We are hiring for a global top-tier digital asset exchange, serving millions of users across multiple continents. The company operates in a highly competitive, fast-moving market and is known for strong product execution, deep liquidity, and rapid global expansion.

They are now hiring a Social Media Lead to own global social strategy and executive communications. This role is responsible for the company’s global narrative, sentiment management, and strategic positioning across platforms. You will lead social matrix operations and high-stakes content development, working closely with leadership, PR, and marketing teams to ensure consistent alignment with corporate goals.

We are looking for a strategic leader who is execution-driven and understands the pace and dynamics of the Web3 / exchange industry.

Key Responsibilities

• Own the global social media strategy, including platform positioning, content pillars, and the public presence of the CEO’s accounts (primarily X/Twitter)

• Manage a multi-platform social media matrix (X/Twitter, Telegram, Instagram, TikTok, YouTube, regional platforms, etc.)

• Elevate executive thought leadership by developing a cohesive communication strategy across owned, earned, and paid channels

• Lead the creation of high-stakes content, including speeches, keynotes, op-eds, blog posts, and LinkedIn articles

• Provide strategic counsel and messaging support during sensitive or high-pressure situations to ensure brand safety

• Establish clear content governance and workflows to ensure global consistency with local relevance across regional teams

• Monitor trends, memes, sentiment, and competitor activity in real time using social listening tools to optimize brand health

• Oversee internal and external alignment by managing junior staff, external agencies, and collaborating with PR, Legal, and Marketing teams

• Balance growth velocity with compliance awareness and overall brand reputation management

Qualifications & Background

• Proven experience leading social media strategy at scale, with a focus on strategic communication and narrative management

• Deep familiarity with the Web3 / Crypto / Exchange industry rhythms, user narratives, and market cycles

• Strong leadership and executive communication skills, with the ability to navigate complex industry conversations

• Exceptional English writing and editing skills, capable of drafting sophisticated content for C-suite executives

• A consistent professional track record, with a minimum of 2–3 years spent at each previous organization

• Strong strategic instincts — able to “make things happen” while maintaining a professional and authoritative brand voice

About Us

AIFT is a group of innovative businesses with a shared vision to become the security layer of the future, providing cybersecurity and insurance protection for digital mega trends including AI, Web3 and future lifestyles.​ AIFT strategically identifies under-served markets within these mega trends where it can quickly make an impact and lead innovation.​  

Vulcan is AIFT’s latest groundbreaking product suite comprising GenAI security, safety, and compliance tools, from assessment through protection. 

If you are passionate about making a unique impact, as well as securing the future for enterprises through delivering cybersecurity for GenAI - one of the most disruptive and fastest-growing technology trends - this is the role for you.  

Learn more about how we deliver transformation at: https://vulcanlab.ai/   

Position Overview 

The Chief of Staff partners closely with the senior leadership team to drive alignment, strengthen execution, and ensure the company focuses on the highest-leverage priorities. This role blends strategy, communication, and cross-functional coordination. The ideal candidate thrives in ambiguity, adapts as the organization scales, and works comfortably across technical and operational domains within an AI safety and security context.  

Key Responsibilities 

1. Strategic Planning & Execution 

• Translate leadership priorities into clear, actionable plans across teams. 

• Support or lead cross-functional initiatives spanning engineering, product, safety, and operations. 

• Surface risks, dependencies, and decision points early. 

• Prepare strategic briefs, analyses, and materials to assist leadership decision-making. 

2. Senior Leadership Enablement 

• Filter and prioritize information, requests, and decisions for the leadership team. 

• Facilitate coordination across leaders to reduce friction and accelerate execution. 

• Ensure leaders are prepared for key meetings, milestones, and external engagements. 

• Represent leadership in internal or external settings when alignment or follow-through is needed. 

3. Operational Excellence 

• Build scalable systems for planning, communication, and execution as the company grows. 

• Improve operating cadences, including leadership syncs, retrospectives, and quarterly planning. 

• Identify and resolve organizational or operational bottlenecks. 

• Promote consistent, effective cross-team collaboration. 

4. Internal Communications & Culture 

• Draft internal updates, leadership communications, and planning documents. 

• Maintain coherent, transparent information flow across teams. 

• Reinforce a culture that balances speed, rigor, and accountability. 

5. Special Projects 

• Lead or support projects that intersect multiple teams or require high trust and structured execution. 

• Coordinate initiatives related to safety practices, security posture, partnerships, or research. 

• Run diligence and planning work for new opportunities or organizational changes 

Qualifications 

Required: 

• Experience in strategy, operations, consulting, product, or similar cross-functional roles. 

• Ability to understand and communicate technical concepts. 

• Strong writing, structuring, and analytical skills. 

• Demonstrated ability to manage complex initiatives involving multiple leaders or teams. 

• High discretion and strong judgment in sensitive or high-stakes situations 

Preferred: 

• Experience in early-stage, fast-paced environments. 

• Exposure to AI, cybersecurity, or research-heavy organizations. 

• Prior work with senior executives or technical leaders. 

 Why Join Us? 

• Innovative Environment: Be part of a company at the forefront of technology to provide security in GenAI, with opportunities to work on groundbreaking projects. 
• Growth Opportunities: Take your career to new heights with our career development programs and growth-focused culture. 
• Dynamic Team: Join a multi-cultural and dynamic team of dedicated professionals who inspire and support each other. 
• Compensation: Competitive salary and benefits package, commensurate with experience and performance. 

Application Process 

• If you're ready to embark on this exciting journey and contribute to shaping the future of GenAI security, please submit your resume outlining your relevant experience and motivation for applying.