Product and Sales Specialist - Glasgow Silverburn 

Permanent, full time 

Hours: 42.5 hours per week. Monday to Friday 8:30 - 17:30, 9:30 - 18:30 or 12:00 - 21:00 Saturday 8:30 - 17:30, 9:30 - 19:00 Sunday 9:30 - 19:00 

Salary: £27,000 per annum + bonus and excellent benefits!

We are recruiting for an ambitious Product and Sales Specialist to join our hard-working and friendly team on site at Glasgow Silverburn you will work alongside our passionate team to provide Lookers customers a first class customer service experience.

We are Polestar. We are detail obsessed, performance focused and determined to make the most advanced and exciting electric cars the world has ever seen! In the world of EV we like to lead the space! We blaze our own trail, one without compromise. We are building a brand-new team of like-minded people who are friendly and fun to work with and we want you to join us ready for take-off at our new space centre! 

The training is so well thought out with our personal training platforms, interactive webinars, and our buddy system that a person with absolutely no car knowledge can transition easily into the role.

In this role you will have the exciting opportunity to gain some extra skills and experience out with the core role. You may be given the chance to be involved with Marketing and Events, our Business Development team, or our used vehicle programme. The ideal candidate will have keen interest in at least one of these areas, we are looking to speak to people with a background in Sales and Customer Service for this role. Drivers licence is a must for this role 

Responsibilities:

• Communicating with customers in a friendly and polite manner via email, telephone and in person
• Working with your team to ensure all sales targets and KPIs are met
• As a Polestar Sales Specialist, you will act as a brand ambassador, providing a truly immersive, educational, and thrilling experience to our customers.
• It will be your mission to ensure that every one of our customers leaves our space with unforgettable memories.
• Arranging and accompanying customers on test drives
• Completing mandatory paperwork and processes as required
• Become a true ambassador of the sales process, driving forwards all enquiry leads, whilst building a rapport with the customer to convert appointments into sales and ensuring all leads are maximised

About Spire:

Spire Global is a space-to-cloud analytics company that owns and operates the largest multi-purpose constellation of satellites. Its proprietary data and algorithms provide the most advanced maritime, aviation, and weather tracking in the world. In addition to its constellation, Spire’s data infrastructure includes a global ground station network and 24/7 operations that provide real-time global coverage of every point on Earth.

Job Description:

We are seeking an enthusiastic individual for the position of Indirect Buyer to join our purchasing team reporting to the Global Procurement Manager. As part of the Satellite Platform team, you will be responsible for managing the procurement of goods and services that indirectly contribute to the satellite production and support general business operations.

Role Responsibilities:

• Representing Supply Chain, the Indirect Buyer will be responsible and accountable for all Indirect Purchasing activities within Spire, working closely with the Global Indirect Category Manager.
• Responsible for purchasing activities for categories such as office supplies, IT equipment and services, marketing services, facilities management, and professional services.
• Raising Purchase Orders, management of Purchase Requisitions, issuing quotations through the RFQ cycle etc.
• Managing delivery schedule and weekly open order book.
• Build and maintain external vendor and internal stakeholder relationships to ensure high performance and reliability.
• Negotiate contracts, payment terms, and pricing to ensure cost savings and value.
• Responsibility for procurement business system data and integrity.
• Providing support for any direct purchasing needs as and when required.

Basic Qualifications:

• 1-3 years of proven experience in a similar role within any industry.

Preferred Skills/Experience: 

• Previous experience in Purchasing
• Proficient user of MS Office
• Oracle Netsuite experience is a distinct advantage.
• Solution driven approach to daily operational issues.
• Solid administrative skills with the ability to deliver against tight deadlines.
• Able to work on your own initiative and self-motivated with a positive approach.
• Strong written and verbal communication skills and confidence to communicate at all levels within a culturally diverse workforce.

Spire operates a hybrid work model, and this position will require you to work a minimum of three days per week in the office.

Access to US export-controlled software and/or technology may be required for this role. If needed, Spire will arrange the necessary licenses—this is not something candidates need to have before applying. . _#LI-MK1

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Role can be based – Any of these UK offices (London, Birmingham, Manchester, Glasgow, and Edinburgh).

Jensen Hughes is a company fiercely committed to our purpose, our clients, and each other, every single member of our team is essential to our success. We have an exciting opportunity for a passionate Fire Engineer (External Wall Assessments) to join our market leading UK team.

The Impact You’ll Make in this Role: 

The successful candidate will perform critical fire engineering role for external wall construction, contributing to the industry wide improvement to fire life safety of for residential buildings post Grenfell. You will work closely with other members of our team across multiple offices to support our clients UK wide. Here at Jensen Hughes, our clients trust us to respond rapidly and deliver conclusive reports, of the highest technical standard. You will undertake reviews of external wall construction for both existing and new buildings by means of document/design reviews, on-site intrusive surveys of existing buildings, on-site inspections of new building work, fire risk appraisals of existing buildings and development of fire engineered solutions for new building designs.   

Responsibilities

• Reviews of architectural drawings and specifications for external wall design relevant to fire life safety and compliance with Building Regulations, Fire Safety Order and PAS 9980
• On-site inspections of external wall construction new building works, for compliance with the design package and Building Regulations relevant to fire life safety
• On-site intrusive survey inspections to establish or verify the external wall construction existing buildings relevant to fire life safety provisions, including identification of products/materials and cavity barrier/fire stopping installation
• Risk based assessment of external wall construction of existing building in line with the methodology of PAS 9980 methodology
• Identification and review of building fire strategy key principles via desktop review of fire strategy reports, fire risk assessment reports, building plans or on-site inspection
• Production of clear and comprehensive reports to outline assessments made
• Supporting on the development of Fire Safety Strategy reports with input into principles relevant to risk of fire spread over the external walls, Building Regulation B4(1)
• Project resource management
• Assist with quality assurance processes as required
• Managing your own client base and exceeding client expectations
• Updating the technical knowledge base
• Supporting on fee proposals, business development and marketing material preparations
• Providing in-house CPD presentations when the need arises in your specialist area
• Keeping up to date with the latest guidance, product literature and sharing this knowledge with the wider organisation
• Travel to client sites for site inspection and meetings will be required on a regular basis with overnight stays likely.

Requirements and Qualifications

To set you up for success in this role from day one (at a minimum) the following qualifications/experience are required:

• Knowledge of facades and building envelope systems and interfaces (Cladding, curtain wall glazing, render, brickwork, custom solutions)
• Knowledge of construction methods, fire performance of external wall materials cavity barriers, fire stops and fire breaks.
• Knowledge of passive fire protection products, fire testing and products field of application
• Knowledge of waterproofing systems focusing on the system classification and the components reaction to fire and how this interfaces with the vertical façade
• Experience carrying out intrusive external wall surveys on a wide range of new and existing buildings such as high-rise residential, office buildings, large retail complexes, historic buildings
• The ability to read architectural drawings and specifications
• The ability to author technical reports with engineering judgement
• Extensive understanding of fire safety design legislation and guidance for a variety of buildings, including Building Regulations, Approved Document B, Fire Safety Order, and PAS 9980
• A knowledge of the fire risk assessment process and a general appreciation of general risk/hazards in the built environment
• Knowledge of refurbishment schemes and managing contractors on-site
• The ability to work at heights on scaffolding, elevated work platforms, building maintenance units, or the like
• Understanding and experience with report writing in Microsoft Word
• The ability to undertake works independently and manage your own workload
• The ability and desire to mentor and manage our young professionals including the Design Engineers

Why you should join Jensen Hughes:

• You will work with market-leading clients.
• You'll have support from the leadership team.
• You will have the backing of a leading international company.
• Career advancement with an established framework in place clearly defining expectations and outlining opportunities for promotion.

Our People Are Our Greatest Asset

At Jensen Hughes, we know that our people are the foundation of our success. To attract and retain the best talent, we offer a competitive and comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth.

Our UK and Ireland Benefits Include:

• Private medical insurance
• 33 days paid time off with an additional day after 3 years
• Industry-leading contributory pension scheme
• 4x life assurance
• Income protection scheme
• Discretionary bonus scheme
• Employee assistance programme
• Enhanced parental-related pay
• Recognition and reward programmes to celebrate team efforts
• Access to extensive technical training and resources

Supporting Your Work-Life Balance

We understand the importance of flexibility and balance. We're happy to discuss hybrid, part-time, and flexible working arrangements to suit both you and the business. We also offer:

• Flexible working hours and patterns including early Friday finish
• Flexible holiday use over Christmas/New Year
• Enhanced holiday entitlement after three years
• The option to carry over up to five unused holiday days into the next year

A Commitment to Continuous Improvement

Our benefits represent a meaningful investment in both our people and the future of Jensen Hughes. We regularly review our benefits programme to ensure it aligns with statutory requirements, market trends, and the needs of our team. Any modifications will be carefully considered to support our employees and the company’s long-term goals.

#LI-MR1

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Role can be based – Any of these UK offices (London, Birmingham, Manchester, Glasgow, and Edinburgh).

Jensen Hughes is a company fiercely committed to our purpose, our clients, and each other, every single member of our team is essential to our success. We have an exciting opportunity for a passionate Fire Engineer (External Wall Assessments) to join our market leading UK team.

The Impact You’ll Make in this Role: 

The successful candidate will perform critical fire engineering role for external wall construction, contributing to the industry wide improvement to fire life safety of for residential buildings post Grenfell. You will work closely with other members of our team across multiple offices to support our clients UK wide. Here at Jensen Hughes, our clients trust us to respond rapidly and deliver conclusive reports, of the highest technical standard. You will undertake reviews of external wall construction for both existing and new buildings by means of document/design reviews, on-site intrusive surveys of existing buildings, on-site inspections of new building work, fire risk appraisals of existing buildings and development of fire engineered solutions for new building designs.   

Responsibilities

• Reviews of architectural drawings and specifications for external wall design relevant to fire life safety and compliance with Building Regulations, Fire Safety Order and PAS 9980
• On-site inspections of external wall construction new building works, for compliance with the design package and Building Regulations relevant to fire life safety
• On-site intrusive survey inspections to establish or verify the external wall construction existing buildings relevant to fire life safety provisions, including identification of products/materials and cavity barrier/fire stopping installation
• Risk based assessment of external wall construction of existing building in line with the methodology of PAS 9980 methodology
• Identification and review of building fire strategy key principles via desktop review of fire strategy reports, fire risk assessment reports, building plans or on-site inspection
• Production of clear and comprehensive reports to outline assessments made
• Supporting on the development of Fire Safety Strategy reports with input into principles relevant to risk of fire spread over the external walls, Building Regulation B4(1)
• Project resource management
• Assist with quality assurance processes as required
• Managing your own client base and exceeding client expectations
• Updating the technical knowledge base
• Supporting on fee proposals, business development and marketing material preparations
• Providing in-house CPD presentations when the need arises in your specialist area
• Keeping up to date with the latest guidance, product literature and sharing this knowledge with the wider organisation
• Travel to client sites for site inspection and meetings will be required on a regular basis with overnight stays likely.

Requirements and Qualifications

To set you up for success in this role from day one (at a minimum) the following qualifications/experience are required:

• Knowledge of facades and building envelope systems and interfaces (Cladding, curtain wall glazing, render, brickwork, custom solutions)
• Knowledge of construction methods, fire performance of external wall materials cavity barriers, fire stops and fire breaks.
• Knowledge of passive fire protection products, fire testing and products field of application
• Knowledge of waterproofing systems focusing on the system classification and the components reaction to fire and how this interfaces with the vertical façade
• Experience carrying out intrusive external wall surveys on a wide range of new and existing buildings such as high-rise residential, office buildings, large retail complexes, historic buildings
• The ability to read architectural drawings and specifications
• The ability to author technical reports with engineering judgement
• Extensive understanding of fire safety design legislation and guidance for a variety of buildings, including Building Regulations, Approved Document B, Fire Safety Order, and PAS 9980
• A knowledge of the fire risk assessment process and a general appreciation of general risk/hazards in the built environment
• Knowledge of refurbishment schemes and managing contractors on-site
• The ability to work at heights on scaffolding, elevated work platforms, building maintenance units, or the like
• Understanding and experience with report writing in Microsoft Word
• The ability to undertake works independently and manage your own workload
• The ability and desire to mentor and manage our young professionals including the Design Engineers

Why you should join Jensen Hughes:

• You will work with market-leading clients.
• You'll have support from the leadership team.
• You will have the backing of a leading international company.
• Career advancement with an established framework in place clearly defining expectations and outlining opportunities for promotion.

Our People Are Our Greatest Asset

At Jensen Hughes, we know that our people are the foundation of our success. To attract and retain the best talent, we offer a competitive and comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth.

Our UK and Ireland Benefits Include:

• Private medical insurance
• 33 days paid time off with an additional day after 3 years
• Industry-leading contributory pension scheme
• 4x life assurance
• Income protection scheme
• Discretionary bonus scheme
• Employee assistance programme
• Enhanced parental-related pay
• Recognition and reward programmes to celebrate team efforts
• Access to extensive technical training and resources

Supporting Your Work-Life Balance

We understand the importance of flexibility and balance. We're happy to discuss hybrid, part-time, and flexible working arrangements to suit both you and the business. We also offer:

• Flexible working hours and patterns including early Friday finish
• Flexible holiday use over Christmas/New Year
• Enhanced holiday entitlement after three years
• The option to carry over up to five unused holiday days into the next year

A Commitment to Continuous Improvement

Our benefits represent a meaningful investment in both our people and the future of Jensen Hughes. We regularly review our benefits programme to ensure it aligns with statutory requirements, market trends, and the needs of our team. Any modifications will be carefully considered to support our employees and the company’s long-term goals.

#LI-MR1

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Role can be based – Any of these UK offices (London, Birmingham, Manchester, Glasgow, and Edinburgh).

Jensen Hughes is a company fiercely committed to our purpose, our clients, and each other, every single member of our team is essential to our success. We have an exciting opportunity for a passionate Fire Engineer (External Wall Assessments) to join our market leading UK team.

The Impact You’ll Make in this Role: 

The successful candidate will perform critical fire engineering role for external wall construction, contributing to the industry wide improvement to fire life safety of for residential buildings post Grenfell. You will work closely with other members of our team across multiple offices to support our clients UK wide. Here at Jensen Hughes, our clients trust us to respond rapidly and deliver conclusive reports, of the highest technical standard. You will undertake reviews of external wall construction for both existing and new buildings by means of document/design reviews, on-site intrusive surveys of existing buildings, on-site inspections of new building work, fire risk appraisals of existing buildings and development of fire engineered solutions for new building designs.   

Responsibilities

• Reviews of architectural drawings and specifications for external wall design relevant to fire life safety and compliance with Building Regulations, Fire Safety Order and PAS 9980
• On-site inspections of external wall construction new building works, for compliance with the design package and Building Regulations relevant to fire life safety
• On-site intrusive survey inspections to establish or verify the external wall construction existing buildings relevant to fire life safety provisions, including identification of products/materials and cavity barrier/fire stopping installation
• Risk based assessment of external wall construction of existing building in line with the methodology of PAS 9980 methodology
• Identification and review of building fire strategy key principles via desktop review of fire strategy reports, fire risk assessment reports, building plans or on-site inspection
• Production of clear and comprehensive reports to outline assessments made
• Supporting on the development of Fire Safety Strategy reports with input into principles relevant to risk of fire spread over the external walls, Building Regulation B4(1)
• Project resource management
• Assist with quality assurance processes as required
• Managing your own client base and exceeding client expectations
• Updating the technical knowledge base
• Supporting on fee proposals, business development and marketing material preparations
• Providing in-house CPD presentations when the need arises in your specialist area
• Keeping up to date with the latest guidance, product literature and sharing this knowledge with the wider organisation
• Travel to client sites for site inspection and meetings will be required on a regular basis with overnight stays likely.

Requirements and Qualifications

To set you up for success in this role from day one (at a minimum) the following qualifications/experience are required:

• Knowledge of facades and building envelope systems and interfaces (Cladding, curtain wall glazing, render, brickwork, custom solutions)
• Knowledge of construction methods, fire performance of external wall materials cavity barriers, fire stops and fire breaks.
• Knowledge of passive fire protection products, fire testing and products field of application
• Knowledge of waterproofing systems focusing on the system classification and the components reaction to fire and how this interfaces with the vertical façade
• Experience carrying out intrusive external wall surveys on a wide range of new and existing buildings such as high-rise residential, office buildings, large retail complexes, historic buildings
• The ability to read architectural drawings and specifications
• The ability to author technical reports with engineering judgement
• Extensive understanding of fire safety design legislation and guidance for a variety of buildings, including Building Regulations, Approved Document B, Fire Safety Order, and PAS 9980
• A knowledge of the fire risk assessment process and a general appreciation of general risk/hazards in the built environment
• Knowledge of refurbishment schemes and managing contractors on-site
• The ability to work at heights on scaffolding, elevated work platforms, building maintenance units, or the like
• Understanding and experience with report writing in Microsoft Word
• The ability to undertake works independently and manage your own workload
• The ability and desire to mentor and manage our young professionals including the Design Engineers

Why you should join Jensen Hughes:

• You will work with market-leading clients.
• You'll have support from the leadership team.
• You will have the backing of a leading international company.
• Career advancement with an established framework in place clearly defining expectations and outlining opportunities for promotion.

Our People Are Our Greatest Asset

At Jensen Hughes, we know that our people are the foundation of our success. To attract and retain the best talent, we offer a competitive and comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth.

Our UK and Ireland Benefits Include:

• Private medical insurance
• 33 days paid time off with an additional day after 3 years
• Industry-leading contributory pension scheme
• 4x life assurance
• Income protection scheme
• Discretionary bonus scheme
• Employee assistance programme
• Enhanced parental-related pay
• Recognition and reward programmes to celebrate team efforts
• Access to extensive technical training and resources

Supporting Your Work-Life Balance

We understand the importance of flexibility and balance. We're happy to discuss hybrid, part-time, and flexible working arrangements to suit both you and the business. We also offer:

• Flexible working hours and patterns including early Friday finish
• Flexible holiday use over Christmas/New Year
• Enhanced holiday entitlement after three years
• The option to carry over up to five unused holiday days into the next year

A Commitment to Continuous Improvement

Our benefits represent a meaningful investment in both our people and the future of Jensen Hughes. We regularly review our benefits programme to ensure it aligns with statutory requirements, market trends, and the needs of our team. Any modifications will be carefully considered to support our employees and the company’s long-term goals.

#LI-MR1

Company Overview

Throughout our worldwide network of experts, clients and communities, we are renowned for our leadership in fire protection engineering – a legacy of responsibility we have proudly upheld since 1939. Today, our expertise extends broadly across closely related security and risk-based fields – from accessibility consulting and risk analysis to process safety, forensic investigations, security risk consulting, emergency management, digital innovation and more.

Our engineers and consultants collaborate to solve complex safety and security challenges, ensuring our clients can protect what matters most. For over 80 years, we have helped mitigate risks that threaten lives, property and reputations. Through technology, expertise and industry-leading research, we remain dedicated to our purpose of making our world safe, secure and resilient.

At Jensen Hughes, we believe that creating and sustaining a culture of trust, integrity and professional growth starts with putting our people first. Our employees are our greatest strength, and we value the unique perspectives and talents they bring to our organization. 

Our wide range of Global Employee Networks connect people from across the organization, supporting career development and providing forums for individuals to share experiences on topics they're passionate about. Together, we are cultivating a connected culture where everyone has the opportunity to learn, grow and succeed together.

Job Overview

Role can be based – Any of these UK offices (London, Birmingham, Manchester, Glasgow, and Edinburgh).

Jensen Hughes is a company fiercely committed to our purpose, our clients, and each other, every single member of our team is essential to our success. We have an exciting opportunity for a passionate Fire Engineer (External Wall Assessments) to join our market leading UK team.

The Impact You’ll Make in this Role: 

The successful candidate will perform critical fire engineering role for external wall construction, contributing to the industry wide improvement to fire life safety of for residential buildings post Grenfell. You will work closely with other members of our team across multiple offices to support our clients UK wide. Here at Jensen Hughes, our clients trust us to respond rapidly and deliver conclusive reports, of the highest technical standard. You will undertake reviews of external wall construction for both existing and new buildings by means of document/design reviews, on-site intrusive surveys of existing buildings, on-site inspections of new building work, fire risk appraisals of existing buildings and development of fire engineered solutions for new building designs.   

Responsibilities

• Reviews of architectural drawings and specifications for external wall design relevant to fire life safety and compliance with Building Regulations, Fire Safety Order and PAS 9980
• On-site inspections of external wall construction new building works, for compliance with the design package and Building Regulations relevant to fire life safety
• On-site intrusive survey inspections to establish or verify the external wall construction existing buildings relevant to fire life safety provisions, including identification of products/materials and cavity barrier/fire stopping installation
• Risk based assessment of external wall construction of existing building in line with the methodology of PAS 9980 methodology
• Identification and review of building fire strategy key principles via desktop review of fire strategy reports, fire risk assessment reports, building plans or on-site inspection
• Production of clear and comprehensive reports to outline assessments made
• Supporting on the development of Fire Safety Strategy reports with input into principles relevant to risk of fire spread over the external walls, Building Regulation B4(1)
• Project resource management
• Assist with quality assurance processes as required
• Managing your own client base and exceeding client expectations
• Updating the technical knowledge base
• Supporting on fee proposals, business development and marketing material preparations
• Providing in-house CPD presentations when the need arises in your specialist area
• Keeping up to date with the latest guidance, product literature and sharing this knowledge with the wider organisation
• Travel to client sites for site inspection and meetings will be required on a regular basis with overnight stays likely.

Requirements and Qualifications

To set you up for success in this role from day one (at a minimum) the following qualifications/experience are required:

• Knowledge of facades and building envelope systems and interfaces (Cladding, curtain wall glazing, render, brickwork, custom solutions)
• Knowledge of construction methods, fire performance of external wall materials cavity barriers, fire stops and fire breaks.
• Knowledge of passive fire protection products, fire testing and products field of application
• Knowledge of waterproofing systems focusing on the system classification and the components reaction to fire and how this interfaces with the vertical façade
• Experience carrying out intrusive external wall surveys on a wide range of new and existing buildings such as high-rise residential, office buildings, large retail complexes, historic buildings
• The ability to read architectural drawings and specifications
• The ability to author technical reports with engineering judgement
• Extensive understanding of fire safety design legislation and guidance for a variety of buildings, including Building Regulations, Approved Document B, Fire Safety Order, and PAS 9980
• A knowledge of the fire risk assessment process and a general appreciation of general risk/hazards in the built environment
• Knowledge of refurbishment schemes and managing contractors on-site
• The ability to work at heights on scaffolding, elevated work platforms, building maintenance units, or the like
• Understanding and experience with report writing in Microsoft Word
• The ability to undertake works independently and manage your own workload
• The ability and desire to mentor and manage our young professionals including the Design Engineers

Why you should join Jensen Hughes:

• You will work with market-leading clients.
• You'll have support from the leadership team.
• You will have the backing of a leading international company.
• Career advancement with an established framework in place clearly defining expectations and outlining opportunities for promotion.

Our People Are Our Greatest Asset

At Jensen Hughes, we know that our people are the foundation of our success. To attract and retain the best talent, we offer a competitive and comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth.

Our UK and Ireland Benefits Include:

• Private medical insurance
• 33 days paid time off with an additional day after 3 years
• Industry-leading contributory pension scheme
• 4x life assurance
• Income protection scheme
• Discretionary bonus scheme
• Employee assistance programme
• Enhanced parental-related pay
• Recognition and reward programmes to celebrate team efforts
• Access to extensive technical training and resources

Supporting Your Work-Life Balance

We understand the importance of flexibility and balance. We're happy to discuss hybrid, part-time, and flexible working arrangements to suit both you and the business. We also offer:

• Flexible working hours and patterns including early Friday finish
• Flexible holiday use over Christmas/New Year
• Enhanced holiday entitlement after three years
• The option to carry over up to five unused holiday days into the next year

A Commitment to Continuous Improvement

Our benefits represent a meaningful investment in both our people and the future of Jensen Hughes. We regularly review our benefits programme to ensure it aligns with statutory requirements, market trends, and the needs of our team. Any modifications will be carefully considered to support our employees and the company’s long-term goals.

#LI-MR1

Your Mission, Should You Choose to Accept It 

For SiSi's our Rooftop Destination in Glasgow we are seeking a new Restaurant Manager, you’ll be the driving force behind one of our restaurants, bars, or cafés at The Social Hub, setting the tone from the floor to the back office. SiSi's is our new concept Mexicana restaurant and bar that truly embodies the spirit of TSH with a twist.

You’ll bring energy, structure, and heart into the daily rhythm of service while turning ideas into great guest moments. You’ll lead a hands-on team of supervisors and hosts, shaping a place people love to work in and guests keep coming back to. From service flow to team culture to financial results, you’re the one connecting the dots. You’ll work closely with our F&B leadership, kitchen teams, and creative minds to keep the concept sharp and relevant.

In Case You Don’t Know Who We Are 

Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global. 

What You’ll Do 

• Lead the daily operations of your restaurant, bar, or café and keep everything running smoothly 
• Build, coach, and motivate a team of supervisors and team members who love what they do (10 - 12 direct colleagues)
• Create a welcoming atmosphere where great service feels natural and consistent 
• Drive team knowledge around menus, promotions, and activations 
• Partner with kitchen, marketing, and other teams to bring the concept to life 
• Keep a close eye on costs, revenue, and performance while protecting the guest experience 
• Handle guest feedback with confidence and turn challenges into positive moments 
• Maintain a safe, clean, and well-organised working environment
• "Get it done, be deeply fun & truly connect" for our guests and colleagues

What You’ll Have 

• You have experience managing a restaurant, bar, café, or similar venue 
• You bring at least two years of leadership experience within F&B 
• You enjoy building teams and helping people grow 
• You understand the balance between great service and strong commercial results 
• You’re comfortable working with budgets, staffing, and cost control 
• You communicate clearly and lead with energy and empathy
• You’re fluent in English

What We Offer 

• The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future   
• The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change   
• The chance to learn and grow in your role with the potential for future growth   
• Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!   
• A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff   

Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are. 

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
  
  

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of hands-on experience using Klaviyo, including building campaigns, flows, segmentation strategies, and performance optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements 

  •  

    Please apply only if you meet all minimum experience requirements listed above.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR MEDIA BUYER

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re looking for a results-driven and experienced Senior Media Buyer to join our team.

As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.

You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.