback to advance the company's REVOLUTION clinical program, Invivyd's development program for VYD2311, a vaccine alternative monoclonal antibody being investigated for the prevention of COVID-19.
Be part of making a difference. Be part of Invivyd.
Location: Remote - Geography based
Do you have a consistently strong record of sales performance in a fast-paced selling environment where your work has a critical impact on patients? At Invivyd, we’re building a category and disrupting the status quo. We’re looking for experienced and driven Senior Virology Care Specialists who are ready to utilize their industry experience bringing passion, persistence, and a strong desire to help patients.
- Develop strong, compliant relationships
- Facilitate clinical dialogue that compels the customer to act on behalf of their patients and engage the entire account to understand any obstacles that exist to provide appropriate solutions
- Identify shared priorities and leverage knowledge and tactics within full account to develop a territory business plan that drives product demand by meeting the needs of key partners and ultimately their patients to drive superior results
- Utilize your understanding of the broader healthcare landscape for account selling, including provider offices and health systems, and how decisions are made across these settings
- Manage your territory with a business owner mindset with accountability, energy, and drive by owning the outcome of your results with a sense of urgency while staying compliant with company policies and industry regulations
- Deliver compelling product presentations and educational discussions to support patient care decisions by utilizing all approved resources in line with company training and compliance requirements
- Collaborate as a positive energy multiplier cross-functionally with colleagues in marketing, market access, and other teams to support customer needs and win together
- Operate with an enterprise mindset to gather and share customer insights, feedback, and questions to help Invivyd continuously improve how we serve providers and patients
- Collaborate with cross-functional partners on overall account and territory strategy to maximize internal/external knowledge on how to access products and services
- Aggregate customer, market data, and insights to effectively apply multiple channels to drive total selling engagements
- Utilize data driven approach to prioritize customers/accounts to maximize impact aligned to strategic plan
Required:
- Bachelor's degree strongly preferred; candidates without a degree with significant relevant, related industry experience will be considered
- 5+ years of sales experience in biotech, pharmaceuticals or medical device customer facing roles is required
- Candidates must live within the stated territory
- Able to fulfill requirement to be in the field five days a week, including overnights as required, conducting visits, while also completing all administrative tasks related to the role
- Ability to drive and/or fly within the territory, as required
- Proven winning attitude with a growth mindset
- Strong communication and interpersonal skills, with the ability to build relationships and engage in meaningful conversations with healthcare providers
- Coachable and eager to learn - open to feedback, willing to adapt, and motivated to grow into a high-performing sales professional
- Demonstrated persistence, resilience, agility, and a strong work ethic; comfortable working in a fast-paced, evolving environment
- Ability to manage time effectively, prioritize tasks, and take ownership of territory responsibilities
- High standards of integrity, professionalism, and a commitment to compliance in every interaction
- Passion for making a difference in the lives of patients and a desire to be part of a mission-driven company
- Strong ability to communicate clinical product information in a compelling and compliant way
- Must be results oriented and can demonstrate time management skills with ability to gain access to hard to see customers
- Demonstrated effective organizational and interpersonal skills to prioritize opportunities
Pay Range
$120,000 - $160,000
The pay range represents the expected full-time base salary for this role at the time of posting. Actual base pay will be determined based on a variety of factors, including relevant experience, skills, and education. In addition to base pay, this role is eligible for both an annual short-term incentive (e.g., bonus or sales incentive) and an annual long-term incentive (e.g., equity), reflecting our commitment to rewarding strong performance and long-term impact. Learn more about our total rewards by visiting https://www.invivyd.com/careers/.
At Invivyd we strive to create a welcoming and inclusive environment. Here all applicants will receive equal consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other applicable legally protected characteristics.
Invivyd is proud to be an equal opportunity employer.
We do not accept unsolicited resumes from agencies.
Ready to apply?
Apply to InvivydFor more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $29 to $50 per hour - Based on Experience
The Company
Air Equipment Company is the largest independent HVAC Equipment and Solutions provider in Kentucky. Our company has grown to three offices and over 50 employees throughout Kentucky, with headquarters in Louisville. We represent over 50 manufacturers, offering innovative systems and solutions to best match each application. We work with industry professionals and end users from the conceptual stage of projects to provide energy efficient, valued solutions to their complex problems.
Air Equipment Company will redefine industry standards to become the unequivocal leader in all markets we serve, to achieve an unparalleled market share. We will get there through our unwavering commitment to innovation, education, customer satisfaction, and operational excellence. We are not merely seeking success; we are in a relentless pursuit of setting new benchmarks, disrupting the status quo, and consistently exceed expectations. Our dedicated team of passionate professionals is the driving force behind our journey to claim the top spot, fueled by a shared vision of becoming the go-to provider in our business.
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
o Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
- Core Values o We are humbly confident
o We care
o We do the right thing
o We have a “can do” and solution-oriented attitude
o Customer success is paramount
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture o We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Pay range - $60k - 105k
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
Compensation commensurate with education and experience. Full benefits offered
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
For more than 75 years, Air Equipment Company has been solving the toughest HVAC challenges with smart, reliable solutions. We partner with over 45 leading manufacturers to bring cutting-edge air systems to life—and we do it with a team that values agility, collaboration, and fresh thinking. From engineers to sales and support, every voice on our team plays a part in pushing the industry forward.
If you’re looking for your next move, we’re glad you found us. At AEC, you’ll join a company where local roots meet the strength of a national network—giving you the tools to grow, the space to innovate, and the chance to make a real impact from day one. We review every application carefully and appreciate your interest in growing your career with our team.
Commercial HVAC Technician
Reports to: Service Manager
FLSA Status: Non-Exempt, Hourly
Pay: $28 - $50 per hour
Job Description for Commercial HVAC Technician
The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.
Description of Principle Duties:
- Assist Project Manager with installation training when required.
- Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
- Capable of repairing and/or installing proposed diagnosis.
- Responsible for planning, layout and overall efficiency at project repair and/or installation.
- Ability to work independently.
- Ability to read and interpret blueprints and wiring diagrams.
- Assist with Owner Training.
- Support Service Manager with warranty and non-warranty issue resolution.
- Manage onsite communication with customers and facility directors.
- Maintain a safe work environment.
- Assist in training apprentices.
- Occasionally assist with the startup or issue resolution with other mechanical and control product lines
- Consult with Service Manager or manufacturer support in times of uncertainty.
- Collaboration with project stakeholders to solve issues effectively and efficiently.
- Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
- Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
- Always maintaining company culture and core values
- Understanding of companies long and short-term mission and vision
- Attending regular L10 meetings
- Attending quarterly reviews
Additional Knowledge/Skill Set:
- Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
- Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
- Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
- Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct
Education, Experience and Qualifications:
- HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
- High School diploma or equivalent GED certificate.
- OSHA 10-hour safety certificate
About AEC
Core Values:
- We care
- We do the right thing
- We have a “can do” and solution-oriented attitude
- Customer success is paramount
- We are humbly confident
- Our Purpose/Cause/Passion: Experts Helping Experts
- Our Niche: Creating and maintaining healthy environments
- Our Culture We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.
Resources Provided
- On-boarding program with one-on-one support from our president and executive leadership team
- Ongoing access to leadership and employees
- Professional development opportunities through seminars, conferences factory training, and web-based training
Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.
The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.
**This job description shall remain fluid and will be reviewed on an as needed basis.
Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.
Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.
Ready to apply?
Apply to AEC
VP, Information Technology
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About ShipMonk
ShipMonk isn't just a 3PL; we're a growth partner for merchants. We provide cutting-edge technology and a network of owned and operated fulfillment centers that empower high-growth ecommerce and DTC brands to stress less and grow more. With over 2,500 employees across five countries, we're on a mission to revolutionize fulfillment by providing everything from the fastest click-to-delivery and real-time inventory to custom solutions—all with a merchant-first mindset.
Why ShipMonk?
We believe in building for the long term, and our success is powered by five key differentiators that help us become true partners to our merchants.
● Global Fulfillment Network: Our 12+ owned and operated fulfillment centers span the US, Canada, Mexico, the U.K., and Mainland Europe. We never outsource, ensuring quality and consistency.
● Proprietary Technology: We've eliminated the need for tribal knowledge with our AI-powered platform. It provides a real-time, unified view of inventory and orders, giving our merchants the control and visibility they need to succeed.
● Unrivaled Support: We provide hands-on, "mom and pop" support with a global reach. Our dedicated teams are on-site at every fulfillment center, ready to jump into action.
● Transparent Pricing: We believe in honest, long-term partnerships. Our all- inclusive pricing means predictable costs, with no hidden fees or surprises.
● Committed to the Future: We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.
Our values are the heart of our culture. We're looking for individuals who embody these principles every day.
● Merchant-first: We handle the logistics so our merchants can focus on what they do best—growing their business.
● People make ShipMonk: We believe in our team and invest in our people.
● Change the score: We challenge the status quo, constantly innovating and improving.
● Get sh*t done: We're a fast-paced, high-growth company that values action and results.
ShipMonk is seeking a Vice President of Information Technology to serve as a senior member of our technology leadership team and own the full IT function across our global fulfillment network. This is a strategic, executive-level role with broad accountability — spanning enterprise infrastructure strategy, multi-site IT operations, cybersecurity posture, digital workplace enablement, and the IT investment roadmap. The VP, IT will partner directly with the CTO, CSCO, and other executive stakeholders to ensure that technology infrastructure is a competitive differentiator, not a constraint, as ShipMonk continues to scale.
This is not a steady-state leadership role. ShipMonk is growing rapidly and the VP, IT is expected to raise the maturity ceiling of the entire IT organization — transforming how we operate, invest, and deliver infrastructure at scale. The right candidate has already done this. They have built functions, not just managed them.
About the Team
The IT function is the operational backbone of ShipMonk's fulfillment centers and corporate offices. It is accountable for network infrastructure, end-user computing, IT service delivery, cybersecurity governance, asset lifecycle management, and vendor relationships across all sites. Reporting to the CTO, the VP of IT will lead a multi-disciplinary organization including IT Infrastructure Engineers, IT Support Specialists, IT Automation Engineers, and Network Engineers. The VP will be expected to define the organizational model, set the talent strategy, and personally elevate the function from a reactive support org to a proactive, engineering-forward infrastructure team.
Key Responsibilities
Executive Leadership & Organizational Strategy
- Define the vision, structure, and operating model for a high-performing global IT organization — setting clear roles, career paths, performance standards, and accountability frameworks that attract and retain top-tier talent.
- Serve as the IT voice in executive and cross-functional discussions, translating infrastructure capabilities and constraints into language and decisions that drive business outcomes.
- Build a culture of engineering rigor, documentation discipline, and operational ownership so that the function is resilient, scalable, and not dependent on any individual.
- Assess current organizational capabilities against the demands of a rapidly growing business; develop and execute a multi-year talent and capability roadmap that stays ahead of business needs.
- Establish the staffing and coverage model — including on-site IT support at each fulfillment center — and a repeatable framework for scaling that model to new sites.
Enterprise Infrastructure Strategy & Architecture
- Own the multi-year technology roadmap for network infrastructure, end-user computing, cloud connectivity, and operational technology (OT) across all ShipMonk sites.
- Define and enforce enterprise architecture standards, reference designs, and security baselines for LAN, WAN, SD-WAN, Wi-Fi, firewalls, VPN, and edge infrastructure in high-throughput warehouse and office environments.
- Lead infrastructure planning for site expansions, greenfield fulfillment center buildouts, and M&A integration events — building the playbook that makes each successive rollout faster and more predictable.
- Evaluate emerging infrastructure technologies (SD-WAN, SASE, private 5G, IoT, edge compute) for applicability to ShipMonk's operational environment and drive adoption where there is clear business value.
- Ensure infrastructure architecture supports the performance and availability requirements of ShipMonk’s systems, and real-time operational workflows.
Cybersecurity & Risk Governance
- Own ShipMonk's cybersecurity strategy and risk posture at the infrastructure and endpoint level — including network segmentation, access control, endpoint protection, vulnerability management, and incident response readiness.
- Develop and maintain IT risk and compliance frameworks aligned with applicable regulations, customer requirements, and industry best practices (SOC 2, ISO 27001, or equivalent).
- Partner with the broader Technology leadership team to ensure cybersecurity considerations are embedded in product and platform architecture decisions, not bolted on.
- Lead IT business continuity and disaster recovery planning, ensuring ShipMonk can maintain or rapidly restore operations across all sites in the event of infrastructure failure or a security event.
- Establish a security awareness and governance program that extends accountability for cyber hygiene across the organization — beyond the IT team.
IT Service Delivery & Operational Excellence
- Design and own the IT service delivery model — defining SLAs, escalation paths, incident management workflows, and quality standards for hardware provisioning, troubleshooting, and end-user support across all sites.
- Establish a mature IT asset management program with full lifecycle visibility: procurement, provisioning, tracking, refresh planning, and decommissioning of all hardware and software assets.
- Build and own the peak season readiness program — including infrastructure hardening checklists, capacity reviews, contingency plans, and cross-functional alignment with Operations and Technology — so that every site is operationally ready before peak volume arrives.
- Implement IT service management best practices (ITIL or equivalent) adapted to ShipMonk's pace and operational environment; drive continuous improvement across all service delivery metrics.
- Ensure every fulfillment center has the right on-site IT coverage, skills, and escalation support — and that site-level IT operations meet a consistent standard regardless of geography.
Digital Workplace & End-User Enablement
- Own the strategy and execution for ShipMonk's digital workplace: endpoint management, collaboration platforms, identity and access management (IAM), and productivity tooling for both office and warehouse environments.
- Ensure warehouse associates and operational staff have reliable, performant access to the tools they need — including handheld scanners, label printers, warehouse displays, and fulfillment terminals — with minimal friction and fast break-fix resolution.
- Partner with HR and Operations to design onboarding and offboarding IT workflows that scale efficiently across ShipMonk's distributed workforce and high employee volume.
Vendor & Partner Management
- Build and govern a structured vendor management program for all strategic IT relationships — ISPs, network integrators, hardware OEMs, managed service providers, and software vendors — including selection criteria, performance scorecards, and regular review cadences.
- Lead high-stakes vendor negotiations for contracts, SLAs, and pricing; set the standard for how ShipMonk evaluates, onboards, and holds external partners accountable.
- Proactively identify opportunities to rationalize the vendor portfolio, reduce cost, and improve service quality through strategic sourcing and contract consolidation.
Financial Stewardship & Executive Reporting
- Own the IT operating and capital budget across all sites; develop rigorous planning, forecasting, and tracking processes that ensure fiscal discipline and surface cost optimization opportunities proactively.
- Establish the IT reporting framework — defining the key metrics (uptime, incident resolution, asset utilization, project delivery, security posture, cost per site) and presenting them with context and insight at Monthly and Quarterly Business Reviews.
- Build the business case rigor within the IT organization: capital investment proposals, build-vs-buy analyses, and ROI frameworks for infrastructure decisions.
- Operate with a business-owner mindset — balancing the need for technology investment with the fiscal realities of a high-growth, operationally intensive business.
Desired Experience
The ideal candidate is a builder and operator — someone who has led IT transformations in complex, multi-site environments and knows how to run both strategy and execution simultaneously.
Required
- 12+ years of progressive IT leadership experience, with at least 5 years in a senior director or VP-level role with full IT organizational ownership.
- Demonstrated track record of transforming IT functions in high-growth, multi-site environments — warehousing, logistics, e-commerce, or equivalent operational settings strongly preferred.
- Deep expertise in enterprise network architecture (LAN/WAN, SD-WAN, Wi-Fi, firewalls, VPN, DNS, DHCP) with hands-on credibility and strategic range.
- Proven experience owning cybersecurity strategy and risk governance at the infrastructure level; familiarity with SOC 2, ISO 27001, or equivalent frameworks.
- Executive presence and communication skills: the ability to represent IT strategy credibly to a C-suite audience and drive cross-functional alignment on technology investments.
- Track record of building and leading geographically distributed teams, including site-level IT operations at scale.
- Experience owning multi-million dollar IT operating and capital budgets with full accountability for performance and outcomes.
- Demonstrated ability to build vendor management programs, negotiate enterprise contracts, and manage strategic supplier relationships.
Strongly Preferred
- Experience in third-party logistics (3PL), fulfillment operations, e-commerce infrastructure, or supply chain technology environments.
- Familiarity with warehouse technology ecosystems: WMS/OMS platforms, barcode scanners, label printing infrastructure, industrial Wi-Fi, and ruggedized device management.
- Experience leading IT through M&A events, including infrastructure integration, due diligence support, and post-acquisition standardization.
- Exposure to operational technology (OT) environments and the convergence of IT and OT infrastructure in a fulfillment or manufacturing context.
- Relevant professional certifications: CISSP, CISM, CCNP/CCIE, ITIL, PMP, or equivalent.
Education
- Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field required.
- Master's degree (MBA or MS in a technical discipline) preferred.
What Success Looks Like
In the first 90 days, the VP of IT will have completed a thorough assessment of the current infrastructure, team, and vendor landscape — and will have presented a prioritized transformation roadmap to the CTO and executive team.
In year one, the VP of IT will have raised the maturity of IT operations measurably: network uptime will be higher, incident resolution will be faster, asset management will be accurate, and peak season will be executed more systematically than the year before.
In years two and three, the IT organization will be recognized internally as a competitive enabler — a function that accelerates ShipMonk's growth rather than reacting to it.
ShipMonk is an equal opportunity employer. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to ShipMonk