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Meet Ozow
Ozow is a leading fintech company that's redefining digital payments in South Africa and beyond. We're dedicated to making payments more accessible, secure, and convenient for both businesses and consumers. As a fast-growing player in the financial technology sector, Ozow fosters a culture of innovation, diversity, and inclusivity. We believe in pushing the boundaries of what's possible and are committed to making a positive impact on the world through our payment solutions.
More about this Ozow fantastic position
Ozow is seeking a Software Engineer to join our talented development team. As a Software Engineer, you'll play a crucial role in designing, developing, and maintaining innovative solutions that power our digital payment platforms. This is an opportunity to work on cutting-edge technology, solve complex challenges, and contribute to the growth of the fintech industry.
Your role and responsibilities
Software Development
- Collaborate with cross-functional teams to design, develop, and maintain software solutions that meet high-quality standards and business requirements.
Coding
- Write clean, efficient, and maintainable code while following best practices and coding standards.
Technical Problem Solving
- Analyze and troubleshoot complex technical issues and implement effective solutions.
System Architecture
- Contribute to the design and architecture of software systems, ensuring scalability, security, and performance.
Code Reviews
- Participate in code reviews to ensure code quality and knowledge sharing within the team.
Agile Development
- Work in an Agile environment, participating in sprint planning, stand-ups, and retrospectives.
Documentation
- Create and maintain technical documentation for software and processes.
Mentoring
- Provide guidance and mentorship to junior team members as needed.
You are an ideal candidate if you have
- At least 4+ years of work-related experience as a Software Engineer or Software Developer
- Ideally have an IT Diploma or Degree
- Ability to develop software in .NET 8 C#, JavaScript, ReactJs, HTML, CSS and other programming languages (polyglots preferred)
- Excellent knowledge of Postgres, Mssql technologies (EF, NHibernate)
- Knowledge of NoSQL databases such as Redis, Riak, MongoDB, and others.
- Experience developing web applications, with a good understanding of how the web works
- Proven experience in high-scale applications and an understanding of the practices and approaches that are employed in scaling applications beneficial.
- Experience with unit testing, knowledge of applying test-driven development beneficial
- Understanding DevOps principals and how to apply them practically beneficial.
- Experience in cloud services preferred – AWS, Azure.
- Experience with containerisation (Docker/Kubernetes, TeamCity, Octopus Deploy) highly beneficial.
- Experience working with agile methodologies – a true believer
Your skills and competencies
- You eagerly embrace change, absorb cross-functional skills, and connect ideas across disciplines to drive fresh thinking and innovation.
- Ability to initiate, develop, maintain and leverage outstanding relationships to influence a wide network, both inside and outside the company.
- A trailblazer who steps up, takes charge, and creates meaningful impact—those driven by performance and purpose to lead from the front and make a real difference every day.
- You thrive in collaboration, embrace inclusion, and bring a genuine curiosity for global cultures—valuing collective success over individual credit.
- Demonstrate strategic foresight, sound judgement, and the ability to make confident decisions under uncertainty, always working toward the best possible outcomes.
- You challenge norms, champion innovation, and constantly seek growth—for themselves, their team, and the solutions they build.
- You are a decisive doer—those who take initiative, follow through with confidence, and ensure results through courageous, hands-on leadership.
- We value optimism, agility, and the strength to persevere under pressure—balancing performance with positivity, even in challenging environments.
- You are driven, proactive individuals who take ownership, face challenges with grit, and consistently push for excellence—not just as participants, but as catalysts for success.
Interview process
During the interview process you will meet with the People team, the hiring manager, and relevant CSuite. Be prepared to complete a technical assessment that will showcase your skills.
In office perks
- Healthy breakfast, lunches and snacks
- Monthly team connects
- On-site Barista
Perks for South African based employees
- Medical aid subsidy
- Group Risk Insurance
- Generous paid annual leave
- Birthday leave
- Learning and Development opportunities
- Mentorship programme
- Quarterly team building
- Community initiatives
- Access to cutting edge technology - Ozow Tech Stack
Our Employee Value Proposition
Join Ozow and become part of an elite force that challenges the ordinary and achieves the extraordinary. If you're driven to make an impact, embrace challenges, and seek unparalleled opportunities for growth, your journey starts here.
Compliance
As a fintech company, we prioritize data security, confidentiality, regulatory and compliance. Due to the sensitive nature of our work, we require individuals with a high level of integrity and trustworthiness to ensure adherence to financial regulations and industry standards. Given the sensitive nature of our work, all employees are expected to demonstrate professionalism, accountability, and a commitment to ethical conduct in line with financial regulations and industry standards
Ready to be exceptional? Apply now!
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Interested in joining our rocket ship?
To find out more about life at Ozow, head over to our Careers Page here!
Ready to apply?
Apply to OzowAbout Nintex:
At Nintex, we are transforming the way people work, everywhere.
As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital transformation journeys by managing, automating, and optimizing business processes quickly and efficiently. We improve their lives through the technology we build.
We are committed to fostering a workplace that supports amazing people in doing their very best work every day. Collaboration is constant, our workplace is fun, the environment is fast-paced, and we value our people’s curiosity, ideas, and enthusiasm. Driven by passion and accountability, we take initiative, measure progress, and deliver results. Our culture fosters innovation and problem-solving, fueled by curiosity and a commitment to thinking big. Together, we move with agility, prioritize customer needs, and build unity through empathy, leaving a positive impact wherever we go.
About the role:
The Customer Support Engineer I is responsible for providing outstanding technical support focused on the overall success of Nintex’s customers and partners. They will collect all relevant data required to effectively troubleshoot and understand how the customer is using our products. They will ensure that all Service Level Agreements are met, and that each customer has a positive experience with each contact.
Your contribution will be:
Technical Support and Product Expertise: Using the company CRM, Phone or Chat, interact with external customers and partners to resolve all technical issues with Nintex’s products and environments where Nintex products are deployed. The role is required to use company and third-party training sites to grow knowledge and stay at the forefront of software technology stacks used by Nintex and its customers and become a subject matter expert.
Customer Engagement and Ambassadorship: The customers must be the central focal point in all interactions, and the role will act as the voice of the customer in all interactions ensuring all defined SLA’s are adhered to ensure their continued success. In this role you must “know your customer”, be able to identify the customer’s technical ability, and customize messaging to ensure the customer has a clear understanding of what is being conveyed to them. The role will anticipate follow-up questions and provide additional documentation to proactively answer ancillary questions or future issues.
Replications and Knowledge Base: Use company virtual machines and tools to replicate complex customer scenarios, confirm whether behavior is unique to Nintex and document all results into defined Nintex department. On completion of all cases, the role will participate in knowledge base creation for internal and external consumption to reduce future in-bound case volume and same case issues.
Team success: Customer success starts with great teammate success. The role will take part in all team meetings sharing ideas and knowledge to grow the effectiveness of the overall global support department. The role must take equal ownership of periodic out of hours on call availability.
To be successful, we think you need:
The Nintex product suite can be deployed across a range of environments and the experience required from the list below will be dependent on the product you support
- Microsoft certification in cloud technologies
- Experience in administration of Microsoft SharePoint
- Demonstrable experience in (HTML, CSS, REST, JAVA, .NET)
- Knowledge of Microsoft web server and development products (i.e. Visual Studio, IIS and IIS plugins)
- Experience in planning or setting up infrastructure - Active Directory, load balancing and packet capture analysis
- Experience with salesforce as a user, power user or administrator
- Prior experience supporting applications that integrate with Salesforce
- SQL developer experience - understand stored procedure, database design
- Experience with network diagnostics and troubleshooting
What’s in it for you?
Nintex has a hybrid working model, enabling us to build culture, learn, and grow together. We intentionally connect and collaborate, while emphasizing flexibility with a blend of at-home and in-office work. This role is a hybrid role in our local Nintex office.
While our offerings differ from country to country, we offer our entire global workforce an array of exciting perks and benefits, including
- Global Gratitude and Recharge Days
- Flexible, paid time off policy
- Employee wellness programs and counseling resources
- Meaningful peer recognition and awards
- Paid parental leave
- Invention/patenting assistance
- Community impact, paid volunteer time, and opportunities
- Intercultural learning and celebration
- Multiple tools through which to learn and grow, and an incredible global community
View more about our benefits here: https://www.nintex.com/wp-content/uploads/2023/01/Global-Perks-and-Benefits.pdf.
Equity Statement: Preference will be given to People Living with Disability who are members of the designated groups in line with the Employment Equity Plan and Targets of the Company.
Ready to apply?
Apply to Nintex