Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

What you'll do:

As an Account Executive, Enterprise at Stripe, you will drive Stripe’s future growth engine by building relationships with existing and prospective users, turning them into happy Stripe users.

Responsibilities

• Own a named account list and develop account plans for winning and expanding business with middle market and enterprise companies
• Develop outbound strategies to create and nurture opportunities
• Own the full sales cycle from prospecting to close, to go live for middle market and enterprise companies
• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share
• Develop relationships with executive stakeholders at new and existing users
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and develop financial analyses
• Lead and contribute to team projects to develop and refine our sales process
• Engage with cross functional teams (Partners, Post Sales, Product and Engineering) to help drive and iterate Stripe’s strategy

Who you are

You are an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including the CTO, COO, and CFO. You have experience working with upper middle market and enterprise companies. You have an in-depth understanding of the buyer journey and can lead a complex, multi-party sale in a highly consultative manner. You are used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You are naturally analytical and enjoy digging into business models and helping businesses quantify their investment decisions. You get excited about prospecting, and are capable of independently leading a sales cycle from start to finish. Finally, you enjoy building – you like to actively participate in the development of our sales process, the articulation of our value proposition, and the creation of key tools and assets.

If you’re motivated, smart, persistent, and a great teammate, we want to hear from you!

Minimum requirements

• 8+ years of sales experience, preferably at a technology or fintech/payments company, with a track record of top performance
• Ability to understand complex business problems companies face today,  and craft solutions across multiple products
• Ability to develop and execute account plans spanning multiple business units across complex organizations
• Strong presentation skills, particularly for in-person meetings with multiple stakeholders
• Proven ability to lead complex negotiations involving bespoke commercial agreements
• Superior verbal and written communication skills in Italian and English
• Ability to operate in a highly ambiguous and fast-paced environment
• Strong interest in technology

Preferred requirements

• Prior experience at a growth stage Internet / Software company

The Role in One Line

You're the gateway. Every merchant that goes live with Scalapay passes through you first.

Why This Role Matters

Scalapay doesn't grow without merchants. And merchants don't go live without onboarding.

This isn't a back-office compliance role. You're the first operational touchpoint for businesses that want to offer Scalapay to their customers. You control the speed, the quality, and the experience of how merchants enter our ecosystem.

In a regulated Payment Institution (supervised by Bank of Italy), onboarding is where compliance meets commercial. Manageing KYB, documentation, and regulatory requirements is also about deepening skills that transfer directly to roles in compliance, risk, operations, or account management across fintech and financial services.

What You'll Own

End-to-end merchant activation

• Manage standard and complex onboarding cases from first contact to go-live
• Conduct KYB checks and documentation review for regulatory compliance
• Run daily onboarding calls with prospective merchants—solving blockers in real-time
• Create and maintain merchant records in internal systems

Merchant success in the critical window:

• Support merchants through their first transactions post-go-live
• Monitor documentation completeness and flag risks early
• Be the voice of the merchant internally — escalate friction points

Process improvement:

• Identify bottlenecks that slow down onboarding
• Propose and test improvements to reduce time-to-live
• Feed insights back to Product, Sales, and Compliance teams

The Skills You'll Build

• Regulatory fluency: Deeper understanding of KYB, AML requirements, and how Payment Institutions operate under Bank of Italy supervision
• Commercial instinct: You'll know what merchants care about, what frustrates them, and how to move deals forward
• Operational excellence: Process design, system management, cross-functional coordination
• Stakeholder management: Working with Sales, Legal, Compliance, and Product daily

These skills open doors to Operations leadership roles — in fintech or traditional financial services.

Who We're Looking For

Non-negotiables:

• You are fluent in Spanish (C1-C2) as you'll be the voice of Scalapay for Spanish merchants
• You already have some prior short experience in KYC/KYB and/or AML in a regulated entity; 
• You are proficient in English and Italian (B2 level minimum in both)
• You're data-driven and organized, you like things to run like a machine

What separates good from great:

• You hate inefficiency—when you see a broken process, you fix it
• You're comfortable with ambiguity and can prioritize without hand-holding
• You communicate clearly and directly (no "corporate speak")
• You care about the merchant experience, not just completing tasks
• You have previous exposure to startup/scale-up environments (you know what "fast" means)

What We're NOT Looking For

• People who want to "just follow the process" without questioning it
• Candidates who see this as a stepping stone to something "more interesting" — this IS interesting if you approach it right
• Anyone uncomfortable with direct merchant communication

Logistics and Compensation

• Location: [Milan /2-days remote weekly]
• Language: Spanish (C1-C2) + English (working proficiency)
• Compensation range: 24-26K€ gross yearly

Hiring Process

1. Quick intro with our Talent Acquisition Team
2. Deep-dive interview with Hiring Manager and COO (your experience + motivation)
3. In-office Case study (show us how you think through real onboarding scenarios) with different stakeholders along with a chat with the CFO
4. Final chat with Simone Mancini (CEO)

And timing in hiring does indeed matter though we value even more finding the perfect fit for the role and the team. With high internal standards, a job may remain open or be reposted several times.