About the Role

We're looking for an experienced Senior Product Designer who's passionate about solving customer problems and designing world-class user experiences for our StraitsX Personal and Business Accounts.

You will work closely with product managers and software engineers to design and deliver intuitive interfaces and delightful interactions for our customers. You will lead the design execution for core products and user experiences.

You will understand the jobs-to-be-done of our customers and design compelling solutions to meet their needs. You will drive product design success metrics including customer satisfaction scores and other key performance indicators.

What You Will Do

• Develop and execute a comprehensive product design strategy that aligns with the company’s vision and goals. Champion a user-centric approach throughout the entire product development lifecycle. Establish and maintain high design standards and best practices across all projects.
• Collaborate with business and engineering stakeholders to align on business objectives and user goals. Serve as the primary product design representative in executive discussions, ensuring customer perspectives are integrated into decision-making processes.
• Lead user research initiatives to gather valuable insights that inform design decisions. Analyze user feedback and product usage data to iteratively improve the user experience. Stay informed on industry trends and emerging technologies to keep the team and product at the forefront of innovation.
• Guide the design process, from wireframes and prototypes to high-fidelity designs, ensuring all outputs are user-focused and visually consistent with brand guidelines. Collaborate with development teams to oversee the implementation of designs, ensuring technical feasibility and design quality.

What We Are Looking For

• Minimum of 3 years of experience in Product Design, with a strong portfolio showcasing strategic, user-centered design solutions.
• Strong ability to collaborate with cross-functional teams and communicate effectively with executive stakeholders.
• Familiarity with Web3, stablecoin and/or the broader digital asset industry
• Experience in conducting user research, data analysis, and performance measurement.
• Proficiency in design tools (e.g., Figma), familiarity with front-end development processes, and B2B competitor research processes.
• Knowledge of the latest trends and best practices in product design.
• Preferred design experience in B2B subjects.
• Preferred Chinese language proficiency.

A creative designer produces artwork and design concepts that can take on many different forms. For example, you might create visuals, brainstorm concepts, work with team members to develop concepts,

and ensure that the final product is aligned with the company or client standards.

Responsibilities

Specifically, this role will be doing:

• Determine the message the design should portray
• Create graphic design that identify the client campaign or convey a message
• Follow aCommerce work process and flow for creative request
• Follow the deadline and the lead time
• Able to priority work
• Able to control cost and performance
• Follow the direction given in the brief when creating the creative requests
• Incorporate changes recommended by the clients into the final design
• Review designs for errors before submitting them
• Content creation base on campaign
• Copy writing &Translation

Qualification

• Strong design for mobile and gadget product and electronic category
• Excellent in Photoshop, Illustrator and any other design tools
• Excellent in UI/UX is a plus
• Able to do microsoft office
• Able to do motion / animated gif
• Good attitude toward work
• Always create a good environment at work
• Able to design for desktop, mobile, and tablet
• Initiative
• Multi-tasking
• Creativity
• Able to understand the clients’ need and accept the client’s decisions
• Good English skill

Additional

• A good team player
• Comfortable to both working with the team and working individually
• Able to work with other related departments, such as key account management, web developers, channel managers, etc.
• Able to endure fast pace environment and time pressure

About aCommerce

aCommerce is an Ecommerce enabler for businesses in ASEAN. We provide holistic end-to-end Ecommerce solutions covering marketing, channel management, call center, fulfillment and logistics in one integrated platform. Founded in 2013 we are currently 1300 employees and continuously hiring to support our business growth.

Our Culture

Embrace and Drive Change

If you are not prepared to deal with constant change, then you probably are not a good fit for the company. We embrace it enthusiastically, and perhaps even more importantly, to encourage and drive it.

Personal Growth

It's important to constantly challenge and stretch yourself and not be stuck in a job where you don't feel like you are growing or learning. Our goal is to help employees unlock that potential.

Working in a WOW environment

We are not an average company, our service is not average, and we don't want our people to be average. We expect every employee to deliver WOW. We seek to WOW our customers, our co-workers, our vendors, and our partners.