All active Marketing Manager roles based in Guatemala.
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WHO ARE WE?
Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState.
As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology.
Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success.
WHY JOIN US?
At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers.
WHY YOU WANT THIS ROLE:
Ready to level up your media buying career with a world-class US company—all from the comfort of your home?
This is your chance to grow into a Media Buying expert, managing large-scale budgets and driving real results for top advertisers. No prior native experience? No problem. We’ll guide you with mentorship, data-driven strategies, and hands-on training across platforms like Taboola and Outbrain.
At Launch Potato, you'll collaborate with a diverse, high-performing team across the Americas, gaining global experience in one of the most exciting spaces in digital media: Finance and Money Management.
If you’re looking for a role where you’re trusted, supported, and set up to thrive, this is it.
MUST HAVE:
***This role will require occasional campaign monitoring after hours or on weekends, as needed.
EXPERIENCE: 3+ years of media buying experience, with a focus on performance-driven results across social and native ad campaigns
YOUR ROLE
Support the success and growth of our Make Money/Manage Money native and social media campaigns by executing campaign builds, monitoring performance, and assisting in optimizations that help scale winning strategies.
OUTCOMES
COMPETENCIES
TOTAL COMPENSATION
Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.
Want to accelerate your career? Apply now!
Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion.
We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Ready to apply?
Apply to Launch Potato
At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers.
In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business.
Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2.
Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.
As a Customer Success Manager (SMB), you will own the health, retention, and growth of a portfolio of small business customers. You will proactively drive product adoption, identify revenue expansion opportunities, and ensure customers realize measurable value from Podium’s platform.
This is a high-volume, revenue-impacting role where you are directly responsible for renewals, churn mitigation, and account growth. You will act as a strategic partner to your customers, guiding them throughout their lifecycle and helping them achieve their business goals through Podium’s Interaction Management platform.
Manage and act as the main point of contact for a high-volume portfolio (100+ Podium Clients).
Own customer renewals and be directly responsible for retention performance.
Identify and drive upsell opportunities within your portfolio.
Proactively monitor customer health, usage trends, and engagement metrics to mitigate churn risk.
Educate customers on best practices to increase product adoption and ROI.
Collaborate cross-functionally with Sales, Onboarding, Product, and Marketing to advocate for customers and improve the overall experience.
Maintain accurate CRM documentation and forecasdct renewal and expansion opportunities.
3–5 years of experience in Customer Success, Accounts Management, Retention, Collection, Sales, or simlar Customer-Facing roles (SaaS preferred).
Strong commercial mindset with comfort dicusing different commercial terms.
Great job stability is required.
Excellent written and spoken English.
Strong communication skills with the ability to influence and build trust with small business owners.
Analytical mindset with the ability to interpret usage data and identify risk signals.
Ability to work onsite in our Guatemala City (Zone 10) office, Monday–Friday.
Experience in SaaS or technology environments.
Experience working for client porfolios.
Familiarity with CRM platforms (Salesforce) and customer success tools.
Experience working with small business customers.
High adaptability and comfort in fast-paced, performance-driven environments.
Onsite role – Zone 10, Guatemala City (Edificio Inter-americas).
Monday – Friday, regular business hours.
This role includes performance expectations.
Competitive salary – Starting at Q10,000 monthly.
Law Benefit, Health and Life Insurance, free parking. Equipment is provided
13 days of paid holidays.
Ready to apply?
Apply to Podium
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