Responsibilities

We're looking for a hands-on Platform/Observability Engineer to join our infrastructure team. You'll own and evolve our observability stack - from logging pipelines and tracing to metrics and alerting - across a multi-datacenter, Kubernetes-based environment. This is a production-first role: you'll be expected to ship, iterate, and improve systems under real delivery pressure, not just design them on paper.
You'll work closely with other infra and product engineering teams to improve observability coverage, reduce operational toil, and help the broader organization adopt better practices.
Tech Stack Highlights: OpenTelemetry · Kafka · Vector · VictoriaMetrics · EKS · Kubernetes · Logging pipelines · Distributed tracing · SPM· AWS

• Designing, deploying, and maintaining production observability stacks (logs, metrics, traces)

• Scaling observability infrastructure across multiple data centers and Kubernetes clusters

• Owning logging pipeline architecture and refactoring efforts

• Improving distributed tracing coverage and driving adoption across engineering teams

• Managing EKS upgrades, node exporters, agents, and collectors

• Automating operational tasks to reduce toil and improve system stability

• Contributing to compliance and audit readiness (access controls, data handling, pipeline integrity)

• Evaluating and adopting new observability tooling - knowing what's worth pursuing and what isn't

Requirements

Core technical experience:

• 8+ years of industry experience

• Solid hands-on production experience with observability systems

• Strong plus - familiarity with OpenTelemetry, Kafka, Vector, and VictoriaMetrics (vmagent, alerting rules)

• Experience with logging pipelines: design, deployment, and refactoring

• Understanding of distributed tracing and SPM (Service Performance Monitoring) built on top of tracing

• Experience with Kubernetes cluster lifecycle management (EKS preferred)

• Practical knowledge of storage trade-offs for observability data at scale

Nice to have  

• Experience using AI to automate infrastructure or observability tasks (e.g., automated RCA, PR generation, deployment workflows)

• Familiarity with AI-assisted tooling selection and workflow integration

• Experience with MCP (custom or open-source implementations)

• Background in cloud account or environment migrations

• Experience preparing infrastructure for compliance/audit processes

• Understanding network architecture, troubleshooting and incident resolution skills in Production environment, writing Post-mortems.

• Experience with containers and Kubernetes (installation and configuration of operators). 

• Basic knowledge of one or more high-level programming languages, such as Python, Golang, Java

Soft Skills / Personal Characteristics

• Good communication and collaboration skills in international technological companies.

• Interest in modern big distributed storage technologies, architectures.

• Good Spoken English to participate in product-related, architectural and technical discussions.

• Proper balance between being hands-on and deeper analytical approaches

(REQ ID: 2640)

What Is The Role:

As part of the Platform Engineering department, the Traffic team is crafting, building, and improving the multi-cloud platform at scale for Elastic Cloud Hosted and Serverless. We grow and mature our distributed network services and solutions for multiple cloud service provider platforms. We are built on Kubernetes, Go/Scala, and custom orchestration architectures. In your daily life with us, you will participate in coding, innovating technical designs, crafting solutions, improving resilience, and prioritizing security, bug fixes, and features. For example, Debugging Azure Networking for Elastic Cloud Serverless is part of our efforts, and we want your experience to contribute to a truly exceptional customer experience!

What You Will Be Doing:

• Taking an engineering approach in leading technical initiatives for automating network engineering efforts to guarantee the reliability of the global Elastic infrastructure. .
• Growing our global Platform infrastructure to meet the increasing scaling demands by developing and maintaining software, codebases, tooling and automations.
• Collaborating in an environment with an inclusive approach, and focusing on operational perfection which uplifts others.
• Preventing repeated customer impact in response to major incidents and prioritised problem management. Our on call rotation is spread well, and we address complex customer concerns too.

What You Bring:

• 10+ years in Software Engineering with product success in delivering Cloud network solutions. You collaborate with engineers as an authority in identifying, implementing and delivering solutions. Experience in public cloud, Go and managed Kubernetes services is advantageous.
• Success and lessons of experiences from striving for 'progress not perfection' in the name of Platform reliability. We want to hear about your customer first approach in solving operational problems for both today and the future.
• Passion for developing solutions that involve inclusive communication methods to grow and strengthen partner and team relationships. Examples of working in distributed teams or working remotely is desirable.

Bonus Points:

You don't need to have all of these items, but these represent the types of work you will do as a Software Engineer at Elastic.

• You have designed and built a SaaS product in a public cloud ideally built using Infrastructure-as-Code tooling such as Crossplane or Terraform
• You have built Kubernetes-at-scale infrastructure, ideally across multiple cloud providers, and the vital automation to support it.
• You have written product features or functions in Golang or other programming languages.
• You have worked with containerized services (such as Docker.)
• You have proven results in leading and improving cross-team engineering initiatives.
• You have experience in system administration with professional skills in Linux on distributed systems at scale.
• You have diagnosed or designed, implemented and created solutions with the Elastic Stack.
• You are experienced in a self-organizing and sharing in a globally distributed team environment.
• You strengthen team members in bringing out the best of each other by uplifting others with coaching and mentoring.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

About the role

Databases are notoriously hard to optimize—with 350+ configuration parameters in PostgreSQL alone, even experienced engineers struggle to find the right settings. Have you ever dreamed about a database that continuously self-optimizes itself in the background, so you can focus on what really matters: building great products?

Sometimes your queries slow down and it's not immediately clear why. Imagine a system that proactively detects performance degradation, analyzes the root cause, and automatically improves your queries and indexes for you—creating pull requests with the exact optimizations needed.

CAST AI is seeking a skilled senior software engineer with expertise in databases and interest in understanding the underlying technology that makes them work. Knowledge of implementation details around transactions, wire protocols, WAL, indexes, query planning, and other fundamental database features will enable you to build a product that automates what's traditionally been manual and complex.

You'll work on a greenfield project with high impact, creating intelligent systems that make database optimization effortless for our customers.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

Requirements:

• Experience working with and troubleshooting PostgreSQL and/or MySQL in production environments
• Experience troubleshooting database-related issues in one of your previous roles—whether as a DBA, backend engineer, SRE, or any position where you've debugged slow queries, optimized indexes, or resolved production database problems
• Strong programming skills in Go and/or C++
• Strong problem-solving skills and the ability to troubleshoot complex issues in a production environment
• Strong written and verbal communication skills in English
• Ability to work independently and collaboratively within a team
• Startup mindset: adaptable, proactive, and comfortable with ambiguity
• A proactive, problem-solving mindset with a "yes we can" attitude

Here are some of the tools we use daily:

• Mostly Golang with C++ in the most critical data pathways
• Extending Envoy with custom network filters
• ClickHouse and PostgreSQL for business metrics
• GRPC and REST APIs
• GitLab CI with ArgoCD as our GitOps CD engine
• Prometheus, Grafana, Loki, and Tempo for observability
• Deployment charts are written in Helm.

Responsibilities:

• Design, build, and operate database optimization services in Go and C++.
• Develop features for query analysis, index recommendations, and automated performance tuning that deliver measurable database cost savings.
• Extend and maintain integrations with PostgreSQL and MySQL protocols, cloud database services (RDS, Cloud SQL, Azure Database).
• Implement query parsing, plan analysis, and recommendation algorithms that identify optimization opportunities.
• Develop monitoring and alerting systems for database performance metrics, connection health, and cost tracking.
• Shape public and internal APIs with an eye for simplicity and developer experience.
• Participate in design reviews, code reviews, and occasional customer deep‑dives.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Private health insurance.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

#LI-Remote