Role Summary

The Director of Application Management is a senior, executive-level leadership role responsible for defining and executing the global strategy for application management, managed solutions, and next-generation AI-enabled service offerings.

Operating with VP-level scope and accountability, this leader will oversee a globally distributed organization spanning U.S.-based managed services and international application management teams. The role also owns the creation and scaling of new strategic capabilities, including Site Reliability Engineering (SRE), Interface-as-a-Service, and AI-driven (agentic) development.

This position requires a balance of strategic vision, operational rigor, and deep platform expertise to deliver highly reliable, scalable, and continuously evolving managed services for clients worldwide.

Key Responsibilities

Global Application Management Leadership

• Own and scale a global Application Management function supporting mission-critical client environments across all regions
• Define and implement a standardized global operating model, including SLAs, KPIs, and delivery frameworks
• Drive consistency, quality, and continuous improvement across geographically distributed teams
• Ensure alignment with regional regulatory, operational, and client-specific requirements

U.S. Managed Solutions Leadership

• Lead the U.S.-based managed solutions organization with full accountability for service delivery outcomes
• Ensure tight integration across infrastructure, platform, and application layers
• Establish a culture of ownership, accountability, and operational excellence
• Serve as executive escalation point for critical client and operational issues

SRE & Reliability Engineering

• Build and scale a modern SRE function focused on reliability, automation, and observability
• Define reliability targets, error budgets, and operational maturity standards
• Embed SRE principles across all service delivery teams
• Drive adoption of proactive, automated, and self-healing operational models

Next-Generation Service Development

• Define, build, and scale new managed service offerings, including:
• Interface-as-a-Service
• Agentic AI development for product customization and workflow automation
• Standardized global upgrade services
• Productize services with clear delivery models, value propositions, and scalable execution frameworks
• Partner closely with Product and Engineering to align service capabilities with platform evolution

AI & Automation Strategy

• Lead the adoption of AI-driven capabilities to transform service delivery and operational efficiency
• Develop and scale agentic workflows for configuration, customization, and support
• Identify and execute opportunities to reduce manual effort through intelligent automation
• Ensure secure, compliant, and responsible use of AI across client environments

Client Lifecycle & Upgrade Excellence

• Establish a global, repeatable model for client upgrades across platforms and geographies
• Improve predictability, reduce risk, and enhance the client experience during upgrades
• Integrate upgrade processes into ongoing managed service delivery
• Drive automation and standardization across lifecycle operations

Executive Stakeholder Engagement

• Act as a senior leader across Product, Engineering, Sales, and Customer Success organizations
• Engage directly with strategic clients and executive stakeholders
• Provide clear, data-driven reporting on performance, risks, and transformation initiatives
• Influence roadmap and investment decisions based on operational insights

Required Experience & Qualifications

Leadership & Operational Experience

• 15+ years of experience in enterprise software, healthcare IT, or managed services
• Proven experience leading large-scale, globally distributed teams
• Demonstrated success operating at a senior leadership (VP-equivalent) level
• Strong track record managing mission-critical application environments or SaaS operations
• Experience building and scaling SRE or reliability-focused organizations

InterSystems Expertise (Strongly Preferred)

• Deep experience with:
• HealthShare
• TrakCare
• HealthConnect / HealthConnect Cloud
• IRIS data platform
• Strong understanding of InterSystems-based architectures, interoperability, and operational models

Technical & Domain Expertise

• Experience with cloud and hybrid environments (public and private cloud)
• Strong understanding of integration frameworks and interface engines
• Familiarity with DevOps, CI/CD, and infrastructure-as-code practices
• Experience with observability, monitoring, and incident management tooling

AI & Innovation

• Experience applying AI and automation in enterprise or operational environments
• Understanding of agentic AI concepts and enterprise use cases
• Ability to translate emerging technologies into scalable service offerings

Leadership Expectations

• Operates with VP-level ownership, autonomy, and decision-making authority
• Drives clarity and structure across complex, global operations
• Balances long-term strategy with hands-on execution
• Builds and leads high-performing, accountable teams
• Establishes a culture of continuous improvement and innovation
• Communicates effectively at both executive and technical levels

Success Measures

• Standardized and scalable global application management model in place
• Improved SLA performance, uptime, and client satisfaction across regions
• Successful launch and adoption of SRE, Interface-as-a-Service, and AI-driven offerings
• Measurable reduction in manual operations through automation and AI
• Predictable, efficient global upgrade execution
• Strong alignment across Product, Services, and client outcomes

Overview

We are seeking a Principal Kubernetes Architect to serve as a senior technical authority for the design, evolution, and operation of InterSystems Kubernetes based cloud platforms. This role is responsible for defining reference architectures, establishing engineering standards, and solving the most complex platform challenges across hybrid and multi cloud environments.

As a Principal Architect, you will operate at both a strategic and hands on level. You will design large scale Kubernetes platforms, influence cloud and platform strategy, and mentor engineers across DevOps, Site Reliability Engineering, and platform teams. You will play a critical role in enabling secure, resilient, and highly automated Kubernetes environments that power mission critical managed services and SaaS offerings.

This role is intended for a deeply experienced Kubernetes and cloud professional who has designed, built, and operated production platforms at scale and who acts as a technical leader across organizations.

Key Responsibilities

Platform Architecture and Technical Leadership

• Act as a senior technical authority for Kubernetes architecture across managed services and SaaS platforms
• Define and maintain reference architectures and design patterns for Kubernetes platforms across on premises, private cloud, and public cloud environments
• Lead architectural reviews and provide guidance on cluster design, networking, security, scaling, and multi region strategies
• Influence long term platform strategy, tooling selection, and architectural direction in partnership with platform and cloud leadership

Kubernetes Platform Engineering

• Design, build, and evolve Kubernetes clusters using platforms such as EKS, AKS, GKE, Rancher, or equivalent enterprise distributions
• Establish best practices for cluster lifecycle management, upgrades, multi tenancy, and workload isolation
• Architect and implement advanced Kubernetes networking models including CNI plugins, ingress controllers, and network policies
• Design secure RBAC models, secrets management approaches, and workload isolation aligned with enterprise security requirements
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software

Infrastructure as Code & Automation

• Define and enforce Infrastructure as Code standards using Terraform, Helm, and GitOps based workflows
• Design reusable and composable infrastructure modules to enable consistent and repeatable platform deployments
• Drive automation first approaches to cluster provisioning, configuration, and lifecycle management #
• Ensure platform changes are versioned, tested, and delivered through controlled CI and CD pipelines

Reliability, Observability & Operations

• Architect observability solutions for Kubernetes platforms using Prometheus, Grafana, Loki, Fluentd or Fluent Bit and related tooling
• Define strategies for monitoring, alerting, capacity planning, and performance optimization
• Lead troubleshooting of complex platform incidents involving cluster degradation, networking issues, or systemic failures
• Partner with Site Reliability Engineering teams to establish service level objectives, error budgets, and reliability engineering practices

Cloud, Hybrid & Data Protection

• Design Kubernetes solutions that operate consistently across public cloud and on premises environments
• Architect backup, restore, and disaster recovery strategies using tools such as Velero, Kasten, or Stash
• Address cloud specific constraints related to identity, networking, storage, and cost optimization

Mentorship & Cross Team Influence

• Mentor senior engineers and architects across platform, DevOps, and Site Reliability Engineering teams
• Act as a trusted advisor to application teams on cloud native and containerization strategies
• Contribute to technical standards, documentation, and internal enablement
• Represent platform architecture in cross functional design reviews and technical forums

Qualifications & Experience Required

• Ten to fifteen or more years of experience in infrastructure, cloud, platform engineering or Site Reliability Engineering roles with deep Kubernetes specialization
• Proven experience architecting and operating large scale Kubernetes platforms in production environments supporting mission critical workloads
• Strong hands on experience with AWS, Azure, and or Google Cloud Platform including networking, identity, and storage services
• Expert level knowledge of Kubernetes internals, scheduling, networking, security, and storage
• Deep experience with Infrastructure as Code and automation using Terraform, Helm, GitOps, and CI and CD systems
• Strong Linux and container runtime expertise
• Demonstrated ability to solve complex technical problems and influence architectural decisions across teams

Preferred Certifications

• Certified Kubernetes Administrator
• Certified Kubernetes Security Specialist
• Certified Kubernetes Application Developer
• AWS Certified DevOps Engineer Professional
• Google Professional Cloud DevOps Engineer
• HashiCorp Certified Terraform Associate
• Linux Foundation Certified System Administrator

Nice to Have Certifications

• Experience with GitOps tooling such as Argo CD or Flux
• Experience with service mesh technologies such as Istio, Linkerd, or Cilium
• Experience with Spectro Cloud or enterprise Kubernetes management platforms
• Open source contributions to Kubernetes or cloud native projects
• Experience supporting regulated or compliance driven environments
• Familiarity with emerging container platforms such as Incus

Role Overview

The Global Delivery Leader will own the strategy, architecture, and global execution of InterSystems’ cloud-native Service Delivery Platform. This platform—built on Kubernetes and Spectro Cloud—underpins all SaaS and Managed Services delivery for InterSystems IRIS and the broader portfolio across private datacenters and public cloud providers. 

This role is accountable for leading globally distributed engineering and operations teams that design, build, and run a highly available, secure, and scalable platform spanning InterSystems datacenters, AWS, Azure, and GCP. The Director will be responsible not only for operational excellence, but also for the cloud architecture, automation frameworks and software-driven operational model required to deliver IRIS as a truly global, cloud-native managed service. 

Key Responsibilities 

Platform Ownership & Cloud Architecture 

• Own the end-to-end architecture and global operation of the InterSystems Service Delivery Platform, spanning Spectro Cloud, Kubernetes, Cilium, Helm, and multi-cloud infrastructure services. 
• Define and evolve a cloud-first reference architecture supporting consistent, secure, and resilient service delivery across InterSystems datacenters and public cloud regions. 
• Act as the senior technical authority for Kubernetes platform strategy, multi-cloud design, and runtime operational patterns. 

Engineering-Led Operations & Automation 

• Drive a platform engineering and SRE operating model, where infrastructure and operations are delivered through software, automation, and repeatable pipelines. 
• Establish Infrastructure as Code (IaC) standards and practices using Terraform, Helm, and GitOps-based workflows to ensure deterministic, auditable platform deployments. 
• Partner with Product Engineering and Cloud Engineering to define CI/CD pipelines, deployment automation, and lifecycle management for IRIS and supporting services. 
• Ensure platform changes are engineered, tested, versioned, and rolled out with the same rigor as application software. 

Reliability, Scale & Observability 

• Define and enforce service-level objectives (SLOs), error budgets, and operational KPIs across regions and clouds. 
• Lead the evolution of observability and telemetry using Coralogix and complementary tooling to enable full-stack visibility, proactive detection, and automated remediation. 
• Establish mature incident response, problem management, and continuous improvement processes aligned with SRE best practices. 

Security, Compliance & Risk 

• Partner with Global Security, Compliance, and Risk teams to ensure platform architecture and operations meet regulatory, data protection, and access control requirements. 
• Ensure security is embedded by design across Kubernetes, cloud infrastructure, CI/CD pipelines, and operational tooling. 

Financial Stewardship & Growth Enablement 

• Own capacity planning, scaling strategies, and cross-cloud cost management, balancing reliability, performance, and financial efficiency. 
• Enable rapid global growth of Managed Services and SaaS offerings through standardized, scalable platform capabilities. 

Leadership & Organizational Development 

• Lead and grow a globally distributed organization of platform engineers, SREs, and operations leaders. 
• Build a culture of accountability, technical excellence, and continuous learning. 
• Serve as a senior leader within Managed Services, influencing cross-functional strategy and representing platform operations at the executive level. 

Qualifications & Experience Required

• 15+ years of experience in cloud infrastructure, platform engineering, SRE, or large-scale distributed systems, including senior leadership roles with global scope. 
• Proven success designing and operating Kubernetes-based platforms at enterprise or SaaS scale, supporting mission-critical customer workloads. 
• Deep hands-on experience with AWS, Azure, and/or GCP, including networking, compute, storage, identity, and security architectures. 
• Strong background in Infrastructure as Code and automation, with practical experience using Terraform, Helm, GitOps, and CI/CD platforms. 
• Demonstrated ability to lead organizations that build software to operate infrastructure (platform engineering mindset). 
• Experience with observability ecosystems such as Coralogix, Datadog, Prometheus, Grafana, or equivalent. 
• Strong understanding of high availability, disaster recovery, multi-region design, and data platform operations. 
• Track record of leading large, globally distributed teams and driving operational transformation. 
• Exceptional communication and executive presence, with the ability to influence across engineering, product, security, and leadership teams. 
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent practical experience. 

We are seeking a Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning critical components of our observability infrastructure, as a Staff engineer on the team, you’ll also work closely with other SWE, Product and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 10 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems. 
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Help build and architect systems for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own areas of code that the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the larger projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361945

MongoDB is seeking a Senior Product Security Engineer to drive cloud security initiatives for MongoDB Atlas and the cloud platforms that power it across AWS, GCP, and Azure. You’ll be a senior individual contributor in the MongoDB Product Security organization, a diverse team responsible for the security of all customer‑facing products, including Atlas, self‑managed/server, and a broad ecosystem of related services and tools.

Within Product Security, the Cloud Security team focuses specifically on Atlas control plane and data plane environments and the underlying cloud platforms, partnering closely with Atlas engineering, SRE, other security engineering teams, and global security operations to build and defend secure‑by‑default, large‑scale, multi‑tenant cloud services.

This role can be based in our Dublin office (hybrid working model) or remotely in Ireland.

Requirements

• 7+ years of experience in application, product, and/or cloud security for large-scale, customer-facing systems, ideally in a multi-cloud or SaaS environment
• Strong, hands-on experience with cloud security architecture on at least one major cloud provider (AWS, GCP, or Azure), with familiarity across:
• VPC/networking (segmentation, egress controls, private connectivity)
• IAM (roles, policies, workload identity, cross-account access)
• Keys and secrets (KMS, HSMs, secret management systems)
• Container/orchestration security (e.g., Kubernetes, ECS, serverless)
• Multi-tenant control planes and blast-radius reduction patterns.
• Solid security architecture fundamentals: able to design and review end-to-end systems, reason about threat models and risk trade-offs, and recommend appropriate controls across application, data, and infrastructure layers
• Ability to read and reason about code (e.g., Go, Java, or similar languages) and familiarity with IaC (Terraform/CloudFormation), CI/CD, and security automation tooling (e.g., CSPM, IaC scanning, SAST, SCA)
• Demonstrated experience leading security reviews and projects in partnership with engineering teams (e.g., threat modeling, design reviews, targeted testing) and turning findings into pragmatic, prioritized remediation work
• Excellent written and verbal communication skills; you can explain complex cloud and product security issues in a way that builds trust with engineers, leaders, and, when needed, customers
• A strong sense of ownership and follow-through, paired with a collaborative working style--you bring others along, create space for their input, and offer specific, actionable feedback

In this role you will…

• Co-own and drive Atlas cloud security initiatives such as control plane hardening, cloud security baselines, identity and access patterns, customer account protections, and data-plane protections for multi-tenant environments
• Perform and lead security reviews for Atlas features and platform changes in cloud environments, including architecture review, threat modeling, and targeted testing, with an emphasis on pragmatic, actionable guidance
• Design and review cloud architectures across AWS, GCP, and Azure--covering networking, IAM, secrets management, and service-to-service access--and help define secure reference architectures that can be reused by Atlas teams
• Embed security into platforms and guardrails by working with platform, SRE, and other security engineering teams to implement policies and automation (e.g., policy-as-code, secure defaults, pre-deployment checks) that make the secure path the easiest path for developers
• Use CSPM, infrastructure vulnerability data, and IaC scanning to identify meaningful posture gaps in Atlas environments and drive concrete hardening work with clear ownership, coverage, and success metrics
• Partner with Detection & Response, SRE, and other security teams to bring product and cloud context to incidents, threat hunts, and posture investigations, and to design new detections tied to Atlas and its cloud footprint
• Influence roadmaps and priorities by translating security risk and customer expectations into well-scoped problem statements, options, and trade-offs that resonate with engineering and product leaders
• Mentor and support other engineers (within Product Security and partner teams), contributing to internal documentation, reviews, and training that raise the bar for secure cloud design and implementation

Nice to Haves

• Prior experience as a security engineer for a multi-tenant SaaS or cloud platform, particularly in data, database, or infrastructure-as-a-service domains
• Hands-on experience with Atlas-like environments: control planes orchestrating resources across multiple cloud providers, with strong isolation and blast-radius containment requirements
• Experience improving the signal quality and developer adoption of CSPM, vulnerability management, or IaC scanning in large engineering organizations
• Public contributions to the security community (talks, tools, standards, or publications) in cloud or product security
• Experience mentoring other security engineers or serving as a bar-raiser in interviews for product/cloud security roles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273407903

Come join the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for talented Staff Engineers to join the team and be founding members, where you will play a crucial role in our multi-year roadmap.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a key technical leader on a collaborative team that applies security and systems engineering fundamentals to protect a popular database at scale, join us!

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• 10+ years of experience building production-quality systems software with a large user base, robust design structure, and rigorous code quality
• Experience with large backend/compiled codebases and performance-sensitive software, preferably in Rust 
• Bonus points for experience working hands-on in security-sensitive or networking-adjacent domains
• Strong systems fundamentals, including multi-threaded programming and performance profiling. Bonus points for:
• Understanding of network protocols, TLS, and connection lifecycle management.
• Familiarity with security concepts such as attack surface reduction, input validation, memory safety, and defense-in-depth architectures.
• Excellent verbal and written technical communication skills for communicating to a wide variety of audiences ranging from junior engineers to executive stakeholder
• Strong mentorship skills, and excitement about leveling up your peers and teammates through coaching, feedback, and enablement
• Strong time management skills and the ability to realistically assess project complexity
• B.Sc. in Computer Science or a related field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture. Interest in the theory and practice of high-availability, security-critical systems
• Passion for learning new things in the domains of computer science and software engineering

Position Expectations

• Define and drive the technical strategy for Ingress Security, in collaboration with stakeholders across Server, Atlas, SRE, and Product Security
• Own the definition, planning, and execution of technical plans to deliver solutions to ambiguous, high-impact security and networking problems
• Design, implement, and operate production-ready security services in Rust, with a focus on security, correctness, performance, and operational excellence
• Collaborate with Engineering leadership and other Product & Technology teams on roadmaps to improve the security posture of MongoDB's ingress stack
• Advise across the team and organization on engineering complexity, risk, and inter-project dependencies
• Handle time-sensitive escalations and production incidents that require expert support from Ingress Security
• Diagnose test failures, identify bugs, performance regressions, and other defects in existing code, and fix them
• Interview candidates for software engineering positions, and work with Engineering leadership to cultivate the team's talent bench for long-term growth and success
• Develop and maintain expertise on relevant cutting-edge research in systems security, network security, and memory-safe systems programming from industry and academia

Success Measures

• In the first month: Understand the high-level architecture of the Atlas Network Protection layer, set up your development environment, and resolve a few bugs
• In three months: Contribute substantially to the Rust development of a current project or milestone, take on code review responsibilities, and participate in reviewing designs for new features
• In six months: Independently lead the development of major a new feature and help mentor new engineers on the team
• In twelve months: Drive the Planning, Design, and Execution of major improvements to our security, availability, performance, or operational capabilities

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. 

REQ ID: 1273383343

Come join the Server Ingress Security team, where we are rearchitecting MongoDB Server’s ingress networking to make MongoDB clusters even more secure. This new team is building the Atlas Network Protection layer, a set of performant, security-critical services that harden MongoDB's pre-authentication attack surface and provides the ability to respond rapidly to emergent threats. We are looking for talented Senior Engineers to join the team and be founding members, where you will play a crucial role in our multi-year roadmap.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to work on a collaborative team that applies security and systems engineering fundamentals to protect a popular database at scale, join us!

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• 5+ years of experience building production-quality systems software
• Experience with large backend/compiled codebases and performance-sensitive software, preferably in Rust
• Bonus points for experience working hands-on in security-sensitive or networking-adjacent domains
• Strong systems fundamentals, including multi-threaded programming and performance profiling. Bonus points for:
• Understanding of network protocols, TLS, and connection lifecycle management
• Familiarity with security concepts such as attack surface reduction, input validation, memory safety, and defense-in-depth architectures
• Excellent verbal and written technical communication skills, with a strong desire to collaborate with colleagues
• Strong time management skills and the ability to realistically assess project complexity
• B.Sc. in Computer Science or a related field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture. Interest in the theory and practice of high-availability, security-critical systems

Position Expectations

• Design, implement, and operate production-ready security services in Rust, with a focus on security, correctness, performance, and operational excellence
• Develop ingress networking and security solutions that ensure the security, availability, and performance of a database service
• Diagnose test failures and performance regressions, and implement fixes
• Lead development and project management for features and initiatives within the Ingress Security domain
• Collaborate across Server, Atlas, Drivers, SRE, and Product Security teams to ensure the Atlas Network Protection layer integrates seamlessly with the broader MongoDB ecosystem
• Collaborate with Product Management and Engineering leadership to define the team's roadmap

Success Measures

• In the first month: Understand the high-level architecture of the Atlas Network Protection layer, set up your development environment, and resolve a few bugs
• In three months: Contribute substantially to the Rust development of a current project or milestone, take on code review responsibilities, and participate in reviewing designs for new features
• In six months: Independently lead the development of a new feature and help mentor new engineers on the team

In twelve months: Drive significant improvements to the security, performance, or operational capabilities of the Ingress Security stack, and contribute to the long-term technical roadmap of the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273370603

We are seeking a Senior Staff engineer to design, build, and operate the internal and external Observability stack for the MongoDB platform. Tens of thousands of customers depend on our Observability stack to monitor their database clusters and to generate actionable alerts to safeguard critical workloads. This is an opportunity to join a team that is responsible for all Observability systems that support metrics, metric visualization, logs, traces, and alerts for MongoDB. We are looking for engineers with high standards, and experience in setting direction and technical leadership for large engineering teams in designing and operating complex distributed systems, with strict SLO on security, durability, availability and performance.  

As MongoDB Atlas and its supporting infrastructure continue to experience rapid growth, the demand for high-cardinality observability data for internal and external use cases means we need to continually innovate and scale our systems to the next level. For example, MongoDB Observability systems need to handle 10’s of billions of metrics time series, all whilst processing petabytes of logs, traces, and events. Our stack includes VictoriaMetrics, Splunk, Flink, WarpStream/Kafka, Java, Golang Fluentbit. In addition to owning our observability infrastructure, as an Engineer on the team, you’ll also work closely with other SWE and SRE teams to promote and implement best practices in instrumenting and monitoring their services. This is a highly collaborative role, and you will get to own some of the most relied upon internal infrastructure at Mongo.

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to be a deeply technical leader on a collaborative team that applies low-level systems expertise to build the foundational infrastructure of a popular database, join us! Let’s build a faster, more reliable, and exceptionally observable database system together.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Candidate Profile

• Solving complex problems at scale, and to high standards, excites you
• Minimum 12 years of experience in designing, programming, debugging, and tuning distributed and/or highly concurrent C/C++/Java/Rust mission critical software systems
• Experience running latency sensitive, high throughput systems
• Strong systems fundamentals, including multi-threaded programming, performance profiling, and expert-level programming
• Familiarity with database internals or building core components for data processing systems
• (Nice to have) Indexing or database performance tuning experience 
• Familiarity with observability ecosystem and best practices
• Excellent verbal and written technical communication skills and a strong desire to collaborate with colleagues and mentor engineers
• Excellent time and project management skills including the ability to make realistic assessments of project cost and complexity
• Has a good understanding of information security management

Responsibilities

• Define standards and vision for the mission-critical observability platform, leading the architecture and implementation of components that drive performance, scalability, cost-efficiency, and resiliency
• Design and implement observability improvements that enable MongoDB engineers and customers to quickly and accurately diagnose the root cause of production issues.
• Handle production customer escalations from Technical Support team and coach teammates to do the same
• Write production-ready database code, improve the existing code, and mentor their team to write higher quality code
• Own all code the Observability Team maintains, ensuring it achieves a high standard for quality (including security, durability, availability, and performance) and maintainability
• Diagnose test failures, identify bugs in existing code, fix them, and prevent bugs from being introduced in new code
• Investigate the performance impact of code changes that may cause software performance regressions
• Interview candidates for advanced software engineering positions
• Develop and maintain expertise on cutting edge database, and observability developments from industry and academia
• Lead development and project management of some of the largest projects across the company
• Collaborate with stakeholders and engineering teams across the company to jointly work on large initiatives
• Advise Product Management on technical product direction, engineering complexity and inter-project dependencies
• Collaborate with Product Management and Engineering leadership to define product roadmaps
• Champion and improve unit and integration tests to demonstrate correctness
• Work with customers and support engineers to fix issues and become part of our on-call rotation 

Success Measures

• In the first month, you will have understood the high level architecture of MongoDB observability, and fixed a few bugs
• In three months, you will have contributed to the development of a project slated for the next major release of MongoDB, and diagnosed and fixed a few customer or testing-reported issues
• In six months, you will have taken on code review responsibilities and are involved in reviewing the design for new features
• In twelve months, you will be leading the development of new features and initiatives, helping to mentor engineers on the team, and using your experience to drive the long-term technical roadmap of the Observability Team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 1273361934

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

The Site Reliability Engineering team designs and builds the global infrastructure on which we deploy our services, focusing on the above mentioned flagship MongoDB Atlas platform. As our customers grow and globalize, our services must satisfy demands for low-latency requests around the globe, and comply with various data sovereignty requirements. The SRE Team’s mission is to build this increasingly complex infrastructure, while continually lowering the operational burden associated with it, and increasing our internal visibility into the health of the system. We are strong believers in infrastructure-as-code and self-healing systems. The SRE Team is fully integrated with all the other engineering teams, and the teams work closely together with a soft and traversable boundary between their areas of responsibility.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Design and build the infrastructure for a global cloud service that comprises hundreds of thousands of MongoDB clusters, processes a billion metrics per day, and replicates tens of billions of database writes to our backup service
• Design, implement, and troubleshoot the automation and monitoring of services that seamlessly spans the globe - including several cloud providers
• Become an expert in infrastructure performance, helping us optimize from the application level all the way through the firmware
• Build for resilience. Our goal is that nobody’s pager goes off, ever. Are we there yet? No. Are we really close? Very. While we work on that - participate in a weekly on-call rotation
• Improve our infrastructure capabilities, optimizing for cost, simplicity, and maintainability

Requirements

• 3+ years of experience running a mission critical service at scale in a Linux environment
• Firm grasp of at least one modern programming language, beyond basic scripting
• Familiarity with web and network protocols and standards (HTTP, TLS, DNS, etc)
• Bachelor’s degree in Computer Science or equivalent experience
• Experience writing automation tools & eagerness to "automate all the things"

Nice to have

• Experience building large applications from scratch, complete with CI/CD infrastructure
• Experience in networking, security, hardware or OS performance tuning
• Experience with at least one of the major cloud providers (Amazon Web Services, Google Compute, Microsoft Azure)
• Experience managing kubernetes clusters or some other container orchestration infrastructure
• Experience with observability of large scale distributed systems

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263213607

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

As the Lead Site Reliability Engineer for SLS, you will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll help grow and lead a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Responsibilities

• Build and lead a team of 6-8 engineers, fostering a positive culture, handling career growth and performance conversations, and proactively removing blockers
• Define and drive a clear technical vision and comprehensive roadmap for our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Contribute through hands-on technical work, such as leading architectural design reviews, reviewing PRs, and stepping in to guide the team through complex operational challenges
• Act as the primary liaison for the Storage Layer Services SRE team, collaborating closely with other engineering leaders to ensure platform alignment and manage stakeholder expectations

You may be a good fit if you

• Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
• Possess a customer-focused mindset, treating internal developers as your primary users
• Value efficiency in processes and operations, and have a track record of optimizing team workflows
• Prefer automation over manual processes, fostering a culture of building software solutions to eliminate toil
• Have deep technical familiarity with Kubernetes ecosystems, containerization technologies, and modern IaC tooling (e.g., Terraform, Crossplane, or Operators) so you can effectively guide the team's technical decisions
• Have operated or supported stateful storage or database systems at scale and are comfortable with durability, consistency and recovery trade-offs
• Excel at translating complex business and engineering requirements into actionable, phased technical roadmaps
• Have a high level of empathy, responsibility, ownership, and accountability
• Excellent verbal and written technical communication skills

Strong candidates may also have experience with

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273396229

The Team

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

The ideal candidate should: 

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities: 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

REQ ID: 2263171786

The worldwide data management software market is massive (According to IDC, the worldwide database software market, which it refers to as the database management systems software market, was forecasted to be approximately $82 billion in 2023 growing to approximately $137 billion in 2027. This represents a 14% compound annual growth rate). At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

MongoDB Atlas is the premier multi-cloud database-as-a-service built and operated by the makers of MongoDB. The Cloud Operations Engineering team at MongoDB is a worldwide team responsible for the consistent operational success of every MongoDB Atlas customer. As a Cloud Operations Engineer, you will help ensure the success of our Atlas customers, whether they are early startups or large multinational companies, cloud-native or just getting started with a digital transformation to the cloud. You are excited about the core mission of MongoDB, and the opportunity to join the team responsible for operating Atlas, the fastest-growing multi-cloud database-as-a-service in the world. You are prepared to be one of the early members of a 24/7/365 global cloud operations team.

Cloud Operations Engineers will be responsible for day-to-day duties such as creating and monitoring system’s alert dashboards, reviewing critical events and system logs, accessing customer instances that underpin their production databases and performing server administration duties including performance troubleshooting. Applicants must be critical thinkers who are quick to detect, resolve, or escalate issues that are sometimes broad in scope and difficult to trace.

At MongoDB you will grow your career and skills, wear multiple hats, and be part of an operations team that works at the frontier of Cloud services and database systems.

We are looking to speak to candidates who are interested in working out of our Dublin office under our in-office working model Monday to Friday.

Due to the 24/7 nature of our support organization, certain events throughout the year will require volunteering for coverage outside one’s normal work days or work hours (i.e. regional offsites, regional holidays, etc). These are typically announced weeks in advance with a sign-up system that considers equitability.

Responsibilities

• Successfully coordinate and collaborate with a global team of Cloud Operations Engineers who are tasked with ensuring our uptime guarantees to our Atlas customer base
• Help scale the worldwide Cloud Operations Engineering team with the strategic implementation and refinement of new processes and tools
• Assist in scoping, designing and deploying systems that reduce Mean Time to Resolve for customer incidents
• Monitor and detect emerging customer-facing incidents on the Atlas platform; assist in their proactive resolution
• Automate routine monitoring and troubleshooting tasks
• Diagnose live incidents, differentiate between platform issues versus usage issues, and take the next steps toward resolution
• Assist in performing root cause analysis after incident recovered; identifying any breakdowns in processes or workflows that contributed to the event and what changes need to be made to prevent similar events
• Contribute to documentation of corner case scenarios, troubleshooting workflows and SOPs.
• Work alongside our product management, cloud engineering and support organizations by identifying areas for improvement in the management applications powering the Atlas infrastructure
• Inform executive leadership and escalation management personnel of major outages
• Coordinate and participate in a weekly on-call rotation, where you will handle short term customer incidents (proactively from automated monitoring or through reactive alerts via our Technical Services team)

Requirements

• Experience with being an on call DevOps, SRE, or Cloud Operations engineer (at least 2 years)
• Expertise with Linux system administration, configuration, troubleshooting
• Experience in monitoring, system performance data collection and analysis, and reporting
• Knowledge of database operations and concepts
• Expertise with networking technologies like DNS, TCP/IP, etc.
• Familiarity with Amazon Web Services and other Cloud infrastructure platforms (e.g. GCP, Azure)
• Knowledgeable about a wide range of web and internet technologies
• Capability to write small programs/scripts to solve both short-term systems problems
• A CS/CE degree or equivalent experience
• At least 1 of the following programming languages: Java, Go, Javascript
• A keen interest in learning new things

Nice To Have

• MongoDB
• Splunk
• Kubernetes

Benefits include

• Competitive salary, equity, pension and health insurance
• Regular performance, compensation and development reviews
• 20 weeks Maternity & Paternity leave to spend time with new arrivals

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 4263312827

We are hiring an experienced Security Software Engineer (Staff or Senior) for our Infrastructure Security team to design and build scalable security controls and services within MongoDB Atlas multi-cloud infrastructure.

The team sits within the Site Reliability Engineering organization and works with other engineering teams to ensure that our infrastructure adheres to the highest security standards.

This role can be based out of our Dublin office, or work fully remotely in Ireland.

Responsibilities:

• Design and build core security primitives and services that protect MongoDB Atlas compute, networking, and identity across AWS, Azure, and GCP
• Build secure-by-default infrastructure using Linux security mechanisms (AppArmor, SELinux, seccomp, cgroups), Kubernetes, and eBPF to enforce runtime policies and gain deep visibility into systems behaviour
• Develop APIs, automation, and tooling that manage security posture at scale (CSPM, vulnerability management, workload identity) and provide monitoring, logging, and alerting pipelines that integrate with our tooling (Grafana, Splunk, Victoria Metrics.)
• Integrate security into our CI/CD and infrastructure-as-code workflows (Terraform) so that security controls are versioned, reviewed, and deployed just like any other code
• Lead complex projects end‑to‑end, from problem discovery and design docs to implementation, rollout, and long‑term ownership
• Collaborate with SRE, platform and product engineering teams to define secure architectures for new infrastructure and services

Qualifications:

You might be a great fit if you match some of the following:

• 5+ years of experience in Software Engineering, Site Reliability Engineering, or similar roles, preferably with relevant security work
• Proficiency with at least one programming language (Java, Golang, Rust, Python, or C/C++) and experience with infrastructure-as-code tools (Terraform) to automate security configurations and processes
• A deep understanding of Linux and networking concepts, including low-level fundamentals, and how they work together in complex systems
• Experience building security-related features or platforms such as runtime monitoring, CSPM, or vulnerability management
• Experience with a cloud provider (AWS, GCP, or Azure) and their security best practices and building blocks
• Hands-on experience with Kubernetes and its security ecosystem (e.g. RBAC, OPA/Gatekeeper, Kyverno, eBPF, Falco, Tetragon)
• A systems mindset: you think about failure modes, performance, observability, and operability alongside security and correctness
• Strong communication skills and the ability to explain complex security concepts and tradeoffs to both technical and non-technical stakeholders

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426183

Why Join Us?

Be part of a team building brand new tools and platforms used by thousands of developers worldwide. We foster a diverse, inclusive culture where innovation, learning, and collaboration are at the core of everything we do.

The role

We are looking for a strong Software Development Manager to lead high-impact teams within the PlayStation SDK Developer Host Tools division.

This role requires a balanced leader, someone who can manage a high-performing team, while also maintaining strong technical depth to guide architecture, review designs, and support engineers at a code level when needed.

You will operate across both backend distributed systems and web-based and/or native frontends, helping to shape solutions that are both technically sound and highly usable for developers.

What you’ll be doing

• Support, encourage, and help develop a team of engineers, fostering a positive and collaborative work environment
• Assist with technical discussions and contribute to code reviews and system design
• Work together with other groups and teams across different time zones
• Help carry out the team's goals and follow the established plans
• Manage daily tasks while keeping in mind the team’s long-term objectives
• Promote a strong developer experience by focusing on ease of use, performance, and reliability
• Recognize challenges, help remove obstacles, and clarify tasks in situations that are not well defined

What we are looking for

Must have

• 7–10 years of overall software engineering experience with 3–5+ years of experience managing engineering teams.
• Strong technical background with hands-on understanding of backend/platform fundamentals
• Ability to operate at code-level depth when needed (design reviews, debugging, guiding engineers)
• Proven experience designing and delivering complex, distributed systems
• Track record of building and scaling high-performing engineering teams
• Experience working on developer tools, internal platforms, or productivity systems
• Strong ability to influence and align stakeholders across teams
• Excellent communication skills across both technical and non-technical audiences
• Ability to operate effectively in fast-moving, ambiguous environments

Nice to have

• Solid grasp of frontend systems, including JavaScript, React, and React Native
• Familiarity with AI/ML-driven workflows or developer tooling
• Background in performance profiling and developer ecosystems
• Skilled in C# and .NET technologies
• Experience with low-level languages such as Rust and C++

Benefits:

• Discretionary bonus opportunity
• Hybrid Working (within Flexmodes)
• Private Medical Insurance
• Dental Scheme
• 25 days holiday per year
• On Site Gym
• Subsidised Café
• Free soft drinks
• On site bar
• Access to cycle garage and showers

If you are interested in a position in Engineering but don't see what you are looking for, please send us your resume.  We will keep it on file and reach out when we find a match.

Tenable's Engineering Department is the company's heartbeat. Our scrum teams work in locations around the globe, building architectures and developing code for our innovative products, fulfilling SRE and DevOps roles, providing testing and QA services -- insuring that Tenable brings it's best to the market every day!

Positions in Engineering generally require a background in Computer Science, Software Engineering (or similar) and some experience working in an agile, team focused organization.

In the United States, we typically hire in one of our hub locations - Columbia, MD; Boston, MA; and the San Francisco, CA Bay Area. Globally, Engineers are hired in Dublin, Ireland; Tel Aviv, Israel; and Paris, France. Some positions require a hybrid work schedule (2 days a week in the office) and others are fully remote. Required location(s) are posted for each individual opening.

#LI-DNI

Your Role:

Tenable's cloud-based exposure management platform helps organizations see, understand, and reduce cyber risk across their entire attack surface. Our SRE teams keep that platform reliable, scalable, and secure — and we're building the next generation of tooling to do it smarter.
 

This role sits within our SRE Infrastructure Management organization on a focused team dedicated to reducing operational toil through AI-powered automation. You'll build intelligent systems that replace manual workflows — from incident diagnostics to infrastructure provisioning to upgrade automation — using LLMs, agentic architectures, and deep SRE domain knowledge.
 

This isn't an operations role with some AI on the side. You'll spend most of your time writing production code: designing and building agentic workflows, integrating across observability and infrastructure platforms, and measuring the impact of what you ship against real toil data.

Your Opportunity:

• Design and build AI-powered agentic workflows that automate complex SRE operations — incident investigation, infrastructure provisioning, deployment reliability, and more.
• Improve the accuracy, reliability, and observability of agent pipelines through evaluation frameworks, prompt engineering, retrieval strategies, and structured output validation.
• Build developer tools and internal platforms — CLI tools, IDE plugins, and workflow automation — that engineers across the organization use daily.
• Build tooling that connects across the SRE tech stack — Kubernetes, Terraform, Helm, CI/CD pipelines, observability platforms, and cloud infrastructure APIs.
• Work on a focused team where everyone writes code, owns what they ship, and drives prioritization from measured toil data.
• Participate in SRE on-call rotation — we use on-call as a direct input into what we build, not just a firefighting duty.
• Collaborate with SRE teams across the organization to identify automation opportunities and deliver tooling that gives engineers hours back.

What Success Looks Like:

• Within your first few months, you've shipped an agentic workflow that automates a real SRE toil category — and engineers are using it.
• Within 6 months, you're independently designing and building AI-powered pipelines, contributing to the team's evaluation and accuracy practices, and your work is driving measurable toil reduction.
• Within a year, you've become a go-to contributor on the team — shaping the roadmap, mentoring others on AI + SRE patterns, and building systems that scale the team's impact across engineering.

What You'll Need:

And Ideally:

We are Datadog's in-house product experts. The technical solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers through demos, presentations, technical evaluations, and ongoing support. Technical solutions is a growing global team that collaborates constantly to share knowledge and continuously advance our technical skillset.

The Logs family of products represents a strategic evolution in how organizations manage and analyze logs at scale while meeting stringent data residency, compliance, and cost requirements. The Product Solutions Architect (PSA) will work closely with Datadog customers, Logs Product team, and the CloudPrem product team to architect, implement best practices, and drive adoption of the log management suite.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Serve as the Product Expert on Logs, CloudPrem, and Observability Pipelines
• Offer guidance on architecture choices, data collection, and best practices to large Enterprise customers as they adopt these Datadog services across the organization at scale
• Design and validate hands-on, production-ready architectures spanning cloud infrastructure, Kubernetes platforms, and customer-managed environments
• Actively identify opportunities to simplify, optimize, and standardize deployment patterns, reducing operational complexity for customers through architectural guidance and best practices.
• Be a Trusted Advisor to Product Management by providing high quality feedback based on your field experience working closely with our Support, Partners, and Customers
• Capture repeat customer use cases and solutions and in turn publish Reference Architectures, automation patterns, and Implementation Guides for Datadog prospect and customer consumption
• Build world class training material, solutions briefs, blogs, and documentation to the wider Datadog field technical teams over the latest product features and capabilities
• Collaborate with other teams at Datadog including Marketing, Sales, Community, Documentation, and Evangelism to ensure the success of the Log Management product family
• Exercise the products you represent by building hands-on proof of concepts, small scale deployments  to validate solutions and reproduce customer environments
• Engage deeply with customers, feeling their operational pain points and driving solutions that measurably improve reliability, scalability, and day-to-day operations

Who You Are:

• Someone with strong hands-on experience with tools such as Kubernetes, including cluster architecture, networking, storage, and operational best practices.
• Someone with strong knowledge of cloud infrastructure fundamentals, including networking, compute, storage, and distributed system design.
• Someone familiar with Security, Governance, and Compliance requirements for industry verticals
• Someone who can dive deep into our Codebase, SDKs, and GitHub workflows to understand, debug, and influence product behavior
• Experience with languages like Python and/or Rust, and file formats such as JSON and YAML
• A self-starter, tech-savvy professional, who is comfortable working with bleeding edge technology and processes, even if it hasn’t been well defined
• A deep learner and a Subject Matter Expert today that has built advocacy and knowledge across multiple teams with the knowledge you possess 
• Fluent in understanding the observability market domain, competition, technological shifts, and customer needs
• Someone who values getting things done, taking ownership from problem definition through implementation and outcome
• Highly detail-oriented, especially when working on architectures, documentation, and customer-facing solutions
• A person who possesses exceptional listening and consultative skills, for both internal and external audiences
• Experienced working with customers in high pressure situations where the solution is sometimes not obvious - caring about customer pain and motivated to solve hard problems on their behalf
• Able to sit up to 4 hours, traveling to and from client sites 
• Able to travel via auto, train, or air up to 40% of the time 

Bonus Points:

• Successful track record with 5+ years experience working as an Architect or Consultant 
• Experience using Datadog and/or other observability tools in an SRE or DevOps capacity
• Have recent experience deploying solutions in production environments at scale
• Strong knowledge or experience with Splunk, Elastic, Opensearch, SumoLogic, Vector, Cribl, Quickwit

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Mid-Market Account Executive

As an Account Executive on our Mid-Market Sales team, you will assist in Datadog’s overall business growth by strategically engaging and closing net-new customers across mid-to-large size organizations. Sellers follow a well-defined methodology, collaborate with internal stakeholders, identify the customer's unique needs, and clearly convey the value of the Datadog product. Mid-Market reps have the opportunity to grow their careers in Sales and continue contributing to Datadog team success.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Focus entirely on net-new logo acquisition
• Convert inbound leads to closed opportunities 
• Leverage tools such as Sales Navigator and DiscoverOrg
• Strategically prospect into Chief Technology Officers, Engineering/IT Leaders, and technical end users (SRE, DevOps, DevSecOps)
• Multi-thread into different departments of a complex organization
• Collaborate with Sales Development Representatives to drive top of funnel activity
• Manage the full sales cycle, including negotiations and on-site technical demonstrations 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Who You Are:

• Experienced in hunting and closing net new logos
• Fluent in German required
• Able to strategically map out and break into large scale organizations
• Curious, motivated, and driven as a sales person
• Bold on the phones and creative in your emails
• Able to sit up to 6 hours, traveling to and from client sites via auto, train, or air, up to 30% of the time

 Benefits and Growth:

• High income earning opportunities based on self performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

LearnUpon is looking for a Senior Information Security Officer to join our team in Dublin. This is a hybrid role, working 3 days per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

The Security team is responsible for the overall security and privacy posture at LearnUpon. You will be part of a vibrant and growing team that engages with all parts of LearnUpon (including our customers), maintains our strong security culture and works on new and exciting initiatives. We deliver security improvements that not only protect LearnUpon and our customers but also enable our business to ensure that we can continue to grow at scale.. Our mission is to safeguard LearnUpon, Luppers, our services, and our customers' data — providing a competitive advantage that enables us to meet our business objectives.

What will I be doing?

• Managing and enhancing our Cloud SIEM, including pipeline configuration, alerting, and sensitive data scanning, maintain and improve security dashboards, explore AI-powered alerting and automation within security tooling and maintenance of essential operational documentation
• Support our Cloud security posture management  and collaborate with SRE on infrastructure security improvements
• Participate in incident response activities and adhoc security events, including containment and investigation.
• Ensuring compliance with relevant laws, regulations, and industry standards related to information security (including GDPR, ISO 27001, ISO 27701 and SOC2) including maintenance of associated policies, procedures, and guidelines.
• Identifying, assessing, and managing information security risks within the organization and developing risk mitigation strategies to address same
• Working with prospects and customers to provide assurance as to how we protect their data and assisting in the completion of prospective customer RFPs, RFIs and due diligence documentation
• Working closely with our internal Legal team to ensure that customer contractual obligations can be met.
• Performing third-party security risk assessments and providing guidance on how to securely implement new solutions
• Working with stakeholders across the organisation to ensure that security requirements are incorporated into new initiatives
• Act as a security champion and support other teams in their delivery of strong security and privacy practices

What skills do I need?                                                                                  

• 5+ years professional experience in a relevant information security role (with at least 2 of these in a governance, risk and/or compliance related role)
• Strong understanding of security frameworks and compliance standards such as SOC 2, ISO 27001 and GDPR.
• Hands-on experience with SIEM platforms (Datadog cloud SIEM, splunk, etc.)
• Familiarity with cloud security (AWS preferred) - SecurityHub, IAM, S3 security, VPC etc
• Proven experience completing / automating customer security questionnaires, RFPs, and RFIs at volume
• A strong understanding of technical security concepts and the application of these in real-world environments.
• Experience working in a security incident management, vulnerability management and/or threat intelligence role.
• Excellent written and verbal communication skills 
• Ability to work independently and collaborate cross-functionally and effectively manage stakeholders

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• A Bachelor's Degree in a relevant discipline (e.g. computer science, information technology, etc.)
• Experience with security automation - scripting, workflow automation, or building security bots/agents
• Experience with data privacy and subprocessor management (GDPR, DPA reviews)
• Experience designing and implementing security controls in cloud environments, e.g. AWS
• Relevant certifications: CISSP, CISM, CompTIA Security+, or equivalent
• Understanding of AWS cloud security and SaaS security best practices
• Experience in the design and implementation of cross-functional security measures

Why work with us?

• Competitive salary and company ESOP.
• Comprehensive private health insurance scheme and Company pension scheme.
• 25 days annual leave + 1 annual company wellness day off. 
• Work in a fun and supportive environment with regular team events.
• Excellent career progression - take LearnUpon where you think it can go.

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our COO.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy hereVisit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for software engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an AI Software Engineer II on Amplify, you will:

• Design, build, and maintain internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will own features and small-to-medium projects end to end, from design through deployment and iteration.
• Deliver project work with increasing autonomy and scope. You will break down problems into actionable pieces, refine requirements with your team, and collaborate to ship high-quality solutions that meet reliability and performance expectations.
• Work closely with internal customers to understand their workflows and constraints, and translate operational challenges into pragmatic, maintainable software and AI-enabled tools that improve productivity and reliability.
• Contribute to the technical and architectural evolution of Amplify’s systems by participating in design discussions, proposing improvements, and helping ensure our platforms remain scalable, observable, and reliable as usage grows.
• Take responsibility for the quality and operational health of the code you ship, including testing, deployment, monitoring, debugging issues in development and production, and participating in on-call rotations for the systems your team owns.
• Use modern AI tools as part of your day-to-day engineering workflow, including for coding, testing, documentation, and experimentation, and share learnings to help the team continuously improve how it works with AI.
• Help improve the developer experience and engineering practices on Amplify by contributing to tooling, CI/CD, automation, tests, and shared utilities that support consistent, high-quality delivery.
• Collaborate closely with Product, Design, Data, and operational partners, contributing to discovery, evaluating trade-offs, and ensuring the work you deliver is tied to clear success criteria and business outcomes.

Who You Are:

• You care about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating full-stack or backend-focused software systems, including SaaS products, platforms, or internal tools.
• You can take a well-defined feature or small-to-medium project from design through implementation, testing, rollout, and ongoing maintenance, seeking input when needed and moving work forward independently.
• You are comfortable questioning and refining requirements, working with product managers and stakeholders to clarify scope, identify edge cases, and propose pragmatic solutions.
• You have experience in at least one area of modern web engineering such as backend services, data pipelines, internal tools, integrations, or AI-enabled workflows, and understand how to build secure, scalable, and maintainable systems.
• You are comfortable using AI-powered tools to support your development workflow and are interested in continuing to grow your AI skills over time.
• You care about operational excellence and are comfortable debugging issues, improving tests, adding logging and metrics, and working within reliability goals.
• You are a clear communicator and collaborative teammate, contributing thoughtfully to technical discussions, writing clear tickets or lightweight design docs, and keeping others informed on progress and risks.
• You enjoy working in small, autonomous, agile teams, shipping iteratively, and partnering closely with product managers and other engineers to deliver meaningful outcomes.
• You are motivated to continuously improve how things work, whether that is tooling, workflows, architecture, or team practices.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Familiarity with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerized environments (Kubernetes), including how to design services that run reliably at scale in those environments.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for lead engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Lead AI Software Engineer on Amplify, you will:

• Provide technical oversight and direction for a portfolio of Amplify systems, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will help ensure they are reliable, scalable, secure, and straightforward to evolve.
• Formulate and drive a forward-looking technical vision for key Amplify domains in partnership with your Engineering Manager, Product, Data, and cross-functional stakeholders, aligning that vision with our AI-first strategy and the business outcomes we are accountable for.
• Lead the end to end lifecycle of complex, multi component projects and platforms that span multiple internal customers and engineering teams, from discovery and technical design through implementation, rollout, and long term ownership.
• Act as the primary technical interface between your areas of ownership in Amplify and the rest of engineering, helping clarify requirements, reduce technical ambiguity and risk, and ensure the team delivers roadmap and OKR commitments on time with the right quality bar.
• Take responsibility for the technical and architectural evolution of multiple significant domains within Amplify, anticipating scalability, reliability, security, and observability needs as usage grows and new use cases emerge.
• Define, refine, and uphold operational standards for the systems you and your team own, including SLOs, monitoring and alerting, incident response practices, and post incident learning that continually improves our operational excellence.
• Create, teach, and improve shared engineering processes, patterns, and internal platforms that make it easier for Amplify and other teams across Klaviyo to build high quality internal tools and AI-powered systems consistently.
• Use modern AI tools as part of your day-to-day engineering workflow and help the team adopt AI effectively, from design and coding through testing, documentation, and evaluation. You will help establish sensible guardrails, evaluation practices, and patterns for AI-first development.
• Work through influence and delegation to get work done, setting clear technical direction, breaking down projects into actionable workstreams, and enabling other engineers to deliver successfully.
• Mentor and coach other engineers across levels through design reviews, pairing, and thoughtful feedback. You will help grow future technical leaders, raise the technical bar for the team, and ensure knowledge is shared rather than concentrated.
• Collaborate closely with Product, Design, Data, and operational partners to define problems, shape trade offs, and agree on success metrics, ensuring Amplify’s work focuses on the highest value opportunities and that outcomes are clearly measured.
• Represent Amplify’s systems and strategy in broader engineering forums, contributing to architectural discussions, technical RFCs, and cross team initiatives, and helping ensure our internal platforms fit well into the wider Klaviyo ecosystem.

Who You Are:

• You care deeply about building software and platforms for the long term, balancing technical quality, delivery pace, and measurable business impact, and you are comfortable making and explaining trade offs at that intersection.
• You have strong hands on experience building and operating highly available, full stack or backend focused SaaS systems, and have been responsible for the health and evolution of multiple services or product areas, not just a single application.
• You have led delivery of business critical projects that span multiple engineers and months, including discovery, technical design, implementation, rollout, and ongoing maintenance. You are comfortable scrutinising requirements, reducing ambiguity, and setting technical direction for others.
• You have deep expertise in several areas of modern web engineering such as backend services, data pipelines, internal platforms, or AI enabled systems, and a strong understanding of scalable, multi-tenant architectures and the operational realities of running them in production.
• You regularly use AI powered tools in your development workflow and are interested in shaping how a team or organisation uses AI thoughtfully to improve engineering productivity, system capabilities, and internal customer experiences.
• You take ownership of operational excellence for the systems you and your team build, including performance, reliability, observability, and on-call participation where required. You are comfortable defining and maintaining SLOs and holding systems to them.
• You are effective at working through influence and delegation. You know when to keep a task for yourself and when to hand it to others, and you enjoy creating the clarity, patterns, and guardrails that let other engineers move quickly and safely.
• You enjoy questioning convention and continuously improving how things work, whether that is architecture, tooling, workflows, or team processes, and you are comfortable introducing change in a way that brings people along with you.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned from early discovery through delivery and follow up.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers, data partners, and other engineers to deliver better outcomes for internal customers.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and or non technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency across multiple teams.
• Experience providing technical leadership across several related systems or domains, including defining technical vision, setting design patterns, and aligning multiple teams on shared approaches.
• Practical experience building or integrating AI powered systems and agents such as workflows using LLM APIs or SDKs, agentic or automated workflows, retrieval augmented generation pipelines, or evaluation and monitoring frameworks for AI systems.
• Experience working with cloud infrastructure (AWS preferred), infrastructure as code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale in those environments.
• Experience partnering closely with customer service & support, go to market, or operations teams to understand complex workflows and build internal tools that drive measurable efficiency gains.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for senior engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Senior AI Software Engineer on Amplify, you will:

• Design, build, and own complex internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams.
• Lead the end-to-end lifecycle of projects and features – from discovery and technical design through implementation, rollout, and long-term ownership.
• Partner closely with internal customers to understand their workflows and constraints, and translate real operational challenges into scalable, maintainable solutions that measurably improve productivity, quality, and reliability.
• Take ownership of the technical and architectural evolution of parts of the Amplify platform, anticipating scalability, reliability, and observability needs as usage grows.
• Define and maintain operational standards for the systems you own, including SLOs, monitoring, incident response, and follow-up on root-cause analysis.
• Use modern AI tools as part of your day-to-day engineering workflow (e.g. LLM-based tooling for design, coding, testing, and documentation), and help shape best practices for how the team applies AI responsibly and effectively.
• Contribute to shared patterns, tooling, and processes that make it easier for teams across Klaviyo to build high-quality internal tools and AI-powered systems consistently.
• Mentor and support other engineers through design reviews, pairing, and constructive feedback, leaving the codebase and systems better than you found them.
• Collaborate closely with Product, Design, Data, and operational partners to define requirements, trade-offs, and success metrics, ensuring Amplify’s work focuses on the highest-value problems.

Who You Are:

• You care deeply about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating highly available, full-stack SaaS systems, and are comfortable owning complex problems end to end.
• You’ve led the delivery of significant projects or features independently, including discovery, technical design, implementation, rollout, and ongoing maintenance, and you’re comfortable providing technical direction to others.
• You have deep expertise in one or more areas of modern web engineering (e.g. backend services, data pipelines, internal platforms, or AI-enabled systems) and a solid understanding of scalable, multi-tenant architectures.
• You regularly use AI-powered tools in your development workflow and are curious about applying AI thoughtfully to improve engineering productivity and system capabilities.
• You take ownership of operational excellence for the systems you build, including performance, reliability, observability, and on-call participation where required.
• You enjoy questioning convention and continuously improving how things work, whether that’s architecture, tooling, workflows, or team practices.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers and other engineers to deliver better outcomes.

Nice to have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Experience working with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Position Overview

DevOps Engineers are critical when it comes to keeping both our customers and engineering team running. As part of the DevOps group you will work on products critical to our operations and software that proactively detects issues with systems in the data center, in the cloud, or at customer sites.

Responsibilities

DevOps Engineers will have a variety of responsibilities which may include things like:

• Design and implement pipelines and tools to ensure continuous integration, delivery, and deployment for our products
• Define and implement tools that enable other teams to follow DevOps best practices
• Own and deliver a suite of platform services consumed by internal stakeholders across teams and functions
• Work on cloud environments ensuring reliability and availability
• Ensure production deployments are fast, reliable, and safe
• Work with geo-distributed development teams to improve quality and time-to deploy
• Automate, Automate, Automate

Qualifications

• Required
  • Relevant Bachelor's degree (Computer Science, Engineering, etc.)
  • 1-2 years hands-on DevOps/SRE experience 
  • Belief in DevOps and Agile principles
  • Zealous about automation
  • Comfort in dealing with Cloud deployments, networking, and security best practices
  • CI/CD pipeline experience (GitHub Actions, Jenkins, etc.)
  • Hands on experience on Amazon Web Services (AWS)
  • Hands on experience with Kubernetes
  • Linux system proficiency
• Preferred
  • Strong container/serverless experience
  • Proficient knowledge of Python language
  • Experience on Hashicorp ecosystem - Terraform, Packer, Consul, Vault
  • Experience with telemetry tools/pipelines (metrics, logs, and traces)
  • Experience with RDS databases

Lead Software Engineer, Reliability (Dublin)

Team Overview

As a Lead Software Engineer, Reliability, you will set technical direction and lead reliability strategy for Klaviyo’s most critical platforms. You’ll ensure our systems are reliable, scalable, and sustainable while enabling rapid product development across the company.

We treat reliability as a core product feature. Our work spans security, infrastructure, and software engineering, requiring deep systems thinking and strong technical leadership. We build foundational services that must be extremely reliable, secure, and performant at global scale.

The SRE team’s charter is to design, build, and operate foundational infrastructure and services, define reliability standards, reduce operational toil through automation, and continuously improve systems based on production learnings. As a lead, your work will be highly visible and will directly influence how Klaviyo builds software and how customers experience our platform every day.

How you’ll make an impact

As a Lead Software Engineer, Reliability, you will provide technical leadership while remaining hands-on with the systems that underpin Klaviyo’s reliability and operational excellence. You will:

• Set the technical vision and long-term strategy for reliability, availability, and operational excellence across critical platforms
• Lead the design, implementation, and evolution of foundational, security-critical services with strong guarantees around availability, scalability, latency, and fault tolerance
• Drive adoption of SRE best practices across engineering teams, including SLIs, SLOs, error budgets, and reliability-based decision making
• Identify systemic reliability risks and architectural bottlenecks, and lead cross-team initiatives to address them with durable, preventative solutions
• Apply software engineering principles to automate infrastructure, eliminate operational toil, and improve system reliability at scale
• Own and continuously improve observability, alerting, and incident response practices to reduce mean time to detection and recovery
• Guide on-call strategy and operational processes to ensure sustainability, automation, and healthy operational load
• Perform and lead quantitative analysis around system behavior, capacity planning, scaling limits, and performance characteristics
• Partner closely with product, platform, and security leaders to influence system architecture early and ensure reliability is built in from the start
• Lead incident response for high-severity events, driving effective mitigation, communication, and follow-up
• Mentor senior and mid-level engineers, raising the bar for technical quality, operational maturity, and reliability culture across the organization
• Review and influence technical designs, platform APIs, operational runbooks, and system documentation at an organizational level
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Who you are

You are a senior technical leader who combines deep systems expertise with strong judgment and influence. You:

• Are a cloud-native, platform-focused SRE who uses software to design and operate highly reliable production systems at scale
• Write and maintain production-quality code (e.g. Python, Go, or similar) to build internal platforms, automate operations, and improve system reliability
• Have led the design and operation of distributed, cloud-native systems and deeply understand failure modes such as partial outages, dependency failures, resource saturation, and cascading impact
• Have extensive experience operating containerized workloads and platforms (e.g. Kubernetes) in production, including deployment strategies, scaling behavior, and service networking
• Are comfortable owning on-call strategy and participating in escalation for complex production incidents
• Have designed and evolved observability platforms and alerting strategies that reflect real customer and service impact
• Apply SRE concepts such as SLIs, SLOs, error budgets, and burn-rate–based alerting to guide engineering priorities and trade-offs at a team or org level
• Have strong hands-on experience with infrastructure as code and declarative configuration (e.g. Terraform, Kubernetes manifests, policy-as-code)
• Have led capacity planning, load testing, and performance analysis efforts for large-scale distributed systems
• Drive high-quality post-incident reviews and ensure concrete, code-focused follow-up actions are delivered and sustained
• Are comfortable leading technical discussions, influencing architecture, and providing clear guidance across multiple teams

Nice to have

• Experience leading or supporting critical platforms or internal tooling
• Familiarity with identity, access management, secrets management, or policy enforcement systems
• Experience operating systems at scale in cloud environments (AWS preferred)
• Background in resilience testing, fault injection, or chaos engineering
• Strong understanding of algorithms and data structures as they apply to large-scale systems

Tech Stack

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.

Core technologies include:

• Python / Django / FastAPI
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

Gong is seeking a highly motivated DevOps Engineering Manager - dedicated to developing our DevOps team in Dublin. This is a new team being built in our Dublin R&D hub. 

We’re looking for a hands-on and strategic DevOps Engineering Manager to lead and scale our Dublin-based DevOps function. You’ll start by managing a small team, focused on DevOps tasks in the products that Dublin teams are responsible for. 

You’ll be pivotal in designing, implementing and maintaining our cloud infrastructure, including,  Features, Day2 (maintenance), Security-related and FinOps parts of it. 

You’ll partner closely with our bigger DevOps group, Engineering, Security, and IT teams globally to ensure Gong’s systems are secure, scalable, and high-performing.

As one of the leaders in our Dublin R&D team, you’ll shape not only the infrastructure but also the culture and processes that support Gong’s next phase of innovation.

As the Manager, you will:

• Hire, Lead, mentor, and grow a small but high-impact DevOps engineering team in Dublin.
• Oversee the design, deployment, and continuous improvement of secured, scalable and reliable cloud infrastructure (primarily AWS).
• Drive the design and implementation of best Operational, Reliable and secure practices and tooling for CI/CD and monitoring.
• Automation & Streamlining: Help automate and streamline our operations and processes, enhancing efficiency and reducing manual intervention.
• Cross-Functional Collaboration: Work closely with all major stakeholders in the company, including R&D, Security, Product, and more, to ensure seamless integration of DevOps practices.
• Impactful Contribution: Play a major part in shaping the company's cloud strategy, focusing on innovation and long-term success.
• Lead by example, driving continuous improvement and optimization of the team’s products and infrastructure.
• Coach, mentor, hire, and grow individuals on the team to reach their full potential.

You should apply if you are:

• 8+ years of experience in DevOps, Site Reliability, or Platform Engineering roles, with at least 3 years managing engineers.
• Proven track record of building and operating scalable cloud environments (AWS preferred).
• Deep understanding of infrastructure-as-code and GitOps methodologies  (Crossplane, Terraform, CloudFormation, Pulumi).
• Strong experience with CI/CD pipelines (e.g., GitHub Actions, Jenkins, ArgoCD, CircleCI).

• Extensive experience with running  Kubernetes and container orchestration in production.
• A solid understanding of computer networking fundamentals, REST architecture, and cloud security concepts.

• Background in container security and Kubernetes security best practices.
• Experience working in a Java-based environment.
• Hands-on experience with observability tools (Prometheus, Grafana, Datadog, etc.).
• Excellent leadership, collaboration, and communication skills.
• Experience working in fast-paced, high-growth SaaS or product environments.
• Bonus: Experience working in a hybrid/global team across time zones.

Gong believes in offering competitive compensation and benefits tailored to the local region. Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, colour, religion, age, or any other basis protected by law.

To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

#LI-OH1

Title: Data Center Subject Matter Expert (Power)

Location: Dublin, Ireland

The Data Center Subject Matter Expert (Power) will serve as an in-house expert for power systems and is responsible for the critical operations and maintenance of electrical and mechanical infrastructure within EdgeConneX data centers. This role reports to the Director of Data Center Operations and plays a key role in ensuring safe, reliable, and continuous operations across assigned sites.

Primary Responsibilities

• Manage projects and operational activities to support customer requirements and ensure 100% uptime

• Initiate and support projects to improve operational processes and procedures

• Ensure the safe, effective, and efficient delivery of critical planned maintenance, in compliance with all EdgeConneX standards and procedures, leveraging qualified contractor and vendor resources with a strong focus on quality

• Ensure the Director of Data Center Operations is fully informed of all critical planned, corrective, and emergent work occurring within the data centers

• Plan and execute customer-requested work in a timely manner, providing clear status updates to both customers and the Director of Data Center Operations

• In coordination with the Director of Data Center Operations:

  • Plan work on critical single-line electrical equipment in accordance with the Planned Preventive Maintenance (PPM) schedule

  • Develop maintenance roadmaps for approval by the Director of Data Center Operations and/or the appointed Authorised Person

• Manage and oversee testing of mission-critical power equipment in accordance with EMEA and global standards

• Ensure all contractor and vendor work is properly logged and tracked within EdgeConneX systems

• Ensure all work performed by contractors and vendors is executed strictly in accordance with approved Methods of Procedure (MOPs)

• Respond during normal working hours to alarms, critical incidents, and emergencies, communicating clearly, calmly, and in line with the site Emergency Response Plan

• Proactively identify opportunities to improve equipment reliability, quality, and efficiency, including initiatives that deliver cost savings without compromising safety or uptime

• Administer project-related changes accurately and in a timely manner, in accordance with EdgeConneX processes and procedures

• Collaborate effectively with internal teams across Operations, Engineering, and other functional groups

• Provide timely on-site response during emergencies to ensure personnel safety and operational continuity

• Monitor multiple sites to ensure compliance with safety, operational, and performance standards

Knowledge, Skills & Abilities

• Strong technical knowledge of data center power systems, including transformers, generators, switchgear, UPS systems, ATS/STS units, RPPs, and associated infrastructure

• Strong written and verbal communication skills, with the ability to lead teams and coordinate effectively across disciplines to drive work to closure

• Demonstrated commitment to operational excellence and continuous improvement

• Proven ability to prioritize and manage multiple projects and responsibilities in a dynamic environment

• Ability to meet committed timelines by leveraging collaboration and support from peers

• Strong team player with the ability to work across multiple disciplines and stakeholder groups

• High attention to detail and strong documentation discipline

Experience & Education

• Relevant technical qualification at NFQ Level 6–8 (e.g., Electrical or Mechanical Engineering, Building Services Engineering, Facilities Management) or equivalent experience

• 10+ years of progressive experience supporting critical facilities, data centers, or comparable mission-critical environments

• Electrical Authorised Person / Competent Person certification in accordance with Irish or UK standards (e.g., Safe Electric, HV/LV Authorisation, or equivalent)

• Formal mechanical and/or electrical training, with a strong focus on power systems

• Health & Safety training appropriate for supervisory roles (e.g., Safe Pass, IOSH Managing Safely, NEBOSH, or equivalent; OSHA30 accepted where applicable)

• Demonstrated experience operating within live data center or other critical infrastructure environments

As a Field Service Engineer at ASM, you will support one of our key customers as they push the boundaries of the most advanced technology nodes in semiconductor manufacturing. You will become part of a diverse, global team united by curiosity, precision, and a shared drive to stay ahead of what’s next. Based on site in Lucan, this role offers an excellent foundation for early career engineers, or an opportunity to deepen your expertise in a high-tech environment that values safety, learning agility, and technical excellence. You will receive extensive training through ASM’s Global Training Center, alongside hands-on mentorship from experienced ASM engineers. Your work will directly impact tool performance, uptime, and customer satisfaction; making you an essential part of the customer experience. 

Key Responsibilities 

• Execute installation, decommissioning, preventative maintenance, and repair of advanced electromechanical semiconductor equipment at Key Customer sites globally.

• Demonstrate strong ownership through effective troubleshooting, precise problem-solving, and ensuring tools return to optimal performance efficiently. 

• Maintain high levels of customer satisfaction by providing timely updates, clear communication, and high-quality technical solutions. 

• Conduct structured customer training, ensuring safe, clear, and well documented handovers and support. 

• Represent ASM professionally through proactive communication, reliability, and a solutions-oriented approach- strengthening long-term customer trust. 

• Collaborate cross functionally with regional and global engineering teams to escalate issues appropriately, share insights, and contribute to continuous improvement initiatives. 

• Adhere to strict safety and quality protocols, ensuring all service activities meet cleanroom and equipment standards. 

Requirements 

• Bachelor’s or master’s degree in mechanical, Electrical, Electronic, or Mechatronic Engineering 

• Working knowledge of electrical and gas schematics. 

• Strong mechanical and electrical troubleshooting skills with a disciplined, safety-first mindset. 

• Effective communication skills and the ability to function within cross functional and multicultural teams. 

• Solid organizational and problem-solving skills, with the ability to prioritize work in a dynamic environment. 

• Advantageous experience in one or more of the following areas:  

• Semiconductor wafer fab operations / Vacuum and gas control systems / RF plasma systems / Electropneumatic controls / Microprocessor based controllers / Robotics / Handling of toxic/flammable gases and chemicals 

• Willingness to travel internationally (typically 75%, mainly to the U.S & Europe). 

• Availability to attend a product training at ASM’s Global HQ in the US. 

• Must have valid authorization to work in Ireland and the EU. 

What We Offer 

At ASM, you’ll join a diverse team of engineers and innovators who support each other, share knowledge openly, and continuously develop through worldclass training. You’ll experience an environment built on trust, curiosity, and teamwork, while gaining exposure to the world’s most advanced semiconductor technologies. 

Your package with us will include: 

• Competitive salary 

• Performance based bonus program 

• Pension scheme and private health insurance 

• Gym and daily meal allowance 

• Extensive technical training opportunities 

• Longterm career pathways across regions, technologies, and disciplines 

• Educational support for continued professional development 

2026 is the year to join ASM as a Field Service Engineer. Apply now! 

LearnUpon is seeking an exceptional Staff Engineer, DevOps to join our Engineering team in Dublin. This is a flex role, working 1 day per week from LearnUpon's Dublin office.

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Belgrade, Philadelphia, Salt Lake City and Sydney, we are a global team with lots of diverse cultures, backgrounds, and experiences that puts our customers' experience at the heart of everything we do. Our culture fosters an open, collaborative and supportive environment where our accomplishments are celebrated and encouraged. We're always striving for the best solution (not the easy one). We’re proud of our success and we’re humble and hungry to achieve more. 

As a Staff Engineer, DevOps, you'll be a key technical leader and role model within LearnUpon. You'll shape the DevOps architecture of our best-in-class LMS, influence our technical strategy, and elevate the skills of our entire engineering organization. Your impact will extend beyond our product, contributing to our mission of building robust, lovable learning products that help customers achieve results.

What will I be doing?

• Drive DevOps best practices around CI/CD, automation, scalability and reliability across LearnUpon's infrastructure and pipelines.
• Drive technical innovation and strategic initiatives across multiple teams and services.
• Provide technical guidance and mentorship to uplevel the entire engineering organization.
• Collaborate with Product Engineering teams and cross-functional partners to shape our long-term technical roadmap and strategy.
• Identify and solve complex technical challenges that significantly impact LearnUpon's growth and success.
• Champion engineering best practices, including code quality, system design, and operational excellence.
• Mentor and coach engineers across the organization, fostering a culture of continuous learning and growth.
• Resolve conflicts and drive alignment between teams, building a cohesive engineering culture.

What skills do I need?                                                                                  

• 8+ years of exceptional DevOps/SRE experience, with a proven track record of technical leadership in large-scale, distributed systems.
• Deep focus on containerized environments, with experience supporting local development, CI/CD workflows, and deployment across the cloud.
• Proven expertise in cloud infrastructure, especially AWS, with a deep understanding of scalability, reliability, and security in production environments.
• Strong experience working with Kubernetes and Helm charts, as a foundation for modern infrastructure and platform orchestration.
• Proficient in Infrastructure as Code (Terraform, Ansible), with a focus on building modular, reusable infrastructure patterns.
• Expertise in designing and maintaining CI/CD pipelines (GitLab preferred), and developing automation tooling (Bash, Python, Go).
• Demonstrated success in leading technical initiatives that span multiple teams and services.
• Outstanding communication skills, with the ability to influence and align stakeholders at all levels of the organization.
• Track record of mentoring and elevating the skills of other engineers, including senior-level talent.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Experience leading engineering initiatives across multiple locations.
• Contributions to open-source projects or thought leadership in the software engineering community.
• Experience with cost management for cloud infrastructure.
• Familiarity with GitOps workflows using tools like ArgoCD and FluxCD.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Our typical process generally works as follows:

• Qualified applicants will be invited to schedule a screening call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with a member of our C-Suite Team.
• The successful candidate will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

LearnUpon is looking for a Staff Site Reliability Engineer to join our team in Ireland. This is a flex role, working 1 day per week from LearnUpon's Dublin office. 

LearnUpon LMS helps organizations train their employees, customers, and members. Businesses can manage, track, and achieve their unique learning goals — all through a single, powerful solution.

With offices in Dublin (our HQ), Philadelphia, Belgrade, and Sydney, we are a team that puts our customers' experience at the heart of everything we do. We're always striving for the best solution (not the easy one), and we go the extra mile to deliver work we're proud of.

Our offices are open, collaborative environments where our team and individual accomplishments are celebrated and encouraged. Join LearnUpon, where we work together as a friendly, supportive team who, most importantly, like to have fun.

As a Staff Engineer in Site Reliability Engineering you will be part of the team responsible for the scale-out of the LearnUpon infrastructure. 

What will I be doing?

• Identifying opportunities to improve and scale our infrastructure for performance, observability, maintainability, and cost, by creating innovative solutions.
• Leading our efforts to build an observability function that incorporates application metrics, application transaction tracking, and event log management.
• Driving the processes to maintain resilient, scalable and cost-effective infrastructure.
• Working with other Engineering teams to provide infrastructure solutions that meet their ongoing requirements.
• Building tools focused on measuring, monitoring and alerting, with an eye towards self-service in order to  promote Engineers’ ownership of observability.
• Reacting quickly to changing customer and business needs.
• Participate in on-call rota.
• Mentoring junior talent.

What skills do I need?                                                                                  

• 7+ years of experience in a software or Ops role.
• 5+ years of cloud engineering experience, with at least 2 years experience with AWS.
• Experience deploying Microservice environments, using containerisation technologies such as Kubernetes and Docker.
• Experience in designing and implementing Observability tech stacks.
• Have championed the benefits of Observability to Engineering teams.
• Can architect the design of SLO/SLI implementation that balances the needs of different teams.
• Familiar with cost analysis of Observability metrics gathering, Engineering effort, and tooling.
• Experience building and supporting large-scale distributed systems that back a consumer app or website with associated requirements of performance, security and disaster recovery.
• Experience with implementing IaaC (e.g. CloudFormation, Terraform etc.), automation tooling (e.g. Puppet, Ansible etc.), CI/CD (e.g. Jenkins, Travis CI, GitLab etc.)
• Able to effectively communicate technical ideas to and collaborate with both technical and non-technical peers.
• Experience with database scaling would be a strong plus.

Don’t worry if you don’t tick every box in order to apply, we’re always happy to review applications and take all experience into consideration. We do our best to provide feedback where we can!

Not required but considered a big plus

• Certification in AWS, any PaaS, and/or related technologies.

Why work with us?

• Competitive salary and company ESOP
• 25 days’ annual leave, plus 10 public holidays and 1 annual wellness day
• Private health insurance and company pension
• Parental benefits, including up to 26 weeks paid maternity leave, 4 weeks paid paternity leave, and coaching support for new parents (location-specific details apply)
• Up to 4 weeks per year working abroad (role eligibility applies)
• Clear career progression opportunities — take LearnUpon where you think it can go
• A collaborative and supportive environment with regular team events

What is the Hiring Process?

Applicants for the position can expect the following hiring process:

• Qualified applicants will be invited to schedule a 30-minute call.
• Successful candidates will then be invited to a series of practical interviews.
• Finally, candidates will have a short interview with our CEO/CTO.
• Successful candidates will be contacted with an offer to join our team.

LearnUpon is an Equal Opportunities Employer. 

We do not discriminate on the basis of gender, marital status, family status, age disability, sexual orientation, race, religion, membership of the Traveller community, or any other legally protected status.

By applying for this job, you agree to LearnUpon's Privacy Policy. Find out more about our privacy policy here

Visit our Careers site to find out more about working for LearnUpon, and check us out on Instagram.

The Opportunity

We are seeking a highly experienced Senior Manager – Platform Core & Security to lead and evolve our Core/Security Platform engineering function while strengthening our security posture across the ESW cloud ecosystem.

This role combines deep platform engineering leadership with security ownership. You will be responsible for driving the technical direction, reliability, and scalability of our Core Platform (built on .NET, Azure, Kafka, AKS, Cosmos DB), while embedding security-by-design principles across the entire SDLC.

You will lead a team of senior engineers across Platform Core and Security, ensuring our systems are secure, resilient, scalable, and aligned with business priorities.

Responsibilities

• Lead and scale the Core/Security Platform engineering team.

• Define and evolve the technical roadmap for:

  • .NET-based services running on AKS.

  • Event-driven architectures powered by Kafka.

  • Shared deployment foundations (Helm charts, containers, base images).

  • Data models leveraging Cosmos DB.

• Ensure platform capabilities enable product teams to deliver efficiently and safely.

• Balance long-term architectural health with short-term delivery needs.

Security Strategy & Engineering

• Lead the Security engineering function within Platform.

• Embed security-by-design across architecture, CI/CD, and runtime environments.

• Oversee cloud security posture across Azure (primary), AWS, and GCP.

• Define and enforce best practices for:

  • IAM and least privilege models.

  • Secrets management and encryption.

  • Secure container and image management.

  • Vulnerability management and patching.

  • Secure SDLC practices.

• Partner with compliance and governance teams to meet regulatory requirements (e.g., GDPR, PCI, etc.).

Architecture & Technical Governance

• Drive architectural consistency across microservices, APIs, and event-driven systems.

• Lead design reviews and establish engineering guardrails.

• Reduce platform complexity and technical debt.

• Sponsor strategic technical initiatives (modernization, migrations, refactoring).

• Ensure secure and scalable patterns are adopted across teams.

Reliability & Operational Excellence

• Ensure platform services are observable and resilient.

• Oversee incident management for core platform components.

• Drive root cause analysis and systemic improvements.

• Define SLAs/SLOs in partnership with SRE and DevOps teams.

• Support high-traffic eCommerce events with strong operational readiness.

Team Leadership & Culture

• Build and mentor a high-performing team of senior engineers.

• Develop technical leaders within Platform Core and Security.

• Foster a culture of ownership, accountability, and continuous improvement.

• Improve cross-team collaboration between Platform, Product, DevOps, and Security.

• Represent Platform Core & Security in senior engineering forums.

Requirements

• 10+ years of experience in backend, platform, or cloud engineering.

• 5+ years in engineering leadership roles.

• Proven experience operating and scaling cloud-native platforms.

• Experience leading security initiatives in cloud environments.

• Strong background in .NET backend systems.

• Deep experience with Microsoft Azure (AKS, Cosmos DB, Azure Monitor).

• Experience with Kafka and event-driven architectures.

• Strong understanding of containers, Kubernetes, Helm, and CI/CD.

• Solid knowledge of cloud security best practices.

• Experience with IAM, network security, encryption, and vulnerability management.

• Strong understanding of DevSecOps principles.

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values - Own It, Champion Simplicity, Win as One, and Debate then Commit - we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us?

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment.
• Professional and personal development: Find your spark and leave your mark. We will ensure your talent is nurtured and cultivated for growth and success throughout your career with ESW.
• Hybrid Working: Our Hybrid Working Model empowers you to embrace the flexibility of hybrid working and enjoy the best of office and remote work.
• Diversity, Belonging & Inclusion: When we win, we win together. You'll be part of a culture that values every individual for who they are, fostering an environment where uniqueness is encouraged.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.

#LI-hybrid #LI-PP1

Klaviyo powers growth for businesses by helping them reach customers on the right channel at the right moment. As Director of Engineering, Messaging Infrastructure, you will lead the teams that build and operate the core, multi-tenant platform that sends and receives messages at massive scale across email, SMS, mobile push, WhatsApp, and future channels. Your organization will own the services, pipelines, and integrations that ensure messages are delivered fast, reliably, and compliantly—so product teams can innovate confidently and our customers can trust us with their most valuable communications. Success in this role means higher deliverability, lower latency and cost-per-message, stronger privacy & compliance posture, and faster developer velocity across Klaviyo.

How You’ll Make a Difference

• Own the messaging platform end to end (ingestion, orchestration, templating/rendering, scheduling, routing, send, feedback loops, analytics)—with clear SLOs, scalable multi-region architecture, and a measurable reliability posture (e.g., error budgets, MTTR, incident rate).
• Increase deliverability & throughput by advancing our MTA/SMS provider strategies, queueing and rate-limiting, channel-specific features (e.g., pre-flight checks, warm-up), and feedback processing (bounces, complaints, carrier responses).
• Harden compliance & safety in partnership with Legal/Privacy (e.g., consent/state management, opt-out, quiet hours, TCPA/CAN‑SPAM/CTIA/GDPR-aware workflows) to protect customers and their end-users.
• Accelerate developer velocity for channel teams via clear APIs, SDKs, contracts, documentation, and paved-road tooling (test environments, canaries, shadow traffic, feature flags, progressive delivery).
• Deliver business impact by tying platform choices to measurable outcomes (deliverability %, send latency, success rate, $/MM, cycle time), setting an annual platform strategy and quarterly commitments.
• Build and scale a high-performing org of managers and senior ICs; raise the talent bar through crisp expectations, transparent feedback, and career growth paths aligned to Klaviyo’s standards.
• Transform workflows with AI. Put AI at the center of how the org plans, operates, and learns—using it to streamline incident response, speed root-cause analysis, optimize capacity, and improve developer productivity.

What You’ll Do

• Set vision & roadmap: Define a 12–18 month technical strategy for Messaging Infrastructure; translate it into quarterly, outcomes-based plans with clear tradeoffs and risks.
• Architect for scale & resiliency: Guide design for high-throughput streaming, durable queues, idempotent processing, multi-tenant isolation, and multi-region failover; champion observability-first development.
• Operational excellence: Establish SLOs and on-call practices; lead major incident reviews with a blameless, action-oriented posture; drive cost efficiency and capacity planning.
• Partner deeply: Work with Product, Security, Data, and GTM teams to align on customer requirements, roadmaps, and launch readiness; represent the platform in exec forums.
• Elevate engineering quality: Institutionalize design reviews, threat modeling, test strategies, and change management that reduce cycle time while protecting reliability.
• Talent & culture: Hire exceptional people, develop managers, and model urgency, ownership, and accountability—rewarding impact and raising the bar on what “good” looks like at scale.
• Continuously experiment with AI—testing tools, sharing learning, and championing new applications that responsibly accelerate org workflows and elevate quality.

Who You Are

• Platform-minded leader with a track record building/operating large-scale, low-latency distributed systems (messaging, streaming, or analogous high-throughput platforms). You’re hands-on enough to dig into architecture, but you lead through clarity, metrics, and great managers.
• Owner of outcomes. You connect engineering choices to business results—deliverability, latency, reliability, developer velocity, and cost—and hold teams accountable for moving those numbers.
• High-intensity, high-urgency operator who thrives in ambiguity, makes crisp tradeoffs, and ships ambitious, reliable systems on a predictable cadence.
• Inclusive people leader experienced in growing managers and senior ICs, building healthy on-call cultures, and scaling organizations across hubs.
• Strong partner & communicator who can translate complex systems into simple narratives for executives, customers, and cross-functional peers.
• AI-fluent builder. You’ve already experimented with AI in work or personal projects and are excited to learn fast and responsibly integrate AI into everyday workflows.

Nice to Haves (Helpful, not required)

• Domain experience with email MTAs, SMS aggregators/carrier networks, push services, or deliverability tooling.
• Prior leadership of multi-region or hybrid-cloud systems, and experience setting SLOs/error budgets at platform boundaries.
• Background in privacy-aware systems (e.g., consent orchestration, data residency, data retention/TTL strategies).
• Experience improving developer experience (APIs/SDKs, golden paths, internal platforms) for 10+ product teams.

How We Work

• Hub-based, hybrid collaboration; on-call coverage appropriate to mission-critical systems.
• Interview process emphasizes technical depth, leadership behaviors (ownership, urgency, accountability), and measurable impact.
• We value candidates who are rigorous, curious, and driven to create leverage for every Klaviyo developer and customer.

#indeedDUB

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Software Engineer II, Reliability (Dublin)

Team Overview:

As a Software Engineer II, Reliability, you will help ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development.

We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges. Our work spans infrastructure, security, and software engineering, and focuses on building and operating systems that are reliable, secure, and performant at scale.

The SRE team’s charter is to build and operate foundational services and infrastructure, reduce operational toil through automation, and continuously improve systems based on real production learnings. Your work will directly impact how Klaviyo engineers build software and how customers experience our platform every day.

How You’ll Make an Impact:

As a Software Engineer II, Reliability, you will contribute to the reliability and operational excellence of Klaviyo’s platforms by working on well-scoped projects and owning services with support from senior engineers. You will:

• Build, operate, and improve production systems with a focus on reliability, scalability, and performance
• Apply software engineering principles to automate operational tasks and reduce manual toil
• Contribute to the design and implementation of systems using established SRE best practices
• Help define and measure SLIs and SLOs for services you support
• Improve observability through metrics, dashboards, logging, and tracing
• Participate in on-call rotations and respond to production incidents with guidance and support
• Assist with incident investigation and contribute to post-incident reviews and follow-up actions
• Perform basic analysis around system behavior, capacity usage, and scaling characteristics
• Identify reliability issues or operational pain points and work with teammates to address them
• Collaborate with product, platform, and security engineers to ship reliable systems
• Write and maintain clear operational runbooks and system documentation

Who You Are:

You are an early-to-mid career SRE who is comfortable operating production systems and eager to deepen your expertise in reliability engineering. You:

• Have experience operating cloud-native production systems and services
• Write production-quality code (e.g. Python, Go, or similar) to automate operations and improve reliability
• Understand common failure modes in distributed systems, such as dependency failures, resource exhaustion, and partial outages
• Have experience working with containerized workloads and platforms (e.g. Kubernetes) in production environments
• Are comfortable participating in on-call rotations and diagnosing straightforward production issues
• Have experience using observability tools and responding to alerts
• Are familiar with SRE concepts such as SLIs, SLOs, and error budgets, and are learning how to apply them in practice
• Have hands-on experience with infrastructure as code or declarative configuration (e.g. Terraform, Kubernetes manifests)
• Can follow incident response processes and contribute meaningfully during outages
• Are comfortable receiving feedback, learning from incidents, and improving your systems over time
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Nice to Have:

• Experience supporting security-sensitive systems or internal platforms
• Familiarity with AWS or other cloud providers
• Exposure to messaging or asynchronous systems (e.g. Kafka, RabbitMQ, Celery)
• Interest in performance testing, capacity planning, or resilience work
• Practical experience with algorithms and data structures

Tech Stack:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.

Core technologies include:

• Python / Django / FastAPI
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview:

The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world class software at high speed. Security is built in by default, seamless, and effortless, making engineers’ lives better and Klaviyo more secure.

Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering.  We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale.

This role is for senior engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how hundreds of Klaviyos get their work done every day, and 100’s of thousands of customers use our products with confidence.

How you’ll make an impact:

The Infrastructure Security team builds the internal platforms, systems, and services that serve as the foundational building blocks for how our engineers build securely every day. As a Senior Software Engineer on Infrastructure Security, you will:

• Ship foundational security services to enable Klaviyo engineering to move faster with confidence
• Design and develop systems and processes that enable highly available & scalable systems
• Design, build and deliver software to dramatically improve the availability, scalability, latency, and efficiency of Klaviyo’s services
• Achieve break-throughs in systems throughput by identifying and eliminating bottlenecks
• Leverage technology such as Python, Golang, AWS, Django, Kubernetes, Bash, Terraform, MySQL, Redis, Clickhouse, Iceberg, DataLake, Istio, Postgresql, and more to advance Klaviyo’s platform
• Champion best practices by actively collaborating with other teams in a culture that values whiteboarding and technical design review
• Contribute to the company as a subject matter expert in multiple areas, constantly pushing yourself to be a better engineer and to level up all of your peers within your team and within Klaviyo.
• Mentor and pair with other Klaviyo engineers to build better software by focusing on performance, self-healing system, configuration as code; defensive programming, application security, etc.
• Participate in periodic on call duties with a focus on solving issues when they are discovered, preventing recurrences and minimizing alert fatigue 
• Prototype and advocate for architectural improvements to achieve breakthrough results in Klaviyo systems’ operational scalability and reliability
• Work hand-in-hand with product-facing engineers to ship impactful code
• Perform quantitative investigation to understand and scale Klaviyo systems and manage the cross-functional effort to resolve scalability issues
• Produce and advocate for preventative, upstream solutions with internal stakeholders and external vendors and dependencies
• Confidently make informed, data-driven choices in a fast paced environment with competing priorities

Who you are:

• You care deeply about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands on experience with Linux operating systems and computer networking
• You’re comfortable and experienced writing code in a programming language such as Python, Ruby, Go, etc.
• You have deep experience with cloud infrastructure, operating in a high scale environment
• You have strong hands-on experience building and operating highly available systems, and are comfortable owning complex problems end to end.
• You’ve led the delivery of significant projects or features independently, including discovery, technical design, implementation, rollout, and ongoing maintenance, and you’re comfortable providing technical direction to others.
• You have deep expertise in one or more areas of modern web engineering (e.g. backend services, data pipelines, internal platforms, or AI-enabled systems) and a solid understanding of scalable, multi-tenant architectures.
• You regularly use AI-powered tools in your development workflow and are curious about applying AI thoughtfully to improve engineering productivity and system capabilities.
• You take ownership of operational excellence for the systems you build, including performance, reliability, observability, and on-call participation where required.
• You enjoy questioning convention and continuously improving how things work, whether that’s architecture, tooling, workflows, or team practices.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers and other engineers to deliver better outcomes.

Nice to have:

• Experience building security tooling, working with security infrastructure systems like Vault, AWS IAM, WAFs, and more
• Hands-on experience including diagnosing and improving systems performance, database queries, and complex, multi-service workflows.

Tech Stack:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Senior Software Engineer, Reliability (Dublin)

Team Overview:

As a Senior Software Engineer, Reliability, you’ll ensure Klaviyo’s critical platforms are reliable, scalable, and sustainable while enabling rapid product development. We treat reliability as a core product feature and use software engineering to solve complex systems and operational challenges.

Our work spans security, infrastructure, and software development, requiring us to understand systems and engineering.  We build complex, foundational solutions that must be extremely reliable, secure, and performant at global scale.

Our charter is to build and operate foundational services and infrastructure, define clear reliability objectives, reduce operational toil through automation, and continuously improve systems based on real production learnings. The work is highly visible and directly impacts how Klaviyos build software and how customers experience Klaviyo every day.

How You’ll Make an Impact:

As a Senior Software Engineer, Reliability, you will build and operate the platforms, systems, and services that underpin Klaviyo’s reliability and operational excellence. You will:

• Build and operate foundational, security-critical services with a strong emphasis on availability, scalability, latency, and fault tolerance
• Apply software engineering principles to automate infrastructure, reduce operational toil, and improve system reliability at scale
• Design, implement, and evolve systems using SRE best practices
• Define and refine SLIs, SLOs, and error budgets to guide engineering decisions
• Improve observability, alerting, and incident response to reduce mean time to detection and recovery
• Participate in on-call rotations with a focus on sustainable operations and automatic remediations 
• Perform quantitative analysis to understand system behavior, capacity constraints, and scaling limits
• Identify systemic risks and reliability bottlenecks and drive long-term, preventative solutions
• Collaborate closely with product, platform, and security engineers to influence architecture early and ship reliable systems
• Mentor and pair with other engineers, helping raise the bar for reliability, operational maturity, and engineering excellence

Who You Are:

You are a cloud-native, platform-focused SRE who uses software to build and operate reliable production systems at scale.

• You write and maintain production-quality code (e.g. Python, Go, or similar) to build internal platforms, automate operations, and improve system reliability
• You have built, deployed, and operated distributed, cloud-native systems and understand failure modes such as partial outages, dependency failures, resource saturation, and cascading impact
• You have experience operating containerized workloads and platforms (e.g. Kubernetes) in production, including deployment strategies, scaling behavior, and service networking
• You are comfortable participating in on-call rotations and diagnosing production issues
• You have designed and operated observability systems and know how to build actionable alerts that reflect real user and service impact
• You apply SRE concepts such as SLIs, SLOs, error budgets, and burn-rate–based alerting to guide engineering decisions and operational response
• You have hands-on experience with infrastructure as code and declarative configuration (e.g. Terraform, Kubernetes manifests, policy-as-code)
• You have performed capacity planning, load testing, and performance analysis for distributed services and platforms
• You routinely contribute to post-incident reviews and drive concrete, code-focused follow-up actions that prevent recurrence
• You are comfortable reviewing and contributing to technical designs, platform APIs, operational runbooks, and system documentation
• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Nice to Have:

• Experience supporting security-critical platforms or building internal security tooling
• Familiarity with identity, access management, secrets management, or policy enforcement systems
• Experience operating systems at scale in cloud environments (AWS preferred)
• Background in resilience testing, fault injection, or chaos engineering
• A strong comprehension of algorithms and data structures at scale

Tech Stack:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack.

Core technologies include:

• Python / Django / FastAPI
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview

The Infrastructure Security team makes it simple and easy for engineers to make secure choices while developing world-class software at high speed. Security is built in by default—seamless and effortless—making engineers’ lives better and Klaviyo more secure.

Our work sits at the intersection of security, infrastructure, and software engineering. We build cloud-native platforms and services that are reliable, secure, and performant at global scale, forming the foundation that Klaviyo engineers rely on every day.

This role is for engineers who enjoy building modern distributed systems, care about security and reliability, and want to have real impact across a large engineering organization.

How you’ll make an impact

As a Software Engineer on the Infrastructure Security team, you will build and operate the systems that help Klaviyo engineers ship secure software with confidence. You will:

• Design, build, and maintain cloud-native security services used across Klaviyo
• Own meaningful components and services end to end, from implementation through production operation
• Improve the availability, scalability, latency, and efficiency of infrastructure security systems
• Collaborate with senior engineers on system design and architecture, contributing ideas and technical solutions
• Identify performance, reliability, and security issues in distributed systems and drive improvements
• Work extensively with technologies such as Python, Golang, AWS, Kubernetes, Terraform, and modern data stores
• Participate actively in design reviews, code reviews, and whiteboarding sessions
• Contribute to operational excellence through monitoring, alerting, and incident response
• Participate in an on-call rotation with a focus on learning, prevention, and reducing operational toil
• Build tooling, automation, and documentation that improve developer experience and security posture
• Partner with product-facing and platform engineers to ship impactful, secure solutions

Who you are

• You have solid experience building and operating cloud-native, distributed systems in production
• You are comfortable writing production-quality code in a language such as Python or Go
• You have hands-on experience with AWS (or a similar cloud provider) and understand managed services, networking, and IAM concepts
• You have experience working with containers and orchestration platforms such as Kubernetes
• You are comfortable owning services and features independently, while knowing when to ask for feedback or support
• You understand the fundamentals of scalable, multi-tenant architectures and secure system design
• You care about reliability, performance, observability, and security—not just shipping features
• You are comfortable participating in on-call and responding to production issues
• You communicate clearly, collaborate well, and enjoy working through technical problems as a team
• You regularly use modern developer tooling, including AI-powered tools, to improve productivity and code quality

Nice to have

• Experience building or integrating security-focused systems (e.g. secrets management, IAM, authn/z, policy enforcement)
• Familiarity with service meshes, API gateways, or zero-trust architectures
• Experience improving performance in distributed systems or debugging complex multi-service workflows

Tech Stack

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Overview

We are seeking a Kubernetes Engineer to join our global infrastructure team and help scale, automate, and secure our container orchestration environments across on-premises and public cloud platforms. As a Kubernetes specialist, you’ll work closely with DevOps, SRE, and security teams to deliver reliable, self-service, and production-ready Kubernetes clusters that power mission-critical applications.

Key Responsibilities

Cluster Management 

• Deploy, manage, and upgrade Kubernetes clusters using tools like kubeadm, EKS, AKS, GKE, or Rancher.
• Implement robust RBAC, network policies, ingress controllers, and security frameworks in Kubernetes.

Automation & IaC 

• Automate cluster provisioning and application deployment pipelines using Terraform, Helm, and ArgoCD.
• Build reusable modules for consistent infrastructure delivery across staging and production.

CI/CD Integration 

• Integrate Kubernetes with modern CI/CD workflows for rapid, safe application delivery.
• Support GitOps practices and continuous deployment automation.

Monitoring, Logging & Troubleshooting 

• Implement observability for Kubernetes using Prometheus, Grafana, Loki, and Fluentd/Fluent Bit.
• Troubleshoot performance issues, failed pods, memory leaks, and cluster degradation events.

Cloud & Hybrid Deployments 

• Operate Kubernetes workloads across AWS, Azure, GCP, and hybrid/on-prem environments.
• Use tools like Velero, Kasten, or Stash for backup/restore strategies in Kubernetes.

Collaboration & Support 

• Partner with application developers, SREs, and security teams to implement best practices.
• Serve as a technical advisor on cloud-native architectures and containerization s

Experience/Qualification Required

• Certified Kubernetes Administrator (CKA) – Highly preferred
• Certified Kubernetes Application Developer (CKAD)
• Certified Kubernetes Security Specialist (CKS)
• AWS Certified DevOps Engineer – Professional
• Google Professional Cloud DevOps Engineer
• HashiCorp Certified: Terraform Associate
• Linux Foundation Certified System Administrator (LFCS)

Nice to have:

• Experience with GitOps tools (ArgoCD, Flux).
• Observability tools like Prometheus, Grafana, ELK/EFK stack.
• Experience with service mesh technologies (Istio, Linkerd).
• Open-source contributions in Kubernetes-related projects
• Spectro cloud, Incus, Cloud 9 etc…

Title: Senior Site Reliability Engineer

Department: Platform Engineering

Reports To: Senior Manager, Site Reliability and Platform

FLSA Status: Exempt

Location: Ireland (Remote)

Job Summary

We are seeking a Senior Site Reliability Engineer to join our Platform Engineering team. In this role, you will be instrumental in designing, deploying, and maintaining high-availability infrastructure  leveraging automation, infrastructure-as code, and advanced monitoring. You’ll partner closely with our application engineering teams to ensure our services meet the highest standards of reliability, performance, and security.

Key Responsibilities:

Senior SREs at Prove are responsible for driving 99.999% uptime for existing and developing products. Implementing, automating, and developing infrastructure are methods to these outcomes. Qualified candidates will be well versed in the difference between methods and ownership of outcomes and be able to demonstrate and document their previous relevant experience. 

Lead

• Contribute to infrastructure system design and application architecture within Platform Engineering and across engineering teams
• Develop and implement infrastructure-as-code standards using tools like Terraform and/or OpenTofu
• Act as a strong technical partner with our engineering teams
• Champion observability with product owners and engineering teams

Optimize

• Improve new and existing systems by increasing reliability, performance, and scalability
• Automate routine operational tasks to reduce toil and improve efficiency
• Ensure infrastructure security compliance and implement least-privilege access controls
• Enhance existing CI/CD pipelines and feedback loops for maximum reliability
• Enable auto-scaling infrastructure based on custom metrics for applications and critical observability infrastructure
  
  

Respond

• Participate in a 24/7 on-call rotation every 6-7 weeks, respond to our most critical alerts and resolve challenging events
• Conduct thorough post-incident reviews and implement preventative measures
• Use observability data to perform root cause analysis and identify system improvements

Required Qualifications

• 6+ years of experience in Site Reliability Engineering, Platform Engineering, or equivalent experience
• Software Engineering roles with a strong infrastructure, operations, and/or production engineering aspect also qualify.
• 2+ years of experience in technical project leadership
• Deep understanding of cloud platforms, preferably AWS
• Expert knowledge of observability platforms and practices (e.g., tracing, metrics, logging) with hands-on experience using tools like Prometheus, Grafana, Honeycomb and OpenTelemetry 
• Strong experience with Kubernetes, container orchestration and Gitops methodologies
• Experience with infrastructure-as-code tools (Terraform, Terragrunt, Spacelift, OpenTofu)
• Skilled proficiency in at least one programming language (Java, Go, Python)
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience

Preferred Qualifications

• Experience with distributed systems and microservice architectures
• Experience working in a high compliance environment
• Hand-on experience instrumenting code with OpenTelemetry
• Deep familiarity with service mesh technologies 
• Contributions to open-source projects
• Experience in the identity verification or financial technology industry
• Application development experience

This position description should not be considered the final description of the position. The position description is not intended to be an all-inclusive list of duties and standards of the positions. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

The anticipated salary range for this role is EUR 90,000 - 105,000 plus variable commission / company bonus. Offered salary will be determined by the applicant’s education, experience, knowledge, skills, geo-location and abilities, as well as internal equity and alignment with market data.