Your Role

We’re looking for a Customer Success Manager to look after a portfolio of sports teams in Japan, focusing on providing the maximum benefit to customers while ensuring the company a high ROI out of their subscriptions. The number one priority? Renewals for next season. 

In this role, you’ll: 

• Develop strong customer relationships. You’ll maximize satisfaction across a group of accounts and become a trusted partner for your customers. 
• Be involved in all aspects of support and account management. You’ll demonstrate the products, educate customers, and carry out a range of engagement and commercial activities.
• Work toward goals. Throughout the year, CSMs aim to achieve quarterly and yearly renewal targets. You’ll run meetings to understand client needs and identify opportunities for upselling additional services.

Location

We’re looking to hire someone who can work from our Tokyo, Japan office, with a minimum of three days in the office per week.

Must-Haves

• Excellent communicator. Presentation skills are key in this role.
• Analytical. You’re comfortable looking through metrics that showcase user behavior and engagement.
• Proactive. You’re always on top of reaching out to clients, and you love going the extra mile to help a customer.
• Empathetic. You can step into the customer’s world, understanding their problems to provide better solutions.
• Organized. You have workflows and processes that help prioritize what’s most important.
• Delegator. You know what to take on yourself and what can be sent off to other areas within Hudl to best serve your customer.
• Bilingual. Fluent Japanese and business-level English are a must (any other languages are a plus).  

Nice-to-Haves

• Sports technology savvy. If you already understand our products and are able to effectively communicate their value to clients, that’s a plus. 
• Coaching and/or athletics background. If you’ve lived the life, you’ll understand where the customer is coming from.
• Growth mindset. You’re not willing to settle for where you’re at.
• Previous sales experience. You’ve walked the walk.
• Salesforce (CRM) experience. You’re comfortable navigating Salesforce (or a similar CRM) to track activity, manage opportunities and follow sales processes.

Compensation

Your Role

We’re looking for an Account Executive to join our team in Tokyo, and work directly with sports organizations across basketball, volleyball and baseball. You’ll primarily focus on professional teams, helping them unlock technology solutions to help them win. As a Sales team, our goal is to understand our clients' pain points and needs to help them make the most of our solutions. This is an exciting opportunity for an ambitious professional to focus on growing existing customers and signing new ones.

We’re looking to hire someone who can work from our Tokyo, Japan office, with a minimum of three days in the office per week.

This role requires 3 days in the office per week, so we're currently considering candidates who live within a commuting distance of our offices in Tokyo.

Must-Haves

• Experience. You’ve spent several years in a customer-facing sales role or as a Sales Development Representative, and you’ve shown a commitment to your sales education by enrolling in a development programme. 
• Motivation. You love to beat your own records, expect the best from yourself, and want to keep improving.
• Organisational skills. You own your territory by mapping out your days with the prospects you’re going to contact, and you’re comfortable working in a remote environment.
• Passion for sport and technology. You can’t wait to bring the best sports software in the world to teams across Japan.
• Communication skills. You build relationships and network naturally. You’re not afraid to call the decision-makers and close a sale. You love to talk to people and feel comfortable on the phone or on video conference calls. 
• Creativity. You proactively plan and reimagine how to help customers.
• Teamwork. Collaboration is key to our success at Hudl. While you're adept at working independently, you also thrive in a team environment. You understand the importance of leveraging collective strengths and supporting your colleagues to achieve shared goals.
• Business level English. Fluency isn’t necessary but you’ll need to be able to understand our resources and ask questions.
• Travel. You’re happy to hit the road and visit customers on a monthly basis.

Nice-to-Haves

• Passionate about sports. Being familiar with the main sports that drive our Japan business (i.e., Basketball, Soccer, Rugby and Volleyball) would be a plus.
• Global experience. You have experience working in a globally distributed team and collaborating with people located across the world.
• Additional sales experience. You understand SaaS sales and consulting methodologies, know why we always put the customer first, and strive to generate revenue by excelling at technical pre-sales and solution consulting.
• Salesforce knowledge. A previous role that used Salesforce would be a bonus but isn’t required.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time above any required statutory leave, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas.
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech you need to do your best work.

Compensation

Role

We are looking for a Specialty Sales Account Executive to join our team. This is a hybrid role based in Japan, reporting to the Regional Director - Zero Trust Cloud within the Sales and Go-to-Market department. You will be part of a global group of professionals dedicated to demonstrating the power and agility of cloud transformation while cementing our position as the world leader in cloud security. Your mission is to nurture trusted partnerships and share expertise to lead customers toward a secure, cloud-enabled digital future.

What you’ll do (Role Expectations)

• Serve as the primary expert for customers, partners, and internal sales teams to drive revenue growth within the Zero Trust Cloud product portfolio

• Partner with domain expert solution engineers to gather customer requirements, create compelling value propositions, and close business alongside the primary account team

• Own the Zero Trust Cloud quota for your assigned territory by building and implementing account-based strategies to land and expand the portfolio

• Support relationship expansion with top existing partners for the Zero Trust Cloud business unit

• Engage and sell effectively to both executive-level stakeholders (CXO) and technical practitioners

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent professional experience

• Proven track record of progressive selling experience engaging with accounts at the C-suite level

• Deep understanding of and practical experience with value-based selling methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Established network of relationships with current and prospective customers in the industry

• Direct experience selling Cloud Networking or Security solutions

• High proficiency in strategic sales planning with a demonstrated ability to close net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for an Account Executive to join our Sales and Go-to-Market team in Japan in a hybrid capacity, reporting to the Regional Director. You will drive a secure, cloud-enabled digital future and cement our position as the world leader in cloud security. You will demonstrate the power and agility of Zscaler cloud transformation to the world while nurturing trusted partnerships and delighting customers.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 10+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Deep understanding of the bigger picture, customer goals, and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Sales Account Executive to join our Sales and Go-to-Market team in Japan on a hybrid basis, reporting to the Regional Director. You will join a global group of professionals passionate about delighting customers and sharing expertise to drive a secure, cloud-enabled digital future. As part of this team, you will demonstrate the power and agility of Zscaler cloud transformation to the world and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry

• Bachelor's degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Understanding of the bigger picture, customer goals and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Sales Account Executive to join our Sales and Go-to-Market team in Nagoya, Japan  reporting to the Regional Director. You will join a global group of professionals passionate about delighting customers and sharing expertise to drive a secure, cloud-enabled digital future. As part of this team, you will demonstrate the power and agility of Zscaler cloud transformation to the world and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Successful Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of full-cycle sales experience within software or security industry

• Bachelor's degree or equivalent experience

• Progressive selling experience engaging with accounts and selling at C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Understanding of the bigger picture, customer goals and how technology can facilitate them

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We’re looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Japan and reports to the Regional Director. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. By partnering across Customer Success, Enablement, and Architecture teams, you will demonstrate the power of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their specific goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers within the region

• Deep understanding of high-level customer goals and how technology can facilitate digital transformation

• Proficiency in strategic sales planning with a proven track record of closing net new logos

#LI-TY2 #LI-Hybrid

Role

We’re looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Japan and reports to the Regional Director. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. By partnering across Customer Success, Enablement, and Architecture teams, you will demonstrate the power of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their specific goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers within the region

• Deep understanding of high-level customer goals and how technology can facilitate digital transformation

• Proficiency in strategic sales planning with a proven track record of closing net new logos

#LI-TY2 #LI-Hybrid

Role

We’re looking for an Account Executive to join our Sales and Go-to-Market team. This role is based in Japan and reports to the Regional Director. You will join a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. By partnering across Customer Success, Enablement, and Architecture teams, you will demonstrate the power of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with our internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor by understanding client businesses and aligning Zscaler solutions with their specific goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of full-cycle sales experience within the software or security industry

• Bachelor’s degree or equivalent practical experience

• Progressive selling experience engaging with enterprise accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers within the region

• Deep understanding of high-level customer goals and how technology can facilitate digital transformation

• Proficiency in strategic sales planning with a proven track record of closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for an Account Executive to join our Sales and Go-to-Market team. This role is a hybrid position based in Japan and reports to the Regional Director. This role is part of a global group of professionals passionate about delighting customers and driving a secure, cloud-enabled digital future. You will collaborate across internal teams to demonstrate the power and agility of Zscaler cloud transformation and cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Build relationships with key stakeholders, including c-suite decision-makers

• Create a long-term account strategy aligned with customer goals

• Collaborate with internal teams to meet customer needs and contribute to account planning

• Act as a trusted advisor, understanding client businesses and aligning Zscaler solutions with their goals

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 10+ years of full-cycle sales experience within the software or security industry

• Bachelor's degree or equivalent practical experience

• Progressive selling experience engaging with accounts and selling at the C-Level

• High level of written and spoken Japanese fluency

What Will Make You Stand Out (Preferred Qualifications)

• Established relationships with current and prospective customers

• Deep understanding of customer goals and how technology can facilitate the bigger picture

• Proficiency in strategic sales planning with experience closing net new logos

#LI-TY2 #LI-Hybrid

Role

We are looking for a Field Marketing Specialist to join our Marketing team in Japan, reporting to the Marketing Director of North Asia. The Field Marketing Specialist is a key member of the regional marketing team, responsible for planning, coordinating, and executing marketing initiatives across multiple channels. You will focus on hands-on project management, data reporting, and campaign analysis while contributing to strategic initiatives within a dynamic, fast-paced organization.

What you’ll do (Role Expectations)

• Plan and execute events, webinars, trade shows, and regional campaigns, ensuring the availability of necessary materials and improving performance based on results

• Maintain accurate updates in CRM and automation tools, track campaign results, analyze ROI/KPIs, and deliver actionable insights for optimization

• Drive collaborative marketing activities with partners, particularly Technical Alliance Partners

• Handle event timelines, budgets, logistics, vendor coordination, and inventory readiness to ensure smooth and timely project delivery

• Support the team with administrative tasks and operational assistance to drive overall marketing efficiency

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 1–2 years of experience in marketing, event coordination, or project management

• Fluent in Japanese (native or business level) with basic conversational English skills for international collaboration

• Strong organizational skills with the ability to effectively set priorities and manage multiple assignments

• Exceptional attention to detail and a results-driven mindset to ensure accuracy and impact in all deliverables

• Excellent communication and interpersonal skills with the ability to work in cross-functional and multicultural teams

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with CRM/marketing automation tools like Salesforce or Marketo and creative tools such as Adobe Photoshop or Illustrator

• Basic understanding of digital marketing strategies, including SEO, PPC, and social media marketing

• Proven experience in relationship management with vendors, partners, or distributors

#LI-TY2 #LI-Hybrid

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Principal Value Advisor to join our Business Value Consulting team. Reporting to the Senior Director of Business Value Consulting, you will be responsible for:

• Supporting account teams as a specialist in consultative value modeling and analysis
• Engaging with clients directly to drive value discovery discussions and create tailored outputs for TCO/ROI analysis
• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions
• Collaborating with Product Management and Marketing to provide relevant customer insights and feedback
• Participating in value workshops and business case presentations to C-Level external stakeholders

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis)
• Strong understanding of cloud vs. on-premises solutions, CapEx vs. OpEx assessments, and general IT value frameworks
• Advanced Excel skills for creating detailed value models with financial analysis
• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels
• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills
• Fluent Japanese and Business Level English speaking, reading , and writing ability 

What Will Make You Stand Out (Preferred Qualifications)

• Experience in the cybersecurity or SaaS industry
• Familiarity with competitive analysis and differentiating value propositions
• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-RS1

Role

We are looking for an experienced Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 5+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

#LI-RS1

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Japan Sales Engineering team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to enterprise customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

Role

We are looking for an experienced Senior Sales Engineer to join our Commercial SE team. This is a hybrid position based in Japan, reporting to the Manager, Sales Engineering in Japan within the Sales and Go-to-Market department You will join a global group of professionals dedicated to delighting customers and driving a secure, cloud-enabled digital future. As a key member of the team, you will help cement our position as the world leader in cloud security through technical excellence and trusted partnerships.

What you’ll do (Role Expectations)

• Provide technical expertise and strategic advice to commercial customers

• Take total ownership of the technical sale and associated processes

• Independently deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as a Sales Engineer or systems integrator

• 7+ years of experience in Pre-Sales roles, with at least 3 years focused on selling security or networking solutions in direct or high-touch sales environments

• Technical proficiency in HTTP and web-related technologies

• High fluency in written and spoken Japanese

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with routing and switching products, including complex troubleshooting

• Solid understanding of SaaS-based technologies and network security frameworks

• Hands-on experience with systems installation, configuration, and administration of macOS, UNIX/Linux, and Windows-based systems

#LI-JK3

#LI-Hybrid

About The Role

We’re looking for a Commercial Business Development Representative to join our team! In this role you will work closely with your Account Executives, Marketing and Partner teams to ensure Japan builds strong opportunities in key target accounts. Your responsibilities will include outbound calling, video prospecting, crafting compelling messaging as well as qualifying leads to start high quality conversations for your AEs.

The New Business BDR at Fivetran is a key strategic position housed within the Marketing organization but operates in close collaboration with the GTM Sales Org.

The role focuses on strategically identifying key decision makers, mapping large enterprise or commercial accounts and generating meetings across all levels within Fortune 100 companies. With a focus on breaking into new business accounts, the BDR team contributes to hitting new logo acquisition targets, generating crucial pipeline momentum for Fivetran’s success.

This base + uncapped commission New Business BDR position offers a clear growth path and competitive total compensation.

This is a full-time position based remotely out of Japan.

Technologies You’ll Use

• Salesforce
• Outreach.io
• LinkedIn
• Sales Navigator
• Nooks
• Looker
• Gong
• Zoominfo
• AmpleMarket

What You’ll Do

• Hunting & Outbounding - Account mapping into large enterprise or commercial companies while prospecting and generating meetings with all levels of employees from C-Level to data analysts.
• Outbound prospecting into Named accounts: This person should have experience prospecting into Enterprise or Commercial customers, identifying key decision makers, understanding their challenges and securing sales qualified opportunities.
• They should be well versed with selling into the Fortune 100.
• Experienced in VP- and IC-level pitches.
• Demonstrate a deep interest in our Enterprise and Commercial customers' data challenges and pain points while being able to give an intro of what Fivetran does at an enterprise and commercial level with the ultimate goal of setting up valuable engagements with our account executives.
• Collaborate cross-functionally with Enterprise or Commercial Account Executives, Marketing and Alliances to drive pipeline generation and exceed revenue goals.
• Following predesigned sales strategies (and sometimes developing and implementing their own) to grow the business and hit account acquisition targets (the how).
• Master the Fivetran consultative, Command of the Message and Challenger sales process. Using pre-created cadences based on Industry, Persona, Use Case and adding personalization to it.
• Creating personalized cadences specific to the account and use case. Following specific plays created for the team (Snowflake Customer, SAP or HVR use cases).
• Organize, log activity, and categorize sales lead information into Salesforce.com
• As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

Skills We’re Looking For

• Experience of cold calling
• Bilingual Written and verbal communication (proper grammar)
• High-level understanding of the enterprise or commercial data space

Bonus Skills

• Previous SDR/BDR experience of 6-months or longer Salesloft/Outreach experience

This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.

#LI-REMOTE

#LI-DB1 

Position

Director, Security Engineering

Company Introduction

About Rocket Now

Rocket Now is a food delivery service with no delivery or service fees. Consumers can enjoy a wide variety of cuisines, from Japanese and Western food to healthy options, as well as desserts and drinks, quickly and affordably. The service is currently available mainly in Hokkaido, Tohoku (Sendai), Kanto (Tokyo, Kanagawa, Saitama, Chiba), Chubu (Aichi, Shizuoka), Kansai (Osaka, Kyoto, Hyogo), Hiroshima, and Kyushu (Fukuoka). Rocket Now won the Excellence Award in the Shopping Category at the Best App Awards 2025. Furthermore, it has achieved the No. 1 ranking in the Food Delivery App category for nine consecutive months on both the iOS and Android app stores (*1), and the app continues to grow, surpassing 5 million downloads in just 15 months since its launch (*2). *1 Based on integrated iOS and Android data from July 2025 to March 2026. *2 As of January 14, 2025, service release date (Source: Global Market Intelligence: Sensor Tower)

About CP One Japan

CP One Japan LLC is the Japanese subsidiary of Coupang, Inc. (NYSE: CPNG), a US-based company listed on the NYSE (New York Stock Exchange) and one of the Fortune 150 companies, known as a technology company. CP One Japan operates the "Rocket Now" brand food delivery service in Japan, leveraging Coupang's technological capabilities and innovative logistics solutions to provide fast, reliable, and customer-oriented food delivery services to Japanese consumers.

Role Overview 

We are looking for a Privacy and Security Leader to build and lead the Digital Trust team in Japan. This role will initially operate as a highly autonomous individual contributor, with a clear mandate to design the privacy and security operating model in Japan and progressively build a dedicated team as the business scales. Reporting directly to the Digital Trust Leader based in Taiwan, this role will govern internal security practices and operations while protecting customer trust and empowering business growth for Rocket Now and Coupang Japan. As the primary owner of security-related engagements with regulatory and government entities, you will combine hands-on execution of Privacy Information Management Systems (PIMS) with strategic influence across regulators, operations, product teams, and regional teams (KR/TW).

What You Will Do

• Own and maintain privacy and security policies aligned with the Japan Act on the Protection of Personal Information (APPI) and global industry standards.
• Lead the Privacy Information Management System (PIMS) lifecycle and Privacy Mark (P-Mark) certification process, including documentation, internal audits, and remediation.
• Drive privacy reviews and impact assessments across products and business operations in Japan.
• Manage the end-to-end privacy/security incident lifecycle, encompassing assessment, regulatory reporting, and remediation.
• Partner with KR and TW regional teams to implement and localize privacy and security programs.
• Serve as the primary liaison with regulatory bodies, including the Personal Information Protection Commission (PIPC).
• Engage with government and policy stakeholders to promote Coupang’s cybersecurity and privacy posture.
• Build long-term trust and credibility with Japanese authorities while ensuring strategic alignment with evolving regulatory expectations.

Basic Qualifications

• More than 5 years of experience in privacy/security compliance, including practical experience in leading large-scale privacy/security solutions involving cross-functional teams.
• Strong understanding of privacy and security related regulatory requirements in Japan, including APPI.
• Experience in privacy review and incident management.
• Excellent communication and interpersonal skills with the ability to communicate effectively with stakeholders at all levels of the organization.
• Excellent analytical and problem-solving skills and the ability to anticipate and address project-related challenges.
• Fluent Japanese and business-level English.

Preferred Qualifications

• Holds security related certifications or licenses, e.g., 個人情報保護士 / 個人情報保護実務専門家 / Certified Information Privacy Professional / Certified Information Privacy Manager / Certified Information Privacy Technologist.
• Experience in engaging with government or regulators on privacy/security topics.
• Have fundamental technical understanding and experience in the security space, especially in the field of data protection and the defensive side of security engineering.
• Background in e-commerce or cross-border environments.

Recruitment Process and Others  
 

Recruitment Process  

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Working Conditions 

• Employment Type: Full time employee
• Probationary Period: 3 Months
• Other details will be provided separately

Details to Consider 

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.
• Job titles and responsibilities may be subject to change depending on the candidate’s overall experience and/or the necessity of business, etc. at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before the offer. 
• Details will be provided separately after receiving your application by email and/or during the job interview.

Equal Opportunities 

Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws. We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds: 

• Labor Union Membership: Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Union Act. 
• Gender: We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Employment. 
• Age: We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational Lives. 
• Disability: We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabilities. 
• Fair Hiring Process: We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring process. 

We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy https://www.coupang.jobs/jp/privacy-policy/ 

Privacy Notice​ 

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Equal Opportunities for All (Drafter: Default setting from Coupang.jobs - no need to add) 

• Coupang is an equal opportunity employer. Our unprecedented success could not be possible without the valuable inputs of our globally diverse team.

雇用形態：正社員

職務内容:

■ 収録監修およびクオリティコントロール 
プロダクト理解： HoYoverseタイトルの世界観、シナリオ、キャラクター設定、および音声開発における要件を深く理解し、制作に反映させる。
スタジオディレクション： 収録現場での進行管理（ペース配分）を行い、演技のパフォーマンスや音声と台本の整合性を確認。最終的な収録素材が開発要件を満たすよう監修する。
クオリティ管理： 音声の収録品質を管理し、技術的な要求仕様に合致していることを保証する。
現場サポート： 各フォーマットに応じた台本や資料の精査・準備、現場での設定解説、収録現場の環境維持を行い、円滑かつ効率的な収録を推進する。
検収業務： ローカライズチームや音声PMと連携し、該当プロジェクトの音声リソースの検収を担当。最終的な音声ファイルの品質に責任を持つ。

■ プロジェクト管理および調整 
ライフサイクル管理： プリプロダクション（準備）、レコーディング、ポストプロダクション（QA等）に至るまでのボイス制作全工程の管理。
進捗・予算管理： 収録スケジュールの策定および進捗統括を行い、適切な予算内で納期通りに音声アセットを納品する。
ステークホルダー調整： 社内チーム、外部ベンダー、監督、キャスト（声優）等、多方と連携し、業務を円滑に進行させる。
リスクマネジメント： プロジェクトごとの特殊な制作ニーズの把握、および発生しうるリスクへの対応。

■ 技術およびクリエイティブ キャスティング支援： 
ボイスキャスト選定のサポート（オーディションの段取り、対面・リモートでの演技指導、候補者の提案等）。
編集業務： 音声・映像編集のスキルを活かし、基本的なポストプロダクション業務を自律的に完結させることができる。

応募要件

■ 語学能力

中国語・日本語： ともにネイティブレベルの運用能力。中日両言語の台本を深く理解し、現場の監督、キャスト、音響エンジニアと円滑なコミュニケーションが取れること。

英語： 上記を満たした上で、ビジネスレベルの英語能力をお持ちの方は優遇いたします。

求める人物像

パッション： ローカライズおよびボイス制作業務に対して強い情熱をお持ちの方。

選考プロセス
書類選考（履歴書、職務経歴書）
↓
面接（2～3回）
↓
内定

The Impact You’ll Be Contributing to Moloco:

As a Growth Manager in Japan, you own the success and expansion of a portfolio of small to mid-sized advertiser accounts - driving revenue growth through strategic account management, data-driven optimization, and trusted client partnerships. You'll translate Moloco's programmatic solutions into measurable business outcomes for clients across mobile apps, gaming, commerce, and streaming, partnering closely with Sales, Implementation, Product, and Data Science to unlock performance and scale.

The Opportunity:

Client Relationships & Account Ownership

• Own day-to-day relationships across a high-volume portfolio of mid-market and SMB accounts, acting as the primary point of contact for client success.
• Lead client meetings, business reviews, and multi-stakeholder communications with clarity and consistency.
• Understand each client's business objectives, KPIs, and growth ambitions - and proactively surface aligned opportunities.
• Prioritize effectively across a large book of business, ensuring every account receives meaningful strategic attention.

Revenue Growth & Commercial Strategy

• Develop and execute data-driven strategies to drive upsell, cross-sell, and incremental revenue across your book of business.
• Identify and pitch expansion opportunities, balancing short-term gains with long-term partnership durability.
• Use data storytelling to build business cases and influence client stakeholders to act - budget shifts, new product adoption, geo expansion.
• Handle objections with structured commercial thinking and creative problem-solving.

Campaign Performance & Optimization

• Monitor how clients are utilizing Moloco's DSP - identifying underperforming setups, missed opportunities, and levers for improvement.
• Proactively surface actionable recommendations to help clients get more out of the platform: bidding strategies, budget allocation, creative approaches, and geo expansion.
• Use tools (SFDC, Moloco Cloud Platform, Looker) to analyze performance data and translate findings into clear, client-ready narratives.
• Partner with Implementation, DS, and Operations to flag and resolve technical issues that affect client performance.

Cross-Functional Collaboration & Market Feedback

• Partner with Sales, Implementation, Data Science, and Operations to drive account outcomes and ensure smooth client onboarding.
• Relay market and client feedback to Product, DS, and Engineering to inform roadmap decisions.
• Contribute to team playbooks and pitch materials; share what works in Japan with regional and global peers.

How Do I Know if the Role is Right For Me?

Experience

• 1- 3 years in account management or growth, ideally in programmatic marketing, mobile advertising, or ad tech.
• Proven track record managing and growing advertiser accounts, including high-volume or mid-market books of business.
• Familiarity with big data, MMPs, the mobile app ecosystem, and ad tech platforms.

Skills & Mindset

• Strong commercial instincts: identifies upsell opportunities and executes with data-backed pitches.
• Advanced data storytelling: turns performance data into clear narratives that influence client decisions.
• Excellent communication and presentation skills -  simplifies complex concepts for client managers and directors.
• High ownership mentality; proactive and curious approach to problem-solving across multiple accounts.
• Growth mindset: treats setbacks as learning opportunities, seeks feedback, and shares learnings with the team.
• Collaborative and low-ego; strong cross-functional partner to Sales, Implementation, Product, and DS.

Language

• Native/fluent Japanese, Business-level English

Brief Description

As an OOH Planner/Buyer, you will be responsible for both the strategic planning and execution of out-of-home (OOH) media campaigns, including media buying and related logistics.

In this role, you will work across both the demand side—supporting agency planners—and the supply side—building strong relationships with key OOH media owners and vendors. As WPP Media continues to strengthen its digital capabilities, we are also looking to reinvigorate our offline media expertise, particularly in OOH, which is regaining client attention as brands seek stronger cross-channel synergy between online and offline media.

With two established OOH leaders already in place, this role is intended to add capacity and help support the wider agency network.

Location

Tokyo, Japan

Position

WPP Media (Investment) | OOH Planner/Buyer

Reporting to

Ken Omori, Vice President, Investment and OOH Lead

3 Best Things About This Job

• Blue-chip global clients
  Work on projects for premium international brands such as Google, Uber, Dell, Airbnb, and IKEA.

• Young, international team
  Join a dynamic, diverse, and collaborative working environment.

• Career development
  Start with an OOH-focused role, with opportunities to grow into broader marketing capabilities and build a career as an international marketing professional.

Measures of Success

In 3 Months

• Build strong working relationships with key internal and external stakeholders.
• Learn the day-to-day requirements of your role and identify opportunities for process improvement.
• Be able to propose, defend, and execute OOH media strategies and plans that respond effectively to client briefs.

In 6 Months

• Contribute to the improvement of OOH media planning and buying processes across assigned projects.
• Master proprietary and syndicated planning tools, including programmatic media tools where relevant.
• Build strong working relationships with key media owners and vendors.

In 12 Months

• Work collaboratively with internal teams such as Client Leadership and Strategy to develop strong integrated media campaign case studies.
• Begin developing and implementing innovative OOH solutions.

Responsibilities

• Create OOH media strategies and campaign plans to support agency planners.
• Build trusted relationships with agency planners by demonstrating strong OOH expertise and professionalism.
• Maintain strong relationships with all OOH media owners and vendors.
• Manage campaign implementation, optimization, and reporting.
• Participate in new business pitches as an OOH specialist.
• Develop and promote WPP Media’s unique OOH offerings and solutions to help generate new business and profit.

Qualifications

• Extensive experience in OOH media.
• A strong network within the OOH industry.
• Good understanding of digital media.
• Native or near-native proficiency in Japanese.
• Strong verbal and written English communication skills preferred.
• Proficiency in MS Office, especially Excel and PowerPoint.
• Strong analytical and numerical skills.
• Client service mindset and strong interpersonal skills.
• Excellent project management skills.
• Ability to work independently with minimal supervision.
• Energetic team player with the ability to work well under pressure.

About WPP Media

As part of WPP, the world’s largest marketing communications group, WPP Media holds leading market positions across regions including North and South America, Europe, the Middle East and Africa, Southeast Asia, and Oceania.

Our strong partnerships with major multinational brands, as well as global media platforms such as Google, Amazon, and Meta, make us highly competitive in the Japanese market.

Your Mission

Drive the growth and quality of manga and anime auctions by applying deep category expertise and commercial insight. You will ensure that auctions are compelling, relevant to collectors, and deliver strong results for both sellers and buyers.

Contribute to building this strategic category by curating high-quality items and creating engaging auction experiences that strengthen market presence and performance.

What You’ll Do

• Source high-quality manga, anime collectibles, animation art, and Japanese comic artwork to build strong auction pipelines
• Curate auctions that appeal to collectors and maximise engagement and commercial performance
• Manage the end-to-end auction process to ensure a seamless experience for sellers and buyers
• Apply market knowledge to select items that align with demand and category trends
• Optimise auction quality by maintaining high standards for listings and presentation
• Collaborate with relevant stakeholders to improve auction outcomes and category growth

What You’ll Bring

• Strong expertise in Japanese manga, anime, and related collectibles
• Solid understanding of the collector market and pricing dynamics
• Commercial mindset with the ability to identify value and drive auction performance
• Experience in sourcing or curating collectible items or similar categories
• Attention to detail in evaluating quality, authenticity, and presentation
• Strong organisational skills to manage multiple auctions and timelines effectively
• Effective communication skills for working with sellers and internal teams
• Fluency in spoken Japanese

Where You'll be

• This role will be based exclusively in Japan

About the Role

The Senior Channel Sales Manager will be responsible for driving business growth across the Japan SMB market through strategic partner engagement and channel development. This role focuses on building strong relationships with distributors, resellers, and SMB-focused partners to expand Veeam’s market presence and generate pipeline within the small and mid-sized business segment. The ideal candidate is proactive, relationship-oriented, and familiar with the Japan IT channel ecosystem.

What You’ll Do

• Drive SMB business growth and achieve regional revenue targets through channel and partner engagement
• Develop and execute SMB-focused channel business plans with distributors and resellers
• Build and strengthen relationships with SMB-focused channel partners across Japan
• Identify new business opportunities and support partner-led pipeline generation activities
• Conduct regular partner business reviews, forecast discussions, and pipeline management
• Support partner enablement through training, product updates, and joint customer engagement
• Collaborate closely with internal sales, marketing, and regional teams to drive go-to-market initiatives
• Monitor partner performance and maintain pipeline updates through Salesforce or related CRM tools
• Support channel marketing programs, campaigns, and partner events targeting the SMB segment

What You’ll Bring

• Minimum 7 years of experience in Channel Sales, or Partner Sales within the IT industry
• Proven track record of driving revenue growth through channel partners in a competitive market
• Strong understanding of the Japan IT partner ecosystem and go-to-market models
• Experience working with distributors, resellers, and strategic alliance partners
• Knowledge of virtualization, cloud, backup, or infrastructure technologies is preferred
• Excellent communication, relationship-building, and stakeholder management skills
• Self-motivated and able to work independently in a fast-paced environment
• Experience using Salesforce.com or similar CRM tools
• Strong analytical and business planning skills
• Willingness to travel within Japan as required

What You’ll Get 

• Paid annual leave plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-Hybrid #LI-EL1

Opportunity

Brunswick is seeking an Account Director to join our Tokyo office to help domestic and international clients navigate financial, crisis and corporate communications.

Account Directors produce high quality advisory documents demonstrating a deep understanding of clients and issues. You will regularly be providing advice and analysis to clients, and developing an advisory voice informed by research, experience and awareness of market trends and events. You will manage some key workstreams as well as guiding Executives and Assistants on accounts.

As an Account Director, you will also begin to develop a network and build relationships with clients, media, advisers, Brunswick colleagues and other stakeholders. You will work to develop your media-handling skills and have a good understanding of Brunswick’s different sectors and specialist offers and how to connect them with clients as part of our one-firm offering.

About the Role

• Deliver media, political, regulatory and market analysis to clients, with intelligent insight and recommendations informed by data, analysis and experience.
• Manage the development of high-quality client documents, playing a key role in drafting, proofing, editing and version control, along with seamless project management of client workstreams.
• Guide Executives and Assistants in effectively supporting accounts.
• Develop a solid understanding of different sectors and specialist offers.
• Ensure all logistics for client meetings and events are executed smoothly and manage upwards to ensure Brunswick delivers on time and above expectation.
• Support on new business efforts and participate in pitch preparation.
• Begin to develop an advisory voice informed by research, experience and awareness of market trends and events.
• Nurture a network amongst peers inside and outside the firm, providing valuable insight for the firm and for clients.

What We're Looking For

• Highly knowledgeable on business issues and current affairs; up to date on international trends, issues, commentators and debates, particularly as it relates to financial services and corporate organisations.
• Fluent spoken and written English and Japanese (native level Japanese preferred)
• Strong written English
• An understanding of business, finance, and politics, with a genuine interest in communications.
• Able to demonstrate excellent written research and analysis for business audiences; must be able to synthesize large amounts of information across numerous sources in a timely but thoughtful manner.
• Proven project management experience, with the ability to oversee multiple fast-moving workstreams at any one time.
• A dynamic self-starter with a strong work ethic.
• High level of attention to detail and an intellectually rigorous, client-service attitude.
• An experienced team-worker who prefers to work in a collegiate way.
• Passionate to work in an international environment, strengthening Japan’s global engagement.

Why Join Us

Whether you are joining a client facing team, a core services team, or starting out on your professional career journey, joining Brunswick unlocks a range of  employee benefits to support your financial future, health and wellness, family and community and continuous professional development.

Our Benefits

• Annual Discretionary Bonus: Based on company and individual performance.
• Complimentary daily meals and refreshments — Enjoy breakfast, lunch, and unlimited all-day coffee and snacks, all provided in our on-site canteen and café.
• Generous Leave: 25 days’ annual leave plus an additional day for your birthday.
• Family Leave Policies: Maternity, Paternity, Shared Parental, and Adoption leave.
• Employee Assistance Programme: Support for your wellbeing.
• Headspace Membership: Access to mindfulness and meditation resources.
• Training Sessions: Lunch & Learn opportunities.
• Social Activities: Regular social, cultural, and charitable events.

Job Role...

At Soho House the Receptionist is responsible for welcoming, directing or signing in all members and guests to the property and assisting with room check in/outs. As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the restaurant and rooftop where needed as well as performing guestlist responsibilities. You will be responsible for being knowledgeable on all aspects of the property, neighborhood and fostering the ‘home away from home’ feeling when members enter the building.

Main Duties...

Front Desk

• To process all member/guests’ check-ins by confirming reservations in Opera verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures.
• To secure valid form of payment (e.g. credit card, cash) prior to issuing room key.
• To set up accurate accounts for each guest upon check in according to their requirements.
• To activate room keys and reissue new room keys to guest as necessary (e.g. lost key) by verifying member/guest identity.
• To assign room according to guest request and preferences whenever possible.
• To verify and adjust billing for member/guests.
• To process all check-outs including express check-outs, resolving any late and disputed charges, settling account, retrieving room keys, and requesting comments on members/ guest’s stay.
• To accommodate requests for room changes when possible.
• To file member/guest paperwork or documentation respecting GDPR guidelines.
• To sell (or upsell) a room/accommodation to guests without reservations based on availability.
• To communicate and prioritise rooms on ‘Q’ and keep track of changes in room status.
• To co-ordinate with Housekeeping (and Engineering) to track readiness of rooms for check-in and to report guest concerns.
• To confirm reservations and cancellations.
• To run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
• To complete designated reports in Opera.
• To run credit card authorization report and check for discrepancies.
• To print contingency lists to have a record of all members/guests in case of emergency.

Club

• To ensure every member is welcomed by name (if local) and guest is welcomed with open arms and in a hospitable manner.
• To answer high-volume phone lines and calls for restaurant, roof and cinema reservations, general inquiries, and deliveries, messages for members among other inquiries.
• To be well-versed on standard Q&A regarding menus, hours of operation and amenity availability/pricing.
• To maintain a clean, sanitary and safe work environment, reception area, desk and coat check closet.
• To support with guest list duties on the floor level, club and/or Rooftop (if applicable).
• Support, redirect and problem solve in real-time to ensure any guest related concerns are addressed and action items have been set.
• To assist guests by checking/ retrieving their coats and/or items they left.
• To build relationships with members and guests and communicate and red flags and positive feedback to your manager or Membership team.
• To influence a fun and positive atmosphere by being approachable and professional.

Other

• To follow property procedures for handling emergency situations (e.g. evacuations, medical emergencies, natural disasters).
• To follow company and department safety and security policies and procedures to ensure a clean, safe and secure environment.
• To protect the privacy and security of members.
• To maintain confidentiality of proprietary materials and information
• Yo ensure uniform and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.
• To protect company tools, equipment, machines, or other assets in accordance with company policies and procedures.
• To develop and maintain positive and productive working relationships with other employees and departments.

Experience Required...

• Previous experience in a similar role in a fast-paced high-volume work environment.
• Welcoming and approachable.
• Adaptable and team player.
• Possesses good written and verbal communication, fluent in Japanese & English.
• Problem Solving and Decision Making
• Ability to handle feedback to achieve member satisfaction
• Ability to multitask, be flexible and work in a fast-paced environment
• Ability to understand and follow written and verbal instructions
• Excellent interpersonal, communication and problem solving skills
• Knowledge of Hotel PMS (Opera), Salesforce, and OpenTable is desirable

Get to know our team:

Growth Team

Growth is a team of creative entrepreneurs that develop solutions for Agoda’s emerging and high-growth accommodation partners. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we roll out new products to increase the visibility of Agoda, introduce more travelers to our great products and services and deliver significant revenues to the overall business.

The Opportunity:

As an Account Executive your key objective is growing the coverage and quality of Agoda’s supply network. Along with your team, you take care of a portfolio of high growth supply partners and assist in partnership related functions at scale.

Responsibilities:

• Contact high growth supply partners to highlight revenue growth opportunities and maximize value
• Encourage program participation through focused project sprints
• Communicate efficiently with partners through various communication methods including phone, email, messaging and webinars
• Use data and dashboards to prioritize tasks 
• Train and inform partners on our technologies, tools and models
• Prioritize daily tasks, monitor results and track progress in internal systems
• Respond to partners requests in a timely and effective manner 

Must-Have Skills & Qualifications

• Excellent communication and negotiation skills in Japanese (native level) and English (business level).
• Experience in sales, business development, or account management
• Proven ability to build and maintain relationships with stakeholders at all levels.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Highly organized, proactive, and able to manage multiple priorities.
• Experience working in a fast-paced, multicultural environment.
• Strong communication and interpersonal skills

The  Opportunity

We are looking for someone to join our team who has a passion for technology, strategic problem solving, and providing thought leadership to help our customers on their Identity journey. 

You are a continuous learner, building your product knowledge, and industry knowledge as well as building relationships with customer stakeholders to be their trusted advisor.  You will guide our customers to rapid adoption, expansion, and identify churn risks. 

As a CSM you play an important role in working with and connecting the customer's needs to the Sales team, Product Management team, Support, Renewals, Professional Services, and Engineering teams.

Below outlines some key attributes for a Customer Success Manager:

• Customer Success and Growth: Develop roadmaps and strategies to accelerate customers' strategic direction, track goals and progress, and identify opportunities for improvement.
• Ownership: Take ownership of your Book of Business, mitigate churn risk, identify growth opportunities, remove blockers and establish yourself as a high-value resource to your customer stakeholders.
• Research and Insights: Conduct regular research on industry trends, customer needs, and preferences to develop thought leadership through industry trends and insights to drive customer innovation.
• Proactive engagement and Strategic Success Plans: Create strategic success plans aligned with the customers goals, track progress, and provide high value assets to be reused by our customer champions to communicate the value of Okta. 
• Communication: Build strong relationships through effective and concise communication with customers, stakeholders, and internal teams. Enhance customer satisfaction, improve collaboration, and understand customer problems and goals.
• Problem-Solving: Identify and solve customer problems efficiently by proactively addressing potential issues and collaborating with customers and internal teams to find suitable solutions.
• Collaboration: Work effectively with cross-functional teams, share information and resources, drive initiatives, and engage in conversations to better assist customers. Be willing to drive initiatives that can positively impact many customers.
• Build and Maintain Executive Relationships: Build strong relationships with key decision-makers, identify and map the organisation's decision making hierarchy. Engage a range of strategic customer personnel in order to influence larger customer decisions.
• Product Knowledge: CSMs need to have a deep understanding of Okta's products and services, as well as excellent time management skills, in order to provide customers with insights and direction. Build knowledge through achieving minimum certification levels and spending time staying up to date on solutions and roadmap.

You would be Ideal for this role if you have: 

• Experience in customer success management, ideally working with customers to drive adoption of a technical platform or solution. 
• Customer-centric and proactive team player that is focused on driving customer loyalty and adoption
• Success in working in and navigating enterprise environments, building trusted relationships at all levels in the organization. 
• Experienced in driving product adoption and expansion, through understanding the customer’s current situation and desired outcomes. Being able to utilise consulting style questions to engage and discover the information we need to support our customers
• Able to operate in a fast-paced environment and manage multiple customers and projects, adapt to changing priorities, think ahead, and solve problems.
• Ability to take on feedback, be willing to learn new things, have a growth mindset and align to Okta core values
• Strong oral, written and presentation skills 
• Ability to organize, prioritize, complete activities and meet deadlines on a daily basis

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#LI - hybrid

About the Role

As a member of our JAPAC Sales Strategy and Operations team, you will have an integral role in driving the insights, operations, and strategy that enables our JAPAC Sales Region to run better, faster, and smarter as we expand throughout the region. Sales Strategy and Operations is an excellent platform to learn how a business really runs. 

You will be joining the Sales Strategy and Operations team as a high impact contributor, gaining exposure to a wide variety of challenges, processes, and data that makes the engine of this Sales organization hum. As a Manager on the Sales strategy and operations team in JAPAC, you will lead cross-functional initiatives from ideation to analytics to recommendations to drive impact across the sales organization.

We are committed to a thriving in-office culture. This role requires that you be on-site at our office in Tokyo, Japan office 5 days a week.

What You'll Do

• Strategy & reporting: pulling ongoing and ad hoc reporting for weekly / quarterly business reviews, and providing insights to inform business decisions. 
• Strategic planning: work with business stakeholders to develop, implement, and operationalize the sales plan for the JAPAC region. 
• Territories & accounts: drive planning and implementation of new territories to support the expansion of new teams, reps, geographies, and segments. 
• Systems and operations: identifying and implementing improvements in current workflows and processes that can help improve efficiency and visibility - this might be in Salesforce.com or other tools.
• Critical business partner: act as an extension of the existing Sales Strategy and Operations team to provide day to day business support for the JAPAC team on various items such as data, system processes and approval flows. 
• Sales enablement: building programming and content to help new hires get up to speed as quickly as possible, as well as tracking the right effectiveness metrics to see what makes someone a top (or bottom) performer and how we scale those learnings.
• Since we're still in building mode, there's a lot of rolling up your sleeves and getting into the weeds to drive direct impact on a daily basis. We knock out today's problems while also balancing our need to build for the long-term. 
• You’ll be working in Salesforce and Google Sheets / Excel on a daily basis, while also talking frequently with our stakeholders in sales, marketing, ops, product, finance, and more to help troubleshoot systems issues, review insights from our analyses, and build future-state processes and systems.

What You Bring

• High-impact self-starter: you take initiative to move projects forward and can operate well with little guidance. You’re excited by the possibility of leading cross-functional workstreams and generating buy-in among senior leadership. 
• Raw smarts: we are looking for people who can look at complex problems and solve them start to finish.
• Strong analytical skills: you nerd out about data, can quickly structure analyses to answer key business questions to drive decision-making, and will also have perspectives on building the right data architecture. Excel skills are a must; SQL / Tableau / Looker experience a plus.
• Process and operational thinking: you can tackle a problem independently and quickly iterate to a solution, and then also document it in a way that's easy to understand for all audiences. Previous salesforce experience is a plus.
• Communication and stakeholder management: you'll need to be able to connect with sales reps and engineers alike to figure out how we build the right processes and workflows to drive efficiency while also giving us the data to measure how we're doing. Strong written and verbal communication skills are a must.
• Flexibility and hustle: you manage change and ambiguity well, and have no problems juggling multiple priorities while executing in a fast-paced environment. You’re comfortable pivoting quickly and often.
• 5+ years of professional experience, ideally in consulting, banking, private equity, corporate strategy, or a startup. Bachelors or masters from a top school preferred.
• Previous experience with Salesforce, Sales Operations & Strategy are a plus.
• Native or fluent in Japanese.
• Must be willing and able to commute 5 days in office.

Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

About the Role

As we continue to expand our presence across Japan, we’re hiring our Osaka based Account Executive. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing company as we build out a local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling security solutions then we want to hear from you. 

• Work Location: Remote based out of Osaka (Japan) with some travel and time spent working at our office in Shibuya, as necessary for customer engagement/business purposes. 
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline of all industries across Western Japan.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the Japanese market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the Japan market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel as needed for customer/prospect meetings and site visits, with occasional travel to the Tokyo office for team collaboration.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring 

• At least 2 years of sales experience in a quota-carrying role (experience in Japan’s B2B market preferred).
• Native-level Japanese; intermediate to business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in Japan’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As we continue to expand our presence across Japan, we’re hiring a Tokyo-based Account Executive. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing global company as we continue to build out our local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling solutions then we want to hear from you. 

• Work Location: Tokyo, Shibuya office - this is primarily an in-office role. Occasional travel may be required for customer engagement or business purposes. 
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline across all industries in the Tokyo region.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the Japanese market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the Japan market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel as needed for customer/prospect meetings and site visits, with occasional travel outside Tokyo for team collaboration or other business needs.

What You Bring 

• At least 2 years of sales experience in a quota-carrying role (experience in Japan’s B2B market preferred).
• Native-level Japanese language skills; intermediate to business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in Japan’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As we continue to expand our presence across Japan, we’re hiring an additional Channel Sales Manager to join our growing local team. This role is a key part of scaling Verkada’s reach in the region through strategic reseller and integration partners.

This role is based in Japan and requires regular travel across the country to support partners, customers, and team initiatives.

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll work alongside our existing Channel Sales Managers to drive pipeline, strengthen partner relationships, and execute initiatives that grow Verkada’s footprint in Japan. If you have a strong background in channel sales or partner management in Japan, we want to hear from you.

What You’ll Do

• Drive Net New Pipeline: Proactively identify and generate pipeline with new end-user customers through strategic reseller partners. Collaborate closely with field sales teams to co-sell and close high-value opportunities across Japan.
• Execute Regional Channel Strategy: Build and manage a focused partner business plan that aligns with Verkada’s overall Japan go-to-market objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability.
• Collaborate Cross-Functionally: Work with Verkada’s internal sales, marketing, and pre-sales teams to deliver joint activities such as partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and performance reviews with partners to align on goals, track success, and identify growth opportunities.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritise Verkada in key deals and business planning. Share field insights to improve channel programs, tools, and incentives.
• Drive Awareness and Demand: Represent Verkada at regional in-person and virtual events to build brand awareness, strengthen relationships, and grow the partner community in Japan.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in Japan—from onboarding and enablement to pipeline development and revenue realization.

What You Bring

• Experience & Success: 5+ years in channel sales or partner management with a strong track record of building new business through security integrators, IT VARs, or related reseller networks. Recognition such as President’s Club is a plus.
• Strategic & Creative Thinking: A structured, process-driven approach complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship Builder: Ability to influence and engage across all levels from partner sales reps to executive leadership.
• Technical Fluency: Comfortable in product and operational discussions. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills, attention to detail, and professional presence. Native-level Japanese (must have) and intermediate to business-level English.
• Location: Must be based in Japan and open to regular travel across the country.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs 
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, generous time off, and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As we continue to expand our presence across Japan, we’re hiring an Enterprise Account Executive based in Tokyo. This is a unique opportunity to make a meaningful impact at a disruptive, fast-growing company as we build out a local team. 

Our mission is clear: to protect people and places in a privacy-sensitive way. Verkada’s cloud-based technology is transforming physical security across industries like retail, education, manufacturing, healthcare, and more. In this role, you’ll own the full sales cycle and work closely with both end customers and channel partners to win new business and grow existing accounts. If you have a strong background selling security solutions then we want to hear from you. 

• Work Location: Based in Tokyo, with some travel and time spent working at our Shibuya office as needed for customer engagement and team collaboration.
• Probation Period: The probationary period is 6 months. There is no anticipated change in working conditions during probation.
• Work Hours: Standard working hours are from 9:00 AM to 6:00 PM, allowing 8 hours of work with a 60-minute lunch break. Working hours and break-time can be adjusted based on business needs.
• Holidays: Weekends and public holidays.
• Overtime: Deemed working hours scheme given the necessary time spent working outside the office.
• Measure Against Passive Smoking: Smoking is prohibited indoors.
• Employment Agreement Period: Permanent

What You'll Do

• Own the full sales cycle from prospecting to close, including outbound activity, online demos, proposals, and negotiations.
• Build and grow a strong pipeline of enterprise accounts across Japan.
• Work closely with local integrators, resellers, and channel partners.
• Develop a deep understanding of Verkada’s product suite and its relevance to the Japanese market and broader physical security ecosystem.
• Collaborate with Solutions Engineers to deliver tailored technical demos and ensure successful product rollouts.
• Provide feedback from the Japan market to help shape regional strategy and product improvements.
• Be a trusted advisor to customers, guiding them through the transition to cloud-managed physical security.
• Travel regularly for customer meetings, site visits, and occasional trips outside Tokyo as needed.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring 

• At least 4 years of Enterprise sales experience in a quota-carrying role (experience in Japan’s B2B market preferred).
• Native or fluent Japanese language skills are essential; business-level English is a plus.
• Exceptional communication and relationship-building skills, including the ability to navigate and influence complex sales cycles.
• Strong presentation skills and the ability to educate and advise clients in Japan’s unique business culture.
• A proven track record of thriving in fast-paced, competitive, and dynamic environments.
• Bachelor’s degree preferred, but not required.
• Experience using Salesforce or other CRMs is a plus.
• Tenacity, self-motivation, and a strong desire to learn and grow.

Japan Employee Benefits

Verkada is committed to fostering a workplace environment that prioritises the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firm-wide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

About the Role

As a Verkada Field Marketing Manager you are an essential part of the Japan marketing and regional field sales organization. You will define the solutions focus areas, strategic direction and marketing and demand generation needs to create pipeline. You will work with partners to develop a best-in-class ecosystem of security expertise. And you will drive and insure customer success, engagement and loyalty in key accounts across your region.

What You'll Do

• Act as the local representative for marketing in your region
• Work with your Growth lead to develop and plan the overall regional marketing plan to meet customer, demand generation, growth, and revenue objectives for your region. This involves collaborating with sales, external influencers, channel partners, the JAPAC Demand Gen Hub, and your marketing peers.
• Execute best-in-class region and local language campaigns, both direct and with partners. This includes thought leadership, trade shows, lunch & learns, technical hands-on workshops, roundtables, webinars, top account marketing, and other tactics as appropriate.
• Execute account based marketing programs on behalf of sales, and demonstrate to reps how they can execute program elements on their own
• Drive local, high touch, thought leadership and customer executive collaboration and community on the topic of physical security and the cloud. 
• Advise the corporate and in theatre demand generation hub as they develop, plan, execute, and measure supporting, highly impactful demand generation and marketing campaigns
• Work with top partners to develop their overall marketing and customer engagement approach
• Closely track budgets, lead flow and follow-up, and results against goals. Communicate status, action items, results, and deliverables across marketing and sales.

What You Bring

• Minimum of 4-5+ years of field marketing and demand generation experience in B2B with a fast growing tech company.
• Communication skills: Native-level Japanese; business-level English
• Proven ability to act as an advisor and peer with sales leadership
• Proven track record executing innovative and multi-part event and demand generation programs.
• Experience using data and metrics to drive improvements
• Passion to provide the best, most innovative security solutions to businesses around the world
• Ability to work in office with the team and travel as needed
• Do whatever it takes attitude

Related Skills

• Budgeting and budget management 
• Salesforce.com and Marketo
• Event and campaign management
• Social media platforms and monitoring tools
• Customer references
• Ability to understand business measurement, sales process and pipeline mechanics

About the Role

The Technical Trainer is responsible for rapidly enabling new and existing Technical Support Engineers to deliver high-quality, technically accurate, and culturally effective support for Veeam Backup & Replication v13 and Veeam Data Cloud (VDC) products.

This role bridges deep technical expertise, structured troubleshooting methodology, and Japanese customer-handling excellence, ensuring engineers are release-ready, log-literate, and customer-confident at all times.

What You’ll Do

Technical Product Training 

• Design and deliver structured onboarding and advanced training for: VBR v13 architecture, features, workflows, and best practices, VDC platform capabilities, deployment models, and limitations
• Translate complex product behavior into support-ready mental models for new engineers
• Ensure engineers can confidently explain “why”, not just “how”, to customers

Troubleshooting & Log Analysis Training

• Deliver hands-on training on: Systematic troubleshooting methodologies, Advanced log analysis (“log diving”) for VBR and VDC, Identifying root cause vs. symptom
• Teach engineers how to: Correlate logs across components, Identify known issues vs. new defects, Prepare high-quality escalation packages for R&D, Maintain and evolve internal troubleshooting playbooks

Training Content Localization (English → Japanese)

• Translate and localize training materials from English to clear, professional Japanese, including: Slide decks, Lab guides, Troubleshooting flows, Release update summaries, Adapt content for Japanese technical and communication norms, not literal translation
• Ensure terminology consistency with: Veeam product language, Existing Japanese KBs and customer-facing materials 

Monthly Case Handling Process Training

• Conduct recurring monthly training for L1 Technical Support Engineers covering: Case lifecycle management, Effective triage and prioritization, Data collection discipline, When and how to escalate
• Analyze real case data to: Identify common handling gaps, Reinforce best practices, Reduce reopens, delays, and customer friction 

Japanese Customer Handling & Soft Skills Training

• Deliver targeted training focused on Japanese customer expectations, including: Polite but efficient communication, Managing escalations professionally, Explaining technical limitations without losing trust, Balancing speed, accuracy, and empathy
• Coach engineers on: Written Japanese communication quality, Phone and meeting etiquette, Handling difficult or high-pressure customers

Release & Enhancement Readiness

• Continuously monitor: Product enhancements, Hotfixes, Major and minor releases
• Deliver release-ready training immediately after GA, including: What changed, What will break, What customers will ask on Day 1
• Partner with: Product Management, R&D, Global Enablement to ensure local teams are never behind the release curve

Continuous Improvement & Stakeholder Collaboration

• Work closely with: Technical Support leadership, ATS / Escalation teams, QA and Product teams
• Provide feedback loops on: Training gaps, Product pain points, Documentation weaknesses
• Maintain training effectiveness metrics: Time to productivity, Case quality improvements, Reduction in avoidable escalations

What You’ll Bring

Technical

Language & Communication

Training & Coaching

Personal Attributes (Non-Negotiable)

Success Metrics (What “Good” Looks Like)

What You’ll Get 

• 10 days of paid annual leave after 6 months of continuous employment, increasing with tenure up to 20 days after 6.5 years, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Flexible Spending Allowance (FSA) for medical, dental, vision, wellness, fitness, and tech-related expenses
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

As a Sr Advisory Solution Consultant at Armis, you’ll bridge the gap between our advanced
solutions and our clients’ critical needs. You'll partner with our Sales team to provide technical
expertise, demonstrate our platform's value and ensure our customers are equipped to combat
today’s complex cybersecurity threats.
This is your chance to be the trusted technical advisor, solving challenges, delivering insights,
and directly contributing to the success of a global leader in the cybersecurity space. Not all
heroes wear capes…

What you will do…

● Engage & Educate: Partner with Sales Representatives to understand client
requirements, articulate the value of Armis solutions, and provide in-depth product
demonstrations tailored to their needs.
● Problem Solve: Analyze customer environments, identify challenges, and recommend
solutions that enhance their security posture.
● Customize Solutions: Develop proof-of-concept (POC) deployments and guide clients
through implementation strategies to showcase the effectiveness of Armis technology.
● Be a Technical Expert: Stay updated on the latest cybersecurity trends and Armis
product developments to position yourself as a go-to resource for both clients and
internal teams.
● Collaborate: Work cross-functionally with Product, Engineering and Customer Success
teams to address feedback and continually enhance our offerings.
● Evangelize Security: Present at industry events, webinars, and customer meetings to
highlight the importance of robust asset visibility and security.

What we expect…

● Technical Expertise: Proven experience in a Sales Engineer, Solutions Architect, or
related technical role, essential to have deep knowledge & experience in cybersecurity.
● Hands-On Knowledge: Familiarity with IT, IoT, OT environments, and cybersecurity
frameworks. Hands-on experience with networking, security tools & enterprise software.
● Sales Acumen: Ability to translate complex technical concepts into business value
propositions that resonate with customers.
● Communication Skills: Exceptional presentation and interpersonal abilities, with a knack
for building trust with both technical and non-technical stakeholders.
● Problem Solver: A proactive mindset with strong troubleshooting and analytical skills.
● Education & Certifications: A bachelor’s degree in a related field (Computer Science,
Engineering, etc.) or equivalent experience. Industry certifications (e.g., CISSP, CEH)
are advantageous.

We know there is a lot to consider when applying for a new job, and quite often job descriptions
provide a lot of detail for candidates… but here at Armis, we strongly encourage you to try to
avoid the confidence gap. We don’t expect you to meet each of the listed requirements perfectly
to be considered for any of our roles.

We’re looking for Bilingual Enterprise Customer Support Advocate, fluent in English and Japanese, to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid position, open to applicants located in Tokyo, Japan. In this role, you will report to the Senior Manager, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in Japanese and English (verbal and written)
• Some relevant experience in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-IA

Are you looking for a unique opportunity to work at the cutting edge of travel? Would you want to work in a rapidly growing company with some of the sharpest minds in the industry?  How about living in one of the world’s most beautiful countries, one top-rated by expats? Then Agoda is the place for you!

Agoda is an online hotel and accommodation booking website part of the Booking Holdings Group (alongside Kayak, booking.com, rentalcars.com, and others), which is by far the largest and fastest growing travel portfolio in the world. The best part is that each brand operates independently, meaning we have the resources of a big enterprise, but the mentality of an entrepreneurial startup.

The Director of Product, is a senior role overseeing a team of product owners that look after a major strategic customer facing initiative. This role is a hands on role deep in the details while developing an overall strategy focused on innovation and inspiring a highly skilled team.

This position is based in Bangkok and open to candidates worldwide. We will assist you with visa and relocation package, ensuring a smooth transition to working and living in Bangkok.

What’s the work like? Agoda’s product team is the company’s engine for innovation. You can expect to work on the cutting edge of technology, data, digital marketing, algorithmic decision-making and consumer psychology – all at a scale that very few ecommerce companies in the world today can offer.

Responsibilities:

• Lead company-wide product innovation by overseeing the roadmaps and overall vision of the team. Relentlessly prioritize innovations to achieve growth goals
• Communicate your vision extensively with stakeholders across the organization, particularly in the marketing department
• Manage a team of product owners in supporting them to execute on their roadmaps.
• Act quickly on trends and opportunities by staying up to date on an extremely dynamic and competitive industry

Qualifications and experience:

• Extremely comfortable with data and analysis. Proven ability to leverage analytics and quantitative methods to inform and influence decision-making
• Experience working with designers solving complex user experience issues, preferably in an international ecommerce setting
• A hands on approach driven by a passion for rapidly designing and building projects, then A/B testing their success
• Entrepreneurial and analytical; effective at managing change in a fast-moving and constantly evolving business
• Ability to motivate and inspire a team to achieve beyond what they imagined possible

Preferred Qualifications:

• MBA, advanced math or engineering degree
• Able to design large data structures and write intermediate SQL queries

By applying to this job, you agree that Agoda may process your personal data in accordance with Agoda applicants privacy statement. (link to https://careersatagoda.com/privacy-statement/)

#sanfrancisco #sanjose #newyork #seattle #boston #sydney #brussels #toronto #paris #berlin #dublin #munich  #telaviv #amsterdam #london #PRDM #5 #LI-MK1

会社概要 

Coupang, Inc.（以下クーパン）の完全子会社であるCP One Japan合同会社は、新たなフードデリバリーアプリ「Rocket Now（ロケットナウ）」の提供を東京都内の一部地域で開始しました。CP One Japan合同会社は、Coupang, Inc.（NYSE: CPNG）の完全子会社です。Coupang, Inc.はNYSE（ニューヨーク証券取引所）に上場しているFortune 150企業の一つで、テクノロジー企業として知られています。CP One Japanは、日本国内で「Rocket Now」ブランドのフードデリバリーサービスを提供しており、クーパンの技術力と革新的な物流ソリューションを活かして、迅速で信頼性の高い顧客志向のフードデリバリーサービスを日本の消費者に提供することに尽力しています。

募集職種

主な業務内容

応募資格

基本資格

採用プロセス

書類選考 → 電話／Zoom面接 → オンサイト（またはオンライン）面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、応募時にご提出いただいたメールアドレス宛にご連絡いたします。

勤務条件

• 雇用形態：正社員
• 試用期間：あり（期間・条件は別途通知）
• その他の詳細：ご応募後、別途ご案内いたします。

留意事項

• 本求人は、募集枠が充足された場合、掲載終了日より前に募集を終了する可能性があります。
• 応募プロセスにおいて虚偽の情報が提出された場合、Coupangは採用内定を取り消す権利を有します。
• 法令に基づき、雇用保護の対象となる方（例：退役軍人給付受給者、障がい者等）には、優先的な選考を行う場合があります。
• 入社時または入社後の業務内容・職位は、候補者の経験や事業上の必要性に応じて変更となる可能性があります。変更後の職務内容・職位については、特別な制限を設けないものとし、入社前に適切なタイミングでご案内いたします。
• 応募後の詳細は、メールまたは面接時に別途ご案内いたします。

プライバシー通知

ご応募に際してご提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理いたします： https://www.coupang.jobs/jp/privacy-policy/

会社概要

ロケットナウ（Rocket Now）について

 ロケットナウは、送料とサービス料が無料のフードデリバリーサービスです。和食、洋食、ヘルシー志向の料理など多彩なジャンルの料理から、デザートやドリンクまで迅速かつお得にお楽しみいただけます。サービスは、北海道、東北（仙台）、関東（東京・神奈川・埼玉・千葉）、中部（愛知・静岡）、関西（大阪・京都・兵庫）、広島、九州（福岡）を中心に展開中です。 ロケットナウアプリは、グローバルマーケットインテリジェンス企業の「センサータワー（Sensor Tower）」が主催する「Sensor Tower APAC Awards 2025」にて、「2025年に世界でローンチされた飲食店注文・フードデリバリーアプリ部門」で「世界最多ダウンロード数を記録」したアプリに認定されました。また、『Best App Award 2025』において、カテゴリ別部門ショッピングカテゴリ優秀賞を受賞。iOS／Androidの両アプリストアのダウンロード数は、フードデリバリーアプリ部門9カ月連続1位を獲得しました*1。アプリはサービス開始*2から15カ月で500万ダウンロードを突破するなど成長を続けています。 ＊1 2025年7〜2026年3月 iOS、Android 統合ベース ＊2 2025年3月30日 サービスリリース時点 （出所：Global Market Intelligence: Sensor Tower）

CP One Japanについて

CP One Japan合同会社は、NYSE（ニューヨーク証券取引所）に上場しているFortune 150のテクノロジー企業Coupang, Inc.（NYSE: CPNG）の日本法人です。CP One Japanは、日本国内で「ロケットナウ（Rocket Now）」ブランドのフードデリバリーサービスを運営しており、Coupangの技術力と革新的な物流ソリューションを生かして、迅速で信頼性の高い顧客志向のフードデリバリーサービスを日本の消費者に提供することに尽力しています。

募集職種：Marketing Designer

主な業務内容

Rocket Nowのマーケティングデザインチームのジュニアデザイナーとして、顧客向けコミュニケーションにおける多様なマーケティングデザインを制作していただきます。
ブランドガイドラインを正しく理解し、モバイルプラットフォームに最適化されたビジュアルを作成することが求められます。
また、複数のステークホルダーと連携し、自身のタスクを主体的に遂行しながら、高いクオリティの成果物を安定してアウトプットしていただきます。

具体的に担当していただく5つの業務

1. アプリ内や自社メディアを含む多様なデジタル環境向けクリエイティブの制作
2. A/Bテストの実施と、ターゲット最適化されたコミュニケーションデザインの実行
3. オフラインキャンペーン向けの印刷物デザイン制作
4. Rocket Nowのマーケティングデザインアセットとして、高品質で再現性の高いデザイン制作
5. パートナーチームと共通目標を設定し、それを達成するための主体的なデザイン業務の遂行

応募資格

基本資格（必須）

• デザイン関連分野での2年以上の実務経験
• 応募の際は、レジュメに加え、ポートフォリオのご提出をお願いいたします
• Adobe Creative Suite、Figma、Generative AI に関する専門スキル
• 顧客獲得・CVR向上に寄与する戦略的なデザイン提案能力
• タイトなスケジュールでも高品質のクリエイティブを制作できるグラフィックデザインスキル
• チームワークを理解し、円滑なコミュニケーションができる方
• 日本語ネイティブレベル、または同等の日本語能力を有すること

歓迎資格

• 動画またはモーショングラフィックデザインの経験
• HTML/CSS・WordPressによるWeb制作スキル
• 英語、韓国語のいずれかでのコミュニケーション能力
• モバイルプラットフォームやプロダクトへの理解、または関連経験
• 顧客理解およびO2O業界トレンドの知識
• プロセス改善・効率化への取り組みと、自律的にタスクを推進する能力

採用プロセス

書類選考 → 電話／Zoom面接 → オンサイト（またはオンライン）面接 → 内定
※職種や状況により、プロセスが変更される場合があります。
※面接日程や結果は、ご提出いただいたメールアドレス宛にご連絡します。

勤務条件

• 雇用形態：正社員
• 試用期間：あり（期間・条件は別途通知）
• その他の詳細：ご応募後にご案内します

留意事項

• 募集枠が充足された場合、掲載終了前に募集を終了する可能性があります。
• 虚偽の情報が提出された場合、内定取消しの可能性があります。
• 法令に基づき、雇用保護に該当する方（例：退役軍人給付受給者、障がい者等）は優先選考となる場合があります。
• 入社時または入社後の業務内容・職位は、経験や事業上の必要性に応じて変更される可能性があります。
• 応募後の詳細は、メールまたは面接時にご案内します。

プライバシー通知

応募時に提供いただく個人情報は、以下のプライバシーポリシーに基づき、Coupangが収集・管理します：
https://www.coupang.jobs/jp/privacy-policy/

Get to Know Our Team  

Agoda Homes—a core business line within Agoda—supports a wide range of non-hotel accommodation types including serviced apartments, homes, private villas, farm stays, chalets, boats, and more. While these accommodations have always been available on Agoda.com, today’s evolving landscape demands a sharpened focus on expanding supply and elevating quality. Our team builds long-term, cross-cultural partnerships that create exceptional value for Agoda, our partners, and our customers.  

The Opportunity  

This role is responsible for expanding the supply of non-hotel accommodations in Japan, strengthening partner relationships, and improving the quality of Homes supply. The ideal Area Manager, Homes Supply has experience in the homes, hotel, or travel industry—especially online travel —and will manage accommodation partners to unlock opportunities for mutual business growth.  

The role includes sourcing and acquiring new supply, maintaining and optimizing existing relationships, and combining on-the-ground insights with data analysis to uncover strategic opportunities. You will communicate key findings to internal and external stakeholders and contribute to projects such as developing a host community network to accelerate supply growth. Key responsibilities of the role include managing relationships with our key supply partners in the Japanese markets, including ensuring we obtain the best prices and availability for our customers.  

This position is based in our Tokyo office. You will work closely with colleagues across regional and central teams, including teams in Thailand, South Korea, Taiwan, and more.  

In this role, you will be responsible for:  

• Lead, coach, and develop a small team of account managers, providing direction, feedback, and support to ensure high performance and alignment with team goals 

• Leverage analytical and problem-solving skills to drive the supply health of the assigned portfolio   

• Grow the business through targeted sourcing of new accommodation partners  

• Optimize existing supply by offering products to match market demands, improving business performance for accommodation partners, as well as ensuring we receive competitive rates and availability for our customers  

• Build trusted relationships with decision makers; use a consultative approach to increase engagement with Agoda’s programs  

• Report weekly/monthly KPIs and key metrics internally to showcase successes and highlight potential opportunities    

• Support Agoda Homes’ regional and global leadership in executing scalable initiatives/projects to drive Homes business growth   

• Assist in developing a community of hosts, host events, and attend relevant events in the market   

• Prepare materials to aid in growing our business during partner meetings   

• Consolidate feedback from hosts to understand product gaps and feature requests 

Please note that responsibilities may evolve based on business needs.  

What You’ll Need to Succeed:  

• Bachelor’s degree or equivalent in a relevant field 

• Fluency in both Japanese (for partner engagement) and English (for internal communication) 

• Minimum 8 years of experience in e-commerce, technology, or internet industries in B2B sales or similar partner-facing roles 

• Minimum 4 years of people management experience or project leadership experience 

• Proven track record as a self-starter who can think out of the box and autonomously execute projects in a fast-paced environment 

• Results-oriented strategic thinker who is assertive, creative, and open to innovation 

• Fast learner who adapts well to and is energized by change 

• Strong business development skills, with the ability to build and grow relationships with key partners and acquire new hosts onto our platform 

• Ability to effectively execute the team’s vision while communicating it clearly and gaining buy-in from key stakeholders 

• Strong interpersonal skills and the ability to influence both internal and external stakeholders; a collaborative mindset with strong execution and a “get-it-done” attitude 

• Proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and similar tools 

About the Role

Anduril is expanding into Japan at a pivotal moment for the Indo-Pacific. As regional security dynamics evolve, Japan is taking historic steps to modernize its defense posture and strengthen deterrence. In response, Anduril established a Tokyo office in late 2025 and is deepening its partnership with one of America’s closest allies—signaling a long-term commitment to Japan’s security and industrial future.

Anduril is seeking a Communications Manager to support and execute communications efforts in Japan. This role is focused on strong day-to-day execution—developing content, supporting media engagement, and helping translate Anduril’s capabilities into clear, locally relevant messaging.

You will work closely with global communications, business development, and policy teams to ensure consistent and effective messaging in a key allied market. This role reports to the Director, APAC Communications.

What You’ll Do

• Execute communications plans and campaigns in Japan
• Draft and localize press materials, statements, blog posts, and executive communications
• Support media outreach and maintain relationships with key journalists
• Prepare briefing materials and talking points for leadership engagements
• Monitor Japanese media and policy developments; provide summaries and insights
• Coordinate with internal stakeholders to support announcements and events
• Manage translation workflows and ensure accuracy and tone

Required Qualifications

• 5–8 years of experience in communications, PR, or public affairs
• Fluency in Japanese and professional English (written and spoken)
• Strong writing and editing skills across both languages
• Familiarity with Japan’s media landscape
• Ability to manage multiple projects and deadlines

Preferred Qualifications

• Experience in technology, defense, or government-related communications
• Experience working with international teams
• Media relations experience in Japan

The Impact You’ll Be Contributing to Moloco:

Moloco is seeking a strong communications leader to help build and execute our APAC communications strategy across both external and internal programs.

As Moloco continues to rapidly grow and add prominent customers, strong talent, and new technology capabilities, how we show up in key APAC markets will shape our regional reputation and our ability to attract and retain the best talent across the region. We're looking for someone who brings both big-picture narrative thinking and hands-on craft; someone who is equally comfortable crafting narratives, coaching leaders, pitching journalists directly, and managing complex agency partnerships across multiple markets.

This role requires someone who believes that external and internal communications are two sides of the same coin, and who has both the global perspective and the local market fluency to bring that belief to life across a diverse and dynamic region.

In this role, you will go beyond traditional PR to create a dynamic, creative approach to regional storytelling: shaping narratives through earned media, executive thought leadership, owned content, and strategic partnerships, while ensuring employees across the region feel informed, connected, and aligned with Moloco's global strategy.

This role partners closely with key leaders across the region and the broader organization, and reports to Moloco's Head of Communications.

The Opportunity:

• Help define and own Moloco's APAC communications strategy, leading the day-to-day of our external and internal communications programs across the region and evolving the function as the company scales.
• Partner with senior leaders across the region on communications strategy, coaching them on how to share Moloco's story effectively with both external audiences and internal teams.
• Build a modern regional external communications strategy that combines earned media, owned content, social and influencer engagement, and strategic storytelling partnerships tailored to local market dynamics.
• Localize and implement internal communications programs that connect APAC employees to the broader organization, reinforcing culture, strategy, and a sense of shared momentum.
• Personally pitch and cultivate relationships with journalists, analysts, and influencers across key APAC markets and beats.
• Manage and optimize agency relationships across multiple markets, ensuring message consistency while adapting to local dynamics.
• Navigate cultural and regulatory differences in communications approaches across APAC, with particular fluency in key markets including Korea and China.
• Anticipate issues and coordinate across Communications, Legal, and regional leadership to ensure timely, accurate, and trusted communications in a fast-moving, high-stakes environment.
• Oversee local reputation-critical communications and serve as primary regional spokesperson when needed

How Do I Know if the Role is Right For Me?

• 8-10 years of strategic communications experience, with significant experience spanning both external and internal communications at a high-growth or public tech company.
• Proven track record leading communications in APAC markets, with deep understanding of regional media landscapes, cultural nuances, and local market dynamics — particularly across Korea and/or China.
• Demonstrated B2B communications expertise, with the ability to reach technical buyers, business decision-makers, and C-suite executives across global markets.
• Experience running both external and internal communications as an integrated discipline, with clear impact on brand reputation, media presence, and employee alignment.
• Active media relationships and exceptional writing ability, with a willingness to personally execute high-priority initiatives alongside managing the broader function.
• High judgment and discretion, with experience navigating sensitive communications in a fast-moving, high-stakes environment.
• Genuine curiosity about AI and how it's changing the way we work, as well as an eagerness to bring that curiosity into how we build and run our communications function.

Get to know Okta Okta is the World’s Identity Company. We enable everyone to safely use any technology—anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and putting Identity at the heart of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We aren't looking for someone who checks every single box. We are looking for lifelong learners and people who can make our team better with their unique experiences. Join our team! We are building a world where Identity belongs to you.

As a member of the Okta Japan SE team, the Senior Solutions Engineer for the Auth0 Platform will serve as a key technical and business advisor to customers and partners. Leveraging a passion for technology and deep expertise, you will plan, propose, and demonstrate how Auth0 solutions solve critical business challenges for stakeholders ranging from field practitioners to C-level executives throughout the sales cycle. Consequently, you will directly contribute to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments to act as an authority on technology and the Identity Security domain, ensuring customers fully understand the value and potential of the Auth0 Platform.
• Communicate the value of implementing Auth0 solutions to customers in various positions (practitioners, managers, C-level) and earn their trust.
• Serve as a primary technical resource, confidently responding to product functionality questions and detailed technical inquiries from customers, partners, and internal Auth0 teams.
• Drive knowledge sharing by contributing to and utilizing best practices and reusable assets, proactively elevating the expertise and efficiency of the entire SE team.
• Support customer Proof of Concepts (PoCs) to technically demonstrate that implementing Auth0’s identity solutions will deliver value to the customer.
• Participate as a presenter and demonstrator in online or offline events aimed at evangelizing Auth0.
• Lead less experienced sales representatives and SEs, contributing to constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading industry-leading solutions that benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to become a top-tier Solutions Engineer by refining pre-sales skills, not just product and authentication technology knowledge.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management (IAM), Single Sign-On (SSO), Security, or API-based solutions.
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/Experience with Cloud Platforms (AWS, GCP, Azure) and tools such as Kubernetes, Terraform, or Serverless environments.
• Hands-on development experience in one or more of the following areas: Web Development (JavaScript, HTML, Front-end frameworks), Mobile Development (iOS, Android), Backend Development (Java, C#, Node.js, Python, PHP, Ruby), or IP-based real-time communications.
• Knowledge of modern technologies such as Generative AI, Intelligent Agents, and Conversational Bots.
• Understanding of core application security (Password Hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences/webinars or writing technical blogs.
• Experience working as a software developer.
• Experience communicating and working with overseas engineers in English.

What you can expect as an Okta employee

• Benefits
• Social Impact (Okta for Good)
• Okta's People, Connections, and Community

Okta builds a dynamic work environment by providing the best tools, technology, and benefits so that employees can work productively in an environment that suits their needs. Each organization has a unique way of working with flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today!

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider qualified applicants with criminal histories, consistent with applicable legal requirements.

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About Okta:
Okta is the leading independent provider of identity for the enterprise. We enable everyone to safely use any technology, anywhere, on any device or app. The Okta Platform and Auth0 Platform enable secure and flexible access, authentication, and automation, transforming people's experience in the digital world and placing identity at the core of business security and growth.

At Okta, we welcome diverse perspectives and experiences. We are not looking for someone who checks every single box. We are looking for lifelong learners and individuals who can make our team better through their unique experiences. Want to join our team? We are building a world where identity belongs to you.

As a Senior Solutions Engineer on the Okta Japan SE team responsible for the Okta Platform, you will serve as a key technical and business advisor to customers and partners. Leveraging your passion for technology and expertise, you will plan, propose, and demonstrate how Okta’s solutions solve critical challenges for customers—ranging from field managers to C-level executives—throughout the entire sales cycle. Ultimately, this role directly contributes to achieving quarterly and annual sales targets in Japan.

What you’ll be doing

• Collaborate with the sales team and related departments, acting as an authority on technology and the identity security domain, to ensure customers fully understand the value and potential of the Okta Platform.
• Communicate the value of adopting Okta solutions to customers in various roles—from practitioners and managers to C-level executives—to build trust.
• Explain concepts clearly to customers unfamiliar with Okta products or identity technology, while accurately answering questions from knowledgeable customers to establish credibility.
• Serve as a primary technical resource, confidently handling product features and detailed technical inquiries from customers, partners, and internal Okta teams.
• Promote knowledge sharing and actively enhance the expertise and efficiency of the entire SE team by contributing to and utilizing best practices and reusable assets.
• Support customers in executing Proof of Concepts (PoC) and technically demonstrate that adopting Okta’s identity solutions brings value to the customer.
• Participate as a presenter or demonstrator in online or offline events aimed at promoting Okta.
• Lead less experienced sales representatives and SEs, contributing to the constructive performance improvement of the entire team through appropriate feedback.

What you’ll bring to the role

• Experience in customer-facing roles as a Pre-sales SE or Technical Sales.
• Ability to build and maintain strong relationships of trust with customer technical staff and leaders throughout the sales process.
• Native-level Japanese with excellent communication and reading comprehension skills.
• Ability to convey questions and opinions in English via email, Slack, or one-on-one conversations.
• Joy in spreading solutions that lead the industry and benefit society.
• Enjoyment in collaborating with Okta’s expanding partner community in Japan and working with Pre-sales Engineers around the world.
• A desire to improve pre-sales skills—not just product or authentication technology knowledge—and aim to become a top-tier Solutions Engineer.

And extra credit if you have experience in any of the following!

• Pre-sales experience in an organization using sales methodologies such as SPIN, Solution Selling, or MEDDICC.
• Experience with Identity & Access Management, Single Sign-On, Security, and API-based solutions.
• Experience in the cybersecurity field (specifically design, implementation, or operation of security products/solutions like EDR/XDR, SIEM; or security risk assessment and consulting experience).
• Experience using at least one standard network security protocol (OAuth 2.0, OpenID Connect, SAML, LDAP, etc.).
• Knowledge/experience with cloud platforms (AWS, GCP, Azure) and tools like Kubernetes, Terraform, or serverless environments.
• Understanding of core security in general applications (password hashing, SSL/TLS, EAR, XSS, XSRF).
• Experience speaking at technical conferences or webinars, or writing technical blogs.
• Experience communicating and working with overseas engineers in English.

What you can look forward to as an Okta employee

• Benefits
• Social Impact Activities
• Okta’s People, Connections, and Community

Okta is building a dynamic work environment by providing the best tools, technology, and benefits to help employees work productively in an environment that suits their individual needs. Each organization operates with unique flexibility and mobility so that every employee can be their most creative and successful self, regardless of where they live. Find your place at Okta today! Careers at Okta.

Okta is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or veteran status. We also consider qualified applicants with arrest and conviction records in accordance with applicable laws. If you require reasonable accommodation to participate in the application or interview process, please use this form to apply.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy.

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The Okta Technical Account Management (TAM) Team

The TAM team empowers Okta customers to deliver secure, scalable, and transformative identity solutions by acting as their trusted identity coach. We drive lasting success through elevated technical maturity, proactively guiding their identity decisions and long-term identity vision. We guide a customer’s strategy for customer identity, workforce identity, and security posture while driving value in Okta’s suite of products and, ultimately, retention at contract renewal.

The Auth0 Technical Account Manager Opportunity

This is an exciting opportunity for an experienced technical expert to join the Okta Japan TAM team. This role specialises in the Auth0 platform, which is an easy-to-implement, adaptable authentication and authorization platform for Consumer and SaaS applications. Basically, we make your login experience awesome. 

You will be working with a portfolio of well-known brands on their Auth0 implementations as an identity coach. Building close relationships with technical stakeholders from early in the customer lifecycle, you will learn their business, goals, challenges and technical landscape, ensuring Okta delivers on a long-term strategic plan to help solve these challenges and realize the value of their Auth0 platform investment, while continuing to evolve to solve new objectives and improve security posture.

The ideal candidate for this role has experience in either customer business-facing or technical delivery. They exhibit both interest and adaptability to both technical and business discussions, including agility in conversation and intelligent follow-through for customers. They are able to showcase an understanding of the TAM role through concrete examples of problem-solving strategies and tactics often faced in the role. 

What you’ll be doing:

• Serve as a trusted Identity Coach, guiding customers to achieve their objectives through timely technical guidance, advice, enablement, and best practice sharing
• Learn our customers’ business, gaining insights into their strategies, goals, and challenges, through the lens of identity
• Build and nurture long-term relationships with stakeholder personas from developers, engineering leads, app builders, and product owners, through to C-level exec, evolving customers into Auth0 champions
• Conduct quarterly customer meetings with executives to recap past value, show progress on current initiatives and future state or roadmap items
• Conduct ad hoc customer meetings with technical practitioners on identity solutions, technical guidance and best practices
• Monitor customer health, satisfaction, and engagement, proactively addressing risks and escalations
• Collaborate with stakeholders to develop strategies to increase customer adoption, and uncover growth opportunities that will solidify Auth0 for the entirety of customer identity
• Analyse trends, identify areas for improvement, and take action to optimise customer outcomes
• Act as a product evangelist, educating customers on new features and alignment of roadmaps to enhance their experience
• Represent the voice of the customer, ensuring their needs and feedback shape the company’s approach

Requirements:

• 5+ years of total experience in information technology, with a Bachelor’s degree; or an advanced degree without experience; or equivalent experience.
• At least 3 years of hands-on experience as a Technical Account Manager (TAM), or comparable customer-facing role, preferably in the IAM space
• Native-level Japanese proficiency with excellent communication and reading comprehension skills.
• Ability to ask questions and express opinions in English via email, Slack, or one-on-one conversations.
• Familiarity with the following core CIAM areas or technical competencies: 
• Technologies and protocols to support authentication and authorization (OAuth, OpenID Connect, and SAML 2.0)
• Consuming APIs and HTTP request methods
• High-level understanding of custom consumer and SaaS apps, both web and native
• Passion for learning cybersecurity principles for IT and consumer applications
• Experience with SaaS/PaaS/cloud-based services, driving their adoption, integration, and ongoing use
• Basic knowledge of software development lifecycle, interest in programming languages, and application builder practices
• A customer-first mindset with the energy and problem-solving skills to address technical challenges and achieve customers' business and technical objectives
• Ability to manage multiple projects simultaneously, perform customer research, generate reports, and analyse data. Strong presentation and whiteboarding/diagram skills
• Excellent communication skills with the ability to set expectations and communicate goals and objectives with customers at various levels, from a developer to C-level exec
• Ability to influence customer behaviour & health metrics across a portfolio of customers

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#LI - hybrid

The Workplace Site Manager is responsible for overseeing the daily operations, maintenance, and overall functionality of our Tokyo office, as well as supporting smaller service offices in the Asia-Pacific region. This role ensures a safe, efficient, and well-managed environment that supports business operations, employee productivity, and amplifies Okta’s mission, values, and culture. The Workplace Site Manager coordinates with vendors, manages facilities, and acts as the key point of contact for all site-related matters.

We seek a bilingual candidate, fluent in both Japanese and English language, who will champion Okta’s core values (Love our customers, Always secure. Always on., Build and own it, and Drive what's next) and add to our company culture.

The ideal candidate is customer service oriented, is able to build relationships with key stakeholders and executive leadership from diverse backgrounds and cultures, is able to curate and manage culture initiatives, has a good attention to detail and has budget management experience.
This is a full-time role based in our beautiful office in Shibuya, Tokyo, reporting into the Regional Senior Manager, APJ. While we offer dynamic workplace policies that enable our employees to work from anywhere, this role requires you to be in the office.

Key Responsibilities:
Site Operations Management

• Oversee day-to-day site operations and ensure offices are running smoothly
• Manage our lunch and snack program, in-office culture events, and all other programs
  and services as needed
• Monitor facility performance and address operational issues promptly
• Ensure compliance with company policies and local regulations
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required

Facilities & Maintenance

• Manage office maintenance/repair activities and building access
• Coordinate with landlords, contractors, service providers and vendors
• Conduct regular site inspections to ensure standards are met

Health, Safety & Compliance

• Ensure workplace health and safety standards are maintained
• Implement and monitor emergency preparedness procedures
• Conduct risk assessments and ensure compliance with legal requirements

Vendor & Contract Management

• Manage external vendors and contractors
• Monitor vendor performance and ensure service level agreements are met
• Control costs and ensure budget adherence

Workplace Experience

• Maintain a clean, safe and productive work environment
• Address employee concerns related to the workplace
• Support workplace initiatives and improvements
• Support visiting employees to our offices

Space & Resource Management

• Manage space allocation and utilization
• Oversee workplace resources, assets and supplies
• Support office moves, expansions, reconfigurations and/or decommissioning works
• Support our international team by assisting as a local point of contact for our realtors
  and/or landlords

Reporting & Administration

• Maintain records of maintenance, incidents, and compliance activities
• Prepare reports on site performance and operational metrics as needed
• Maintain and manage workplace budgets for your sites, including but not limited to
  forecasts, accruals, operational budgets etc.
• Support audits and inspections
• Work closely with the APJ and Global Operations Workplace team to drive visions,
  methods, and targets.
• Oversee and manage service offices and/or programs for remote employees within APJ,
  as and when required.

Preferred Qualifications & Skills

• A minimum of 3+ years of workplace/facilities management experience
• The position is expected to be in office 5 days per week, occasional exceptions for
  flexibility can be discussed
• Has strong management skills, and experience working with diverse cross-functional teams
• A proven ability to be a self-starter capable of driving results without significant supervision
• Exceptional organizational skills and financial acumen
• Strong ability to multi-task and has the ability to prioritize activities effectively while ensuring a high level of accuracy and attention to detail
• A background in Workplace Services focused on exceptional customer service and promoting a positive employee experience for employees, candidates, clients and vendors alike.
• Strong knowledge of systems and collaboration tools, including ServiceNow, GSuite, Slack, etc.
• Verbal and written communication skills in Japanese and English are required.

#LI-onsite

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The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Enterprise Account Executive, Auth0, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 8+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives
• Fluent Japanese 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

Okta is an Equal Opportunity Employer.

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The Auth0 Sales Team

Auth0 supports Okta’s vision of freeing anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of log-ins every year for Consumer and SaaS applications. As an Auth0 Account Executive, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Auth0 customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

Account Executive, Auth0

The successful candidate is a highly motivated, self-driven, and senior sales executive who is passionate about winning key new logos, about engineering and product technology and about driving protection against the biggest identity threats. 

As an Auth0 Account Executive, you will be working with Japan Auth0 resellers and distributors, focused on providing value to Japan's most mature Product Development teams (Engineering, Product, Security and Architecture). You will continually drive territory growth primarily through net new logos acquisition as well as through cultivating relationships to develop and grow existing Auth0 customers.

What you’ll be doing: 

• Build a plan to guide your long-term approach to net new logo pipeline generation 
• Consistently deliver revenue targets to support YoY territory growth 
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Demonstrable skills in creating compelling artifacts, documents and presentations to convey ideas
• Highly experienced in Executive Stakeholder alignment and running Quarterly Business Reviews  
• Scope, negotiate and close agreements to meet and exceed revenue quota targets 
• Holistically embrace, access, and utilize partners to identify and open opportunities 
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc) - Proven track record of partnering with key SIs and AWS.
• Travel as necessary to build and cultivate customer and prospect relationships

What you’ll bring to the role:

• 5+ years success in growing revenue for sophisticated, complex enterprise SaaS products
• Ability to evangelize, educate and create demand within the Product, Digital and Engineering organizations, with a strong track record of pitching and closing to Product, Engineering, and Architecture decision makers.
• Deep technical discovery skills that resonate with the developer community (you must have a strong grasp of product development lifecycle, devops, engineering terminology, product management)
• Strong technical acumen with proven ability to connect a technical sale to a companies’ business and transformation outcomes
• Outstanding communication and presentation skills with audiences of all levels (both Practitioners and Executives) and all technical aptitudes, with attention to detail.
• Prior experience working with Engineering, Product and Digital Transformation Initiatives 
• Confident and self driven with the humility required to successfully work in teams
• Proven record of out of the box thinking to open up new logos and win transformative opportunities.
• Expertise using a Sales Framework such as MEDDPICC, Challenger or Sandler (we use MEDDPICC)
• Consistently high-level energy, rigor and accuracy with forecasting and opportunity hygiene management

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