About Nintex: 

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the role: 

The Engineering Manager for the DevTools team leads a group focused on building internal developer platforms (IDPs), tooling, and services that enable product delivery teams to move quickly, safely, and efficiently. This role is designed for a technical leader who thrives at the intersection of high-scale systems architecture and people development. You will champion our developer portal, treating our internal developers as customers to build seamless, self-service tooling that removes cognitive load and accelerates product delivery. You ensure your team delivers high quality, secure, and reliable software aligned with product and infrastructure roadmaps. You partner closely with Product Management, Platform Engineering, and internal delivery teams to define, build, and operate foundational tooling such as containerized application systems, CI/CD workflows, platform integrations, and shared infrastructure capabilities.  

Your contribution will be: 

Engineering Leadership: 

- Ensure the team produces high-quality, secure, well tested code. 

- Provide technical direction for developer platforms and shared tooling. 

- Guide design and architecture decisions with clear tradeoffs. 

- Promote best practices for scalability, resilience, security, performance, and reliability. 

- Oversee service reliability and ensure systems meet SLOs and SLIs. 

- Ensure CI/CD pipelines and automation support delivery teams. 

Delivery & Execution: 

- Run the team using agile principles with meaningful metrics. 

- Maintain visibility into risks, technical debt, dependencies. 

- Partner with Product Management to shape and prioritize the backlog. 

- Ensure timely delivery of features and platform capabilities. 

- Participate in incident management and follow-up improvements. 

Team Management: 

- Coach and develop engineers with growth plans. 

- Lead hiring and workforce planning. 

- Promote knowledge sharing and continuous improvement. 

Technical Expertise: 

- IDP Tooling: Experience with ArgoCD, GitOps, and infrastructure-as-code (Terraform/Pulumi). Experience with Backstage or similar internal portals is a significant plus. 

- Cloud Native Ecosystem: Understanding of Kubernetes, container security, and service mesh within Azure/AWS environments. 

- DevEx Metrics: Familiarity with tracking DORA metrics and Developer Experience (DevEx) signals to measure the platform's impact on velocity and quality. 

To be successful, we think you need:   

• 2+ years experience in leading a team
• 6+ years of strong experience and background in software engineering (Javascript, NodeJS, ReactJS, Relational and Non-Relational Databases)
• Strong experience in Kubernetes & Containerization.

What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

About Nintex: 

At Nintex, we are transforming the way people work, everywhere.   

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.  

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.  

Working in engineering: 

Working at Nintex as an engineer means building more than just software; it’s about making a tangible impact with every line of code. Our engineers are process experts, developing the industry’s most complete process and automation platform to transform the way people work. If you’re interested, curious and want to learn and do more, the sky is the limit here. We take a solutions-oriented and collaborative approach, constantly innovating our business and products. 

About the role: 

As a Platform Security Engineer, you are a developing security professional building expertise in securing cloud-native infrastructure, container platforms, CI/CD pipelines, and product services within the Platform Engineering organization. You take ownership of moderately complex security tasks with increasing autonomy while receiving guidance on architectural decisions and strategic direction. Your focus is the security posture of our platform and product infrastructure — the container orchestration layer, service mesh, observability stack, CI/CD pipelines, and cloud infrastructure that engineering teams build and deploy on.  

You implement and maintain security controls, build standardized security processes for engineering teams (vulnerability management, production security checks, secure build pipelines), support penetration testing and SOC operations for the product environment, contribute to compliance-related activities from the product security perspective, and help embed security practices into the developer experience through tooling and documentation.  

You are building depth and maturity in infrastructure security, application security, and shift-left practices needed to progress toward a senior platform security role. 

Your contribution will be: 

• You implement and maintain security controls across the platform, including container orchestration security policies, network segmentation, role-based access controls, and admission control mechanisms. 
• You manage container image scanning and enforce image policies in CI/CD pipelines and cluster admission, ensuring only vetted and signed images reach production environments. 
• You support infrastructure-as-code security scanning using policy-as-code tooling, flagging and remediating misconfigurations in infrastructure definitions before they reach production. 
• You maintain and improve secrets management workflows, ensuring rotation policies are enforced, access is audited, and no secrets are hardcoded or exposed in source code or configuration. 
• You support cloud security posture management across cloud environments, monitoring for drift, misconfiguration, and compliance deviations against established baselines. 
• You support service mesh security configuration including mutual TLS enforcement, authorization policies, and traffic policies that enforce zero-trust communication between platform services. 
• You contribute to tenant isolation and access control configuration for shared platform services, ensuring appropriate segmentation between teams and environments. 
• You conduct vulnerability assessments of platform and product infrastructure components, coordinating remediation with SRE, Platform Engineering, and product service teams. 
• You maintain a vulnerability tracking system and produce regular reporting on security posture, remediation velocity, and risk trends for engineering leadership. 
• You implement and maintain security gates in CI/CD pipelines including dependency scanning, static application security testing (SAST), software composition analysis (SCA), and container image scanning. 
• You participate in security incident response for platform and product-related events, supporting investigation, containment, evidence preservation, and documentation under guidance from the Senior Platform Security Engineer. 
• You support compliance-related activities from the product security perspective, providing evidence, documentation, and technical validation for audits and assessments (SOC 2, ISO 27001, CIS Benchmarks) without owning the compliance program itself. 
• Vulnerability report generation, security posture dashboards, and remediation workflow tooling. 
• You contribute to security reviews for infrastructure and product changes, providing feedback on pull requests and architecture proposals from a security perspective. 
• You explain security concepts and requirements to engineering teams, empowering them to build securely and understand the rationale behind security controls. 

To be successful, we think you need: 

Minimum Requirements: 

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, Engineering, or related field; or equivalent combination of education and experience.
• 2+ years of professional experience in security engineering, infrastructure security, DevSecOps, application security, or related field. 
• Hands-on experience with at least one major cloud platform (Azure or AWS). 
• Working knowledge of container orchestration security concepts in Kubernetes: pod security, role-based access control, network policies, admission controllers. 
• Experience with infrastructure-as-code tools and understanding of how to secure IaC workflows. 
• Understanding of CI/CD pipeline security: dependency scanning, SAST/SCA integration, artifact integrity.
• Understanding of security frameworks and compliance standards (SOC 2, ISO 27001, CIS Benchmarks, OWASP). 
• Proficiency in scripting (Python, Bash, Go, or PowerShell) for security automation and tooling. 
• Proficiency with programing languages ( C#, Javascript/Typescript).
• Experience with or exposure to penetration testing concepts, vulnerability management workflows, and security incident response. 
• Strong communication skills with the ability to explain security findings and build standardized processes that engineering teams adopt. GitHub and/or Azure DevOps pipelines 

 What’s in it for you? 

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.

About Nintex:

At Nintex, we are transforming the way people work, everywhere.  

As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.

We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go. 

About the role:

The Customer Support Engineer I is responsible for providing outstanding technical support focused on the overall success of Nintex’s customers and partners. They will collect all relevant data required to effectively troubleshoot and understand how the customer is using our products. They will ensure that all Service Level Agreements are met, and that each customer has a positive experience with each contact.  

Your contribution will be:

Technical Support and Product Expertise: Using the company CRM, Phone or Chat, interact with external customers and partners to resolve all technical issues with Nintex’s products and environments where Nintex products are deployed.  The role is required to use company and third-party training sites to grow knowledge and stay at the forefront of software technology stacks used by Nintex and its customers and become a subject matter expert.  

Customer Engagement and Ambassadorship: The customers must be the central focal point in all interactions, and the role will act as the voice of the customer in all interactions ensuring all defined SLA’s are adhered to ensure their continued success. In this role you must “know your customer”, be able to identify the customer’s technical ability, and customize messaging to ensure the customer has a clear understanding of what is being conveyed to them. The role will anticipate follow-up questions and provide additional documentation to proactively answer ancillary questions or future issues.   

Replications and Knowledge Base: Use company virtual machines and tools to replicate complex customer scenarios, confirm whether behavior is unique to Nintex and document all results into defined Nintex department.  On completion of all cases, the role will participate in knowledge base creation for internal and external consumption to reduce future in-bound case volume and same case issues.  

Team success: Customer success starts with great teammate success. The role will take part in all team meetings sharing ideas and knowledge to grow the effectiveness of the overall global support department. The role must take equal ownership of periodic out of hours on call availability.  

To be successful, we think you need:

The Nintex product suite can be deployed across a range of environments and the experience required from the list below will be dependent on the product you support  

• Microsoft certification in cloud technologies   

• Experience in administration of Microsoft SharePoint  

• Demonstrable experience in (HTML, CSS, REST, JAVA, .NET)  

• Knowledge of Microsoft web server and development products (i.e. Visual Studio, IIS and IIS plugins)  

• Experience in planning or setting up infrastructure - Active Directory, load balancing and packet capture analysis  

• Experience with salesforce as a user, power user or administrator  

• Prior experience supporting applications that integrate with Salesforce  

• SQL developer experience - understand stored procedure, database design  

• Experience with network diagnostics and troubleshooting

What’s in it for you?

Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.

While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including 

• Global Gratitude and Recharge Days
• Flexible, paid time off policy
• Employee wellness programs and counseling resources
• Meaningful peer recognition and awards
• Paid parental leave
• Invention/patenting assistance
• Community impact, paid volunteer time, and opportunities
• Intercultural learning and celebration
• Multiple tools through which to learn and grow, and an incredible global community 

View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.  

Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.