WHAT IS BOX?  

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU 

The Commercial Legal Director in Japan will lead and manage all commercial legal matters within the organization, providing strategic legal advice to support business objectives. This role involves leading the Japan Legal team, managing team member(s), overseeing contract negotiations, managing legal risks related to commercial transactions, ensuring compliance with relevant laws and regulations, and collaborating closely with internal stakeholders including sales, procurement, other members of Box’s global legal team, and senior management. This is a tremendous opportunity to join an established legal team and add significant value to a dynamic and disruptive company. In this role, you will help make an immediate impact on issues within the organization and be part of its fun culture. This role will be based in Box’s Tokyo office. 

WHAT YOU'LL DO 

• Developing and implementing the Japan Legal strategy and procedures in line with the Global Legal team. 

• Organizing and establishing day-to-day management of the Japan Legal team member and processes in line with agreed objectives and the Japan GTM’s strategic plan.  

• Lead negotiation and drafting of complex commercial contracts to protect the company’s interests while enabling business growth. 

• Lead the provision of legal advice to the Japan Leadership Team and the team member in K.K. Box Japan’s business activities and in proffering solutions to legal issues, constraints, risks, options, consequences and approaches. 

• Collaborate with business leaders on updates and revisions to programs and Box policies where needed. 

• Review and sign-off of various legal templates including translation. 

• Carry out other tasks/projects assigned by Legal senior management or the　Japan Leadership team. 

• Mentor and guide the Japan Legal team member(s) to build capability within the department. 

WHO YOU ARE  

• Work experience in a law firm or the legal department of a commercial entity in Japan (more than 10 years) 

• Knowledge of Japanese law and some familiarity of Anglo-American law 

• Knowledge of Japan’s Act on the Protection of Personal Information, GDPR and/or US privacy legislation is preferable. 

• Proven track record in negotiating and drafting complex commercial contracts 

• Native level Japanese with the ability to communicate in English (business level) 

• Qualified lawyer or Legal educational background (law degree or law school graduate) 

• Excellent communication, negotiation, and interpersonal skills 

• Ability to work effectively under pressure and manage multiple priorities 

• Commercially minded with strong problem-solving abilities 

• Demonstrating leadership capabilities, including ability to manage team members to attain goals. 

• Love to learn new technologies, tools and eager to grow continuously. 

Head-over-heels about this role — but not sure you meet all the requirements? Apply anyway! At Box, we take a big-picture approach to hiring that fosters authenticity, diversity, and inclusion. If you're passionate about this opportunity, chances are, you shine pretty bright. 

EQUAL OPPORTUNITY  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience. 

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond. 

About the role

As a member of the Applied AI team at Anthropic, you will be a technical Product Engineer focused on becoming a trusted technical advisor to customers as they adopt Claude. You will work closely with customer product and engineering teams as they ship new products powered by Claude: advising on architecture design decisions, developing evaluation frameworks, and guiding customers through the most cutting edge implementation patterns for LLMs.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from technical discovery through successful deployment. You'll combine deep engineering expertise with customer-facing skills to help customers understand the potential of working with LLMs and build innovative solutions that address complex business challenges while maintaining our high standards for safety and reliability. 

Responsibilities

• Serve as a technical advisor to Anthropic customers as they deploy new products & workflows with our models: from discovery through deployment, coordinating internally across multiple teams to drive customer success

• Partner with account executives to deeply understand customer product requirements and architect technical solutions, ensuring alignment between business objectives and technical implementation

• Guide technical architecture decisions and help customers build state-of-the-art products & workflows with LLMs via API

• Develop customized pilots, prototypes, and evaluation suites that make the case for customer deployment of our models into customer products and workflows via our API

• Lead hands-on technical workshops and code reviews with customer engineering teams

• Identify common design patterns and contribute insights back to our Product and Engineering teams 

• Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks

• Travel occasionally to customer sites for workshops, implementation support, and building relationships

• Attend conferences, lead speaking engagements, write blog posts and white papers on topics surrounding the AI space

You may be a good fit if you have

• 4+ years of experience in a technical roles such as Customer Engineer, Forward Deployed Engineer, Software Engineer or Technical Product Manager with a desire to work closely with customers

• Production experience with LLMs including advanced prompt engineering, agent development, evaluation frameworks, and deployment at scale

• Strong programming skills with proficiency in Python and experience building production applications

• Expertise working with common LLM implementation patterns, prompt engineering, evaluation frameworks, agent frameworks, and retrieval frameworks.

• Ability to navigate ambiguity and execute across domains with intellectual openness, finding simple solutions to complex problems

• High cooperation mindset for cross-organizational collaboration, balancing competing priorities with integrity

• Passion for advancing safe, beneficial AI systems through creative technical applications

• Exceptional communication skills to convey technical concepts to diverse stakeholders while maintaining a low ego and collaborative approach

• Fluent in Japanese and English

Deadline to apply: None. Applications will be reviewed on a rolling basis. 

About the role

As an Applied AI team member at Anthropic, you will be a Pre-Sales architect focused on becoming a trusted technical advisor helping large enterprises understand the value of Claude and paint the vision on how they can successfully integrate and deploy Claude into their technology stack. You'll combine your deep technical expertise with customer-facing skills to architect innovative LLM solutions that address complex business challenges while maintaining our high standards for safety and reliability.

Working closely with our Sales, Product, and Engineering teams, you'll guide customers from initial technical discovery through successful deployment. You'll leverage your expertise to help customers understand Claude's capabilities, develop evals, and design scalable architectures that maximize the value of our AI systems.

Responsibilities:

• Partner with account executives across Japan to deeply understand customer requirements and translate them into technical solutions, ensuring alignment between business objectives and technical implementation

• Serve as the primary technical advisor to enterprise customers across Japan throughout their Claude adoption journey, from discovery to initial evaluation through deployment. You will need to coordinate internally across multiple teams & stakeholders to drive customer success

• Support customers building with both the Claude API and Claude for Work 

• Create and deliver compelling technical content tailored to different audiences across Japan. You will need to be able to spread the gamut from technical deep dives for engineering & development teams up to business value focused conversations with executives

• Guide technical architecture decisions and help customers across Japan integrate Claude effectively into their existing technology stack

• Help customers develop evaluation frameworks to measure Claude's performance for their specific use cases

• Identify common integration patterns and contribute insights back to our Product and Engineering teams

• Travel occasionally to customer sites for workshops, technical deep dives, and relationship building

• Maintain strong knowledge of the latest developments in LLM capabilities and implementation patterns

You may be a good fit if you have:

• 5+ years of experience in technical customer-facing roles such as Solutions Architect, Sales Engineer, or Technical Account Manager

• Native-level Japanese fluency and business-level English required

• Experience working with enterprise customers, navigating complex buying cycles involving multiple stakeholders

• Exceptional ability to build relationships with and communicate technical concepts to diverse stakeholders to include C-suite executives, engineering & IT teams, and more

• Strong technical communication skills with the ability to translate customer requirements between technical and business stakeholders

• Experience designing scalable cloud architectures and integrating with enterprise systems

• Comfortable with python

• Familiarity with common LLM frameworks and tools or a background in machine learning or data science

• Excitement for engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• A love of teaching, mentoring, and helping others succeed

• Excellent communication and interpersonal skills, able to convey complicated topics in easily understandable terms to a diverse set of external and internal stakeholders. You enjoy engaging in cross-organizational collaboration, working through trade-offs, and balancing competing priorities

• Passion for thinking creatively about how to use technology in a way that is safe and beneficial, and ultimately furthers the goal of advancing safe AI systems

About the role

We are looking for an experienced tech transactions attorney to join our legal team. This is a uniquely strategic role with a mix of both internal and external-facing responsibilities in a region of increasing importance and growth for Applied Intuition. In short, this role will make an impact. You will primarily support Sales, Product, and Engineering. You will also have opportunities to expand your role as part of a small legal team in a high growth start up, and as our first attorney in Asia.

Our ideal candidate is a business-minded lawyer who is focused on execution, prepared to lead on important deals, and comfortable making thoughtful and creative decisions. The role will require a high degree of self-sufficiency but also someone who enjoys being part of a supportive team dedicated to providing top legal service to our internal clients. You must be willing to roll up your sleeves and be comfortable working in ambiguity.

At Applied Intuition, you will:

• Lead the drafting, structuring, and negotiating of complex commercial contracts with a diverse range of customers and partners from automotive OEMs, Autonomous Vehicle (AV) startups, and other players in the automotive and mobility ecosystems.
• Be a trusted advisor to the leadership team on legal matters critical to the growth of the business. 
• Collaborate cross-functionally with multiple stakeholders (e.g., Sales,Finance, Product, Engineering, etc.) to lead key initiatives.
• Support activities related to IP, Product, and Compliance as needed. 
• Create forms, playbooks, and training to improve consistency, execution speed, risk mitigation, and scalability.
• Develop and implement scalable and sustainable legal operations processes, programs and tools to support the legal team’s efficient delivery of services to the broader company.
• Proactively manage other duties that may arise as part of a small legal team in a high growth start-up.

We’re looking for someone who has:

• Qualification to practice law in Japan (Bengoshi), or equivalent legal qualification; ideally J.D. or LL.M. degree, with admission to practice in at least one U.S. jurisdiction.
• Fluency in both English and Japanese (written and verbal), with the ability to operate effectively in a bilingual business environment.
• Experience structuring, drafting and negotiating complex commercial agreements, including software licenses, strategic partnerships, and joint development agreements.
• Demeanor to thrive in a fast-paced sales focused environment, requiring exceptional organizational skills, juggling priorities, and adhering to strict deadlines.
• 5+ years' of experience with the activities described above. 

Nice to have:

• Experience supporting cross-border transactions, particularly involving U.S., Japan and Korea-based stakeholders.
• Experience working in the Japanese office of a U.S. or multinational company, or advising multinational clients in a law firm or in-house environment.
• Experience with some combination of law firm and in-house work.
• Computer science, engineering, or other technical background.
• Prior experience in technology, automotive, mobility, or other deep-tech industries.
•  

Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.

About the role

As an Enterprise Account Executive, Manufacturing & Automotive based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's manufacturing and automotive industries — two of the largest and most technically sophisticated sectors in the world. You'll own the full sales cycle from prospecting to closing, working with senior leaders at OEMs, tier-1 suppliers, and industrial manufacturers to help them accelerate R&D, optimize production operations, and transform engineering and knowledge work with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new accounts and expanding relationships across Japan's major automotive OEMs, tier-1 and tier-2 suppliers, heavy industry manufacturers, electronics manufacturers, and industrial equipment companies
• Build and execute territory plans, identifying high-value opportunities across passenger vehicle and commercial vehicle OEMs, automotive parts suppliers, industrial machinery manufacturers, semiconductor and electronics producers, and materials/chemicals companies
• Lead consultative sales processes with senior stakeholders — including chief engineers, R&D directors, heads of digital transformation, manufacturing engineering leaders, connected-vehicle and software-defined vehicle (SDV) leads, and plant operations executives — positioning AI as a driver for engineering productivity, design and simulation acceleration, supply chain intelligence, factory floor optimization, and in-vehicle/product experiences
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions tailored to the rigorous safety, quality, and reliability standards of automotive and manufacturing workflows, while respecting IP protection and data sovereignty requirements
• Stay deeply informed about trends across Japan's manufacturing and automotive sectors and global industry shifts — including electrification, SDV, autonomous driving, Industry 4.0, and smart factory initiatives — ensuring Anthropic is consistently positioned as a relevant and forward-thinking partner to companies navigating rapid technological transformation

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to the manufacturing or automotive industry — whether selling directly into OEMs, tier-1 suppliers, industrial manufacturers, or adjacent technology partners (PLM, CAD/CAE, MES, industrial software, cloud/data platforms) within the ecosystem
• A genuine understanding of how product development, manufacturing operations, and engineering organizations work in Japan, including the distinct dynamics of keiretsu relationships, long-cycle OEM–supplier partnerships, and the coexistence of traditional monozukuri culture with digital transformation initiatives
• A track record of building trusted relationships with technically sophisticated engineering and manufacturing teams, navigating organizations where chief engineers, R&D leaders, and plant/operations executives hold significant influence over technology decisions alongside traditional IT leadership
• Demonstrated ability to manage complex, multi-stakeholder sales cycles typical of automotive and manufacturing enterprises — where decisions often involve multiple business units, rigorous POC and evaluation processes, and long-horizon strategic planning
• Proven experience exceeding revenue targets by identifying and closing opportunities across a diverse portfolio of manufacturing and automotive companies with varying scales, business models, and digital maturity
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's manufacturing and automotive sectors combined with relationship-focused execution that earns trust with engineering, manufacturing, and business leaders alike
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, Telecommunications based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's government and Telecommunications organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize the Telecommunications industry and operations with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major Telecommunications accounts and expanding existing relationships across Japan's government entities and Telecommunications
• Build and execute territory plans, identifying high-value opportunities across national government ministries, prefectural and municipal governments, and quasi-governmental organizations
• Lead consultative sales processes with senior government officials, procurement leaders, and technical stakeholders, positioning AI as a driver for digital government transformation and improved citizen services
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet stringent security, compliance, and procurement requirements

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to Telecommunications sector accounts, driving adoption of emerging technologies with a consultative, solutions-oriented sales approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with government entities by understanding Telecommunications sector procurement requirements and crafting compliant solutions
• Demonstrated ability to navigate Telecommunications stakeholder ecosystems, building consensus across multiple departments, budget authorities, and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across different government fiscal timelines
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality. You are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's Telecommunications sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for public benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, Transportation & Utilities based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's transportation and utility infrastructure organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them improve operational resilience, optimize asset performance, and deliver safer and more efficient services with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major accounts and expanding existing relationships across Japan's railway operators, airlines, logistics providers, electric and gas utilities, and water infrastructure organizations
• Build and execute territory plans, identifying high-value opportunities across national and regional rail groups, major carriers, electric power companies, and municipal utility providers
• Lead consultative sales processes with senior executives — including CIOs, CDOs, COOs, and heads of operations and safety — positioning AI as a driver for predictive maintenance, energy management, operational efficiency, and infrastructure resilience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet the stringent safety, reliability, and regulatory standards governing Japan's critical infrastructure sectors

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to transportation and/or utility accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with infrastructure-focused organizations by understanding the safety, regulatory, and operational requirements unique to these sectors
• Demonstrated ability to navigate the stakeholder ecosystems of asset-heavy industries, building consensus across operations, engineering, IT, and executive leadership with multiple layers of approval
• Proven experience exceeding revenue targets by effectively managing pipeline across the long planning and procurement cycles typical of infrastructure organizations
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's transportation and utility sectors combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role:

We are hiring our first Tokyo-based Product Support Specialists, who will grow our global presence as a team and serve as champions of our unique support brand. You’ll be at the front lines of safely delivering AI to the world by responding to, investigating, and tracking user needs in your day to day. Additionally, you’ll help us identify – and close – gaps in our team’s technical knowledge, provide high-touch support to strategic customers, and demonstrate deep care for how we systematically support customers at scale. 

This role requires native-level Japanese and business-level English proficiency, as candidates will support both Japanese-speaking customers and those across APAC/ANZ in English.

Note: Specialists in Tokyo will work 10am - 6pm, Monday to Friday. 

Responsibilities:

• Become an expert in all Anthropic products
• Respond to user support cases, in English and Japanese, with a variety of complexity, from simple billing or account questions for individuals to complex API debugging for large businesses 
• Clearly and empathetically communicate with a wide range of user personas, context-switching between guiding executives in a high-touch model to assisting consumer users in a rapid pace
• Manage on-call tasks for high-urgency user issues with extreme ownership. This includes being on critical ‘pager duty’ during APAC hours to ensure 24/7 Support for Critical Queries.
• Prioritize critically and comfortably adapt to an ever-evolving product landscape
• Operate in ambiguity, making informed decisions even in never-before-seen situations
• Partner with engineers, teammates, and other internal stakeholders to diagnose and resolve user issues, both individually and at scale
• Suggest and drive improvements to increase user satisfaction through support processes as well as own initiatives that increase efficiency and drive down contact rates
• Uplevel our team’s technical knowledge by scoping gaps, working with cross-functional partners to deeply understand relevant nuances, and building resources that grow with our products

You may be a good fit if you:

• Have experience in providing technical product support, in both English and Japanese, within a second tier, escalated, or priority support team.
• Are familiar with APIs and technical SaaS products and can deeply understand technical docs with ease
• Have demonstrated an ability to thrive in fast-paced, reactive situations while meeting core support metrics targets (e.g. CSAT, SLA, etc.)
• Possess strong user empathy and are expert in the lifecycle of a support case; you can read between the lines of a user’s question, put yourself in their shoes, and get at the heart of their needs for a speedy, satisfying resolution
• Have crisp but kind written communication skills and a deep care for the details
• Enjoy helping others learn about new features and complex concepts
• Are persistent and curious; you delight in the hunt of tracking down a bug or issue, and are energized by fixing this for all similar users going forward
• Have experience contributing to the foundations of a support team – this is essential, highly valuable, but often unglamorous work. And particularly key for this role due to it being among the first Support hires in APAC.
• Are proficient at working in a technical environment and are interested in Anthropic’s products
• Possess a deep sense of ownership, and are excited to help us build our team!

About the role

As the founding member of our Japan Revenue Strategy & Operations team, you'll be instrumental in driving revenue growth across key market segments by partnering with sales leadership to develop and execute region-specific strategies. You will serve as a strategic partner, shaping how we win in Japan while building the operational foundations to scale.

Responsibilities:

Go-to-Market Strategy:

• Own the Go-to-Market planning process, including quarterly and annual cycles, and collaborate with Finance on target setting.
• Develop the strategy for segmenting territories and accounts.
• Identify market opportunities, assess competitive dynamics, and inform regional expansion priorities.
• Support Go-to-Market execution for alliances, focusing on co-selling, managing the partner pipeline, and facilitating joint planning.
• Analyze region-specific sales metrics and pipeline dynamics to develop proactive insights.

Cross-Functional Leadership:

• Lead collaboration across Strategy and RevOps, Sales Enablement, Strategic Finance, Product, and Marketing teams to ensure alignment.
• Prepare executive-level materials including performance reviews, strategic planning sessions, and board updates.
• Drive cross-functional alignment on go-to-market execution.

Operations & Infrastructure:

• Execute critical processes including strategic account transitions, CRM configurations, and market data management.
• Optimize the sales technology stack and ensure effective adoption of Salesforce and other sales tools.
• Ensure smooth operations across complex, multi-stakeholder sales motions typical in enterprise B2B software.

You may be a good fit if you have:

Required qualifications:

• 8-10+ years of experience in B2B SaaS or enterprise software, including direct experience in sales strategy, revenue operations, or commercial GTM roles
• Strong analytical capabilities with demonstrated ability to convert complex data into actionable insights
• Proven experience designing territories, setting quotas, and building variable compensation plans for enterprise sales teams
• Extensive experience with enterprise CRM systems (Salesforce required) and business intelligence tools
• Strong cross-functional skills with the ability to influence without direct authority and partner effectively with C-level stakeholders and senior sales leadership
• Experience advising or partnering with regional leadership on GTM strategy
• Business-level Japanese required; English proficiency strongly preferred

Strong candidates may also have:

• Track record of scaling sales organizations through 3x+ growth periods in B2B software
• Experience in Chief of Staff or Business Operations roles supporting regional leadership, go-to-market strategies for alliances, or consulting
• MBA or advanced degree

About the role

In this role, you'll lead a team of Account Executives driving the adoption of safe, frontier AI with top enterprises across Japan. This role is critical to Anthropic's APAC expansion.

You'll leverage your leadership expertise to propel revenue growth while developing a high-performing team. Working closely with Applied AI Engineering, Product, GTM, and Marketing teams, you'll help enterprise customers deploy AI solutions and refine our market positioning for Japan.

The ideal candidate will have a deep understanding of Japanese business culture, a passion for developing people, and the ability to navigate Japan's consensus-driven sales environment.

Responsibilities:

• Build and lead a high-performing team of Account Executives, providing coaching, mentorship, and guidance to drive team success

• Develop and implement sales strategies tailored to enterprise procurement cycles and budgeting processes to meet and exceed team revenue quotas

• Create and maintain accurate forecasts, pipeline management, and reporting while ensuring data integrity in CRM systems

• Partner with Enablement to develop training programs and resources that accelerate AE ramp time and effectiveness, with focus on Japanese enterprise buying cycles and decision-making processes

• Work closely with Applied AI Engineering teams to demonstrate technical capabilities pre-sales and optimize solutions post-sales

• Enable your team to have credible technical conversations about AI applications while maintaining appropriate guardrails

• Build strong partnerships across the organization to drive strategic initiatives

• Identify and execute on new market opportunities and use cases for Anthropic's AI solutions across enterprise segments

• Help your team navigate complex enterprise stakeholder ecosystems including executives, IT departments, and procurement offices to build consensus

You may be a good fit if you have:

• 15+ years of enterprise sales experience, preferably driving adoption of SaaS or emerging technologies

• 5+ years of sales leadership experience within the Enterprise segment

• Proven track record of building and leading high-performing sales teams selling into large enterprises, with demonstrated success in coaching and developing AEs

• Experience establishing and scaling sales processes, tools, and methodologies in fast-growing organizations

• Strong technical acumen with ability to enable credible AI conversations

• Track record of successful partnership with technical teams throughout the customer journey

• Deep understanding of enterprise buying cycles, procurement frameworks, and common pain points across industries

• Demonstrated ability to navigate complex, multithreaded sales cycles across diverse stakeholder groups and drive cross-functional initiatives

• Experience managing complex enterprise sales cycles and helping AEs secure strategic deals

• Excellent communication skills and ability to build relationships across all levels, from individual contributors to C-suite executives

• Strategic approach to market analysis combined with tactical excellence in execution

• Passion for AI technology and commitment to its safe, responsible development

• Business-level Japanese required; English proficiency strongly preferred

About the role

As a Business Development Representative at Anthropic, you'll drive the adoption of safe, frontier AI by optimizing our lead management processes and identifying new market opportunities. In this pivotal role, you'll enable our sales team to focus on high-value, revenue-generating activities by leveraging your analytical skills, project management expertise, and strategic thinking. Your role is critical in streamlining our sales pipeline and uncovering untapped potential in the AI market.

Responsibilities:

• Maintain full ownership of pipeline generating activities in your sales territory

• Collaborate with sales teams to understand their needs and optimize lead handoff processes

• Manage and prioritize a high volume of inbound leads

• Conduct initial qualifications for high-potential leads

• Outbound against strategic prospects to generate high-intent opportunities with Startup and Enterprise teams

• Support the development and execution of strategic outbound initiatives

• Provide data-driven insights to inform sales strategies and resource allocation

• Continuously refine processes to improve efficiency and effectiveness

You may be a good fit if you have:

• 2-3+ years of experience in a fast-growing startup, preferably in lead management and project management roles or 2-3+ years of experience in a field like finance & investment banking, consulting or software engineering

• Strong analytical skills with the ability to translate data into actionable insights

• Experience with Salesforce, HubSpot, and SQL (preferred)

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced, dynamic environment

• Passion for AI/ML and understanding of API-first or consumption-based business models

• Fluent in Japanese and English 

About the role

As an Enterprise Account Executive, Financial Services & Insurance based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's financial services and insurance organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them modernize operations, strengthen risk management, and enhance customer experiences with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major FSI accounts and expanding existing relationships across Japan's banks, insurers, asset managers, and fintech companies
• Build and execute territory plans, identifying high-value opportunities across megabanks, regional banks, life and non-life insurers, and diversified financial groups
• Lead consultative sales processes with senior executives — including CIOs, CDOs, Chief Risk Officers, and compliance leaders — positioning AI as a driver for digital transformation, regulatory compliance, and improved customer experience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that meet the stringent regulatory, security, and data governance requirements of the FSI sector

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to financial services and insurance accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex, long-cycle sales processes and securing strategic deals with FSI organizations by understanding sector-specific regulatory and compliance frameworks and crafting compliant solutions
• Demonstrated ability to navigate FSI stakeholder ecosystems, building consensus across IT, risk, compliance, and business operations teams with multiple budget authorities and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across the varying budget cycles and fiscal timelines of large financial institutions
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's FSI sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, Retail based in Tokyo, you'll drive the adoption of safe, frontier AI technology across Japan's retail and consumer commerce organizations. You'll own the full sales cycle from prospecting to closing, working with senior leaders to help them optimize operations, personalize customer experiences at scale, and strengthen their competitive position with Anthropic's AI solutions.

Responsibilities:

• Own and exceed revenue targets by winning new major retail accounts and expanding existing relationships across Japan's domestic retailers, convenience store chains, e-commerce platforms, and omnichannel brands
• Build and execute territory plans, identifying high-value opportunities across supermarket and convenience store groups, specialty retailers, fashion houses, and marketplace platforms
• Lead consultative sales processes with senior executives — including CIOs, CDOs, CMOs, and heads of supply chain and e-commerce — positioning AI as a driver for demand forecasting, personalization, inventory optimization, and enhanced customer experience
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships) to deliver solutions that integrate with existing retail technology stacks while meeting Japan's data privacy requirements under the APPI framework

You may be a good fit if you have:

• 8+ years of enterprise sales experience in Japan with significant exposure to retail and consumer commerce accounts, driving adoption of emerging technologies with a consultative, solutions-oriented approach
• A track record of managing complex sales processes and securing strategic deals with large-scale retailers by understanding the operational and technology challenges unique to Japan's retail landscape
• Demonstrated ability to navigate retail stakeholder ecosystems, building consensus across merchandising, supply chain, digital, and customer experience teams with multiple budget authorities and approval layers
• Proven experience exceeding revenue targets by effectively managing pipeline across seasonal retail cycles and the rapid decision-making cadence of consumer-facing businesses
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to identifying opportunities within Japan's retail sector combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team

About the role

As an Enterprise Account Executive, System Integrators based in Tokyo, you'll be the critical link between Anthropic and Japan's leading system integrator ecosystem. You'll build and deepen strategic partnerships with major SIers — enabling them to confidently sell, implement, and support Anthropic's AI solutions within their own client portfolios. This is a high-impact, relationship-driven role that directly shapes how frontier AI reaches Japan's largest enterprises.

Responsibilities:

• Own and grow revenue generated through SIer channels by developing joint go-to-market strategies, co-selling motions, and enablement programs with Japan's top system integrators
• Build and execute partner territory plans, identifying and prioritizing relationships across tier-1 and regional SIers — including firms across IT consulting, systems integration, and managed services practices
• Lead strategic engagement with senior SIer leadership — including practice heads, solution architects, pre-sales directors, and partner managers — building the technical confidence and commercial alignment needed to close enterprise deals
• Orchestrate internal teams (Product, Engineering, Applied AI, Partnerships, Marketing) to deliver enablement resources, joint solution frameworks, and go-to-market collateral that equips SIer partners to position and deploy Anthropic's AI solutions effectively
• Act as the primary escalation and support point for SIer partners navigating complex enterprise opportunities, ensuring deal momentum and customer satisfaction across the full sales cycle

You may be a good fit if you have:

• 8+ years of enterprise sales or partner management experience in Japan, with significant direct experience working with or selling through system integrators in the technology sector
• A deep understanding of how Japan's SIer ecosystem operates — including how SIers source, evaluate, and commit to vendor partnerships, and how they structure solutions for their enterprise clients
• A track record of building high-trust, mutually beneficial relationships with SIer organizations, driving consistent revenue through channel partnerships rather than direct sales alone
• Demonstrated ability to navigate complex, multi-layered SIer stakeholder environments — balancing the needs of the SIer's internal leadership, their end customers, and Anthropic's own business objectives
• Proven experience developing and executing partner enablement programs — including technical training, sales toolkits, and co-marketing initiatives — that meaningfully increase a partner's ability to sell and deliver
• A knack for bringing order to chaos and an enthusiastic "roll up your sleeves" mentality — you are a true team player who thrives in ambiguous, startup-like environments
• A strategic, analytical approach to evaluating and prioritizing SIer partnerships combined with patient, relationship-focused execution
• A passion for and/or experience with advanced AI systems. You feel strongly about ensuring frontier AI systems are developed safely and responsibly for broad benefit
• Excellent communication skills in both Japanese and English

What We Offer

• Competitive base salary and commission structure commensurate with experience
• Equity participation
• Comprehensive benefits package
• Hybrid work model with flexibility
• Access to cutting-edge AI technology and world-class research team