Job Title: Community Manager

Role: Freelancer 

Duration: 1 month

Location: Ho Chi Minh City, Vietnam

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Community Manager with 3+ year's  experience to manage social networks for one of the known multinational FMCG/Health/Hygiene brand (Onsite role). This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client. 

The success of the role will rely on your ability to spot opportunities to help clients achieve their business ambitions.  

  
What you will be doing: 

• A community manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms such as Instagram, Facebook, YT, Zalo, Google) to build brand presence and trust, both online and in-person. 
• The job requires engaging audiences on a variety of outlets including online forums, social media platforms, in-person groups, and more to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a community manager, all your messaging, content, and crisis management across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience. As a community manager you will engage with all kinds of press -- both positive and negative -- generated. 
• Voice of consumer analysis 
• Prepare Analytical reports + make suggestions  
• Capture trending moments on the Internet and social channels 
• Adept with Influencer Marketing 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges.  
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills within 140 characters. 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tools for reports and analysis purpose 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to create Content – from reels, to snaps, google pages, LinkedIn page etc 
• Someone who is passionate about FMCG/Health/Hygiene brands with a strong aesthetic sense 
• Role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17520

#LI-D1 #LI-Remote

Job Title: Art Director

Role: Freelancer 

Duration: 6 months

Location: Ho Chi Minh city, Vietnam

About the role: 

Working in true collaboration with one of our global clients, the Art Director will work on a variety of different projects ranging from presentation design, digital and social advertising, key visual mock-ups & event design support. 

What you will be doing: 

• Producing beautiful and innovative designs for our client’s websites, digital applications and social media channels. 
• To be responsible for the full design lifecycle from concept to execution. 
• To develop a deep understanding of target audiences and the client’s marketing strategy to deliver high-quality results that have an instant, positive impact on the consumer, promoting products and brands. 
• To pitch creative solutions in response to marketing strategies. 
• To oversee and manage the preparation of all finished files that will comply with the correct output specifications. 

What you need to be great in this role: 

• A passion for design and conception. 
• You'll have a deep affinity with layout, typography and idea-generation. 
• Ability to take ownership of projects from concept through to completion. 
• Consistent record of taking on, interpreting and delivering design projects within agreed deadlines. 
• Excellent experience working closely with clients during the kick-off. 
• Excellent Adobe CS skills. 
• Understanding of design principles and an awareness of UX, UI and Responsive Design trends - it is ideal but not essential. 
• Working knowledge of After Effects animation is a bonus. 
• On and Offline design experience with an emphasis on Digital. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical  

Req ID: 17185

#LI-D1 #LI-Onsite

At a glance:
Take the leap and redefine the future of sports good production with us. Lead the compound engineering team in Vietnam and build a strong and reliable operation in Vietnam and Indonesia.

Your Team:
The Innovation team is responsible for On’s future products, out-of-the-box thinking and athlete-informed technology that differentiates On’s products in the market. Within the Innovation team you will join the Polymer Science and Engineering team which is focused on polymer and compound development with a scope covering long term innovation to inline production. You will have the opportunity to be part of an agile and interdisciplinary department of engineers and scientists. We foster a fast-paced environment with direct decision making and the freedom to design projects and processes.

Your Mission:

Your mission will be to lead the inline and innovation compound engineering team, developing, and implementing cutting-edge compound technologies to create high-performance, sustainable materials that redefine underfoot sensation. 

You will drive the efforts of manufacturing excellence and putting in place documentations and processes and contribute to our operations more robust and transparent. You will be in charge of bringing on board state of the art partners and through continuous innovation, you’ll push the boundaries of materials, technology, and processes, while keeping the big picture in mind.

Polymer Innovation & Development

• Lead the development and validation of innovative polymer compounds (midsole , outsole, speed board) for footwear applications, from concept through to inline production and ensure the scalability of new development
• Integrate sustainable materials into polymer development, aligned with On’s sustainability goals.
• Explore novel technologies, processing methods, and cross-industry innovations to future-proof product pipelines.

Manufacturing Excellence & Process Implementation

• Evaluate current material and manufacturing processes to identify opportunities for improved performance, efficiency, and sustainability.
• Define and maintain chemical engineering documentation, including:
• Compound formulation documentation
• VOC reduction guidelines and data frameworks
• Process audit frameworks for compound production
• Drive standardization of bonding processes and engineering guidelines to support consistent, high-quality production.
•  

Cross-functional Leadership & Collaboration

• Collaborate closely with internal teams (Innovation, Product Development, Operations) and external partners (material suppliers, factories).
• Support costing team on price negotiation with suppliers.
• Lead knowledge-sharing and upskilling initiatives around polymer materials, compliance, and best practices.

Your Story:

• MSc (or higher) in Polymer Science, Material Science,  compound engineering or a related discipline.
• 10 years of hands-on experience in compound engineering and leadership, with a strong focus on innovation, performance materials, and sustainability.
• Deep understanding of manufacturing processes like IM , CMP , SCIF, SCF, high pressure injection molding
• Proven experience in driving complex projects collaborating with diverse stakeholders to scale up novel material solutions from concept to global supply chain integration.
• Strong verbal and written communication skills, with fluency in English required; additional language skills are a plus.

What we offer:
We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team that is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve its full potential. This is where your work matters, you’re hands-on and your team members are amongst the very best in their respective disciplines and fields. If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!

Role:  Account Manager     

Location:  Ho Chi Minh City, Vietnam 

About the role: 

We are currently looking for an Account manager to join our expanding team working across a wide variety of briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Senior clients onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

 What you will be doing: 

• Day to day contact for FMCG/ Beauty and personal brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans. 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience of minimum 3+ yrs and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office, excel and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17468

#LI-JQ1 #LI-Hybrid

Role:  Account Director 

Location:  Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs-based content and digital media campaigns’‘to be the core craft and digital partner of Unilever powering global and regional creative excellence, achieved by elevating our people, expertise and culture to deliver shared success” 

This is a great opportunity for a level headed, strategic thinker, who has gravitas with a client and would like to play a big part in defining and advancing a positive and highly productive design culture for OLIVER.  

The Account Director is the client’s partner to bounce things around with and to own the relationship, and they are the agency leader to be responsible for projects, the team resource required and the work to be delivered. They think ahead, spotting problems before they occur, managing client and internal expectations, support their team both managing up and down, and contingency planning as they go.  

They develop close relationships and a sense of partnership with their clients and foster trust based on their ability to deliver. This trust enables them to develop, nurture and protect the best work possible through the client process. Internally they have strong relationships with all team members and a thorough understanding of how to lead their team to create great work and help problem solve when it’s needed. They work in partnership with both Strategy and Creative, and are fluent in the strategic debates regarding their brands. They are passionate about our creative product and know what best in class looks like both in terms of creativity and results. 

What you will be doing: 

• Ability to manage a project with the client from beginning to end 
• To provide leadership and expertise to the onsite creative team at Unilever  
• Identify the best resource within your team to deliver the brief. 
• Schedule and manage team priorities and deadlines across client projects  
• Championing a lasting and strategic partnership that cultivates a client experience to engage and delight  
• Financial accountability. Stellar project management, fully responsible for financial management regarding jobs/accounts including forecasting. 
• Process Development and fulfilment – maintaining ongoing communications, both internal and external, to keep processes and resources streamlined  
• Brand guardianship  
• Presenting your work internally and to clients and manage workloads within agreed timings.  
• Resource Management - Working alongside the Creative Director to ensure you have the right people at the right time to deliver to client/ project needs 

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Passion for deep-diving into a client’s business to get under the skin of it and fully understand their brands, products, and ways of working 
• The ability to manage and filter workflow as well as organise and prioritise workloads to maximise productivity. 
• A strong understanding and experience of working with end to end digital creative solutions; particularly across Social Media, eCommerce and Social Commerce  
• Knowledge of account management, project management and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to studio output. Ambition to push for the best and create award-winning work 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Experience working with major FMCG clients, as well as beauty or cosmetic brands a huge bonus  
• Embodies the “can-do attitude” and is seen as a constant positive force on the team 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17301

#LI-JQ1 #LI-Onsite

Here are some of the EXCITING things you’ll get to do:

• Take ownership of packaging supplier strategy across key categories (corrugate, gift box, molded pulp, labels, manuals, flexible materials, foams, and other protective packaging), ensuring cost, quality, capacity, and sustainability performance.
• Build, maintain, and govern packaging AVLs by identifying, qualifying, onboarding, and developing suppliers that align to SharkNinja product, regional, and compliance requirements.
• Partner with Packaging Engineering, Quality, Sustainability, and Regulatory teams to scout, assess, and commercialize compliant material opportunities, including recycled content, paper-based alternatives, mono-material, and plastic-reduction solutions.
• Develop should-cost and total-cost models for packaging that include material conversion, tooling, freight, duties, EPR schemes, packaging taxes, eco-modulated fees, and other regulatory cost exposure.
• Lead RFQs, supplier negotiations, and cost-down initiatives to deliver the best balance of cost, performance, compliance, and speed to market.
• Monitor supplier capabilities, market trends, and packaging regulations; recommend new sources, technology options, and risk mitigation plans to strengthen supply security and sustainability performance.
• Maintain packaging cost trackers, AVL records, supplier scorecards, and executive-ready summaries, while operating with a multi-cultural working style across China and global teams.

You are Expected:

• 6–8+ years of experience in packaging sourcing, procurement, supply chain, or packaging engineering within home appliances, consumer goods, or a related industry, ideally in multinational environments
• Strong knowledge of packaging materials, converting processes, tooling, and cost drivers across paper, plastic, molded fiber, labels, inserts, and protective packaging
• Hands-on experience building and managing AVLs, supplier qualification, supplier development, and commercial negotiations
• Familiarity with packaging sustainability requirements and regional regulations, including EPR, packaging taxes/fees, recyclability, recycled content, and restricted-substance compliance
• Strong analytical skills, with the ability to build should-cost and total-cost models and translate regulatory impacts into sourcing recommendations
• Proficient in English and Mandarin (verbal and written), able to independently manage communication with both Chinese and international suppliers
• Self-motivated and independent, with strong stakeholder management, communication, and project management skills
• Strong execution, negotiation, persuasion, and cross-functional collaboration skills
• Proficient in Microsoft Office, data analysis, and project management tools; ERP/PLM experience is a plus

Education/Certifications/Affiliations

• Bachelor’s degree (or above) in Packaging Engineering, Materials Science, Supply Chain, Business, or a related discipline preferred
• MBA, CPSM, packaging-related certification, or sustainability/compliance training is an advantage

Travel Requirements

• Regular travel across East and South China (Guangdong, Zhejiang, Jiangsu, etc.) and periodic travel across Southeast Asia to support supplier qualification, audits, and development

Role: Social Media Specialist

Location:  Ho Chi Minh City, Vietnam

About the role: 

This is an opportunity to join OLIVER's in-house studio embedded with a leading global sportswear brand, as a Social Media Executive delivering B2C social content and community management across the brand's key channels in Vietnam.

Based in Vietnam, you'll be the driving force behind how the brand connects with its Vietnamese audience across Facebook, Instagram, TikTok, and dedicated community Facebook groups. Working closely with the in-house creative team, you'll translate global and regional toolkits into locally resonant content — managing everything from content calendar development and client presentations to daily channel operations and monthly performance reporting.

We support flexible working and are open to different arrangements. We offer reasonable adjustments throughout the process.

The Social Media Executive is responsible for bringing the brand to life across its social ecosystem in Vietnam. You'll work from regional toolkits and content calendars, adapting them for the local market while developing original BAU and campaign content ideas alongside the creative team. Day-to-day, you'll own the scheduling, publishing, and community management of all live channels — monitoring conversations, responding in real time, and enforcing brand guidelines across all internal and partner touchpoints. You'll also produce monthly performance reports, translating platform data into clear, actionable insights that inform future activity.

This role suits someone who is deeply attuned to the Vietnamese social landscape, genuinely curious about consumer behaviour, and comfortable managing both creative and operational responsibilities at pace.

What you will be doing: 

• Create and curate engaging B2C social content across Facebook, Instagram, TikTok, and dedicated community Facebook groups, drawing on supplied regional toolkits and content calendars
• Collaborate with the in-house creative team to develop monthly BAU content calendars and generate ideas for local campaign content
• Build and own a localised content calendar tailored to the Vietnam market — including product launches, seasonal moments, and market-specific scheduling
• Bring a social-first perspective to upcoming campaigns, content themes, and brand initiatives, contributing ideas that are relevant to the local audience
• Present content calendars to brand stakeholders as required, gathering feedback and actioning revisions clearly and promptly
• Own the scheduling and posting of all approved content across relevant social platforms
• Uphold and enforce brand social guidelines, both internally and with external partners
• Monitor social conversations across all channels, publish responsive content, and manage the daily operations of each platform
• Produce monthly social reports with platform data analysis, performance insights, and clear recommendations for optimisation

What you need to be great in this role: 

• Proven experience managing brand social media accounts across Facebook, Instagram, and TikTok in a B2C context
• Strong instinct for what content works — and the analytical skills to back it up with data
• Experience developing content calendars for both BAU and campaign activity, with the ability to juggle multiple workstreams
• Confident adapting regional and global toolkits for local market relevance without losing brand consistency
• Comfortable presenting to client stakeholders and responding to feedback constructively
• Experience with social media scheduling and management tools
• Skilled in social monitoring, community management, and reactive content publishing
• Professional proficiency in Vietnamese and English

Nice to have:

• Background working with sports, lifestyle, or fashion brands
• Familiarity with community-led brand programmes and activations
• Experience working within an in-house or embedded agency model

Gen AI & Agentic Thinking:

• Proficiency with Gen AI tools relevant to social media content creation, to enhance output quality and efficiency
• Experience building personal AI workflows to improve content development and planning processes
• Agentic approach to content calendar management and problem-solving — able to break down complex briefs and find efficient paths to delivery
• Ability to critically evaluate AI outputs and apply human judgment to protect brand voice and quality

Qualifications:

• Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.
• If you're excited about this role but don't meet every requirement, we encourage you to apply.

Keen to shape how a globally recognised brand shows up for its audience in Vietnam? Share your CV with us and let's talk.

Req ID: 17365

#LI-JQ1 #LI-Hybrid

Role:  Account Manager 

Location:  Ho Chi Minh City, Vietnam 

About the role: 

With an unmatched history and tradition of creating iconic products, consumer connections and experiences, adidas has been defining sport culture since the beginning. And they’re not done. We are working with adidas to build a dedicated global centralised adaptation dedicated team, which will deliver all their global localised remastering and adaptation needs. 

Our team will support adidas’s global markets from our centralised offices as well as being onsite/near-site with the clients in these markets. The support will span from eCom, social, print and their retail content needs. This team will serve as adidas’ bespoke global adaptation global agency, working at the heart of their business. 

This role is right for you if you are someone who want to work closer with clients and brands, who are entrepreneurial and relish the opportunity to be a part of something new and dynamic. 

Reporting to the Senior Account Manager, the Account Manager oversees the portfolio of in-market campaigns and its cultural nuances.  

What you will be doing: 

• Understand the importance of brands and working within brand guidelines.   
• A deep understanding of the business; their needs, expectations and requirements in order to provide the best service and solution through close partnership in the key market.  
• Experience with global creative toolkits, market adaptations, and localisations.  
• The pro-actively own and manage local client engagement and relationship management.  
• Effective project management through the full lifecycle using project governance as directed by the client – receiving and interrogating briefs, attending and driving regular client and internal status meetings, escalating issues and proactively resolving problems, managing project resource and spend and making critical decisions.   
• The ability to drive and motivate a team and project through to successful completion.  
• Run account meetings and take responsibility for service levels and KPIs.  
• Work closely with clients to create strong concepts from initial briefing. Understanding the local nuances to their local markets. 
• You will be working with our global stakeholders and providing insightful feedback. This role is key for connecting global and local teams. 
• Work closely with production leads and creatives to develop a brief from beginning to end.   
• You ideally need to come from a background in production with a strong delivery background. You should already understand the process and nuances for delivery high volumes of adaptation work.  
• Growing strong relationships with the different agencies, including their, creative origination agencies, media agencies, printers etc. Being the central point to ensure we get the work from the creative agencies on time and deliver to the media agencies and printers to their timelines. 

What you need to be great in this role: 

• A strong passion for sport and particularly for the adidas brand. 
• Ideally a strong background in a retail environment, both online and offline. The ability to manage both individual and project workloads and identifying challenges and risks within them. You will work with your SAM on mitigation and solutions to ensure we deliver to brief. 
• Executional rigour, competent in multitasking and great organisational skills.  
• The ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with in-market target audience.   
• Competent in presenting and communicating ideas to clients.     
• Experience working with retail/ sports products.   
• 3-4 years of relevant experience in:    
  • Paid Media   
  • Digital & Programmatic   
  • Print   
  • Social   
  • OOH   
  • Retail   
  • Production   
  • Adapting and Activating Toolkits  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17115

#LI-JQ1 #LI-Onsite

Lead - Footwear Material Sourcing

In Short:

The Footwear Material Lead plays a pivotal role in ensuring that sourcing strategies align with business needs for all material categories. Reporting to the Head of Footwear Material Sourcing based in HCMC, this role focuses on fostering strong supplier relationships, ensuring supplier performance, and upholding the highest standards of quality, sustainability, and ethical sourcing. In addition, the Footwear Material Lead will drive process optimization and cross-functional collaboration to support product creation and manufacturing excellence.

Your Mission:

• Lead and inspire a high-performing team of material sourcing specialists while nurturing people skills and cultivating a positive team environment
• Build and maintain robust relationships with material suppliers, ensuring alignment with sourcing strategies, operations, quality, and sustainability goals
• Partner with suppliers to drive efficiencies and optimize costs; while actively evaluating supplier performance to ensure continuous improvement
• Spearhead team in cross-functional collaborations to proactively address perceived risks, pre-production and production challenges and put in place contingencies to ensure brand delivery expectations are met
• Develop comprehensive reports and actionable strategic recommendations to drive material consolidation initiatives, enhance key performance indicators (KPIs) for improved efficiency, reduce lead times, and to ensure a resilient supply base that upholds quality standards and on-time delivery
• Oversee rigorous material testing processes and collaborate with cross-functional teams to address material-related issues and implement corrective measures
• Drive material sustainability initiatives and partner with sustainability teams to set goals, track progress, and contribute to sustainability reporting
• Research and analyze market insights, stay abreast of material science advancements, emerging technologies, and market trends of innovative materials.
• Perform other duty as required/assign

Your Story:

• Proven experience leading and managing materials teams, with expertise in fostering collaboration and team development
• Deep knowledge of product creation and manufacturing processes for footwear and materials
• Strong understanding of material supply chains and the footwear material industry, including vendor capabilities
• Advanced verbal and written communication skills to clearly articulate strategy, goals, and objectives
• Proficient in data analysis and reporting tools such as Google Suite, Looker, and Hex; experience with Centric PLM is a plus
• High integrity a must and accountability in decision-making and actions
• Demonstrated ability to work independently, solve problems creatively, accountable for actions/decisions and embrace change
• Willingness to travel domestically and internationally as required
• English is our working language and fluency in Vietnamese and/or Mandarin is a plus

Meet Your Team:

The Material team at On is both creative and technical - We translate design visions into performance materials through technical knowledge and experience, but equally come to the table with newness from outside suppliers when the time is right.  As the glue that binds design, development and product management together, we are a new team that’s gaining momentum. Materials are getting recognition for how integral they are in product creation, so we need proactive, entrepreneurial people to hit the ground running

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. 

Senior Lead - Footwear Development & Engineering

At a Glance:

This is your opportunity to become part of the worlds’ fastest growing sports company. On is not only disrupting the product landscape but also the supply chain. 

Your Team:

As a Senior Lead - Development & Engineering, you are responsible for leading the footwear engineering functions such as pattern, tooling... for the next-level of On’s products, as well as contributing to the improvement of production processes and product quality. As an important member of the Sourcing team, you will be based in Ho Chi Minh City or Hanoi as mission assigned.

Your Mission:

• Lead footwear engineering functions such as pattern, tooling etc.
• Establish guideline for pattern and last management
• Provide technical expertise and problem-solving support during product development meetings
• Lead process standardization in development and commercialization
• Work with innovation team to support the implementation of new technologies into inline production
• Live and share our commitment to sustainability, product integrity and quality, and drive initiatives that set ON apart from other brands
• Oversee product development and commercialization timelines to guarantee on-time deliveries.

Your Story:

• Strong expertise in footwear engineering with highly attentive to details, function and quality
• Experience in people management and stakeholder management in working with cross functional teams
• Excellent communication and collaboration skills, working effectively across teams and departments
• Able to travel frequently to On’s manufacturing partners both in south and north of Vietnam

What we offer:

We offer a dynamic, challenging and sportive environment that has been ranked as the ‘fastest growing sports company’ of its time. With offices across the globe, we are an international team who is hungry to innovate and build something incredible. We foster an active environment where each individual thrives for excellence and can achieve their full potential. This is where your work matters, you’re hands-on and your team members are amongst the very best in their respective disciplines and fields. 

If you are driven to bring On to the next level, curious about the opportunity and want to be part of our growing team send us your application, and join the ONiverse!

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination.

AT A GLANCE:

An exciting opportunity is now available at the Ho Chi Minh office to join one of the world’s fastest-growing sports companies. As a Product Engineer, you will provide technical guidance and engineering solutions to ensure products are thoroughly engineered and successfully move through commercialization for On’s LightSpray products. Based in Ho Chi Minh City, you will be an essential member of the LightSpray Team, with regular travel throughout Asia required. 

YOUR MISSION: 

• Manage engineering activities related to On’s LightSpray product, ensuring seamless progression through each stage. 
• Integrate sole material innovation into tooling creation, promoting advancements in product design and manufacturing. 
• Collaborate closely with Developers and Tooling Engineers to ensure the creation of uppers is effectively linked to tooling creation, making key connections between each phase.
• Lead quality checks of bottom units prior to shipment to T1 partners, maintaining high standards for every component. 
• Embody and promote our commitment to sustainability and quality, driving initiatives that distinguish On from other brands. 

WHO WE ARE LOOKING FOR:

We are seeking a Footwear Product Engineer who demonstrates a passion for innovation in athletic footwear and strives for the highest levels of performance. The ideal candidate will thrive in ambiguous situations, bringing structure and clarity to engineering challenges and helping drive decision-making. Adaptability and motivation to keep pace with On’s fast growth are essential. We value team players who can collaborate laterally and manage multiple projects simultaneously. 

YOUR STORY:

• Bachelor’s degree in engineering, Mechanical Engineering, Tooling Engineering, or a related discipline. Equivalent combinations of education, experience, and training are also acceptable. 
• A minimum of 3 years’ relevant industry experience in manufacturing or research and development, including manufacturing, industrial or mechanical engineering, and tooling engineering. 
• Extensive expertise in the molding process, equipment, materials, and mold tooling. 
• Solid understanding of product fabrication, tooling, materials, and manufacturing methods. 
• Proficiency in reading and interpreting technical drawings, sketches, and 3D digital files. 
• Ability to work independently under tight deadlines and simultaneously manage several projects requiring innovative ideas and problem-solving skills. 
• Strong digital literacy, including familiarity with Google Workspace, spreadsheets, database management, and proficiency with 2D/3D CAD/CAM tools and pattern engineering software, is highly desired. 
• Excellent written and verbal communication skills in English. 
• Willingness and ability to travel internationally up to 10%, as business needs require. 

Enterprise Customer Solutions Manager

Company Introduction

Our mission is to enable every organization to be climate conscious and positive with the world’s best climate software and data products. Persefoni is creating an all-in-one platform that allows organizations to measure, analyze, and reduce their Enterprise Carbon Footprint. Our goal is to provide our customers unprecedented visibility and insights into the impact their organization has on the environment. Leveraging the latest breakthroughs in data science and software, our technology will empower teams and leaders to mobilize their organizations to continuously improve their greenhouse gas emissions metrics.

About The Role (What you will get to do)

Our Customer Solutions team is looking for a proven Enterprise Customer Solutions Manager to guide our enterprise customers through an environmental sustainability digital transformation. The objective will be to drive business and technical value for customers in varying maturity stages of their environmental sustainability journey. You will understand the Persefoni product in great depth to foster customer engagement and user adoption. The goal will be to quickly onboard new customers and ensure they get the most from the Persefoni product and support.

In Customer Solutions, you will be proactive in defining the strategic direction and operational strategies for your accounts. You will act on the customer’s behalf to ensure they achieve their carbon and sustainability goals, and you will champion their product needs as the voice of the customer. There will be opportunities to identify areas for continuous improvement, contribute to process definition and most importantly develop the talent within our department.

If you are a customer champion, passionate about solving problems, advising customers, and making the world more sustainable, you will bring tremendous value to our customers and team!

Responsibilities (What we expect)

• Cultivate the successful accelerated adoption and onboarding of the Persefoni platform at key organizations to help customers realize the business value of our partnership and offerings.
• Own the customer journey as the main point of contact, defining a success plan with deliverables, and ensuring clear communication across all activities of the customers’ post-sale journey.
• Provide coaching and education to improve adoption of the Persefoni product. 
• Identify, clearly communicate, and manage risk throughout the year through proactive touchpoints and taking the lead in developing resolution strategies.
• Identify successful customers and turn them into advocates, measured by participation in reference calls, case studies, webinars, and blogs.
• Partner with Sales, Solution Architecture, Marketing, and Executives to help ensure expansion opportunities are identified and closed successfully.
• Support subscription renewal plan by ensuring on-time invoicing and onboarding all customers to project managing potential development or functional improvements.

Qualifications (What you bring to the role)

• 3+ years CSM or Account Management experience and preferably within the SaaS industry.
• Experience working closely with C-level / SVP-level executives.
• Experience with executive business reviews.
• Experience in ESG performance, sustainability management, or environmental consulting is a plus.
• Experience in technical training and adoption.
• Engaging phone & video presence: enthusiastic and high energy, but also poised, confident, and extremely professional.
• Comfortable in a fast-paced, global team. 

How You'll Know You’re on the Right Track

• You will be able to articulate how Persefoni incorporates carbon accounting standards and sustainability reporting frameworks within our platform in your first 3 months.
• You will demonstrate proficiency in the Persefoni platform and deliver an amazing customer onboarding experience in the first 3 months.
• You will be capable of using Persefoni systems and processes (including SFDC, ChurnZero, Zendesk, etc.) to appropriately track and report on relevant customer activities and information within your first 3 months.
• You will ensure customer health is high for renewal purposes and mitigate any risk on the account that could result in churn within your first 3 months.

Job Type:

Full-time position located in Ho Chi Minh City, Vietnam governed by Vietnam labour regulations, with the Persefoni entity being established in Vietnam.   

Interview Process

• Step 1: Interview with Talent Acquisition

• Step 2: Interview with Vietnam Customer Solutions team

• Step 3: Interview with Director, Customer Solutions

• Step 4: Interview with VP, Customer Solutions

• Step 5: Offer extended

• Step 6: Background check and onboarding

Persefoni is an Equal Opportunity employer

We are committed to valuing and respecting people and organizations of all backgrounds. We proudly bring this to life by fostering a culture of innovation, creativity, diversity of thought, and inclusion.

We strive for each of our team members to be able to show up for work every day as their genuine selves. Similar to the reverence given to Earth’s biodiversity, we recognize the vast potential that exists when all of the facets of diversity within our team are appreciated and illuminated. This policy extends to all aspects of our employment practices.

Job Title: Senior Designer 

Role: Freelancer 

Duration: 6 months

Location: Ho Chi Minh City, Vietnam

About the role: 

Working in true collaboration with our client we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs based content and digital media campaigns’. 

Working cross category, spanning Foods, Refreshment, Home Care and Beauty / Personal Care. We are working on some of the best-loved brands, as well as a premium portfolio and exciting new brand launches. 

These brands are at the forefront of contemporary thinking, utilising in depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We want to create industry-leading, world class work that’s truly beautiful, smart, and effective. To help us achieve our goal, we are looking for a strong, highly motivated and conceptual designer with beauty and BPC creds to join us in this exciting ambition. 

As Senior Designer you will be an experienced digitally focused designer, comfortable taking design projects from brief through to completion, providing new ideas and creativity whilst working closely with the client’s brand guidelines. You will be producing design to the client’s brief and exacting standards whilst positively influencing clients with your creative input in addition to undertaking and pitching new creative concepts. You will be expected to work on a range of creatives from e-commerce to social media, bringing simplicity in design to the most complex briefs. 

What you will be doing: 

• Producing beautiful and innovative designs for our client’s websites, e-commerce (A+ and Shopalyst) pages and social media channels. 
• To be responsible for the full design lifecycle from concept to execution. 
• To develop a deep understanding of target audiences and the client’s marketing strategy to deliver high quality results that have an instant, positive impact on the consumer, promoting products and brands. 
• To pitch creative solutions in response to marketing strategies. 
• To oversee and manage the preparation of all finished files that will comply with the correct output specifications. 

What you need to be great in this role: 

• A passion for design and conception. 
• You'll have a deep affinity with layout, typography and idea-generation. 
• Ability to take ownership of projects from concept through to completion. 
• Consistent record of taking on, interpreting and delivering design projects within agreed deadlines. 
• Attention to detail with the ability to work under own initiative. 
• Excellent experience working closely with clients during kick-off. 
• Confident in bringing your own innovative ideas and creativity to projects whilst working within a broad range of design guidelines across a variety of design collateral. 
• Strong client liaison, with a proven track record of developing strong client relationships. 
• Effectively organising and prioritising workloads to manage client delivery whilst simultaneously influencing clients with your own ideas and conceptual creativity. 
• Excellent Adobe CS skills. 
• Understanding of design principles and an awareness of UX, UI and Responsive Design trends - it is ideal but not essential. 
• Working knowledge of After Effects animation is a bonus. 
• On- and Offline design experience with an emphasis on Digital. 
• Retouching experience and skills to mid-level. 
• Expertise in beauty and BPC brands 
• Confident and comfortable working in a fast-paced, changing client environment. 
• A passionate and inspiring creative. 
• The aptitude to learn new software and programmes efficiently and effectively. 
• Self-motivated, working with little supervision. 
• Collaborative team player, open minded – non-political. 
• Discrete about all confidential and personal information. 
• Driven, proactive, helpful, and enthusiastic team player.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17188

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