Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience team develops and applies technology at all points of the user support journey to solve customer problems at scale, unlocking growth across Stripe’s product suite.

What you’ll do

As a Product Manager on the Support Experience PM team, you’ll be responsible for defining the strategy for Consumer Support - solve problems for a fast growing segment at Stripe. You’ll need to tackle this space from multiple angles, from motivating product teams at Stripe to understand and improve product quality, to building systems that allow for repeatable problem solving by both users and our support team. You’ll need to create observability across inbound and outbound volume to find the high impact drivers of poor experiences; and build the flywheels that will leverage our internal and external systems to continuously improve how problems are resolved and products are built.

Responsibilities

• Drive significant increases in product quality across the company leveraging support data
• Build the flywheels for improving support outcomes and enabling users to self-solve issues by creating scalable knowledge and workflow strategies
• Partner closely with Product Managers for the Self-Serve and Agent Platforms to define and instrument user journeys across our products so we can understand how success differs by journey and where we should invest
• Define the data strategy for delivering an effective and efficient support experience
• Create a platform that can be leveraged across the support journey to turbocharge users and support agents’ ability to solve problems directly and reliably

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

Our ideal Product Manager will be relentlessly user-focused, comfortable in ambiguity, have strong technical skills, and the desire to create something new.

• 5+ years of relevant product management experience
• Computer Science background or equivalent technical skills
• Strong analytical abilities and experience with metrics
• An ability to craft a vision and strategy and drive the roadmap toward it
• A deep empathy for users

Preferred qualifications

• Software engineering experience, a computer science or engineering degree, or similar technical experience

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the Team

The Sales Compensation Team at Stripe is responsible for the overall compensation strategy, design, and payment administration for the global sales organization. We ensure that Stripe’s objectives align with the compensation program and that our sales teams are paid accurately and timely. We provide thought leadership for the go-to market initiatives so that performance and compensation are effectively correlated. The Sales Comp team partners closely with the revenue generating and support functions across Stripe to support the success of our sales efforts. 

What You’ll Do

Stripe’s Sales Compensation Team has an opening for an experienced sales compensation manager to be a key contributor to the sales compensation program design, implementation and performance assessment of the sales organization. This role will have high visibility across multiple channels to own the performance to compensation structure for specific sales teams and be the subject matter expert for strategic advice and implementation of any compensation programs (including SPIFFs and MBOs) that will further align the sales focus with Stripe’s OKRs.

The right person for this position will be someone who is passionate about sales compensation and comfortable working in ambiguous situations to identify the optimal solutions for our sales teams to succeed.  This candidate will need to have experience working across all levels and functions of an organization (preferably in a high growth environment) to align the company’s priorities with the sales team’s motivation. The role requires resilience and the ability to both partner and lead in cross-functional situations. Proven leverage of analytics and quantitative data to support and evaluate decisions is critical. 

Responsibilities

• Lead the annual sales compensation plan design cycle for specific sales teams. This includes obtaining input and stakeholder approval for the proposed compensation structures.
• Implement metrics for the plans that are specific, measurable, and align with company priorities.
• Own the rollout and enablement of the compensation plans. 
• Conduct frequent quantitative measurement of the compensation plan effectiveness and apply learnings to the annual plan design process.
• Propose, evaluate, design, and measure the effectiveness of SPIFFs.
• Be the main contact for sales leadership to to correlate objectives and compensation.
• Own and update the sales compensation resources for the sales organization. Lead the enablement.
• Own and update the annual sales credit policies for the sales organization. Lead the enablement.
• Represent the sales compensation impacts in company strategy discussions (e.g. with Product).
• Have an in-depth understanding of the sales function, product priorities, and individual sales team characteristics.
• Support the commission calculation close process as needed.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• BS or BA in Business, Finance, Economics, Math, or Statistics.
• 5+ years of experience in a Sales Compensation role.
• 2+ years as a key point of contact with senior Sales, Finance, and HR leadership.
• 3+ years leading the sales compensation design process.
• Experience with CRM (e.g. Salesforce) and ICM (e.g. Captivate IQ, Varicent, Xactly) tools.
• Experience with reporting tools and Tableau.
• Strong logic, problem solving, and Excel modeling skills.
• Very organized and attentive to detail, with excellent prioritization skills that allow you to consistently deliver quality results on time.
• Experience working in high-growth, performance focused environments and administering complex programs.
• Ability to forge strong bonds, work collaboratively with, and influence internal partners such as other Sales channels, Finance, and Business Applications.

Preferred Qualifications

• Competence to leverage AI tools to enhance impact and productivity
• Experience in Sales or Sales Operations roles
• SQL programming experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a Sales Development Associate (SDA) at Stripe, you will drive Stripe’s future growth engine by working with Demand Gen and the Account Executive team to qualify leads and collaboratively build Stripe’s sales pipeline. You get excited about engaging with prospects to better qualify needs. You are adept at identifying high value opportunities and capable of managing early sales funnel activities.You are used to delivering value in complex situations and are energized by learning about new and existing products. Finally, you enjoy building – you like to actively participate in the development of the demand generation and sales process, the articulation of Stripe’s value proposition, and the creation of key tools and assets. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

We take a data driven, analytical approach to sales development, and are looking for someone who is confident in both prospecting to customers and in helping design our strategy. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

What you’ll do

Responsibilities

• Research and create outreach materials for high value prospects, in partnership with SDRs and AEs
• Follow up with Marketing generated leads to qualify as sales opportunities. Move solid leads through the funnel connecting them to a salesperson, and arranging meetings
• Execute outbound sales plays created by marketing
• Initiate contact with potential customers through cold-calling or responding to inquiries generated from Marketing
• Develop relationships with prospects to uncover needs through effective questioning to qualify interest and viability to prepare hand-off to sales
• Follow-up with potential customers who expressed interest but did not initially result in a sales opportunity
• Effectively work through lead list meeting/exceeding SLAs, consistently update activity and contact information within the CRM system and support weekly reporting efforts
• Collaborate and provide feedback and insights to Marketing to help improve targeting and messaging

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• Fluent in German and English
• A track record of top performance or prior success
• Superior verbal and written communication skills
• Self starter who is able to operate in a hyper growth environment
• This role requires in-office participation three (3) days per week in our Dublin office

Preferred qualifications

• Professional experience

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions. Join us.

About the team

The EMEA Startup team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing Startup customers. 

What you’ll do

As a Sales Manager for Startups - Early Growers at Stripe, you will be crucial in driving Stripe's expansion by fostering growth among our existing high potential top startups.

 Your role involves leading and coaching a team of high-performing Account Executives, empowering them to achieve ambitious targets. You will also directly engage with users. We seek an individual eager to collaborate with a top-tier team to navigate intricate organizations, identify new opportunities to leverage payments for competitive advantage, and innovate our joint go-to-market strategies.

You will manage a team of Startup AEs, focusing on supporting the growth of the top Startup users in EMEA. This team will partner with high-potential startups in our install base. Your goal is to provide hands-on business consultancy, optimize Stripe integrations, and uncover commercial upsell opportunities for Stripe.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Funded  Startup segment across EMEA
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Prioritise top startup users and be accountable for increasing existing revenue at high rates of growth 
• Driving deal strategy and execution including strong pipeline development, opportunity management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Minimum requirements

• 8+ years of relevant sales experience - particularly managing existing business accounts
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms

Preferred requirements

• Experience with and knowledge of the EMEA Startups ecosystem

Solutions Architect, Platforms

Who We Are

About Stripe

At Stripe, you have an unprecedented opportunity to put the global economy within everyone’s reach. Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. 

About The Team

The Solutions Architecture Team partners with our users to realise their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at large global brands and platforms who are building financial services solutions with Stripe.  We work closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects. 

What You’ll Do

As a member of the team, Solutions Architects build highly consultative trusted relationships with C-level executives and technical decision makers in the customer’s organisation to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. We architect business models with them so they can drive new monetisation opportunities and growth.

Responsibilities

• Be a key member of the Platform account team with deep involvement in defining the customer strategy; Identify and close new complex opportunities, and accelerate solution adoption. 
• Drive thought leadership and be a trusted advisor for key business and technical stakeholders including CIO, CTO, COO, CRO, CDO, Head of Product Engineering, and Head of Payments.
• Work to deeply understand the customer’s business objectives, and then design and apply Stripe’s solutions to their challenges. Develop and articulate the end to end customer transformation journey and create future roadmaps and architectures with deep 3rd party integrations in play.
• Conduct business analysis and background research on customers, industries, and competitors.
• Lead strategy engagements with users to align to business priorities, design solutions and secure the technical win by performing in-depth customer discovery, evangelising the proposed solutions through executive briefings, readouts, presentations and solution demos. 
• Expand Stripe’s footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods.
• Act as the “Voice of the Customer” to bring insights, trends and opportunities to the leadership, product and engineering teams from the forefront and prioritised for delivery.  
• Participate in sales forecasting, Quarterly Business Reviews and account/territory planning to strategically and tactically align for success.
• Act as a crucial part of the sales team, providing technical insight and solutions to prospective and existing platform users. Guide and provide technical expertise on Stripe and its benefits for both platforms and their customers.
• Showcase the capability of Stripe's platform in solving business problems, highlighting features, benefits, and potential customisations. This includes demonstrating how those benefits pass down to the customer's own user-base.
• Manage pre-sales projects, coordinating proof of concept development, and feasibility checks. Ensure all solutions proposed are viable, beneficial to our potential clients, and also accommodating to their customers.

Who You Are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 4+ years of experience in a similar customer-facing engineering role such as solution consultant, solutions architect, or sales engineer, for a global software enterprise.
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
• Thorough understanding of the software development lifecycle and API architecture.
• Outstanding spoken and written communication skills, presentation skills, and confidence in explaining complex concepts to both technical and non-technical audiences.
• Develop a comprehensive understanding of Connect, Stripe's solution for enabling platform payments, exploring its various features, and integration methodologies.
• Gather an in-depth understanding of Stripe's Payments and Billing systems and their applicability across diverse business models to beneficially cater to individual clients' and their customers' needs.
• Ability to understand how a wide variety of applications such as ERP, CRM, Billing, Tax and legacy systems interact with each other in a platform technology stack/ecosystem. 
• Strong organisational and time management skills and the ability to juggle competing priorities while working with multiple strategic opportunities and customers.

Preferred Qualifications

• Experience as a customer facing, domain expert in the payments space, presenting, and architecting solutions for platform customers.
• Prior experience driving technical sales with top-tier enterprise scale platforms and supporting them and their customer’s unique requirements 
• Experience with integrating Stripe or other RESTful APIs into web applications.
• Experience in systems design, building and deploying complex applications.
• Experience in helping customers adopt and consume software in a cloud model.
• Passionate about learning and actively seeks out knowledge
• Ability to work independently and confidently to develop a path forward with customers under ambiguous circumstances.
• Strategic and creative thinker who can proactively identify challenges and maintain a positive approach when facing difficult obstacles.
• Strong collaboration skills to work seamlessly with extended teams to support our users.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Solutions Architecture team works with our largest, most complex users to understand their technical requirements and map those to Stripe technology.

As a Solutions Architect, you will partner with Sales to technically qualify new business opportunities, demonstrate the art of the possible with the Stripe Platform, and design robust technical solutions to enable payment transactions, manage money movements and simplify financial operational processes.

What you’ll do

You are an experienced technologist with a blend of technical depth and strong business consulting skills. You can write code, but prefer to spend your time working with users to create Stripe solutions to support customer business objectives in complex, mission critical environments. You will think strategically about the art of the possible for the user’s business, and be able to clearly articulate that in a way that informs and builds confidence in Stripe’s technology.

You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You will have a track record of delivering exceptional customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience.

Responsibilities

• Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
• Lead technical discussions and solution deep dives with users on the value Stripe can provide to them.
• Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities.
• Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
• Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences.  

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 years in a customer facing pre-sales role.
• Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
• Ability to write code 
• Experience with large enterprise customers
• Strong verbal and written communication abilities, including presenting to large audiences in both German and English

Preferred qualifications

• A background in payments systems and e-commerce solutions is a plus but not a requirement.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

•  Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

•  Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Fluency in French
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and French to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and (German or Polish or Ukrainian) to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry
• Good to have Polish or Ukrainian language expertise (Native or Intermediate)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 5 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and Spanish to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry

Backend Engineer, Core Technology

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

• Core Infrastructure: We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
• Developer Infrastructure: We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models. 
• Reliability Insights and Excellence: We build tools and frameworks to introspect and improve reliability across Stripe.
• Application and Revenue Platform: Building the powerful and scalable infrastructure that powers the company’s innovative application offerings and supports the seamless processing and management of Stripe’s global transaction volumes.
• Finance Systems: Our mission is to enable effective financial decisions through reliable data, increased efficiency and automation. We support Accounting, Tax, Finance & Strategy (F&S), Finance Operations (FinOps) and Treasury functions across Automation, Data insights and process improvements.
• Service Platform: We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. 
• Team Matching: exact team matching for one of the subteams within one of these orgs will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

We’re looking for Software Engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner. You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Build a great customer experience for internal and external Stripe teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
• Debug production issues across services and several levels of the stack
• Who you are
• We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-12+ years of industry software engineering experience (does not include internships or co-ops)
• Ability to write well-factored algorithms and have experience with commonly used data structures and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
• Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

• Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external
• Hold yourself and others to a high bar when working with production

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Technical Account Management (TAM) team directly supports our largest, and fastest growing paid users.  We provide proactive consultation, best practice guidance, and ongoing managed services to optimize and accelerate our users’ business. We pursue excellence in user service, aiming to consistently exceed expectations. 

What you’ll do

Stripe is looking for an EMEA-based leader to mentor, lead, and grow Stripes within Technical Account Management (TAM). This manager will lead an established group of high-performing Stripes working predominantly with top Platform and/or direct merchants across EMEA. This manager’s day to day interactions with the team will cultivate a high performance environment, define and implement cross-functional solutions at scale, lead through user challenges and provide continual mentorship and feedback. In addition, this manager will work cross-functionally to drive operational programs to elevate Stripe’s level of service and support through setting strategy, defining clear goals and determining prioritization with data and user feedback.

Responsibilities

• Partner with the TAM leadership to shape the strategy for Stripe’s largest segment and most complex engagements.
• Lead a team of technical account managers working with Stripe’s largest users.
• Partner cross functionally with GTM, CSM, Product, Engineering, Professional Services and Solution Architects to deliver end to end solutions for EMEA platforms and other segment top users. 
• Hire and retain top technical talent as the team scales.
• Guide the TAM organization to deliver incredible services experiences, grow services revenue, and contribute to strategic programs.
• Ensure that team members are happy, effective, and growing in their career and user work.
• Set clear goals and direction for the team and each individual; provide regular feedback on your team members’ performance.
• Analyze data from user feedback and experiences to drive efficiency and build quality.
• Be an advocate for Stripe users and champion for users’ needs internally.
• Transmit and foster our values, serving as a beacon of Stripe’s user-centric philosophy and culture of transparency, empathy, inclusion and empowerment.
• Help build the organization through management projects such as recruiting, training, writing team policies, defining team processes, or other organizational improvements.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience in professional services, customer success, solutions architecture, or technical account management programs.
• 3+ years of people management experience, leading senior technical ICs.
• Experience working with strategic accounts.
• Excellent written and verbal communication skills.
• An ability to build trust with users, setting a high bar for quality, with a willingness to lead by example.

Preferred qualifications

• Experience with fintech SaaS products and/or Payments industry.
• Experience leading growth initiatives (through driving sales revenue and/or elevating operational service) with winning track-record.
• Proven ability to scale a technical services or technical support team in a high-growth environment.

About Stripe:

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead.

About the team:

The Professional Services team exists to drive the adoption of Stripe’s capabilities across our user base, from Fortune 100s to high-growth startups. Within this group, the Accelerate team is responsible for the critical "zero-to-one" phase of the user journey. We partner with developers and technical leaders to ensure they deploy quickly, integrate with high quality, and derive strategic value from Stripe immediately.

Accelerate is Stripe’s dedicated onboarding program designed to get users live fast and operationally ready. It is a prescriptive engagement where we guide users through technical integration, fraud prevention setup, and financial reporting. Whether through our foundational (free) tier or our premium high-touch service, the goal is identical: eliminate friction, reduce implementation risk, and accelerate time-to-revenue.

What you’ll do:

Stripe is launching Stripe Delivery Centers - a brand new global team to design, implement and grow Stripe’s operations for the next decade. We are looking for dynamic and curious people that have a passion for solving global user issues, building operations, driving process improvements and want to play a front-line role in building this new operational capability for Stripe and accelerating Stripe’s growth. If you like challenging, scaled problems and are an amazing teammate, we want to hear from you!

As an Onboarding Specialist, you are the technical guide for users during their first 90 days with Stripe. You will be proactively unblocking deployments and ensuring users are operationally ready to scale. You will manage a portfolio of users, guiding them through best practices for integration, dashboard configuration, and risk management. You will deliver technical workshops and serve as the primary touchpoint to help users navigate the complexity of payments infrastructure.

Responsibilities:

• Drive Time-to-Value: Manage a portfolio of user implementations, acting as a lightweight project manager to ensure they hit their planned go-live dates.
• Deliver Technical Workshops: Lead pre-built, interactive workshops covering critical topics such as API integration, Dashboard utilization, Fraud/Radar configuration, and Financial Reporting.
• Proactive Unblocking: Anticipate technical challenges before they become blockers. Provide prescriptive guidance on API architecture and best practices to ensure a high-quality integration.
• Operational Readiness: Go beyond code—help users set up their teams for success by advising on dispute management workflows and reconciliation processes.
• User Experience: Provide exceptional customer service to ensure a positive onboarding experience, acting as a reliable partner so users feel supported and confident throughout the process.
• Continuous Learning: Continuously update your knowledge of Stripe's products, features, and updates to ensure you are providing the most current and strategic advice to your users.
• Process Improvement: Contribute to the improvement of onboarding processes and documentation by collaborating with cross-functional teams to refine our playbooks based on user feedback.

Who you are:

We are looking for dynamic, curious problem-solvers who love demystifying complex technical concepts. You thrive in a fast-paced environment and are passionate about helping users build their businesses on Stripe.

Minimum requirements:

• Advanced English proficiency (fluent written and spoken). You can explain complex API architecture to non-technical stakeholders and discuss business value with developers.
• 2+ years of experience in implementation consulting, technical support, or solutions engineering, preferably in API technologies or SaaS environments.
• Technical Aptitude: Strong ability to read and debug code, understand RESTful APIs, and navigate complex technical environments.
• Problem Solving: You don't just find the answer; you find the best solution for the user's specific business model.

Preferred qualifications:

• Proficiency in one or more of: French, German, Spanish or Italian.
• Experience with financial systems (ERP, Accounting), online payments, or e-commerce platforms.
• Experience delivering live technical training or webinars to external users.
• Familiarity with code-level debugging in languages such as Python, Ruby, or Node.js.

This role is based in Dublin, Ireland and requires in-office attendance.

ABOUT THE TEAM

 The Voyager team at Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.  

We are seeking a Customer Success & Logistics Analyst to join our Customer Success team in Dublin. The Customer Success & Logistics Analyst is responsible for managing order delivery execution within Salesforce. This role ensures accurate scheduling, shipment coordination, intercompany visibility, and revenue tracking from an order creation through delivery.  The position acts as a liaison between Production, Logistics and Customer Service to ensure timely and accurate fulfilment and data accuracy. This role is ideal for someone with strong ERP experience with a keen interest in data analytics and strong attention detail ensuring speed and accuracy throughout the order fulfilment process.  

Key Responsibilities  

Order Scheduling & System Management 

• Follow up with Production to schedule deliveries for new orders in salesforce 

• Ensure accurate order status and delivery tracking in the system 

• Maintain data related to shipment dates, quantities, and delivery status 

Logistics Coordination 

• Work closely with our logistics teams in Dublin and Herndon on shipments both intercompany and to customers 

• Ensure delivery schedules are processed correctly in salesforce and aligned with target dates 

• Support resolution of shipment discrepancies and highlight delays 

• Maintain and update assets delivered 

Communication and Visibility – Intercompany 

• Provide clear visibility on delivery status including: 

• Revenue shipped 

• Open backlog 

• Delivery timelines 

• Attend meetings to proactively communicate regarding progress and risks 

• Periodic reporting on status and backlog 

• Act as backup for managing loan equipment inventory and process when required 

• Coordinate with internal teams and customers on loan equipment availability, returns and tracking.  

• Ensure and support system updates and documentation related to loans 

Required Skills 

• Strong working knowledge of Salesforce 

• Strong coordination, collaboration and communication skills 

• Attention to detail 

• Familiarity with intercompany process within complex organisations 

• Experience with reporting and planning tools, such as Power Query, SQL, Excel Pivot, and PowerBI. 

Required Qualifications  

• Bachelors Degree in supply chain, business or equivalent. 

• Strong analytical skills with expertise in mathematical formulas, KPI implementation, and ratio calculations.  

• Strong understanding of data modeling and relational databases.  

• Ability to merge, clean, and transform data from multiple systems. 

Role overview:

At SIE we want to enable PlayStation to deliver on its promise to be the Best Place to Play by making it the Best Place to Work! One way that we aim to achieve this by providing information and technology platforms that enable seamless working, communication and collaboration with colleagues and partners anywhere in the world.

The SIE IT Foundational Services department implements, enhances and supports products and services that underpin PlayStation’s business operations. SAP is a strategic solution in this space, and the platform currently comprises SAP S/4HANA, BW, and IBP. We are looking for a hands-on Global SAP Sales Ops Functional Analyst to drive, manage and support the delivery of technical solutions to ensure that the platform continues to meet the sales and distribution needs of the business globally.

You will collaborate with business partners from the Sales & Operations business functions to understand business goals and to identify and communicate how technical solutions can achieve them. You will do this by gathering, analysing and prioritising business requirements, and by working with business and technical teams to design, agree and coordinate the delivery of technical solutions that align with business strategies.

What you will be doing:

Helping to design, implement and support SAP S/4 HANA capabilities that underpin sophisticated sales and distribution business processes, including (but not limited to) order management, material master, pricing, ATP, MRP, delivery processing, billing, and customer order related reporting, by:

• Translating business strategy into product strategy
• Identifying business partners and engaging with them to discover, understand and define business problems and opportunities.
• Understanding existing business processes, mapping out process flows and identifying areas for improvement.
• Providing guidance and recommendations to business partners, driving standardisation and adoption of SAP standard processes globally whenever possible.
• Owning the scoping, prioritisation, management and reporting of progress against identified S&O initiatives.
• Working closely with internal and third-party business and technical teams to analyse and assess the impact of change requests on the SAP platform.
• Eliciting and analysing business requirements to document and agree functional design specifications, ensuring that they receive the appropriate level of approval.
• Analysing AS-IS and TO-BE system processes and configuration to assess impact on SD, MM and integration with FI-CO activities.
• Validating the approach for delivery of system changes to ensure proper testing and documentation is completed.
• Interface design, and co-ordinating and assisting with integration testing as required.
• As required, working closely with internal and third-party technical teams to analyse and resolve production issues across the SAP platform.

What we are looking for:

At PlayStation we are driven by the desire to ensure that PlayStation remains the best place to play and the best place to work. This drive is fuelled by our core values: we are looking for people to join us who are passionate, trailblazers and have a one team mindset.

These values and behaviours are evident throughout your previous experience:

• Technical SAP S/4 HANA experience, with hands-on experience of product implementation and production support primarily in Material Management (MM) and/or Sales & Distribution (SD);
• Working across the full lifecycle of technology-enabled change: from requirements definition through solution design, build, testing to transition to live operation.
• Sound understanding of the following areas:
• Supply chain and logistics in a Fast-Moving Consumer Goods (FMCG) environment.
• Product data management including Bill of Materials.
• Data interfaces and system integration, including EDI and other interface solutions which involve IDOC interfaces between SAP MM/SD and non-SAP third-party warehouse, carrier and master data systems.
• Key integration points between SD/MM/Purchasing/FICO.
• Sales and Purchase to Pay scenarios, requisition release strategies and SAP PO and inventory functionality.
• Warehouse environments and processes.
• Working with offshore / near shore service providers
• Comfortable dealing with senior team members and willing to challenge them based on sound reasoning.
• Strong analytical and problem-solving skills.
• Working within controlled/compliance-based environments (particularly Sarbanes Oxley) would be beneficial.

Your technical development and support competencies will include the following:

• SAP S/4 HANA
• FIORI
• Experience of designing, implementing, and supporting sophisticated ABAP and Idoc developments

The Principal Software Engineer role requires partnering across Product Management, Architects, Engineering, Hosting and Operations. Extensive hands-on technical expertise coupled with ingenuity, broad industry knowledge and excellent communication skills. Will use their understanding of technology, frameworks, and constraints to help pave the way for future innovation on our platforms.

You will contribute to the architecture of large-scale commerce systems on Sony’s PlayStation Network Platform. Your work will follow industry standard guidelines to enable highly available, active-active, extensible services.

Participates in product road-map discussions and identify key areas for improvement in the product and incorporates these goals into ongoing & future development initiatives.

What you'll be doing:

• You are passionate about making distributed systems better and have an insatiable thirst to keep learning.
• You have deep expertise in system engineering and have successfully improved the performance of the software stack.
• You design and develop high-quality software solutions that meet requirements. Including code, debugging, and testing.
• You have implemented rigorous standard methodologies for measuring, understanding, predicting, and improving how enterprise grade systems operate (even better if they happen to be Data oriented). 
• You have taken a project from scoping requirements to actual launch of project.
• You know how to build a positive relationship with Architects to influence technology decisions. 
• You document designs, implementations and tests.
• You have led a development community establishing and influencing quality engineering standard methodologies across the development community.

What we're looking for:

• BS Degree in Engineering, Computer Science or equivalent experience.
• 10+ years’ experience in software development, programming, design, and analysis.
• Expertise in programming languages and technologies including Java, Python, Golang, and infrastructure as code (Terraform, Cloud formation).
• Experience delivering high performance, active-active, scalable services (Enterprise Java/J2EE, Web Services, large-scale data systems/NoSQL) 
• Experience with Containers (Docker and Kubernetes)
• Proficient in the software development process, including coding standards, code reviews, source control management, build processes, testing, and operations. 
• Track record monitoring and analyzing system performance, isolating issues or bottlenecks that could impact reliability, performance, and scalability.
• Possess deep knowledge of computer science fundamentals such as object-oriented design, data structures, algorithm design, problem solving, and complexity analysis.
• Identifying and mitigating technical risks.
• Strong knowledge of SQL and NoSQL programming (Oracle, Cassandra, Amazon Aurora) including both relational database schema designs and schema-less systems.
• Hands-on experience in Amazon Web Services, at enterprise scale is required including familiarity with DynamoDB, Aurora, EC2, and other AWS services.
• Experience performing performance testing and/or development efforts for a complex, high throughput system.
• Solid understanding of the path(s) customer requests flow from web browser to back-end.
• Synchronous and asynchronous patterns and use cases. (REST, RPC, EDA, Eventual Consistency)
• Understanding of Domain Driven Design
• Understanding of loose coupling software design patterns (i.e., hexagonal architecture)
• Have an opinion around microservice vs SOA.
• Conduct research on new technologies and methodologies, and make recommendations for improvement. 
• Proven ability to take a project from scoping requirements to actual launch of project.
• Work with other Principal Engineers to align technology and architecture strategies.
• Extensive experience with agile development methodologies and practices involving creating tests prior to coding required.
• Experience with open source technology stacks and scripting technologies required.
• Ability to handle periodic on-call duty as well as out-of-band requests.
• Possess outstanding verbal and written communication skills and be able to work with others at all levels, effective at working with geographically remote and culturally diverse teams.

Helpful but not required:

• Game industry experience
• Azure/GCP

Vectra® is the leader in AI-driven threat detection and response for hybrid and multi-cloud enterprises.

The Vectra Platform captures packets and logs across network, public cloud, SaaS, and identity by applying patented security-led AI to surface and prioritize threats for rapid threat response. Vectra's threat detections are powered by a deep understanding of attacker methods and problem-optimized AI algorithms. Alerts uncover attacker methods in action and are correlated across customer environments to expose real attacks. Organizations around the world rely on Vectra to see and stop threats before a breach occurs. For more information, visit www.vectra.ai.

Why Vectra AI?

Vectra AI is the leading innovator in real-time detection of in-progress cyber-attacks.  The Vectra Cognito platform continuously monitors customer environments to automatically detect any phase of an on-going cyber-attack.  Vectra AI won the Best of Black Hat Award for “Most Innovative Emerging Company” and the SC Award “Best Customer Service”.

Our culture is centered around three core values – customer first, no drama teamwork and acting with integrity. At Vectra, we love to solve hard problems and embrace people who relish that. We also love people who are passionate, irreverent and focus on delivering results.

You are expected to be different from the norm, to excel in your field and be willing to share your experiences and creativity with the global organization. You are expected to challenge the status quo.

If you care about building great customer experiences, like to stretch, do not take no for an answer and are great to work with, this is your home.

Joining the organization at this time will allow you to develop the dynamics which will shape the global support organization. Joining now offers future career opportunities in a fast-moving environment.

Position Overview

For this role you should be a leading Technical Support Senior Manager or above, experienced in the leadership of technical support teams.

You are likely to already be an expert in your field, with a successful track record of leadership in global vendor-support environments. You also are well versed in being able and comfortable to be an hands manager and equally able to lead and defined strategic initiatives.

Successful applicants should expect to enjoy their new position at their local Vectra office, with flexibility to work from home when mutually agreed with your manager.

Your experience

• 10+ years of Global Support Senior Management experience, preferably in a software or technology B2B company
• Passionate about customer experience and customer satisfaction
• Experience developing, implementing and enforcing Standard Operating Procedures for standard and premium support programs
• Experience establishing and driving high standards for Service Level attainment in Support Operations
• Experience building, mentoring and developing Support teams
• Extensive customer support background in a global vendor servicing international customers
• Strong Technical Support background, especially in Linux, Networking, Security, Cloud or related fields
• Saleforce.com Service Cloud experience for case management, analytics and reporting

Specific responsibilities will include

• Promote a customer-first support culture that goes above and beyond what the customer expects, and ensure that every customer’s engagement is exceptional
• Oversee a team of Support Engineers and closely work with counterparts in various departments including but not limited to Engineering, Customer Success, Sales, executive level business partners, and cross-organizational teams
• Help scale and optimize the EMEA Support team for growth, identifying and promoting opportunities to maximize customer satisfaction through product improvements, training, tooling, online support, and self-service
• Provide individual and team leadership by establishing clear expectations and coaching employees to achieve the Support department’s mission
• Work closely with senior leadership and the support team to define and execute support strategies towards improving CSAT, productivity, and customer retention
• Manage a team of Support Engineers and day-to-day support delivery
• Monitor team performance, including customer satisfaction, ticket resolution and ticket trends
• Manage support coverage and team capacity 
• Define processes, systems, and tools that continuously drive scale and improve performance
• Report key metrics to senior management, assess metrics and take appropriate actions to continue to enhance Customer Support deliverables
• Manage goals, processes, and business KPIs to align performance of the Support team to business outcomes
• Collaborate with leaders across Customer Success, Security Engineering, Professional Services, Engineering, and Product Management to deliver Customer Support insights, and identify and action areas of operational improvement
• Manage end to end Customer critical escalations and resolution
• Provide regular coaching and mentoring of direct and indirect reports to help achieve career development aspirations
• Establish a quality review process to measure and ensure adherence and compliance in quality of service and contractual obligations
• Be a customer advocate within the company at all levels

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands. 

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

• Supporting Zscaler’s Go-To-Market (GTM) growth by focusing on strategic projects and operational efficiencies.
• Partner with senior leadership to define and execute go-to-market strategies and resource plans tailored to the EMEA GTM organization.
• Define and deliver key business analytics and metrics packages to internal stakeholders.
• Facilitate key business meetings, including forecasting, pipeline reviews, renewal, customer success and quarterly business reviews, providing key insights and outcomes.
• Annual planning for GTM including quota, territory, HC planning, cross functional support etc.
• Develop key strategic insights to drive efficiencies across the GTM organistation.

• Minimum of 6 years of relevant Sales Operations experience is required.
• Strong business acumen and ability to drive clear insights on business problems
• Ability to manage multiple, concurrent projects and work independently and thrive in a fast-paced, constantly changing environment
• Excellent communication skills, written, interpersonal and presentation skills.
• Proficiency in Excel and Powerpoint
• Minimum of a bachelor's degree from an accredited college/university is required.
• Software/SaaS Industry experience is desirable, but not required

#LI-TR3

#LI-Hybrid

The Okta Sales Team 

Okta has a vision to free anyone to safely use any technology by providing a secure, highly available, enterprise-grade platform that secures billions of Workforce and Customer log-ins every year. As an Okta AE, you will drive territory growth through both net new logos and cultivating relationships to develop and grow existing Okta Platform customers. With the support of your Okta ecosystem, your focus will be on consistent results and an unwavering commitment to our customers.

The South Africa Corporate Sales team is growing!

Our South Africa team is based out of Dublin and has seen huge transformation and growth in the last couple of years. We have an incredible opportunity to win the identity market with our already market leading technology.

The Corporate Sales Account Executive Opportunity - South Africa

The successful Okta Account Executive is a highly motivated, self-driven, and experienced Account Executive who is passionate about security and about driving protection against the biggest identity threats.

As an Okta AE, you will be focused on providing value to C-Suite decision makers on their ability to drive the most secure environment possible for their workforce. You will consistently drive territory growth through driving both net new logos and cultivating and growing existing Okta customers. You will continually drive territory growth through both net new logos as well as through cultivating relationships to develop and grow existing Okta & Auth0 customers.

What You’ll Be Doing:

• Establish a vision and plan to guide your long-term approach to net new logo pipeline generation
• Consistently deliver revenue targets to support YoY territory growth
• Identify, develop and execute account strategies to generate pipeline, drive sales opportunities and deliver repeatable and predictable bookings
• Identify, target and gain access to appropriate leaders in prospect accounts, building and cultivating your network of decision makers 
• Scope, negotiate and close agreements to consistently meet and exceed revenue quota targets
• Holistically embrace, access, and utilize Okta partners to identify and open new, uncharted opportunities
• Build and nurture effective working partnerships within your Okta ecosystem (xDRs, Partners, Presales, Customer First, etc)
• Adopt a strong value based sales approach, always looking to bring a compelling point of view to each customer
• Travel as necessary to build and cultivate customer and prospect relationships. Expectation to also be present in our Dublin office for collaboration and training purposes.

What you’ll bring to the role:

• 3 + years success in growing revenue for sophisticated, complex enterprise SaaS solutions.
• Ability to evangelize, educate and create demand with C-level decision makers
• Ability to navigate complex sales cycles with multiple stakeholders from both the customer base and within the internal ecosystem
• Proven success selling into C-suite and building partnership and buy-in with multiple stakeholders
• Significant experience selling in partnership with GSI’s & the wider partner ecosystem
• Excellent communication and presentation skills with audiences of all levels and all technical aptitudes
• Confident and self driven with the humility required to successfully work in teams
• Expertise using a Sales Framework such as MEDDICC, Challenger or Sandler (we use MEDDPICC)
• Local language skills is a plus

As a Corporate Account Executive you will:

• Position Okta Workforce cloud solutions to South African organisations.
• Build and execute on a strong territory plan for your accounts in region
• Target companies in the Corporate to lower Enterprise segment.
• Focus on winning new logos with a land and expand mentality
• Deliver outstanding customer experience to ensure renewals, and capitalise on upsell opportunities.
• Adopt strong rhythm and process using MEDDPICC to manage and close complex deals.
• Become an expert on the Okta & Auth0 value proposition and be comfortable positioning this with both technical and executive level stakeholders.
• Partner with internal functions and manage who and when people are brought into the sales cycle, typically with Solutions Engineering, Alliances, Marketing, Business Value Management and Professional Services (which we call Customer First)

You could be a great fit for this role if you have:

• Experience selling a SaaS product in the South African market
• Sold to organisations in the corporate space
• A results driven, hunter mentality with a strong prospecting process
• Experience using a sales methodology such as MEDDIC
• Strong forecasting rigour
• Passion for technology and how it can help organisations compete and thrive in the Digital Age;
• Experience in value-based selling at senior/C-Level
• The ability to travel to Africa, including customer & partner sites, and visits to our EMEA HQ in London, and the US

#Linkedin_ Hybrid

#IG

#P21942_3425509

Why Verifone

For more than 40 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. 

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

About The Role

Develops and executes software and system tests, ensuring high-quality VeriFone products through thorough planning, automation, analysis, and issue resolution.

What you'll do 

• Develops and performs software and system-level testing on VeriFone products to maintain VeriFone product quality standards.
• Develops and executes software test plans, detailed test cases and test procedures. Modifies or develops test scripts when appropriate to support automated test execution.
• Maintains documentation of test results and refines testing of the product to ensure reproducible identification of problems to assist in debugging and modification of software.
• Analyses test results to ensure coverage against product requirements.
• Supports and consults with development engineers in resolution of problems. 

What qualifications will you need to be successful? 

• Automation and Scripting experience of 2 to 3 years 
• Good understanding of Python 
• Understanding of Test Automation tools and process 
• Knowledge of Communication interfaces such as WiFi, Cellular, BT and USB is desirable 
• Analyzes requirements and other engineering documentation to establish test plans, test cases and test procedures 
• Writes test scripts for automated testing using Python 
• Performs manual test execution, analyzes results and generates test reports 
• Establishes repeatable test scenarios for identified failures and supports efforts to identify the source of failures while working with engineering to resolve issues 
• Works on assignments with clearly defined objectives. 
• Works under direct supervision. 

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

See yourself at Twilio

Join the team as Twilio’s next Security Engineer, Security Automation on Twilio’s Information Security Team.

About the job

This position is needed to assist Twilio’s Information Security Team operate more efficiently by improving and automating our critical security workflows.

As a Software Engineer, Security Automation on this team, you will participate in all phases of the software development life cycle which includes requirements gathering with security teams, technical design, estimations, sprint planning, coding, testing, deployments and on-call support. You will own, operate and maintain automated workflows that support various security programs including but not limited to cloud security, product security, Governance, Risk & Compliance (GRC)  and enterprise security, employing Agile methodologies to continuously deliver value to our partners.

Responsibilities

In this role, you’ll:

• Develop and implement automated and AI-powered security solutions to protect Twilio's Cloud and Enterprise infrastructure, leveraging data orchestration frameworks and LLM-based approaches.
• Build workflows that integrate structured and unstructured data sources into orchestrated pipelines, enabling intelligent decision-making and risk reduction at scale.
• Design and prototype LLM-driven applications to automate security analysis, incident response, and governance tasks, while ensuring explainability and accuracy.
• Collaborate with cross-functional teams to identify security needs and deliver advanced AI-enabled solutions that address those needs effectively.
• Contribute significantly to defining our security automation and AI roadmap, balancing near-term and long-term business impact with technical feasibility and scalability.
• Own and maintain the operational health of automation and AI-driven systems, ensuring they continue to meet reliability and performance requirements (SLOs and KPIs).
• Support on-call operations for tools, pipelines, and AI models owned by the team.
• Document and share knowledge through clear technical documentation of processes, procedures, AI models, and orchestration systems.
• Stay up-to-date on emerging trends in security automation, data orchestration, and AI/LLMs—and apply them to Twilio’s security operations for continuous innovation.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Minimum of five (5) years of experience as a software engineer developing internal tools and automating workflows at scale
• Proficiency in Python (or another scripting language) for development, testing, and automation of security and infrastructure workflows
• Hands-on experience applying AI/ML models, including LLMs, to automate complex business or security processes and build intelligent solutions
• Solid understanding of software security principles, secure coding practices, and security automation
• Experience with data orchestration frameworks (e.g., Airflow, Dagster, Prefect) to manage and scale automation pipelines
• Familiarity with infrastructure-as-code (Terraform), CI/CD systems (BuildKite or similar), and container orchestration platforms (Kubernetes, Docker)
• Strong problem-solving, communication, and collaboration skills, with the ability to iterate quickly on feedback and work across security and engineering teams

Desired:

• Experience with Security Orchestration, Automation, and Response (SOAR) technologies and practices, with a focus on scaling automated incident response
• Proven ability to design and implement security automation frameworks that enable rapid delivery of reliable, reusable, and scalable automated solutions
• Strong interest in or hands-on experience with building and applying AI/ML models (including LLMs) to automate complex workflows in cybersecurity, compliance, or infrastructure operations
• Ability to bridge AI/automation capabilities with security strategy, driving adoption of next-generation solutions across cloud and enterprise environments
• Passion for continuous innovation in leveraging orchestration, automation, and AI to solve real-world security challenges

Location

This role will be remote, and based in Ireland.

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to design, build, and optimize the core signalling infrastructure that powers real-time video communications for our customers. You will play a key role in ensuring high performance, reliability, and scalability of our video platform, enabling seamless and secure video experiences.

Responsibilities

In this role, you’ll:

• Design, implement, and maintain video signalling protocols and server components for real-time video calls (e.g., WebRTC, SIP, RTCP/RTP) in a highly scalable distributed system.
• Collaborate with cross-functional distributed teams and various stakeholders to deliver high-performance, low-latency media experiences.
• Ensure secure transmission and compliance with industry best practices (e.g., end-to-end encryption, privacy standards).
• Contribute to architectural decisions and code reviews, mentoring junior engineers as needed.
• Stay current with advancements in real-time communications and video technologies.
• Diagnose and resolve signalling and media operational issues, with opportunities to enhance existing troubleshooting processes and tools; build tools and analytics for call quality and debugging (e.g., log analysis, packet traces).
• Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 5+ years experience in Java.
• Experience with complex distributed systems or real time systems
• Experience working in the cloud, AWS, Google, Azure
• Experience with multi-threading, concurrency and asynchronous software development
• Bachelors in Computer Science or equivalent experience
• Support Video services as a part of on-call duties

Desired:

• Bonus points for experience with one of the following technologies: Rust/C++,  WebRTC, Gstreamer.

Location

This role will be remote, and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer

About the job

This position is needed to help out the Edge Services team. The team that is responsible for the ingestion of Twilio’s Web Console and API traffic, and its supporting services. As part of the Edge Platform organization, we provide building blocks for all Twilio customers and engineers alike, with high-availability and low-latency requirements, in order to effectively enable over billions of inbound requests every day. We take great pride in wearing customer’s shoes and making decisions inclusively. It is extremely important for us to build services with exceptionally high uptime, availability, and success rates.

Responsibilities

In this role, you’ll:

• Design, implement, and maintain scalable, high-availability cloud infrastructure for Twilio’s microservices.
• Operate and maintain highly available services handling billions of weekly requests.
• Manage Infrastructure as Code (IaC) using tools like Terraform, ensuring operational best practices.
• Build and optimize CI/CD pipelines to support continuous integration and deployment.
• Monitor, troubleshoot, and ensure uptime of services through on-call rotations and incident response.
• Collaborate with cross-functional teams in agile ceremonies to drive technical excellence.
• Continuously improve cloud-based services, focusing on reliability, performance, and scalability.
• Research and improve the design and implementation of Twilio’s API infrastructure regularly.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 2+ years of experience in cloud or DevOps engineering, with proficiency in one or more programming languages, preferably Python or Java.
• Experience in architecting AWS cloud-based solutions, leveraging AWS services such as CloudFront, Lambda, S3, etc.
• Experience in any infrastructure as code using tools like Terraform.
• Familiarity with building and managing CI/CD pipelines (e.g., Buildkite), optimizing deployments, and maintaining high reliability through SLOs.
• Exposure to SLO tracking tools such as Datadog, and log management solutions like AWS CloudWatch, Athena, Grafana.
• Previous exposure to service-oriented architectures, microservices, or REST APIs is highly preferred.
• Hands-on experience with making changes in production systems for cloud-native database solutions and data pipelines.
• Ability to collaborate effectively within an agile, fast-paced team, understanding the full software development lifecycle.
• Strong decision-making skills, balancing between the pros and cons of various cloud technologies, with a focus on making practical, scalable choices.

Desired:

• Experience in Security such as WAF management, threat assessment.
• Experience building self service platform tools to improve developer experience and improve launch speed for internal teams.
• Proficient in Terraform

Location

 This role will be

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to build and operate the critical infrastructure that powers webhook delivery across all Twilio products. You'll design features, implement system improvements, and shape the future of this high-scale platform service that dispatches billions of webhooks to customers worldwide.

As a Backend Engineer, you'll develop Java services and manage Kubernetes infrastructure to deliver features and improvements to Twilio Webhooks. Engineering teams at Twilio operate as autonomous mini-startups, giving you ownership and impact. Learn more about Twilio Webhooks: https://www.twilio.com/docs/usage/webhooks

Responsibilities

In this role, you’ll:

• Design, implement, test rigorously and support microservices at scale in a collaborative environment. 
• Advocate for and implement operational best practices and serve on-call for the team’s services.
• Demonstrate quickness in learning and interest in teaching others. Take part in sprint and quarterly planning ceremonies.
• Contribute to a highly collaborative team, sharing your ideas and requesting feedback.
• Communicate complex ideas simply through verbal and written communication. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of backend development experience, preferably with Java/Python/Go.
• Experience consuming and designing mature REST APIs.
• Previous experience working with Cloud technologies.
• Demonstrated cross-team communication and collaboration skills.
• Experience with engineering best practices in all phases of the software development life cycle.  
• Experience with or interest in designing and operating reliable, scalable systems.
• Computer Science degree or equivalent experience.
• Work experience on a customer-facing product 

Desired:

• Proven ability to work carefully and methodically on high-impact, mission-critical systems
• Experience deploying and operating services on Kubernetes.
• Experience building fault-tolerant backend services on top of AWS managed services (like databases, caches)
• Experience working with high traffic, highly scalable systems and complex code bases.
• Observability tooling (Prometheus, Grafana, Datadog, Rollbar…) 

Location 

This role will be remote and based in Spain or Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Sales Development Representative.

About the job

This position is needed to growing and developing pipeline for Twilio’s New Business and Strategic Sales teams. The Sales Development organization is a strategic component of Twilio’s overall go-to-market strategy.

As a team, we collaborate daily, push each other to do the best work of our lives, and bring an unparalleled level of energy and drive to our jobs. We’re looking for people who have a growth-oriented mindset and want to build their careers within Twilio. If this role excites you but you think you don’t check every box, we still encourage you to apply — we’re already looking forward to meeting you.

Responsibilities

In this role, you’ll:

• Break into new companies and markets using a multi-channel, value-based approach focused on building relationships and driving awareness of Twilio’s platform.
• Receive all the necessary training and insights to confidently begin contacting prospects through Twilio’s SDR onboarding experience.
• Achieve and exceed monthly goals for generating new business opportunities to fuel the sales pipeline.
• Become a master of Salesforce, Outreach, Sales Navigator, and other tools essential for efficient workflows.
• Research accounts to determine how Twilio’s solutions can provide value, then execute outbound dials, personalized emails, and social selling.
• Work in partnership with Account Executives to develop account strategies, territory plans, and successfully generate new business opportunities.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Growth-oriented and ready to build toward future leadership or customer-facing roles
• Goal-oriented and biased toward action (our quota is the floor, not the ceiling!)
• Excited to go above and beyond to delight prospects through creative, strategic, highly personalized outreach
• Comfortable with change and energized by a fast-moving environment
• Enjoy variety and creativity in your day-to-day workflow
• Have a demonstrated ability to navigate challenges with resilience
• Embrace responsibility and enjoy partnering with Account Executives as part of a team

Desired:

• 1+ year of customer-facing experience 

Location

This role will be remote, and based in Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Staff Engineer, Offensive Security

About the job

The Staff Engineer acts as a Technical Lead. You don't just find bugs; you design complex attack chains that demonstrate systemic risk. You spend as much time writing custom code and researching new bypasses as you do executing tests.

Responsibilities

In this role, you will:

• Full-Stack Penetration Testing: Perform manual and automated testing of web applications, APIs, and mobile apps (iOS/Android).
• Internal/External Network Audits: Conduct network and cloud level assessments with various tooling
• Vulnerability Validation: Triage and validate reports from automated scanners or bug bounty hunters to eliminate false positives and escalate true positives
• AI/LLM Probing: Perform initial prompt injection and jailbreak tests on AI prototypes, services, and applications using established checklists (OWASP Top 10 for LLMs).
• Technical Reporting: Draft high-quality reports that detail the "path to compromise" with clear, reproducible steps for developers.
• Tool Maintenance: Manage and update the team's testing infrastructure (e.g., Burp Suite, and basic C2 listeners).
• Remediation Support: Provide direct technical guidance to engineering teams on how to patch vulnerabilities like XSS, SQLi, and IDOR.
• Adversary Emulation: Design and lead multi-week Red Team operations that mimic specific threat actors (APTs) to test the SIRT detection capabilities.
• Custom Exploit Development: Build custom payloads, droppers, and obfuscated scripts to bypass EDR/AV and maintain stealth.
• AI Red Teaming Architecture: Build automated testing frameworks for AI systems (e.g., using PyRIT, Promptfoo, or Garak) to test for models related to sensitive data leakage.
• Cloud & Infrastructure Attacks: Execute sophisticated attacks against AWS/Azure/K8s, focusing on IAM misconfigurations and container escapes.
• Purple Teaming: Collaborate with SIRT and Detection Engineering to tune SIEM alerts based on the techniques used during an engagement.
• Strategic Bug Bounty Management: Oversee the organization's bug bounty program, identifying trends in submissions to suggest broad architectural security changes.

Qualifications

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Experience: 7-10 years in offensive security, penetration testing, a high-volume bug bounty background, AppSec, or vulnerability exploitation, and track record of finding high/critical vulnerabilities in complex environments using pentesting commercial or custom tools.
• Concepts: Expert Knowledge and  solid understanding of the MITRE ATT&CK matrix and the OWASP Top 10 for web applications and top 10 for LLMs, post exploitation (lateral movement, persistence, data exfiltration) and Adversarial ML.
• Tooling: Proficient in OffSec popular tools like Burp Suite professional, Nmap, Metasploit, Wireshark etc... and AI security tools such as LangChain, TensorFlow for adversarial testing or, as well as use of C2 frameworks (Cobalt Strike, Sliver, Havoc) or similar tools
• Scripting and Coding: Ability to write functional scripts in Python or Bash to automate repetitive testing tasks and proficiency in coding and scripting like Python, C++, and scripting for creating custom offensive exploits that avoids signature-based detection.
• Certifications: Possession of advanced industry certifications such as OSCP, OSEP, OSWE, GXPN or similar training in OffSec tracks is highly desirable

Desired:

• Telecom expertise is preferred
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships with all levels of the organization.
• Proficiency in multiple languages applicable to the region.

Location

This role will be Remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Digital Sales Representative.

About the job

This position is needed to play a key role in further growing the business. As our new Digital Sales Representative, you will be responsible for net new customer acquisition, solution selling, and closing deals within our SMB and Mid Market accounts with companies primarily based in Europe. Your focus will be positioning our email solution, SendGrid, but you will be exposed to all aspects of Twilio’s Communications BU and able to sell most products and services.. 

Responsibilities

In this role, you’ll:

• Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction
• Work with customers across all verticals to understand their business and technical requirements. You will need to understand the capabilities of Twilio’s communications API platform so that, together, you can design a solution for their specific use case needs
• Work diligently with cross-functional internal teams (Sales Development, Marketing, Product, Engineering, Support) to address customer requirements, advise on digital communication strategies, and help customers get started on the Twilio platform 
• Passionate about what you do, able to think outside of the box, and have world-class interpersonal and communication skills to make complex technical and financial details sound simple
• Ability to balance competing priorities and manage multiple projects/deals at the same time

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ year of experience in a technical SaaS/CPaaS space, with a record of top performance
• Understanding of the cloud computing/communications business model and excitement for selling to a technical audience while utilizing a solution-oriented approach to selling
• Strong written and verbal communication skills, with the ability to effortlessly make complex technical and financial details sound simple
• Technical solutions selling experience and enjoys working with real customers-- listening to them and solving problems
• High adaptability, with comfort trying new things and building within a rapid-paced environment  

Location

This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Staff Engineer, AI Security.

About the job

As a Staff Engineer, AI Security on the AppSec team, you’ll lead autonomous defense for the AI lifecycle. Build multi-agent frameworks and secure gateways while integrating real-time security gates and identity standards. By mentoring Security and R&D to define the MLSecOps roadmap, you’ll ensure a "secure-by-default" future for agentic workflows and resilient AI innovation.

Responsibilities

In this role, you’ll:

• Serve as the primary subject matter expert for all AI and machine learning security initiatives across security and R&D.
• Design and manage AI gateways to provide a centralized control plane for authentication and authorization and rate limiting across all model and tool interactions.
• Build and maintain an autonomous security agentic framework that utilizes multi agent orchestration for end to end investigation and alert triage and remediation.
• Develop agentic identity models using OAuth 2.1 to propagate identity across trust boundaries and prevent the confused deputy problem.
• Help govern the AI augmented software development lifecycle by integrating real time security gates into the developer environment and CI/CD pipeline.
• Manage Agentic Security Solutions that secure AI lifecycle and manage AI workloads at runtime. 
• Author company wide AI security standards and implement these security checks across Twilio’s stack
• Implement human in the loop checkpoints and transactional safety protocols for high impact or destructive agentic actions.
• Partner with engineering leadership to set the long term roadmap for identity centric security and automated posture management.
• Act as a knowledge multiplier by mentoring security engineers and developing secure by default paved road templates for R&D teams 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 8+ years of experience in security engineering with at least 3 years focused on AI or machine learning security operations (MLSecOps).
• Expertise in orchestrating multi-agent systems with AWS Strands, LangGraph, and CrewAI, specializing in runtime isolation, PII redaction, and defending against indirect prompt injection in agentic environments.
• Hands-on experience with AI-specific frameworks (e.g., MITRE ATLAS, MAESTRO, OWASP Top 10 for LLMs/Agents/MCP) to threat model and defend against a wide spectrum of risks, including direct/indirect prompt injection, training data poisoning, tool poisoning, and data exfiltration within agentic workflows.
• Proficiency in securing end-to-end AI pipelines, from data ingestion and training to model deployment and monitoring.
• Strong communication skills to translate complex AI risks into actionable business logic for stakeholders. 

Desired:

• Hands-on experience in modern application security tooling including SAST and SCA and DAST with experience adapting these tools to catch AI specific vulnerabilities like indirect prompt injection. 
• Expertise in identity standards including OAuth 2.1 and PKCE.
• Experience with AI Red Teaming and conducting adversarial simulations against Large Language Models (LLMs) and agentic systems.
• Proficiency in at least one general programming language (Python, Go, etc) with experience in container security and workload isolation.
• Proven ability to operate with autonomy and drive high impact outcomes in ambiguous environments by identifying and executing on critical projects without predefined roadmaps or direct supervision.

Location

 This role will be remote based in Ireland 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer L1.

About the job

This position is needed to build and maintain a suite of mission critical services in our core messaging flow. 

As a Software Engineer in the Messaging Data Platform team, you will be working with product managers, architects and other engineers to deliver Messaging product features. Being on the critical path of one of the world's largest messaging platforms, the team's primary focus is around building scalable, reliable and low latency services. 

If you thrive in fast-moving environments, enjoy working on scalable systems, and are passionate about building high-performance backend services, this role is for you.

Responsibilities

In this role, you’ll:

• Design, develop, and maintain Messaging backend services
• Improve the reliability, scalability, and efficiency of Messaging backend systems.
• Collaborate with cross-functional teams including product, design, and infrastructure to deliver customer-focused solutions.
• Drive best practices in software engineering, including code reviews, testing, and deployment processes.
• Ensure high operational excellence by monitoring, troubleshooting, and maintaining always-on cloud services.
• Contribute to architectural discussions and technical roadmaps.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 1+ years of experience with Java frameworks such as Dropwizard, Spring, Hibernate, or similar, either in an academic or professional environment
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Knowledge of processes and engineering best practices in all phases of the software development life cycle
• Readiness to participate in the on-call rotation
• Strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams
• Dedication to learn

Desired:

• Experience with cloud services (AWS preferred, Google, Azure etc.)
• Experience with microservice architecture
• Experience working with Agile/Scrum methodologies
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)

Location

This role will be remote from Ireland.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Senior Tax Accountant.

About the job

Twilio is seeking a Senior Tax Accountant to join our International Tax team in Ireland. This position works as part of a global specialist International Tax Team. This role is designed for a technically strong tax professional who is also tech-forward. You will manage the traditional pillars of Irish and International Tax compliance, but you will be empowered to use AI and data automation tools to streamline workflows, reduce manual reconciliations, and focus on high-value strategic analysis. You will be a key player in ensuring our international entities stay compliant while helping the team scale during a period of significant growth and transformation.

Responsibilities

In this role, you’ll:

• Work as part of the International Tax team gathering, validating and compiling quantitative and qualitative tax information from multiple internal and/or external sources to ensure accuracy and completeness.
• Compliance & Statutory Reporting: Own the end-to-end preparation and filing of international corporate income tax returns and manage the tax components of local statutory financial statements and audits.
• Tax Provisioning (ASC 740): Assist with quarterly and annual global tax provisions for international entities, focusing on improving the accuracy of US GAAP to local GAAP reconciliations.
• Modernized Research: Utilize AI-driven research tools to monitor and summarize complex legislative changes (such as Pillar Two or local incentives) and draft technical memos.
• Process Automation: Identify opportunities to use low-code tools (such as Power Query) or AI assistants to automate data collection from ERPs (Oracle/NetSuite), reducing manual workpaper preparation.
• Cross-Functional Partnership: Act as a bridge between Tax and Finance, ensuring that tax data is clean, accessible, and ready for reporting.
•  Assist in monitoring country-level tax law updates, performing tax research, interpreting changes, and documenting the Company's tax positions.
• Support the development and maintenance of strong internal controls and governance over international income tax compliance and reporting.
• Contribute to continuous improvement initiatives across the international tax function, championing technology and automation to drive efficiency and scalability.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4+ years of tax experience in a Big 4 firm or a multinational corporate tax department. • Bachelor's degree in Accounting, Finance, or Law. Professional tax qualification (AITI/CTA) or Accounting qualification (ACA/ACCA) is highly preferred.
• Tech-forward mindset: experience using AI tools (e.g. ChatGPT/Claude) for research or data tools (Power Query/Alteryx) for data clean-up is a strong advantage.
• Strong proficiency in Microsoft Excel, with an interest in moving from manual spreadsheets toward automated pipelines.
•  Working knowledge of Oracle Fusion, or similar ERP/EPM systems.

Desired:

• Ability to explain complex tax concepts clearly to stakeholders in a fast-paced tech environment.
•  Ability to influence and build effective working relationships with all levels of the organization.
• Familiarity with Pillar Two / BEPS developments and their compliance implications.
• A desire to maintain and enhance Twilio's unique culture and an ongoing commitment to continuous improvement.

Location

This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Transfer Pricing Manager.

About the job

Twilio is looking for an Transfer Pricing  Manager  located in Ireland to join our global tax team.  As the Global Transfer Pricing Manager at Twilio, you will be an architect and guardian of our intercompany transaction framework. In a high-growth, cloud-communications environment, our value chain is complex—spanning R&D, digital infrastructure, and global sales. You will ensure that our global operations are compliant, tax-efficient, and aligned with the latest OECD guidelines and local regulations.

You aren't just a "compliance checker"; you are a strategic partner who understands how code, data, and communication APIs translate into taxable value across borders.  

 Our ideal candidate is a highly motivated and collaborative individual with transfer pricing experience and an eagerness to learn in an AI native environment . We aren’t just "filing forms"; we are building a scalable, AI-native tax infrastructure that supports a company moving at the speed of the cloud. You will have the autonomy to design processes from scratch—moving away from manual data entry toward high-value strategic analysis enabled by the latest AI tools.

Responsibilities

In this role, you’ll:

• Lead the charge in integrating AI and automation into our transfer pricing workflow. This includes automating benchmark searches, using AI for draft local file narratives, and building "self-service" intercompany models.
• Oversee the end-to-end global transfer pricing lifecycle, including the preparation and review of Master Files, Local Files, and Country-by-Country Reporting (CbCR).
• Lead the operational transfer pricing process—setting, monitoring, and adjusting intercompany prices throughout the year to ensure legal entities hit target profitability as well as ensure that the quarterly close calculations are robust and accurate.
• Document complex intercompany transactions and develop robust policies for the valuation of intangible assets (IP), know-how, and customer relationships.
• Manage global transfer pricing audits and controversy matters, acting as the primary point of contact for external advisors and tax authorities.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Bachelor’s degree in Accounting, Economics, Finance, or Law. CPA, CTA, or JD/LLM in Tax is highly preferred. 
• 5+ years of dedicated transfer pricing experience in Big 4 public accounting or a high-growth US multinational corporation
• Working knowledge of Oracle Fusion or similar ERP/ EPM
• Must be proficient with Microsoft Excel/Office.

Desired:

• Familiarity with tax technology software & AI tools  is beneficial.

Location

 This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Staff Enterprise Security Engineer (AI Security)

About the job

As a Staff Enterprise Security Engineer, you will be a technical leader within the EntSec team, responsible for the foundational security posture of our organization. You will serve as an SME on the technical strategy and engineering execution for securing the AI ecosystem in our Enterprise, moving beyond policy into building the foundational "decision infrastructure" and technical guardrails that allow the enterprise to innovate with AI at scale.

You will also guide strategic direction and collaboration across enterprise security domains. You will need a background in security engineering and the cross-functional influence necessary to solve ambiguous, large-scale problems. Leveraging expertise in security assessments,  threat modeling, identity and access control principles, and data protection, you will architect and build preventative guardrails and mitigate new risks introduced by first and third-party AI agents in our Enterprise.

Responsibilities

In this role, you’ll:

• Design and implement secure reference architectures for Enterprise AI platforms that secures every Twilion’s engagement with them, ensuring data integrity, regulatory compliance, and resilience against evolving AI threats.
• Establish a definitive framework for AI vetting, driving the cultural and policy shifts needed to institutionalize this strategic mindset across the organization.
• Collaborate with cross functional partners to develop and set the long term roadmap for agentic AI identity and posture management, ensuring cohesive strategies for reducing risk from agentic AI use.
• Maintain and improve our enterprise security posture through high-quality code (Python, Go, or similar) and automated infrastructure management via IAC.
• Act as a technical mentor to junior engineers and a strategic advisor to leadership on the evolving AI landscape.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 7+ years of experience in security engineering or infrastructure security
• 2+ years of experience leading teams in a technical capacity or leading technical risk analysis in an enterprise environment.
• Expertise in cloud security (AWS, GCP) and container security (Kubernetes).
• Proven track record of designing and deploying complex security systems at scale.
• Strong proficiency in programming languages such as Python, Go, or Java.

Desired:

• Experience in building, deploying and reviewing automation for complex security workflows, including use of both AI-driven and traditional automation tools.
• Excellent communication skills with the ability to explain complex AI security risks to non-technical stakeholders.

Location

 This role will be remote, and based in Ireland

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the Voice & Video Postflight team as Twilio’s next Senior Software Engineer.

About the job

This position is needed to build and evolve next-generation distributed systems that empower our customers through high-performance APIs. You will be tasked with solving the complex challenges inherent in supporting the massive scale of Twilio Voice, ensuring our infrastructure remains robust as we expand our capabilities.

As a Software Engineer, you will focus on the intersection of large-scale API development and advanced data systems. You will work on designing and implementing low-latency, highly scalable architectures that leverage modern database technologies to provide customers with seamless access to large-scale data. 

Responsibilities

In this role, you’ll:

• Architect and implement next-generation distributed systems capable of handling the immense throughput and concurrency requirements of Twilio Voice.
• Design low-latency, high-scale APIs that empower customers with real-time access to their data and communications infrastructure.
• Optimize and manage distributed database environments, ensuring high availability and performance across high-volume data stores.
• Own the full development lifecycle, from initial system design and prototyping to the continuous operation of 24x7 production services.
• Collaborate across engineering teams to solve "hard" distributed systems problems, ensuring our API layer is both resilient and developer-friendly.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• A Master’s or Bachelor's degree and 5 + years of experience in software engineering, with a focus on backend or infrastructure systems.
• Expertise in Distributed Systems: A deep understanding of consistency models, partition tolerance, and the challenges of scaling stateful services.
• Core Languages: Proficiency in Java,Spring, Dropwizard and a strong grasp of building RESTful APIs at scale.
• Database Fundamentals: Practical experience working with and tuning PostgreSQL, Aurora or similar relational databases.
• Cloud Infrastructure: Familiarity with deploying and managing large-scale services on AWS or GCP.
• Operational Excellence: Comfortable operating in an agile environment with a "you build it, you run it" mentality.

Desired:

• OLAP & Big Data: Experience with ClickHouse or other column-oriented databases for high-performance analytical queries.
• Infrastructure as a code: Familiarity with tools such as Terraform, Harness for managing systems
• Data Pipelines: Prior exposure to technologies like Kafka or Spark for moving and processing data between distributed systems.

Location

This role will be based in our Dublin, Ireland office. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Atlas is at the heart of our AI-ready data foundation. Atlas is a best-in-class, fully managed, multi-cloud database service that simplifies the complexities of deploying and managing highly available database deployments across multiple regions and cloud providers. Atlas offers vertically and horizontally scalability, built-in automation for optimizing workloads and resources, advanced observability and security features, and unmatched data distribution with over 125 regions available globally across AWS, Google Cloud, and Azure. 

This team is at the forefront of innovation, having brought to life some of the most exciting features we’ve launched in the past, such as multi-cloud databases, predictive autoscaling, and intelligent workload management. Furthermore, this team will continue to play a critical role as the platform expands to where developers need it most: AI search and retrieval, application development, and more.

This role can be based out of our Dublin office or remotely in the Ireland region.

About the Role

Product Managers on the Atlas team work side-by-side with engineering, design, marketing, and analytics to build scalability capabilities that our users trust and that work for the business. You’ll spend your time deeply understanding how customers grow their workloads, developing hypotheses about where scaling breaks down, and validating them with design solutions across Atlas and the MongoDB server. If you’re doing well, you will continuously be accelerating the rate at which our users can safely scale up, scale down, and horizontally scale their deployments.

Our engineering teams are responsible for ensuring that clusters can scale seamlessly as demand changes — from automatic vertical scaling to horizontal auto-scaling — while keeping customer operations and workloads highly available and performant. Achieving this requires clear scaling policies, strong observability into capacity and performance, and resilient mechanisms for rapid yet low-risk scaling actions across our distributed service.

In this role, you'll collaborate closely with engineering to strengthen and standardize how clusters scale in Atlas — defining strategies and features that make scaling across our multi-tenant, globally distributed platform safe, predictable, and low-impact for customers, from underlying MongoDB server capabilities through to Atlas automation and APIs..

Responsibilities

• Own the strategy and roadmap for key Atlas components to ensure customers have a frictionless user experience
• Champion rigorous tools, processes, and frameworks across a broad range of engineering organizations to drive high-confidence rollouts and operational stability
• Drive collaboration across engineering, marketing, sales, and executive leadership
• Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners
• Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction
• Be passionate about the data around your products, ensuring business impact can be measured and used to continually hone products towards excellence
• Partner strategically with field and go-to-market teams in customer engagements

Requirements

• 5+ years of product management or equivalent experience with a complex technical enterprise-focused product
• Solid technical skills. Our users are developers, devops, and ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for them. While not expected to write production code, you should be comfortable evaluating new technologies, exploring database technologies, and speaking authoritatively on any technical aspects of your portfolio
• Expert-level proficiency in one or more advanced technical topics. Ideally, previous experience as a developer, operations engineer, or similar
• Demonstrated success in solving problems for a developer audience, and delivering software products to market
• Skills to effectively establish and communicate product strategy & vision to all relevant stakeholders; ability to translate technology features into business benefits. Adept at navigating open-ended questions, effective at decision-making in a fast-paced team, relentless when identifying solutions and driving them to completion
• Strong team skills and experience to bring together diverse views, a can-do attitude, optimism, humility, and willingness to embrace the unknown
• B.S. in Computer Science or equivalent work experience

Nice to have

• Proficiency in managing large scale software rollouts, especially in ways to automate and cohort rollouts to prioritize different environments and customers
• Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face
• Database experience - MongoDB experience is a plus 
• Last, but not least, desire to take an active role in innovation

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2263204862

MongoDB’s Developer Experience organization is responsible for ensuring developers across every major language ecosystem can use MongoDB seamlessly, intuitively, and idiomatically. We build and maintain the rich set of client libraries and integrations that serve as the primary interfaces to the database, spanning more than ten programming languages and frameworks.

We’re looking for a Senior Product Manager for Python Developer Experience who will champion MongoDB’s relationship with the Python community, ensuring Python developers and data scientists have the best possible experience using MongoDB. You’ll define the strategy and roadmap for our Python driver, integrations (such as with Django, Flask and FastAPI), and tooling, informed by the needs of the ecosystem. You’ll collaborate closely with a world-class, globally distributed engineering team, but your focus is outward: understanding and serving Python developers where they are.

You’re a strong fit if you have hands-on experience building with Python and can translate developer pain points into clear, actionable product direction. You thrive at the intersection of code and product, care deeply about developer experience, and have a passion for learning, experimentation, and community engagement.

You will own the strategic vision, product strategy, and roadmap for how MongoDB serves Python developers—defining how our portfolio of client libraries, framework integrations, and ecosystem partnerships should evolve to meet both current developer expectations and future trends in the Python ecosystem. Your work will shape how developers build with MongoDB, ensuring a seamless, idiomatic experience that balances short-term developer needs with long-term platform differentiation and secures MongoDB’s place at the center of modern Python stacks such as the FARM stack.

You will collaborate closely with engineering, documentation, DevRel, and community teams to deliver a cohesive developer experience, and act as a champion for the Python ecosystem within MongoDB. You’ll stay ahead of trends, identify strategic opportunities, and make evidence-based decisions that drive adoption and delight.

As part of onboarding, you will build and document an application using MongoDB and a Python framework of your choice to gain firsthand insight into the developer experience. You’ll also engage directly with community forums, conferences, and open-source contributors to deepen your understanding, validate direction, and build trust with developers.

This role can be based out of our Dublin office or remotely in Ireland.

About the team

We are a highly collaborative team of Product Managers, Engineers, Product Analysts, and Product Marketers all working together to make the experience of working with data easy and enjoyable for developers.

We are a distributed team; stretching from our offices in Dublin and NYC to other locations in  Europe, the US and Canada. Every now and then, we all meet in one place for project kickoffs, workshops, and other team events.

The ideal candidate for this role should have

• 3-5 years of product management experience with a track record of shipping developer-facing tools, integrations or APIs
• 3-5 years of commercial experience developing web applications in Python (the interviews for this position will include a live coding component meant to showcase your understanding of idioms, patterns, and evolving runtime environments) - including Django, FastAPI and Flask
• Experience with or exposure to Machine Learning and Data Science concepts and tools, including familiarity with common ML frameworks (e.g., scikit-learn, TensorFlow, PyTorch) and data analysis libraries (e.g., Pandas, NumPy), as well as an understanding of data pipelines and model deployment
• Experience with AI development, including familiarity with Python AI frameworks and libraries such as Langchain, Langgraph, or LlamaIndex for deploying and managing AI solutions
• Ability to communicate sophisticated technical concepts simply and convincingly to a wide range of audiences
• Ability to distill customer use cases and requirements, write comprehensive business cases and execute on them
• Curiosity, a positive attitude, and a drive to continue learning
• Foster an inclusive and respectful work environment according to MongoDB's Core Values

Position Expectations

• Explore the problem space, build connections with your customer-base, interact with the users in the Python community, formulate the vision and the strategy and maintain the roadmap for your area, keeping it aligned with the company’s strategic priorities
• Deeply understand all aspects of the business — your job is to ensure a business outcome, not just product definition!
• Work closely with the product marketing and engineering teams to design, architect, implement and ship new capabilities of the MongoDB developer experience to delight users
• Collect and analyze data that will drive product decisions
• Work with thought leaders from the respective language communities, establish credibility, and weigh in discussions
• Keep your pulse on software engineering trends across language communities and advocate for new languages, frameworks etc  to be added to our portfolio
• Engage in various go to market activities such as collaborating on a marketing campaign, running a survey, or producing sales messaging

Success Measures

• In three months, you will have onboarded on the current MongoDB technologies & tools, and built an application with Python and MongoDB, putting it in public on Github; successfully triaged new issues with the engineering team, taken ownership of the existing roadmap and the product backlog; got to know the team (this team is globally distributed) and started building relationships inside the company
• In six months, you will have reviewed / refined existing user stories and JIRA issues, prioritized and started executing on them with your  engineering team; you will have also researched new and existing markets, identified some new trends and started their exploration in a methodical way
• In nine months, you have produced at least two GA releases of tier 1 drivers or integrations, several service releases, delighted users with new/improved experiences (you’ll need to define your metrics to measure customer success with your deliverables as well), identified new opportunities & refined your roadmap, contributed to other projects, presented to customers, user groups, and conferences, and gained strong support of your team and other stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263289662

MongoDB is seeking a Senior Product Security Engineer to drive cloud security initiatives for MongoDB Atlas and the cloud platforms that power it across AWS, GCP, and Azure. You’ll be a senior individual contributor in the MongoDB Product Security organization, a diverse team responsible for the security of all customer‑facing products, including Atlas, self‑managed/server, and a broad ecosystem of related services and tools.

Within Product Security, the Cloud Security team focuses specifically on Atlas control plane and data plane environments and the underlying cloud platforms, partnering closely with Atlas engineering, SRE, other security engineering teams, and global security operations to build and defend secure‑by‑default, large‑scale, multi‑tenant cloud services.

This role can be based in our Dublin office (hybrid working model) or remotely in Ireland.

Requirements

• 7+ years of experience in application, product, and/or cloud security for large-scale, customer-facing systems, ideally in a multi-cloud or SaaS environment
• Strong, hands-on experience with cloud security architecture on at least one major cloud provider (AWS, GCP, or Azure), with familiarity across:
• VPC/networking (segmentation, egress controls, private connectivity)
• IAM (roles, policies, workload identity, cross-account access)
• Keys and secrets (KMS, HSMs, secret management systems)
• Container/orchestration security (e.g., Kubernetes, ECS, serverless)
• Multi-tenant control planes and blast-radius reduction patterns.
• Solid security architecture fundamentals: able to design and review end-to-end systems, reason about threat models and risk trade-offs, and recommend appropriate controls across application, data, and infrastructure layers
• Ability to read and reason about code (e.g., Go, Java, or similar languages) and familiarity with IaC (Terraform/CloudFormation), CI/CD, and security automation tooling (e.g., CSPM, IaC scanning, SAST, SCA)
• Demonstrated experience leading security reviews and projects in partnership with engineering teams (e.g., threat modeling, design reviews, targeted testing) and turning findings into pragmatic, prioritized remediation work
• Excellent written and verbal communication skills; you can explain complex cloud and product security issues in a way that builds trust with engineers, leaders, and, when needed, customers
• A strong sense of ownership and follow-through, paired with a collaborative working style--you bring others along, create space for their input, and offer specific, actionable feedback

In this role you will…

• Co-own and drive Atlas cloud security initiatives such as control plane hardening, cloud security baselines, identity and access patterns, customer account protections, and data-plane protections for multi-tenant environments
• Perform and lead security reviews for Atlas features and platform changes in cloud environments, including architecture review, threat modeling, and targeted testing, with an emphasis on pragmatic, actionable guidance
• Design and review cloud architectures across AWS, GCP, and Azure--covering networking, IAM, secrets management, and service-to-service access--and help define secure reference architectures that can be reused by Atlas teams
• Embed security into platforms and guardrails by working with platform, SRE, and other security engineering teams to implement policies and automation (e.g., policy-as-code, secure defaults, pre-deployment checks) that make the secure path the easiest path for developers
• Use CSPM, infrastructure vulnerability data, and IaC scanning to identify meaningful posture gaps in Atlas environments and drive concrete hardening work with clear ownership, coverage, and success metrics
• Partner with Detection & Response, SRE, and other security teams to bring product and cloud context to incidents, threat hunts, and posture investigations, and to design new detections tied to Atlas and its cloud footprint
• Influence roadmaps and priorities by translating security risk and customer expectations into well-scoped problem statements, options, and trade-offs that resonate with engineering and product leaders
• Mentor and support other engineers (within Product Security and partner teams), contributing to internal documentation, reviews, and training that raise the bar for secure cloud design and implementation

Nice to Haves

• Prior experience as a security engineer for a multi-tenant SaaS or cloud platform, particularly in data, database, or infrastructure-as-a-service domains
• Hands-on experience with Atlas-like environments: control planes orchestrating resources across multiple cloud providers, with strong isolation and blast-radius containment requirements
• Experience improving the signal quality and developer adoption of CSPM, vulnerability management, or IaC scanning in large engineering organizations
• Public contributions to the security community (talks, tools, standards, or publications) in cloud or product security
• Experience mentoring other security engineers or serving as a bar-raiser in interviews for product/cloud security roles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273407903

The MongoDB Database Experience team is a diverse group of contributors working together to help our users manage MongoDB at global scale. This includes building tools for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

We're seeking a Senior Software Engineer to join our Developer Tools Team within the Database Experience department. The team is responsible for tools which allow users to interact with their data and to understand the health and performance of their MongoDB deployments. The Developer Tools Team works on a variety of APIs and customer-facing UIs empowering MongoDB users to interact with their stored data, whether that’s on desktop via MongoDB Compass or in the browser via Atlas Data Explorer.

This role can be based out of our Dublin office or remotely in Ireland

We're looking for someone who

• Has at least 4 years of experience working on backend systems (Java, C#, Go, Node.js, etc.)
• Is a backend engineer with a willingness to take on frontend tasks or a full-stack developer with a bias towards backend
• Has experience with the design and architecture of a modern, scalable, high availability web application
• Has experience working with databases
• Enjoys collaboration and being part of a team
• Is approachable, curious, and intellectually honest
• Would enjoy chasing down difficult problems in a distributed environment
• Always strives to expand their knowledge

Nice to Haves

• Knowledge of database internals and tuning mechanisms, particularly indexing
• Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies
• Experience working with websocket based client to server communication
• Familiarity with developing and supporting microservice based architectures using Kubernetes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273401326

MongoDB is looking for an outstanding person to join our newly created Forward Deployed Engineering team and take on a key role in our extended R&D organization. Forward Deployed Engineering is linking the work of teams engaged on application modernization roles with our Product and Engineering teams.

Many organizations have built up large estates of legacy applications. Lack of scalability and resilience, long development times, operating cost, and inability to run on cloud are common issues with these applications. To address these issues, organizations are engaging in large transformational Application Modernisation programs. MongoDB is recognized as the developer data platform of choice for transactional systems that provide the best scalability, resiliency and developer experience in the cloud as well as on premises. Organizations are continuously migrating workloads from these legacy applications to new platforms, often based on microservices, using MongoDB. 

Such transformations are time intensive and often risky. Tooling based on generative AI promises to accelerate these transformations in a way never seen before. Forward Deployed Engineering is responsible for exploring the possibilities of Generative AI  technologies and providing invaluable feedback to MongoDB’s R&D teams to drive future capabilities of MongoDB and the MongoDB ecosystem.

Application Modernization Engineers will work alongside project teams that are executing Application Modernisation projects with customers. The successful candidate will be responsible for evaluation, build, and applying tools in modernization  projects, facilitating the usage of such tools and processes across the different project teams, identifying opportunities for tooling deployment, selecting potential 3rd party tools, contributing to the development of tooling prototypes and helping to shape the product roadmap.

This role can be based out of our Dublin office or remotely in Ireland.

Our ideal candidate will have

• 4+ years of experience as a field engineer or professional services consultant or full stack developer working directly with Enterprise clients 
• Proficiency in Java or C#, and some familiarity with common database access patterns and frameworks in one or more of these languages
• Strong knowledge about enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Experience developing enterprise applications using relational databases, and employing SQL and stored procedures with Oracle, MS SQL Server, Sybase and/or PostgreSQL databases
• Experience of using and developing with MongoDB and JSON based Document models is highly desirable
• Problem solving skills, including the ability to collaborate across disciplines and teams to come up with creative solutions to technical and business challenges
• Willingness to dive into a complex domain, ask the right questions, and bring new software tools and technologies to the table to solve customer problems
• Great communication skills (both spoken and written), within the team and in customer meetings
• Good understanding of Generative AI concepts, tools, and services. Any experience to build new applications/tools using Generative AI is a big plus. That includes Cursor, Claude Code, Gemini, and OpenAI APIs
• And finally, a strong interest in how AI supported toolchains can improve application development

Position Expectations

• Contribute to customer application modernization initiatives at any or all phases of the application lifecycle: assessment and analysis; planning and design; data modeling; application code conversion, development, test and build; integration and release configuration, production operations, application optimisation, and best practices adoption
• Test drive MongoDB migration products to deliver on customer use cases and drive adoption of the product. Deliver concise feedback to the rest of the development organisation
• Work closely with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Personally execute POCs including developing or extending existing tools when necessary and appropriate for customer success, with an eye towards reusability and eventual integration with our products. These are often on premises at client locations
• Maintain a broad and deep technical understanding of the product line and the underlying technologies and protocols
• Work as part of a wider delivery team comprising consulting engineers from MongoDB Professional Services, project managers, and account teams
• Assist sales teams in evaluating opportunities with prospects and customers
• Willingness to work on site with customers for 7 days per month, which includes regional travel (within Europe)

Success Measures

The Senior Forward Deployed Engineer will be successful in this role when they can execute the following strategic tasks/responsibilities:

• Become an expert level user of MongoDB, and our tools current migration products
• Develop a playbook for customer application modernization engagements, in collaboration with other MongoDB Engineers, Product Management and Engineering
• Communicate complex technical proposals simply and convincingly to a wide range of audiences
• Provide unique insight into customer needs, product requirements and strategic opportunities by contributing experience from the field
• Gain the reputation as a trusted advisor with our field teams and customers
• Contribute to the success of customer application migration initiatives that they support

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 4263294981

We are looking for passionate technologists to join our Pre-Sales organization to ensure that our growth is grounded and guided by strong technical alignment with our platform and the needs of our customers.

MongoDB Pre-Sales Solution Architects are responsible for guiding our customers and users to design and build reliable, scalable systems using our data platform. Our team is made up of seasoned technical sales professionals, software architects, entrepreneurs, and developers who take direct responsibility for customer success, including the design of their software, deployment, and operations. You'll work closely with our sales executives, helping customers solve business problems by leveraging our solutions, playing a key role in winning deals and driving the business forward. You'll be a trusted advisor to a wide range of users from startups to the world's largest enterprise IT organizations. 

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

As an ideal candidate, you will have

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Demonstrated ability to work with customers to review complex architecture of existing applications, providing guidance on how to improve by leveraging technology
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience
• Fluency in Hebrew would be a plus

You may also have

• Experience selling databases and/or deploying applications with any of the major cloud providers 
• Experience with database programming and data models 
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

What you do at MongoDB

In this role, you will work on complex opportunities where analysis of situations or data requires an in-depth evaluation of various factors. You will:

• Design and Architect: Design scalable and performant applications, systems and infrastructure for large software projects leveraging MongoDB
• Customer Advising and Value Articulation: Guide customers on architecture patterns and optimisation strategies for MongoDB, while clearly communicating its business value to the relevant stakeholders
• Sales Partnership: Collaborate with the sales team to drive account success through account planning, opportunity prioritization/qualification and pipeline generation strategy, while taking ownership of the technical aspects (including but not limited to technical discovery, demos, proof of value, presentations, sizing and documentation)
• Demand Generation: Proactively generate demand within the sales territory through self-driven technical initiatives, participation in events such as industry trade shows and account-based marketing events
• Customer Success: Foster strong customer relationships, build champions and ensure customer success and satisfaction
• Innovation and Improvement: Continuously seek opportunities to innovate and improve MongoDB solutions and processes (e.g. by relaying field feedback to the product team), as well as proactively mentor other Solutions Consulting team members 
• Personal Training and Development: Engage in ongoing training and professional development to stay abreast of MongoDB product suite as well as industry trends

What you will learn

MongoDB Product Suite Mastery:

• Core Database Server: Master the fundamentals and advanced features of MongoDB's core database
• Atlas and Advanced Services: Gain expertise in Atlas (fully managed cloud database service), Atlas Stream Processing, Atlas Data Lake, Atlas Full-Text Search, Atlas Vector Search, and Charts
• Relational Migrator: Learn to migrate from relational databases seamlessly

Market-Relevant Technologies:

• Hyperscaler Ecosystem: Gain expertise in designing complex systems utilizing cloud services on hyperscaler platforms
• Complementary Technologies: Enhance your skills with partner and complementary technologies such as Apache Kafka and Kubernetes

Modern Architecture Design:

• Design Patterns and Methodologies: Embrace best practices in microservices, DevOps, cloud, and security
• Cutting Edge RAG and AI Architectures: Help customers on their generative AI journeys and working with industry leading partners in the space

Sales Techniques and Soft Skills:

• Effective Communication: Master presentations, demonstrations, and whiteboarding
• Client Interaction: Develop strategies for discovery and objection handling

Industry Insights:

• Diverse Market Verticals: Gain exposure to a broad spectrum of interesting use cases across various industries

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 426116

The MongoDB Database Experience team is a diverse group of contributors working together to help our users manage MongoDB at global scale. This includes building tools for MongoDB Atlas: our database as a service offering and fastest growing product which allows users to deploy fault-tolerant, globally distributed MongoDB clusters in just minutes.

We're seeking a Senior Software Engineer to join our Developer Tools Team within the Database Experience department. The team is responsible for tools which allow users to interact with their data and to understand the health and performance of their MongoDB deployments. The Developer Tools Team works on a variety of APIs and customer-facing UIs empowering MongoDB users to interact with their stored data, whether that’s on desktop via MongoDB Compass or in the browser via Atlas Data Explorer.

This position requires participation in a 24/7 on-call rotation to ensure business continuity and incident response capabilities.

This role can be based out of our Dublin office or remotely in Ireland

We're looking for someone who

• Has  2+ years of engineering experience working with backend systems (Java, C#, Go, Node.js, etc.)
• Is a backend engineer with a willingness to take on frontend tasks or a full-stack developer with a bias towards backend
• Has experience with the design and architecture of a modern, scalable, high availability web application
• Has experience working with databases
• Enjoys collaboration and being part of a team
• Is approachable, curious, and intellectually honest
• Would enjoy chasing down difficult problems in a distributed environment
• Always strives to expand their knowledge

Nice to Haves

• Knowledge of database internals and tuning mechanisms, particularly indexing
• Previous work in TypeScript, React, and Node.js, particularly maintaining an ecosystem of dependencies
• Experience working with websocket based client to server communication
• Familiarity with developing and supporting microservice based architectures using Kubernetes

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273396819

Atlas Growth is a cloud engineering group whose mission is to guide customers through their app development journey—from cluster configuration, data modeling and load testing, to running a production workload at scale. We use an in-house experiments platform which helps us validate our features quickly, releasing only the work that positively impacts our customers. Our engineers participate in cross-functional “squads” with product, design, analytics, and research focusing on a single metric (e.g. retention). Our engineering team is part of a larger Atlas Core Engineering org, building foundational elements of MongoDB’s developer data platform.

Atlas Growth 2 builds customer-facing features in Atlas and sits alongside other Growth engineering teams. Recent projects include an AI Chatbot for cluster creation, a recommendation system that offers tips for better database performance, and a pricing page designed to optimize conversion rates.

This role can be based out of our Dublin office or remotely in Ireland.

Role Overview

Atlas Growth seeks a mid-level software engineer (Software Engineer 3). SE3s are solid contributors to projects they work on and often lead projects of their own. They act in accordance with MongoDB’s core values and leadership principles, and are actively working toward a Senior role.

Candidate Profile

• 3+ years of software engineering experience
• Fluency in TypeScript and JavaScript
• Proficiency in Java, Go, C++/C, or a similar compiled language
• Experience writing database queries, either document-based or relational
• Experience writing and reviewing technical specs, and leading small projects
• Interest in A/B testing or product design

Expectations

• Contribute readable and well-tested code to ongoing projects
• Write scope and technical spec docs for new projects assigned by your manager. Lead small working groups of two or three engineers for these projects
• Participate actively and constructively in code and document reviews
• Help product management identify improvements for features you own and drive them to completion
• Triage incoming support requests and alerts for products you own, and participate in group-wide on-call rotation once onboarded

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263301932

The MongoDB Query Testing Tools Team is hiring Software Engineers who want to join us in building a state-of-the-art distributed query system. Our Team builds tooling that allows us to ship Query Engine features with high confidence in both correctness and performance, making it a great fit if you like seeing your work protect real customers at scale. The team develops advanced testing frameworks (end-to-end testing, fuzzing, property-based testing) as well as performance measurement tools, including high-volume workload generation tools.

The team is part of the Query organization which is responsible for the MongoDB Query Language and the lifecycle of each query, from parsing to optimization to plan selection; our engineers work on maintaining and improving our optimization and execution frameworks and building new query language features to help power our customers' critical workloads. Throughout all our work, our highest priority is always ensuring that customer queries are answered correctly. The successful applicant will be responsible for helping us to maintain the highest standards of quality through rigorous development, testing and automation strategies.

This role can be based out of our Dublin office, or remotely in the Ireland region.

Candidate Profile

• 3+ years of experience in software development and/or performance engineering
• Fluency in Python, Javascript or Typescript
• Enjoys chasing down difficult problems in a distributed environment
• Able to make complex concepts easy to grasp in written and spoken English
• Able to decompose and solve complex problems and can rapidly iterate by validating new hypotheses and rethinking current assumptions
• Demonstrating hands-on experience working with relational or NoSQL databases is a plus
• B.Sc. in Computer Science or related field, or equivalent practical experience. Advanced degrees of experience in database query engines is a plus
• Experience in developing automation test frameworks is a plus
• Experience in query processing engine testing is a strong plus
• Experience in developing performance test plans and monitoring frameworks is a strong plus
• Background in database query engines or compilers is a strong plus

Position Expectations

• Design, develop, and maintain automated testing frameworks, Performance automated tests and internal tooling for the MongoDB query engine
• Collaborate closely with peers to understand new features and functionalities, ensuring testability, test frameworks, tooling and coverage for automating tests of both happy-path and edge-case scenarios
• Provide feedback in code reviews, focusing on the robustness and reliability of code changes

Success Measures

• Within three months, you have gained an understanding of MongoDB's MQL syntax and its semantics, as well as the behavior of our unique query engine. You have contributed to several code bases on Mongodb engine internal tooling
• By six months, you have established yourself as a key owner of automated test frameworks, and demonstrated improvements in test efficiency and coverage
• After twelve months, you are instrumental in ensuring quality of major new features, setting an example for new team members in best practices for correctness and performance test automation and internal tooling

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263348258

MongoDB's Application Modernization Platform (AMP) team aims to grow the adoption of MongoDB by accelerating the rate at which legacy applications built on RDBMS can be modernized to MongoDB. The AMP team uses a combination of proprietary GenAI and deterministic tools combined with modernization techniques (methodologies) developed over numerous customer engagements to modernize legacy applications to MongoDB. This involves modernizing both the application tier by decomposing the legacy application into services and building modern services on MongoDB. Our modernization methodologies involve apply specialized tools that automate a wide variety of modernization tasks including analyzing legacy code bases to figure out how to disaggregate them, transforming legacy code (PL/SQL, T-SQL, Java, C#) to modern application frameworks on MongoDB, automated test generation, and side-by-side testing (legacy vs. modern).  

We are looking for a Solutions Architect to support the sales and delivery of modernization engagements. Candidates must be located in North America near an airport that will enable them to easily visit customer sites in North America or Europe.

This role will be based remotely in Ireland.

Roles Responsibilities

• Ideally 8 to 11 years of related experience in a customer facing role, with 5 to 7 years of experience in pre-sales with enterprise software
• Minimum of 3 years experience with modern scripting languages (e.g. Python, Node.js, SQL) and/or popular programming languages (e.g. C/C++, Java, C#) in a professional capacity
• Experience with modern software development processes and application architectures including (not an exhaustive list): agile development, domain driven design, microservice architectures, test-driven development, event-driven architectures, operational data layers, test automation, etc.
• Experience designing with scalable and highly available distributed systems in the cloud and on-prem
• Facilitate technical workshops and discovery sessions with customer architects, developers, and business leaders
• Experience installing and delivering complex demonstrations consisting of multiple applications deployed on Docker and Github Codespaces
• Excellent presentation, communication, and interpersonal skills, with the ability to convey complex technical and business concepts in a clear and compelling manner to technology and business leadership
• Ability to strategize with sales teams and provide recommendations on how to drive a multi-threaded account strategy, aligning other MongoDB and ecosystem resources to move towards a mutually beneficial account plan
• The ability to travel up to 25%
• A Bachelor’s degree or equivalent work experience

You may also have:

• Experience selling databases and/or deploying applications with any of the major cloud providers
• Experience with database programming and data models
• Experience in data engineering or AI/ML projects
• Experience in transforming legacy systems and platforms into modern, scalable, and efficient technology stacks
• Understanding of popular sales methodologies/ frameworks such as MEDDPICC/ Command of the Message
• A MongoDB Certification
• A Cloud Provider Certification

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 4263346131

Build & Grow Developer Relations Team enables our most strategic customers to effectively use MongoDB technology. This team is the tip of the spear within these accounts, working with their developers as well as key internal MongoDB stakeholders (e.g., Sales, Marketing), to encourage adoption of MongoDB solutions. We're seeking a Senior Developer Advocate to join our team and drive developer enablement. 

Our mission is to capture the imagination of new and potential MongoDB developers within these accounts, to enable developers as they begin their MongoDB journey, and to lead developers in designs for new or replatformed workloads. Our team increases developers’ effective use of MongoDB and reduces the time it takes for developers to meaningfully use the platform. You will join a team of our most experienced engineers and host virtual and in-person engagement with customers throughout the world. If you’re passionate about data and helping developers create some of the most performant, scalable, and efficient solutions of their careers, then join us in shaping the future of development on MongoDB.

Our Developer Relations teams are distributed around the world and a majority of the group works remotely. This is a UK / Europe based role primarily working with customers in the region.

This role can be based remotely in the Ireland region.

Candidate Profile

As a Senior Developer Advocate, you are a competent developer ready to peer, mentor, and lead development teams as they solve their enterprise's most critical data issues. You are familiar with MongoDB or other data technologies and otherwise have the ability to quickly become proficient in MongoDB, possess insight into developer enablement programs and have the ability to guide development teams in the adoption of new technologies.

You’re an excellent public speaker and are comfortable delivering live enablement sessions to technical audiences of up to 400 or more. Your recent experience includes directly enabling developers and architects with data-related challenges and moving them toward solutions for their real-world performance and scalability problems. As a bonus, your experience also includes exercising soft leadership with decision makers in organizations for defining, adopting, and scaling data-related technologies.

With a combination of software engineering, solutions development, consulting experience, and developer relations, you have a deep understanding of developer ecosystems and how developers best acquire fluency in new technologies. You have a solid working knowledge of databases, database performance, schema design, and optimizing production applications at scale. You employ a well-developed consulting method that allows you to quickly triage situations to understand the most critical issues at hand and to address them efficiently.  Finally, you excel at explaining complex technical concepts in simple terms and have a natural ability to connect and communicate with developers of various skill levels.

Collaboration and empowerment are at the heart of this team’s work style. You'll work closely with other team members to create and refine content, to deliver events, and to share insights, techniques, and best practices with the larger MongoDB team and with the broader developer community. Your focus is not just on individual success but on success of the entire team, consistent with MongoDB's value of Building Together.

Position Expectations

• Become a Subject Matter Expert on document schema design
• Develop an understanding of core MongoDB database functionality and Atlas features such as Search, Vector Search, Data Federation, Online Archive, and Streaming
• Deliver Design Review sessions to customer development teams in order to guide their design and use of MongoDB document schemas for their specific workloads
• Communicate insights gathered from developer engagement, through code and content, to inform team members and enable other developers
• Deliver virtual and in-person developer enablement sessions to audiences of up to 400 developers
• Create language-specific or other content in your area of expertise to evangelize and educate various developer communities

Requirements

• At least 5 years of experience in both customer-facing and developer-centric roles such as Consulting, Solutions Architecture, Developer Relations, working with development teams in the design of document schemas and high performance, scalable database implementations
• At least 3 years of experience (or the equivalent) of consulting with development teams as a non-member of the team
• Proficiency with at least one of the languages most popular with our customers (Java, Python, Javascript)
  Familiarity with 2 or more of the languages popular with our customers (Java, Python, Javascript or Typescript, C#, Rust, PHP)
• Experience in creating effective developer-focused code and content
• Strong presentation skills, with ability in conducting live streams, or public speaking at events
• Written and spoken English language proficiency
• Ability and willingness to travel (up to 50%) primarily within the UK, Europe, with some travel to India / Asia.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263243163