About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Missouri, Nebraska, Kansas, Iowa 
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

• Develop and operationalize GTM strategy for efficient new market penetration
• Create, build, and manage relationships with referral sources across priority markets
• Go in the field 4 - 5 days/week to lead meetings with patients, parents, and providers to uncover needs, address barriers to treatment, and cement community partnerships
• Design strategies to better support and engage referral partners across different channels
• Deepen Charlie Health’s penetration across existing partnerships
• Attend and lead various educational meetings, marketing presentations, and networking events both in person and via conference call
• Synthesize and share market feedback from partners, patients, and stakeholders to inform go-forward marketing and product strategies
• Work closely with internal partners including marketing, product, client success, and legal to deliver on GTM goals

Requirements

• Must be based in the East Des Moines, IA area
• Must be fluent in English 
• You have 1-4 years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to healthcare organizations a plus
• Ability to travel locally with reliable transportation & valid drivers license (within ~1 hour driving distance) 4-5 days/week for meetings with potential referral partners 
• Ability to energize, advise & persuade senior corporate personnel 
• Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
• Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment
• Experience with Microsoft Office, Salesforce & Zoom is a plus

Additional Information

The total target base compensation for this role will be between $65,000 and $80,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. #LI-HYBRID

• Own inbound customer interactions by handling calls directly or connecting customers with the right internal resource to ensure an exceptional experience
• Drive sales growth and profitability through upselling, cross-selling, and increasing awareness of Clickstop products and brands
• Apply product and application knowledge to effectively support daily customer needs and decision-making
• Take ownership of outcomes that directly impact customer acquisition, retention, revenue, and overall business performance

• Identify and understand customer needs while clearly communicating information and ensuring strong follow-up with both internal teams and external customers
• Deliver an exceptional customer experience aligned with our brand promise, What They Want, When They Need It
• Provide expert-level product knowledge and service that differentiates Clickstop in the market

• Demonstrates curiosity and a growth mindset by learning new markets, products, and approaches, and proactively improving existing methods
• Views challenges and downtime as opportunities to grow, contribute, and drive progress
• Effectively manages multiple priorities, tools, and communication channels with strong organization and execution
• Understands personal and team strengths and leverages them to drive effective collaboration
• Bonus: Spanish fluency

• Comprehensive onsite training program.
  • 4 – 6 weeks of learning about the company, products, processes, and people. Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self - as an employee, parent, partner, community member, etc.
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams!
• Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence!
• Great Full-Time Benefits including::
  • Health Insurance ($0 Premium option), Dental & Vision Insurance
  • PTO, Paid Holidays, and Birthday and Volunteer Time Off Life
  • Disability Insurance
  • 401K Match
  • ESOP – After one full year of service and minimum hour requirement is met
    
    

The Role: 

You'll report to our Manager, Payments and support Carrot’s existing members and internal business partners to ensure the best possible experience. In this role, you will be responsible for adjudicating member out-of-pocket expenses, supporting eligibility checks, tracking the life cycle of claims, and reviewing member transactions incurred using the Carrot Card. You will collaborate and cross functionally work with other teams in the organization to ensure that payment for applicable care is quickly and accurately facilitated. This role will respond timely to member needs, questions and requests pertaining to their claims. Additionally, this role requires a tech-savvy, process-oriented person with superb written communication skills and an interest in furthering Carrot’s mission of affordable and accessible fertility and family-forming care for all.

This is an in office position in West Des Moines, Iowa. The needed shift is 10:00 am- 7:00 pm CST, Monday through Friday. Training will take place over the first 4-6 weeks, between the hours of 8:00 am to 7:00 pm CST.

Key Responsibilities: 

• Process 53+ claims each working day, maintaining a quality assurance score of 93% or higher
• Promptly and empathetically attend to member questions 
• Support both US and non-complex global claims, including Carrot Card transactions
• Provide direct support on post-adjudication impacts to claims (ex: Refunds, Reconciliations, Adjustments)
• Provide on-call member support via Pagerduty as needed

The Team: 

This role will work within a team of claims processors, coordinating cross-functionally to provide prompt service to members.

Minimum Qualifications: 

• Bachelor’s degree
• Must be available to work Monday through Friday between the hours of 10:00 am- 7:00 pm CST
• Adaptable to a fast-paced, ever changing work environment with an ability to continually learn, obtain information, and retain information essential to helping members
• Highly detail-oriented with superior multi-tasking skills
• Ability to work independently with little management or direction on routine duties or projects
• Exceptional verbal and written communication skills with an ability to empathetically support a diverse member population
• Strong problem-solving skills to analyze, troubleshoot and resolve issues

Preferred Qualifications: 

• Knowledgeable with insurance regulations and industry best practices
• Experience working at a fast-growing tech company or digital health company
• Proficiency and comfort using business tools (e.g., Jira, Confluence, Zendesk, Airtable, G-Suite)
  

Compensation:

Carrot offers a holistic, total rewards package designed to support our employees in all aspects of their life inside and outside of work, including health and wellness benefits, retirement savings plans, short- and long-term incentives, paid time off, sick time, parental leave, family-forming assistance, and a competitive compensation package. This is a non-exempt position with a base pay of $24.00-$28.00 per hour, plus a variable. In addition, this role may include variable compensation based on performance. Overtime pay will apply when required, and paid overtime may be necessary during peak periods. The actual rate of pay will be determined based on job-related skills and experience.

About the Role

As a Assistant Dispensary Manager, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best-in-class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation:

• Earn $19.00 per hour
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

Skills

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods
  
  

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer-oriented leader
• Data-driven problem solver
• Hands-on and proactive
• Strong communicator and motivator

About the Role

As a Assistant Dispensary Manager, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best-in-class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation:

• Earn $19.00 per hour
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

Skills

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods
  
  

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer-oriented leader
• Data-driven problem solver
• Hands-on and proactive
• Strong communicator and motivator

About the Role

As a Assistant Dispensary Manager, you’ll play a critical role in driving operational excellence, building a motivated team, and ensuring every customer has an outstanding experience. You’ll support the General Manager in overseeing day-to-day store operations including inventory control, cash handling, compliance, visual merchandising, and staff training.

This is a dynamic leadership position for someone who thrives in fast-paced, high-volume retail environments and wants to be part of an organization setting the standard for professionalism and performance in the cannabis industry.

What You’ll Do

• Lead daily operations and ensure store readiness through compliance, cleanliness, and team execution.
• Manage and reconcile all cash operations (vault, registers, pickups, EOD reports).
• Oversee end-to-end inventory control including receiving, audits, adjustments, and vendor returns.
• Coach and develop employees to deliver best-in-class service and meet sales goals.
• Execute promotions, merchandising plans, and online/kiosk order management.
• Partner with corporate departments on procurement, HR, and marketing initiatives.
• Handle escalated customer concerns and ensure positive resolutions.
• Maintain schedule flexibility, reliability, and professional leadership standards.

Who You Are

You are an adaptable, accountable, and competitive professional with a strong work ethic. You hold yourself and your team to the highest standards, embrace technology to improve efficiency, and take pride in maintaining a safe, compliant, and customer-focused store.

Why Join Us

We believe in meritocracy, dependability, and commitment to excellence. This is an opportunity to grow with a company that rewards performance, values innovation, and builds future industry leaders. You’ll be part of a team that values trust, teamwork, and accountability—helping redefine what legal cannabis retail can be.

Benefits and Compensation:

• Earn $19.00 per hour
• Bonus incentives program
• Employee discount includes 50% off smokable cannabis products
• Earn up to additional $200/month with our perfect attendance incentive program
• Health, Dental and Vision insurance
• Free Employee Assistance Program (EAP)
• Employee Discount Program offering exclusive discounts from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Holiday Pay(1.5x) for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day!

Greenhouse Scorecard Attributes

Skills

• Retail operations management
• Cash handling & reconciliation
• Inventory control & compliance
• Staff coaching & development
• Customer service & queue management
• Scheduling & labor optimization
• Merchandising & promotional execution
• Conflict resolution & escalation management

Qualifications

• 2+ years in retail or hospitality leadership (cannabis experience a plus)
• Proven ability to manage up to 25 employees per shift
• Familiarity with POS, kiosk, or order management systems
• Strong reporting and KPI tracking capabilities
• Ability to lift up to 50 lbs and stand for extended periods
  
  

Company Values

• Integrity
• Accountability
• Dependability
• Competitiveness
• Meritocracy
• Innovation
• Efficiency
• Adaptability
• Teamwork
• Commitment to Excellence

Eligibility

• Must be 21+ and eligible for cannabis industry employment
• Flexible to work evenings, weekends, and holidays
• Must pass background check per state regulations

Personality Traits

• Calm under pressure
• Naturally competitive
• Highly reliable
• Customer-oriented leader
• Data-driven problem solver
• Hands-on and proactive
• Strong communicator and motivator

General Description:

Iowa Cannabis Company is excited to announce an opening for a Dispensary Manager at our Iowa City location. With a commitment to transforming the dispensary experience into a streamlined, professional medical environment, we’re on the lookout for a dedicated individual to join our innovative team for 40 hours per week. No prior experience in cannabis or dispensaries is required!

We currently operate a robust network of three medical dispensaries within Iowa, alongside a medical cannabis manufacturing facility. Across our operations in Iowa, Washington, and Oregon, we take pride in our 170+ strong workforce that's passionately driving our mission forward. As we continue to expand, this is a thrilling opportunity to play a part in the evolution of the medical cannabidiol landscape, which holds immense promise for enhancing patient life quality across the state.

Availability:

• Flexible scheduling available within the operating hours of Sunday-Saturday, 9 am - 9 pm

Key Qualifications:

• Previous exposure to medical office settings, sales, customer service, or retail environments is a plus.
• Educational background in business or medical-related fields is advantageous.
• Strong interpersonal skills and a customer-focused approach are essential.
• Ability to successfully clear pre-employment screenings, including a criminal background check.

Responsibilities:

Engage with patients in a friendly and informative manner, ensuring a positive dispensary experience.

• Assist in managing inventory, ensuring the availability and variety of products.
• Collaborate with the team to drive the success and compliance of the dispensary operations.

In return, we offer a supportive work environment, opportunities for professional growth, and a chance to make a real difference in our community. If you’re eager to contribute to a dynamic, fast-paced setting while gaining invaluable industry experience, we invite you to apply and become a part of our growing Iowa Cannabis Company family.

Embark on a rewarding journey in the thriving medical cannabidiol sector. Click ‘Apply Now’ to submit your resume, sharing why you’d be the perfect fit for our team. Your new, impactful career awaits!

Essential Functions:

• Coordinate and communicate operational functions to upper management and corporate
• Ensure that all patients received outstanding customer service
• De-escalate escalated patients
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Maintain knowledge on the proper potency and dosage for various medical conditions
• Educate patients about the product and application method
• Provide direct service to customers, including financial transactions, proper entry into database, monitoring of product sold, and labeling purchased product
• Dispense medicine accurately and efficiently through the combined use of innate math skills and the point of Sale (POS) system and cash register within IDPH patient limits
• Maintain strict company controls over inventory and other dispensary asset
• Maintain cleanliness of dispensary through regular dusting, glass cleaning, vacuuming, sweeping, and other company sanitation protocols
• Attend ongoing training as scheduled
• Ability to work a set schedule, exhibit reliable attendance, and demonstrate punctuality.
• Ability to open and close retail locations and remain on-site for your entire shift (except during breaks).
• Provide feedback and coaching for staff members
• Follow and ensure compliance with the Medical Cannabidiol Act
• Train newly hired associates and ensure the proper documentation has been submitted to the state for licensing.
• Using independent judgment and discretion, discipline and coach team members as they deem necessary and appropriate short of termination to ensure proper operations and conduct.  For all recommended terminations, review with HR and/or managers before final action is taken
• Act as liaison between the company and the state for matters related to your location.
• Manage cash on hand and deposits.
• Ensure all POS, Networking and Security systems are maintained and running optimally
• Ability to work 40 hours a week.
• Other Duties as assigned

Working Conditions:

• Job duties may include work indoors and outdoors during all seasons, 365 days/year.
• Employees may be exposed to difficult or stressful vendor, customer, or employee situations requiring patience and professionalism to effectively handle.
• Work duties may require sedentary activities, active standing, stooping and/or kneeling. 
• Medical dispensaries operate 365 days a year with shifts typically occurring between 9:00 a.m. and 9:00 p.m.  Job responsibilities occasionally fall outside of typical shifts. 

Minimum Requirements:

• Must be able to regularly lift 25 pounds and occasionally lift up to 50 pounds. 
• Must be able to complete job duties that involve frequent bending, reaching, and carrying of heavy materials or equipment.
• Must be able to stand for up to eight hours per day.
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology.
• Must be able to reliably arrive at work on time for scheduled shifts.
• Must be able to ascend/descend a ladder to service displays, products, or service ceiling lights.
• Must be able to type at least 40 words per minute.
• Must be able to move about the retail store, as needed, to assist customers and perform required functions.
• Must be able to remain in a designated work area for up to eight hours per day with the exception of breaks as required by law. 
• Must be able to position oneself to access products within all areas of the production facility.
• Must be able to effectively communicate information and ideas so vendors, customers and coworkers will understand. Must be able to convey and exchange accurate information in these situations.   
• Must be able to continue to assist vendors, customers and coworkers during and after stressful situations resulting from interactions.
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects.
• Must be able to prepare, place and position retail products or items.
• Must be able to effectively communicate information displayed on digital screens.
• Must be able to perform other job duties as assigned.

Job Requirements:

• Strong computer skills including Microsoft Office or Google Suite
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to internalize training and follow instructions consistently
• Must be able to communicate clearly and effectively
• Must be able to pass a pre-employment criminal background check
• 1-3 years of customer service, retail experience, and/or experience in a medical office setting preferred
• 1-3 years experience in a management role preferred
• Must have a GED or High School Diploma
• Bachelor's Degree preferred
• Minimum 21 years of age
• Ability to work weekends on a regular basis, work any shift and work overtime as needed
• Must maintain a high level of customer service
• Must demonstrate the ability to lead, manage, motivate and communicate positively to store personnel at all levels
• Ability to train, coach and develop personnel at all levels. We strongly believe in employee development and all members on staff must support and communicate with one another
• Ability to organize and prioritize necessary tasks in order to accomplish goals
  
  

Benefits and Compensation:

• Pay starts at $21.63/hr.
• Employee discount includes 50% for Iowa medical cannabis card holders
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
• Paid Sick Leave (PSL) and Personal Time Off (PTO).
• Medical, Dental, Vision, and Life Insurance
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.

About the Role

Join a thriving, established cannabis company (200+ employees) at its next stage of growth. As District Manager, you'll lead three Iowa dispensaries — Iowa City, Waterloo, and Council Bluffs — while also serving as the on-site General Manager of the Iowa City location. This district is expected to expand into southern Minnesota as the company grows. This is a high-impact, dual-accountability role for a leader who excels at both big-picture strategy and boots-on-the-ground execution.

What You'll Do

District — Iowa & So. Minnesota

• Coach and develop managers at Waterloo, Council Bluffs, and Southern MN to build high-performing teams and deliver outstanding customer experiences
• Own district P&L, monitor KPIs, and guide GMs on labor planning, sales targets, and cost control
• Conduct regular store visits, walkthroughs, and audits to improve execution and support leadership development
• Ensure consistent compliance with policies, brand standards, and safety protocols across all locations
• Collaborate with Marketing, Merchandising, Supply Chain, and Finance on promotions, inventory, and process improvements
• Partner with HR to recruit top talent and build a bench of future leaders

General Manager — Iowa City

• Lead, mentor, and inspire the Iowa City team of managers and associates to exceed operational and financial goals
• Oversee daily scheduling, cash and inventory management, visual merchandising, and compliance
• Develop and coach Assistant Managers, preparing them for future leadership roles
• Champion a culture of accountability, communication, and continuous improvement
• Ensure safety, consistency, and excellence in every facet of daily store operations

What We're Looking For

• 8+ years of progressive retail leadership, including 3+ years of multi-unit management experience
• 5+ years in multi-functional retail management with direct supervisory responsibility
• Strong P&L management and analytical skills; data-driven decision-maker
• Proven ability to coach and develop leaders at multiple levels
• Excellent communication, organization, and time-management skills
• Strong problem-solving, negotiating, and critical judgment skills
• Comfortable with scheduling, inventory systems, and financial reporting
• Comfortable with frequent travel between Iowa City, Waterloo, Council Bluffs, and Southern MN; flexible schedule including evenings, weekends, and holidays
• 100% in-office commitment across locations — this is not a remote role
• High level of integrity, personal motivation, adaptability, and sense of urgency
• Commitment to maintaining confidentiality and managing sensitive information
• Must report to work sober at all times
• Ability to stand, walk, bend, climb, and lift up to 50 lbs regularly (up to 200 lbs with assistance), with or without reasonable accommodation
• Bachelor's degree preferred; equivalent experience accepted
• Must pass a pre-employment criminal background check
• Minimum 21 years of age

Compensation & Benefits

• Annual salary of $80,000 plus bonus
• Medical, Dental, Vision, Life Insurance, and 401K
• Employee Assistance Program (EAP) — free to all employees
• 50% employee discount on smokable cannabis products
• Employee Discount Program — exclusive savings from top national retailers
• Paid Sick Leave (PSL) and Personal Time Off (PTO)
• Paid float holidays: New Year's Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas

Why Iowa Cannabis Company

You'll lead with autonomy while being part of a collaborative network of professionals shaping the future of cannabis in Iowa. We offer competitive compensation, real advancement opportunities, and a culture built on trust, performance, and growth. If you're ready to lead from the front — apply today.

General Description

Are you passionate about plants and eager to join the booming cannabis industry? We at Iowa Cannabis Company are on the lookout for a dedicated Extraction Technician to join our team at our modern cannabis growing and processing facility. Here’s a chance to turn your botanical skills into a rewarding career.

Iowa Cannabis Company in Iowa City, IA is currently seeking Extraction Technicians to join our team at our state-of-the-art cannabis production facility. Join us in our mission to provide high-quality medical cannabis products to patients across Iowa. As a leader in the industry, we are committed to innovation and excellence in the extraction process.  We currently operate three medical dispensaries in the state of Iowa, along with our medical cannabis manufacturing facility. 

Key Responsibilities:

• Participate in all phases of the extraction process from plant to finished product. 
• Take care of our cannabis plants, ensuring they are healthy and growing well.
• Daily check and maintain the equipment to ensure everything is working properly.
• Keep a sharp eye on the plants, recording important data and spotting any issues like pests or nutrient problems early on.
• Work with our plants through all their growth stages, from the time they are small clones to the bountiful harvest at the end.

What Makes This Role Exciting

• You’ll be working in a fast-paced environment, where your problem-solving skills will come in handy, especially under the warm glow of our cultivation lights.
• Be part of an energetic team committed to producing top-quality cannabis.
• This is a full-time position with a weekly schedule of 30-40 hours. Additionally, there's the potential to earn more with up to 10 overtime hours available per week, based on our production demands.

Are you ready to dive into the world of cannabis extraction and contribute to our thriving industry? If yes, step into the role of an Extraction Technician at Iowa Cannabis Company and enjoy a fulfilling journey with our dynamic team. Apply today on Indeed and start a new chapter in your horticultural career.

ESSENTIAL FUNCTIONS

Extraction:

• Perform general manual labor tasks including loading, unloading, lifting, and moving materials.
• Clean glassware and sensitive lab equipment, as well as general cleaning of the lab areas.
• Work at an efficient pace in a production environment while measuring out and packaging all concentrate products and vape cartridges
• Operate technical machinery, following company SOPs.
• Perform general maintenance of equipment, tools, and workspace.
• Preparing equipment and plant materials for extraction, including but not limited to dry biomass grinding and fresh biomass packing in a freezer environment.
• Maintaining strict inventory records of all plant materials, chemicals and equipment used in the laboratory, as well as data logs for the various extraction processes.
• Operate cannabis extraction equipment in a safe, productive manner.
• Perform the following types of cannabis oil processing:
  • Simple distillation or solvent recovery
  • Winterization
  • Filtration
  • Solventless extraction
  • Rosin pressing
  • Edible Production
• Proficiently handle the following hazardous materials: Butane, Propane, compressed Argon or Nitrogen, Ethanol, Isopropyl alcohol, Acetone, as well as hot and cold materials utilizing proper PPE
• Ensures all tools are in working order and clean to prevent the spread of potential diseases.
• Aid in the development of protocols to limit cross-contamination and ensure team members are adhering to SOPs when in cultivation areas
• Maintains all paperwork and records, ensuring any assigned data forms and logs are accurately filled out and completed in a timely manner.

Cultivation:

• Perform daily room maintenance checks to ensure all equipment  is operating correctly
• Perform daily plant health checks to keep record of plant health through growth cycles
• Identify, record, and track daily data logs/checks using FloEnvy, and Growlink Software. 
• Identify/spot and report: pests, poor plant health, nutrient deficiencies and toxicities
• Environmental monitoring and reporting
• Perform plant work in accordance with the needs of the production schedule
• Maintain a clean and sterile working environment
• Perform deep Cleaning and Disinfection tasks throughout the entire facility INCLUDING some janitorial tasks.
• Work with plants at all stages of growth. 
• Harvest plants at the end of their growth cycle
• Trellising plants during flowering cycle
• Package cannabis flower, concentrates and vape products for sale.
• Irrigation line maintenance
• Follow and execute the company's Standard Operating Procedures
• Ensure that all cultivation associates are following and executing the company's standard operating procedures
• Transplanting rooted clones into coco or other mediums
• Daily strain stability checks across all plants and R&D strains
• Topping and pruning vegetative plants as directed and in accordance to companies SOP’s
• Taking cuttings from Mother plants and sticking cuttings into grow medium
• Pruning Mother plants according to cultivar and cloning needs
• Preparing grow media for clones and/or transplants
• Mixing and applying soil drenches
• Releases beneficial/predatory insects
• Irrigating by hand according to plants size and needs
• Following strict biosecurity protocols, maintaining sanitation of tools and person
• Cleaning tables, mopping floors
• Standing/squatting/bending with arms extended for long periods of time
• Affixing tags / labels to plants/packages
• Scouting for and reporting any pests and pathogens
• Applying trellis netting, training/manipulating branches to achieve a uniform canopy
• Mixing and applying foliar sprays and drenches
• Mixing and delivering nutrients
• Measuring the EC and pH of nutrient solution
• Hand watering in accordance with companies Standard Operating Procedures (SOP’s)
• Filling flowering rooms with vegetative plants
• Working at a fast pace under warm cultivation lights - rooms average 75+ degrees
• Other duties as assigned

WORKING CONDITIONS

• Job duties may include work indoors and outdoors during all seasons, 365 days/year.
• Employees may be exposed to difficult or stressful vendor, customer, or employee situations requiring patience and professionalism to effectively handle.
• Work duties may require sedentary activities, active standing, stooping and/or kneeling. 
• Production facility operates 365 days a year with shifts typically occurring between 6:00 a.m. and 10:00 p.m.  Job responsibilities occasionally fall outside of typical shifts. 
• Employees are required to wear personal protective equipment (PPE) such as gloves, masks, hearing protection and safety glasses.
• The production facility may have strong odors and varying temperatures due to the cultivation and processing of cannabis.
• Employees may be required to work in confined spaces, such as plant growing areas or extraction rooms.
• Exposure to potential allergens, such as pollen or plant materials.
• The use of chemicals and pesticides is common in a cannabis production facility, which may require employees to follow strict safety protocols and wear additional PPE.
• Noise levels in the facility may be loud due to equipment or machinery operations.
• The facility has strict security measures, including video surveillance and restricted access, to ensure compliance with regulations and prevent theft.
• Regular cleaning and sanitization of the work area required to maintain a safe and hygienic environment.
• Able to work in low oxygen areas.
• Capable of working with or around caustic and potentially harmful chemicals.

MINIMUM REQUIREMENTS

• Must be able to regularly lift 50 pounds and occasionally lift up to 200 pounds with assistance.
• Must be able to complete job duties that involve frequent bending, reaching, and carrying of heavy materials or equipment.
• Must be able to stand for up to eight hours per day.
• Must be able to proficiently operate computers, tablets and other productivity machinery and technology.
• Must be able to reliably arrive at work on time for scheduled shifts.
• Must be able to ascend/descend a ladder to service displays, products, or service ceiling lights.
• Must be able to type at least 40 words per minute.
• Must be able to move about the retail store, as needed, to assist customers and perform required functions.
• Must be able to remain in a designated work area for up to eight hours per day with the exception of breaks as required by law. 
• Must be able to position oneself to access products within all areas of the production facility.
• Must be able to effectively communicate information and ideas so vendors, customers and coworkers will understand. Must be able to convey and exchange accurate information in these situations.   
• Must be able to continue to assist vendors, customers and coworkers during and after stressful situations resulting from interactions.
• Must be able to accurately observe details at close range in order to recognize, identify, detect, determine and assess objects.
• Must be able to prepare, place and position retail products or items.
• Must be able to effectively communicate information displayed on digital screens.
• Must be able to perform other job duties as assigned.

JOB REQUIREMENTS

• High school diploma or college degree
• Strong computer skills including Microsoft Office
• Record production and test data for each product batch, such as the ingredients used, temperature, test results, and time cycle, and pressures during the extraction process.
• Must be at least 21 years of age
• Must be and remain compliant with any and all regulatory requirements for working in the cannabis industry
• Must be able to internalize training and follow instructions consistently
• Must be able to communicate clearly and effectively
• Other duties and responsibilities as assigned
  
  

BENEFITS AND COMPENSATION

• Pay starts at $17/hr.
• Employee discount includes 50% for Iowa medical cannabis card holders
• Health, Dental and Vision insurance. 
• Free Employee Assistance Program (EAP) offering in-person, telephonic, texting and video counseling for help with stress, anxiety, depression, family issues, and more.
• Paid Sick Leave (PSL).
• Holiday Pay for anyone working New Years Day, 4/20, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.