Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.
The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.
Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives

We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead.

Unicorn momentum

In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Throughput. Latency. KV cache utilization.

Move those three numbers in the right direction, and two things happen: customers get faster, cheaper inference, and our margins improve. That's the entire thesis of this role. Every kernel you tune, every quantization scheme you ship, every scheduler tweak you land shows up directly in a customer's p99 and on our P&L.
This is a high-impact seat. It is also a high-autonomy seat as you'll be given the room to lead the technical direction of inference optimization at Kimchi, not execute someone else's roadmap.

The problem: running LLMs in production is a moving target. The "right" model and serving configuration for a workload depend on traffic shape, sequence-length distribution, batch dynamics, GPU SKU, memory bandwidth, quantization tolerance, and a dozen other variables that shift week to week. Most teams pick a model once, over-provision GPUs, and absorb the cost. Kimchi is the system that makes that decision automatically - continuously matching workloads to the most cost-efficient, best-performing LLM and serving configuration on a customer's infrastructure. We're building the optimization layer between the model and the hardware, and we need engineers who understand both sides deeply.

Stack

Python; vLLM; SGLang; TensorRT-LLM; PyTorch; CUDA-adjacent tooling; Kubernetes; gRP; ClickHouse; PostgreSQL; GCP Pub/Sub; AWS / GCP / Azure; GitLab CI; ArgoCD; Prometheus; Grafana; Loki; Tempo.

Requirements:

• 5+ years building real ML systems, with a portfolio that shows depth in inference or training infrastructure (not just model training notebooks).
• Strong Python - production services, not scripts.
• Hands-on experience with at least one of vLLM, SGLang, or TensorRT-LLM, and a working mental model of why an inference engine performs the way it does on a given GPU.
• Fluency with quantization tradeoffs - you've measured quality regressions, not just compression ratios.
• Comfort with distributed systems: collective communication, sharding strategies, and the practical failure modes of multi-GPU and multi-node setups.
• A bias toward measurement. You instrument before you optimize, and you can tell the difference between a real win and a benchmark artifact.
• Self-direction. This role comes with a wide mandate; you should be excited by that, not unsettled by it.

Responsibilities:

• Push throughput. Continuous batching, speculative decoding, chunked prefill, kernel-level tuning across vLLM, SGLang, and TensorRT-LLM. Find the ceiling on each GPU SKU, then raise it.
• Cut latency. Attack TTFT and TPOT separately. Profile, identify the actual bottleneck (compute, memory bandwidth, scheduling, networking), and fix it - not the bottleneck you assumed.
• Get more out of the KV cache. Paged attention, prefix caching, eviction policies, cache reuse across requests, quantized KV. This is where a lot of the unrealized throughput lives, and it's an area you'll own.
• Quantize without regressing quality. INT8, INT4, FP8 across weights, activations, and KV. Empirical work: measure quality on real workloads, not just perplexity benchmarks.
• Shrink cold starts and memory footprint. Faster init, smarter weight loading, tighter memory accounting - the difference between a model that scales and one that doesn't.
• Scale across nodes. Distributed inference topologies, network-aware placement, checkpointing strategies that don't bottleneck on storage or interconnect.
• Set the technical direction. Decide what we benchmark, what we adopt, and what we build ourselves. Bring the team along with strong writeups and reproducible experiments.

What’s in it for you?

• Competitive salary (depending on the level of experience).
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

Are you ready to elevate your technical sales career and make a meaningful impact at a fast‑growing global leader? At Nozomi Networks, we are expanding our product portfolio and accelerating our worldwide presence—and we’re looking for a skilled Associate Sales Engineer to join our high‑performing team. 

In this role, you’ll serve as a key technical expert and trusted advisor, partnering closely with the Regional Sales Director throughout the full sales cycle. You’ll help shape customer outcomes, solve complex challenges, and support strategic success across a rapidly evolving market. 

*This role will support the Middle East region. 

This is an opportunity to take on a pivotal role in a dynamic environment where your expertise will directly influence customer adoption, partner enablement, and the future of our business. Join us and take the next step in your career—your impact starts here. 

If this sounds like you, read on. You could be the next "Nozomier"! 

In this role, you will: 

• Provide technical support for customers and partners during the presales and sales process. 
  
• Serve as a technical contact for channel partners, assisting with technical requests and pre‑sales support. 
• Support the Sales and Inside Sales teams by drafting and reviewing RFP responses to ensure accuracy and alignment with client requirements. 
• Develop deep knowledge of Nozomi Networks’ products and services to communicate technical solutions effectively. 
• Engage with customers and partners to understand their technical needs and recommend appropriate solutions. 
• Collaborate closely with cross‑functional teams to ensure a seamless and cohesive customer experience. 

To be successful in this opportunity, you will have: 

• Fluency in English is required. 
• Strong technical aptitude and a solid understanding of network technologies and information security. 
• Excellent written and verbal communication skills, including the ability to deliver clear presentations. 
• Strong analytical and problem‑solving abilities. 
• A customer‑focused mindset with a commitment to providing exceptional support. 
• A Bachelor’s degree (or equivalent) in Engineering, Computer Science, or a related technical field. 
• A strong work ethic and eagerness to learn. 

Core Competencies 

• Active Listening and Communication 
• Consultative, Value based selling and Needs discovery 
• Drive for Results (Get things done) 
• Objection Handling, Influencing and Negotiation 
• Planning & Organizing 
• Professional & Technical Expertise 
• Resilience and Adaptability 
• Solution Orientated Mindset 
• Teamwork, Collaboration and Cultural Alignment 

#LI-AF1

#LI-Remote

As a Windows Low Level Engineer - Endpoint security, you will design and develop advanced security features for SentinelOne’s Windows endpoint protection platform, operating across both user-mode and kernel-mode environments. You will build and optimize mission-critical components including anti-tampering protections, network sensors, and agent infrastructure while solving complex performance and stability challenges at massive scale. By researching Windows internals and debugging deep system issues, you will collaborate with distributed engineering teams to deliver high-impact security capabilities protecting millions of devices worldwide.

We are seeking a highly skilled and experienced Software Engineer with a strong background in low-level C++ programming and a deep understanding of Windows OS, to help us in developing our Endpoint Protection product, the core part of our business, and to join one of our Platform group teams. (We're currently growing multiple teams and are open to new colleagues with a wide variety of backgrounds within Windows development!).

The Platform group teams are in charge of some of our most complex low-level areas, such as:

• Windows agent’s Anti-Tampering (self-protection from malware attempting to harm the agent), network sensors, device control, and other kernel-side features involving both research and development,
• usermode security & agent infrastructures - e.g. installers, logging, services such as communication layer & interfaces for our Windows agent, for improving the quality, performance & stability of the agent and making the user experience smoother.

By joining our group, you will collaborate with talented engineers who are leading a feature through the whole development lifecycle. Your work will have an impact on millions of endpoints in one of the mainstream areas of the EPP/EDR agent of SentinelOne - a product recognized 5x-in-a-row as Gartner MQ Leader, scoring highly in many MITRE Att&ck assessments, valued by users in Gartner Peer Insights and more.

What will you do?

• As a new member of one of our distributed development teams, you will work in both user-mode & kernel-mode, and deal with a large variety of fields.
• You will have the chance to design, develop primarily in modern C++ (23), test and debug the most complicated real-world problems (often unseen before). In order to successfully deal with this challenge, you will continuously enrich your knowledge and experience with Windows OS internals & Kernel, Endpoint Protection, and Endpoint Detection & Response eco-system.
• Our teams design and execute significant new features, as well as rewrite and reimplement the existing ones from scratch. You will also deal with extraordinary performance & optimization challenges, given the scale of our cybersecurity SW (handling hundreds of billions of events every day).
• Your work will influence the security of tens of millions of Windows devices, that we protect at enterprise & government customers across the globe (incl. 4 of Fortune 10 and hundreds of Global 2000).
• You’ll also be encouraged to share knowledge within both Platform teams and the broader Windows group.

What skills & knowledge should you bring?

• Multiple years of experience as a software engineer in the area of lowlevel programming using modern C++ (or using C and a willingness to learn modern C++)
• Hands-on experience and in-depth understanding of Windows OS design & internals, Windows low-level development, with debugging of Windows applications and familiarity with related standard debugging and profiling tools
• Previous experience working on a production-grade product with a wide-scale deployment
• Great communication skills and the ability to work both independently and with peers from different time zones, problem-solving and out-of-the-box thinking
• Attention to detail and high coding standards
• An advantage: experience with Windows Kernel and Windows Drivers development, experience in security-oriented development, with reversing or malware analysis

Why us?

Because you will work on real-world problems with risks of millions of dollars (protecting against Ransomware and other threats) and make an impact by preventing our customers from appearing in global news after being attacked. You will be joining a technologically cutting-edge project and will be able to influence the architecture, design, and building of our core platform. You will meet extraordinary challenges and work with the very BEST in the industry.

On top of that we offer you

• Flexible working hours, this is a 100% remote role based within Italy; we provide optional membership in major coworking chains
• Currently for this role in Italy we are able to consider only candidates that are already eligible to work in the EU at the time of applying
• Optionally for those willing to relocate to the Czech Republic relocation assistance is available for any candidates that are already eligible to work in the EU at the time of applying

• Generous employee stock plan in the form of RSUs (restricted stock units) grant not options; 4 years vesting with 1 year cliff and then quarterly, stock refresh yearly
• Yearly bonus depending on the performance of the company, paid out in 2 installments
• Quadro benefits - Private Medical, Life Insurance, Accident Insurance, Study funds and Healthcare benefits
• Flexible time off (up to 30 paid days off per annum!)
• Global gender-neutral Parental Leave (16 weeks, beyond the leave provided by the local laws) & Grandparent Leave
• Volunteering paid day off & Additional paid Company holidays off (e.g. 4 days in 2022)
• Global Employee Assistance Program (confidential counseling related to both personal and work life matters)
• Udemy Business platform for Hard/Soft skills Training, internal mentoring 'MentorOne' & Support for your further educational activities/trainings
• Above-standard referral bonus

& Additional country-specific benefits to Italy

We are looking for a Technical Customer Success Manager (T.CSM) (German Speaking) to join our growing Customer Success Team, who are a key in helping our valued customers achieve their strategic objectives and obtain maximum value from their investment in their Armis Platform. This will include helping in aligning new use cases to the CISO goals, and identify growth opportunities by informing the customer of our latest innovations, capabilities, and products and match these to the clients’ business goals. In addition, the T.CSM will guide the customer in the successful adoption and operationalization of the Armis platform towards maximum value realization within all levels of the organization so hands-on technical delivery of the platform and configuration is required. The T.CSM serves as the business liaison between the customer and all cross functional teams within Armis, including our Executive team, Product Management, Engineering, Sales, Training and Enablement and others.

What You'll Do:

• Manage a portfolio of up to 30 accounts throughout their lifecycle with Armis.
• Build strong customer relationships by engaging early as the customer transitions from the PreSales phase to deployment. Work with customer and Armis account teams to define success plans and strategy to meet customer’s objectives. 
• Guide the customer through the implementation phase, delivering use cases and value, leading them to an operationalized state.
• Responsible for overall health and retention of the assigned customers, maximizing customer satisfaction (NPS scoring) and driving adoption and value for growth and reference-ability.
• Reporting Risks and Wins internally to Armis account team and externally to account sponsors and executives.
• Understand customer product issues and feature requests in order to represent the appropriate priority and voice of the customer with the Armis product team.
• Establish regular cadence (Monthly, Quarterly, Digital) with each assigned customer, to provide guidance, review executive dashboards and open issues, and communicate program status. This includes delivering Executive Business Reviews to ensure alignment on goals and value realization. 
• Leverage Gainsight to track account activity, health score, risk, and other critical metrics.
• Maintain current functional and technical knowledge of the Armis platform and future products.
• Drive up utilization of the Armis platform and recommend additional features that can be leveraged to improve their security posture
• Build trusted relationships with relevant, technical users and manage stakeholders within assigned accounts
• Serve as a customer advocate to guide other resources at Armis towards achieving customer goals
• Validate customer deployment and configuration align with business use cases. 
• Validate that use cases are appropriately captured and delivered in a timely manner
• Maintain knowledge of 3rd Party solutions and integrations/interoperability with the Armis platform within the assigned customer environments
• Providing technical subject matter expertise where applicable aligned to the expected proficiency 
• Collaborating with Engineering, Product, Support and Sales teams to drive account success

What We Expect 

• Fluent in English and German (spoken and written) 
• Possess exceptional verbal, written, social, presentation, and interpersonal skills.
• 5+  years experience in a related function with direct customer facing, advocacy and engagement experience in post-sales,systems engineering,  professional services or client management functions, ideally in Customer Success.
• 3+ years experience in network engineering, architecture, support, or network design capacity
• 2+ years experience working in Security/Healthcare/automotive/Retail/OT

• Strong technical and problem solving skills coupled with the ability to provide quick resolution to problems.
• Solid project management and solution delivery experience, with demonstrated ability to drive projects from definition to final delivery.

A plus:

• Experience as a CSM or Technical Account Manager/TAM in a Cyber Security SaaS organization.
• 3+ years of experience in relationship building role including service delivery or account management in a post and/or pre sales environment
• 3+ years experience as full-time Deployment Engineer highly preferred or as a Professional Services Engineer, Consultant, or IT/Operations Engineering
• 5+ years experience in a combination of the following; designing, deploying, configuring, supporting, troubleshooting, debugging and coordinating Unified Communications products, devices, solutions, and technologies for small, medium, large and/or enterprise businesses
• Experience implementing a security program within enterprise organization
• Familiarity with various Healthcare/IOT devices and manufacturers
• B.S in IT, IS, CS, MIS, (or equivalent degree) and/or relevant industry qualifications (CISSP, Security +,CEH) desired
• Familiarity/Experience in Cyber Security i.e Endpoint, SOAR, SIEM
• Linux Operating System basic operation and troubleshooting (i.e. Redhat Linux /  CentOS)
• Networking (LAN/WAN, Routing/Switching protocols, Network Security)
• Ability to travel regionally as needed (up to 20-25% per quarter)
• Additional European languages

The Position

The Solution Engineer will be the primary technical sales resource for our regional sales team and will assist in identifying customer challenges and driving technical alignment between customer needs and the OPSWAT solutions. You will serve as a product and industry expert, effectively describing and demonstrating our solution as well as promoting our vision and approach. You will be a trusted point of contact for our customers while advancing the sales process.

At the same time, you will be a liaison to the engineering team to drive the direction of the product. The ideal candidate will have previous work experience as a member of a corporate sales team and a career track record of supporting large and complex enterprise sales.

What You Will be Doing

• Work with the OPSWAT sales team as well as partners to drive the business
• Manage customer requirements, expectations, and solution buy-in
• Build customer’s confidence and awareness in our products/solutions
• Manage, deliver, and present detailed responses to industry RFPs
• Train and certify resellers and partners
• Present at Conferences and Seminars
• Support proof of concepts, implementations and installs as needed to successfully satisfy customer requirements

What We Need from You 

• 5+ years of cybersecurity or networking software sales engineering or technical sales experience 
• Excellent track record in developing new business and meeting/exceeding sales targets 
• Comfortable leading discussions within the cybersecurity domain to all customer levels (CISO to IT administrator)
• Strong presentation and application demo skills 
• Experience installing and troubleshooting enterprise applications in Windows and Linux environments
• A self-motivator who thrives on identifying and resolving customer pain points.

It Would be Nice if You Had

• Experience in enterprise software or networking solutions, ideally within the network or device security space
• Knowledge of Sandbox and anti-malware products and markets
• A technical understanding of APIs
• Experience working with CRM software

SUMMARY

As a Senior Solutions Engineer, Italy, you will be responsible for supporting our Strategic customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

SUMMARY

As a Solutions Engineer, Italy, you will be responsible for supporting our Growth customers, reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers' view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Fluency in Italian and English
• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at strategic customers
• Ability to travel up to 40% - ideally based around Milan area
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

RDQ326R15

The Incident Response team's mission is to respond to security threats, incidents and investigations to protect our customers, employees and enterprise data in a fast, efficient and standardised manner. We're a tight-knit team of security incident responders and incident handlers doing "Security for Databricks on Databricks", using our own platform to create near-real-time log analytics, alerting and forensics.

You will be an individual contributor on the security Incident Response (IR) team at Databricks, reporting to the regional IR manager. You will be responsible for conducting security analysis and forensics, responding to high-priority alerts and contributing to automations and agentic capabilities. You will be a security multiplier and help the team scale security incident response at Databricks.

The impact you will have:

• You will respond to incidents as part of a distributed 24x7 operations and on-call schedule.
• You will triage and respond to security events and alerts, ensuring quick and effective containment.
• You will contribute to security investigations, conducting analysis and forensics across a range of data sources to determine the timeline and impact of security events.
• You will build automations, including leveraging AI and agentic platforms, to deliver autonomous capabilities, expedite your work and scale the impact of the team.
• You will communicate technical decisions through design docs and tech talks, and mentor junior security responders via security guidance, design reviews and code reviews.

What we look for:

• Bachelor's Degree AND 4+ years experience in Incident Response work OR Master's Degree AND 2+ years experience.
• Strong cloud security background in at least 1 of AWS, GCP or Azure, and working knowledge of the others.
• Knowledge of AI/LLM and agentic capabilities, including effective prompting and use of MCP, agents and agent skills. Prefer experience with building and operating agentic systems in a security setting.
• Broad security subject matter expertise.
• Expertise in few core IR skills (DFIR , Reverse Engineering, Traditional Network Security, Storage and access security, Sandboxing, Compute security, etc.).
• Experience with Enterprise Security and SaaS applications.
• Working knowledge of a SIEM and SOAR.
• Experience building Incident Response Tooling and scripting language skills.

About the Role

We're looking for a curious, technically-minded problem solver — not someone to just close tickets.

You'll troubleshoot complex customer issues across voice, messaging, APIs, IoT, and AI products, digging into networking problems, debugging integrations, and analysing logs alongside engineering teams. But this role goes further: we're building an AI-first support model, and as you develop product expertise, you'll help shape it — building bots, automating workflows, and turning repetitive tasks into cron jobs. If you've ever spotted a repetitive task and actually built the fix for it, you'll fit right in. A background in software engineering, networking, or a related technical field (however you got there) is ideal — We care about what you can do, not where you learned it.

What You'll Do

• Troubleshoot: complex customer issues across networking, APIs, and communications products
• Investigate: using tools like Postman, cURL, Wireshark, Linux terminal and our internal tooling
• Collaborate: with customers, vendors, and engineering teams to resolve cases
• Automate: contribute to bot-building and workflow automation
• Document: solutions and improve self-service resources
• Learn: VoIP protocols, internal systems, and new technologies as the role evolves

Your Toolkit

• Troubleshooting: Postman, cURL, Wireshark, sngrep, Linux terminal
• Ticketing and Comms: Zendesk, Slack
• Collaboration: Google Workspace (Gmail, Calendar, Docs, Sheets, Meet)
• Automation: n8n, Zapier, OpenClaw (internal AI platform), scripting (Python, Bash, etc.)
• Version Control: GitHub
• Analytics: Metabase, Graylog, Jira

What We're Looking For

Must-Have

• Background in Computer Science, IT, networking, or equivalent hands-on experience
• Networking fundamentals: solid understanding of how the internet works, including DNS, routing, IP addressing, and HTTP/HTTPS
• API experience: comfortable with REST APIs, webhooks, and tools like Postman or cURL
• Linux terminal proficiency: comfortable navigating filesystems, reading logs, and running commands
• Problem-solving mindset: you dig into issues, ask good questions, and don't give up easily
• Communication skills: you'll need to be highly proficient in English, both written and verbal - owning customer communication and technical documentation from day one

Nice-to-Have

• Familiarity with scripting or programming (Python, Bash, JavaScript, or similar)
• Understanding of AI concepts such as RAG, MCPs, embeddings, and prompt engineering
• Experience using n8n, Zapier, Git/GitHub, or similar

You don’t need to tick every box -  if you’re keen to learn that's the box that matters most ! 

This role operates on Central Time (UTC-6), 9am–6pm Monday to Friday

Your Impact
As a highly personable, technically curious and enthusiastic Axon Sales Engineer, you consistently strive to be the trusted customer advisor for the value and technical aspects of Axon’s globally leading solutions. You will use your experience with Software as a Service (SaaS), on-premise software, networking, installation, configuration plus excellence in supporting highly impactful PoC’s to support us in our mission to Protect Life and Accelerate Justice. As a member of the Axon EMEA Sales Engineering Team the Sales Engineer supports the sales campaign to communicate the value of and deploy and support evidence capture devices, digital evidence management solutions SaaS and on-premise solutions to Public Safety Agencies across Southern Europe region. The Sales Engineer is a quota carrying, customer-facing front line role that facilitates and influences product enhancements and the deployment of Axon Enterprise’s products and solutions.

Location: Rome, Italy
Reports to: Sr Manager, Sales Engineering EU
Direct Reports: 0

• Support the technical and value aspects of the sales effort across territory which will include: impactful and compelling technical presentations, architecture design discussions, competitive displacement, proof-of-concept engagements, leading RFP/RFI responses, solution demonstrations and technical workshops with customers and partners
• Support the smooth transition of the sales opportunity into successful delivery by our Professional Services and/or Partner network.
• Consistently research, network and ideate to become the regional “go to” resource for future solution opportunities, product roadmap development and thought leadership
• Present and evangelise Axon technical & business value propositions at industry events
• Develop in-depth technical knowledge of AXON and domain expertise within technology subject area
• Document customer feature requests and issues, providing feedback to sales and product management
• Provide support to product Test and Evaluations
• Execute customer site assessments targeting technology infrastructure assessments
• Transfer industry, technical and product knowledge to customers and colleagues
• Proactively plan to prevent pre and post sales issues to shorten time to revenue

What You Bring

• A natural and enthusiastic aptitude for technology plus the ability to communicate its value using compiling and contextualised stories to anyone from any background
• Confidence to own and professionally drive customers to successful outcomes with Axon solutions.
• A “self starter” - ability to identify what tasks need your ownership and when you should collaborate.
• Bachelor's Degree (preferably in Computer Science or Engineering fields) or equivalent experience
• Willing to travel significantly (70%), some travel internationally
• Must have a valid Passport and Clean Driving License
• 8+ years experience as a Sales Engineer, Systems Engineer, Network Engineer or similar related field
• Knowledge and demonstrated operating experience in one or more of the following areas of specialisations: Digital Video, Mobile communications, IP Engineering, IP security, Embedded Systems, IAM, SAAS
• Strong understanding of CCTV systems, VMS, network technologies and IP stack (for example Genetec, Milestone, Avigilon, Ocularis, TCP/IP, DNS, DHCP, VLANS, firewalls, VPN gateways, proxies, etc.)
• High degree of technical knowledge in computing infrastructure components, data centers, and system support
• Experience in data integration and data analysis to support expanding product portfolio
• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)
• Demonstrable experience of strong project management for successful PoC’s
• Fluent Native Italian and excellent English language skills essential
• Evidence of effectively adding value as a Global team member
• Evidence of working effectively remotely and independently
• Knowledge and experience implementing and managing relational database solutions, in-particular Microsoft/Azure SQL, an advantage
• Practical knowledge of SAN technologies (EMC, HP 3Par, etc.) an advantage

Benefits that Benefit You

• Competitive salary package
• Generous holiday allowance
• Private healthcare allowance
• Learning & Development programs
• Fun and engaging team events

Benefits listed herein may vary depending on the nature of your employment and the location where you work.