Treasury Operations Manager

The Role The Treasury Operations Manager is responsible for overseeing the day-to-day running of treasury operations while driving the continued evolution of liquidity management, payment routing, and treasury infrastructure. This role combines hands-on operational ownership with team leadership, ensuring processes are robust, scalable, and aligned to a 24/7 global payments environment.

Key Responsibilities

Daily Operations Oversee the daily operations and responsibilities of the Treasury Operations team. Act as the central point of contact for treasury-related queries across the business. Build strong working relationships with adjacent functions. Ensure the team has appropriate coverage and escalation protocols to support our 24/7 network. On-call expectations will be discussed openly during the hiring process.

Team Leadership Lead and develop the individuals within the Treasury Operations team with a clear focus on building knowledge depth and expertise. Act as a mentor, providing constructive feedback, setting individual and team targets aligned with BCB’s wider objectives, and growing team culture. Serve as the primary escalation point while developing team members to operate independently.

TMS Embedding Embed our Treasury Management System. Refine configurations, build team confidence in reporting and forecasting, close gaps between system design and operational reality, and ensure the TMS becomes the trusted foundation for liquidity management rather than sitting alongside legacy workarounds.

Liquidity and Cash Management Manage liquidity across multiple currencies, jurisdictions, legal entities, and banking partners. Ensure cash positions are accurately monitored and forecast, and that supporting processes and reports are built for scale.

Operational Efficiency Drive continuous improvements in the TMS, payment processing workflows, and cash management frameworks. A strong understanding of payment routing is critical to this role: how payments flow between banking partners, the decision logic behind route selection, and the cost and risk implications of those choices. Work with Technology and Product teams to improve routing efficiency and streamline integrations.

Safeguarding Ensure all Treasury Operations activities and processes comply with internal policies and external regulations, with a thorough understanding of safeguarding obligations. Support audit requirements by ensuring the function's process documentation is always up to date.

Skills and Experience

• You'll bring demonstrated experience leading a Treasury Operations team in a fintech or banking environment (2-3 years), or a minimum of 5 years in a senior Treasury Operations role with clear readiness for leadership.

• Experience inheriting and stabilizing an existing team is particularly relevant.

• You'll have a strong understanding of end-to-end payment flows, key payment rails (FPS, SEPA, Fedwire, SWIFT), and payment routing logic, including how payments flow across banking partners and the operational, cost, and risk factors behind those decisions.

• Familiarity with digital asset or blockchain-native payment flows is a distinct advantage, but not essential.

• You'll have hands-on experience with Kyriba or a comparable Treasury Management System, and you are comfortable optimizing configurations, interrogating system outputs, and driving adoption and refinements within the team.

Personal Qualities

• Technically minded and highly detail-oriented with a strong instinct for spotting risk and inefficiencies.

• Diligent and conscientious; you excel in problem-solving and driving sustainable, long-term solutions.

• Persistent and results-oriented, comfortable working with both front and back-office functions on issues and initiatives.

• Excellent communication and interpersonal skills, with a passion for mentoring, knowledge sharing, and fostering a strong team culture.

What We Offer (South Africa)

• 30 days annual leave per year

• 4 wellbeing days per year

• 1 company volunteering day per year

• Group Risk Income Protection via Discovery/Vitality

• Medical Aid via Discovery/Vitality incl. Medical Savings Account

• Pension: 5% Employee / 5% Employer with Discovery

• Enhanced Parental Leave: 17 weeks full pay, 10 weeks half pay, then local statutory — for all parents

About BCB Group BCB Group is a leading provider of regulated payment and trading services in crypto and fiat for the digital asset economy. We provide accounts, cryptocurrency and foreign exchange market liquidity for some of the world's largest businesses, including exchanges, liquidity providers, market makers, investment firms, custodians, payment processors and wallet providers.

Our end-to-end suite of products is accessible through our Client Console UI and API. We offer more than 40 fiat and cryptocurrencies, deep trading liquidity, 24/7 instant payments through our instant settlements network BLINC, and secure crypto services. Authorised in the UK, France and Switzerland.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

At Luno, our main objective is to provide our users with a secure and streamlined cryptocurrency experience. To achieve this, our Internal Audit team plays a critical role in enforcing compliance, identifying potential risks and hazards, and prompting enhancements throughout our organization. We are currently seeking an experienced Audit Manager to lead our team and deliver exceptional insights and solutions that align with our strategic objectives.

The role in a nutshell:

We're looking for a Senior Compliance Auditor to help us deliver our risk-based Internal Audit plan as we continue to support the organisation’s assurance and advisory needs. The role reports to the Internal Audit Lead who reports administratively to the CFO and functionally to the Board and Risk Committee.

Your mission will be:

• Contribute to the development of a risk-based Internal Audit plan with a focus on Compliance.
• Maintain and update the audit universe, identifying emerging risks and regulatory requirements.
• Understand the business's risk profile in the broader context of the group and industry.
• Perform allocated audits in line with the approved Internal Auditing Methodology, in line with International Standards of Auditing and maintain quality and performance standards consistently.
• Execute and deliver the audit plan and management requests promptly. 
• Deliver impactful audit reports with well-considered management actions and due dates promptly.
• Drive the Combined Assurance efforts of the organisation.
• Execute the issues assurance plan promptly and by quality standards.
• Cultivate and maintain effective relationships with auditees.
• Contribute effectively to administrative needs of the Internal Audit function.

A little about you:

 - Minimum Experience Level and Preferred Qualifications:

• A tertiary honours degree (or equivalent) in Internal Audit/Risk Management/Law.
• A minimum of 5 years experience with at least 3 years in a compliance related position and 2 years in an Internal Audit role..
• Ability to perform all stages of an audit project in line with applicable standards.
• A minimum of 2 years experience in key regulations in the Financial Industry ( especially AML/CFT regulations).

- Additional skills that will be beneficial to your application:

• Experience in Blockchain and Cryptocurrency.
• Relevant Compliance Certifications.
• Experience in auditing AML across various countries.
• Experience in auditing the ISO standards.
• Experience in auditing SOC compliance.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.