As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience. Interactions are rooted in relationship-management, first and foremost, while also advocating for growth opportunities. Enterprise Customer Success Managers follow a well-defined methodology that helps them identify the customer's unique needs and clearly convey the value of the Datadog product. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Partner with Enterprise Account Executive and Solution Engineering teams to onboard, train, and proactively drive adoption with our Enterprise customers
• Proactively build relationships with customers to achieve loyalty and advocacy within their organization
• Collaborate cross-functionally with internal Datadog teams (sales, support, enablement, product, finance, and legal)
• Own and project manage the on-boarding process for new customers
• Become a trusted advisor to the client and partner in building a clear and concise plan to meet their business goals
• Monitor and analyze usage trends to uncover renewal risks and identify opportunity for contract growth/optimization

Who You Are:

• Customer-centric with 3+ years in a Customer Success or Account Management role
• Able to manage a wide portfolio of accounts rolling up to large enterprise corporate accounts
• Knowledgeable in working with Fortune 1000 companies and global brands across all industries
• A strong communicator with exceptional attention to detail and an ability to cater to a specific audience, including CTO, VP of Engineering and DevOps professionals
• Experienced in the B2B tech space or with SaaS companies
• Able to travel for customer onsite visits and events as required 
• Fluent in written and spoken English

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Enterprise Sales Engineer

As an Enterprise Sales Engineer, you will provide technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POVs). Sales Engineers help qualify and close opportunities with customers and partners and have a voice with the product team to help prioritize features based on input from customers, competitors, and partners.

What You’ll Do:

• Partner with the Sales team to articulate the overall Datadog value proposition, vision and strategy to customers
• Own technical engagement with customers during the trial phase. Communicate Datadog’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Deliver product and technical briefings / presentations to potential clients
• Maintain accurate notes and feedback in CRM regarding customer input both wins and losses
• Proactively engage and communicate with customers and Datadog business/technical teams regarding product feedback and competitive landscape

Who You Are:

• Passionate about educating customers on observability risks that are meaningful to their business, and able to build and execute an evaluation plan with a customer
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering
• Experienced in programming/scripting with any of the following: Java, Python, Ruby, Go, Node.JS, PHP, and .NET etc.
• Someone with a minimum of 3+ years in a Sales Engineering or DevOps Engineering role
• You have business-level fluency, both in verbal and written communication, in Bahasa Indonesia as you will be working with customers speaking this language and you are comfortable in English as this is our company's day to day communication language.
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train or air up to 45% of the time

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Job Details

• 💼 Revenue team 
• 📍Indonesia (Jakarta or Bali) 
• 🕜 Full-Time Remote
  
• 🌐 Native Indonesian speaker, fluent in English

What you will do

You’ll be the face of Lighthouse for prospective clients, owning the full sales cycle from prospecting to close. This is a hunter role: you carry a quota, you build your own pipeline, and you’re accountable to outcomes and success. No excuses, just results. 

What makes this different: you won’t do it alone. Lighthouse is deploying an agent AI infrastructure — Enablement, Pre-Sales, and Coaching agents — alongside a modern revenue stack. AI handles the prep, the sequencing, and the pattern recognition so you can focus on what matters — building relationships, running sharp discovery, and closing deals. 

We work with MEDDPICC to support high-quality deal execution. You’ll advance deals with evidence, protect pricing on value, and forecast with precision. We want to help you use modern tools to become a better seller and achieve great success.

Where you will have impact

• Own your territory and your number. Build and execute a strategic territory plan to generate a net-new pipeline. Maintain 3x pipeline coverage, forecast honestly, and take full accountability for your results. Your quota is your commitment.
• Hunt and build a pipeline. Source a meaningful share of your own pipeline through outbound sequences, ICP targeting, Lighthouse Connect events, and industry conferences. This is not an SDR-reliant role. 
• Run a disciplined sales process. Using MEDDPICC to qualify and advance opportunities. Use the AI Pre-Sales Agent to identify gaps before every major call. Advance deals through stage gates with evidence, not optimism. Leverage AI to make your days easier and focus on more selling time. 
• Use AI as a force multiplier. Leverage the Enablement Agent for call prep, discovery frameworks, and positioning. Use the Coaching Agent to surface patterns in your pipeline and win rate. Push back on the tools when they’re wrong — help make the system smarter. 
• Become an expert in direct channel strategy. Understand how hotels drive direct bookings and reduce OTA dependency. Position The Hotels Network suite as the solution that optimises the guest journey from first visit to confirmed reservation. Know the competitive landscape inside out and articulate clear ROI to revenue and marketing leaders. 
• Drive results beyond net-new. Consistently meet and exceed sales targets through new business and by identifying expansion and upgrade opportunities within your accounts. Partner with Product to share market feedback and influence the roadmap. Represent Lighthouse at industry events to build the brand and your network.

About our team

You’ll be a key player in our global Revenue team, a vibrant and ambitious group of over 150 professionals spread across 24 countries. We’re the driving force behind Lighthouse’s market expansion, and you’ll be joining at a pivotal moment as we integrate The Hotels Network. Our team is collaborative, results-obsessed, and passionate about helping hotels succeed. We celebrate wins, support each other through challenges, and provide ample opportunities for you to grow your career within our rapidly expanding organisation.

What's in it for you

• Flexible time off: Autonomy to manage your work-life balance.
• Career development: Workshops, frameworks, and training to maximize your professional potential.
• Impactful work: Shape products relied on by 85,000+ users worldwide.
• Referral bonuses: Earn rewards for bringing in new talent.

Who you are

• 2–5 years in a closing sales role, SaaS experience is a must but hunger and skill matters more than industry tenure. 
• Self-directed, coachable, and driven to continuously improve. You seek feedback on your calls, your pipeline, and your positioning — and act on it within the next deal, not the next quarter. 
• You treat AI tools as a core part of your selling motion, not a novelty. You adopt new tooling quickly and bend it to your style. 
• Experience with MEDDPICC or similar qualification frameworks is a plus, not a requirement. What matters is that you bring discipline and structure to how you run deals.
• Strong business acumen with the ability to sell on value, not price. Confident engaging stakeholders from GMs to C-suite.
• You want to win. You prospect when it would be easier not to. You follow up one more time. You’re not okay with a bad quarter.
• Exceptional command of the English language and native Bahasa Indonesian.

Title: Indonesia Office Manager, Full Time

The Indonesia Office Manager will partner with the APAC Office Manager and Executive Assistant in managing Jakarta office including Data Center offices’ day-to-day administration and operations, providing support, and managing all office systems and services. This position develops and streamlines systems and processes, ensuring office efficiency and managing office policies and communications. The candidate must be a self-starter, strive for results, exercise good judgment, and have excellent communication skills, attention to detail, and manage time, which is essential as you support this team. In addition, the ability to handle numerous projects, a heavy workflow with a high accuracy level, and the professionalism to interface with high-profile customers are necessary. This position reports to the Office Manager and Executive Assistant, APAC.

Candidate must be energetic, friendly, dependable, and professional with a polite demeanor and positive attitude. Previous experience working in an office setting is highly preferred.

Primary Responsibilities

• Manage Jakarta office in Data Center & Kino Tower office, and any future offices in Indonesia.
  • Maintain office appearance and make improvements as needed
  • Coordinate office schedules, arrange meetings and catering
  • Streamline office processes as headcount increases
• Manage one existing Admin staff who station in the Data Center.
• Oversee office budgets
  • Reconcile office and executive expenses, budgeting, and vendor management, negotiating contracts and cultivating vendor relationships
• Manage office systems and services, negotiate corporate rates and service contracts as required
• Assist with travel logistics, meeting preparation, calendar management, and overseeing the flow of the day and week at the office
• Provide administrative support as necessary, including doing research, creating reports, managing data in spreadsheets, keeping records and confidential information current
• Assist the legal department in capturing signatures and additional confidential information as needed
• Manage the Executive and Office Management Department's intranet site
• Plan and coordinate internal events in Indonesia.
  • Organizing and supporting small and large meetings and conference set-up
  • Partner with Marketing on more significant events as needed
• Implement office policies
  • Create office standards
  • Find and implement service providers for offices
  • Partner with HR as needed
• Employee relations
• Acting as a liaison between the employees and upper management
• Assist with employee onboarding and offboarding
• Assist in hiring, training, and managing local administrative staff
• Coordinate employee relations outreach through welcome packages, life event care packages, and additional items
• Partner with Marketing
• Maintain accurate inventories of marketing-related materials and products, including ordering new supplies
• Provide event support
• Manage special projects, including, but not limited to
  • Office improvements
  • Office move

Knowledge, Skills & Abilities

• Native Indonesian and fluent in English communication skills, both written and spoken.
• Strong written and verbal communication in leading teams and coordinating with peers and other disciplines to drive projects/issues to closure.
• Commitment to organizational excellence and constant awareness to seek opportunities to improve processes/quality of deliverables.
• Approaches new challenges and high-pressure situations with a positive attitude and calm
• demeanor
• Superb ability to prioritize and manage multiple projects/responsibilities.
• Superb ability to meet committed timelines, leveraging assistance/input from peers.
• Strong and effective team player working with various disciplines and peer groups; can cover all tasks required to 'get a job done.'
• Strong attention to detail.
• Reliability and discretion; handle confidential matters with care.

Experience/Education

• 10+ years of experience
• Bachelor's degree
• Strong knowledge and experience in Microsoft Office, office management responsibilities, systems and procedures, and administrative duties
• Experience in business administration is a strong plus
• Experience in the Data Center industry, Construction, or Real Estate environments is a plus

About the Role
We are looking for a data-driven professional to support executive-level reporting by combining strong Business Intelligence (BI) capabilities with data engineering expertise. This role will play a key part in transforming raw data into meaningful insights, enabling leadership to make informed, strategic decisions.

Key Responsibilities

• Design, build, and maintain executive dashboards and reports (weekly, monthly, quarterly)
• Translate business and leadership requirements into data models and reporting solutions
• Develop and manage data pipelines to ensure reliable, accurate, and timely data flow
• Integrate data from multiple sources (internal systems, third-party platforms, etc.)
• Ensure data quality, consistency, and governance across reporting outputs
• Provide actionable insights and recommendations to support business strategy
• Collaborate with cross-functional teams (Finance, HR, Operations, Commercial, etc.)
• Automate reporting processes to improve efficiency and scalability

Requirements

• Proven experience in Business Intelligence, Data Analytics, or Data Engineering roles
• Strong proficiency in BI tools (e.g., Power BI, Tableau, Looker)
• Solid SQL skills and experience working with large datasets
• Experience with data pipeline tools and programming languages (e.g., Python, ETL tools)
• Understanding of data warehousing concepts and data modeling
• Strong analytical thinking and problem-solving skills
• Ability to communicate insights clearly to non-technical stakeholders (including executives)
• High attention to detail and strong sense of ownership

Job Summary

The eCommerce Planner Executive supports the planning and execution of eCommerce strategies across key marketplaces and omnichannel platforms, including Shopee, TikTok Shop, Lazada, and offline-to-online touchpoints. Working within an agency environment, this role collaborates closely with senior planners, media teams, and operations to deliver effective, data-driven solutions aligned with client business objectives.

This role is ideal for early-career professionals who are eager to learn eCommerce planning, marketplace dynamics, and client servicing in a fast-paced environment.

Key Responsibilities

eCommerce Planning & Execution

• Support the development and execution of eCommerce plans across Shopee, TikTok Shop, Lazada, and omnichannel platforms

• Assist in translating client objectives into actionable eCommerce activities and timelines

• Support campaign planning across onsite placements, promotions, affiliates, and content initiatives

Marketplace & Platform Support

• Assist in managing day-to-day activities on Shopee, TikTok Shop, and Lazada, including campaign setup, tracking, and coordination

• Monitor basic performance metrics and support optimization initiatives

• Stay informed on platform updates, campaign mechanics, and best practices

Omnichannel Coordination

• Support integration between eCommerce platforms and broader omnichannel strategies (online, offline, social, and media touchpoints)

• Assist in coordinating execution across teams to ensure consistency and alignment

Reporting & Analysis

• Compile performance data across platforms and prepare regular reports and dashboards

• Support analysis of sales, traffic, and conversion metrics to identify insights and improvement areas

• Assist in preparing materials for internal reviews and client presentations

Client & Internal Collaboration

• Support client communications and follow-ups under the guidance of senior team members

• Coordinate with internal teams such as media, affiliates, creators, and operations to ensure smooth execution

• Assist in documenting plans, timelines, and campaign learnings

Requirements & Qualifications

• Bachelor’s degree in Marketing, Business, Communications, or a related field

• 1–2 years of experience in eCommerce, digital marketing, performance marketing, or agency roles

• Exposure to eCommerce marketplaces such as Shopee, TikTok Shop, or Lazada is a strong advantage

• Interest in eCommerce planning, data analysis, and client servicing

Skills & Competencies

• Basic understanding of eCommerce marketplace ecosystems and omnichannel concepts

• Strong attention to detail and organizational skills

• Comfortable working with numbers, reports, and data

• Good communication skills, both written and verbal

• Proactive, eager to learn, and able to work well in a team environment

• Adaptable and comfortable working in a fast-paced agency setting

About WPP Media

WPP Media is WPP’s global media collective, bringing together world-class media agencies, talent, and capabilities. We partner with clients to unlock growth by combining strategic thinking, creativity, and performance-driven media solutions.

At WPP Media, our people and culture are at the heart of everything we do. We believe in strong collaboration, trust, and continuous growth to deliver exceptional results for our clients and meaningful experiences for our teams.

Our Core Values

• We’re Open: We build trust and collaboration across teams, clients, and partners.

• We’re Optimistic: We embrace change with a growth mindset.

• We’re Extraordinary: We challenge the status quo to drive innovation and growth.