Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What will you do 

As a key member of the growing Commercial Strategy Services (CSS) team at Lighthouse, you will be at the forefront of expanding our Chains & Groups business function within the AMER region. For over a decade, our CSS team has set itself apart by pairing elite revenue management experts with the industry’s most advanced tools. In this ole, you will act as the Commercial Strategist for a portfolio of high profile branded hotels (Marriott, Hilton, IHG, and Hyatt). This is a premier opportunity to drive total revenue performance by bridging traditional revenue management with modern digital demand generation.

Where you will have impact

• Commercial Strategy Ownership: Analyze, recommend, and implement holistic rate, yield, and E-commerce strategies tailored to the specific standards and distribution requirements of major global brands.
• Expert System Navigation: Execute daily revenue tasks and long-term strategy using proprietary brand systems, including:
  • Hilton: OnQ R&I and GRO
  • Marriott: OneYield, HPP and ACRS
  • IHG: N2 Pricing and Merlin
  • Hyatt: PrO, Reserve, and RMT
• Strategic Stakeholder Advisory: Lead revenue strategy calls, serving as the primary commercial consultant for Hotel Owners, General Managers, and Directors of Sales to align financial goals with actionable inventory and pricing controls.
• Total Commercial Alignment: Facilitate seamless collaboration across Sales, Marketing, and Operations, while managing communication with above-property stakeholders to ensure property-level tactics support broader brand and ownership objectives.
• Digital Demand Generation: Manages end-to-end digital spend across PPC, metasearch, and accelerators. Focuses on strategic deployment to dominate high-value channels and boost property visibility.
• Advanced Market Intelligence: Utilize ancillary tools and business intelligence platforms; including Demand360, Hummingbird, Fornova, Supernova, and Koddi to benchmark performance against the comp set and capture shifting market share.
• Channel & Promotion Management: Own OTA relationships and brand-specific promotional participation to maximize conversion and placement while maintaining rate parity and brand integrity.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• 2+ years of experience in high-impact leadership roles, including Director of Revenue Management or senior property operations (AGM, GM, or Director of Sales)
• Knowledge of market appropriate hotel brands and systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Job Details

• 💼 Growth Operations | Business Operations - Commercial Strategy Services 
• 📍 Dallas, Texas
• 🕜 Hybrid

What you will do

As a key member of Lighthouse’s growing Commercial Strategy Services (CSS) team, you will be at the forefront of our domestic and international expansion. For over a decade, our CSS team has outperformed the competition by pairing a dedicated team of experts with the industry’s most advanced tools. In this role, you will serve as a Revenue Manager for a portfolio of dynamic independent hotels across the AMER region, providing the specialized, holistic strategy these unique properties need to thrive. This is a premier opportunity to join a high-impact department and directly shape the commercial success of our independent partners.

Where you will have impact

• Own the Commercial Roadmap: Analyze, recommend, and implement bespoke rate, yield, and E-commerce strategies for a portfolio of independent hotels, ensuring each property’s unique brand identity is reflected in its market positioning.
• Strategic Advisory: Lead weekly revenue strategy calls, serving as the primary consultant for Hotel Owners, General Managers, and stakeholders to align financial goals with actionable inventory controls.
• Advanced Distribution Management: Oversee the full distribution ecosystem, including rate loading, channel mapping, and connectivity troubleshooting across diverse independent tech stacks (e.g., Synxis, Mews, Siteminder, and Cloudbeds).
• Omnichannel Digital Strategy: Partner with the Digital Strategy team to own the performance of Travel Ads, metasearch, pay-per-click, and Google Ads, ensuring a seamless journey from search to direct booking engine for your hotel clients.
• Agile Market Analysis: Review daily snapshot reports and utilize AI-driven forecasting to pivot strategies proactively, ensuring independent partners stay ahead of local competitor shifts and market volatility.
• Systems Implementation: Own the strategy and configuration during PMS/CRS onboarding transitions, ensuring seamless rate builds and system connectivity for new independent partners.
• Proactive Yielding: Utilize and refine AI-driven forecasting models to anticipate market shifts, ensuring rate and yield strategies are proactive rather than reactive to competitor movements.

About our team

Join our Commercial Strategy Services team, who are instrumental in providing exceptional revenue management service for hotels through North America and beyond. The CSS team is made up of 40 Revenue Professionals dedicated to creating an individualized and tailored revenue management solution for each hotel using cutting edge technology and a holistic revenue management approach.

What's in it for you?

• Flexible time off: Autonomy to manage your work-life balance. 
• 401k matching: Up to 4%.
• Health insurance: Two Blue Cross Blue Shield plans with 99% company contribution to the base plan and 75% for dependents and spouses, plus $25/month to HSA.
• Vision and Dental Insurance: Dental Buy-up plan option, 50% company contributions to premiums for both employees, dependents and spouses for both.
• Employee Assistance Program: 100% confidential and free.
• Employer paid Short Term Disability + $50,000 Life Insurance 
• Parental leave: 12 weeks of company paid primary caregiver leave, 3 weeks of company paid secondary caregiver leave, $1,500 new parent bonus, and 4 week flexible return to work plan.
• Wellbeing support: Subsidized ClassPass subscription.
• Referral bonus: Earn rewards for bringing in new talent.

Who you are

• At least 2 years of hotel revenue management experience 
• Knowledge of market appropriate PMS, CRS, Channel Manager and RMS systems 
• Experience managing elite, high-profile hotels in dynamic markets
• Experience working with ownership and investment groups presenting results and findings in a poised and professional manner
• Bachelor's in Business Administration, Economics, Hospitality Management, or related field
• Excellent communication skills and comfortability presenting data & analysis
• Strong understanding of hotel operations
• Strong ability to work in a team environment and collaboration during team meetings
• You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
• Must be able to read, write, and understand the English language, prepare reports in the proper format, punctuation, spelling, and grammar; speak with poise and confidence

Location: Dallas-Fort Worth, TX

Work Environment: Hybrid, periodic travel required   

Target Compensation Range: $130,000 to $170,000

Role Summary: Drive client engagements from start to finish by cutting through ambiguity, clarifying priorities, and delivering practical solutions across people, processes, and technology.

Who We Are 

At The Gunter Group (TGG), we are a people-first management consulting firm and proud 20-time workplace award winner. We build trusted partnerships with our clients by working alongside their teams. Together, we deliver practical solutions and lasting impact across strategy, execution, people, and technology. We show up ready to roll up our sleeves, solve complex problems, and make a real difference together.

Your Impact at The Gunter Group

As a Senior Consultant at The Gunter Group, you partner closely with clients to deliver meaningful business results by taking ownership of workstreams, collaborating with consulting teams, and leading delivery when needed. You’ll help clients navigate ambiguity by defining clear priorities, applying practical frameworks, and driving outcomes that create lasting value.

Lead High-Impact Client Delivery

• Play a key role in client engagement delivery by leading workstreams and guiding TGG teams to successful project outcomes.
• Flex across delivery environments—working as an individual contributor, part of a consulting team, or as a project/team lead embedded with the client.
• Apply structured methodologies, toolkits, and best practices to execute effectively and deliver results.
• Embrace unstructured challenges and turn them into actionable plans and measurable outcomes.

Support Client Growth & Expand Engagements

• Identify opportunities where TGG can add value by partnering with client leadership teams.
• Support growth within existing and new client relationships through strong performance, insight, and proactive contribution.
• Collaborate with Account Leads to help develop business and deepen client partnerships over time.

Collaborate Across Stakeholders and Teams

• Partner with client stakeholders at all levels—from individual contributors to senior executives—to align on goals and drive outcomes.
• Work alongside a collaborative team of TGG consultants committed to delivering outstanding client service.
• Engage with TGG partners, principals, account leaders, managers, and staff who support your success on projects and help you grow professionally.

What You Bring 

• 6+ years of consulting or related experience with a strong track record of client service and delivering results.
• Ability to lead complex, cross-functional projects, bringing structure and clarity to ambiguous environments.
• Depth in one or more of our service areas: program/project management, business analysis, change management, process improvement, Agile, organizational design, or business strategy.
• Experience partnering with both business and technology teams to drive outcomes.
• Strong communication, facilitation, and presentation skills, with the confidence to engage senior audiences.
• Industry or functional expertise in areas such as healthcare, retail, insurance, financial services, supply chain, or data/technology is a plus.
• ERP/CRM/POS project experience and professional certifications (PMP, SAFe, CSM, Lean Six Sigma, Prosci, etc.) are preferred qualifications, not requirements.

Working at The Gunter Group

Salary and Benefits

Supporting the well-being of our team is a priority at TGG. Our benefits package includes competitive health coverage, wellness programs, flexible PTO, professional development and work-from-home stipends, as well as team offsites, social events, and volunteer opportunities.

The total expected compensation range for this role is $130,000 to $170,000, consisting of a base salary and variable billing bonus component. Additional compensation may be earned through contributions to account leadership and business development. We discuss compensation and bonus opportunities openly throughout the hiring process.

Why TGG

The Gunter Group is headquartered in Portland, Oregon, with team members primarily located in our three core geographies: Portland, Nashville, and Denver. Our consultants work across remote, hybrid, and onsite environments depending on client needs, with travel expectations varying by engagement and aligned collaboratively with both clients and team members.

We partner with organizations across industries including retail, apparel, government, education, insurance, and Fortune 100 companies, working alongside client teams to solve complex problems and deliver practical solutions that drive lasting results. Our work is rooted in strong relationships, thoughtful execution, and a shared commitment to doing quality work.

At TGG, we believe people do their best work when they feel respected, supported, and included. We are committed to fostering an engaging, fair, and authentic environment where diverse backgrounds and perspectives are valued. Our culture is guided by non‑negotiable values—including integrity, curiosity, emotional intelligence, collaboration, confidence, and the ability to thrive in ambiguity—and by a high standard of excellence in how we show up for our clients and each other. 

The Gunter Group LLC is an equal opportunity employer.

Reports To: Executive Director  

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role:  

The Hospice Care Consultant provides education and brings awareness to the hospice benefit with a primary focus on developing and maintaining relationships that give access to eligible patients to receive hospice services.  

Job Responsibilities:  

1. Assists the Executive Director/Administrator in establishing organization volume projections in the annual budget. 

1. Initiates marketing and promotional initiatives to achieve budgetary volume projections. 

1. Conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary projections. 

1. Establishes and maintains positive working relationships with current and potential referral sources. 

1. Educates facilities, families, and the community at large on the hospice benefit. 

1. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. 

1. Support care team in field by gathering referral information, helping to obtain orders, and following up on pending referrals. 

1. Ensure annual education is completed and documented. 

1. Accountable to goals set by agency leadership, including development of unique referral sources, territory growth, and achieving admission/census goals. 

1. Other duties as assigned. 

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents in this job. The incumbents may be requested to perform job related tasks other than those stated in this description. 

Job Qualifications:  

1. A bachelor's degree in marketing, Business Administration, or related field preferred.
2. At least two (2) years experience in health care marketing, preferably in hospice care preferred.
3. Proficient in MS Office applications and ability to learn department and job-specific software systems.
4. Demonstrate organizational skills.
5. Demonstrate effective verbal and written communication skills.
6. Demonstrate analytical skills when problem-solving.
7. Demonstrate great attention to detail and a high degree of accuracy.

CORE COMPETENCIES: 

• Communication: Demonstrate knowledge to reply and receive information to and from others. 

• Customer Service: Works with customers to assess their needs in an effort to meet/exceed requirements and expectations. 

• Emotional Intelligence: Demonstrates knowledge on how to manage oneself and how to interact successfully with others. 

• Time Management: Demonstrate ability to manage your time productively and efficiently. 

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits:  

Luminary Hospice offers a competitive compensation package, along with a comprehensive benefits package that includes health, dental, and vision insurance, retirement savings options, and more. Our benefits are designed to support your health, well-being, and long-term financial goals. 

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