Customer experience

Customer experience at Nebius AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions.

Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are looking for a Partner Solutions Architect to serve as the technical interface between Nebius and our strategic technology partners, ranging from data platforms and MLOps vendors to AI frameworks and ISVs that build on GPU infrastructure. 

This is a hands-on engineering and integration role. You will design and develop integrated solutions, build reference implementations, enable partner engineering teams, and ensure joint customers succeed with combined offerings. You will influence Nebius’ product roadmap and drive deep technical collaboration across partner ecosystems.

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Own the technical relationship with strategic partners as the primary interface to Nebius engineering and product
• Design and architect high-impact integration solutions, delivering clear joint customer value
• Build and maintain reference implementations and production-grade integrations
• Define enterprise-ready integration patterns (networking, security, compliance, observability)
• Translate partner and customer feedback into actionable product and roadmap requirements
• Enable partner teams through technical documentation, training, and demo environments
• Provide technical leadership in joint customer deployments, architecture reviews, and complex troubleshooting

We expect you to have: 

• 5+ years in solutions architecture, partner engineering, or technical pre-sales at cloud or data platform companies
• Strong expertise in cloud infrastructure
• Hands-on experience with GPU-accelerated AI/ML workflows (training, inference, MLOps)
• Proven background in integration architecture (API design, data pipelines, security, observability)
• Experience with Python and IaC tools
• Excellent communication skills with the ability to engage technical and non-technical stakeholders

It will be an added bonus if you have: 

• Track record of building or scaling partner technical programs or ecosystems
• Experience working with or at Snowflake, Databricks, AWS, Azure, or GCP
• Background in ML lifecycle (training pipelines, fine-tuning, inference optimization, RAG

The role

We’re looking for a Security Product Manager to join our team. Security Product Manager is responsible for conveying the company’s security strengths to customers, partners and the market at large. This includes participating in relevant security partnership initiatives, influencing security positioning and branding, and working closely with internal teams to ensure company’s security posture and security products is communicated effectively to all stakeholders. By combining expertise in compliance requirements with a customer-centric approach, Security Product Manager helps position security as a competitive advantage rather than just an internal obligation. 

Your responsibilities will include: 

1. Product Management 

• Define the vision and roadmap for Nebius’ security products. 
• Owning the ideation, postmortem, prioritization, backlog, and customer feedback processes. 
• Guiding new features, systems and services from inception to launch, while keeping customers at the center of everything. 

2. Customer-facing communications 

• Lead public-facing communications around security updates or changes in compliance status. 
• In the event of a security incident, coordinate user messaging (email notifications, press releases, FAQs) with support from the Head of Security Products and CISO. 
• Gather user feedback on user experience and security to guide continuous improvements. 

 3. Competitive analysis and market research 

• Conduct ongoing research on industry benchmarks, emerging security standards and technologies, and competitor certifications. 
• Identify gaps and opportunities in organization’s product security posture; propose strategic initiatives that differentiate the company’s security story in the market. 
• Stay informed about new regulations or frameworks that may influence future product certifications or transparency requirements (e.g., privacy laws, data sovereignty standards). 

 4. Certification and audit support, service ownership 

• Collaborate with the CISO office to gather technical evidence or make necessary product enhancements that satisfy certification requirements. 
• Take ownership of some security-related services of Cloud platform. 
• Track and maintain a certification roadmap (ISO 27001, SOC 2, HIPPA, etc.), working closely with CISO, GRC & Compliance, Corporate Security departments. Communicate timelines, goals and status updates to leadership and sales representatives. 

5. Cross-functional collaboration 

• Coordinate with multiple Product Managers to align security goals with other product roadmaps, ensuring a consistent narrative between product security and external messaging. 
• Work with Platform Security, GRC & Corporate Security and legal teams to gather essential information for security products enhancements (e.g., penetration test summaries, compliance reports). 
• Work with Customer-facing teams to address client inquiries about security posture and guide them on using security features optimally. 

We expect you to have: 

• 3+ years of Product Management or Program Management experience with a focus on security initiatives. 
• Basic knowledge of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and familiarity with how they translate into business value. 
• Proven ability to communicate technical concepts in a clear, customer-friendly manner (e.g., writing content, speaking at webinars or conferences). 
• Stakeholder management skills to align with other Product Managers, CISO staff, engineering, marketing, and customer-facing teams. 
• Analytical mindset: comfortable defining success metrics (e.g., security feature adoption, NPS around trust, certification progress) and making data-driven decisions. 
• Project management skills: demonstrated ability to manage inter-team collaboration within company-wide projects, ensuring timely delivery of cross-functional tasks and alignment with compliance goals. 

It will be an added bonus if you have: 

•  Certifications such as CISSP, CISM, or PMP; prior experience in regulated industries; prior experience working for Cloud Service Provider.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role

We are seeking a highly organized and experienced Warehouse and Logistics Specialist to oversee and optimize logistics, warehouse management and asset-related processes.

This role will involve implementing and refining asset management processes, review logistics and warehousing operations, setting up equipment certification, onboarding new partners and locations, and managing insurance and old asset sales.

This position is onsite at our location at Lappeenranta, Finland.

Your responsibilities will include: 

• Oversee and optimize all logistics and warehouse management processes, ensuring efficiency and compliance.
• Implement asset management processes to track the full lifecycle of assets.
• Review and refine logistics/warehousing processes to identify areas for improvement.
• Set up and manage equipment certification processes to meet operational and regulatory requirements.
• Onboard new partners and locations, ensuring smooth integration into the logistics and asset management systems.
• Manage insurance for assets, including claims, renewals and risk mitigation strategies.
• Facilitate the sale and disposal of old assets in compliance with company policies and regulations.
• Collaborate with cross-functional teams to ensure seamless asset management and logistics operations.
• Monitor and report on key logistics and asset management metrics, providing insights for continuous improvement.

We expect you to have: 

• 3-5 years of experience in logistics or logistics project management.
• Familiarity with logistics management systems, ERP software and asset-tracking tools.
• Strong project management skills with the ability to manage multiple tasks and priorities.
• Knowledge of logistics, warehouse operations and asset lifecycle management best practices.
• Strong attention to detail and organizational skills.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role 

We’re looking for a Datacenter L2 IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains.
Position is full time day shift.

You’re welcome to work in our DC in Mäntsälä, Finland.

Your responsibilities will include: 

• Solve the challenging hardware related issues with servers, involving in-depth advanced level troubleshooting
• Involved in hardware problem management, workarounds and solutions
• Solve proactively L1/L2 tasks through ticket system
• Update new processes and documentation for IT hardware team
• Collaborate with L3 Technician to improve SLA with complex diagnostics
• Improve support processes, documentation and training materials
• Basic level of network tasks, troubleshooting and support

We expect you to have: 

• Knowledge of datacenters, and server equipment
• Advanced knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/Linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be an added bonus if you have: 

• Knowledge of network equipment and troubleshooting in advanced level
• Driving license type B

The role 

We are building our L3 Support Line from scratch to serve as the datacenter center of expertise for servers, firmware (BIOS/BMC), and deep Linux diagnostics across Europe and the US.

This is a senior technical role focused on deep investigations, cross-site pattern detection, and driving permanent fixes with R&D and ODM vendors. You will turn complex incidents into scalable solutions and elevate L1/L2 capabilities through strong technical enablement.

You’re welcome to work in our DC in Mäntsälä, Finland.

Your responsibilities will include: 

Deep Technical Investigation (Primary Focus)

• Lead root cause analysis beyond L2 depth (GPU failures, firmware issues, Linux-level faults, HW/SW interactions).

• Detect recurring patterns across sites and convert findings into durable fixes.

• Own technical workstreams during high-severity incidents.

Vendor & R&D Collaboration

• Build evidence packs and drive escalations with ODM and R&D.

• Push for firmware, component, and platform-level resolutions.

• Track outcomes and ensure knowledge flows back to operations.

Firmware & Platform Readiness (BIOS/BMC)

• Support validation and rollout of firmware updates (risk assessment, staging, rollback planning).

• Help operationalize platform standards across datacenters.

Knowledge & Enablement

• Create scalable runbooks, troubleshooting guides, and error catalogs.

• Turn investigations into playbooks that elevate L1/L2 teams.

Hands-on Support (As Needed)

• Travel to datacenters for complex troubleshooting, new platform readiness, or incident containment.

We expect you to have: 

• Strong hands-on experience with datacenter servers and deep Linux troubleshooting.

• Ability to diagnose across hardware, BIOS/BMC firmware, and Linux (logs, drivers, storage basics, performance triage).

• Structured incident response experience and clear communication under pressure.

• Experience driving evidence-based escalations with vendors/R&D.

• Fluent English (written and spoken).

It will be an added bonus if you have: 

• Strong familiarity with GPU server platforms and tooling (for example: nvidia-smi, dcgmi, Linux logs correlation).

• Experience with ipmitool and Redfish workflows, firmware lifecycle, and staged rollouts.

• Scripting skills (bash and basic Python) for log collection, triage automation, and simple reliability analysis.

• Exposure to OCP-based platforms and ODM manufacturing ecosystems.

• Experience supporting enterprise bare metal customers under contractual SLAs.

The team

Customer experience at Nebius GPU AI Cloud involves tackling customers’ challenges and directly impacting their success by solving real-world AI and ML problems at massive GPU cloud scale. You’ll not only resolve issues, but play a key role in shaping clients’ business success by optimizing their AI solutions. Working with advanced GPUs such as H200, B200 and GB200, as well as modern ML frameworks, you’ll influence the development of the Nebius AI Cloud and gain experience at the intersection of infrastructure and AI. With minimal bureaucracy, you’ll have the freedom to innovate, take ownership and drive change. Opportunities for growth are abundant in this vibrant and supportive professional community.

The role

We are seeking a highly skilled and customer-focused leader to join our team as a Cloud Solutions Architect Lead. As a team leader, you will play a pivotal role in customer success across EU region, both managing the efforts of Cloud Solutions Architects team (technical and process excellence, talent development) and building processes alongside your stakeholders. Player-coach mentality and proven track record of managing high expertise teams is a must. 

You’re welcome to work from our office in Amsterdam or remotely from any EU country.

Your responsibilities will include: 

• Lead and mentor a team of Solutions Architects, fostering a culture of technical excellence, customer empathy, and collaborative execution.
• Oversee and participate in technical engagements including PoCs, workshops, architecture reviews, and trainings.
• Drive consistency and quality across infrastructure design, IaC practices, technical documentation, and customer enablement content.
• Collaborate closely with Product and Development teams, representing customer needs and helping shape the roadmap.
• Guide customers in optimizing ML/AI/HPC pipelines for performance, scalability, and cost-efficiency on Nebius  cloud infrastructure.
• Build visibility and ownership culture amongst Solutions Architects.

We expect you to have: 

• 5+ years of experience in a technical role (Solutions Architect, DevOps Engineer, ML Engineer, or similar) with a focus on cloud-native systems and distributed computing.
• 2+ years of experience leading or mentoring customer facing engineering teams.
• Deep hands-on experience with Infrastructure as Code (Terraform, Ansible), Kubernetes, and cloud automation.
• Strong communication and stakeholder management skills across both technical and non-technical audiences.
• Passion for developing scalable, reliable cloud architectures and driving customer success.

It will be an added bonus if you have: 

• Experience with HPC or ML orchestration frameworks (e.g., Slurm, Kubeflow, Ray).
• Strong coding skills in Python and experience with GPU computing environments for ML/AI workloads.
• Proficient in GPU stack components (e.g., CUDA, cuDNN) and cloud-native patterns for ML training/inference.
• Familiarity with deep learning frameworks (e.g., TensorFlow, PyTorch, JAX).
• Understanding of cloud-based ML tools and offerings from NVIDIA, AWS, Azure, or Google Cloud.
• Experience participating in or leading technical contributions to conferences or open-source communities. 

The role

We are seeking a customer-obsessed Solutions Architect to lead technical engagement with Nebius customers across Europe. This role is focused on presales excellence, strong technical storytelling, and driving adoption of Nebius AI Cloud across a wide range of industry segments.

As a Solutions Architect, you will act as a trusted technical partner to customers, helping them understand, evaluate, and adopt Nebius for their AI/ML and high-performance computing workloads. You will combine deep technical expertise with strong communication skills to clearly articulate Nebius’ value proposition and differentiate our platform in a competitive market.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Own end-to-end technical presales engagements, from discovery through solution design, PoC execution, and production readiness
• Serve as a trusted technical advisor to customer stakeholders, including CTOs, Heads of AI/ML, and platform engineering teams
• Deliver compelling technical presentations, demos, and workshops that clearly communicate the value of Nebius across different customer segments
• Execute demos and PoCs to demonstrate performance, scalability, and cost efficiency of Nebius solutions
• Translate customer requirements into scalable, production-ready architectures and best practices
• Collaborate closely with Sales, Product, and Engineering to align customer needs with Nebius capabilities and roadmap
• Act as a technical advocate for customers internally, ensuring feedback is incorporated into product and go-to-market strategy
• Support regional go-to-market efforts, including events, meetups, webinars, and technical content creation
• Contribute to building repeatable technical playbooks and assets for the European market

We expect you to have:

• 2–5+ years of experience in technical roles such as Solutions Architect, Cloud Architect, Sales Engineer, or similar, with strong customer-facing exposure
• Proven experience in presales or customer-facing technical roles, including discovery, solution design, and PoC execution
• Strong ability to deliver technical pitches and clearly explain complex infrastructure and AI/ML concepts to both technical and business audiences
• Experience positioning cloud or infrastructure solutions and articulating value propositions in competitive environments
• Solid understanding of ML/AI workloads, including training and inference, and the underlying infrastructure requirements
• Experience with cloud platforms, Kubernetes, and distributed systems
• Hands-on experience with Infrastructure as Code (e.g., Terraform) and scripting/programming (Python preferred)
• Strong communication and storytelling skills, with the ability to adapt messaging across different customer segments
• Deep understanding of the European market, including customer expectations, buying behaviors, and local ecosystem
• Fluency in English plus another language preferred (both written and spoken), with the ability to engage confidently with local customers and stakeholders
• A highly customer-centric mindset, with the ability to balance technical depth and business value

It will be an added bonus if you have:

• Experience with GPU-accelerated workloads and AI infrastructure (NVIDIA ecosystem, CUDA, etc.)
• Hands-on experience with MLOps tools and frameworks (Kubeflow, MLflow, etc.)
• Familiarity with HPC environments and schedulers (e.g., Slurm)
• Experience contributing to regional go-to-market or developer/community initiatives

The role

We seek an experienced Specialist Solutions Architect to support AI-focused customers leveraging Nebius services. In this role, you will be a trusted advisor, collaborating with clients to design scalable AI solutions, resolve technical challenges and manage large-scale AI deployments involving hundreds to thousands of GPUs.

You’re welcome to work on-site in Amsterdam or remotely from any other EU country.

Your responsibilities will include:

• Designing customer-centric solutions that maximize business value and align with strategic goals.
• Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
• Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
• Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

We expect you to have:

• 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
• Strong understanding of ML ecosystems, including models, use cases and tooling.
• Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
• Hands-on knowledge of frameworks like PyTorch or JAX.
• Excellent verbal and written communication skills.

It will be an added bonus if you have:

• Expertise in deploying inference infrastructure for production workloads.
• Ability to transition ML pipelines from POC to scalable production systems.

Preferred tooling:

• Programming Languages – Python, Go, Java, C++
• Orchestration – Kubernetes (K8s), Slurm
• DevOps Tools – Git, Docker, Helm
• Infrastructure as Code (IaC) – Terraform
• ML Frameworks and Libraries – PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn

The role 

We are seeking a Channel Partner Manger to lead engagement and growth with our most strategic partners in the Systems Integrator (SI), Managed Service Provider (MSP) and Value-Added Reseller (VAR) segments in the DACH and Nordics region. This senior-level role will work hand-in-hand with the Head of Channel and Head of the Region to develop and execute strategies that position Nebius as the partner of choice for these key segments.

The ideal candidate will bring extensive experience managing and scaling relationships with SIs, MSPs, and VARs, a strategic mindset and the ability to drive impactful partner enablement programs. This is a high-impact role, offering the opportunity to shape Nebius’ partner ecosystem and contribute to the company’s long-term growth.

You’re welcome to work remotely from the DACH or Nordics region.

Your responsibilities will include: 

• Strategic partner engagement: Build and deepen relationships with top SIs, MSPs and VARs, ensuring alignment with Nebius’ strategic goals and objectives
• Partner enablement: Design, develop and execute partner enablement programs that equip partners to successfully position and sell Nebius’ GPU IaaS solutions
• Collaboration with leadership: Work closely with Head of Channel and Head of the Region to align on strategic priorities, partner initiatives and business growth opportunities
• Contract negotiation and execution: Partner with team members to negotiate agreements, finalize contracts and ensure smooth implementation of sales enablement initiatives
• Business development: Identify new partnership opportunities within the SI, MSP and VAR segments, driving incremental revenue growth
• Sales alignment: Collaborate with sales teams to ensure seamless integration of partner activities into the broader sales strategy, tracking progress against key metrics
• Performance analysis: Monitor and analyze partner performance, providing actionable insights to refine programs and maximize impact
• Travel: up to 25% 

We expect you to have: 

• A minimum of 7-10 years of DACH and Nordics channel management experience, with a proven track record of working with enterprise-level partners in the SI, MSP, and VAR sectors. Experience working with enterprise customers to scale and drive adoption of cloud-based solutions is essential
• Strong, existing relationships with key SIs, ISVs, and MSPs who have a track record of serving enterprise customers. You should be able to leverage this network to accelerate the growth of Nebius' partner ecosystem
• Strong technical knowledge of cloud-based solutions, with experience enabling partners to sell complex products (preferably GPU IaaS or similar cloud infrastructure solutions) to enterprise customers
• Demonstrated experience in working with enterprise sales teams and marketing functions to co-create sales strategies, develop marketing materials, and execute joint initiatives that resonate with large-scale enterprise customers
• Ability to develop high-level strategic plans for enterprise channel growth while also diving into the tactical aspects of partner enablement, contract negotiations, and performance tracking
• Experience selling, enabling, and supporting enterprise solutions, particularly in cloud, IaaS, and GPU-based offerings. Comfort in understanding and articulating the technical value of solutions to both technical and business stakeholders within enterprise accounts
• Demonstrated success in driving revenue growth and scaling partner ecosystems in an enterprise context
• Ability to present Nebius effectively on presentations, with senior leadership, technical teams, and enterprise partners, ensuring clear and actionable messaging around Nebius’ offerings
• Fluent German and English are a must have

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The team

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects. You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Manager, you will be key in ensuring the maintenance and efficiency of our data center's IT infrastructure.

Your role involves leading a team that works directly with cutting-edge technologies, including the advanced H200 GPU cloud cluster. You’ll be responsible for overseeing the IT infrastructure, handling hardware troubleshooting and resolution, and ensuring critical systems run smoothly.

Your responsibilities will include: 

• Manage IT support team to achieve KPI in IT infrastructure support and project planning.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
• Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations.
• Manage IT support that includes diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center’s IT infrastructure.
• Manage Project tasks that include installation, upgrading and dismantling of hardware based on operational requests and requirements.
• Manage additional processes around asset management, Return Merchandise Authorizations (RMAs).

We expect you to have: 

• 5+ years of team management, hands-on experience in diagnosing and resolving server hardware issues.
• A solid understanding of data center operations, as well as server and network equipment principles.
• Practical experience in project planning and management.
• Knowledge of the ITIL methodology, the operational activities of the technical support service (ITSM).
• Basic proficiency in the Linux operating system and familiarity with command-line tools.
• Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables.
• Advanced Excel skills, including proficiency with pivot tables, formulas, lists and graph creation.
• A proactive, responsible and goal-oriented approach to work.

It will be an added bonus if you have: 

• ITIL and/or PMI certification.
• Driving License (Category B)

The Role

We are looking for a IT Support Manager in our data center, the key person in managing IT infrastructure maintenance. You will manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters. This role is focused on ensuring stable, efficient, and scalable operations through people leadership, structured support processes, and hands-on technical oversight.

You will own day-to-day IT support operations, oversee maintenance and incident resolution for GPU clusters, and ensure high service levels across hardware, network, and field support activities. You will act as a key escalation point, drive operational improvements, and align support execution with broader data center objectives.

You are welcome to work from our data center in  Mäntsälä, Finland.

Your responsibilities will include

• Lead and manage L1, L2, IT infrastructure and Field Network Engineers supporting data center IT infrastructure and GPU clusters and region IX colocations.

• Ensure high availability and reliability of GPU clusters and IT infrastructure

• Act as the primary escalation point for complex hardware, network, and operational incidents

• Monitor and drive SLA, KPI, and incident resolution performance across IT support services

• Oversee proactive maintenance, troubleshooting, and problem management activities

• Collaborate with infrastructure engineers, vendors, and colocation partners to resolve issues and deliver improvements

• Maintain and improve support processes, documentation, and team training materials

• Manage IT asset lifecycle activities, relates to responsibility area, including RMAs

We Expect You to Have

• 3+ years of experience managing technical support teams in a data center or similar critical infrastructure environment.

• Strong hands-on background in diagnosing and resolving server hardware issues, including GPU-based systems, fiber networks.

• Solid understanding of data center operations, server platforms, and enterprise networking principles.

• Practical experience with IT service management processes (ITIL / ITSM).

• Basic proficiency with Linux/Unix operating systems and command-line tools.

• Proven ability to manage operational KPIs, incidents, and escalations.

• Analytical skills

• Proactive mindset, strong sense of ownership, and the ability to lead teams in high-pressure environments.

• High proficiency in spoken and written English.

It will be an added bonus of you have: 

• Relevant certifications and trainings

New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role

As an IT Datacenter Technician, you will play a vital role in maintaining and optimizing the IT infrastructure within our data center. This includes working hands-on with modern technologies such as the advanced H200 GPU cloud cluster. Your responsibilities will encompass supporting the data center’s IT infrastructure, troubleshooting and resolving hardware issues, and ensuring the smooth operation of critical systems. Your responsibilities will include troubleshooting and resolving hardware issues, performing hardware and network diagnostics, ensuring the smooth operation of critical systems, and carrying out physical repairs. The role may also involve travel between data centers and participation in on-call rotations.

You’re welcome to work at our data center in Mäntsälä, Finland. 

Please note that this is a shift work (day & night shift).

Your responsibilities will include: 

• Monitor and support the IT infrastructure to ensure optimal performance and uptime.

• Diagnose and resolve issues related to server and network hardware within the data center.

• Perform installation, upgrades, and decommissioning of IT hardware in accordance with operational requirements.

• Manage and maintain fiber optic and patch cable connectivity.

• Handle Return Merchandise Authorizations (RMAs) in compliance with company procedures and documentation.

• Collaborate with internal teams to resolve technical and operational issues.

• Maintain and update documentation, manuals, and procedures related to hardware configuration, troubleshooting, and maintenance.

We expect you to have: 

• Solid understanding of server and networking equipment.

• Practical, hands-on experience with server hardware, network switches, and fiber optic cabling.

• Proven ability to diagnose and resolve hardware-related issues.

• A proactive, responsible, and results-driven work attitude.

It will be an added bonus if you have: 

• Valid Category B driving license.
• Basic knowledge of the Linux operating system and familiarity with command-line tools.

Summary: 

Locations: Finland, Israel
Duration: 2-3 months
Start date: June 2026 
Compensation: Paid
Eligibility: Current college/university student (Computer Science or related field), Recent Graduate or Early Career specialist
Work authorization: Permitted to work in the job’s location

Role description 

As an IT Datacenter Technician Intern, you will learn to play a vital role in maintaining and optimizing IT infrastructure within our data centers. This includes working hands-on with modern GPU cloud cluster technologies. Your responsibilities will involve learning how to support data center IT infrastructure, troubleshoot and resolve hardware issues, perform physical hardware repairs, and ensure the smooth operation of critical systems.

This is a shift-based role and provides an opportunity to become a full-time Nebius L1 IT Technician.

Skills you will learn: 

• Diagnosing and resolving issues related to IT hardware, while ensuring continuous support of the data center’s IT infrastructure.
• Collaborating effectively with internal teams and external contractors to address technical and operational challenges.
• Installing, upgrading, and dismantling hardware based on operational requests and requirements.
• Managing and maintaining the connectivity of fiber optic cables and patch cords.
• Planning, executing, and monitoring regular IT tasks to maintain and improve infrastructure operations.
• Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures.
• Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting, and maintenance.
• Collaborating cross-functionally with other teams.

We expect you to have: 

• Enrollment in or recent graduation from an accredited college, university, or technical school with a focus on Information Technology, Computer Science, Engineering, or a related field.
• Be at least 18 years old by the internship start date.
• Be eligible to work in the country where the position is located, without requiring sponsorship.
• A demonstrated strong interest and foundational knowledge in IT data center operations, networking, hardware, and software.
• The ability to comply with all safety, security, and confidentiality policies of the IT data center.
• Availability to commit to the full internship duration (minimum of 8 weeks, full-time).

What we offer:

• Competitive salary and comprehensive benefits package.
• Mentorship from experienced infrastructure professionals.
• Hands-on experience with real workloads and systems.
• A dynamic and collaborative work environment that values initiative and innovation.
• Opportunity to be considered for a full-time role after the Early Talent Program.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role 

We are looking for an experienced Environmental Health Safety (EHS) Specialist to oversee and continuously improve health, safety, and environmental practices at our data center in Mäntsälä.

This is a critical on-site role ensuring compliance, operational safety, and a strong safety culture in a high-performance, mission-critical environment.

Your responsibilities will include: 

• Own and develop Environmental, Health & Safety (EHS) systems to ensure a safe, compliant, and high-performing workplace
• Act as the primary point of contact for local authorities and regulatory bodies (e.g., environmental reporting, fire safety, chemical safety, energy efficiency)
• Ensure the reliability, compliance, and continuous improvement of safety-critical systems (fire protection, emergency systems, equipment and tool safety, etc.)
• Lead risk assessments, safety procedures, and incident management processes; ensure documentation is accurate, up to date, and consistently followed
• Drive incident reporting, investigation, and corrective/preventive actions (CAPA)
• Maintain EHS data, KPIs, and reporting; lead internal audits and support external audits and inspections
• Partner with cross-functional teams (engineering, operations, facilities) to embed safety into daily operations
• Promote a proactive safety culture through training, communication, and continuous improvement initiatives  

We expect you to have: 

• Bachelor’s or Master’s degree in Occupational Health & Safety, Environmental Science, Engineering, or a related field
• Proven experience in a similar EHS/OHS role, ideally in industrial, construction, or mission-critical environments
• Strong knowledge of Finnish and EU legislation related to health, safety, and environmental compliance
• Fluency in Finnish and English (minimum CEFR B2 level)
• Ability and willingness to work primarily on-site in Mäntsälä
• Strong communication, stakeholder management, and organizational skills
• Analytical, structured, and solution-oriented mindset

It will be an added bonus if you have:   

• Experience in data centers or other critical infrastructure environments
• Experience working in international organizations
• Familiarity with certified management systems (e.g., ISO 45001, ISO 14001)
• Experience with audits, certifications, and regulatory inspections

The role

As a Field Network Engineer at Nebius, you will be responsible for providing IT support, deploying data center IT infrastructure and managing projects & IT operations, primarily at our Data Center in Mäntsälä, Finland, home to a major GPU cloud installation. 

You’re welcome to work in our location in Mäntsälä, Finland.  

Your responsibilities will include: 

• Assist in the preparation and deployment of new infrastructure for upcoming launches.
• Troubleshoot and resolve hardware and network-related issues within our data center.
• Manage and coordinate remote IT operations by collaborating with smart hands.
• Be prepared to travel for on-site installations and technical support.
• Work closely with cross-functional teams and external contractors to ensure seamless project execution.
• Develop and maintain comprehensive technical documentation detailing service operations and best practices.

We expect you to have:

• 3+ years of hands-on experience in project planning and technical problem-solving.
• Strong understanding of network technologies, including data center, server and network equipment.
• Proficiency in IT hardware components, diagnostics and troubleshooting.
• Proactive, responsible, and goal-oriented mindset.
• Excellent written and verbal communication skills in English.
• Willingness to travel regularly for business trips.
• Relevant certifications (e.g., CCNA, CCNP)
• Valid Driving License 

It will be an added bonus of you have: 

• ITIL or/and PMI Certification

The role 

Nebius is building next-generation AI infrastructure at scale. We are looking for a Field Technical Lead to drive on-site execution of new data center deployments, leading technical teams and contractors while ensuring high-quality, on-time delivery. This position requires frequent travel to data centers during key deployment phases. The person in this role can be located anywhere in the EU or UK but must be available for regular travel to data center deployments around EU/UK. 

Your responsibilities will include: 

• Technically lead on-site deployment of GPU-based compute clusters, storage systems, and high-speed networking in data centers.
• Support Project Managers in planning, coordinating, and tracking project delivery activities.
• Organize and supervise contractors, vendors, and internal technical teams to ensure smooth execution of deployment workstreams.
• Proactively identify, troubleshoot, and resolve technical and operational issues during deployments.
• Maintain clear and accurate project documentation, including deployment plans, risk logs, issue trackers, and acceptance reports.
• Ensure transparent communication with all stakeholders by providing regular status updates, escalating blockers, and managing expectations.
• Collaborate closely with cross-functional teams including engineering, networking, operations, and supply chain.
• Participate in related project activities such as automation initiatives, process improvements, and post-deployment support when required.

We expect you to have: 

• Proactive, ownership-driven leader with the ability to anticipate issues, drive decisions on-site, and lead teams through complex deployments.
• Proven hands-on experience with data center infrastructure deployments, ideally in high-performance computing or AI-focused environments.
• Strong understanding of data center operations including racking, structured cabling, power planning, and cooling considerations.
• Technical knowledge of GPU servers, compute nodes, storage platforms, and high-speed networking technologies.
• Experience working within project delivery frameworks, collaborating closely with Project Managers, and managing subcontractors or vendors.
• Excellent problem-solving skills with the ability to troubleshoot and resolve issues in on-site, time-critical environments.
• Strong communication skills in English, both written and verbal.
• Ability to document processes, maintain tracking systems, and produce clear, structured deployment and status reports.

It will be an added bonus if you have: 

• Understanding of construction projects structure and key risk factors in facility build-outs.
• Knowledge of HPC
• Experience in business processes design or automation tools development.
• PMP, PRINCE2, or similar industry certifications.

New data center development:

We give you the opportunity to work with cutting-edge technologies in data operations, cloud computing and infrastructure management. As global data center operations grow, there will be ample opportunities for career progression. Working in the data center directly impacts performance, customer satisfaction and efficiency, with the opportunity to contribute to new data center projects.You’ll collaborate with experts in AI data center development and operations, gaining insights from leaders in the field. This environment fosters innovation, and allows you to work on solutions that exceed industry standards in design and deployment.

The role 

We’re looking for a Senior Data Center IT technician to troubleshoot and solve data center IT hardware issues. This is a position for a technical expert working at the intersection of multiple technical and operational domains.

You’re welcome to work in our data center in Mäntsälä, Finland.

Your responsibilities will include: 

• Solve the most challenging firmware and hardware related issues with servers, involving in-depth knowledge of system architecture and advanced troubleshooting
• Take charge of hardware problem management, workarounds and solutions
• Act as a subject matter expert and point of escalation for team members
• Create new processes and documentation for IT hardware team
• Collaborate with R&D to improve our hardware designs
• Collaborate with vendors on warranty replacements (RMA)
• Improve support processes, documentation and training materials

We expect you to have: 

• Knowledge of data centers, and server equipment
• Deep knowledge of IT hardware and practical experience of troubleshooting
• Advanced skills working with the Unix/linux operating system and command line
• Experience with equipment monitoring, data analysis and presentation
• Proactiveness and sense of responsibility
• High proficiency in spoken and written English

It will be an added bonus if you have: 

•  Skills of repairing electronics at the component level (SMD)
• Knowledge of network equipment and troubleshooting
• Driving license type B

Senior Engineer, Process Engineering | Global R&D Process Engineering Program

As a Senior Engineer, Process Engineering within ASM’s Global R&D Process Engineering Program, you will develop next‑generation semiconductor technologies. For the first 18 to 24 months, you will onboard into a comprehensive development program, combining structured learning with hands‑on work using ASM’s world‑leading semiconductor processing equipment. This phase is designed to accelerate technical depth, process mastery, and integration into ASM’s global R&D community.

Following the initial 18 to 24 months in the Global R&D Process Engineering Program, you will relocate to one of ASM’s state‑of‑the‑art R&D centers in Japan, Korea, or the United States (Arizona) for a permanent role. You will apply the technical depth and process expertise you have developed to advance new technologies at the core of one of ASM’s key business units, working closely with leading scientists, engineers, and product teams to translate innovation into industrial impact.

Take a closer look at the role:

• Work with semiconductor processing equipment to research, develop and optimize unit processes focused on the deposition of metal and dielectric films via ALD, PEALD, Epitaxy, and/or PECVD.
• Develop innovative ideas, staying abreast of state-of-the-art processing applications in the semiconductor industry to be effective.
• Process consulting, including writing technical papers on advanced process applications and Intellectual Property creation.
• Participate in and drive technical problem-solving sessions using the related scientific method and industry tools, such as Ishikawa diagrams.
• Design and conduct experiments, in addition to measuring and interpreting experimental output, aimed at fulfilling stated objectives using Design of Experiments (DOE) and Response Surface Methodology (RSM).
• Troubleshoot equipment problems and is personally and actively engaged in problem via “hands-on” modalities.
• Work directly customers and central marketing to understand and define requirements to successfully execute and document customer demonstrations.
• Develop methods and techniques for integrating metal and/or oxide films into existing and future device technologies.
• Ensure successful product transfer to customer base by performing demonstrations, traveling to support customer sites (up to 10% travel required), and drafting documentation regarding process development, tool operation and maintenance.
• Produce technical papers on process, equipment, and device integration improvement strategies and presents to professional audience.

Qualifications

• PhD degree in Chemical Engineering, Materials Science, Electrical Engineering, or Physics
• 0-7+ years of combined education, research, and work experience with:
• Cure, oxidation, ALD, CVD, Epitaxy, PECVD and/or other thin film deposition.
• Materials characterization techniques such as XPS, SIMS, RBS, AFM, XRR, XRD, TEM, SEM and ellipsometry.
• Knowledge of electrical characterization techniques for CMOS devices.
• Application of dielectric and/or metal films for logic and memory structures.
• Training in CFD (computational fluid dynamics), either theoretical or practical is preferred.
• Knowledge of electrical characterization techniques for CMOS devices is preferred

Skills

• Able to independently manage complex process development projects
• Creative problem solving with experience in developing new films for emerging applications and experience in chemistry/materials characterization.
• Understand interplay between hardware design (e.g., chemical reactor design) and operation and process outputs
• Understand of requirements for integration of metals as work function materials and barrier layers in FEOL and BEOL process flows
• Demonstrated ability to develop and completely characterize deposition processes using first principles and experimental design techniques (e.g., DOE, RSM).
• Experience with the theory, practice, and interpretation of materials characterization techniques such as XPS, SIMS, RBS, AFM, XRD, HRTEM, FESEM, Auger, Raman and ellipsometry.
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs

Work location & transfer requirements:

For your first 18-24 months, you’ll complete your training at one of our flagship process development hubs in Leuven (Belgium), in or Helsinki (Finland), Upon completion, you will transfer to one of our Key Product Unit (KPU) Process teams for a permanent role in ASM in either:

• Greater Tokyo, Japan,
• Phoenix, Arizona, US 
• Dongtan Semiconductor Valley, South Korea 

Why join ASM?

• Be part of ASM’s long‑term investment in R&D talent, with a program explicitly designed to accelerate your career through a program designed to develop future technical leaders within the organization.
• Be part of a globally respected, financially strong technology leader in ALD, with a strong, long‑term vision, a values‑driven culture, and a deep legacy of materials discovery and innovation backed by a defensible IP portfolio
• Process Engineering at ASM is rooted in scientific rigor and technical excellence, with original thinking, teamwork, and creation of high‑impact intellectual property driving technology roadmaps and real‑world innovation

Senior Process Engineer 3D Integration/Advanced Packaging 

ASM is a leading global supplier of products, services, and materials for semiconductor processing. For more than half a century, innovation has been at the core of everything we do. Our smart, ambitious people are dedicated to creating cutting-edge solutions for the world’s leading semiconductor providers. Every day we push the development of next-generation computer-chip technology, always staying a few steps ahead of what’s next.

he talented, enthusiastic people at ASM are just like you: dedicated to improving people’s lives and unlocking new potential. With our collaborative approach to R&D, we advance key semiconductor technologies and platforms like ALD, epitaxy, PEALD, PECVD, and vertical furnaces. And we have recently entered the promising high-growth market: silicon carbide epitaxy. Year after year, our innovations help to make chips smaller, faster, and more powerful. In fact, you will find our technology in every aspect of modern life: in AI, medical equipment, 5G, smartphones, autonomous driving, and more. 

We are looking for a talented individual to join our Corporate Research & Development Team in Helsinki, FINLAND. In the role of Senior Process Engineer we want you to learn, grow, and bring in your unique set of skills to develop groundbreaking innovations in the field of atomic layer deposition (ALD). You will work alongside your colleagues, putting your expertise in chemistry, material science and process engineering into action in order to innovate: From idea creation to integrated process flows, enabling us to make a difference and create value for our internal and external customers. Besides technical excellence, we are looking for people who share our values, help each other, and communicate clearly across teams and organizations. Your effort today will define the world of tomorrow.

Take a closer look at the responsibilities:

• Strategic Leadership: Spearhead the development and implementation of strategies for seamless device integration, ensuring unmatched performance and efficiency.
• Innovation Catalyst: Innovate and develop new thin film processes and applications in the areas of logic devices, interconnect, 3D integration and advanced packaging.
• Experimental Proficiency: Design and conduct experiments, measurements and drive conclusions out of complex experimental data sets.
• Process Optimization: Work hands-on with state-of-the-art semiconductor process equipment and optimize processes alongside the hardware for maximum efficiency.
• Collaborative Synergy: Communicate effectively with other ASM and customers R&D teams to understand and define requirements in order to successfully execute projects and demonstrations.
• Global Influence: Ensure successful product transfers to customers by performing demonstrations, knowledge transfer, and traveling when needed to support other ASM sites.

We could be a great match for each other if you have:

• A PhD degree in physics, chemistry, chemical engineering or materials science, preferably with a thesis related to the semiconductor (or adjacent industries)

• 3+ years of experience in semiconductor processing and/or device integration.
• Knowledge of 3D integration (W2W, D2W bonding) and/or advanced packaging applications (memory-on-memory, logic-on-memory, imager stacking, Low Temperature devices, ...) is preferred.
• Prior experience with thin film deposition techniques (e.g., ALD, CVD) and their characterization methods (e.g., CSAM, WCA, XPS, AFM, XRD, XRF, electrical characterization and ellipsometry)
• A pragmatic and hands-on approach combined with the ability to work independently. 
• Demonstrated understanding of semiconductor physics, processing equipment technology, device integration and/or advanced chemistries
• A curious mindset, able to synthesize the complex and drive pragmatic solutions forward.
• The Ability to plan, execute and communicate projects from beginning to end and across stakeholders.
• An empathic personality who adapts well with different cultures and working styles 
• Excellent verbal and written communication skills, with ability to clearly communicate advanced technical constructs.

Disclaimer: The internal job title for this role will be in line with our matrix structure and will depend on seniority.

We are looking for a talented individual to join our Corporate Research & Development Team in Helsinki, Finland. In the role of a Senior Engineer, Process Engineering we want you to learn, grow, and bring in your unique set of skills to help us in developing groundbreaking innovations in the field of atomic layer deposition (ALD). You will work alongside your colleagues, putting your expertise in chemistry, material science and process engineering into action in order to innovate: From idea creation to integrated process flows, enabling us to make a difference to and create value for our internal and external customers. Besides technical excellence, we are looking for people who share our values, help each other, and communicate clearly across teams and organizations. Your effort today will define the world of tomorrow.

Take a closer look at the responsibilities

• Innovate and develop new thin film processes and applications in the areas of logic, memory, analog and power
• Design and conduct experiments, measurements and drive conclusions out of complex experimental data sets
• Work hands-on with state-of-the-art semiconductor process equipment and optimize processes alongside the hardware for maximum efficiency
• Communicate effectively with other ASM and customers R&D teams to understand and define requirements in order to successfully execute projects and demonstrations
• Ensure successful product transfers to customers by performing demonstrations, knowledge transfer, and traveling when needed to support other ASM sites

We could be a great match for each other if you have:

• A PhD degree in physics, chemistry, chemical engineering or materials science, preferably with a thesis related to the semiconductor (or adjacent industries)
• Prior experience with thin film deposition techniques (e.g., ALD, CVD) and their characterization methods (e.g., XPS, AFM, XRD, XRF, electrical characterization and ellipsometry)
• Demonstrated understanding of semiconductor physics, processing equipment technology, and/or advanced chemistries
• A curious mindset, able to synthesize the complex and drive pragmatic solutions forward
• Ability to plan, execute and communicate projects from beginning to end and across stakeholders
• The passion and drive to take charge of your career, grabbing professional and personal development opportunities with both hands.

Why choose a career at ASM?

We offer you an interesting opportunity to be part of innovative and truly international team in Helsinki. Our office is located on the Kumpula campus of University of Helsinki, easily accessible by public transportation. We have flexible working hours and a hybrid working model. Our comprehensive range of benefits include for example meal vouchers, occupational healthcare and medical and life insurances. We also offer extensive relocation support for candidates located outside of Finland. 

Join ASM as a Senior Engineer I, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance of thermal and plasma ALD equipment
• Collaborate with Process Engineers to resolve hardware and process related issues
• Conduct root cause analysis and implement effective solutions for equipment failures
• Support the installation and qualification of new equipment and facility upgrades
• Assist in spare parts and chemical inventory management
• Document completed work with clear and concise technical reporting
• Ensure compliance with safety and clean room protocols

Skills

We are looking for someone who has the following knowledge and experience:

• Bachelor’s degree or higher in the field of engineering or science with +1 years of relevant experience
• Understanding of vacuum technology and mechanical systems (e.g., gas lines, heaters, pumps)
• Experience working with chemicals is a plus
• Familiarity with thin film deposition techniques such as ALD and PECVD is a plus
• Awareness of safety measures of working in semiconductor environment
• Ability to read and interpret technical drawings and process flow diagrams
• Strong analytical and troubleshooting skills
• Fluent written and verbal communication skills in English is required

Join ASM as a Technician II, Equipment Engineering and become a key contributor at the forefront of semiconductor innovation! In this hands‑on, technology‑rich role, you’ll work directly with our advanced thermal and plasma ALD systems, ensuring the tools that enable next‑generation chip manufacturing perform at their best every day. You’ll be part of an expert R&D and engineering environment - digging into complex mechanical, electrical, pneumatic, and vacuum systems; troubleshooting precision tools; and supporting engineers on high‑impact hardware and process challenges. Whether you’re investigating alarms, performing preventive maintenance, helping install new equipment, or driving root‑cause analysis, your work directly supports ASM’s reputation for world‑class reliability and performance.

If you love solving problems, working with sophisticated high‑tech equipment, and contributing to innovations that power phones, cars, data centers, and more, this role puts you at the heart of it. You’ll grow your skills, collaborate with highly skilled engineers, and make a measurable impact on technology used around the world - all while learning from the best in the industry.

Key Responsibilities

• Perform preventive and corrective maintenance on thermal and plasma ALD equipment.
• Troubleshoot mechanical, electrical, pneumatic, and vacuum‑related issues on R&D tools.
• Assist equipment and process engineers in resolving hardware and process-related problems.
• Conduct basic root cause analysis and implement corrective actions under engineer guidance.
• Support installation, modification, and qualification of new equipment and facility upgrades.
• Monitor tool status, alarms, and performance; escalate issues appropriately.
• Assist in spare parts, consumables, and chemical inventory management.
• Maintain accurate documentation of maintenance activities, tool status, and repair actions.
• Follow all required cleanroom, safety, and chemical handling protocols.

Skills & Qualifications

Ideally, we’re looking for someone with:

•  Associates' degree in electronics, mechatronics, mechanical engineering, automation, chemical engineering or a related field.
• 1+ years of hands‑on experience working with complex equipment, high‑precision tools, or automation systems.
• Basic understanding of vacuum systems, pumps, gas lines, heaters, valves, and related mechanical assemblies.
• Experience working with chemicals or in a semiconductor cleanroom is considered an advantage.
• Familiarity with thin‑film deposition techniques (ALD, PECVD) is a plus.
• Ability to read and interpret mechanical schematics, wiring diagrams, and P&IDs.
• Strong analytical, troubleshooting, and problem‑solving skills.
• Good communication skills and fluency in English (written and verbal).

About the Consumer Pricing and Discounts Domain

The Consumer Pricing and Discounts Data Science team is committed to consumer-first pricing and discounts that are fair, transparent, and compliant. We create innovative pricing & discounts solutions that offer clear value for our consumers with a focus on affordability. We collaborate cross-functionally to achieve both short-term and long-term business goals, balancing topline impact with bottom-line profitability tradeoff. Our team of Data Scientists partners closely with the Strategy & Operations business team as well as Product & Engineering, conducting experiments, advanced analytical data exploration, algorithmic modelling and operational reporting to enhance our consumer pricing & incentives strategies.

What you’ll be doing

As a Senior Data Scientist at Wolt, your role involves diving into our data to solve crucial business problems. This role is a great fit for a versatile generalist who can bridge pricing and growth initiatives, connecting the dots across functions to drive business impact. It suits someone who thrives in a cross-functional environment, brings strong business judgment, and can balance priorities within a dynamic team. The position plays a key role in shaping strategy while keeping execution aligned with broader objectives.

The scope spans the full lifecycle - from research and discovery to modelling and experimentation. Responsibilities include defining success through clear measurement frameworks, identifying business opportunities, and tracking performance via reporting. It’s an opportunity to turn insights into action and influence outcomes.

Our humble expectations

• 5+ years of experience in an analytics or data science position
• Proficiency in SQL and Python/R
• Prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar
• Strong business acumen and ability to connect analytical work (models, research, frameworks) to real business impact

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges, together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time, combined with differences in the economics and dynamics of the cities we operate in, make Wolt both a challenging and interesting company to practice analytics!
• You can choose the location from our tech hubs in Helsinki or Stockholm. You have the chance to decide the ways of working: hybrid, at the office, or remote within Finland or Sweden. 💙
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

For any further questions about the position, you can turn to Senior Talent Acquisition Partner - Zhanna Filintseva via zhanna.filintseva@wolt.com

The Courier Analytics Team at Wolt focuses on solving complex delivery-related logistical and operational challenges, and our objective is to improve Wolt’s logistics efficiency while delivering an exceptional delivery experience for all parties in our 3-sided marketplace.

Data Scientists at Wolt work to uncover insights and turn them into relevant recommendations, driving decisions for the entire organisation. On the Courier team, we are particularly focused on optimising routing and task assignment efficiency,  predicting delivery times with higher accuracy, and aiming for a flawless delivery experience for both our couriers and customers to boost retention. 

We achieve this by ensuring Courier Group’s product development is rooted in experimentation with the primary goal of delivering impactful results rather than sole features.  By analytical deep-dives, impact estimation, and delving deep into observational data to expose hidden trends and untapped opportunities, our Data Scientists serve as objective advisors, helping to decipher the 'why' behind the data, thereby enabling smarter decisions that align with our overall business strategy. 

What you’ll be doing

• Take Ownership: Drive the Logistics analytics topics within Courier Analytics, becoming the go-to expert in this critical area.
• Drive Experiment-Guided Product Development: Serve as the catalyst for analytical deep-dives and controlled experiments that illuminate Wolt's complex marketplace dynamics and causal chains.
• Champion Statistical Rigour and a Data-Driven Mindset: Serve as an internal advocate for the crucial role of statistical rigour in data analysis. Your advocacy will foster a culture where data isn't just used, but used wisely, reinforcing the integrity of our decision-making processes.
• Collaborate Across Teams: Work closely with cross-functional teams, including Product, Design, Engineering, and Operations, to integrate data-driven decision-making into their workflows.

Our humble expectations

• 5+ years of experience in an analytics or data science position
• Proficiency in SQL and Python/R, and AI IDE tools
• Hands-on experience in designing and analysing A/B testing, coupled with knowledge of quasi-experimental methodologies
• A strong grasp of core concepts and models for causal inference, enabling you to expose complex cause-and-effect relationships within data
• Prior experience building intuitive data visualizations and dashboards that influence business decisions, utilizing tools like Tableau, Mixpanel, Looker, or similar

What we offer

• The online delivery platform that Wolt is building will offer you interesting and complex challenges, together with the opportunities to create a big impact with your skills. Lots of geolocational and temporal data in real-time, combined with differences in the economics and dynamics of the cities we operate in, make Wolt both a challenging and interesting company to practice analytics!
• You have the chance to decide the ways of working: hybrid, at the office, or remote within Stockholm or Helsinki. 💙
• You would get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognize that if we don’t learn, we won’t stay still but fall behind and keep in mind that Luke was Yoda’s greatest achievement.

Next steps

The position will be filled as soon as we find the right person, so make sure to apply as soon as you realize you really, really want to join us!

For any further questions about the position, you can turn to Senior Talent Acquisition Partner - Zhanna Filintseva via zhanna.filintseva@wolt.com

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Country for the Nordics , joining our Implementation team.

What you bring

• Extensive payroll experience in a client payroll environment.
• Expert legislative knowledge in said region with specialism in Denmark.
• Payroll implementation experience.
• Strong communication skills for explaining payroll processes and issues to customers and other stakeholders.
• Strong experience of using Intega payroll software in Denmark
• Deep knowledge in using local payroll tools and software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Experience in accounting/reconciliations.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Act as a true subject matter expert for the Nordics (focus on Denmark)
• Attend Sales calls as the Country Payroll Lead
• Participate in Sales hand-over, Lead client hand-over and client kick-off calls
• Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery
• Lead the process from inception through to Parallel runs and the first month of ‘Live’ payroll before handing over to Payroll Operations
• Ensure that there is a record of all decisions that were taken throughout the implementation process and ensure Payroll Operations have full visibility including any Standard Operating Procedures that they will require to fulfil ‘Business As Usual’
• Develop and maintain detailed project plans & timelines.
• Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers.
• Develop and implement standardised payroll processes, project plans and procedures to ensure consistency and efficiency.
• Provide ongoing support during and after the implementation to resolve any issues or challenges.
• Support the wider implementation team (including Payroll Generalist) and ops team.
• Have a focus on KPIs and SLAs.
• Skilled in implementing and improving processes.
• Ability to mentor, support and lead our Payroll Generalists who will be working alongside you.
• Working with internal teams to improve our platform, completing UAT testing through to shipping. Ensuring all changes are documented .

Practicals

• You'll report to: Senior Director, Payroll Country Compliance and Audit
• Team: Payroll Implementation
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Nordics
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

Your Impact

We are seeking highly skilled and innovative Machine Learning Scientists to join our AI team, focusing on AI applications (LLM and Computer Vision) in Cloud, Devices and Robotics. As a key member of our research and development efforts, you will play a crucial role in advancing the state-of-the-art in Large Language Models (LLMs), Multimodal Large Language Models (MLLMs), Computer Vision and GenAI technologies for law enforcement and beyond. You will collaborate with cross-functional teams to design, develop, and deploy cutting-edge LLM, MLLM, CV models and algorithms and solutions that enable intelligent reasoning, perception and understanding of multimodal data.

What You’ll Do
Location: any cities with Axon Engineering Hub in US, Vietnam, EU (see https://www.axon.com/company)

• EU: Tampere, Finland or London, UK or Brussels, Belgium 

Responsibilities

• Own one or more key technical areas across LLM, MLLM, CV product portfolio.
• Provide technical leadership to junior scientists, guiding the transition of R&D concepts into impactful Axon product feature.
• Research and develop cutting-edge techniques in LLM, MLLMs, GenAI, and Computer Vision across cloud, devices and sensors based data sources.
• Design and implement efficient and scalable MLLM models for inference and analysis of multimodal data.
• Explore novel approaches to address challenges in NLP, NLU, Object Detection, Object Recognition, Object Tracking, Segmentation, and Scene Understanding.
• Optimize AI models, algorithms for performance, memory footprint, and energy efficiency to meet the requirements of resource-constrained devices.
• Join force with MLEs or firmware or hardware engineers to leverage hardware accelerators and optimize algorithms for specific hardware architectures.
• Evaluate the performance of LLM, MLLM, CV models using real-world datasets and design experiments to validate their effectiveness.
• Stay up-to-date with the latest research trends and advancements in computer vision, machine learning, and deep learning, MLLMs, GenAI and integrate relevant findings into our projects.
• Contribute to patent disclosures, academic publications, and technical documentation to share insights and findings with the broader community.
• Experience coach and mentor junior scientists.

What You Bring

• PhD and with +5 years for ML Scientist, +8 years for Sr. ML Scientist, +10 years for Principal ML Scientist experience in Computer Science or a related field with a focus on LLM, MLLMs, Computer Vision, GenAI.
• Proven track record of research excellence in LLM, MLLM, Computer Vision, Robotics Perception, GenAI, demonstrated through publications in top-tier conferences or journals.
• Strong proficiency in programming languages such as Python, C/C++, experience with deep learning frameworks such as TensorFlow, PyTorch, or Keras and experience with ROS or robotic operational system.
• Drive one or more phases of the ML development lifecycle: shape datasets, investigate modeling approaches and architectures, train/evaluate/tune models and implement the end-to-end training pipeline.
• Leverage state-of-the-art research to deliver high quality models enabling multiple AI projects at scale.
• Contribute back to the research community via academic publications, tech blogs, open-source code and contributing to internal/external AI challenges
• Experience in developing computer vision algorithms for resource-constrained devices such as mobile phones, IoT devices, or embedded systems is highly desirable.
• Excellent problem-solving skills, analytical thinking, and the ability to work independently as well as collaboratively in a team environment.
• Strong communication skills and the ability to effectively present complex technical concepts to both technical and non-technical audiences.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location: This role is based out of our Tampere, Finland office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.

Your Impact

We are seeking highly skilled and innovative Machine Learning Scientists to join our AI team, focusing on AI applications (LLM and Computer Vision) in Cloud, Devices and Robotics. As a key member of our research and development efforts, you will play a crucial role in advancing the state-of-the-art in Large Language Models (LLMs), Multimodal Large Language Models (MLLMs), Computer Vision and GenAI technologies for law enforcement and beyond. You will collaborate with cross-functional teams to design, develop, and deploy cutting-edge LLM, MLLM, CV models and algorithms and solutions that enable intelligent reasoning, perception and understanding of multimodal data.

What You’ll Do
Location: any cities with Axon Engineering Hub in US, Vietnam, EU (see https://www.axon.com/company)

• EU: Tampere, Finland or London, UK or Brussels, Belgium 

Responsibilities

• Own one or more key technical areas across LLM, MLLM, CV product portfolio.
• Provide technical leadership to junior scientists, guiding the transition of R&D concepts into impactful Axon product feature.
• Research and develop cutting-edge techniques in LLM, MLLMs, GenAI, and Computer Vision across cloud, devices and sensors based data sources.
• Design and implement efficient and scalable MLLM models for inference and analysis of multimodal data.
• Explore novel approaches to address challenges in NLP, NLU, Object Detection, Object Recognition, Object Tracking, Segmentation, and Scene Understanding.
• Optimize AI models, algorithms for performance, memory footprint, and energy efficiency to meet the requirements of resource-constrained devices.
• Join force with MLEs or firmware or hardware engineers to leverage hardware accelerators and optimize algorithms for specific hardware architectures.
• Evaluate the performance of LLM, MLLM, CV models using real-world datasets and design experiments to validate their effectiveness.
• Stay up-to-date with the latest research trends and advancements in computer vision, machine learning, and deep learning, MLLMs, GenAI and integrate relevant findings into our projects.
• Contribute to patent disclosures, academic publications, and technical documentation to share insights and findings with the broader community.
• Experience coach and mentor junior scientists.

What You Bring

• PhD and with +5 years for ML Scientist, +8 years for Sr. ML Scientist, +10 years for Principal ML Scientist experience in Computer Science or a related field with a focus on LLM, MLLMs, Computer Vision, GenAI.
• Proven track record of research excellence in LLM, MLLM, Computer Vision, Robotics Perception, GenAI, demonstrated through publications in top-tier conferences or journals.
• Strong proficiency in programming languages such as Python, C/C++, experience with deep learning frameworks such as TensorFlow, PyTorch, or Keras and experience with ROS or robotic operational system.
• Drive one or more phases of the ML development lifecycle: shape datasets, investigate modeling approaches and architectures, train/evaluate/tune models and implement the end-to-end training pipeline.
• Leverage state-of-the-art research to deliver high quality models enabling multiple AI projects at scale.
• Contribute back to the research community via academic publications, tech blogs, open-source code and contributing to internal/external AI challenges
• Experience in developing computer vision algorithms for resource-constrained devices such as mobile phones, IoT devices, or embedded systems is highly desirable.
• Excellent problem-solving skills, analytical thinking, and the ability to work independently as well as collaboratively in a team environment.
• Strong communication skills and the ability to effectively present complex technical concepts to both technical and non-technical audiences.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location: This role is based out of our London, UK office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.

Your Impact

We are seeking highly skilled and innovative Machine Learning Scientists to join our AI team, focusing on AI applications (LLM and Computer Vision) in Cloud, Devices and Robotics. As a key member of our research and development efforts, you will play a crucial role in advancing the state-of-the-art in Large Language Models (LLMs), Multimodal Large Language Models (MLLMs), Computer Vision and GenAI technologies for law enforcement and beyond. You will collaborate with cross-functional teams to design, develop, and deploy cutting-edge LLM, MLLM, CV models and algorithms and solutions that enable intelligent reasoning, perception and understanding of multimodal data.

What You’ll Do
Location: any cities with Axon Engineering Hub in US, Vietnam, EU (see https://www.axon.com/company)

• EU: Tampere, Finland or London, UK or Brussels, Belgium 

Responsibilities

• Own one or more key technical areas across LLM, MLLM, CV product portfolio.
• Provide technical leadership to junior scientists, guiding the transition of R&D concepts into impactful Axon product feature.
• Research and develop cutting-edge techniques in LLM, MLLMs, GenAI, and Computer Vision across cloud, devices and sensors based data sources.
• Design and implement efficient and scalable MLLM models for inference and analysis of multimodal data.
• Explore novel approaches to address challenges in NLP, NLU, Object Detection, Object Recognition, Object Tracking, Segmentation, and Scene Understanding.
• Optimize AI models, algorithms for performance, memory footprint, and energy efficiency to meet the requirements of resource-constrained devices.
• Join force with MLEs or firmware or hardware engineers to leverage hardware accelerators and optimize algorithms for specific hardware architectures.
• Evaluate the performance of LLM, MLLM, CV models using real-world datasets and design experiments to validate their effectiveness.
• Stay up-to-date with the latest research trends and advancements in computer vision, machine learning, and deep learning, MLLMs, GenAI and integrate relevant findings into our projects.
• Contribute to patent disclosures, academic publications, and technical documentation to share insights and findings with the broader community.
• Experience coach and mentor junior scientists.

What You Bring

• PhD and with +5 years for ML Scientist, +8 years for Sr. ML Scientist, +10 years for Principal ML Scientist experience in Computer Science or a related field with a focus on LLM, MLLMs, Computer Vision, GenAI.
• Proven track record of research excellence in LLM, MLLM, Computer Vision, Robotics Perception, GenAI, demonstrated through publications in top-tier conferences or journals.
• Strong proficiency in programming languages such as Python, C/C++, experience with deep learning frameworks such as TensorFlow, PyTorch, or Keras and experience with ROS or robotic operational system.
• Drive one or more phases of the ML development lifecycle: shape datasets, investigate modeling approaches and architectures, train/evaluate/tune models and implement the end-to-end training pipeline.
• Leverage state-of-the-art research to deliver high quality models enabling multiple AI projects at scale.
• Contribute back to the research community via academic publications, tech blogs, open-source code and contributing to internal/external AI challenges
• Experience in developing computer vision algorithms for resource-constrained devices such as mobile phones, IoT devices, or embedded systems is highly desirable.
• Excellent problem-solving skills, analytical thinking, and the ability to work independently as well as collaboratively in a team environment.
• Strong communication skills and the ability to effectively present complex technical concepts to both technical and non-technical audiences.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Location: This role is based out of our Brussels, Belgium office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship.

We’re a global team of over 400 people, working together to push the boundaries of open-source technology and multi-cloud solutions. Our vision is to help developers, builders, and creators bring their ideas to life with speed and simplicity, by providing a cloud data platform that makes open-source databases, search, streaming, and application infrastructure easily accessible to everyone. 

The Role:

We are seeking a highly analytical and business-minded Market Research Analyst to join our team. Reporting to the senior leader overseeing our product and monetization strategy, this role is critical in driving the strategic direction of our product pricing by translating complex market dynamics and customer sentiment into actionable insights. The ideal candidate will possess strong analytical skills, business acumen, and a background in technology or developer experiences.

This position involves designing and executing pricing surveys, analyzing quantitative and qualitative data, and collaborating closely with the Product Delivery Organization to ensure our pricing strategy aligns with business goals and market value.

What You'll Do:

Research and Analysis

• Design, implement, and manage detailed product & pricing studies as well as customer & targeted user surveys.
• Extract value drivers and identify what targeted users truly care about based on their profiles and use cases.
• Analyze large, complex datasets to identify trends, patterns, and insights related to pricing, packaging, and monetization strategies (e.g., Van Westendorp, Gabor-Granger, conjoint analysis). 
• Synthesize research findings into clear, compelling, and data-backed recommendations for the Product and Leadership teams.

Collaboration and Insight Delivery

• Act as the primary subject matter expert on customer and developer willingness-to-pay dynamics.
• Partner with Product Managers to test new pricing models and tiers, particularly for products targeting a technical audience or developers.
• Present findings and strategic recommendations to stakeholders, translating complex analytical results into business implications.

Market Expertise

• Conduct competitive pricing analysis, monitoring competitor moves and market trends in the tech and developer tools space.
• Maintain a deep understanding of our target customer personas, specifically how developers evaluate and purchase technical products.

What We're Looking For:

Required Skills

• Proven analytical and quantitative skills, including expertise in statistical analysis and data visualization tools
• Strong business acumen with the ability to link research findings directly to strategic and financial outcomes
• Excellent communication and presentation skills, capable of influencing senior stakeholders
• Proficiency in survey design software and statistical packages (e.g., Qualtrics, R, Python)

Education and Experience

• Relevant university degree and course transcript in Economics, Statistics, Business, or a related quantitative field
• Minimum 4 years of experience in market research, pricing strategy, or business intelligence, preferably within the technology sector
• Demonstrated experience in creating and running sophisticated pricing and customer satisfaction surveys

Preferred Background

• Prior experience in a B2B SaaS environment, particularly with products aimed at developers, engineers, or technical users
• Familiarity with the developer experience (DevEx) and the factors that drive developer adoption and monetization
• Technology enthusiast with strong interest and curiosity in the Agentic AI mechanisms and trends

Amazing! What’s next:

If you think Aiven is the place for you and that our Values align with yours, send us your resume and we’ll get in touch!

Global Benefits:

Our global benefits are designed to help you thrive and grow, personally and professionally:

• Participate in Aiven’s equity plan.
• Balance work and life with our hybrid work policy.
• Choose the equipment you need to set yourself up for success.
• Use your Professional Development Plan budget for learning opportunities.
• Receive holistic wellbeing support through our global Employee Assistance Program.
• Inquire about our Global Time Off Commitment (Parental and Sick Leave, as well as Personal Time)
• Enjoy country-specific benefits for our global cast.

How to Recognize and Avoid Employment Scams:

There has been a rise in fake job postings used by scammers to get personal information. At Aiven, all of our emails relating to recruitment come from an @aiven.io, @greenhouse.io or @eu.greenhouse.io domain and all of our interviews are conducted by video call or in person.  Our interviews will never occur via text or chat. If you’re unsure of the legitimacy of a job opportunity/offer pertaining to Aiven, please don’t hesitate to reach out to us at recruitment@aiven.io.

Equal Opportunities:

Aiven provides equal employment opportunities to all qualified employees and applicants for employment without regard to age, gender identity, national or ethnic origin, religion, sexual orientation, physical and mental ability, marital and family status or without regard to any other similar personal attributes. Aiven complies with applicable local laws governing non-discrimination in employment in every location in which the company operates. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, training and any other terms and conditions related to employment.

At Aiven we are committed to providing reasonable accommodations for qualified individuals with disabilities or special needs in our working environment and job application procedures. We make all reasonable accommodations for persons with disabilities or who otherwise need support to thrive in the workplace. We are committed to continuously improving workplace accessibility. There is an option to request a discussion in the application process but if you have any questions before applying please write to us at recruitment@aiven.io.

#LI-Hybrid