The Strategic Account Director position is responsible for developing and managing Accounts designated as Global Accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s products and services, with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the assigned customer account teams including the Customer Success Manager and other Account Executives/Managers as necessary to ensure increased ARR and more product suite adoption and coordinate any territory specific deals relating to their global accounts.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services.
• Build and maintain a pipeline of potential customers by developing and managing relationships with prospects.
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned customer accounts.
• Identify key decision makers and develop meaningful relationships that add value and drive future account growth. 
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall).
• Achieve or exceed monthly quotas and/or targets. 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested.
• Follow up on marketing leads to generate sales opportunities and pipeline.
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures.
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy.
• Support in the renewal process where there is an opportunity to grow the account.
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the KnowBe4 Product Suite. 
• Partner with KnowBe4 Revenue teams on methods/ strategies to achieve increased account penetration of Global accounts.  
• Global Account Mapping.
• Traveling to meet on-site with C-Levels and other Executives for their assigned accounts.

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing. 
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $100K - $200K in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Achievement in demanding extracurricular activities (e.g., debate team captain, entrepreneurial ventures)
• Self-motivated with a growth mindset and continuous learning orientation 
• Strong competitive spirit balanced with collaborative approach 
• Demonstrated interest in cybersecurity sales
• Consistently positive attitude even in the face of adversity
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• General understanding of:
• Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
• Basic network and email security concepts
• SIEM/SOAR platforms
• Zero Trust Architecture
• Cloud security architecture
• Phishing attack vectors 
• Identity & Access Management 
• Security orchestration and automation
• General understanding of Security Technology Stack: 
• Enterprise IAM solutions (Okta, Ping, Azure AD) 
• SIEM platforms (Splunk, QRadar, LogRhythm) 
• EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
• Cloud security (AWS Security Hub, Azure Security Center) 
• Email security solutions 
• GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

Clearwater positions open to candidates located in greater Tampa Bay area.

The Account Manager (Enterprise/Strategic) position is responsible for managing assigned customer accounts and maximizing all sales opportunities within those accounts. More specifically, this position will be charged with promoting and selling KnowBe4’s additional products and services to businesses (organizations with 1501+ employees), with the objective to achieve and exceed monthly sales quota. This can be achieved by targeting your book of business and maximizing cross sale opportunities, increasing subscription levels and adding on additional seats due to account growth. This role will work closely with the Customer Success Manager to ensure increased ARR and more product suite adoption by our customers.

Responsibilities:

• Promote and sell KnowBe4’s range of products and services
• Build and maintain a pipeline of potential cross sale, add-on and upgrade opportunities by developing and managing relationships with your assigned accounts
• Identify key decision makers while developing and qualifying cross sale, add-on and upgrade opportunities
• Articulate the value proposition of KnowBe4’s full suite of products and help the customer understand how it will improve their business’s security awareness training (and security overall)
• Achieve or exceed monthly quotas and/or targets 
• Be well versed in KnowBe4’s product offerings and promote the products and services at trade shows as requested
• Follow up on marketing leads to generate sales opportunities and pipeline
• Act strategically in offering or negotiating discounted pricing, in line with established policies and procedures
• Maintain accurate and thorough records for customer calls, emails, notes, tasks, demos and other relevant information in compliance with the Administration Policy
• Support in the renewal process where there is an opportunity to grow the account
• Work with those Customer Success Managers and Renewal Specialists assigned to your customer accounts to the end of your customers increasing their commitment and use of the Knowbe4 Product Suite

Minimum Qualifications:

• Bachelor's Degree strongly preferred (exceptions may be made for military experience). Degree in any field acceptable, but a plus if Cybersecurity, Computer Science, IT, Business, Marketing.
• Proven track record selling to EVP and C-level (CISOs and Security Teams a plus)
• 5+ years SaaS sales experience (Cybersecurity preferred but not required)
• Experience selling deals $500K+ in the Enterprise segment
• Experience selling multi-year deals
• International: English and local language proficiency required.
• Has demonstrated expertise in value-based selling methodologies with enterprise accounts
• Executive-level presentation and communication skills 
• Experience with strategic account planning and management showing measurable account growth
• Experience managing and progressing opportunities involving multiple stakeholders
• Has a track record of managing and closing complex, multi-year deals with multiple stakeholders
• Experience creating and communicating compelling business cases 
• Experience with consultative selling approach and value selling methodology
• Experience handling technical objections
• Skilled in running discovery conversations and managing tailored product demonstrations 
• Technical aptitude with experience using sales tools 
• Experience with CRM systems (preferably Salesforce)
• Experienced with pipeline management & accurate forecasting
• Familiarity with standard concepts, practices and procedures within the IT Security Field
• Experience with Salesforce and Gmail
• Network or Security Plus preferred
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings
• Demonstrated interest in cybersecurity sales
• Quick learner with strong listening skills
• Strong written and verbal communication skills, with previous presentation experience
• Excellent phone presence and professional demeanor 
• Time management and organizational skills 
• Ability to handle rejection and maintain persistence
• Stats driven business professional
• Motivated, energetic self-starter
• Strong collaborative and teamwork skills
• Must be able to work with minimum supervision
• Must have a General understanding of:
  • Human Risk Management & challenges faced by IT / InfoSec Teams / Compliance & Board Members
  • Basic network and email security concepts
  • SIEM/SOAR platforms
  • Zero Trust Architecture
  • Cloud security architecture
  • Phishing attack vectors 
  • Identity & Access Management 
  • Security orchestration and automation
• General understanding of Security Technology Stack:
  • Enterprise IAM solutions (Okta, Ping, Azure AD) 
  • SIEM platforms (Splunk, QRadar, LogRhythm) 
  • EDR platforms (CrowdStrike, Carbon Black, SentinelOne) 
  • Cloud security (AWS Security Hub, Azure Security Center) 
  • Email security solutions 
  • GRC platforms
• Genuine curiosity and strong desire to learn about cybersecurity and technical concepts
• Basic computer literacy and comfort with business applications
• Ability to quickly grasp and explain basic technical concepts
• Ability to translate complex topics into simple terms
• Interest in keeping up with current technology and cybersecurity trends
• Proven track record of grit and resilience in challenging situations, with high performance under pressure 
• Collegiate athlete or competitive sports background demonstrating rigorous discipline, teamwork, dedication, and competitive spirit
• History of setting and achieving ambitious personal or professional goals
• Track record of leadership in team settings

Job Summary of the Sr. Manager, Internal Audit

The Senior Manager, Internal Audit will establish and lead Axogen’s newly internalized Internal Audit function, overseeing all aspects of SOX compliance, internal controls, and operational audit activities. This individual will be responsible for designing, executing, and continuously improving the internal audit strategy while partnering cross‑functionally with Finance, IT, Operations, and other business units. The Senior Manager will serve as Axogen’s internal controls subject-matter expert, ensuring a strong control environment and alignment with regulatory expectations. The ideal candidate thrives in a fast-paced, collaborative environment and brings experience in a public company subject to SOX.

Requirements of the Sr. Manager, Internal Audit

• Bachelor’s degree in Accounting, Finance, or related field; CPA, CIA, or similar certification required (CIA preferred; CPA beneficial).
• Minimum 7 years of progressive internal audit, SOX, or public accounting experience, including experience in a public company environment or Big 4/public accounting.
• Minimum 5 years of leadership experience.
• Strong knowledge of SOX requirements, COSO internal control framework, and audit methodologies.
• Experience in MedTech, Pharma, Biotech, or other regulated industries preferred.
• Prior involvement in system implementations is a plus.
• Excellent analytical, organizational, and communication skills, with the ability to convey complex information clearly.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Strong problem-solving mindset with demonstrated ability to identify root causes and recommend scalable improvements.
• Advanced proficiency in Microsoft Office; strong Excel skills required.
• Experience with audit or GRC tools preferred.

Responsibilities of the Sr. Manager, Internal Audit

The specific duties of the Sr. Manager, Internal Audit include but are not limited to:

• Lead, mentor, and develop team members by fostering a culture of accountability, collaboration, and continuous growth; provide clear direction, set performance expectations, and support career development through coaching and feedback.
• Lead the development, execution, and ongoing enhancement of Axogen’s SOX program, including risk
• assessment, scoping, testing, documentation, and remediation tracking.
• Manage the transition of internal audit activities from a third‑party outsourced model to a fully in‑house function, establishing processes, frameworks, and best‑practice methodologies.
• Develop and maintain a formal risk assessment framework, ensuring consistent evaluation of likelihood, impact, and control effectiveness.
• Perform fraud risk assessments and identify areas requiring enhanced monitoring, testing, or preventive controls.
• Utilize analytics, data trends, and key risk indicators to augment risk assessment activities and improve audit planning.
• Partner closely with Finance, IT, and Operations in the design of processes, controls, process inefficiencies, and risks requiring mitigation or enhanced monitoring.
• Coordinate with external auditors regarding SOX reliance strategy, walkthroughs, testing schedules, and remediation plans.
• Perform end‑to‑end SOX control testing over the design and operational effectiveness of internal controls, including business process and automated controls impacting financial reporting.
• Oversee IT General Controls testing, including logical access, change management, segregation-of-duties compliance, and interface/job monitoring.
• Assess the design and operating effectiveness of key configuration and automated controls within key applications.
• Validate the completeness and accuracy of system-generated reports and data sets used in key financial and operational controls.
• Coordinate annual SOC 1 report reviews for third-party service providers, including evaluating complementary user entity controls and sub-service organizations.
• Track and validate remediation of control deficiencies and audit issues, partnering with business owners to implement sustainable solutions.
• Prepare clear, concise audit reports summarizing findings, root causes, and recommended corrective actions.
• Provide periodic reporting to senior leadership on audit results, trends, and opportunities for control enhancement.
• Prepare and deliver Internal Audit updates to the Audit Committee, including SOX status, key findings, remediation progress, risk assessment insights, and emerging risks.
• Evaluate third-party and outsourced service provider risks, including controls, data access, and continuity considerations.
• Collaborate with IT Security on cybersecurity-related risks that may impact financial reporting or operational audit scope.
• Support readiness efforts and future-state design relating to systems implementations, including ERP, HRIS and manufacturing systems, to ensure effective control design and documentation.
• Conduct operational, compliance, and process audits to assess risks, evaluate efficiency, and identify opportunities for improvement across the organization.
• Build strong, collaborative relationships across the business, promoting a culture of accountability and continuous improvement.
• Ensure compliance with company policies.
• Perform other related duties as assigned.

Location

111 West Oak Ave., Tampa, FL  33602

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Benefits/Compensation

WHAT WE DO

Our Security, Risk and Compliance consultants work with clients at all levels of the organization, from the C-suite to the shop floor, helping them to deliver on their most strategic initiatives. We’re known for making realistic, data-driven decisions that deliver value in tangible ways to our clients. Our clients ask for us on projects that require a superior combination of technical and business capabilities, people and management skills, and a collaborative mindset. We excel in understanding complex programs and strategic initiatives and breaking them into actionable pieces.

We are actively looking for professionals in the following areas:

• Compliance
• Information Security
• Risk Management
• Data Privacy

The ideal candidate’s experience may include but is not limited to the following:

• Management or participation in Cybersecurity, Information Security, Risk, Compliance and/or Data Privacy Programs or Projects
  • Sample projects/programs could include but are not limited to:
    • Compliance framework mapping and implementation,
    • Regulatory mapping and implementation
    • Audit, risk or regulatory remediation management,
    • Readiness for new laws and regulations,
    • Risk, Compliance or Information Security risk reporting and monitoring
    • Creation of roadmaps to mature or advance Risk, Compliance or Information Security Strategies/Programs/Controls
    • Design and enablement of cyber controls functions and processes
    • Change management related to regulatory adoption or compliance changes
    • Audit or certification readiness
  • Familiarity or direct experience with GRC/Cybersecurity solutions, tools and technologies
  • Control design or maturation for high-demand technical areas such as ERP, Identity and Access Management, Business Continuity and Resiliency, Cloud
  • Knowledge of and/or application of industry specific regulations, laws, and standards such as the EU-GDPR, CCPA/CPRA, HIPAA, PCI
  • Knowledge of and/or application of compliance and security frameworks and standards such as COSO, NIST, ISO
  • Management of regulatory, internal or external audits, or experience as an auditor
  • Projects or roles requiring coordination across lines of defense working with technical, business, compliance, risk and audit teams to deliver solutions
  • Work or projects with military or federal government agencies in Risk, Compliance or Information Security/Cyber Security sectors
  • Certifications: CIPP, CRCM, CRM, ARM, CISSP, CISM

QUALIFICATIONS

Required-

• Alignment to our core values: Excellence, Participation, Integrity, and Collaboration
• Hungry, Humble, Smart
• Demonstrated business and technology acumen
• Strong written and verbal communication skills
• Understanding and experience solving real business problems
• Proven track record of delivering results
• Experience working with and/or leading a team
• Ability to work across industries, roles, functions & technologies
• Authorization for permanent employment in the United States (this position is not eligible for immigration sponsorship)

Preferred-

• Bachelor’s degree
• 8+ years professional experience
• Experience across our service offerings