Seeking Talent Near: Minneapolis, MN; Saint Paul, MN; Fargo, ND; Sioux Falls, SD; Omaha, NE; Billings, MT; Boise, ID

Position Summary

Primary Responsibilities

• Build and sustain strong relationships with national and regional medical and scientific thought leaders, patient advocacy groups, and centers of excellence aligned to Acadia’s Medical Affairs strategy
• Engage key opinion leaders in meaningful scientific exchange, research discussions, and education on current and emerging therapies
• Support clinical research activities, including trial site engagement and cultivation and facilitation of investigator-initiated research proposals
• Develop and maintain deep scientific, clinical, and therapeutic expertise across Acadia’s portfolio
• Collaborate cross-functionally, in compliance with all guidelines, with Regional Business Leaders and Account Business Managers to support aligned field execution
• Provide strategic field insights that inform Medical Affairs and broader organizational decision-making
• Identify disease state insights and compound attributes that contribute to product differentiation and scientific value
• Deliver high-quality scientific, clinical, and educational support to internal stakeholders and external healthcare partners
• Represent Acadia at medical meetings, congresses, educational programs, and support Commercial activities including speaker and sales training
• Perform other duties as assigned

Education/Experience/Skills

• Advanced scientific degree (MD, PharmD, or PhD) in a relevant discipline
• Minimum of 5 years of experience in the pharmaceutical or biotechnology industry, with hands-on scientific or medical affairs responsibilities
• Prior Medical Science Liaison experience within a field-based medical affairs role
• Demonstrated scientific and clinical expertise, with experience in rare diseases, epilepsy, neurology, or psychiatry
• Strong working knowledge of regulatory, compliance, and clinical considerations impacting pharmaceutical and managed care environments
• Proven ability to communicate complex scientific and drug information to healthcare professionals and internal stakeholders
• High proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint
• Ability to travel up to 75% of the time, with residence within the assigned territory

Position levels:

• Medical Science Liaison: $139,600 - $174,500 requires an advanced degree (MD, PharmD, PhD) in a scientific discipline, 5 years of progressively responsible experience in the medical, clinical, and/or pharmaceutical field
• Sr. Medical Science Liaison: $176,000 - $220,000 requires an advanced degree (MD, PharmD, PhD) in a scientific discipline, 7 years of progressively responsible experience in the medical, clinical, and/or pharmaceutical field, including 3 years as an MS

Physical Requirements

This role involves regular standing, walking, sitting, and the use of hands for handling or operating equipment. The employee may also need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication in a standard office environment and while working independently from remote locations. The employee must occasionally lift and/or move up to 20 pounds.  This position requires the ability to travel independently overnight and/or work after hours as required by travel schedules or business needs.

#LI-REMOTE

#LI-CS1

• Own inbound customer interactions by handling calls directly or connecting customers with the right internal resource to ensure an exceptional experience
• Drive sales growth and profitability through upselling, cross-selling, and increasing awareness of Clickstop products and brands
• Apply product and application knowledge to effectively support daily customer needs and decision-making
• Take ownership of outcomes that directly impact customer acquisition, retention, revenue, and overall business performance

• Identify and understand customer needs while clearly communicating information and ensuring strong follow-up with both internal teams and external customers
• Deliver an exceptional customer experience aligned with our brand promise, What They Want, When They Need It
• Provide expert-level product knowledge and service that differentiates Clickstop in the market

• Demonstrates curiosity and a growth mindset by learning new markets, products, and approaches, and proactively improving existing methods
• Views challenges and downtime as opportunities to grow, contribute, and drive progress
• Effectively manages multiple priorities, tools, and communication channels with strong organization and execution
• Understands personal and team strengths and leverages them to drive effective collaboration
• Bonus: Spanish fluency

• Comprehensive onsite training program.
  • 4 – 6 weeks of learning about the company, products, processes, and people. Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self - as an employee, parent, partner, community member, etc.
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams!
• Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence!
• Great Full-Time Benefits including::
  • Health Insurance ($0 Premium option), Dental & Vision Insurance
  • PTO, Paid Holidays, and Birthday and Volunteer Time Off Life
  • Disability Insurance
  • 401K Match
  • ESOP – After one full year of service and minimum hour requirement is met
    
    

ROLE DESCRIPTION

The Quality Document Control Specialist coordinates activities to ensure compliance with company's policies and procedures to meet GMP and regulatory guidelines. High focus on reviewing, editing, and releasing GMP documentation. Support documentation release for all ByHeart facility departments.  This role ensures that all procedures, records, specifications, and forms remain current, properly approved, accessible by applicable parties, and compliant with regulatory requirements.  The position plays a critical role in maintaining compliance with requirements established by the U.S. Food and Drug Administration for infant formula manufacturing under 21 CFR Part 106 and 21 CFR Part 117.

Reports To: Quality Regulatory Compliance Manager

Location: Allerton IA

ROLES & RESPONSIBILITIES 

• Manages the Document Control System, manually or through programs such as Dot Compliance(a Salesforce-based electronic Quality Management System). Maintains secure storage and retrieval systems for both electronic and hardcopy records.
• Works closely with department personnel to ensure the release of key process documentation including but not limited to batch records, quality policies, change control documentation and departmental procedures and associated records.
• Maintain high-quality technical documentation by reviewing, editing, releasing and archiving procedures, work instructions and forms following company's document change procedure.
• Responsible for formatting, proper spelling, organization, and clarity of text for any written documents submitted to Document Control.
• Manages physical inventory of documents control including documentation in the electronic database of documentation and outside storage.
• Assists with documentation preparation and needs during audits, investigations, or regulatory inspections.
• Documents and tracks documentation numbering system, managing revision control and ensures only current versions of documents are accessible for operational use. Prompts document review as required.
• Maintains document traceability including revision history, approval records, and distribution logs.
• Assists with data collection, trending and distribution.
• Trains and assists team members in the use of the document control system.
• Assists with the coordination of training on newly released procedures, work instructions and forms.
• Assists with other Quality Assurance and Regulatory Compliance functions as needed.

Skills & Qualifications

• Detail‑oriented, accurate, and highly organized.
• Strong technical writing skills with the ability to produce clear and concise documentation
• Must have strong trouble shooting and problem-solving skills
• Good communication skills (oral and written) and cross-functional coordination abilities
• Ability to act independently, accept supervision and work quickly and accurately in a fast-paced environment
• Fast, efficient, high-level user of Microsoft Office applications such as Word, Excel, PowerPoint
• Knowledge of electronic document management systems or Salesforce CRM
• Ability to maintain confidentiality and data integrity
• College degree or BS in Food Science, Quality Assurance, Regulatory Affairs, or related field preferred
• 2-5 years of document control, quality systems or regulatory compliance experience
• Hands-on QA experience in a GMP manufacturing environment preferred
• Sit for long periods to work on a computer.
• Wear personal protective equipment, including safety glasses, hair net, beard net (if applicable), gloves, specialized clothing including laboratory scrubs (pants and shirt) and lab coat, and appropriate shoes.
• This role is primarily office-based but may require periodic presence in manufacturing, laboratory, or warehouse areas to support documentation verification and record review.
• Adhere to all safety policies and procedures, follow cGMP's, and work in a manner consistent with all corporate and regulatory, food safety, quality and sanitation requirements.
• Will comply with all applicable federal, state, and local standards for the manufacture of infant formula and other non-infant nutritional foods.