The Position

OPSWAT is now searching for Tier 1&2 Hybrid Technical Support Engineer to join our Customer Support team. The role focuses on diagnosing and resolving complex technical issues and escalated issues from tier 1 support and ensuring customer satisfaction through timely responses. We are looking for an energetic and motivated person who likes interacting with customers, tinkering with software, learning about new technologies, and “doing what it takes,” to contribute to OPSWAT’s quick growth.

We are interested in candidates based in Japan with Japanese as a primary language.

What You Will Be Doing

• Handle complex technical issues and escalated ones from Japanese partners/customers support via phone, case system, and chat.
• Provide advanced troubleshooting and support for OPSWAT solutions via log analysis, system diagnostics, network configurations.
• Conduct remote sessions with customers.
• Reproduce customer issues in lab environments and validate solutions and bug fixes.
• Evaluate the complexity of issues and escalate to tier 3 support.
• Collaborate with the global Tier 1, Tier2 and Tier 3 support team well.

• In collaboration with the existing TAM (technical account manager)in Japan, we provide support to our customers in Japan.

• Work closely with technically oriented customers (typical customers are engineers and IT personnel).
• Provide status updates to customers, adhering to SLA and commitments.
• Maintain clear and professional communication to ensure positive customer experience and CSAT.
• Contribute to the KBs creation and updates for customer’s self-service.
• Mentor all inquiries from Japanese customers/partners and contribute to support process improvement.
• Get involved in professional services delivery.
• Get involved in other side projects and operations per request.

What We Need From You

• Bachelor’s degree in computer science (CS), a technical discipline, or equivalent experience.
• Strong knowledge of Windows and Windows Server.
• A good foundation of basic networking concepts.
• Basic knowledge of Linux, with an interest in expanding the knowledge.
• Ability to think logically, analyze logs and troubleshoot computer software and IT related issues.
• Spoken and written English skills are required.
• Good communication and interpersonal skills.
• A proven customer-oriented attitude.
• Strong team collaboration abilities and organizational skills.
• At least 4 years of Experience in providing customer support of technical software products or a technical helpdesk environment or a related field.

If Would Be Nice If You Had

• Experience working with offshore teams.
• Familiarity with computer programing.
• Technical familiarity with Mac OS.
• Cybersecurity domain experience, including file security, device security, network security, etc.
• Network integration skillsets (e.g. Cisco, Dell-EMC, Juniper, Aruba, Ruckus, Meraki, Aerohive, Extreme, etc).
• Hands-on understanding of major DevOps tools: Docker, Kubernetes (GCP GKE), CI/CD tools, Terraform, Ansible, Monitoring & Logging Tools (Zipkin, Sentry, Prometheus, ELK stack).

• Experience in Cloud Based Services (Azure, AWS, GCP).

• Knowledge of Sandbox and anti-malware products.

• Experience working on Linux based infrastructure.
• Experience working with scripting languages such as bash script, PowerShell, and Python.
• Configuration and management of databases such as MySQL, Mongo.

◾️組織・チーム紹介

◾️職務内容

• PlayStation向けに最高品質のゲーム体験を実現するため、ハードウェア開発におけるメカニカル技術の実装・検証・最適化を担当
• 製品開発部門と連携し、現行および将来のハードウェアにおける技術課題の解決、新しいメカ構造・機構の適用、そして設計・製造プロセスの生産性や品質向上にも取組む
• CAEツールなどの解析技術を活用し、構造・信頼性・熱・振動など多面的な観点から設計品質を高め、効率的な開発を行う
• R&D組織としての知見を活かしながら、実際の製品開発プロセスに近いフェーズで試作検討・性能評価・設計改善サイクルの高度化

◾️求められる実務経験・スキル・人物像​

• CAD（NXなど）を用いたメカ設計の実務経験（目安：3年以上）​

• 量産設計・製品化プロセスに関する知見または実務経験​

• CAEツール（特に構造・振動など）を用いた設計最適化検討の経験

• 設計課題の分析から、試作・評価・改善までを一連で遂行した経験​

• 駆動系、筐体構造、冷却機構などのメカ設計および最適化の主導経験​

• 設計・製造プロセス改善や品質向上活動の企画・推進経験​

• 試作評価、信頼性試験、データ分析などを通じた設計改善の実行経験​

• 海外チームや他部門と協働し、技術的合意形成やレビューをリードした経験​

• メカ設計の経験を活かし、現場の課題発見や設計プロセスの改善を通じて実際の価値を生み出すことに意欲を持つ方​

• 技術課題を構造的に捉え、CAE解析や試作評価などの実践的手段で解決策を導ける方​

• 開発・製造・研究など多様な関係者と協調し、技術的な議論や意思決定を円滑に進められるコミュニケーション力をお持ちの方​

• 技術内容を論理的かつ明快に説明し、チーム内外で信頼関係を築ける方​

• 新しい技術や手法を積極的に取り入れ、知見を広げる探究心と学習意欲を持つ方​

• 【英語】英語の仕様書を理解し、英語でのメールコミュニケーションが可能なレベル​

• 【日本語】ビジネスレベルの日本語力（日本語能力試験N1、または同等以上）​

Job mission

As a Senior Engineer II, Field Process, you play a critical role in enabling our customers’ success at the most advanced semiconductor technology nodes. Based in Higashi Hiroshima, you will work hands‑on at customer sites, leading complex process qualifications, resolving high‑impact tool and process issues, and partnering closely with customers and internal teams across the globe. Your expertise directly contributes to ASM’s reputation for technical excellence, reliability, and long‑term customer partnerships.

What you will be working on

• Plan, execute, oversee, and document process qualifications for new installations, conversions, and continuous improvement retrofits for PE‑CVD, PE‑ALD, ALD, CVD, and epitaxy reactors at customer sites
• Lead structured problem‑solving activities to identify root causes, develop robust solutions, and support rapid closure of tool excursion escalations during install and sustaining phases
• Act as a senior technical interface for customers, understanding current needs, identifying new opportunities, and anticipating future process requirements to build long‑term, trusted partnerships
• Develop, maintain, and standardize process recipes, experimental data, and technical documentation for use by internal teams and external stakeholders
• Drive continuous improvement initiatives focused on customer experience, tool performance, productivity, cost reduction, and process robustness
• Provide hands‑on field engineering support when required, including assembly, disassembly, calibration, decommissioning, and troubleshooting of advanced electro‑mechanical semiconductor capital equipment
• Collaborate closely with global hardware, process, R&D, and service teams to align field feedback with product and process improvements

What we are looking for

• Valid work authorization to work in Japan
• Master’s degree or higher in a materials‑focused STEM discipline such as materials science or engineering, physics, chemistry, electronic engineering, or nanotechnology
• Or a Bachelor’s degree in a STEM discipline with relevant professional experience in semiconductor processing or capital equipment
• Strong experience or solid technical foundation in one or more of the following: PE‑CVD, PE‑ALD, ALD, CVD, epitaxy, etch, PVD, surface preparation, photolithography, high‑temperature processing, or materials characterization
• Applied experience using data or signal processing tools such as Python, R, MATLAB, JMP, Tableau, Power BI, or equivalent
• Commitment to strong safety and quality cultures, both internally and at customer sites
• Good mechanical and electrical troubleshooting skills
• Ability to work effectively in cleanroom and office environments for extended periods, both on‑site and remotely
• Strong collaboration skills and the ability to work across organizations, cultures, and disciplines while managing multiple priorities

What sets you apart

• Experience in customer‑facing roles within the semiconductor, capital equipment, or advanced manufacturing industries
• Proven ability to lead complex technical discussions with customers and internal stakeholders
• Willingness to travel domestically and internationally (typically 10–40%) to support customer sites across Japan, Asia, the US, and Europe
• Professional fluency in English
• Japanese language proficiency suitable for customer and on‑site collaboration is highly valued; additional languages are a plus

About the Role

The Technical Trainer is responsible for rapidly enabling new and existing Technical Support Engineers to deliver high-quality, technically accurate, and culturally effective support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.

This role bridges deep technical expertise, structured troubleshooting methodology, and Japanese customer-handling excellence, ensuring engineers are release-ready, log-literate, and customer-confident at all times.

What You’ll Do

Technical Product Training 

• Design and deliver structured onboarding and advanced training for: VBR v13 architecture, features, workflows, and best practices, VDC platform capabilities, deployment models, and limitations
• Translate complex product behavior into support-ready mental models for new engineers
• Ensure engineers can confidently explain “why”, not just “how”, to customers

Troubleshooting & Log Analysis Training

• Deliver hands-on training on: Systematic troubleshooting methodologies, Advanced log analysis (“log diving”) for VBR and VDC, Identifying root cause vs. symptom
• Teach engineers how to: Correlate logs across components, Identify known issues vs. new defects, Prepare high-quality escalation packages for R&D, Maintain and evolve internal troubleshooting playbooks

Training Content Localization (English → Japanese)

• Translate and localize training materials from English to clear, professional Japanese, including: Slide decks, Lab guides, Troubleshooting flows, Release update summaries, Adapt content for Japanese technical and communication norms, not literal translation
• Ensure terminology consistency with: Veeam product language, Existing Japanese KBs and customer-facing materials 

Monthly Case Handling Process Training

• Conduct recurring monthly training for L1 Technical Support Engineers covering: Case lifecycle management, Effective triage and prioritization, Data collection discipline, When and how to escalate
• Analyze real case data to: Identify common handling gaps, Reinforce best practices, Reduce reopens, delays, and customer friction 

Japanese Customer Handling & Soft Skills Training

• Deliver targeted training focused on Japanese customer expectations, including: Polite but efficient communication, Managing escalations professionally, Explaining technical limitations without losing trust, Balancing speed, accuracy, and empathy
• Coach engineers on: Written Japanese communication quality, Phone and meeting etiquette, Handling difficult or high-pressure customers

Release & Enhancement Readiness

• Continuously monitor: Product enhancements, Hotfixes, Major and minor releases
• Deliver release-ready training immediately after GA, including: What changed, What will break, What customers will ask on Day 1
• Partner with: Product Management, R&D, Global Enablement to ensure local teams are never behind the release curve

Continuous Improvement & Stakeholder Collaboration

• Work closely with: Technical Support leadership, ATS / Escalation teams, QA and Product teams
• Provide feedback loops on: Training gaps, Product pain points, Documentation weaknesses
• Maintain training effectiveness metrics: Time to productivity, Case quality improvements, Reduction in avoidable escalations

What You’ll Bring

Technical

Language & Communication

Training & Coaching

Personal Attributes (Non-Negotiable)

Success Metrics (What “Good” Looks Like)

What You’ll Get 

• 10 days of paid annual leave after 6 months of continuous employment, increasing with tenure up to 20 days after 6.5 years, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

Job's mission

Shape the future of semiconductor innovation through strategic customer partnerships. As an Account Management (snr) manager at ASM, you’ll lead global engagement with a key customer, aligning business opportunities with long-term technology needs. Your work will connect ASM’s innovations with customer success through insight, collaboration, and execution.

What you will be working on

• Manage a key account for all the business issues, all ASM products and services with clear execution metrics
• Drive increased share growth at a key customer for all the product segments
• Product and innovation introduction to the customer
• Communicate with customers and find future application
• Make presentation materials for internal/external use
• Make strategic list of opportunities aligned with Sales/KAT/Process
• Create JDP opportunity for new products and new application engagement
• Achieve minimum of one new application penetration per year
• Communicate with Product Management and Development Management to find a way to engage with customers.
• Develop deep customer relationships across the customers’ organization
• Build a high performing local commercial organization
• Identify emerging regional growth opportunities and develop business strategy
• Build strong relationships within key customer functions and tier suppliers
• Must be able to effectively coordinate strategic efforts of various internal multi-regional sales and technical support teams
• Develop short/long-term partnership programs with key customer's fab and procurement div., by doing that, improve sales revenue

What we are looking for

• At least 10 years of experience in semiconductor capital equipment sales for key account - Sales / Marketing / Purchasing
• B.S. in an engineering discipline is plus
• Large account management experience
• Knowledge of thin film deposition systems
• Having a superior ability to drive the strategy within a global matrixed organization is preferred
• Deep and extensive professional network with key account executives
• Good communication skill with customer R&D, Manufacturing & Purchasing understanding technology and the Products
• Continuous interest in new Technology
• Keep interest in new technology in semiconductor device manufacturing
• Bilingual / Fluent in English and Japanese

Service Director, Japan

Position Summary

The Service Director will be responsible for maintaining positive customer relationships while providing highly valued services and support to ASM Japan customers. The Service Director will lead a team of service operations managers and field service engineers to provide world class customer service to ensure positive outcomes for ASM end users and technology buyers among Japan customer accounts. This position is relied upon by senior leaders and executive management stakeholders for delivering on both customer satisfaction initiatives and key business results.

Roles and Responsibilities

• Create /sustain a work environment and culture where safety and quality is top value
• Create/sustain a work environment and culture where mutual trust, respect, and open communication is highly valued
• Responsible for development of service leaders, service engineers and team performance is proactively managed through real time coaching and corrective actions as necessary
• Ensure all leadership and technical individual contributor pipeline plans are actively managed
• Full accountability for service and spares quarterly revenue forecast and forecast accuracy KPI
• Full accountability for service and spares P&L performance to meet annual operational plan
• Full accountability for meeting service operational KPI’s to meet annual operational plan
• Full accountability for workforce sizing to meet customer investment cycle and establishing workforce needs as part of annual operating plan setting.
• Responsible for contributing to the development and execution of strategic business initiatives to achieve revenue, margin, and market share growth within the service and spares business areas.
• Must be able to influence other senior leaders and executives through clear, concise, and cognitive communication with all relevant data

Education：

Bachelor’s or Master’s Degree in an engineering field required; with an MBA being a plus. 

Required Experience & Expertise

• At least +15 years of experience in semiconductor industry supporting complex capital equipment and process technology support.
• +10 years in a leader/ people management role
• Extensive knowledge and experience with customer satisfaction, service & spares business, and or account management, preferably within the semiconductor industry.  
• Knowledge of Thin film / Metal / Diffusion deposition systems
• Good communication skill with customer R&D, Manufacturing with understanding of technology and the Products.
• Keep interest in new technology in semiconductor device manufacturing.
• Fluent in both Japanese and English
• Excellent interpersonal and influencing skills in a fast, ethical, and result-oriented environment.

General Responsibilities

The  Service Manager reports to the Account Director and is responsible for all customer service of ASM products that are installed within the assigned region for Japan.  Support activities include equipment installation, qualification and service of ALD, PEALD, CVD, PECVD, and EPI equipment.  In addition to managing support of ASM equipment, the service manager has ownership of regional spare parts depots and consignment inventory levels.  The service manager is accountable to meet all financial targets for the region including service and spares businesses.  Managing and developing field service engineers.

Objectives

• Stay informed as needed relative to account goals, roadmaps, financial results, personnel issues, and supplier/customer/community concerns
• Motivate and communicate with direct reports to do superior work within allowed costs and schedule
• Measure results on a continuous basis, and take corrective actions
• Report completions, progress, problems, and opportunities to their manager
• Annual Goals (To be updated every year) Creating a professional service-organization for products in the region
• Creating a professional service-organization for the products in the region
• Improving the service organization structure for both customer and ASM
• Initiating standardization and guidelines
• Creating optimum environment for product support (installation tools/procedures, etc.)
• Give inputs to improve to the product organizations, especially concerning ease of maintenance and uptime. Introduces and improves reporting structures
• Developing new processes and procedures

Specific Duties

• Establish and maintain a “Safety and Quality First” culture while achieving customer required service goals
• Participate as early as possible in new product development activities so that Field Service Engineers (FSE’s) are able to support product introduction
• Advises site personnel on routine and non-routine tasks
• Resource scheduling
• Manages service jobs to completion within scheduled timeframes
• Ensure ASM meets all support contractual agreements
• Work with Sales to close on Spares and Service contracts
• Interacts with high level customers and internal personnel
• Participates in departmental policy making decisions
• Thinks strategically, with the ability to implement tactics
• Drive customer satisfaction
• Manage FSE utilization
• People management for the various departments
• Career development for direct reports
• Conducts Annual reviews for direct reports
• Manage FSE’s/group leaders to achieve maximum performance and maximize job satisfaction
• Interprets and executes policy and procedures to subordinates (drive adherence to Service Bulletins R&U, FSM usage, accurate time reporting, etc.)
• Ensure on-line documentation is being utilized by FSE’s to drive CIP
• Plans organization’s work and schedule work completions
• Organize the workforce to accomplish the plan
• Integrate their activities in cooperation with other organizations
• Define annual goals for the FSE’s to assist in achieving account objectives

Education Requirements

• Minimum -Bachelor’s degree or higher in Engineering or a related technical field.

Experience Requirements

• 5–10 years of experience in Field Service Management, preferably in the semiconductor capital equipment industry.

Skills & Competencies

• Business-level proficiency in both Japanese and English
• Must be able to interact and influence senior management levels; both internally and externally
• Experience with P&L management and general business processes
• Extensive knowledge and experience within a related service industry, customer satisfaction and account management, preferably in semiconductor industry
• Should have knowledge of semiconductor industry, related ASM applications and technology
• Good project and time management skills
• Good verbal and written communication skills
• Previous experience as People manager
• Experience with Forecasting revenue generation
• SAP knowledge required

Role Overview

As a Metrology Engineer, you will be responsible for managing high-performance TEM and FIB equipment in our R&D laboratory in Japan. You will collaborate closely with the R&D team to collect and analyze data, support lab operations, and ensure equipment is maintained in optimal condition for efficient performance.

Key Responsibilities

• Operate and maintain FIB systems for semiconductor device and material analysis; perform routine checks to ensure optimal performance.
• Support TEM-related tasks as needed, including sample preparation and basic operation (advanced TEM work is a plus).
• Create and document Best Known Methods (BKMs) and production-ready recipes
• Maintain lab cleanliness and organization
• Collaborate with process engineers to choose characterization methods, interpret data, and develop solutions to improve analysis and performance.
• Maintain SPC and uptime data; contribute to tool efficiency initiatives

Qualifications

• Bachelor’s degree in a relevant field (Master’s or Ph.D. preferred).
• Minimum 3 years of hands-on experience with FIB tools for semiconductor device or material analysis (TEM experience is a strong plus).
• Fluency in Japanese and business-level English communication skills
• Strong interpersonal and communication skills
• Positive attitude, strong work ethic, and ability to work independently
• Understanding of semiconductor processing and device fabrication

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as a Senior Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• At least 8 years of sales/ business development experience in financial services or similar sectors.
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed.
• Demonstrated ability to work independently and within teams.

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as an Institutional Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• At least 5 years of sales/ business development experience in financial services or similar sectors
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• Demonstrated ability to work independently and within teams

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

OVERVIEW: 

We have a fantastic opportunity for an experienced sales/ business development professional to join Guidepoint Tokyo as a Senior Sales Manager. 

Reporting to the Head of Sales, the incumbent should have expertise of selling into global and regional financial institutions and consulting businesses in Asia. It is, therefore, vital that you are a passionate individual who wants to make a difference. 

Guidepoint’s Sales teams are passionate about expanding our reach with both new and existing clients. We support all Guidepoint’s service offerings, helping to build relationships and communicate how Guidepoint helps clients stay informed and make better business decisions. Our teams are motivated to provide custom offerings designed to help every potential client make the most of their partnership with Guidepoint. You will have a significant impact on establishing effective client relationships to further develop our business across major clients.

WHAT YOU’LL DO:

• Develop and execute a sales strategy designed to achieve revenue targets as part of the regional and global sales team
• Strategic sales & account management planning from concept to execution across financial institutions in Asia
• Set the targets, vision and strategy to achieve agree-upon targets and performance metrics.
• Build and maintain relationships with prospective clients in Asia across the spectrum of institutional and investment firm clients by proactively seeking out opportunities
• Communication of market developments to marketing and client service team

WHAT YOU HAVE:

• Bachelor’s degree or equivalent
• Fluent in Japanese (Native or business level)
• Business level fluency in written and verbal English
• At least 8 years of sales/ business development experience in financial services or similar sectors.
• Ability to thrive within a fast-paced environment, entrepreneurial mindset, and an unwavering desire to succeed.
• Demonstrated ability to work independently and within teams.

What We Have:

• Flexible and/ or remote work arrangement
• Competitive compensation
• Entrepreneurial, driven, and ambitious team environment
• Generous paid annual leave
• Central office location

ABOUT GUIDEPOINT:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our client’s decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.  

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.  

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.  

#LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Senior Manager, Quality Assurance Japan, supports the Head of Quality Assurance Japan and leads day to day QA operations to sustain product launch and commercial activities. Partnering with CMC Quality, QC, Technical Operations, and Supply Chain, the role ensures operations aligned with Japanese GMP and GQP—while considering related GDP guidelines, GCP, and PV requirements—and supports the establishment of the local QA support model and supply chain model, providing technical assistance as needed. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Under the direction of the Head of Quality Assurance Japan, lead day‑to‑day execution of QA activities and contribute to on‑time completion.  
2. Support compliance with internal policies, SOPs, industry standards (GMP/GQP/GDP), and PMDA/MHLW notifications and guidance; support inspection readiness, day‑of activities, and drafting post‑inspection responses. 
3. Perform batch disposition (product release) in accordance with Japanese GQP requirements and support communications with regulators on quality matters. 
4. Oversee domestic product testing and visual inspection results, and promptly report any manufacturing, quality control, or product quality issues identified during batch disposition activities to the General Marketing Compliance Officer, the Head of Quality Assurance Japan, and relevant stakeholders. 
5. Author, revise, and implement SOPs and quality documents; support operation and continuous improvement of the QMS in line with corporate standards. 
6. Collaborate with CMC QA, QC, Technical Operations, Regulatory Affairs, and Supply Chain to ensure a safe, uninterrupted, and effective supply of products that meets patient and regulatory expectations. 
7. Execute and drive quality processes such as change management, deviations/CAPA, product quality complaint investigations, and product recall activities in collaboration with Global Quality. 
8. Draft and manage Quality Technical Agreements and, ensure their effective implementation, including support for GxP audits and supplier quality oversight of contracted partners such as CMOs, contract testing laboratories, and distributors.  
9. Provide QA support for artwork management and facilitate Japanese–English communications between domestic partners and global technical team. 
10. Participate in external collaborations to stay current with domestic policies, practices, and regulatory guidance, and work with CMC Leads and Portfolio Management to support effective project planning and execution. Perform other duties as assigned, as needed. 

Requirements:

1. Bachelor’s degree (or equivalent qualification) in a scientific discipline such as Pharmacy, Biology, Chemistry, or Biochemistry. 
2. At least 7 years of experience in the pharmaceutical or medical device industry, including at least 5 years in a quality organization within a regulated industry. 
3. Experience in product lifecycle management, with an understanding of development through commercialization for small molecules, biologics, and advanced therapies (e.g., gene therapy and mRNA). 
4. In-depth understanding of Japanese GMP and GQP regulations, GDP guidelines, and PMDA/MHLW laws, ordinances, and notifications. 
5. Experience in negotiating and managing quality agreements, as well as vendor relationship and performance management. 
6. Excellent written and verbal communication skills in both Japanese and English, with strong interpersonal skills to collaborate effectively within cross functional teams. 
7. Proficiency in the use of risk assessment and root cause analysis (RCA) tools. 
8. Experience applying quality systems and requirements across preclinical, clinical, and commercial stages. 
9. Strong planning, organizational, and time management skills, with the ability to prioritize and execute multiple projects in a fast paced environment. 
10. Ability to travel domestically and internationally, including Ultragenyx offices in Japan and the United States and vendor sites, as required. 

#LI-CK1 #LI-Remote

Position Summary:

Senior Manager, Quality Assurance Japan は、Head of Quality Assurance Japan と共に日本における品質保証（QA）オペレーションを実務面から支え、製品上市・商業活動を支えるために必要なライセンス維持をサポートします。CMC Quality、QC、テクニカルオペレーション、サプライチェーンと連携し、グローバル（および国内）の GMP・GQPを中心とし、関連するGDPガイドライン、GCP、PVなどの要件との整合を考慮した運営を確保します。また、経営陣および Head of Quality Assurance Japan と協働して、国内の QA サポートモデルとサプライチェーンモデルを整え、必要に応じて技術的支援を提供します。 

Responsibilities:

1. 日本国内の品質保証（QA）業務について、Head of Quality Assurance Japanの指示のもと実務遂行を主導し、期限内の完遂に貢献します。 
2. 社内ポリシー・SOP、業界標準（GMP／GQP／GDP）、PMDA／MHALの法令通知やガイダンス への準拠を監督し、査察対応（事前準備、当日対応、照会事項・指摘事項への回答作成を含む）を担当し、当局とのコミュニケーションを支援します。 
3. 日本のGQP要件に基づき、ロット判定（Batch Disposition） を実施し、品質関連事項について規制当局とのコミュニケーションを支援します。 
4. 国内における製品試験結果・目視検査等を監督し、出荷判定関連業務で把握した製造・品質管理・製品品質に関する不具合 を総括製造販売責任者、Head of Quality Assurance Japan、及び関係責任者へ速やかに報告します。 
5. Ultragenyx Japan の SOP・品質文書 を作成・改訂・運用し、コーポレート基準／品質システム に準拠した運用と継続的改善を推進します。 
6. CMC QA／QC／テクニカルオペレーション／薬事／サプライチェーン と連携し、患者および当局の期待に応える 安全で途切れのない有効な製品供給 を確保します。 
7. グローバル Quality と連携し、変更管理、逸脱／CAPA、品質苦情調査、製品回収 などの品質プロセスを支援・推進します。 
8. 品質契約（Quality Agreements／Quality Technical Agreements） を策定・管理し、委託先（CMO、外部試験機関、物流業者等）への GxP 監査支援／サプライヤー品質 を含め、効果的な実行を確保します。 
9. アートワーク管理 について、品質観点からを必要に応じて支援し、国内委託組織とグローバル技術チームの日本語コミュニケーション を円滑にするサポートを提供します。 
10. 外部コラボレーション へ参加し国内政策・実務・最新ガイダンスを把握するとともに、CMC リード／ポートフォリオマネジメント と協働してプロジェクトの計画・実行・成果達成を推進します。必要に応じて その他の業務 を遂行します。 

Requirements:

1. 科学系分野の学士号（薬学・生物学・化学・生化学など）または同等の資格。 
2. 製薬／医療機器業界での実務経験 7年以上で、かつ規制産業の品質組織での経験 5年以上。 
3. 製品ライフサイクルマネジメントの経験（低分子・バイオ医薬・先端治療〔遺伝子治療、mRNA〕の開発～商業化への理解）。 
4. 日本のGMP／GQP規制、GDP ガイドライン、PMDA／MHLWの法令・通知への深い理解。 
5. 品質契約の交渉・管理、およびベンダー関係・パフォーマンス管理の経験。 
6. 日本語・英語の優れた口頭／文書コミュニケーション能力と、チームで円滑に協働できる対人スキル。 
7. リスクアセスメントおよび根本原因分析（RCA）ツールの活用に習熟していること。 
8. 前臨床・臨床・商業の各段階に応じた品質システム／要件の適用経験。 
9. 変化の速い環境で、複数プロジェクトの優先付けと遂行ができる計画力・組織力・タイムマネジメント能力。 
10. 必要に応じて、 国内外のUltragenyxオフィス（日本／米国）やベンダー施設へ出張できること。 

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Associate Director of Regulatory CMC will lead and execute related chemistry, manufacturing and controls (CMC) regulatory activities/interactions under overall direction of Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, and will help to develop regional regulatory CMC strategies for both established products and development products , serving as a key operational interface with global and regional teams.

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. Contribute to the development and execution of the CMC regulatory strategies and lead day-to-day management of related regulatory activities for assigned programs. Under the guidance of the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, work with global and regional teams to develop and maintain project plans and timelines for pipeline of products, including coordination and support of global regulatory CMC submissions.  
2. Provide functional supervision and guidance to team members to ensure that all reporting requirements and other commitments are met with respect to Clinical Trial Notifications (CTN), NDAs, PCAs, MCNs, etc. while escalating issues and risks to the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, as appropriate. 
3. Provide regulatory advice and support for the global regulatory compliance of Ultragenyx pipeline of products including the evaluation of CMC related change controls, the strategic assessment of process and product comparability, their regulatory impact and implementation, with escalation of key risks and issues to the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC as appropriate. 
4. Coordinate the preparation, review and filing of CMC sections of regulatory submissions and support interactions with regional regulatory agencies. 
5. Coordinate and oversee the preparation of regulatory CMC submission documentation to ensure that it is prepared with appropriate quality and within agreed timelines, in order to meet regional regulatory requirements and corporate objectives. 
6. Maintain and manage a centralized archive for tracking and monitoring the status of regulatory CMC commitments and agency reporting obligations, and prepare, generate and communicate status reports and other communication to the organization. 
7. Provide strategic and technical CMC regulatory support, guidance and expertise, and serve as the Regulatory Affairs Japan point of contact for CMC matters to global and cross-functional teams including Pharmaceutical Development, Quality Assurance, Quality Control, Manufacturing, contract organizations and consultants. Ensure, in alignment with the global regulatory strategy and under the guidance of the Head of Regulatory Affairs Japan and/or VP, Global Regulatory CMC, that all applicable regulatory requirements/options and associated risks are considered and appropriately incorporated into development programs and that products are developed and manufactured in compliance with appropriate regulations and guidelines.  
8. Provide guidance and advice on regulatory CMC environments; provide assessment of the impact of new and changing regulations/requirements.  

Requirements:

1. BA/BS in a scientific field of study with 8 years + of relevant experience working in Regulatory in the pharmaceutical/ biotech industry. 
2. Strong knowledge, experience and the ability to provide technical guidance in interpretation of regulations and guidelines related to biological drugs and regenerative medicinal products development. 
3. Proven ability to analyze and organize information logically. 
4. Sound understanding and practical application of industry standards and international regulations and guidelines.  
5. Experience in clearly and effectively communicating regulatory strategies, submission documents and plans both internally and externally. 
6. The ability to effectively coordinate, manage and prioritize multiple projects in a fast-paced, deadline driven start-up environment.  
7. Strong collaboration, teamwork, organizational skills at attention to detail 
8. Excellent written and verbal English and Japanese communication skills. 

#LI-CK1 #LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

Associate Director of Regulatory CMC – Japan は、Head of Regulatory Affairs Japan 及び／あるいはGlobal Regulatory CMCの指示に基づいて、化学、製造および管理（CMC）に関連する薬事業務および当局対応をリードし実行する。グローバルチームおよび地域チームとの主要な業務インターフェースとしての役割を果たしながら、既存製品および開発製品の双方について、地域の薬事CMC戦略の策定を支援します。 

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. 担当プログラムにおける CMC 薬事戦略の立案及び実行に貢献し、関連する薬事業務の日常的な推進を主導します。グローバルおよび地域チームと連携し、製品パイプラインのプロジェクト計画およびタイムラインを策定・維持するとともに、グローバルの薬事CMC申請の調整および実務的な支援を行います。 
2. Clinical Trial Notifications（CTN）、新薬承認申請（NDA）、承認事項一部変更承認申請（PCA）、軽微変更届（MCN）などに関する報告要件およびその他のコミットメントがすべて満たされるよう、他のメンバーに対して機能的な指導・管理を行い、指導・管理を行い、必要に応じて課題やリスクをHead of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCにエスカレーションします。 
3. Ultragenyx の製品パイプラインに関するグローバル薬事コンプライアンスについて、助言および実務的な支援を提供し、CMC 関連の変更管理の評価、プロセスおよび製品の同等性に関する戦略的評価、それらの規制上の影響評価および対応の実行支援を行います。重要なリスクや課題については、適切に Head of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCへエスカレーションします。 
4. 規制当局への申請に必要なCMC関連文書の作成、レビューおよび提出を調整し、地域の規制当局との対応を実務的に支援します。 
5. 地域の規制要件および企業目標を満たすため、CMC関連の薬事申請文書が適切な品質を確保し、合意された期限内に準備されるよう、管理調整を行います。 
6. CMC薬事コミットメントおよび当局への報告義務の状況を追跡・監視するための集中した文書管理を維持・管理するとともに、定められたプロセスに従い、状況報告やその他の情報を作成・発信し、関連組織に共有します。 
7. 製剤開発、品質保証（QA）、品質管理（QC）、製造、外部委託機関やコンサルタントなど、グローバルおよび各機能横断チームに対し、CMC薬事に関する戦略的かつ技術的なサポート、指針および専門知識を提供し、CMC領域におけるRegulatory Affairs Japan の窓口として対応します。また、グローバル薬事戦略に整合し、Head of Regulatory Affairs Japan 及び／あるいはVP, Global Regulatory CMCのガイダンスのもと、適用される規制要件や選択肢、および関連リスクを十分に考慮したうえで開発プログラムに適切に反映し、製品が適切な規制やガイドラインに準拠して開発・製造されるよう確保します。 
8. CMC の規制環境に関して指針や助言を提供し、新しい規制や要件の変更が与える影響を評価します。

Requirements:

1. 科学系分野の学士号（BA/BS）を取得しており、製薬・バイオテク業界における薬事関連業務で 8年以上の実務経験 を有すること。 
2. バイオ医薬品および再生医療等製品の開発に関する規制・ガイドラインの解釈について、高度な知識・経験を有し、技術的な指針や助言を提供できる能力を持つこと。 
3. 情報を論理的に分析し、体系的に整理できる能力を有すること。 
4. 産業基準および国際的な規制・ガイドラインについて、十分な理解を有し、実務に適切に適用できること。 
5. 規制戦略、申請文書、計画内容を社内外の関係者に分かりやすく、効果的に伝えた経験があること。 
6. 迅速で期限重視のスタートアップ環境において、複数プロジェクトを効果的に調整・管理し、適切に優先順位をつけて遂行できる能力 を有すること。 
7. 高い協働性、チームワーク、組織力、および細部への注意力を有すること。 
8. 優れた英語および日本語の文書・口頭コミュニケーション能力 を有すること。 

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

The Director, Regional Supply Chain Management for Japan acts as the representative for Global Supply Chain Management for all matters relating to the Japan region. This position focusses on building, implementing and executing the regional supply planning and distribution strategy in alignment with overall regional business strategy. The role oversees the distribution network and operations, regional demand, supply, operations and inventory planning, as well as ensuring successful product in-market product launches. 

This highly matrixed role closely liaises with many global and regional functions (Sales & Commercial, Packaging, Supply Planning, Medical Affairs, Clinical Operations, Quality, Finance and Tax), and represents the global supply chain in all Japan regional matters. This position also ensures compliance of the supply operations with local / regional regulations and global standards. 

The role may also act as a liaison between the local Japan management team and the wider Technical Operations group in the Japan region – including Global Packaging Operations and Global Product Supply.   

This position is a member of the Global Supply Chain leadership team and is located in Tokyo, Japan.  

Work Model: 

Flex: This role will typically require onsite work 2-3 days each week, or more depending on business needs. In many locations, the business will set certain days each week that Flex employees are required to be onsite.

Responsibilities:

1. As the Japan region grows, support all supply related activities in the region. Represent supply chain on the regional commercial management team.  
2. Build and oversee a reliable supply network in Japan for commercial distribution and support local clinical distribution activities including new product launch readiness as needed. 
3. Manage all local supply chain related activities including, but not limited to, order management, transportation, warehousing, inventory management and reporting, logistics and trade (import / export), and ERP transactions for Japanese product. 
4. Own the business relationship with all in country third party logistics providers. 
5. Alongside the local commercial team, oversee the regional Sales Inventory and Operations Planning (SIOP) for commercial launches, marketed products, early access programs and investigator sponsored trials. 
6. Develop annual budget plans and ensure supply chain costs in the region align with financial goals. Identify opportunities for supply chain related cost savings and implement solutions. 
7. Ensure compliance with regional regulations, GDP guidance, trade compliance and tax compliance in all areas of the regional supply chains 
8. Support for order processing operations from and to the wholesaler. 

Requirements:

1. Language: Fluency in both Japanese and English is required, both written and spoken, as well as understanding of local business norms in both countries. 
2. Education: A bachelor’s degree or local equivalent in a related field (Supply Chain, Business, Engineering). A master’s degree in business administration (MBA) is strongly preferred. 
3. Management experience: 8 or more years of experience in Supply Chain / Technical Operations in the pharmaceutical or biotech industries. Strong preference for project management and pharmaceutical launch experience as well as a certificate in Lean / Six-sigma training (green belt or higher). 
4. Pharmaceutical and regulatory experience: Understanding of pharmaceutical industry procedures and regulations including GxP and other regulatory requirements – particularly as it pertains to the local Japan market. Experience with new product introductions as it pertains to supply chain is preferred. 
5. Quality acumen: Familiarity with local and harmonized quality standards as they pertain to finished products and distribution. Experience operating in a pharmaceutical or biotechnology quality system and its related components (deviation, change control, etc…)    
6. Financial acumen and compliance: Understanding of regional and global commercial implications including SOX, tax regulations, international trade rules and trade compliance. 
7. Information technology: Hands on experience with the implementation and / or operation of a scalable enterprise resource system (ERP) such as Oracle, SAP or similar system. 
8. Travel: Ability and willingness to travel throughout Japan as needed as well as internationally (estimated four times per year), including travel to California. 

#LI-CK1  #LI-Hybrid

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

メディカルサイエンスリエゾン（Medical Science Liaison：MSL）は、メディカルディレクターおよびフィールドメディカルチームと緊密に連携し、日本国内におけるメディカル戦略の実行を担います。 
Key Opinion Leader（KOL）や主要医療機関へのサイエンスベースの関係構築、最新科学情報の提供、エンゲージメントを通じ、Ultragenyxの開発品および上市製品の医療的価値の最大化を支援します。 
科学的中立性を保ちながら情報交換を行い、国内の医療従事者に対し臨床・科学的サポートを提供するフィールドベースの専門職です。 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. メディカルディレクターと連携し、日本のフィールドメディカルプランを実行する。 
2. リージョナルメディカルプランに沿ったメディカル施策（タクティクス）を実行する。 
3. 医療現場からの重要なインサイトを収集し、日本のメディカルプランに沿って社内ステークホルダーへ適時共有する。 
4. Key Opinion Leader（KOL）の特定を支援し、主要施設との科学的関係を確立・維持する。 
5. KOLおよび医療従事者に対し、最新の科学的知見や疾患マネジメント情報を提供する。 
6. KOLを対象に、講演者・アドボケートの育成およびサポートを行う。 
7. アドバイザリーボードの企画・準備・運営をサポートし、学会ではポスター・口演のレビューなど科学的支援を提供する。 
8. すべての活動において、企業方針・SOP・コンプライアンスを遵守し、公正かつ透明性のあるメディカル活動を実施する。 

Requirements:

1. 医学・薬学・生命科学領域の高等学位（MD、PhD、PharmDなど）を有し、MSLなどフィールドメディカル業務で2年以上の経験があることが望ましい。 
2. 希少疾患領域、特に遺伝性疾患領域での経験があれば尚可。 
3. 英語の中級レベルのコミュニケーション能力、および日本語のネイティブレベルの読解・文章作成能力を有すること。 
4. 社内外のステークホルダーとの良好な関係構築に必要な高いコミュニケーション能力とチームワークスキルを有すること。 
5. 臨床・科学情報を効果的にプレゼンテーションできる能力を有すること。 
6. 日本の医療提供体制について深い理解を持ち、患者ケアや医療提供体制への影響を考慮した判断ができること。 
7. 自身の業務スケジュールを整理・優先順位付けできる能力を有し、テリトリー管理や時間管理のスキルを備えていること。 
8. 約30％の出張および必要に応じた宿泊を伴う出張に対応できること。

#LI-CK1 #LI-Remote

Position Summary:

ultrafocused – Work together to fearlessly uncover new possibilities

As a Medical Science Liaison (MSL) in Japan, you will work closely with Medical Directors and the field medical team to execute local medical strategies. 
You will develop and enhance scientific relationships with Key Opinion Leaders (KOLs) and key medical institutions, while supporting scientific exchange and providing fair balanced medical information. 
This field-based role requires strong scientific credibility to engage with thought leaders and centers of excellence, supporting Ultragenyx's development stage and commercial products in Japan. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Execute the Japan Field Medical Plan in collaboration with Medical Directors. 
2. Implement medical tactics aligned with the regional medical plan. 
3. Collect key scientific and clinical insights and share them internally in alignment with the regional medical plan. 
4. Support identification of Key Opinion Leaders (KOLs) and build/maintain scientific relationships with academic and community centers. 
5. Disseminate cutting edge scientific information and disease management concepts to KOLs and other healthcare professionals. 
6. Develop and support KOL speakers and scientific advocates. 
7. Support planning and execution of advisory boards and providing scientific support at medical congresses, including poster and presentation reviews. 
8. Ensure all activities are compliant with company policies, SOPs, and relevant compliance standards. 

Requirements:

1. Advanced degree in clinical/healthcare disciplines (MD, PhD, PharmD) required;
2.  2+ years of field medical experience (e.g., MSL) strongly preferred. 
3. Rare disease experience, particularly in genetic disorders, is preferred. 
4. Intermediate English proficiency and native level Japanese reading and writing skills required. 
5. Strong teamwork and communication skills to build effective relationships with internal and external stakeholders. 
6. Demonstrated ability to effectively present clinical and scientific information. 
7. Expert understanding of the Japanese healthcare delivery system and its impact on patient and medical care. 
8. Ability to organize and prioritize workload, with strong territory and time management skills. 
9. Ability to travel approximately 30%, including overnight travel as needed. 

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

This role supports the development and execution of medical strategies in Japan, leveraging nutrition science or biochemistry and/or pathologic nutrition or a related field, expertise to guide research planning and evidence generation. 
The position primarily supports Ultragenyx’s development stage and commercialized products in Japan. 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. Develop and execute medical strategies focused on the program’s mechanism of action, including dietary therapy–related mechanisms, within the field of metabolic disorders. 
2. Lead and provide scientific input to support field medical team and evidence generation from a metabolic disorders perspective.　 
3. Serve as a subject matter expert and strategic partner to Japan Medical Directors, leading the generation of  medical strategies as the biochemical and pathologic nutrition expert. 
4. Collaborates closely with Global Metabolic Nutrition Programs to ensure alignment of nutrition related scientific content and field communications.
5. Collect and share up to date scientific information on nutrition and metabolic disorders. 
6. Analyze and report findings from scientific literature and conference proceedings. 
7. Support the development of educational materials and internal training related to metabolic disorders. 
8. Ensure all activities comply with company policies, SOPs, and relevant compliance standards. 
9. Support scientific information exchange and insight gathering at congresses and external events as needed. 

Requirements:

1. Advanced degree (PhD or MS) in Nutrition Science, biochemistry and/or pathologic nutrition or a related field, with research experience required. 
2. Research experience in Nutrition Science and/or Biochemistry and/or metabolic disorders  
3. 3+ years post graduate experience in pharmaceutical industry, research or other relevant experience required. 
4. Clinical experience as a Registered Dietitian (e.g., patient counseling, nutrition management, or practical work in clinical settings) is preferred. 
5. Experience in rare diseases is a plus. 
6. Native level Japanese and business level English proficiency (reading, writing, and communication). 
7. Strong communication and teamwork skills to collaborate effectively with internal and external stakeholders. 
8. Demonstrated hands-on experience in analyzing, summarizing, and presenting scientific content. 
9. Ability to work independently and manage multiple priorities. 
10. Primarily remote or office based; able to support limited field activities (e.g., domestic travel and congress participation) as needed. 

#LI-CK1#LI-Remote

Position Summary:

ultradedicated – Your biggest challenges yield rare possibilities

日本におけるメディカル戦略の立案・実行を支援し、栄養科学、生化学、病態栄養学、または関連分野の専門性を基盤として研究計画やエビデンス創出をリードする。 
国内でのUltragenyxの開発品および上市製品に対するメディカル活動を主たる責務として支援する。 

Work Model:

Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed.

Responsibilities:

1. 代謝性疾患領域において、食事療法に関連するメカニズムを含むプログラムの作用機序（MOA）に焦点を当てたメディカル戦略を立案・実行する。 
2. 代謝性疾患の専門家として、フィールドメディカルチームおよびエビデンス創出活動を主導し、科学的方針およびインプットを提供する。 
3. 代謝性疾患の観点から、フィールドメディカルチームの活動およびエビデンス創出を支援するための科学的インプットを提供する。 
4. グローバル・メタボリック・ニュートリション・プログラム（Global Metabolic Nutrition Programs）と密に連携し、栄養に関連する科学的コンテンツおよびフィールドでのコミュニケーションの整合性を確保する。
5. 栄養科学および代謝性疾患に関する最新の科学情報を収集・共有する。 
6. 学術論文・学会発表の内容をレビューし、分析・要約・報告する。 
7. 代謝性疾患に関連する教育資材の作成および社内トレーニングを支援する。 
8. 社内方針およびSOP、関連コンプライアンス要件を遵守して、すべての活動を遂行する。 
9. （必要に応じて）学会や社外イベントでの科学情報提供・情報収集をサポートする。 

Requirements:

1. 栄養科学、生化学、病態栄養学のいずれか、または関連分野における高等学位（PhD または MS）を有し、研究経験を必須とします。 
2. 製薬業界、研究、またはその他の関連分野における大学院修了後3年以上の実務経験を必須とします。 
3. 管理栄養士としての臨床経験（患者指導、栄養管理、医療現場での実務等）があれば尚可とします。 
4. 希少疾患領域の経験が、あれば歓迎します。 
5. 日本語はネイティブレベル、英語はビジネスレベルの読解・文書作成・コミュニケーション能力を要します。 
6. 社内外ステークホルダーと円滑に連携できる高いコミュニケーション力およびチームワーク力。 
7. 科学的内容の分析・要約・資料作成およびプレゼンテーションに関する実務経験。 
8. 自律的に業務を進め、複数の優先事項を整理・管理できる能力。 
9. 原則リモートまたはオフィス環境で勤務しますが、業務上必要に応じて限定的な現場活動（国内出張、学会参加など）に対応できること。 

Refeyn is the world's pioneer in mass photometry – a ground-breaking technology that weighs individual molecules and particles with light. It transforms our ability to characterise the composition, structure and dynamics of biomolecules and biomolecular complexes, nanostructures, and viral capsids.

Since being spun out of the University of Oxford in 2018, Refeyn has been developing mass photometry instruments and delivering them to customers around the world – at leading academic institutions and in biopharma. We are continuously pushing the boundaries of what mass photometry can achieve.

With headquarters in Oxford, UK as well as offices in the US, we are a growing, global company with a team of over 170 employees (and growing). In addition to achieving market success, Refeyn has attracted a high level of investment – we raised $70m in our Series B funding round in March 2022.

At Refeyn, we are fiercely proud of our talented workforce, whose creativity, tenacity and skills have enabled us to evolve into a successful, well-funded and rapidly growing company in just a few years. To achieve our ambitions – to transform analytical workflows in the life sciences, biopharma and beyond with mass photometry – we are continuing to expand our workforce.

We strive to be an outstanding place to work – by maintaining a positive and inclusive culture, offering competitive salaries and benefits, encouraging ongoing training and development, plus, of course, plenty of other perks.

Refeyn is proud to use anonymised hiring practices. Identifying information such as a candidate's name, email address, date of birth and photo will not be visible to the hiring manager when they review CVs.  

Role: 

The Service & Support Engineer will perform installation, preventative maintenance and service on Refeyn instruments both in house and on customer sites and to assist with installations where necessary.

Responsibilities:

• Perform annual preventative maintenance visits on installed instruments
• Repair instruments both on customer sites and in house within the required time frame
• Provide remote support to customers, sales and applications team in case of immediate service issues
• Install instruments and AutoMP retrofits where required
• Coordinate and conduct basic user training
• Contribute to ongoing efforts to improve service and training documentation/procedures
• Liaise with Manufacturing and R&D (hardware and software) teams to improve instrument reliability
• Contribute to service data collection
• Assist with service stock management
• Take responsibility for data and record keeping for installed instruments
• Work with Manufacturing team to ensure instruments are delivered to the customer on time, as required
• Assist Manufacturing on occasion

Qualifications:

• BSc or Masters Degree in Engineering/Physics
• Use of sensitive scientific equipment 3 years
• Customer facing interaction 1 year

Knowledge and Experience:

Required: 

• Working in a laboratory requiring personal protective equipment (PPE) and the handling of sensitive scientific equipment
• Experience troubleshooting complex scientific equipment
• Experience with electronic assemblies and/or optical systems

Desirable:

• Experience working with scientific instrumentation software troubleshooting
• Experience with liquid handling robots
• Experimental experience with proteins, DNA or other biomolecules
• Proficient in English language 

Location:

• Japan

Salary:

We anticipate a salary between 4,648,800 JPY - 7,752,000 JPY for this role, depending on the candidate’s experience.

Additional Requirements:

• Right to work in relevant country required as standard for all roles
• Passport holder and ability to travel Yes/No
• Car/drivers licence with relevant insurance Yes/No
• Travel: Some/Moderate/Extensive

We are happy to provide information about our benefits in Japan.

Refeyn is committed to being an equal opportunities employer. We are working hard to create a safe and empowering environment for all, and firmly believe that there is great strength in building teams with different voices, experiences, perspectives and backgrounds. We welcome applicants from all sections of society to join us on our mission to transform analytical workflows using the power of light. 

Develop/Configure software feature/s functionality, according to design document, plan and perform unites, in scheduled time line and accurate output. 

Main Responsibilities and Deliverables:

• Develop/Configure software feature(s) according to design document & enterprise software standards.
• Work in multi-disciplinary environment with Architects and Business Analysts using waterfall and agile project methodologies
• Planning and Performing Unit and functionality testing to ensure fit to design.
• Supporting customer by solving functionality problems.
• Interface independently with various R&D and PS Groups and with Customer Support.
• May occasionally need to work on client site And/Or in different time zone.

 Qualifications / Education: 

• E/B.Tech with Practical relevant experience/knowledge
• High level English (verbal & written)
• Proven experience in operating within a global environment
• Experience working in a complex matrix environment
• Basic experience with several of the following

Programming Languages: SQL, Java, JS

Web Technologies: HTML, CSS, XML, XSL, Servlets, Web Services

Operating Systems: Windows, Linux OS

Application Servers and Servlet Containers: WebSphere, Tomcat, Weblogic

Databases:  Oracle, SQL Server, Data Warehousing (ETL, OLAP)

 Professional Capabilities     

• Solid professional capabilities in the domain
• Analyzes information and deduces conclusions within the professional space
• Regarded as a professional that requires minimal supervision
• Responsible for developing/configuring feature(s) functionality for an enterprise-grade software with minimal supervision
• Experienced in Multi-threading and concurrency

Realize your potential by joining the leading performance-driven advertising company!  

As a Publisher Sales Manager on the Publisher Sales Team in our Tokyo office, you’ll play a vital role in managing strategic partnerships with our network of premium publishers in Japan. You will track metrics and provide regular strategic direction for new opportunities to improve performance.

 To thrive in this role, you'll need:

• To have experience as an Account Manager in a digital/technology-based company (adtech experience is an advantage).
• To be native-level in Japanese and can communicate in English for internal training and reporting.
• To have experience using Excel to generate reports and manipulate data.
• To have experience creating presentation decks with PowerPoint.
• To possess outstanding relationship management and customer service skills.
• To have analytical skills to collect business intelligence by conversing with clients and monitoring/identifying trends in data and in generated reports.
• To have high attention to detail, be organized, and come with strong communication skills.
• To have a never-give-up mindset for driving win-win-win partnerships for publishers and Taboola.
• To be a self-starter with the will and ability to work in a fast-paced, ever-evolving environment.

Bonus points if you have:

• Experience working with publishers and/or working in publishers in Japan.

How you’ll make an impact:

• Manage and grow relationships with premium publisher clients and strategic partners in Japan.
• Understand the organization’s business needs and develop relationships at all levels.
• Monitor and analyse metrics and proactively take steps to improve results.
• Be an expert in Taboola’s platform and the benefits publishers gain by using it.
• Fully comprehend the technology, revenue ecosystem, and client needs/requirements in order to intelligently identify new opportunities and upsell the platform.
• Work closely with the Publisher Sales teams as well as the remote R&D department to become a valuable resource and single point of contact to the client.
• Communicate business intelligence from clients to the product management team in regards to new product development features.
• Strategically support the Publisher Sales team in pre-sale proposal development.

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO says; “You can copy anything from another business but you can’t copy a company’s culture.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

Realize your potential by joining the leading performance-driven advertising company!

As an Advertising Sales Manager on the Advertiser Sales team in our Tokyo Office, you’ll play a vital role in building and growing strategic partnerships with advertisers and agencies across Japan. You’ll help clients unlock the power of Taboola’s native advertising solutions, delivering measurable results and expanding our advertiser network. This is a high-impact role for someone who loves selling smart and thrives in a dynamic, fast-moving environment.

To thrive in this role, you'll need:

• 4+ years of experience selling in the Japan market within a tech or online media environment
• A strategic mindset with experience planning and executing effective sales strategies
• Strong presentation and communication skills with the ability to tailor pitches to client needs
• Confidence in using data and analytics to guide decision-making and influence client outcomes
• A proactive and driven approach to building pipeline, closing deals, and driving revenue
• A collaborative attitude — you’ll partner closely with internal teams across account management, marketing, legal, and product

Bonus points if you have:

• Experience selling online video advertising
• Background in digital media or advertising sales

How you’ll make an impact:

As an Advertising Sales Manager, you’ll bring value by:

• Identifying, pitching, and closing new advertising deals with both brands and agencies
• Building strong relationships with client stakeholders and introducing them to Taboola’s platform
• Managing a healthy sales pipeline and forecasting business outcomes with accuracy
• Collaborating with account managers to ensure smooth campaign setup and delivery
• Sharing on-the-ground insights with product teams to influence new features and improvements
• Leading contract negotiations and ongoing relationship management across the Japan market

Why Taboola?

If you ask Taboolars what they love about working here, they’ll tell you that they’ve been empowered to realize their full potential while growing and learning from and with smart and talented people. They’ll also share more about:

• Adam Singolda, Taboola Founder and CEO, says: “You can copy anything from another business but you can’t copy a company’s culture.”
• Well-being: Enjoy a range of locally relevant benefits and workplace perks.
• Flexibility: We offer a hybrid work schedule with 3 days in-office with an option to come in more often if desired.
• Work with some of the biggest names: Our publisher partners include Yahoo, Conde Nast, Fox Sports, NBCU, ESPN, CBS, and E! Online. Our advertiser clients include Wells Fargo, Honda, Pinterest, Expedia and Honda.

Ready to realize your potential?

Taboola is an equal opportunity employer and we value diversity in all forms. We are committed to creating an inclusive environment for all employees and believe such an environment is critical for success. Employment is decided on the basis of qualifications, merit, and business need.

Learn more about #TaboolaLife on LinkedIn, Facebook, Instagram, X, YouTube, & the Taboola Life Blog.

About Taboola

Taboola empowers businesses to grow through performance advertising technology that goes beyond search and social and delivers measurable outcomes at scale.

Taboola works with thousands of businesses who advertise directly on Realize, Taboola’s powerful ad platform, reaching approximately 600M daily active users across some of the best publishers in the world. Publishers like NBC News, Yahoo, and OEMs such as Samsung, Xiaomi and others use Taboola’s technology to grow audience and revenue, enabling Realize to offer unique data, specialized algorithms, and unmatched scale.

#LI-SR1
#LI-Hybrid

An overview of this role

We are seeking a Security Manager, Application Security to drive the AppSec team at the tactical and operational level within the Security Platforms & Architecture (SPA) sub-department. The Application Security team is a key and critical stakeholder in securing GitLab’s product offerings.

In this role, you will manage and develop a team of Application Security Engineers (Intermediate through Staff) who perform security reviews, threat modeling, vulnerability triage, and secure design consultations across GitLab’s product surface. Your team is the front line of Product Security: the people reading the merge requests, talking to engineers, and evaluating features’ security posture before they are released to customers.

You will operate in an environment where feature delivery and platform capabilities are accelerating, architectures and technologies are evolving, and teams are continually balancing ambitious product goals with a strong security posture. In this context, you will help Product Security:

• Ensure that material product security risks and tradeoffs are surfaced, acknowledged, and decided at the right leadership levels
• Own operational execution for the team and ensure it operates through operational excellence.
• Build capability across every team member through coaching, mentoring, and career development
• Drive automation and AI-assisted enhancements of repeatable and time consuming work.

What you’ll do

• Lead, develop, and mentor a team of Application Security Engineers focused on clearing roadblocks, career growth and development, coaching and mentoring.
• Own the team’s operational cadence end to end: triage rotations, Application Security review queues, milestone planning.
• Drive tactical execution of the Application Security program: scaling the team for non linear security gains, security reviews enhancements and secure design consultations for high-risk changes.
• Lead AI adoption within the Application Security team: leverage AI-assisted/automated workflows for review triage, threat model generation, code analysis, and operational toil reduction. Champion practical AI use without losing critical thinking rigor.
• Recommend and drive security-related technical and process improvements.
• Author and execute project plans for security initiatives. Set schedules and assignments, anticipate roadblocks, and measure performance against goals.
• Provide input on security architecture, features, and issues. Serve as a partner and enabler to Product and Engineering teams on application security decisions.
• Partner with Security Architecture, Infrastructure Security, Security Research, and Security Operations on end-to-end risk reduction, aligning Application Security work with broader Product Security objectives.
• Prepare and deliver meaningful, actionable metrics to Product Security leadership.
• Hire and build a world-class team. Train team members to screen candidates and conduct structured interviews. Build the team’s ability to grow itself.

What you’ll bring

• Demonstrable prior people management experience in application security or a closely related security engineering discipline, preferably in high-velocity R&D organizations.
• Deep familiarity with application security domains: secure code review, threat modeling, vulnerability management, secure SDLC, and common vulnerability classes (OWASP Top 10, CWE), whether from direct Application Security roles or from owning secure delivery of complex systems.
• Demonstrated success building trust with Product and Engineering peers, influencing security related decisions, and co-owning outcomes rather than acting solely as a gate.
• Comfort with AI-augmented workflows and enthusiasm for leveraging tools like GitLab Duo to scale the Application Security function, along with strong alignment to GitLab’s values and a track record of thriving in a highly collaborative, remote-first culture.
• Good at establishing clear guidance and distributing the workload appropriately. Lays out work in a well-planned and organized manner, maintains two-way dialogue with others on work and results and is a clear communicator.
• Accurately scopes the length and difficulty of projects, breaks them into clear process steps with owners and timelines, anticipates problems before they stall progress, and consistently measures performance against goals to evaluate what worked and what didn't.
• Breaks down complex problems with rigorous analysis, surfacing hidden risks and delivering conclusions that withstand scrutiny.
• Excellent written and verbal communication skills, with demonstrated experience in executive-level communications in an all-remote, asynchronous environment.
• Consistently delivers above expectations, drives measurable results and raises the performance bar for the entire team.
• Nice to have: Experience with security requirements and frameworks relevant to GitLab’s customers (e.g., FedRAMP, ISO 27001, SOC 2, PCI-DSS); experience in DevSecOps or shift-left security models in SaaS or open-source environments; deep familiarity with CI/CD pipeline security, software supply chain security, or identity and access management (AuthN/Z).

About the team

Application Security Engineers are part of our Security Platforms & Architecture team, which protects GitLab’s platform and products by identifying, prioritizing, and mitigating security risks across the entire product lifecycle. Composed of Security Architecture, Application Security, and Security Research, we combine strategic security architecture with operational application security to enable GitLab to be the most secure software factory platform on the market.

The AppSec team operates on a set of guiding principles rooted in the leader-leader model: decisions belong where the information lives, every team member is a leader, not a task executor, and operational hygiene is non-negotiable. The manager is the primary steward of these principles.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

Duties and Responsibilities

Commercial Leadership

• Own revenue, pipeline, and forecasting for Japan, ensuring consistent quarterly and annual growth.
• Work closely with our Distributor SCRUM to validate leads and solidify messaging and commercial development.
• Develop and execute the Japan commercial strategy aligned with global objectives.
• Identify and prioritize high‑value customer segments across academia, translational research, and biopharma.

Sales Execution

• Manage the full sales cycle for instruments, consumables, and services, from lead generation to close.
• Develop and give Seminars and education Webinars to Key opinion leader and target customers.
• Conduct product presentations, technical discussions, and commercial negotiations.
• Build and maintain a strong pipeline using CRM tools including SFDC and data‑driven forecasting.

Market Development

• Drive awareness and adoption of Alamar’s proteomics and multi‑omics technologies, including ultra‑sensitive protein detection and single‑cell platforms.
• Develop key opinion leader (KOL) relationships and support early‑access or lighthouse customer programs.
• Represent the company at conferences, seminars, and customer events in Japan.

Channel & Partner Management

• Manage distributor and Sub-Distributor relationships (if applicable), including performance oversight, training, and joint business planning.
• Provide INTEL of the commercial activities and gauge customer visit frequency by both the Distributor and Sub-Distributors.
• Monitor pricing for each of these target groups to make sure they fall in the range of our expectations.
• Evaluate and optimize channel strategy to ensure strong market coverage.

Cross‑Functional Collaboration

• Partner with global marketing to localize campaigns and messaging for Japan.
• Work closely with field applications scientists (FAS) and technical support to ensure customer success.
• Provide structured market feedback to product management and R&D teams.

Operational Excellence

• Ensure compliance with local regulations, company policies, and ethical standards.
• Maintain accurate reporting of activities, forecasts, and competitive intelligence.

Qualifications

• Bachelor’s degree in life sciences; advanced degree (MS/PhD) preferred.
• 7+ years of commercial experience in life‑science tools, proteomics, genomics, or related technologies.
• Proven track record of selling capital equipment and consumables in Japan.
• Strong understanding of the Japanese research ecosystem and procurement processes.
• Native‑level Japanese and business‑level English.

Preferred Qualifications

• Experience launching new technologies or building markets from early stage.
• Existing relationships with leading Japanese research institutions and biopharma companies.
• Experience working in a global, fast‑paced, high‑growth environment.
• Ability to translate complex scientific concepts into compelling commercial value.

Compensation: Competitive base salary + performance‑based commission + equity participation. Total compensation will reflect experience, performance, and market benchmarks.

Mechanical Engineer — Hardware Integration and Reliability (Japan)

Location: Tsukuba, Japan (AIST)   •   Department: Hardware Engineering

Summary

QuEra Computing Japan is hiring our first dedicated Mechanical Engineer in Japan to design, prototype, integrate, and maintain mechanical systems for the current and next generation neutral atom quantum computers, and the facility around them. This is a hybrid designer-builder role: equally comfortable proposing a solution in CAD and picking up tools to build, install, and iterate on it in the lab. You will own problems end-to-end — identify the issue, design the fix, coordinate local fabrication, install and validate it — and serve as the local technical bridge to Japanese machine shops, contract manufacturers, and NEDO-supported suppliers, working alongside teams in the US and UK. Professional fluency in both English and Japanese is essential.

Key Responsibilities

• Design precision mechanical assemblies — frames, mounts, enclosures, opto-mechanical hardware, shrouds — with attention to rigidity, vibration, and thermal stability.
• Update and own CAD models and 2D drawings for QuEra’s Gemini system at AIST, to match the as-built machine.
• Design and install water cooling loops, leak containment, and thermal management for laser and electronic subsystems.
• Design and install laser safety engineering controls: beam shrouds, periscopes, beam blocks, light-tight enclosures.
• Identify performance, safety, and ergonomics issues; propose options with tradeoffs; implement the fix (braces, maintenance steps, rack accessibility).
• Inspect, assemble, and install quantum computer modules; build unit testing benches for R&D supplier components; apply root-cause and preventive thinking to the product.
• Coordinate with Japanese machine shops and contract manufacturers; translate Boston/UK designs to local standards; support component validation.
• Apply DfM/DfA and maintain technical documentation — specs, drawings, assembly and maintenance instructions.
• General hands-on technical work: wiring, assembling, cleaning, plugging light leaks, deburring, small fabrication fixes. We are a startup.

Required Qualifications

• Degree in Mechanical Engineering or equivalent practical experience.
• Proficiency in Autodesk Inventor or comparable 3D CAD, with willingness to work primarily in Inventor.
• Experience designing precision mechanical systems; strong grasp of structural mechanics, tolerancing, materials, manufacturing, and thermal management.
• Hands-on prototyping and lab experience; comfort with shop tools, benchwork, and installing your own designs.
• Professional English and Japanese, including “mechanical engineer” Japanese for specifications and supplier communication.

Preferred Qualifications

• Scientific instrumentation, precision optics, opto-mechanical design; experience with optics, lasers, and laser safety.
• Thermal management and liquid cooling; power electronics; GD&T; PDM/PLM (Autodesk Vault preferred).
• DfM/DfA and prior work with machine shops, particularly in Japan; experience in international, distributed engineering teams.

メカニカルエンジニア — Hardware Integration and Reliability

勤務地: つくば市    部門: ハードウェアエンジニアリング

概要

QuEra Computing Japanでは、現行および次世代の中性原子量子コンピュータと、それを支える設備のメカニカルシステムを設計・試作・統合・保守する、日本における初の専任メカニカルエンジニアを募集します。本ポジションは「設計者」と「実装者」を兼ねるハイブリッドな役割であり、CADで解決策を提案することはもちろん、自ら工具を手に取り、ラボで構築・設置・改良を重ねていくことにも同じくらい意欲的に取り組んでいただきます。課題の特定、修正案の設計、現地での製作調整、設置および検証まで、一連のプロセスをエンドツーエンドで担っていただきます。また、米国および英国のチームと連携しつつ、日本国内の機械加工業者、受託製造業者、NEDO支援先サプライヤーとの現地技術窓口としてもご活躍いただきます。英語および日本語の双方でビジネスレベルの語学力が必須です。

主な職務内容

• 剛性、振動、熱的安定性に配慮した精密機械アセンブリ(フレーム、マウント、筐体、オプトメカニカルハードウェア、シュラウド等)の設計
• QuEraの「Gemini」システムについて、現物(as-built)に整合したCADモデルおよび2D図面の更新・管理
• レーザーおよび電子サブシステム向けの水冷ループ、漏水対策、熱管理システムの設計および設置
• レーザー安全のためのエンジニアリング対策(ビームシュラウド、ペリスコープ、ビームブロック、遮光筐体)の設計および設置
• 性能・安全性・人間工学(エルゴノミクス)に関する課題の特定、トレードオフを明示した複数案の提案、修正の実装(補強、メンテナンス手順の整備、ラックへのアクセス性向上 等)
• 量子コンピュータモジュールの検査・組立・設置、R&D向けサプライヤー部品の単体試験ベンチの構築、製品に対する根本原因分析および予防的アプローチの適用
• 日本国内の機械加工業者および受託製造業者との調整、ボストン/英国側の設計を日本のローカル標準に落とし込む作業、部品検証のサポート
• DfM/DfA(製造性・組立性を考慮した設計)の適用、ならびに技術文書(仕様書、図面、組立・保守手順書)の整備および維持
• 配線、組立、清掃、漏光箇所の塞ぎ込み、バリ取り、小規模な工作・修繕など、現場でのハンズオンな技術作業全般。当社はスタートアップです。

応募要件(必須)

• 機械工学分野の学位、または同等の実務経験
• Autodesk Inventorまたは同等の3D CADの実務スキル(主にInventorを使用することに前向きな方)
• 精密機械システムの設計経験。構造力学、公差設計、材料、製造プロセス、熱管理に関する確かな理解
• ハンズオンでの試作およびラボでの実務経験。工作機械、ベンチワーク、自ら設計したものを自ら設置することへの抵抗がないこと
• 英語および日本語のビジネスレベルの語学力。仕様書作成やサプライヤーとのやり取りに必要な、メカニカルエンジニアとしての専門日本語を含む

歓迎要件

• 科学計測機器、精密光学、オプトメカニカル設計の経験。光学、レーザー、およびレーザー安全に関する経験
• 熱管理および液冷、パワーエレクトロニクス、GD&T(幾何公差設計)、PDM/PLM(Autodesk Vault推奨)
• DfM/DfAの実務経験、および機械加工業者(特に日本国内)との協業経験。国際的に分散したエンジニアリングチームでの業務経験

Niantic/Scopely is seeking a talented and passionate Data Scientist to join our team in Tokyo. As a Data Scientist, you will play a crucial role in supporting the development and growth of our live games. You will be responsible for analyzing and interpreting large datasets to provide valuable insights and recommendations to enhance our game's performance and user experience. Statistical proficiency and business intelligence experience are crucial for effective communication and data-driven decision-making. Familiarity with Looker is a big plus.

Responsibilities:

• Analyze and interpret complex datasets to identify patterns, trends, and opportunities for improving gameplay, engagement, and monetization.
• Collaborate with cross-functional teams, including game designers, product managers, and engineers, to define and prioritize data-driven objectives and strategies.
• Create and deliver regular reports, dashboards, and visualizations to communicate insights and recommendations to stakeholders.
• Develop and maintain data models, algorithms, and statistical models to support predictive analytics and forecasting.
• Collaborate with the game engineering team to ensure data quality, integrity, and availability for analysis.
• Stay up-to-date with industry trends, best practices, and emerging technologies in data science and business intelligence.

Requirements:

• Bachelor's or Master's degree in a quantitative field (e.g., Computer Science, Statistics, Mathematics, Economics, or related disciplines).
• 5+ years of experience in a similar and data analytics focused role.
• Solid understanding of business intelligence concepts, methodologies, and tools. Familiarity with Looker or similar business intelligence platforms is a plus.
• Proven experience in data analysis, statistical modeling, and data visualization using tools such as Python, R, SQL, or similar.
• Ability to translate complex data findings into actionable insights and recommendations.
• Strong problem-solving skills and ability to work independently as well as collaboratively in a fast-paced, dynamic environment.
• Passion for gaming and familiarity with Niantic games is highly desirable.
• Business Proficiency in both Japanese and English is preferred.

Join our team and contribute to the success of Niantic games by leveraging your data science expertise to drive data-informed decision-making and enhance the player experience !!

The primary responsibility of this role is to manage and drive the process engineering function for a key product group in the ASM’s Atomic Layer Deposition (ALD) technology with a focus on results. This will require a strong leader that is highly skilled in people, process and technology across ASM’s ALD operations. Further, the role requires someone who is not only skilled in R&D/Innovation, development, engineering and design for manufacturability, but also someone who is adept at process and organization, continuous improvement and working with and managing people across cultural dimensions in developing and delivering the ALD technology roadmap. A persistent approach to Product Life Cycle (PLC) will be required to achieve strong engagement with the team, develop and implement new processes and organization, and manage the team to achieve PLC deliverables and drive projects to completion, exceeding timelines and budgetary objectives. This position facilitates getting ASM products to market as quickly as possible by directly influencing and communicating with key customers to solve their high value problems. The successful candidate will have a track record of recruiting and developing industry leading process engineering teams. 

Specific Responsibilities:  

• Run the day-to-day management of the key product process engineering teams with an emphasis on results. 

• Set, evangelize, and implement ASM processes. 

• Collaborate with the KPU head to set the vision for the technology and roadmap. 

• Embody ASM’s mission and values, and consistently reinforce them with the team through everyday actions. 

• Develop and deliver the technology roadmap and execute on the product roadmap in collaboration with GPM and KPU Head. 

• Lead Product Lifecycle Cycle (PLC) team in developing and delivering next generation systems to the market. 

• Responsible for managing development execution (performance, cost, schedule, etc.). 

• Provide support for existing products and drive continuous improvement efforts. 

• Must be able to work across organizations, particularly hardware and software engineering, to define success criteria of products and drive new product development 

• Develop and maintain relationships with key customers. Work closely with the key account technology (KAT) organization to ensure that customer needs are met and qualification of new products and processes is done on time and to specifications 

• Contribute to product roadmap by working with Product Marketing and key customers. 

• Support annual strategic planning process to drive future business direction. 

• Successfully drive projects and recruit premier engineering talent. 

Qualifications:  

• Bachelor’s degree in Chemical Engineering, Material Science, Physics or Mechanical Engineering or related field, required. Master or PhD preferred. 

• At least 10 years of experience in semiconductor equipment development. 

• A track record of successfully building semiconductor equipment products under cost and ahead of schedule. 

• Proven ability to lead and drive process engineering teams  through product development and market introduction with an ability to develop process engineering managers 

• A track record of successfully managing, recruiting, developing, and scaling extraordinary teams. 

• Proven ability to drive continuous improvement across operations. 
• Business level English and Japanese

Recognized for its innovative impact, Udacity continues to empower people with the skills they need to secure the jobs they want.

Our School of Artificial Intelligence is committed to providing high-quality upskilling opportunities in this rapidly evolving field. We regularly launch new projects and are seeking experienced mentors to join us as external contractors to support our programs and learners.

As new initiatives arise, we will reach out to qualified candidates within this talent pool to provide details on project scope, expected timelines, and compensation. If you are passionate about tackling meaningful challenges and making a difference we invite you to apply and explore opportunities to collaborate with us. 

Example Mentor Roles:

• Session Lead - Session Leads are industry experts who share knowledge, inspiration, and real-world insights with Udacity learners through virtual sessions. In this role, you will provide hands-on guidance, address pressing questions, and interact directly with learners in a live setting. Drive learner success through an engaging and supportive learning environment. 

• Tutor - As a tutor, you’ll be at the core of our learner communities, providing essential support and guidance. You will answer content-related questions on our community platform, actively participate in virtual community activities, and help foster meaningful engagement with our learners to stay motivated and on track. 

• Career Coach - Career Coaches play a vital role in empowering learners to achieve their professional goals. In this role, you will provide personalized career guidance through webinars, virtual coaching sessions, and community activities, offering insights on projects, industry best practices, and job-search strategies. Your efforts will help foster a vibrant, career-focused community, motivating learners to approach the job market with confidence and clarity.

You’ll be an excellent fit if you have:

• Proven technical expertise with 3+ years of experience in Artificial Intelligence or Machine Learning
• A passion for mentoring and helping others succeed in their learning
• Excellent interpersonal skills. You enjoy building relationships, communicating effectively, and fostering a positive learning environment 
• A deep understanding of the tech industry and emerging trends in AI and related fields
• The flexibility to work part-time as an external contractor alongside your current commitments

Why should you apply? 

• Make an impact by mentoring and contributing to a vibrant, global learning community
• Showcase your expertise and gain recognition for your technical knowledge
• Learn and network with our global community of mentors while staying ahead of the curve on cutting-edge technologies
• Earn additional income with the flexibility to work on your own schedule

Mentoring at Udacity offers a unique opportunity to make a significant impact on the lives of learners and to contribute to achieving Udacity's mission. 

If you're passionate about learning, technology and want to make a positive impact, we encourage you to apply to become a mentor at Udacity. 

Let's work together to shape the future of tech education!

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

SLSQ427R271

Databricks is looking for a bold, strategic, and execution-oriented senior executive to lead our Manufacturing industry go-to-market (GTM) motion across Asia Pacific and Japan (APJ). As a key member of our global industry GTM team, you will shape and drive how Databricks engages the industrial sectors in one of the world's most dynamic and complex regional markets.

This role reports to the Global GTM Head for Manufacturing, Transportation, and Energy, with deep day-to-day collaboration with APJ sales, field engineering, and GTM leadership. You will operate at the intersection of industry expertise, customer engagement, and commercial strategy - helping Databricks win in a market where data and AI are redefining how physical products are built, delivered, and optimized.

If you bring deep industry domain knowledge, a bias for action, and a proven track record of harnessing the transformative potential of data and AI to drive real business value - we want to hear from you.

Responsibilities:

• Lead the strategic and operational execution of GTM initiatives across the manufacturing and automotive industries in APJ, driving pipeline growth and accelerating customer adoption
• Build strong alignment with APJ sales, field engineering, marketing, partnerships, and product teams to develop and execute industry-specific GTM programs that convert market opportunity into revenue
• Cultivate and maintain executive-level relationships with customers, partners, and key industry stakeholders across the APJ region — with particular focus on Japan, Korea, and India
• Develop and deliver thought leadership through industry publications, conferences, and executive briefings to position Databricks as the platform of choice for the industry 
• Provide ongoing analysis of market trends, competitive dynamics, and customer needs to sharpen our industry strategy and identify high-value growth opportunities
• Define, track, and report on key performance indicators (KPIs) for GTM initiatives, continuously refining plans based on data and field insights
• Travel regularly across the APJ region to support customer meetings, executive engagements, and industry events

Qualifications:

• Bachelor's degree in Business, Engineering, or a related field; MBA or equivalent post-graduate qualification strongly preferred
• 10+ years of leadership experience in the manufacturing sector, including at least 5 years in a GTM, strategy, or business development role within enterprise technology
• Proven success taking technology products or platforms to market with a clear industry focus and measurable commercial outcomes
• Expert-level domain knowledge in one or more of the following areas: software-defined vehicles, industrial AI, agentic supply chain management, or AI-driven engineering and R&D
• Familiarity with key manufacturing and automotive industry standards bodies and frameworks across the APJ region
• Strong understanding of the modern data and AI technology landscape — and how it applies to manufacturing operations, quality, supply chain, and innovation
• Demonstrated ability to influence and lead cross-functional teams without direct authority in a matrixed, fast-moving organization
• Track record of building trusted relationships with senior executives in a multilingual, multicultural market like APJ
• Exceptional communication skills — written and verbal — with the ability to translate technical and data concepts into compelling business narratives for executive audiences

About the role

As an Enterprise Account Executive, Manufacturing & Automotive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's manufacturing and automotive industries — two of the largest and most technically sophisticated sectors in the world. You'll own the full sales cycle from prospecting to closing, working with senior leaders at OEMs, tier-1 suppliers, and industrial manufacturers to help them accelerate R&D, optimize production operations, and transform engineering and knowledge work with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new accounts and expanding relationships across Japan's major automotive OEMs, tier-1 and tier-2 suppliers, heavy industry manufacturers, electronics manufacturers, and industrial equipment companies
• Build and execute territory plans, identifying high-value opportunities across passenger vehicle and commercial vehicle OEMs, automotive parts suppliers, industrial machinery manufacturers, semiconductor and electronics producers, and materials/chemicals companies
• Lead consultative sales processes with senior stakeholders — including chief engineers, R&D directors, heads of digital transformation, manufacturing engineering leaders, connected-vehicle and software-defined vehicle (SDV) leads, and plant operations executives — positioning AI as a driver for engineering productivity, design and simulation acceleration, supply chain intelligence, factory floor optimization, and in-vehicle/product experiences
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions tailored to the rigorous safety, quality, and reliability standards of automotive and manufacturing workflows, while respecting IP protection and data sovereignty requirements
• Stay deeply informed about trends across Japan's manufacturing and automotive sectors and global industry shifts — including electrification, SDV, autonomous driving, Industry 4.0, and smart factory initiatives — ensuring Anthropic is consistently positioned as a relevant and forward-thinking partner to companies navigating rapid technological transformation

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to the manufacturing or automotive industry — whether selling directly into OEMs, tier-1 suppliers, industrial manufacturers, or adjacent technology partners (PLM, CAD/CAE, MES, industrial software, cloud/data platforms) within the ecosystem
• A genuine understanding of how product development, manufacturing operations, and engineering organizations work in Japan, including the distinct dynamics of keiretsu relationships, long-cycle OEM–supplier partnerships, and the coexistence of traditional monozukuri culture with digital transformation initiatives
• A track record of building trusted relationships with technically sophisticated engineering and manufacturing teams, navigating organizations where chief engineers, R&D leaders, and plant/operations executives hold significant influence over technology decisions alongside traditional IT leadership
• Demonstrated ability to manage complex, multi-stakeholder sales cycles typical of automotive and manufacturing enterprises — where decisions often involve multiple business units, rigorous POC and evaluation processes, and long-horizon strategic planning
• Proven experience exceeding revenue targets by identifying and closing opportunities across a diverse portfolio of manufacturing and automotive companies with varying scales, business models, and digital maturity
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's manufacturing and automotive sectors combined with relationship-focused execution that earns trust with engineering, manufacturing, and business leaders alike
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

Job Summary:​

We are looking for a Technical Program Manager (TPM) to lead and drive complex hardware-focusedproduct programs through the full product lifecycle from concept and feasibility to high-volumemanufacturing (HVM).​

The TPM will work cross-functionally with product management, process development, engineering,manufacturing, supply chain, and global product support teams to ensure programs are delivered ontime, within cost targets, and in alignment with customer and business requirements.​

This role requires strong program execution skills, technical understanding of hardware development,and the ability to manage multiple stakeholders across global teams.​

Responsibilities:​

Own and manage the NPI (new product introduction) program through the PLM development process from concept and feasibility to release.​

1. Drive tollgate-based product life cycle (PLC) management by reviewing stage-specific development tasks with functional owners, tracking milestones, managing risks, and ensuring schedule adherence.​
2. Coordinate with stakeholders on NPI products to meet required specifications, including SEMI standards and hardware requirements.​
3. Track NPI builds and assist with demo lab procurement of new chambers or major retrofits.​
4. Analyze and manage new product costs against ROI targets.​
5. Lead cross-functional teams and act as a communication bridge among R&D, manufacturing, quality, Marketing and sales.​
6. Ensure resource allocation aligns with divisional priorities to meet project timelines for assigned programs.​
7. Define product specifications and identify key hardware changes with stakeholders during the C&F stage.

   Experience & education:​

   1. BS degree in material science, electrical, mechanical, chemical, or industrial engineering, orequivalent technical education.​
   2. More than 3 years of experience in semiconductor marketing, supply chain management, or sales;experience in project management is a strong plus.​
   3. Working knowledge of project management and semiconductor equipment commercialization, withexperience supporting MRS, ROI analysis, cost tracking, and milestone management activities.​
   4. Proficient in learning complex technical subjects.​
   5. Effective communication, negotiation, and written skills; English and Japanese required.​
   6. Demonstrated ability to support effective internal and external collaboration and contribute toresource planning and execution.​
   7. Positive, energetic attitude with a strong work ethic.
   ​

Job's Mission 

As a R&D Process Engineer at ASM, you will work with semiconductor processing and analytical equipment to research, develop and optimize processes focused on oxidation, annealing, curing, Atomic Layer Deposition (ALD, PEALD), Epitaxy or PECVD for logic, memory, analog, power, and MEMS applications. You will design and conduct complex experiments, measurements and perform the interpretation of complex experimental output. While you deliver creative and inventive solutions, technical publications, and generation of Intellectual Property (IP) are an essential function of this position.

What you will be working on 

• Creative problem solver with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Works with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via PEALD.
• Bringing innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting and accountability including technical papers on advanced process applications and Intellectual Property creation.
• Participates in and drives technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Designs and conducts experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoots equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Works with customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develops methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensures successful product transfer to customer base by performing demonstrations, training field service personnel, traveling to support remote sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produces technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

What we are looking for

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics.
• Fresh PhD graduates OR MS degree holder with 2+ years of work experience with: PEALD, ALD, PECVD, CVD, Epitaxy, and/or other thin film deposition.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Knowledge of electrical characterization techniques for CMOS devices is preferred.
• Ability to independently manage complex process development projects, including personnel, project schedules, experimental thrusts, hardware procurement and budgetary oversight.
• Understanding of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills in both English and Japanese, with ability to clearly communicate advanced technical constructs in direct and concise manner.

Position Summary

The Device Regulatory Senior Manager will work together with Global Regulatory Affairs to lead the regulatory strategy and documentation management from Device product perspectives to facilitate the submission processes for the development, approval, and commercialization of medical devices in the U.S. and other global market. This position requires a deep understanding of FDA regulations, as well as expertise in navigating the requirements of medical device development and regulatory compliance. The ideal candidate will ensure timely and successful regulatory submissions, manage relationships with regulatory agencies, and provide strategic guidance to cross-functional teams, including Regulatory Affairs department at Rakuten Medical.

Key Roles and Responsibilities

• Develop and Implement Device Product Regulatory Strategy: Create and execute regulatory strategies for new product development, approval, and lifecycle management, ensuring alignment with company goals and regulatory requirements including U.S. FDA, CE marking.
• Regulatory Submissions: Oversee and prepare high-quality regulatory submissions (e.g., 510(k), PMA, IDE, and De Novo applications) and manage the process from pre-submission meetings to final approvals.
• Regulatory Compliance and Documentation: Ensure compliance with U.S. FDA regulations (21 CFR Part 820), Quality System Regulations (QSR), CE marking and other applicable guidelines and standards (ISO 13485).
• Regulatory Intelligence and Risk Assessment: Conduct regulatory assessments and stay updated on changes in requirements, e.g., FDA regulations and guidance, analyse their impact on current and future projects.
• Cross-functional Collaboration: Provide regulatory guidance and training to R&D, clinical, marketing, and quality teams to integrate regulatory requirements into product development and commercialization plans.
• Agency Interaction: Work with Global Regulatory Affairs to serve as the liaison with the FDA and other regulatory agencies, managing agency interactions, responses to inquiries, and ongoing regulatory requirements.
• Team Leadership: Work with Global Regulatory Affairs and Device Technical team to establish best practices and maintain high standards in regulatory processes.

Desired Education, Skills and Experience

• Education
  • Bachelor’s Degree in Life Sciences, Engineering, or a related field.
  • Advanced Degree (Master’s, Ph.D., or JD) in Biomedical Engineering, or a relevant scientific discipline is preferred.
• Skills/expertise
  • In-depth Knowledge of Medical Device Regulations & Requirements, including FDA Regulations. Strong expertise in 21 CFR Part 820 (QSR), ISO 13485, and FDA guidance on medical devices.
  • Technical Writing and Documentation: Exceptional skills in preparing regulatory documentation and understanding technical data for submission.
  • Analytical and Strategic Thinking: Ability to assess regulatory risks, interpret regulatory requirements, and develop actionable strategies for complex regulatory challenges.
  • Project Management: Strong organizational skills with the ability to manage multiple projects and meet regulatory deadlines.
  • Leadership and Communication: Demonstrated leadership skills with the ability to communicate effectively with cross-functional teams and regulatory agencies.
  • Regulatory Certification (Preferred): RAC (Regulatory Affairs Certification) or equivalent certification is a plus.
  •  Preferred skills:
    • Familiarity with global regulatory requirements, including EU MDR, MDSAP, and other international regulatory frameworks.
    • Knowledge of emerging regulatory trends and digital health regulations, including software and AI-based medical devices.
    • Experience with investigational device exemptions (IDEs)
    • Experience in communicating in English with business partners and the ability to read, write, and speak in English is required
• Experiences
  • 10+ years of experience in regulatory affairs, 5+ years within the medical device industry, with a strong focus on the regulation requirements in major jurisdictions, e.g., U.S. FDA, CE marking.
  • Proven track record of successful regulatory submissions and product approvals in the major jurisdictions (e.g., 510(k), PMA).
  • Experience with Class III or higher medical devices is preferred; familiarity with combination products or software as a medical device (SaMD) is a plus.
  • Experience in managing cross-functional projects.

Required Documents:

Please submit your resume (履歴書and職務経歴書) in Japanese and CV in English.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Payroll Specialist Lead joining our Global Payroll Operations Team.

What you bring

• Payroll management or equivalent experience
• Knowledge of payroll best practices.
• Proficient in using software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key responsibilities

• Act as a true subject matter expert for the country
  • Manage existing relationships with key stakeholder within Payroll Implementation, Finance, Product, Engineers.
  • Process full end to end payroll in-house, statutory filing requirements, exceptions, approvals, payments and compliance.
  • Ensure full data integrity and quality
• Accounting/reconciliations
• Focus on KPIs and SLAs
• Implement and improve processes
• Mentor and support payroll specialists
• Back up regional managers during times of absence

Practicals

• You'll report to: Manager, Global Payroll Operations.
• Team: Payroll
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members (no managers present)
4. Bar Raiser Interview
5. Prior employment verification check 

As a Cato Customer Success Manager, you will be a trusted advisor to our customers from deployment and throughout their journey to renewal. In this role you will inspire and support customer adoption and expansion and use your customer facing and technical acumen to lead our customers to success. 

Curiosity - you have a desire to truly understand our customers' business needs.

Creativity - you can find a sustainable path to yes.

Empathy - you connect at a human level with our customers and you genuinely care

Responsibilities:

• Responsible for the health of the assigned accounts and ensure our customers continue to stay and grow with us and realize the full value of their investment in our technology
• Develop meaningful relationships with key stakeholders within the customer as well as Cato’s teams (Sales, Customer Success, R&D and Support Engineering)
• Own and orchestrate Cato's post sales motion, including conducting QBRs and managing renewals and upsells

Requirements:

Candidates must be based in Japan

• 5+ year of experience ideally in a Customer Success or sales role at an high growth SaaS software or technology vendor
• Exposure to networking or security software solutions a plus
• Excellent customer communication and presentation skills (ability to clearly articulate to different audiences and bring the message across in a concise, professional and compelling manner)
• Ability to effectively listen and truly understand the customer needs, even if they're not effectively articulated, and find sustainable solutions
• Ability to influence and persuade at all levels and gain a ‘Trusted Advisor’ status with key stakeholders 
• Must be very well organized and able to work effectively in a nimble and fast-paced environment
• Effective problem solver, shows ownership and wants to see issues resolved
• Comfortable working within a geographically distributed team for a hypergrowth global organization
• Solid command of English language (written and spoken) with each additional language a plus

Req ID: FEQ427R294
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Digital Native field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R293
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Retail/CPG field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

Req ID: FEQ427R295
Location: Osaka, Japan

As a Pre‑sales Solutions Architect (Analytics, AI, Big Data, Public Cloud) – Kansai Region, your mission will be to drive successful technical evaluations and solution designs for some of our focus customers in the Kansai region (Osaka/Kyoto) for Databricks Japan. You are passionate about data and AI, love getting hands‑on with technology, and enjoy communicating its value to both technical and non‑technical stakeholders. Partnering closely with Account Executives, you will lead the technical discovery, architecture design, and proof‑of‑concept phases, and act as a trusted advisor to our customers on their data and AI strategy. You will help customers realize tangible, data‑driven outcomes on the Databricks Lakehouse Platform by guiding data and AI teams to design, build, and operationalize solutions within their enterprise ecosystem. You will also be a key technical voice back into our product and field teams, championing customer needs from the Kansai market. You will report to the Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese

Req ID: FEQ427R123
Location: Tokyo, Japan

As a Pre-sales Solutions Architect (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team, and work with the product team as an advocate of your customers in the Financial Services field. You will help our customers to achieve tangible data-driven outcomes through the use of our The Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field, while finding solutions to our customers' biggest challenges in big data, analytics, data engineering and data science problems. You will report to the Senior Manager of Field Engineering.

The impact you will have:

• You will be a Big Data Analytics expert on aspects of architecture and design
• Lead your prospects through evaluating and adopting Databricks
• Support your customers by authoring reference architectures, how-tos, and demo applications
• Integrate Databricks with 3rd-party applications to support customer architectures
• Engage with the technical community by leading workshops, seminars and meet-ups
• Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value

What we look for:

• Pre-sales or post-sales experience working with external clients across a variety of industry markets
• Understanding of customer-facing pre-sales or consulting role with a core strength in either Data Engineering or Data Science advantageous
• Experience demonstrating technical concepts, including presenting and whiteboarding
• Experience designing and implementing architectures within public clouds (AWS, Azure or GCP)
• Experience with Big Data technologies, including Apache Spark™, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others.
• Fluent coding experience in Python or Scala implementing Apache Spark™, Java and R is also desirable
• Experience working with Enterprise Accounts
• Written and verbal fluency in Japanese and English

About the Role

As a key member of the pre-sales team, you partner closely with your sales counterpart, prospects and Vectra customers in the assigned region. The Security Engineer leads customers and partners through demos and guides on all things Vectra in a clear and concise manner. You drive all pre-sales related activities for our prospects leading them all the way through to closing of the deal (and who doesn't love closing a deal!). And because we love our customers, you might step into some collaboration with customers periodically after the deal is closed to further make valuable contributions to the relationship.

At a Glance

• Pre-sales technical account management together with the Regional Sales Managers.
• Explore and maintain knowledge of Vectra's key competitors.
• Partner with the Product Management and R&D departments to develop features critical to Vectra's success.
• Develop and maintain an in-depth technical knowledge of the Vectra product line.
• Identify new opportunities by creating and developing strong technical relationships with customers and channel partners.
• Maintain knowledge at a technical level of the current security landscape.
• Collaborate with Customers on technology reviews, product findings, and integrations with other technologies they may have.
• Collaborate with other Vectra Engineers on high-level projects to deliver Vectra technologies to our customers.
• Participate in POC, RFP/RFI, deployment review and forecast calls etc
• Travel as needed within region.

What Will Impress Us

• Startup DNA - willing and able to go above and beyond, motivated to find solutions.
• Customer-first behaviour
• Extensive experience in a similar capacity as technical or pre-sales.
• Large account management is required.
• Business proficiency in English.

Technical Qualifications

• Deep understanding of security-focused product lines (CASB, EDR, SIEM or forensics-type platforms) with the ability to translate into security standard processes.
• Proven understanding in networking and ability to understand L2 to L7 OSI layers.
• String written (RFP) and verbal communications (Pre-sales presentations and conferences) are a must.
• Solid understanding of an attacker progression (Red Team or Pentest).
• Good understanding of SOC workflows, Incident Response methodologies.
• Proven understanding of security concepts around cloud security, cloud detection and response, CSPM, CNAPP, CASB, purple teaming in the cloud, ITDR etc
• Validated knowledge of Security Processes and methodologies and certifications such as CISSP, CCSP, AWS Certified Security - Speciality, SC 200, AZ 104, AZ500, CCSK, OSCP, CRTA, CRTP, CRTO etc are a plus.

Sounds like this could be a match? We are looking forward to receiving your application!

Role Overview  
We are looking for a Sr. Control System Engineer/Site Reliability Engineer (SRE) to integrate and maintain the hardware and software systems that enable QuEra’s quantum controls and software stack. You’ll work closely with software engineers, physicists, hardware and test engineers to install, upgrade, maintain, test and troubleshoot multiple hardware and software control systems for our Quantum Computers. This role is a foundational systems engineering role to ensure the reliability, stability, and operational functionality of both our development and production environments.  

Key Responsibilities  

• Implement, maintain and test software and hardware in a heterogeneous system that controls disparate computer system devices. 

• Define, document, implement and test procedures for QuEra’s Quantum computer operations. 

• Manage science, development and testing infrastructure, including hardware-in-the-loop (HIL) setups, containerized services (K8S), routers, switches, and test systems. 

• Propose, and/or implement automated provisioning, configuration, and orchestration of local and remote compute systems used in controlling and testing, simulations.  

• Collaborate with software and test engineering teams to ensure smooth integration/deployment of DevOps tools with custom hardware and quantum-specific workflows.  

• Maintain artifact repositories, test result dashboards, and infrastructure for tracking regressions and system health.  

• Establish and enforce best practices for access control, system configuration, and lab operations.  

• Support incident response, troubleshooting, and root cause analysis for CI/CD failures or system anomalies. 

• Implement automation for monitoring and alerting for systems and services, integrating logs and metrics from embedded systems, test benches, and orchestration layers. 

• Work with CI/CD pipelines for building, testing, and deploying software and firmware across the quantum control stack. 

Required Qualifications  

• Practical implementation of LAN and WAN technologies on switches and routers (to include but not be limited to VLAN configuration, DNS, DHCP, and TCP/IP based services) 

• Practical Linux (Ubuntu, Debian, Redhat) and Windows Administration experience, to include but not be limited to network operations and, application installation and debugging 

• Proficiency in scripting languages such as Python, Bash, or Go, and familiarity with tools like Docker, Git, and Kubernetes.  

• Experience with CI/CD tools (e.g., GitLab CI, Jenkins) and infrastructure-as-code platforms (e.g., Ansible, Terraform, or similar).  

• Familiarity with observability tools (e.g., Grafana, Prometheus, ELK stack) and logging systems for real-time data monitoring.  

• Hands on experience with rack mount servers 

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.  

• 10+ years of experience in a Network SQA, Systems Engineering, SRE, or infrastructure engineering roles.  

Preferred Qualifications  

• Experience supporting hybrid systems involving embedded devices, custom hardware, or real-time control systems.  

• Knowledge of secure software deployment and Product life cycles.  

• Experience with hardware-in-the-loop pipelines or distributed lab/test automation environments.  

• Exposure to scientific computing, HPC, or quantum software stacks is a plus.  

• Ability to thrive in fast-moving, interdisciplinary R&D teams.  

We consistently monitor external market data and update base salary ranges accordingly.  We determine base compensation decisions on several factors, including as geographic placement, role-specific knowledge, skills, and/or experience.  In addition to our base salary offerings, we also provide equity grants for all new hires.

About the role:

The Customer Success department is the backbone of everything Forter does, and as a Customer Success Manager, you’ll be a key addition to that team. Forter’s technology is on the cutting edge, and as such, the Customer Success team is in an exciting position to show customers how to benefit from that value. We put a great deal of faith in our CSMs, who are responsible not only for customer satisfaction, but also for renewals, expansion, and providing strategic insights. In this role you’ll build lasting relationships with client executives, solve complex business challenges, and grow partnerships, all while developing business, technical, and relationship skills that’ll be the cornerstone of your future career.

What you’ll be doing:

• Enable a variety of client stakeholders on Forter’s portal and technology close to the account going live. Run ongoing training and enablement for clients as well
• Quarterback high impact engagements, particularly monthly and quarterly business reviews to communicate Forter’s performance and value to client executives 
• Procure advocacy from your clients in the form of reference calls, case studies, etc. that act as sales accelerators and turn our partners into active promoters
• Leverage your client relationships and knowledge of Forter’s solution to generate upsell opportunities that you will collaborate with the Sales team on
• Own the retention number for your book of business and oversee the renewal process for expiring client contracts
• Share key insights about Forter’s product and processes internally with our Product and leadership teams to help point the company roadmap in the right direction
• Direct client technical inquiries or troubleshooting questions to our Support team and help that team where necessary to ensure a positive customer experience
• Maintain clean data within our internal systems to ensure that both you and Forter’s leadership team have the most accurate info possible about the book of business

What you’ll need:

• 3-4 years of post-live, client-facing Account Management / Customer Success experience
• Experience leading monthly and quarterly business reviews with client executives where you described the value and ROI of your company’s solution
• Experience communicating client business objectives or issues to your internal leadership in order to form a strategic account plan
• Experience collaborating with your internal Product, R&D, and/or operations team to understand client needs and communicate product feedback
• Experience enabling and training your clients on how to use your company’s UX both initially and on an ongoing basis
• Experience in a SaaS startup environment, and in either the payments, fraud, or finance industry is a bonus
• Ability to work in fast paced environment, be trusted to drive initiatives autonomously and gain buy in from a wide collection of stakeholders
• Ability to break down ambiguous and nuanced problems into concrete, manageable components and think through optimal solutions
• Openness to being hands on. Not afraid to roll your sleeves up and get in the weeds while solving complex operational problems

Benefits:

• Competitive salary and bonus plan
• Restricted Stock Units (RSU's)
• Private health insurance, including vision and dental coverage
• Half day Fridays, every Friday

About us:

Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Answering this simple question accurately and instantly is powerful—it can accelerate revenue growth and strengthen a company’s connection with its customers. How do we do it? Forter was founded on the insight that it's not about what is being purchased, nor where— but who is behind the interaction.

The Forter Decision Engine finds patterns across more than one billion identities in our dataset. We isolate fraudsters and protect customers—ensuring everyone gets the experience they deserve.  Given that trust is central to how we operate, Forter is very much driven by a defined set of values. We attract remarkable talent and have retention and engagement levels that are well above benchmarks. We’re meticulous about strengthening our culture as we grow and ensuring this is an environment where people can have outsized impact. 

Trust is backed by data –  Forter is a recipient of over 10 workplace and innovation awards, including: 

• Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
• Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
• Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
• Anti-Fraud Solution of the Year at the Payments Awards (2024)

Life as a Forterian:

We are a team of over 600 Forterians spread across 3 different continents. Since 2013, we've raised $525 million from investors such as Tiger Global, Bessemer, Sequoia Capital, March Capital and Salesforce Ventures. We're on a mission to bring trust to global digital commerce so that companies like Adobe, ASOS, eBay, Instacart, Priceline and Nordstrom can block fraud, drive revenue and improve customer experience.

At Forter, we believe unique people create unique ideas, and valuable experience comes in many forms. So, even if your background doesn't match everything we have listed in the job description, we still encourage you to apply and tell us why your skills and values could be an asset to us. By welcoming different perspectives, we grow together as humans and as a company.

*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.