About the Role: 

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Develop and deliver a growth strategy for the market, with an innovative and effective approach to scaling Fever's presence in the region
• Expertly manage commercial strategy with large partners ensuring value creation for both parties
• Evidence strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Turkey and internationally
• Keep up to date with everything cool that’s happening in the entertainment; think of yourself as the expert for new and trending experiences

About You:

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Proven track record of sales success in a fast-paced, quota carrying role
• Strong business development and partnership management skills
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal in English and Turkish along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Salesforce is preferred)
• Knowledge of the city’s entertainment, events, and lifestyle trends
• Experience in the event and entertaiment industry is a plus but not required

Benefits & Perks: 

• Attractive compensation package consisting of significant stock package, base salary, and performance-based bonus
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Responsibility from day one and professional and personal growth
• Great work environment with a fun, international team of talented people to work with!

#LI-Hybrid 

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What You’ll Be Doing

• Own the creative process from idea to final output
• Create marketing visuals for mini games (ads, playables, concepts)
• Design original 2D/3D assets from scratch
• Turn trends into fresh creative ideas
• Familiarity with AI tools to support the marketing pipeline is a plus

Desired skills and experiences

• Strong 2D and/or 3D background
• Solid sense of creativity and imagination
• Good understanding of game feel and player experience
• Ability to manage time effectively and deliver on deadlines
• Familiar with AI tools
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Flexible working schedule
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. Unfortunately, we do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What You’ll Be Doing

• Create engaging video content and static visuals for marketing campaigns across multiple platforms
• Work with After Effects and relevant AI tools to produce high-quality animations
• Collaborate with the growth team to align on analytics and key performance metrics
• Bring a fresh perspective and artistic approach to video production, beyond pure technical execution
• Collaborate in brainstorming and offer out-of-the-box ideas to enhance our advertising content

Desired skills and experiences

• 2+ years of experience 
• Marketing mindset with a good sense of storytelling and visual communication
• Experience in After Effects
• Portfolio demonstrating video/motion work with a creative edge
• Strong attention to detail and ability to deliver under tight deadlines
• Interest in visual trends, pop culture, and new media formats
• Passion for Match Villains and mobile puzzle games in general
• Nice to have: Familiarity with AI tools, especially for image and video generation

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Flexible working schedule
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. Unfortunately, we do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What You’ll Be Doing

• Create engaging video content and static visuals for marketing campaigns across multiple platforms
• Work with After Effects and relevant AI tools to produce high-quality animations
• Collaborate with the growth team to align on analytics and key performance metrics
• Bring a fresh perspective and artistic approach to video production, beyond pure technical execution
• Collaborate in brainstorming and offer out-of-the-box ideas to enhance our advertising content

Desired skills and experiences

• Experience in After Effects
• Marketing mindset with a good sense of storytelling and visual communication
• Portfolio demonstrating video/motion work with a creative edge
• Strong attention to detail and ability to deliver under tight deadlines
• Interest in visual trends, pop culture, and new media formats
• Passion for Match Villains and mobile puzzle games in general
• Nice to have: Familiarity with AI tools, especially for image and video generation

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Flexible working schedule
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. Unfortunately, we do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What You’ll Be Doing

• Create engaging video content and static visuals for marketing campaigns across multiple platforms
• Work with After Effects and relevant AI tools to produce high-quality animations
• Collaborate with the growth team to align on analytics and key performance metrics
• Bring a fresh perspective and artistic approach to video production, beyond pure technical execution
• Collaborate in brainstorming and offer out-of-the-box ideas to enhance our advertising content

Desired skills and experiences

• Availability to work on-site in our Istanbul office on selected weekdays
• Marketing mindset with a good sense of storytelling and visual communication
• Portfolio demonstrating video/motion work with a creative edge
• Strong attention to detail and ability to deliver under tight deadlines
• Interest in visual trends, pop culture, and new media formats
• Passion for Match Villains and mobile puzzle games in general
• Nice to have: Familiarity with AI tools, especially for image and video generation

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Flexible working schedule
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. Unfortunately, we do not offer a fully-remote working option.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

ABOUT THE ROLE

• Act as the legally designated Responsible Manager for the travel agency’s head office (and support branch compliance if/when opened).
• Ensure ongoing compliance with applicable travel agency legislation, TÜRSAB requirements, and Ministry expectations (documentation, inspections, suitability standards).
• Own operational governance for OTA activities: supplier contracting controls, booking flows, customer communications, cancellations/refunds policy execution, complaint handling, and record-keeping.
• Serve as the primary contact for licensing-related correspondence and compliance checks; coordinate responses and evidence packs.
• Maintain required staffing/role readiness as applicable (e.g., ensuring mandated functions are covered in operations).
• Implement and maintain SOPs for consumer-facing travel sales: confirmations, vouchers, itinerary documentation, supplier terms, and service recovery.
• Support audits/inspections: maintain “inspection-ready” office/records and ensure the business continuously meets required qualifications.

#LI-hybrid #LI-fulltime

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

• Creating and executing creative projects to design engaging features that will create unique user experiences
• Participating in product discussions and meetings
• Preparing and maintaining project documentation
• Finding relevant references for the projects by staying up to date with the market trends

Desired skills and experiences

• Top university students expected to graduate in 2027
• Excellent communication skills
• Interest and passion for casual puzzle games
• Proficiency in Excel
• Being data-driven and results-oriented
• Strong enthusiasm for gaming and a genuine commitment to deliver outstanding player experiences
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team.

What you’ll be doing

• Building high-quality games for the millions of mobile players
• Designing and implementing new features
• Maintaining and optimizing games
• Close collaboration with other developers
• Actively contributing to game design, feature design

Desired skills and experiences

• B.S. or higher preferably in Computer Science or an equivalent program
• Experience with the Unity game engine and C# 
• Strong problem-solving and communication skills
• Experience with version control systems such as Plastic or Git
• Passion for Match Villains and mobile puzzle games in general 

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”. 

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Collaborate with hiring managers to understand their needs and develop effective recruitment strategies accordingly
• Manage the full recruitment cycle, from job posting to offer negotiation and onboarding
• Measure and ensure a positive candidate experience throughout the recruitment process
• Organize events, programs etc. to boost employee motivation and retention
• Participate in employer branding initiatives to attract top talent 
• Stay updated on industry trends and best practices to continuously improve our processes
• Develop and implement projects and initiatives to enhance workplace culture and employee engagement

Desired skills and experiences

• 1+ year of robust recruitment experience is preferred
• Driven and ambitious problem solver with high learning agility
• Ability to work independently and as part of a team in a fast-paced environment
• Eager to tackle demanding assignments and embrace new challenges
• Excellent communication and interpersonal skills
• Familiarity with applicant tracking systems (ATS) and HR databases
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

About the role

The more technology evolves, the more it shapes our lives. We’re looking for AI enthusiasts who are passionate about exploring new technologies and creating innovative, effective solutions to improve the way we work.

If you thrive on a “how can we do it better” mindset, we’d love to have you on our team!

What you’ll be doing

• Leading AI research and development for internal product and management solutions (RL agents, segmentation, regression models)
• Analyzing big data to extract features, segment, and provide actionable insights for management
• Researching, implementing, and experimenting with self-learning agents in diverse RL environments for product development
• Following and deploying cutting-edge generational models (including finetuning) for tailored, multi-modal use cases
• Being at the forefront of ML/DL research and gaining valuable expertise

Desired skills and experience

• Bachelor's degree in Computer Science, Mathematics or a related engineering field
• Proficiency in Python (TensorFlow or PyTorch)
• Interest in Generative AI techniques (Diffusers, LoRAs, GANs, Transformer models, etc.) and a desire to develop in this area
• An always-looking-for-better-ways mindset and the ability to understand team needs to proactively generate solutions
• Ability to combine technical and business mindsets effectively
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Designing, running, and analyzing A/B tests to optimize gameplay mechanics, user experience, and monetization models
• Developing and maintaining player segmentation tools and strategies for personalized offers and engagement
• Tracking and evaluating core KPIs (DAU, retention, ARPU, LTV) through well-structured dashboards and reports
• Acting as the data partner for multiple teams (Product, Growth, Marketing), providing insights that shape roadmaps
• Comfortably managing multiple priorities with minimal guidance and adapting quickly to changing business needs

Desired skills and experiences

• 1+ year experience in data analysis, gaming, e-commerce, or digital products
• Familiarity with monetization models, player segmentation, and in-game economy
• Advanced SQL skills
• Python or R is a plus
• Experience in A/B testing methodologies
• Skilled in predictive analytics and modeling
• Ability to separate correlation from causation and manage biases in data
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What You’ll Be Doing

• Produce layout sketches from briefs, polish visuals, contribute ideas
• Illustrate characters, scenes, items, and other 2D visual assets
• Contribute creative ideas during brainstorming sessions
• Translate creative briefs into clear visual sequences
• Collaborate with the marketing team to create storyboards for advertising videos
• Transform illustrated storyboards into engaging animatic sequences ensuring pacing and storytelling flow
• Familiarity with AI tools to support the marketing pipeline is a plus

Desired skills and experiences

• Strong illustration and drawing skills
• Proficiency in visual storytelling and composition
• Proficiency in Photoshop or Illustrator
• Ability to manage time effectively and deliver on deadlines
• Solid knowledge of design, color, composition, and typography
• Passion for Match Villains and mobile puzzle games in general
• Nice to have: Familiarity with motion/video tools such as ToonBoom, After Effects or Premiere
• Nice to have: Portfolio with storyboard samples from previous projects

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Managing existing user acquisition channels for maximum performance and ROI
• Analyzing campaign data to identify areas for improvement and optimization 
• Working closely with 3rd parties (e.g. Facebook, Google, Ad networks)
• Collaborating with creative team in ad production 

Desired skills and experiences

• Bachelor's degree, ideally in Engineering, Management or Economics
• Strong analytical and data interpretation skills
• Excellent communication and team work skills
• Self-motivated with the ability to work independently and within a team
• Attention to details
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

As part of our Growth Team, you'll be challenged daily to find innovative ways to improve our games and maximize player reach. Our team combines creative and analytical thinking to develop effective marketing strategies and identify growth opportunities. 

What you’ll be doing

• Managing existing user acquisition channels and discovering new opportunities
• Conducting in-depth campaign analysis to evaluate performance and ROI
• Developing and implementing bidding strategies for optimal campaign performance
• Defining KPIs and analyzing campaigns for better understanding of the target audience
• Collaborating with creative team in ad production 

Desired skills and experiences

• 1-2 years of experience in performance marketing
• Bachelor's degree, ideally in Engineering, Management or Economics
• Excellent communication and team work skills
• Self-motivated with the ability to work independently and within a team
• Strong analytical and problem-solving skills
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team.

What you’ll be doing

• Building high-quality games for the millions of mobile players
• Designing and implementing new features
• Maintaining and optimizing games
• Close collaboration with other developers
• Actively contributing to game design, feature design

Desired skills and experiences

• B.S. or higher preferably in Computer Science or an equivalent program
• 5+ years of experience
• Strong experience with the Unity game engine and C# (C/C++ knowledge is a plus)
• Strong problem-solving and communication skills
• Experience with version control systems such as Plastic or Git
• Passion for Match Villains and mobile puzzle games in general 

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”. 

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team.

What you’ll be doing

• Building high-quality games for the millions of mobile players
• Designing and implementing new features
• Maintaining and optimizing games
• Close collaboration with other developers
• Actively contributing to game design, feature design

Desired skills and experiences

• B.S. or higher preferably in Computer Science or an equivalent program
• Familiarity with the Unity game engine and C#
• Strong problem-solving and communication skills
• Familiarity with version control systems such as Plastic or Git
• Passion for Match Villains and mobile puzzle games in general 

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”. 

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

• Execute mini game ideation, prototype, and playable production process for marketing ads mini games
• Collaborate with the Marketing team to build high-performing hyper-casual playables
• Use play test and performance data to iterate quickly and decide which playables move to production

Desired skills and experiences

• Fresh graduates from reputable universities
• Excellent communication skills
• Being data-driven and results-oriented
• Strong enthusiasm for gaming and a genuine commitment to deliver outstanding player experiences
• Passion for Match Villains 
• Experience with hypercasual games is preferred

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

• Creating and executing creative projects to design engaging features that will create unique user experiences
• Participating in product discussions and meetings
• Preparing and maintaining project documentation
• Finding relevant references for the projects by staying up to date with the market trends

Desired skills and experiences

• Fresh graduates from top universities
• Excellent communication skills
• Interest and passion for casual puzzle games
• Proficiency in Excel
• Being data-driven and results-oriented
• Strong enthusiasm for gaming and a genuine commitment to deliver outstanding player experiences
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Designing concepts for characters, environments and props
• Producing ready asset creation
• Collaborating closely with art and product teams

Desired skills and experiences

• Proficiency in Adobe Creative Suite
• Excellent design and drawing skills, highlighting the effective use of color, form, light and composition
• Knowledge of 3D Modeling is a big plus
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

We are looking for a passionate Backend Developer who is excited to architect and implement technology, tools and infrastructure that empower Good Job Games!

• Building distributed, high-performance shared game services
• Developing internal tools for operations, data analysis and automation
• Supporting and empowering teams across Good Job Games
• Learning, teaching and growing within a strong engineering culture

 Desired skills and experiences

• Bachelor's degree in Computer Science or other engineering departments
• Understanding distributed, highly scalable, low latency, fault tolerant backend architecture fundamentals
• Knowledge of the Go programming language at an entry-level, including experience with basic Go syntax and concepts such as goroutines and channels
• Strong engineering, design and architecture skills
• Familiarity with AWS, NoSQL/in-memory databases, DevOps practices and CI/CD tools 
• Passion for Match Villains and mobile puzzle games in general

 What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

We are looking for a passionate Backend Developer who is excited to architect and implement technology, tools and infrastructure that empower Good Job Games!

• Building distributed, high-performance shared game services
• Developing internal tools for operations, data analysis and automation
• Supporting and empowering teams across Good Job Games
• Learning, teaching and growing within a strong engineering culture
• Mentoring and guiding junior team members

 Desired skills and experiences

• B.S. or higher preferably in Computer Science, Math or Physics (or equivalent work experience)
• 2+ years of experience
• Understanding distributed, highly scalable, low latency, fault tolerant backend architecture fundamentals
• Fluent in using Go programming language and strong understanding of advanced Go syntax and concepts
• Strong engineering, design and architecture skills
• Experience with AWS, NoSQL/in-memory databases, DevOps practices and CI/CD tools 
• Passion for Match Villains and mobile puzzle games in general

 What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

We are looking for a passionate Backend Developer who is excited to architect and implement technology, tools and infrastructure that empower Good Job Games!

• Building distributed, high-performance shared game services
• Developing internal tools for operations, data analysis and automation
• Supporting and empowering teams across Good Job Games
• Mentoring and guiding junior team members

 Desired skills and experiences

• B.S. or higher preferably in Computer Science, Math or Physics (or equivalent work experience)
• 4+ years of experience
• Strong experience in designing, implementing and maintaining distributed, highly scalable, low latency, fault tolerant backend architectures
• Fluent in using Go programming language and strong understanding of advanced Go syntax and concepts
• Strong engineering, design and architecture skills
• Strong experience with AWS, NoSQL/in-memory databases, DevOps practices and CI/CD tools 
• Passion for Match Villains and mobile puzzle games in general

 What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Developing character and object animations using Spine and Autodesk Maya
• Creating 3D character animation for marketing creative assets and videos 
• Crafting dynamic and visually stunning particle effects in Unity.

Desired skills and experiences

• Strong grasp of animation fundamentals
• A unique and engaging creative perspective
• Proficiency in Spine, Photoshop and Autodesk Maya
• Driven to discover optimization techniques
• Background in illustration, coloring, and drawing is a plus
• Up-to-date with technology trends
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Creating clean, high quality 3D assets (e.g. environments, props, VFX, animation)
• Creating texture and UV maps
• Creating environmental concept models and plans
• Working closely with Marketing Artists and Growth Managers to create engaging animated marketing visuals for millions of mobile players

Desired skills and experiences

• Experience with 3D software, preferably Blender, or Maya as a second option
• Excellent command of Adobe Creative Suite
• Solid knowledge of modeling, lightning, color and composition
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”. 

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Creating clean, high quality 3D assets (e.g. environments, props, VFX, animation)
• Creating texture and UV maps
• Creating environmental concept models and plans
• Working in close collaboration with 2D Concept artists to create great games played by millions of mobile gamers

Desired skills and experiences

• Excellent command of 3D tools, especially of Autodesk Maya (familiarity with Blender, ZBrush, Substance, Mudbox, SketchUp would be a plus)
• Excellent command of Adobe Creative Suite
• Solid knowledge of modeling, lightning, color and composition
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Crafting effects and 2D animations for UI elements 
• Developing character and object animations using Unity, Spine
• Creating 2D/3D particle FX in Unity 

Desired skills and experiences

• Strong grasp of animation fundamentals
• A unique and engaging creative perspective
• Experience working with art, product, and development teams
• Proficiency in Spine, Unity (for animation), Photoshop and Autodesk Maya
• Driven to discover optimization techniques
• Background in illustration, coloring, and drawing is a plus
• Up-to-date with technology trends
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you’ll be doing

• Creating clean, high quality 3D assets (e.g. environments, props, VFX, animation)
• Creating texture and UV maps
• Creating environmental concept models and plans
• Working in close collaboration with 2D Concept artists to create great games played by millions of mobile gamers

Desired skills and experiences

• Over 4 years of experience in the gaming industry, including at least 2 years in casual games
• Excellent command of 3D tools, especially of Autodesk Maya (familiarity with Blender, ZBrush, Substance, Mudbox, SketchUp would be a plus)
• Excellent command of Adobe Creative Suite
• Solid knowledge of modeling, lightning, color and composition
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members 
• Every idea counts 
• Never-ending learning
• We never stop asking the questions “why” and “how”

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

About us

We were founded in 2017 with the motivation to reach people globally by giving them unique and unforgettable experiences with disruptive products. Our games have reached over 3.5 billion people. This could only be done by gathering exceptional talent and creating a culture to enhance team spirit and creativity. We are looking for passionate teammates to join our team!

What you'll be doing

• Designing user-friendly assets like buttons, icons, and widgets.
• Developing typography, palette, illustration, and iconography systems
• Keeping up with current UI trends and technologies
• Collaborating with art and product teams

Desired skills and experiences

• At least 1 year of experience as a UI Artist in the mobile gaming industry
• Experience working with Photoshop and Illustrator
• Passion for Match Villains and mobile puzzle games in general

What makes our team so unique

• Feedback and transparency are at the heart of everything we do
• Exceptional and passionate people/team members
• Every idea counts
• Never-ending learning
• We never stop asking the questions “why” and “how”.

Our Perks

• Team events and trips
• Great food
• On-site gym
• Full health benefits
• Compensation for paid military service
• Relocation support
• Good Job Games Coin Program that lets you have unforgettable experiences (e.g. Going on a cruise trip to Norway or seeing the Northern Lights)

This is an on-site role in Istanbul, Sarıyer. We do not offer a fully-remote working option.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.