See yourself at Twilio

Join the team as our next Software Engineer

About the job:

This position is needed to build and maintain reliable applications for Twilio’s supply insights and trust. The work involves developing back-end applications and front-end for internal tools.

As a Software Engineer in the team, you will be partnering with product managers, architects, engineering managers and other engineers to develop features for Messaging Supply products. You will be developing our messaging supply platform with emphasis on interfaces for Twilio’s suppliers to interact with Twilio, automation of manual tasks, and working on new features that support both internal and customer-facing applications.

Responsibilities:

In this role, you’ll:

• Design, develop, test and deploy features alongside a small, distributed collaborative team to build highly scalable and available services
• Collaborate other cross-functional teams, product managers, designers, and engineers to build compelling user experiences for developers and end users
• Ensure quality by writing unit, integration, and load tests, as well as conducting thorough code reviews.
• Work independently to troubleshoot/determine resolution for issues in your team's domain
• Build new features for both internal and customer-facing applications to ensure seamless integration and great customer experience

Qualifications:

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• At least 2 years of experience with full-stack software engineering
• Strong Computer Science fundamentals, not limited to data structures, algorithms, operating systems, and distributed systems
• Knowledge of processes and engineering best practices in all phases of the software development lifecycle, such as testing and devops standards
• Proficiency in at least one programming language, web stack and framework
• Strong oral and written communication skills (in English): be prepared to frequently propose and discuss ideas and implementation details with your teammates, as well as involving other stakeholders in Twilio - we’re one single team, no one flies solo!

Desired:

• Experience working with Java frameworks like Spring, Hibernate, Dropwizard.
• Experience working with React or a different web development framework
• Good understanding of DevOps CI/CD pipeline
• Experience working with agile/scrum methodologies
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)
• Experience documenting your solutions and proposals

Location 

This role will be remote from Estonia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Software Engineer.

About the job

This position is needed to to develop the future platform of communications. Twilio SMS Engineering is looking for a Software Engineer to join our team to work on our SMS connectivity layer with the purpose to build and optimize for delivery. You will be developing a complex distributed platform in Java and be concerned with availability, throughput, latency, and data integrity. At the core are cloud technologies that enable deployment and management of computing resources globally.

Responsibilities

In this role, you’ll:

• Design, develop, test and deploy features alongside an experienced, distributed collaborative team
• Participating in code reviews to ensure code quality and adherence to coding standards.
• Work independently to troubleshoot/determine resolution for issues in your team's domain
• Managing your work through the use of Github, Jira, and our build/deploy systems
• Ensure quality by writing unit-, integration- and load-tests
• Collaborating with cross-functional teams to define, design, and ship new features.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• Experience with Java frameworks such as Dropwizard, Spring, Hibernate, or similar.
• Experience with cloud services (AWS preferred, Google, Azure etc.)
• Strong Computer Science fundamentals not limited to data structures, algorithms, operating systems, and distributed systems
• Knowledge of processes and engineering best practices in all phases of the software development life cycle
• Readiness to participate in the on-call rotation
• Strong communication skills and desire to make an impact and thrive in small, collaborative, energetic teams

Desired:

• Experience with microservice architecture
• Experience working with Agile/Scrum methodologies
• Experience with containerization and orchestration tools (e.g., Docker, Kubernetes)

Location

 This role will be remote and based in Estonia.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

See yourself at Twilio

Join the team as Twilio’s next Regulatory and Inventory Operations Engineer (L2).

About the job

Twilio is seeking an operations engineer to help us scale our phone number inventory operations globally. This role will join the team whose primary responsibilities include managing our worldwide phone number inventory. Your focus will be to manage daily functions that protect our supply chain of phone numbers, ensure Twilio customers have access to provision phone numbers, and ensure we’re delivering on our KPIs. The Global Phone Number Operations team is a key part of Twilio’s Super Network, whose mission is to provide the infrastructure that catalogs, orchestrates, and delivers the world's connectivity.

Responsibilities

In this role, you’ll:

• Ensure that our supply of phone numbers meets customer demand without incurring undue inventory carrying costs. 
• Ensure customer the submitted customer KYC meets the internal policies 
• Work closely with internal stakeholders and customers to ensure compliance with global phone number regulations.
• Serve as a domain expert on all things related to phone numbers; ally with the Sales and Support teams to serve our customers in navigating complex questions and projects. 
• Design and optimize new processes to ensure our customers have an excellent experience with Twilio. 
• Communicates at an intermediate level through data, graphs, and visuals
• Collaborate with Twilio’s Product and Engineering teams to troubleshoot technical problems with our internal tooling and external product offerings. 

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• You are a tech- and process-savvy person who loves to build seamless operations that benefit our customers. 
• You’re empathetic and love working with customers to solve their problems. You know how to use data (including intermediate SQL) to make metrics-driven decisions. 
• You love learning new technology, and you have experience configuring and operating various systems and software tools. 
• You're thorough, organized, and process-oriented to the extreme, and you’re able to prioritize and execute multiple projects simultaneously. 
• Fluent in written and spoken Japanese

Desired:

• You have a bachelor’s degree. 
• You have 3+ years experience working on an operations team.

Location

This role will be remote, and based in Estonia