• Own inbound customer interactions by handling calls directly or connecting customers with the right internal resource to ensure an exceptional experience
• Drive sales growth and profitability through upselling, cross-selling, and increasing awareness of Clickstop products and brands
• Apply product and application knowledge to effectively support daily customer needs and decision-making
• Take ownership of outcomes that directly impact customer acquisition, retention, revenue, and overall business performance

• Identify and understand customer needs while clearly communicating information and ensuring strong follow-up with both internal teams and external customers
• Deliver an exceptional customer experience aligned with our brand promise, What They Want, When They Need It
• Provide expert-level product knowledge and service that differentiates Clickstop in the market

• Demonstrates curiosity and a growth mindset by learning new markets, products, and approaches, and proactively improving existing methods
• Views challenges and downtime as opportunities to grow, contribute, and drive progress
• Effectively manages multiple priorities, tools, and communication channels with strong organization and execution
• Understands personal and team strengths and leverages them to drive effective collaboration
• Bonus: Spanish fluency

• Comprehensive onsite training program.
  • 4 – 6 weeks of learning about the company, products, processes, and people. Continued support as you build confidence and grow your impact.
• A purpose-driven career experience; discovering the opportunity to pursue your best self - as an employee, parent, partner, community member, etc.
• An entrepreneurial environment where opportunities are endless for those who seek them.
• Effective and impactful cross-department collaboration opportunities with our highly dynamic Clickstop teams!
• Recognition for personal, team, and company accomplishments - Clickstop’s success is a reflection of your engagement and excellence!
• Great Full-Time Benefits including::
  • Health Insurance ($0 Premium option), Dental & Vision Insurance
  • PTO, Paid Holidays, and Birthday and Volunteer Time Off Life
  • Disability Insurance
  • 401K Match
  • ESOP – After one full year of service and minimum hour requirement is met
    
    

Join Horace Mann and Unlock Your Financial Potential

Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future.

If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann’s expertise and your ambition, together, we can help you unlock your full potential.

What We Offer:

• Agency owner with an exclusive niche, defined territory — no overlap with other agents
• Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package
• Earning incentives tied to your activity and success during the first 48 months
• Quarterly production incentives for the first 48 months, rewarding consistent performance
• Dedicated Service Representative to handle client service work, allowing you to focus on building your business
• Cutting-edge technology and ongoing training to support and grow your operations
• A comprehensive multiline product portfolio to meet a variety of client needs
• Market and relationship-building programs to help you establish and grow your network

Your Path to Success:

Several factors will contribute to your success in this role, including:

• A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security
• A focus on achieving market access and building strong relationships
• The ability to confidently present products to both groups and individuals
• Active engagement in networking, community, and industry events
• A dedication to investing time and resources to ensure the long-term success of your business

What We’re Looking For:

• Strong interpersonal and business management skills to build and manage your agency
• 2-5 years of experience in the insurance and financial services industry (preferred)
• Resident State General Lines Insurance Licenses:
• Life and Health Insurance License
• Property and Casualty Insurance License
• Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region)

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