Operations Engineer (Internal + SaaS)

Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join our team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and Clinical Architecture’s SaaS environments, which support both internal teams and client-delivered solutions.

This position focuses on ensuring Clinical Architecture’s SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments.

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted Clinical Architecture environments.
• Support application deployments across on-premise, cloud, and hybrid infrastructure owned or managed by Clinical Architecture.
• Partner with Engineering and DevOps teams to support build, release, and deployment processes.
• Ensure internal and hosted environments meet availability, performance, and security requirements.
• Serve as a technical escalation point for internal teams related to environment or deployment issues.
• Maintain documentation for internal platforms, deployment patterns, and environment standards.
• Assist with environment readiness to support client implementations and upgrades.
• Participate in continuous improvement efforts related to automation, monitoring, and operational maturity.

Skills

• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in relational databases; working knowledge of SQL required.
• Experience with Microsoft SQL Server preferred.
• Experience supporting web services and APIs.
• Basic programming experience in C#, Java, Python, or equivalent languages.
• Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent).
• Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred.
• Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively across teams.
• Motivated to continuously learn and expand technical skill sets.

Qualifications

• High School diploma or GED required; College or University degree preferred.
• 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles.
• Experience supporting internally managed or hosted production environments required.
• Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred.

Implementation Engineer (Client Support)

Clinical Architecture is seeking an Implementation Engineer (Client Support) to join our team in the Indianapolis, IN area. This role will guide the technical implementation of our applications and software and provide service as a continual resource during the lifespan of the client relationship. This position will challenge the Implementation Engineer to learn our software and its capabilities and assist our clients with their technical initiatives. 

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Install, update, and troubleshoot clients’ software deployment issues across various infrastructure environments.  
• Offer implementation guidance and technical support to clients using Clinical Architecture software and web services. 
• Ensure a positive client experience by delivering exceptional service and engage with clients throughout our business relationship. 
• Understand client requirements thoroughly and utilize available resources to propose solutions.  

Skills: 

• Strong analytical skills, problem-solving skills, and troubleshooting skills. 
• Proficiency in relational databases; some proficiency in SQL required. 
• Experience with Microsoft SQL Server preferred. 
• Experience troubleshooting web services.
• Basic programming experience required in C#, Java, Python, or equivalent languages.  
• Familiarity with Windows Server / IIS and cloud hosting / computing is preferred. 
• Familiarity with coding formats such as HL7, FHIR, CCDA is preferred.
• Effective verbal and written communication skills.  
• Ability to work independently as a self-starter and thrive in a team environment.  
• Motivated to acquire new skills and knowledge.

Qualifications and Experience 

• 5 years in technical implementation support experience or equivalent is required. 
• Client support experience is required.
• College or University degree preferred; High School diploma or GED required. 
• Experience working in Engineering, Implementation Architecture, or Product support a plus.  

Software Engineer at Remodel Health

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

The Product Team is looking for a Software Engineer to join our lean and dedicated group of Engineers. You will have the opportunity to be a key team member in a growth-focused startup environment. Be both supported and challenged to grow your skillset, and work within a tight-knit team that values learning and teamwork.  

In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.  We have automated build deploy processes and value strong testing methodologies with automated tooling to help. 

Responsibilities

You will be responsible for integrating with third-party APIs, developing web services, coding in the UI and backend (including SQL) and making architecture decisions. You will be responsible for the quality of your work and be challenged to develop and maintain well-tested code, from idea to production. You will develop software that performs well and supports an engaging user experience. You will have a voice in the technical direction of the team.

Qualifications

• 2+ years of software experience
• Experience writing and consuming REST APIs
• A strong foundation of Object Oriented patterns
• Good understanding of data structures
• Strong communication skills
• Experience developing web services using C# or Java
• Develop web applications using JavaScript frameworks such as React, Angular or Vue.

Benefits

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years 

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

Junior Software Engineer at Remodel Health

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family.

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

The product team is looking for a Junior Software Engineer to join our lean and dedicated group of Engineers. You will have the opportunity to be a key team member in a growth-focused startup environment. Be both supported and challenged to grow your skillset, and work within a tight-knit team that values learning and teamwork.  

In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.  We have automated build deploy processes and value strong testing methodologies with automated tooling to help.  

Responsibilities and Duties

You’ll be responsible for integrating with third-party APIs, developing web services, coding in the UI and backend (including SQL) with the guidance and direction of your Engineering Peers. You’ll be responsible for the quality of your work and be challenged to develop and maintain well-tested code, from idea to production. You'll develop software that performs well and supports an engaging user experience.

Requirements

• 0-1 years of software experience
• Experience writing & consuming REST APIs
• A strong foundation of Object Oriented patterns
• Good understanding of data structures
• Strong communication skills and work ethic
• Experience developing web services using C# or Java
• Developing web applications using JavaScript frameworks such as React, Angular, or Vue

Benefits

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

The Product Team is looking for a Tech Lead, Software Engineer to join our lean and dedicated group of Engineers. You will have the opportunity to be a key team member in a growth-focused startup environment. Be both supported and challenged to grow your skillset, and work within a tight-knit team that values learning and teamwork.  

In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure.  We have automated build deploy processes and value strong testing methodologies with automated tooling to help. 

Responsibilities

The Senior Software Engineer will be responsible for integrating with third-party APIs, developing web services, coding in the UI and backend (including SQL) and making architecture decisions. You’ll be responsible for the quality of your work and be challenged to develop and maintain well-tested code, from idea to production. You'll develop software that performs well and supports an engaging user experience. You’ll have a voice in the technical direction of the team. As a Senior you take on the most
complex projects, work full stack, and help architect solutions. You also mentor other members on the team to grow their skills..

Qualifications

• 5+years of software experience
• Mastery of writing & consuming REST APIs
• A strong foundation of Object Oriented patterns
• Good understanding of data structures
• Strong communication skills and work ethic
• Skilled developing web services using C# or Java
• Develop web applications using JavaScript frameworks such as React, Angular or Vue.

Benefits

• Full health benefits offering, including life, long-term disability, dental, and vision
• Generous PTO
• 401(k) match
• Sabbatical PTO available after 5 years 
• Hybrid work from home program (4/1)

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.

We are Remodel Health, the health benefits platform that revolutionizes health benefits to resource organizations with missions that matter. Our platform shifts organizations from traditional, one-size-fits-all health insurance plans to an individualized health insurance experience for each employee and their family. 

We were founded on faith-based principles, and have a heart to serve all organizations, from small to large to enterprise. Historically, our core customer pipeline has consisted of churches, K-12 private schools, Christian higher education, and faith-based nonprofits. In recent years, we have grown to serve largely for-profit organizations of all sizes.

Our team is collaborative, intentional, and prioritized. We care deeply for our customers and passionately believe there is a better way for employees to receive health benefits from their organization. Learn more about who we are here!

In our stack, we use modern tools like React, Redux, Material UI, .NET Core, SQL Server and Azure and AWS. We have automated build deploy processes and value strong testing methodologies with automated tooling to help. While you may be skilled in these technologies, it’s more important to have leadership tendencies and a drive to complete items with your team. You are especially good at team-building and helping people develop their careers in Software Engineering as our company grows. You thrive in a player-coach environment where you’ll spend roughly 50% of your time in the code and 50% of your time leading your team and collaborating with other stakeholders. 

Responsibilities

The Tech Lead, Software Engineering, is an integral part of the Product and Software Engineering organization at Remodel Health! You will enjoy working at the intersection of technology, the healthcare industry, customer success (both internal and external), product management and software architecture. You will directly manage a team of 5-7 Software Engineers (Jr through to Sr) in the development of software projects towards company goals. You will help define systems architecture as well as help define product roadmap. Most importantly you will manage the team and define and execute processes to ensure successful team execution. 

Tactical Level Execution 

• Full participant in the Product / Engineering Agile development framework; playing the role of Scrum Master for the team 
• Collaborate with Leadership, Engagement, Care, Finance, Marketing, DevSecOps, Product, Software Architecture and even external customers as needed to define and prioritize work items 
• Participate in software development to achieve sprint goals
• Ensure the creation of quality code development towards company work items (epics, stories, bugs) with the team 
• Validate feature requests or bugs with product management 
• Work with Product to keep the product backlog clean and accurate and prioritized ● Guide employee onboarding for your team 
• Team development activities like coordinating trainings, ongoing 1/1s and annual employee reviews 

Strategic Level Items

• Build a high performing Software Engineering team; executing efficiently and effectively in the delivery of quality software 
• Build relationships with other team leaders in the company to ensure accurate prioritization of team’s work items 
• Work with Product Management to define and execute product vision 

Qualifications

• 3+ years technical experience, software engineering or comparable 
• Leadership skills reflective of an entrepreneurial mindset (get it done and iterate is better than perfection) 
• Strong knowledge of the U.S. Healthcare Systems preferred 
• Skilled in Agile software development processes 
• Communication and presentation skills 
• A strong collaborator with various types of stakeholders, both technical and business
• Experience developing web services using C# or Java
• Develop web applications using JavaScript frameworks such as React, Angular, or Vue

Benefits

• Health benefits like medical, dental, and vision 
• Competitive pay, 401(k), and profit-sharing incentives 
• Work-provided computer and an adjustable standup desk 
• Generous paid time off
• Hybrid work from home program (4/1) 

This is an in-office position in downtown Indianapolis four days/week, with work from home Fridays.