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Who is Authenticx?
Authenticx is on a mission to help humans understand humans. Our software platform is the new standard for humanizing customer interaction data at scale. We do this by channeling our passion and talent into helping health care leaders listen to their conversational data in a way that delivers value to the enterprise.
What do we offer our team members?
As a Client Success Manager (CSM) at Authenticx, you will serve as the strategic lead for a small number of enterprise healthcare organizations, acting as a trusted advisor and platform expert responsible for translating conversational intelligence into measurable business outcomes. This is a high-touch, consultative role designed for depth of engagement over high-volume portfolio management. Rather than managing a large book for accounts, you will deeply focus on 8-10 clients with a combined annual contract value of $2-3 million, operating as an embedded strategic partner and technical guide.
Key Skills
The requirements listed below are representative of the knowledge, skill, and/or ability required by an individual to meet the qualifications for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
Key Responsibilities
Performance Metrics
Additional Information
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