See yourself at Twilio

Join the team as Twilio’s next Regulatory and Inventory Operations Engineer (L2).

About the job

Twilio is seeking an operations engineer to help us scale our phone number inventory operations globally. This role will join the team whose primary responsibilities include managing our worldwide phone number inventory. Your focus will be to manage daily functions that protect our supply chain of phone numbers, ensure Twilio customers have access to provision phone numbers, and ensure we’re delivering on our KPIs. The Global Phone Number Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.

Responsibilities

In this role, you’ll:

• Ensure that our supply of phone numbers meets customer demand without incurring undue inventory carrying costs. 
• Ensure customer the submitted customer KYC meets the internal policies 
• Work closely with internal stakeholders and customers to ensure compliance with global phone number regulations.
• Serve as a domain expert on all things related to phone numbers; ally with the Sales and Support teams to serve our customers in navigating complex questions and projects. 
• Design and optimize new processes to ensure our customers have an excellent experience with Twilio. 
• Communicates at an intermediate level through data, graphs, and visuals
• Collaborate with Twilio’s Product and Engineering teams to troubleshoot technical problems with our internal tooling and external product offerings. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• You are a tech- and process-savvy person who loves to build seamless operations that benefit our customers. 
• You’re empathetic and love working with customers to solve their problems. You know how to use data (including intermediate SQL) to make metrics-driven decisions. 
• You love learning new technology, and you have experience configuring and operating various systems and software tools. 
• You're thorough, organized, and process-oriented to the extreme, and you’re able to prioritize and execute multiple projects simultaneously. 
• Fluent in written and spoken Japanese

Desired:

• You have a bachelor’s degree. 
• You have 3+ years experience working on an operations team.

Location

This role will be remote, and based in Estonia 

We are seeking a hard-working Warehouse Assistant to support our warehouse operations. Please note this is a full time job of 12-hour day-shift with rotating days-off.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You’ll be in charge of putting batteries to charge, and taking full batteries from charging. Tracking daily outflow and inflow of scooters and batteries, making sure every vehicle is in the correct status by scanning them. Doing a visual inspection of inflow vehicles and sorting them by issues into categories. In addition, you will be quickly and efficiently identifying and fixing any damages to our fleet of vehicles.

We aim to provide customers with a top-notch transport experience, and your dedication to maintaining high safety standards will help us achieve this.

• Ensuring the highest quality for our scooters/e-bikes by conducting general repair work and check-ups.
• Inspecting the scooters/e-bikes in use and identifying problems within the different parts of the product.
• Testing scooters/e-bikes before releasing them to ensure their quality and safety standards.
• Putting new scooters/e-bikes into service: unpacking, doing quality checks, adding necessary equipment, ensuring safety, and troubleshooting.
• Assisting with warehouse operations, including inventory and battery management, shipments, and general housekeeping.

• You demonstrate a high level of attentiveness and accuracy in your work.
• You possess the knowledge and skills to operate various hand and power tools.
• Your proactive approach and willingness to take ownership of challenges are reflected in your hands-on work.
• You have experience in repairing mechanical devices, particularly in the automotive or electronic repair fields. 
• You have solid Estonian language skills and experience using smartphones.
• Having English skills is an advantage.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Work in fast-moving teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Take advantage of Bolt credits to ride our scooter and use our ride-hailing services for free.
• Enjoy various team events to get to know your colleagues.

*Some perks may differ depending on your location and role.

As a Fleet Sales Specialist for Bolt Drive, you’ll manage end-to-end sales and remarketing of used fleet vehicles across our markets, from preparation and valuation to buyer sourcing, negotiation, and logistics. The role requires a strategic, analytical, and hands-on approach to wholesale/B2B sales, ensuring efficient and profitable resale of retired vehicles as the fleet continues to grow.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

•  Develop and execute a comprehensive sales strategy to liquidate retired fleet vehicles, maximizing selling price and minimizing time-to-sale, while monitoring used and new car market trends.
•  Identify, negotiate with, and manage relationships with wholesale buyers, used car dealerships, auction houses, and B2B partners across Estonia and the EU.
•  Collaborate with local fleet managers to prepare detailed vehicle listings (condition reports, specifications, photography) and coordinate with Fleet Operations to ensure vehicles are de-branded, serviced, and detailed before remarketing.
•  Ensure all sales activities and documentation comply with EU regulations.
•  Provide regular reporting to senior management on sales performance, market insights, and future inventory projections.

•  Experience: Minimum 3 years of experience in wholesale, international trade, or B2B sales specifically within the European market. You possess a strong understanding of cross-border distribution, pricing strategies, and B2B remarketing channels.
•  Commercial Communication: Exceptional negotiation and relationship-management skills. You are a proactive communicator comfortable with client outreach, lead generation, and cold calling to expand a partner network.
•  Operational Precision: High attention to detail and accuracy when managing commercial contracts, export/import documentation, and complex sales paperwork.
•  Analytical Agility: An analytical mindset with the ability to leverage market data for pricing, trend forecasting, and performance tracking. You are a natural problem-solver who can manage multiple projects simultaneously in a fast-paced environment.
•  Education & Languages: Bachelor’s degree in Business, Economics, International Trade, or a related field. Fluent English is a must, with proficiency in other European languages (particularly German, French, or Spanish) considered a significant advantage

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

•  Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
•  Work in fast-moving autonomous teams with some of the smartest people in the world.
•  Accelerate your professional growth with unique career opportunities.
•  Get a rewarding salary and stock option package that lets you focus on doing your best work.
•  Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
•  Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.