Gå med i vår rörelse och stå upp för restaurangkulturen 💚

På TheFork tror vi att de bästa stunderna i livet händer runt bordet. Som Europas ledande bokningsplattform för restauranger kopplar vi samman den bredaste gemenskapen av lojala gäster med världens favoritrestauranger. Med innovation i fokus och en stark passion för restaurangbranschen skapar vi unika matupplevelser i 11 länder.

Vi är en del av Tripadvisor Group och är stolta över att bygga en inkluderande, people-first-kultur där våra värderingar – respect, ownership, growth och better together – är en självklar del av vardagen.

Om du brinner för mat, teknik och att göra verklig skillnad, då är din plats vid bordet redo.

👉 Läs mer om livet på TheFork

Vad du kommer att göra:

• Som en del av vårt Account Management-team ansvarar du för relationen med våra kunder – restaurangerna. Du erbjuder en personlig service efter att de har anslutit sig till TheFork-nätverket och du kommer att:
• Säkerställa att din restaurangportfölj genererar ökad omsättning via TheFork månad för månad genom att sälja våra lösningar
• Vara huvudkontakt och bygga långsiktiga relationer med dina kunder
• Ge support, främst via e-post och telefon, och hjälpa restaurangerna med positioneringsstrategi, revenue management och digital marknadsföring
• Sätta upp handlingsplaner i samarbete med Sales- och Marketing-teamen
• Arbeta nära vårt Marketing Restaurant Offer-team för att utveckla kampanjer (inklusive Festivals, specialerbjudanden, YUMS och SUPER YUMS) för din portfölj
• Förhandla fram win-win-lösningar som hjälper restaurangerna att optimera sina marginaler och öka beläggningsgraden
• Säkerställa att restauranger följer våra villkor och kvalitetskrav samt levererar en förstklassig användarupplevelse
• Säkerställa support och utbildning i användningen av våra verktyg
• Fånga upp användarbehov och samarbeta med andra team för att kontinuerligt förbättra våra produkter och tjänster
• Dina KPI:er inkluderar (men är inte begränsade till):
• Månatlig omsättning genererad av restaurangerna i din portfölj
• Antal och kvalitet på aktiva kampanjer i din portfölj
• Att bibehålla och minska churn
• Antal restauranger som deltar i YUMS/SUPER YUMS-programmen
• Antal och kvalitet på restauranger som deltar i TheFork Festivals

Vem du är:

Du måste uppfylla följande grundkrav

• Du talar flytande svenska och engelska; ytterligare språk är meriterande
• Du har minst två års erfarenhet inom account management eller liknande roll
• Du är självgående, resultatorienterad och van att nå och överträffa mål
• Du är trygg i att hålla affärsdialoger och förhandlingar via telefon
• Du har god förståelse för revenue management och kommersiella drivkrafter
• Du är analytisk men också kreativ och kan ta fram lösningar som skapar verkligt värde
• Du bygger snabbt förtroende och långsiktiga relationer
• Du arbetar självständigt och är van att följa upp KPI:er och resultat
• Du kan hantera flera projekt parallellt utan att tappa kvalitet

Du kan imponera extra om du har

• Erfarenhet från internet-, digital- eller techbolag
• Erfarenhet av att sälja kampanjer, erbjudanden eller flash sales
• Van vid högt tempo och stor aktivitetsnivå (20–50 samtal per dag)
• Erfarenhet av att hantera stora portföljer (300–800 konton)
• Trivs i snabba miljöer och behåller struktur även under press

Vad vi erbjuder

😄 Ett grymt team
🏠 Tillsvidareanställning
⚖️ Flexibel arbetsmiljö
💸 Konkurrenskraftig fast lön och bonus
🚝 Resebidrag för ditt månadskort
🌎 Internationella team och en multikulturell miljö med 11 kontor runt om i Europa
🤝 En mycket inkluderande arbetsmiljö
🤸‍♀️ Livsstilsförmåner som kan användas för ersättning av kostnader kopplade till träning, fritid, familjestöd, resor m.m.
🎓 Kontinuerliga utbildnings- och utvecklingsprogram
😌 Gratis tillgång till Calm-appen som stöd för mental hälsa
🐣 Dedikerad föräldra- och anhörigledighet (12 veckor fullt betald)
👩‍🦽 Liv- och sjukförsäkring utan kostnad för medarbetaren
👴 Attraktiva pensionslösningar
🍴 Fantastiskt kontor och sociala ytor (i Stockholm)
🎤 Teambuilding-aktiviteter

All rekrytering sker via vår karriärsida och officiella e-postadresser. Vi skickar aldrig sms eller ber om betalning under rekryteringsprocessen. Rapportera gärna misstänkta meddelanden direkt.

Vi tror på att vi är bättre tillsammans och välkomnar dig precis som du är. Oavsett ålder, bakgrund, funktionsvariation, socioekonomisk eller kulturell bakgrund, etnicitet, tro, kön, könsuttryck, könsidentitet, ideologi, nationalitet, ras, sexuell läggning, civilstånd eller annan egenskap som skyddas enligt lag, ska alla ha möjlighet att nå sin fulla potential. På TheFork vill vi att du bidrar med dina unika perspektiv och erfarenheter, så att vi tillsammans kan fortsätta utveckla restaurangbranschen och ta oss från bra till ännu bättre.

TheFork arbetar för en rättvis rekryteringsprocess. Om du har särskilda behov och behöver rimligt stöd under ansökan, intervju eller urvalsprocess på grund av hälsa eller funktionsnedsättning, vänligen kontakta AccessibleRecruitment@TheFork.com. Vårt HR-team tar emot din förfrågan och återkommer.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. 
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As a part of our account management team, you will manage the relationship with our customers, the restaurants. You will offer them a personalized service once they have joined the TheFork network and you will:

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants

Your KPIs will include (but not limited to):

• Monthly revenues generated by the restaurants in your portfolio
• Promotions available across your portfolio
• Maintaining and reducing our Churn Level
• Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
• Number and quality of restaurants participating in TheFork Festivals

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in Swedish and English; additional languages are highly appreciated.
• You have at least two years of experience in account management or a closely related role.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You are analytical yet creative, able to propose tailored solutions that genuinely add value for customers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are adept at managing multiple projects simultaneously without losing focus or quality.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls.
• You have experience handling large portfolios, managing between 300 and 800 accounts.
• You thrive in fast-paced environments and remain organised under pressure.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment 

💸 Competitive fixed salary and bonus 

🚝 Transportation allowance to pay for your monthly metrocard 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

👩‍🦽 Life & Disability Insurance at no cost to the employee

👴 Attractive pension plans  

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area  (in Stockholm)

🎤 Team building events

 All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive. 
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

As a part of our account management team, you will manage the relationship with our customers, the restaurants. You will offer them a personalized service once they have joined the TheFork network and you will:

• Ensure your Restaurant portfolio will generate significant more revenue with TheFork month over month, by selling TheFork solutions to the Restaurants
• Be the primary point of contact and build long-term relationships with customers
• Provide support, mainly through email and phone, to your client portfolio and help them with their positioning strategy, revenue management and online marketing
• Set up action plans defined with Sales and Marketing departments. You will work closely with our team of Marketing Restaurant Offer to develop promotional plans (including Festivals, other special offers, YUMS, and SUPER YUMS) for your portfolio in order to ensure the best offer to our users
• Negotiate favorable win-win conditions, allowing the restaurants to optimize their margins and increase the seat-occupancy rate
• Monitor and take actions to ensure restaurants comply with our T&CS and quality policies and that excellent B2C user experience is guaranteed
• Ensure the support and training to use our tools
• Express user requirements and work with other departments to constantly improve product relevance of TheFork websites and applications leveraging your knowledge of restaurants

Your KPIs will include (but not limited to):

• Monthly revenues generated by the restaurants in your portfolio
• Promotions available across your portfolio
• Maintaining and reducing our Churn Level
• Number of restaurants part of the YUMS/SUPERYUMS program across your portfolio
• Number and quality of restaurants participating in TheFork Festivals

Who you are:

You Must Meet These Critical Qualifications

• You are fluent in Swedish and English; additional languages are highly appreciated.
• You have at least two years of experience in account management or a closely related role.
• You are a self-driven, results-oriented professional who consistently strives to meet and exceed targets.
• You are confident and comfortable conducting negotiations and commercial conversations over the phone.
• You have a strong understanding of revenue management–related topics and commercial performance levers.
• You are analytical yet creative, able to propose tailored solutions that genuinely add value for customers.
• You can quickly establish trust and build credible, long-term business relationships.
• You work autonomously and are comfortable managing KPIs, targets, and performance metrics.
• You are adept at managing multiple projects simultaneously without losing focus or quality.

You Can Impress With These Additions 

• You have experience within the Internet, digital, or tech sector.
• You have a proven background in pitching and selling promotions, deals, or flash sales.
• You are comfortable managing a high volume of activity, including 20–50 daily inbound and outbound calls.
• You have experience handling large portfolios, managing between 300 and 800 accounts.
• You thrive in fast-paced environments and remain organised under pressure.

What we offer you: 

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️ Flexible working environment 

💸 Competitive fixed salary and bonus 

🚝 Transportation allowance to pay for your monthly metrocard 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment  

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

👩‍🦽 Life & Disability Insurance at no cost to the employee

👴 Attractive pension plans  

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area    (in Stockholm)

🎤 Team building events

 All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

At AKQA (part of WPP) we believe in the imaginative application of art and science to create beautiful ideas, products and services. With an entrepreneurial and collaborative approach, we design adaptive digital services and applications that capture the imagination, delivering impressive returns for our clients.

Within AKQA, we view the production of content as an integral part of our project journey, whilst on our mission to deliver value for our clients and create positive impact for their customers. As part of a multi-disciplinary approach to problem-solving, our team provides a wide range of capabilities including measurement strategies, user experience analytics, consumer research, and applied data science.

This role offers the chance to shine on world-class clients, impact experiences that touch millions, and grow significant partnerships with direct responsibility to our clients and teams alike.

ROLE REQUIREMENTS

• As a senior member of the Delivery Team in Sweden, reporting to the Group Delivery Director, you lead the Production team and oversee projects across the local studio, partnering with the EP, EU to foster best practice and regional collaboration.
• Mentor the local production team, organize and manage the day-to-day production work of the local studio.
• Be the point of knowledge and experience for pre-production, production, and post-production phases, for the internal team and client.
• Client-facing on day - to- day project work and for new business development 
• Create scalable production solutions with adequate quality partners ensuring optimised competitiveness.
• In collaboration with Account Lead, forming an internal project leadership team adapted per projects as streamlined as possible.
• Set and negotiate legal terms and project’s safe conditions for production
• Manage budgets from initial ballpark quotation to final approved budget and set up projects’ framing 
• Build bridges between content and technology and have a point of view about the content of tomorrow. 
• Contributing to AKQA’s values: Invention, Bravery, Generosity and Elevation, you will be excited about being part of our success.  You will thrive when faced with new challenges and will constantly strive to improve the way things are done for our clients.

 QUALITIES AND CHARACTERISTICS 

• 10+ years of experience working as an expert on interactive content production projects, including campaign, brand films, photography,etc.
• Experience successfully running content production programmes of work in excess of 5M.
• Rigorous in organization and management, conscientious and adept in solving issues at all levels of a project
• Excellent understanding of business OKRs, forecasting models and basic financial accounting principle
• Ability to inspire, support and understand the interplay between people, processes, and systems
• Sharp attention to detail and a drive for perfection
• Be an excellent team player and manager who supports and elevates the project and inspire, mentor and empower the team members.
• Lead collaboration particularly with Creative, Design, Content, Delivery and Account teams, where appropriate.

Explore our extensive range of benefits here