This is an onsite role based at Nextiva’s Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) Working together onsite strengthens how we operate, enabling faster decisions, clearer communication, and stronger execution, so you can make a greater impact and move work forward with speed and clarity. 

In-Office Expectation: This role is expected to work onsite five days per week, supporting a highly collaborative, in-person team environment. 

The Onboarding Implementation Specialist is an entry-level role responsible for supporting new customers through the initial onboarding and setup of their Nextiva products and services. Through structured training and defined processes, this role gathers required customer information, configures services, and ensures installations are completed accurately and on time.

This position focuses on executing standardized onboarding workflows, meeting SLAs, and delivering a high-quality customer experience. The Implementation Specialist partners with customers during setup, troubleshoots common configuration issues, and escalates complex concerns when needed to ensure a seamless transition to Nextiva.

Key Responsibilities

• Collect and validate required onboarding information including network details, users, devices, call flows, and authorized contacts.
• Follow defined onboarding workflows and meet established SLAs.
• Configure telephone extensions, services, features, and activate equipment.
• Assist customers with number porting from previous carriers.
• Respond to inbound calls, emails, and cases to resolve setup-related questions.
• Troubleshoot common configuration and installation issues.
• Identify out-of-procedure or incomplete information and take corrective action.
• Manage partner or customer escalations pre and post onboarding for any account.
• Escalate complex technical or process issues appropriately.
• Maintain accurate documentation and case management within internal systems.
• Meet or exceed defined productivity and quality metrics.

Qualifications

• 1+ year of customer service experience, project administration, preferably in telecommunications, SaaS, or cloud-based environments.
• Strong verbal and written communication skills.
• Ability to follow structured processes and meet deadlines in a fast-paced environment.
• Basic understanding of VoIP or Unified Communications technologies preferred.
• Strong troubleshooting and problem-solving skills.
• High attention to detail and strong organizational skills.
• Comfortable communicating via phone, email, and chat.
• Proficient with Microsoft Office and general computer systems.
• Ability to manage a high case volume while maintaining quality standards.
• Team-oriented with a positive and professional attitude.

Nextiva DNA (Core Competencies)

Nextiva’s most successful team members share common traits and behaviors:

• Drives Results: Action-oriented problem solvers who quickly bring clarity and simplicity to ambiguity, challenge the status quo, and lead meaningful change; celebrating wins to fuel momentum. They act swiftly and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, forward-thinking individuals who identify key drivers, anticipate risks, and deliver clear recommendations. They confidently leverage AI and automation to reduce friction, improve decision-making, and focus on higher-value work.
• Right Attitude: Collaborative, competitive, and resilient team players who jump in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary, hourly wages, incentives, or bonuses.

• Health 🍏- Major Health insurance for you, your legal partner, and children under 25 years, including Vision and Dental coverage
• Insurance 💼- Life Insurance (24 times your monthly salary)
• Work-Life Balance ⚖️ - Newly hired full-time employees at Nextiva receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in addition to vacation time
• Financial Security 💰- Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍- Employee Assistance Program and comprehensive wellness initiatives
• Growth 🌱- Access to ongoing learning and development opportunities and career advancement

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career!

#LI-AL1  #LI-Onsite

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Location: Remote - MX

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Data Engineer will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing Data & Analytics (D&A) team, helping build and maintain the data infrastructure that powers all of our internal reporting and analytics for multiple business teams. As a team, we are actively implementing the latest AI features and cutting-edge technologies to drive business insights.

On a day-to-day basis, you will be responsible for architecting and delivering end-to-end data pipelines to support internal stakeholders. Specifically, you will:

• Design, build, and maintain scalable data pipelines and services for analytics and business intelligence.
• Develop data flows and applications for machine learning, analytics, and third-party data integrations.
• Collaborate with data scientists and analysts to deploy models and analytical solutions.
• Perform heads-down development, test your code, review peer code, and ship it to production.

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to build and enhance the data infrastructure that provides critical insights to business leaders, directly impacting strategic decisions across the company. You will have an opportunity to make a difference.

WHAT WE’RE LOOKING FOR:

We are seeking a results-oriented and innovative Data Engineer who is passionate about building scalable data solutions that empower internal teams. You will play a pivotal role in developing the infrastructure that powers our internal reporting and analytics initiatives, and you should be excited about working with the latest in AI and data technology. We're looking for someone with a deep understanding of data architecture, a commitment to quality, and a collaborative spirit to support business stakeholders.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming a Data Engineer is the career path for you!

THE TEAM:

Our  Clari + Salesloft Data & Analytics team is comprised of seasoned and up-and-coming data professionals​​ who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales 

The Data & Analytics team consists of a group of curious, collaborative, and technically-driven individuals dedicated to empowering the business with data. The engineers and analysts on our team share a few common traits: they are passionate about turning data into actionable insights, thrive on solving complex problems, and are committed to leveraging cutting-edge technology to answer critical business questions.

THE SKILL SET:

Core Qualifications

• Strong SQL skills and experience with Snowflake core features, focusing on performance optimization and efficient data warehousing practices.
• Proven ability to build scalable, tested transformation layers using DBT.
• Experience managing data pipelines with Airflow and ingestion tools such as Fivetran or Estuary.
• Comfortable working with AI-assisted development tools such as Snowflake Cortex, Gemini Enterprise, or GitHub Copilot.
• Strong Git workflow experience in Agile environments (Jira).
• Bachelor’s degree in Computer Science or a related technical field.

Nice-to-Have

• Experience with BI/analytics tools and supporting reporting workflows.
• Experience working with Salesforce or other CRM data, particularly in SaaS environments.
• Familiarity with AWS or GCP, REST APIs (Postman), or Databricks.
• Exposure to Machine Learning, AI, or Data Science frameworks.

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Remote

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.

Associate IT Operations Specialist 

Location: Guadalajara   Mexico Hybrid - This is a hybrid position, which will require the ability to be onsite in our Guadalajara, Mexico office as needed. Candidates must be based in Guadalajara.

ABOUT THE COMPANY:

Clari + Salesloft are building the next era of enterprise revenue — one where teams make confident decisions powered by AI and real signals. By combining our scale, insights, and AI innovation, we’re building the industry’s first Predictive Revenue System, enabling humans and AI to work together to make smarter decisions and drive consistent growth.

With thousands of customers using our platforms every day, we have an unmatched view into how revenue is actually won — the Revenue Context that reveals what happens, when, and with what outcome. This gives us a unique opportunity to transform an entire category and set a new benchmark for how modern revenue teams operate.

Join us to help transform how companies around the world run revenue — and build the platform that will guide leading revenue teams into the future.

THE OPPORTUNITY:

At Clari + Salesloft, our Associate IT Operations Specialist will be pivotal to our company’s success. You will be a key member of our fast-growing and high-performing IT Support team and will serve on the front lines ensuring our employees have the technology they need to be successful.

On a day-to-day basis, you will be responsible for proactively and reactively serving employees through technology. Specifically, you will:

• Respond to IT tickets to troubleshoot technical issues, install software, or issue additional equipment, both on-site in Guadalajara and remotely
• Setup new employee MacBooks, monitors, and any other necessary equipment
• Assist with technology requirements in our Guadalajara office
• Providing versatile on-site technical support for company events at both internal facilities and external third-party locations
• Assist with building out conference rooms and office space: mount audio visual equipment and cable management, etc.
• Accountable for managing receipt, documentation, and storage of IT equipment
• Partner with our IT Systems, InfoSec, and People teams as needed, for things like escalation and employee lifecycle support

In addition to working with amazing colleagues who exemplify our ‘team over self’ core value, you will also have the opportunity to experience collaboration and cross-training daily..  You will have an opportunity to make a difference. 

WHAT WE’RE LOOKING FOR:

We believe IT is about empowering people, not just supporting technology. We’re seeking an IT professional who pairs deep technical expertise—from common troubleshooting processes to operating system architecture—with a genuine passion for user support. If you have the drive to master new tech and the communication skills to make it accessible to others, we want to meet you.

If you’re looking for an opportunity to learn more, do more, and become more, then becoming an Associate IT Operations Specialist is the career path for you!

THE TEAM:

Our  Clari + Salesloft Information Technology team is comprised of seasoned and up-and-coming IT Professionals who are all aligned on one vision and mission:

• Vision: Fundamentally transform the way buyers and sellers drive repeatable outcomes
• Mission: Bring science to the art of sales

THE SKILL SET:

• Experience providing technical support while ensuring a great customer experience
• Experience with Apple Mac hardware and macOS
• Familiarity with Microsoft Windows and and other operating systems
• Familiarity with business collaboration systems (e.g. Google Workspace, Slack)
• Familiarity with A/V hardware and video conferencing systems (e.g. Zoom, Google Meet)
• Awareness of computer networking terms and concepts
• Awareness of device, identity, & access management terms and concepts

If you are 

• Someone with a desire to help people use technology better
• An excellent communicator, both in conversation and writing
• Organized, with an attention to detail
• Self-directed, with an aptitude for learning
• Humble, with a willingness to own and learn from failure
• Systematic, with the ability to trace technical issues and document processes

At Clari + Salesloft, we are committed to creating an inclusive and supportive workplace where everyone belongs and can thrive. We focus on culture add, not culture fit, and believe our teams are made stronger by the unique perspectives, experiences, and identities each person brings.

We are proud to be an Equal Opportunity Employer and provide employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, pregnancy, or any other characteristic protected by law.

If you’re excited about this role even though your experience may not perfectly match every requirement, we encourage you to apply. We are actively hiring across multiple geographies and would love to welcome passionate, curious, and mission-driven individuals to our growing team. Explore our open roles and consider joining us!

#LI-Hybrid

Please note that all official communication regarding job opportunities at Clari + Salesloft will come from an @clari.com  or @ salesloft.com email address. If you receive messages on LinkedIn or other job platforms claiming to be from Clari + Salesloft, they may not be legitimate. To verify the authenticity of any job-related communication, please visit our official Careers Page.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, notetaking, or summarizing responses. These tools assist our recruitment team but do not replace human judgment — all hiring decisions are made by people. If you would like more information about how your data is processed or prefer to opt out of any AI-assisted tools, please let your recruiter know. Opting out will not impact your experience or consideration.