Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

Executive Connection Planning

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness.

Key Responsibilities

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media)
• Translate business objectives into clear channel roles, budget splits, and phasing
• Support planning for both always-on activity and key launch moments

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions
• Interpret dashboards and reports to identify what’s working, what’s not, and why
• Support optimization and re-planning based on learnings and results

1. Key Account Nuances

• Plan across multiple product categories and price tiers 
• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA)
• Factor in e-commerce, app, and retail touchpoints within the media plan
• Support planning around high-frequency launches, promos, and seasonal moments

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable
• Align planning outputs with operational realities (budget, timelines, platform constraints)
• Support planning manager/ Group heads in client presentations and discussions

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs
• Confidently explain planning logic, channel roles, and investment decisions
• Support ongoing plan reviews and performance discussions

Key Capabilities & Skills

• Strong understanding of media planning fundamentals
• Comfortable working with data, reports, and performance metrics
• Ability to connect business objectives, media strategy, channel execution
• Structured thinking with attention to detail
• Adaptable and able to manage multiple priorities in fast-paced environments

Basic Requirements

• 1-3 years of experience in media planning, strategy, or integrated planning
• Experience planning across digital channels (Search, Social, Display, Video)
• Exposure to large or complex advertiser accounts preferred
• Strong PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners.
• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential.
• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo.

Role Overview

Manager Connection Planning leads the development of integrated, data-led media strategies that translate business objectives into scalable, high-impact channel plans.

This role is responsible for driving full-funnel effectiveness, balancing brand and performance outcomes, and ensuring media investments deliver measurable business growth. The Manager plays a key leadership role in shaping strategic direction, managing senior stakeholders, and guiding cross-functional teams to ensure excellence in planning and execution.

Key Responsibilities

1. Strategic Media & Communication Leadership

• Lead the development of full-funnel, integrated media strategies across Search, Social, Display, Video, OOH, Retail Media, and emerging channels
• Define clear channel roles, investment frameworks, budget allocations, and phasing strategies aligned to business goals
• Drive both always-on frameworks and high-impact launch/seasonal strategies
• Ensure media plans balance short-term performance and long-term brand equity

1. Data-Led Strategy & Commercial Impact

• Translate performance data, audience insights, and market signals into strategic recommendations
• Identify growth opportunities, investment reallocations, and optimization strategies
• Lead performance reviews and proactively recommend re-planning where necessary
• Ensure planning decisions are grounded in measurable KPIs (awareness, consideration, ROAS, CPA, LTV)
• Drive accountability on business impact, not just media delivery

1. Complex Account & Portfolio Management

• Oversee planning across multiple product categories, business units, and price tiers
• Integrate e-commerce, app, CRM, and retail touchpoints into cohesive media ecosystems
• Navigate high-frequency launches, promotional cycles, and seasonal bursts with structured planning frameworks
• Manage budget forecasting and scenario planning across multiple stakeholders

1. Team Leadership & Cross-Functional Collaboration

• Lead and mentor Planning Executives/Senior Executives
• Provide direction, quality control, and development feedback
• Collaborate closely with platform, performance, analytics, and investment teams to ensure feasibility and operational excellence
• Align strategic ambition with budget realities, timelines, and platform constraints
• Support Group Heads/Business Directors in driving account growth

1. Senior Client & Stakeholder Management

• Act as key planning lead in client meetings and strategic discussions
• Confidently articulate media rationale, investment decisions, and growth frameworks
• Respond to complex briefs with structured, insight-driven thinking
• Drive quarterly planning reviews and annual strategy development
• Build trusted advisor relationships with senior client stakeholders

Key Capabilities & Skills

• Strong mastery of media planning fundamentals and integrated channel strategy
• Deep understanding of performance metrics, attribution, incrementality, and optimization frameworks
• Ability to connect business strategy, marketing objectives, and media investment decisions
• Structured, analytical thinking with strong attention to detail
• Commercially aware and growth-oriented mindset
• Strong stakeholder management and presentation skills
• Experience managing or mentoring junior team members

Basic Requirements

• 4–6+ years of experience in media planning, performance strategy, or integrated planning
• Proven experience leading complex or large advertiser accounts
• Strong expertise across digital channels (Search, Social, Display, Video)
• Experience with e-commerce and performance-driven business models preferred
• Advanced PowerPoint and Excel / Google Sheets skills
• Bachelor’s degree required

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We're Open – We build trust and enhance understanding by working collaboratively across teams, clients, and partners.
• We're Optimistic – We embrace change with a growth mindset to unlock our collective potential.
• We're Extraordinary – We push boundaries and challenge the status quo to drive innovation and growth.

Responsible for developing integrated, data-led media plans that translate business objectives into clear channel strategies. Planner plays a critical role in balancing brand and performance, aligning multiple stakeholders, and ensuring plans are grounded in insight, feasibility, and effectiveness. 

Key Responsibilities 

1. Media & Communication Planning

• Develop full-funnel media plans across channels (Search, Social, Display, Video, OOH, Retail Media) 

• Translate business objectives into clear channel roles, budget splits, and phasing 

• Support planning for both always-on activity and key launch moments 

1. Data-Led Strategy & Insights

• Use performance data, audience insights, and market signals to inform planning decisions 

• Interpret dashboards and reports to identify what’s working, what’s not, and why 

• Support optimization and re-planning based on learnings and results 

1. Key Account Nuances

• Plan across multiple product categories and price tiers  

• Balance brand metrics and performance KPIs (awareness, consideration, ROAS, CPA) 

• Factor in e-commerce, app, and retail touchpoints within the media plan 

• Support planning around high-frequency launches, promos, and seasonal moments 

1. Cross-Team Collaboration

• Work closely with platform, performance, analytics teams to ensure plans are executable 

• Align planning outputs with operational realities (budget, timelines, platform constraints) 

• Support planning manager/ Group heads in client presentations and discussions 

1. Client & Stakeholder Support

• Prepare planning decks, rationale, and responses to client briefs 

• Confidently explain planning logic, channel roles, and investment decisions 

• Support ongoing plan reviews and performance discussions 

Key Capabilities & Skills 

• Strong understanding of media planning fundamentals 

• Comfortable working with data, reports, and performance metrics 

• Ability to connect business objectives, media strategy, channel execution 

• Structured thinking with attention to detail 

• Adaptable and able to manage multiple priorities in fast-paced environments 

Basic Requirements 

• 1-3 years of experience in media planning, strategy, or integrated planning 

• Experience planning across digital channels (Search, Social, Display, Video) 

• Exposure to large or complex advertiser accounts preferred 

• Strong PowerPoint and Excel / Google Sheets skills 

• Bachelor’s degree required 

About WPP Media 

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions. 

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams. 

Our Core Values 

• We're Open: we build trust and enhance understanding by working collaboratively - across our teams, clients, and partners. 

• We're Optimistic: we adopt a growth mindset throughout our business, embracing change to unlock our collective potential. 

• We're Extraordinary: in pursuit of innovation and growth, we push boundaries and challenge ordinary thinking and the status quo. 

The role:

At aCommerce, the Key Account Manager is a role carved out to meet the changing consumer demand and this position is based in Jakarta. This individual aims to serve as an extension of our clients’ businesses ensuring proper management and execution of the ecommerce strategy in social commerce on their behalf. This would include developing, managing and executing promotional and marketing campaigns and overall fulfillment execution, smooth day to day operations.

The Key Account Manager will support the team on the brand in serving as the client’s initial point of communication in executing their social commerce strategy, enabling a consistent social media presence and strong positive brand experience. You will work closely and collaborate with other internal department service providers to ensure best-in class end-to-end service execution. You will keep abreast of client industry developments, market trends and competitive intelligence, gaining specialized industry knowledge which enables us to add-value and more deeply understand the client’s business challenges and opportunities

Responsibilities:

Performance Management

• Manage overall account profitability via P&L management
• Ensure all clients and channels are successfully on-boarded on time
• Manage to maximize GMV with day-to-day collaboration with client and channels
• Customer budget management and P&L execution including reimbursement to deliver agreed GMV, Take Rate, and Profit
• Ensuring optimal product presentation and visibility on online channels
• Coordinating with internal cross function and external parties
• Establish and monitor progress against key performance indicators.
• Advising and executing end-to-end social commerce strategy for International brand owners (such as Global brands, FMCG brands etc.). This will include content, sales monitoring, analysis on how to grow demand, supply management and promotion management as well as business analytics.
• Coordinating with internal departments (tech, warehouse, marketing) and external parties (ad agencies) to troubleshoot and resolve business issues
• Support the Brand management team to ensure smooth day to day operations
• Build strong rapport with clients that include managing relationships with internal and external stakeholder

Partner Service

• Responsible for client relationship and retain client satisfaction
• Serve as the “face of aCommerce” and primary point of contact for client executives and key stakeholders at each assigned account
• Advising clients on how to increase online sales through merchandising, promotion planning and onsite marketing activities
• Managing fast-growing e-commerce sales of large brand owners through their own web-store or other online channels and initiative channel
• Ensuring that regular reviews are carried out with customers, to ensure that their needs are being met and that excellent customer service is achieved and, developing future improvements/services for the customers.
• Identifies and anticipates additional opportunities for enhancements, improvements or new services with existing clients
• Inventory management including forecast, ordering and DOH controlling
• Present analysis and recommendations to key stakeholders both client-side and internally

Business Development

• Contract Management by helping translate the outlined solution into a high level initial statement of work (SOW) and helps secure the client's agreement in sales meetings with the prospect or client (system & integration options, cost model, forecast value, activity planning, requirements definition, etc.)
• Working closely with solution design and business development to manage key customers (existing and new), thereby improving turnover and profitability
• Scope of Work (SOW) & Trade Agreement management for existing accounts and input industry insight to SD for new customers.

Technical Qualifications:

• Has a minimum two (2) years of working experience in an ecommerce company, internet start-up or in an international brand (e.g. FMCG, retailer or consulting industries)
• Previous experience in social commerce, online media, marketing would be a strong point.
• Good knowledge of Excel, PowerPoint and ability to quickly adapt to new software and tool

Soft Skills & Other Details:

• Superior communication skills in English, written and oral
• Candidate must be proactive and have a problem-solving attitude to client and/or business problems
• Very strong commercial and client-facing abilities
• Demonstrated ability to exceed client expectations and incorporate urgency and strong service ethic into all aspects of the job
• Entrepreneurial spirit, not afraid of risks and challenges
• Analytical, data driven mindset and detail oriented
• Successful record of communicating and engaging cross functional teams
• Ability to lead projects relating with responsible account and category
• Ability to coach and train key specialists effectively to produce high amounts of results

About aCommerce

aCommerce is the leading ecommerce enabler and e-distributor in Southeast Asia, delivering retail solutions for global brands such as L’Oreal, Samsung, and Unilever. Founded in May 2013, aCommerce has over 700 staff across offices and fulfillment centres in Singapore, Thailand, Indonesia and the Philippines.

The company is committed to equal opportunities for all of employees and to a work environment free of discrimination and harassment. All employment decisions at aCommerce are based on business needs, job requirements and individual qualifications, without regard to race, religion or belief, gender, sexuality, age, family or parental status, or any other status that may be protected by the laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics.

aCommerce DNA

Everyone in aCommerce lives by a set of core values that we call our DNA. These core values serve as the guide in how we work towards our common goals and targets.

• Customers above all: The customer is at the heart of everything we do. Their success is our success.
• Lead by example: Earn respect through hard work and perseverance, not seniority.
• Solve problems: A “can do” attitude solves a multitude of problems.
• Lean on your teammates: Replace “I” with “we”. Collaboration brings you a long way.
• Keep it real: Our diversity makes us strong, we treat each other equally and respectfully.

The aTeam is made up of highly ambitious individuals driven to innovate, build and succeed and is always looking for like-minded self-starters to join.