Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As an Engagement Manager at Stripe, you will drive Stripe’s future growth engine by leading enterprise-level, strategic users through our integration, implementation and adoption stages that will lead them to become long-term Stripe users and advocates of our products and solutions.

Stripe Professional Services provides a rapid path to success and ongoing value for our users. Our Engagement Managers utilize Stripe’s proven Implementation Methodology coupled with their project leadership expertise, to guide and enable users and partners to successfully integrate Stripe’s solutions rapidly while delivering immediate impact and measurable value.

Responsibilities

• Own all facets of the relationship with the User  - Our Engagement Managers provide overall vision and direction throughout the program/project lifecycle for Stripe’s most complex user engagements. They are the single point of contact for the Stripe internal organization and for the user program/project management counterparts as it relates to the in-flight implementation to help lead and drive collaboration, knowledge sharing, issue resolution and decision-making.
• Accelerate time to value - Rigorous program/project management and quality assurance practices lead to implementation efficiencies that generate cost savings and speed of business outcomes. Engagement Managers are seasoned leaders who build high-performing project teams, accelerate time to value, and drive rapid and effective program decision-making by proactively managing the integration of Stripe’s products into the user’s application/technical architecture, test and change management strategies and transformation timelines.
• Deliver Program / Project Management expertise & innovation - Engagement Managers deliver program/project management expertise based on experience, continuous learning, and in-depth knowledge of Stripe’s products and implementation best practices. They drive innovation and adoption of deployment practices, provide product adoption insights and help users achieve the maximum value from their Stripe investment. In addition to this, they play a pivotal role in the continuous improvement and enablement of the Stripe Implementation Methodology and it’s associated tools, templates and processes
• Manage scope, time, cost and quality - The Engagement Manager provides well-established program/project governance to manage requirements in line with the agreed scope and business objectives. This is made possible through effective balance of time, cost, and quality via proactive program planning focused on business outcomes.
• Mitigate and Manage risk - Engagement Managers are responsible for providing proactive risk assessment, prevention and mitigation plans and the efficient identification, tracking, and resolution of issues and decisions using established tools and templates with internal and user stakeholders. Engagement Managers are the primary interface between the user and Stripe’s Product and Engineering teams to drive implementation alignment to the forward roadmap and future capabilities.
• Provide Program / Project Governance - Leading into and throughout the Implementation Program and associated projects, the Engagement Manager will work in concert with the User’s assigned Program / Project Manager to instantiate and execute on the agreed Program / Project Governance model and related Stakeholder Management and Communications plan
• Close out the project - Upon project completion, Engagement Managers ensure a smooth transition of the implemented Stripe capabilities into operation for the user. This includes complete knowledge transfer and the handover to Stripe Support
• Engage as part of a thriving internal Engagement Management Community - Our Engagement Managers actively participate in a global community of practitioners to continually evolve and improve the way in which Stripe leads and supports our Users through high impact and complex implementations of Stripe’s payment infrastructure

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of experience working with enterprise level strategic users on on complex technology or business transformation programmes with a track record of top performance or a related field
• Ability to understand complex business requirements and craft tailored solutions
• Ability to quickly learn and explain technical concepts to Stripe’s largest Users in a way which they will understand.  Some may be deeply technical.  Others may be more business focussed, so you’ll need to talk to Users in a language they can understand
• Proven program management skills and experience
• Strong critical thinking skills, including the ability to identify suboptimal processes and drive more efficient ways of working
• Ability to recognize repeated user-facing issues and build scalable solutions
• Superior verbal and written communication skills
• Ability to operate independently in a highly ambiguous and fast-paced environment
• Demonstrated ability to engage with and lead executive stakeholders and key decision makers on the User side to drive towards an agreed outcome
• Experience in working with or in complex Enterprise organizational and decision making structures 
• An ability to work collaboratively with and influence Stripe’s Product and Engineering teams to advocate for our Users and continuously shape the forward roadmap of Stripe’s applications
• Apply structured problem-solving and stakeholder management frameworks — drawing on experience from complex, multi-workstream client engagements to drive programme clarity, alignment and outcomes

Preferred qualifications

• This role is well-suited for professionals with a background in management consulting, technology advisory, or professional services, who are looking to bring their client engagement expertise to a high-growth technology environment.
• Industry certifications to ensure project success. Typical certifications include: 
  • Certified ScrumMaster 
  • PMP or PRINCE2 Certification
• Prior experience in the payments industry
• A familiarity with the integration and testing of APIs 

Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the largest and most influential platforms on the internet. 

As Reddit continues to scale globally, reliability and performance are more critical than ever. The Site Experience SRE team sits at the intersection of infrastructure, product engineering, and user experience - ensuring that every interaction across web, mobile, APIs, feeds, media delivery, and real time systems is fast, reliable, and resilient.

We are looking for a Staff Site Reliability Engineer to lead reliability engineering initiatives for critical user facing systems at internet scale. In this role, you will partner closely with product and infrastructure teams to improve availability, latency, scalability, and operational excellence across Reddit’s most business critical experiences.

This is a highly technical leadership role for someone who thrives in large-scale distributed systems, enjoys solving complex reliability challenges, and can influence engineering culture across the organization.

What you’ll do:

• Lead Reliability Engineering for User Experience
• Drive reliability, scalability, and operational excellence for critical user facing systems and services. Improve performance and resiliency across APIs, content delivery, feed generation, search, messaging, and real-time experiences.
• Architect for Scale
• Partner with product and infrastructure engineering teams to design systems that remain highly available and performant under massive global load. Guide architectural decisions around failover, redundancy, graceful degradation, traffic management, and capacity planning.
• Reduce Operational Risk
• Identify systemic risks and reliability bottlenecks across services, dependencies, deployments, and infrastructure. Build proactive mitigation strategies and drive engineering improvements that reduce incidents and improve service health.
• Drive Automation
• Eliminate repetitive operational work through automation and tooling. Build systems that improve deployment safety, incident response, remediation workflows, and reliability guardrails
• Incident Management
• Lead complex incident response efforts across engineering teams. Drive blameless postmortems, identify root causes, and ensure sustainable long-term fixes are implemented.

Influence Engineering Standards

• Define and champion best practices around reliability engineering, SLIs/SLOs, capacity management, release engineering, and operational maturity across the company.

Mentor and Multiply Impact

• Provide technical leadership and mentorship to engineers across SRE and software engineering teams. Help shape reliability culture and raise the operational excellence bar across the organization.

What We’re Looking For

• 8+ years of experience in Site Reliability Engineering, Infrastructure Engineering, or related roles operating large scale distributed systems.
• Strong collaboration and communication skills with the ability to influence technical direction across teams.
• Strong experience supporting high traffic, user facing production environments.
• Deep understanding of one or more: distributed systems, networking, Linux systems, cloud native architectures.
• Experience designing highly available systems with strong operational and reliability practices.
• Strong programming skills in languages such as Go, Python, or similar.
• Strong understanding of observability systems including metrics, logging, tracing, and alerting.
• Experience improving reliability through SLOs, automation, incident management, and performance optimization.
• Demonstrated ability to troubleshoot complex issues across applications, infrastructure, networking, and services.

Nice to Have

• Experience operating systems at internet scale traffic volumes.
• Experience with Kubernetes, containers, cloud infrastructure, and modern deployment platforms.
• Familiarity with technologies such as Prometheus, Grafana, OpenTelemetry, Envoy, Kafka, ClickHouse, Cassandra, Redis, or similar distributed infrastructure technologies.
• Experience with CDN optimization, edge reliability, traffic engineering, or global infrastructure.
• Contributions to open source software or participation in technical communities.
• Experience leading large scale incident response and operational transformation initiatives.

Why Join Reddit?

You’ll help shape the reliability and performance of one of the internet’s largest platforms, influencing experiences used by millions of people every day. This is an opportunity to solve deeply complex engineering problems at massive scale while helping define the future of reliability engineering for a modern consumer platform.

Benefits

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Private Medical, Dental, and Vision Benefits
• Personal Retirement Savings Account with matching contribution
• Cycle to Work and Tax Saver schemes
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

Microsoft Dynamics 365 Business Central Developer

Our Microsoft team is at an inflection point of growth and we are looking for a Dynamics 365 Business Central Developer to join us on this exciting journey. We are seeking a skilled C/AL and AL Developer to join our delivery team. You will be responsible for designing, developing, and maintaining AL extensions that enhance Business Central functionality, ensuring alignment with modern development practices and cloud-first architecture.

About the role:

• Develop and maintain AL extensions for Microsoft Business Central, ensuring modularity and upgrade compatibility.
• Working with Dynamics NAV to develop new functionality using C/AL, while clients prepare for upgrade to Dynamics 365 Business Central Online.
• Collaborate with Functional Consultants, Solution Architects, and Project Managers.
• Work closely with the Lead consultant to translate functional design specification into technical designs.
• Build integrations between Business Central and third-party systems using file-based integrations, APIs, and Azure functions (including AIS)
• Maintain best practice development standards based on clean, well-documented code and technical documentation for customisations and integrations.
• Support and participate in quality assurance during projects and support various testing activities.
• Monitor and optimise system performance through code and solution architecture.
• Participate in code reviews, unit testing, and deployment processes to ensure high-quality deliverables.
• Stay current with Business Central platform and development releases/roadmap.

About you:

We are looking for a friendly detail-oriented problem-solver with a passion for technology and business optimisation. You should have excellent communication skills, an inquisitive nature, and strong technical and analytical abilities. You will be part of a collaborative team that values new ideas and works together to solve complex business problems.

• Proven experience developing in C/AL and AL for Dynamics NAV and Dynamics 365 Business Central.
• Strong understanding of Business Central architecture, including object ranges, licensing, and extension management.
• Extensive experience of working with Git source control and best practice code review and testing.
• Experience of working with various Dynamics 365 Business Central apps including Continia and Tasklet.
• Understanding of ERP processes such as finance, supply chain, projects and manufacturing.
• Knowledge of SQL Server and database management
• Experience of working with NAV server configuration, including service tier setup and user management
• Ideally you will have experience in upgrading various Dynamics NAV versions to Dynamics Business Central Online
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration abilities.
• Masters or Certification in relevant fields.

Join us in helping our clients enhance their business operations through innovative solutions and cutting-edge technology.

As a Senior .Net Developer, you will…. 

• Work in a dynamic, collaborative, inclusive, transparent environment where your talent is what counts 
• Develop your career at a pace that matches your ambition in the direction you want to go
• Oversee the design, development, and deployment of .NET applications.
• Ensure projects are completed on time, within budget, and meet client requirements.

Your Key Responsibilities:

• Team Leadership: Mentor and guide team members, fostering a collaborative and productive work environment.
• Technical Expertise: Provide technical direction and support in the design and implementation of .NET applications. Participate in code reviews and pair programming. Develop low-level design for APIs etc. Design and develop applications through the full SDLC in a DevOps environment. Create unit and integration test.
• Client Interaction: Communicate with clients to understand their needs and provide regular updates on project progress.
• Quality Assurance: Implement best practices for coding, testing, and deployment to ensure high-quality deliverables.

Your experience should demonstrate…. 

• Minimum 7+ years of hands development experience in a .NET enterprise environment
• Experience with React or Angular. 
• Excellent communication and client-facing abilities
• Strong experience with C#, SQL, Entity Framework, .NET, .NET Core, Web API and other related technologies.
• Demonstrable experience building REST APIs
• Apply strong knowledge of Object-Oriented Programming (OOP) and design patterns to deliver clean, maintainable code.
• Worked in Agile with knowledge of Scrum processes.
• Familiarity with DevOps processes and strategies.
• Knowledge and experience with CI/CD pipelines using tools like Jenkins, Azure DevOps, and Git.
• Implementation lead experience in developing core components of a technical architecture including APIs.
• Experience working with stakeholders to help define business requirements for systems based on outlined strategic technology platforms.
• Familiarity with cloud platforms such as Azure or AWS.

The Information Security Risk Team at MongoDB is the operational engine of the internal and third-party risk programs. Situated within the Assurance, Risk, and Compliance (ARC) organization, the team is responsible for the "Reduction of Uncertainty" across the enterprise. We view this team as the "Operational Commander" of the risk function. The team oversees the entire lifecycle of risk identification, assessment, and treatment, ensuring that MongoDB’s leadership has a clear, quantified view of the top risks facing the organization. We are not just a compliance function; we are a "Risk Intelligence" unit that empowers the business to "Think Big" while keeping our eyes wide open to the risks we accept.

As the Senior Information Risk Analyst, you will serve as the subject matter expert and primary executor of our risk function. Reporting directly to the Risk Director, you will be responsible for conducting and owning the lifecycle of internal security assessments (annual + ad-hoc), applying risk methodology, producing risk memos and working with asset/risk owners across the business that powers MongoDB’s growth. This is a pivotal moment for our Risk function as we scale operations to meet the demands of a $100B+ database market while navigating an increasingly rigorous regulatory landscape (DORA, FedRAMP, NIS2).

This role can be based out of our Dublin office or remotely in Ireland. 

Responsibilities

Program Maturity

• Risk Assessment Methodology Implementation: Lead the strategic roadmap to integrate the risk matrix into the risk framework
• Regulatory Governance: Ensure the risk program complies with global regulations, specifically DORA (EU) regarding ICT registers and FedRAMP Rev 5 supply chain controls Maintain the Supply Chain Risk Management (SCRM) plan and oversee strict boundary protections for the "Atlas for Government" environment
• Policy & Procedure Ownership: Maintain the Information Risk Management Procedure (ISQMS), ensuring that risk identification, assessment, and treatment processes are documented, updated annually, and followed consistently across the organization

Operational Execution

• Experience conducting technical security risk assessments (infrastructure, cloud, application-level). Including experience in evaluating control effectiveness through technical evidence (configurations, logs, architecture diagrams)
• Workflow Orchestration: Own the end-to-end risk assessment process
• Inherent Risk Scoring: Validate the team’s application of the Risk Scoring formula.   Apply the risk scoring formula for baseline scores based on breach history (last 12 months) and weighted impact
• Ensure the risk acceptance process has the right level of information and the appropriate stakeholders
• Ticket Hygiene: Actively manage the Jira backlog to prevent "frozen tickets”

Monitoring and Reporting

• Conduct annual enterprise security risk assessments and ad-hoc assessments as triggered by material changes, incidents, or new initiatives
• Identify risk scenarios for the in-scope assets by working with the asset and risk owners
• Assess the inherent risk and residual risk based on established risk assessment methodology and control assessments
• Synthesize the analysis into high-quality, Risk Assessment Memos. These documents must tell a cohesive story, moving from the "Risk Statement" to the "Calculation Logic" to the final "Risk Rating"
• Manage the risk acceptance process in JIRA, review for appropriateness and accuracy
• Maintain the Risk Management Dashboard and report on accurate risk metrics

Requirements

• Professional Experience: 10+ years of experience in Information Security, Governance, Risk & Compliance (GRC)
• Hands-on experience conducting enterprise-level security risk assessments end-to-end, including scoping, threat modeling, control evaluation, and executive reporting
• Evaluate control effectiveness using technical evidence (configs, logs, architecture diagrams)
• Perform threat modeling using established methodologies (STRIDE, MITRE ATT&CK)
• Deep operational understanding of risk assessment methodologies (NIST SP 800-30) and standard control frameworks (NIST CSF, NIST SP 800-53, ISO 27001, SOC 2, SIG Core/Lite, CAIQ)
• Regulatory Knowledge: Comprehensive knowledge of DORA, NIS2, FedRAMP Rev 5 (specifically Supply Chain/SCRM), GDPR, and PCI-DSS requirements
• Ability to write executive-level risk reports that translate technical flaws into business risks
• A strong track record of collaborating effectively across teams and levels to influence change
• Education: Bachelor’s degree in a relevant field (Cybersecurity, Business, Information Systems)
• Certifications: CRISC, CCSP, CISSP, CISA, relevant cloud certifications

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273387742

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by providing them with the tools they need to make their lives easier. We provide our customers with a suite of powerful, but straightforward tech along with (real human) support, so they can thrive on their own terms.

Everything we do is designed to make running a restaurant satisfyingly simple, in a world that’s anything but.

About this role… 

Flipdish is expanding its team of Customer Support Agents, responsible for ensuring a seamless customer experience. This role, based in our Dublin office, focuses helping our mandarin customers in providing excellent customer support. 

Key Responsibilities:

Provide outstanding customer support: Respond promptly and professionally to customer inquiries and issues via phone, email, and chat, ensuring a positive and satisfactory resolution.

Handle customer complaints: Actively listen to customers, empathize with their concerns, and work diligently to resolve problems in a timely manner, demonstrating excellent problem-solving skills.

Communicate effectively: Clearly and concisely communicate information, instructions, and solutions to customers in a friendly and professional manner, adapting communication style to suit the customer's needs.

Maintain accurate records: Document customer interactions, issues, and resolutions accurately and comprehensively in our Salesforce, ensuring proper tracking and follow-up.

Collaborate with team members: Work closely with the support team and other departments to escalate complex issues, share knowledge, and contribute to continuous process improvement.

Stay updated on product knowledge: Maintain a solid understanding of our software and services, staying up-to-date with new features, updates, and industry trends to provide accurate information to customers.

Adhere to service level agreements (SLAs): Meet or exceed established performance metrics, including response time, resolution time, customer satisfaction, and quality assurance targets.

Embrace a positive customer-focused mindset: Strive to create exceptional customer experiences, building and maintaining strong customer relationships through friendly, helpful, and professional interactions.

We're looking for:

• Relevant experience in Mandarin/Chinese speaking roles.
• A focus on delivering great customer experiences.
• Strong organisational and problem-solving skills.
• Technical troubleshooting proficiency.
• Fluency in Mandarin

🦄 About Flipdish

We’re Flipdish, an Irish unicorn (valued at over $1bn), serving independent restaurants in a world transformed by tech. No matter how fast Flipdish has grown, we’ve evolved around our customers and their needs. We’re not just an end-to-end ecosystem of technology, but a team committed to supporting people in the food industry.  

We go to great lengths to understand our customers (check out our C-suite on work experience). We’re food industry natives. We’ve worked in busy kitchens and run busy restaurant franchises. We don’t just help our customers deal with real life problems, we give them a way of competing with the big chains, growing on their own terms, and falling back in love with what they do.

🫀Our culture

At this point, you might expect the usual spiel about how great a place Flipdish is to work at and how great our work culture is (and it is!). But, this all depends on our employees. And that’s because we trust our employees to define what sort of an employer Flipdish is.

Transparency is hugely important to us. We listen to one another. We collaborate. And we give everyone a way to grow their careers through a supportive environment.

We’re a company that values diversity, inclusion, and wellbeing as standard. We believe in balance, not burnout. And all permanent employees qualify for our share scheme because we share our success.

We certainly encourage flexibility where possible and combine this with beautiful offices in bustling cities like Dublin, London and Karachi. We’re focused on getting the most out of our time together, output and team energy is at the heart of our hub based philosophy - not an attendance ticking exercise!

So, if you want to join a genuinely friendly team, take a look at our current openings and get in touch. And if you don’t see an opening just yet, do get in touch and register your interest with us anyway. We’ll be in touch as soon as something suitable opens up.

🙈Don’t be shy. Apply. 

We know that imposter syndrome can be a thing. Don’t let it be. We want enthusiastic people from all backgrounds. If you feel like you’re up for working with us, get in touch. 

We also understand some candidates might need assistance. That’s not a problem in the slightest. Just reach out to us, we’d love to hear from you.

Interactive Brokers Ireland Limited (IBIE), one of Ireland’s leading investment firms, is seeking a talented solicitor or barrister to join our team as Legal Counsel.  

This role offers the opportunity to work across a diverse range of legal and regulatory matters in a fast-paced, technology-driven environment. It is ideally suited to someone with three to five years' post-qualification experience with a background in financial services regulation and who thrives in a collaborative, fast paced can-do environment.

The successful candidate will be part of the IBIE Legal team based in the Dublin office but will interact daily with the wider Interactive Brokers’ (IBKR) Global and European legal and compliance teams.

Responsibilities include but are not limited to:

• Providing day-to-day legal advice to internal stakeholders across the business on a broad range of legal and regulatory matters.
• Advising on the design and roll-out of new products, services and business offerings, including advising on cross-border business activities, passporting arrangements and applicable conduct of business rules.
• Reviewing, drafting and negotiating customer-facing contractual agreements, disclosures, account documentation and website materials.
• Reviewing, drafting and negotiating commercial agreements with institutional clients and counterparties.
• Assisting with regulatory inquiries from the Central Bank of Ireland and other EU regulatory authorities, as well as EU and worldwide exchanges.
• Liaising and engaging with external legal advisers.

Skill and Qualifications:

• A qualified lawyer (solicitor or barrister) with 3-5 years of experience at a law firm, financial institution, financial services regulatory agency, exchange, broker-dealer or technology company.
• Excellent academic background with a strong foundation in legal analysis and reasoning.
• Excellent oral and written communication skills with the ability to outline complex matters in a simple, logical and concise manner.
• The ability to work effectively as part of a team and to build strong working relationships with colleagues across different functions and jurisdictions.
• A positive, can-do attitude, willingness to proactively problem solve and a commitment to delivering high-quality work.

Location:

North Dock One, 91/92 North Wall Quay, Dublin D01 H7V7 (4 days in office, 1 day remote per week) 

Benefits:

• Competitive salary commensurate with experience.
• Performance-based discretionary cash and stock bonus scheme.
• Medical Insurance (including dependants).
• Group Life Assurance.
• Group Income Protection.
• Group pension scheme.
• Hybrid working model.
• Daily company subsidised lunch and healthy snack options throughout the day (when working in-office).
• Corporate events.
• Tax Saver Commuter & Cycle to Work scheme.

Other Terms and Conditions:

• Candidates are on a probationary period of 6 months from the date of joining.
• Candidates must have a UK or EU passport or a qualifying work permit/residency to work in Ireland.

Due to the rapid growth and expansion of our business activities in various markets, we have the following full-time opening for an experienced, motivated, and technology-oriented individual for a French Financial Translator (English to French and vice versa).

Responsibilities:

We are looking for a professional translator with a strong focus on economics and finance, and the ability to work efficiently and independently to meet tight deadlines in a fast-paced environment while keeping a strong sense of team collaboration. In this position you will be required to:

• Translate a variety of content, such as website, account application, trading apps (IBKR Desktop, Client Portal, IBKR Mobile), etc.
• Translate client communication emails, bulletins, and announcements
• Translate FAQs and User guides
• Glossary and TM maintenance
• Perform quality assurance on existing translations (proofread and edit)
• Document processing

 Qualifications:

• Native French speaker
• Proficient in English
• MA or BA degree in Translation or related discipline
• Excellent written and oral communication skills
• CAT tool daily operation experience is a requirement (configuration and advanced use is a plus)
• Experience with the use of AI technology in an auxiliary function for translation is a strong advantage
• Minimum 3 years relevant experience with a financial institution, or translating finance-related content
• Knowledge of basic trading terms; familiarity with technical and marketing translation
• Proven time-management and organisational skills
• Personality: Self-confident, open, flexible, and able to work independently in a team-oriented environment

Pre-Sales Solutions Engineer

Commercial | EMEA | Italian Speaking

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a great opportunity for someone early in their pre-sales career who is curious, eager to learn, and excited by the intersection of technology and sales. You don't need to have all the answers on day one. What matters is that you ask great questions, pick things up quickly, and genuinely want to help customers succeed.

You'll work alongside Account Executives across the Italian-speaking market and wider EMEA region, supporting the technical side of deals and building your skills in a collaborative, high-energy team environment.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to design solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and gets buy-in from both technical and business stakeholders.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, and templatised mobile apps to showcase our SDK capabilities. We're a team that builds things to solve problems, and we'd love you to grow into that.

How You'll Make a Difference

Support the Technical Win

• Work alongside Account Executives to support the technical side of Commercial opportunities from qualification through to close.
• Participate in technical discovery conversations, learning how to uncover a prospect's goals, current tools, and key constraints.
• Deliver product demos and presentations to business and technical audiences, connecting Klaviyo's capabilities to what the customer actually cares about.
• Help scope proofs of concept and pilot projects, supporting delivery and keeping stakeholders informed along the way.
• Learn how to handle common objections and navigate competitive questions with guidance from the broader team.

Build Customer Confidence

• Develop a strong understanding of Klaviyo's platform, APIs, and integrations so you can answer technical questions clearly and confidently.
• Build relationships with prospects and support them on topics like data strategy, integrations, and implementation approach.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and technical evaluations where needed.
• Start building knowledge of the competitive landscape so you can add value in deal conversations over time.

Contribute to the Team

• Help build and improve repeatable assets like demo narratives, templates, and playbooks that make the wider team more effective.
• Use AI tools to support your work, from research and demo prep to light automation.
• Share what you're hearing from customers back to Product and GTM teams, especially around gaps and trends in the SMB segment.

Who You Are

Required

• Fluent in Italian and English, written and spoken.
• 1+ years of experience in a pre-sales, solutions engineering, technical sales, or customer-facing technical role at a B2B SaaS company.
• Curiosity about technology and a genuine interest in how businesses use data and marketing tools to grow.
• Comfortable talking to both technical and non-technical stakeholders and adapting your communication style accordingly.
• Good at explaining things clearly, whether that's a technical concept to a marketer or a business problem to a developer.
• Willing to run live product demos and get comfortable thinking on your feet when questions come up.
• A proactive mindset and willingness to learn quickly in a fast-moving environment.

Nice to Have

• Some familiarity with web technologies, REST APIs, or data integrations, even if you haven't worked with them professionally.
• Exposure to marketing technology, eCommerce platforms (e.g. Shopify, Magento), or customer engagement tools.
• Basic experience with JavaScript, Python, or SQL for exploring data or light integration work.
• Familiarity with AI-assisted tools (e.g. Claude, Cursor) and an interest in using them to work smarter.
• Any experience in a commercial or SMB-focused environment, whether in sales, support, or a technical capacity.
• Additional spoken European languages

What Sets You Apart

• You ask great questions and genuinely listen to the answers.
• You're not afraid to say you don't know something, but you always follow up with the answer.
• You pick up new tools and concepts quickly and enjoy figuring things out.
• You take ownership of your work and follow through without needing to be chased.
• You're excited about the idea of building a career in pre-sales and see this role as a serious starting point.

How We'll Measure Success

• Contribution to technical win rate in the Commercial segment.
• Quality of demos, discovery conversations, and handoffs to Customer Success and implementation teams.
• Speed and consistency in picking up product knowledge and ramping into deals.
• Contributions to team assets and the feedback you bring back from customer conversations.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About Flipdish

At Flipdish, we’re turning the tables in favour of independent restaurant and takeaway owners by giving them the tools to run and grow their business on their terms.

We build technology that is powerful, but simple to use, backed by real human support. Everything we do is designed to make running a restaurant satisfyingly simple.

About the role

Due to our continued growth, Flipdish is seeking a React Native developer to join our global engineering team. Our main goal is to provide our clients with groundbreaking mobile applications enabling online ordering and increased loyalty for our clients.

The successful candidate for this role will be looking for an exciting new challenge in a hyper-growth environment. You should have a passion for technology and be willing to take on new challenges and input to the company’s growth.

What you’ll own

• Be hands on developing our mobile applications and Kiosk
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Be the QA of your own work and that of team mates
• Understand our customers and their requirements
• Work with a PM and TL to ensure accurate delivery of features

What success looks like

In your first 3 months, you will:

• Be hands on developing our mobile applications and Kiosk
• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Be the QA of your own work and that of team mates
• Work with a PM and TL to ensure accurate delivery of features

By 6 months, you will:

• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment
• Understand our customers and their requirements

Key responsibilities

Mobile app development & delivery

• Be hands on developing our mobile applications and Kiosk
• Work with a PM and TL to ensure accurate delivery of features
• Understand our customers and their requirements

Quality & issue resolution

• Fix issues in existing/legacy code
• Resolve both technical and product issues
• Be the QA of your own work and that of team mates

Automation & CI/CD

• Own and maintain CI/CD pipelines for automation of testing and builds
• Design, develop, and implement automated systems for seamless app setup and deployment

Our expectation

• Challenge poor decisions and propose better ways of working
• Constructive challenge is a responsibility
• Prioritising harmony over truth or progress is a failure of responsibility

About you

• 5+ years commercial experience developing mobile apps in React Native
• Hands-on experience with automated testing frameworks
• Great communication in English, both verbal and written
• Excellent problem solving skills, with the ability to dig in to issues and come up with appropriate solutions
• Have the ability to take ambiguous requirements and work with the team to refine them into development items
• Solid understanding of performance requirements on mobile devices
• Not a stranger to product / user centric ways of thinking about software projects
• Work well both on your own, and as part of a team
• Embrace AI in your daily work routine!

This role may not suit you if

• You prefer highly structured environments with little ambiguity
• You are uncomfortable challenging ideas or being challenged
• You prefer narrow scope roles over broad ownership

What you get

• Equity
• Hub model – blend of office and home working
• 25 days holiday + bank holidays
• Healthcare coverage
• Team meet-ups and company events

Our culture

• We value clarity, ownership and high standards
• We expect people to challenge ideas and improve how we work
• We focus on output and impact, not time spent
• We support growth, but expect people to take responsibility for it.

Don’t be shy. Apply.

We know not everyone will meet every requirement. If this role sounds like something you’d be good at, we’d like to hear from you.

ABOUT THE TEAM

The Voyager team in Anduril Industries is an engineering and design division with a vast experience in developing innovative computing and communications solutions for the network edge. The team specializes in integrating enterprise networking capabilities from global IT leaders with purpose-built hardware and software platforms designed to meet market demands for the most stringent of environmental requirements.

ABOUT THE ROLE

We are seeking a Software Engineer to join our Software team in Dublin. This role will involve working on a range of projects including low-power compute modules, Baseboard Management Controllers (BMC), and IP routers. Candidate will be working on Linux-based embedded OSes, embedded applications and BSPs. An ability to learn new technologies quickly and a desire to work in challenging technical roles are key requirements. Anduril has a collaborative culture with plenty of opportunities for ownership. As a member of the team, your decisions today will have a large impact on the company now and into the future, as well as on our customers.

Key Responsibilities

• Develop high-quality software solutions based on technical requirements
• Collaborate with cross-functional teams to define, design, and ship new features
• Maintain existing codebase and troubleshoot issues as they arise
• Participate in code reviews to ensure best practices are being followed
• Collaborating with development and QA teams using SCRUM/Agile methodologies

Required Qualifications and experience

• Minimum 3 years relevant previous experience
• Bachelor's degree in Computer Science or related field
• Proficiency in multiple programming languages; Python, C/C++, Bash/Shell scripting
• Strong understanding of software development lifecycle
• Good Networking knowledge - IPv4/IPv6, NAT, VPN
• Experience working with virtualisation and container technologies e.g. KVM, Docker.
• Experience with underlying linux systems such as systemd, dbus, linux network stack.
• Experience with software development for linux
• Strong problem-solving skills
• Excellent communication skills
• Ability to document work clearly
• Ability to work independently with minimal supervision

Preferred Qualifications

• Experience with build tools like yocto or buildroot
• Experience with kernel debugging.
• GDB experience.

The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: 

Benefits

• Matched pension contributions up to 10%
• An annual contribution toward your private health insurance for you and your dependents. 
• Income Protection: Anduril covers life and disability insurance for all employees. 
• Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. 
• Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. 
• Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. 
• Professional Development: Annual reimbursement for professional development 
• Commuter Benefits: Company-funded commuter benefits based on your region. 
• Relocation Assistance: Available depending on role eligibility. 
• Free car parking

What's the opportunity? 

We’re hiring an Editor/Videographer to help shape how the world sees Fin, Intercom’s AI Customer Agent. As video becomes central to Intercom’s Mindshare strategy, this role will play a key part in scaling the quality and velocity of the stories we publish across Advocacy, Product Marketing, Product, and Events.

You’ll bring Fin to life through modern product and customer marketing stories, demos, explainers, event coverage, social clips and demand gen content. You’ll collaborate with cross-functional partners to turn complex ideas into simple, human, visual stories that resonate with the audiences shaping the future of AI-powered customer experience.

This is an opportunity to join as the team grows and contribute meaningful craft to a content engine that shapes how the industry understands Fin, the next generation of AI Customer Agents, and the change they represent.

Intercom’s video team sits at the heart of our Mindshare efforts. We create clear, compelling stories that explain how Fin works and show the impact it delivers for customers. Our mission is to help people understand the value of AI Customer Agents through straightforward, relatable, high-quality content.

As an Editor/Videographer, you will work across edits, studio, and location shoots. You will collaborate closely with the rest of the Content team, Product, Product Marketing and Events teams to support product launches, customer storytelling, and major industry moments. You will join a high-velocity environment where clarity matters more than complexity and where experimentation with new formats is encouraged.

What will I be doing? 

• Capture, edit and creatively craft customer stories, demos, explainers, event footage, social clips and demand gen content, delivering clarity, quality, and strong narrative flow
• Set up multi-camera studio shoots including camera operation, teleprompter, lighting, and audio to capture clean, reliable footage
• Film interviews and capture B-roll on location in client offices and at events, adapting quickly to different environments and setups
• Deliver polished edits in multiple aspect ratios (16:9, 1:1, 9:16), optimised for each platform’s requirements
• Repurpose longer video and non-video content into engaging video assets, using strong editorial judgment to identify the most compelling moments
• Ensure edits reflect Intercom’s visual style and brand standards, utilising and adhering to a visual system created by our Intercom Creative Studio team
• Apply platform-native and audience informed storytelling principles (hooks, pacing, structure, early clarity)
• Experiment with new formats and AI-assisted workflows to help evolve our storytelling and contribute to a culture of continuous creative improvement

What skills do I need? 

• Excellent editing skills with a strong sense of pacing, structure, narrative clarity, and social-first storytelling
• Proficiency in Adobe Premiere Pro, with openness to leveraging new editing tools such as Descript where they add value
• Confident camera operation using mirrorless or DSLR cameras in both studio and on-location environments
• A refined creative sensibility with strong visual taste and an instinct for what makes a moment engaging
• Strong sense of rhythm and musicality, able to select music that enhances tone, emotion, and narrative flow
• Solid audio recording ability including mic setup and monitoring
• Ability to perform audio post-production work in Adobe Audition or similar
• Basic After Effects skills for updating templates and incorporating motion into edits
• Highly organised with strong file-management discipline including clean project structures, version control, and reliable backups
• Proficient using Frame.io for video review and feedback
• Able to self-manage day-to-day work while collaborating closely with the wider video team
• Confident collaborating with cross-functional partners across Advocacy, Product Marketing, Product, and Events
• An avid curiosity for new technologies, particularly judicious use of AI in the creative process

Bonus skills & attributes 

• Experience running live-stream productions using an ATEM switcher workflow or similar
• Basic colour grading in Premiere or DaVinci Resolve
• Working knowledge of Riverside or similar for remote and async recordings

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Objective 

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead 
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations Associate Schedule 

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1

#LI-2

#li-onsite

OBJECTIVE

The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.  

RESPONSIBILITIES

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager 
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning) 
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

QUALIFICATIONS

• Prior leadership experience experience in retail or related industry 
• Working knowledge of MS Office (Word, Excel and Outlook) 
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Highly Motivated by driving business in a fast-paced, innovative environment
• Business owner mindset with an entrepreneurial spirit 
• Independent work ethic, time management skills, and personal accountability 
• Aligns with and embodies ALO’s Guiding Principles
• Seniority Level: Mid-Senior level

Sales & Service Manager Schedule 

The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.

#LI-JJ1

#LI-4

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the country from start of employment 

Sales Associate Schedule

All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence. This is a 6-month, fixed-term contract. 

Key Job Responsibilities

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals.
• Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with the leadership team, analyse reports in order to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goal
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure
• Support other areas of the business, including Sales and Cashier, as needed

Sales Associate Qualifications

• Preferred prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies with ALO's Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Proof of right to live and work in the UK

Sales Associate Schedule

The Sales Associate will spend 100% of their work week on the sales floor. They must be willing to work a flexible schedule including evenings, weekends, and holidays to meet the needs of the business, which are subject to change. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

Objective 

The Operations Associate is critical in the store team and is responsible for driving to profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations. This is a 6-month, fixed-term contract. 

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Support other areas of the business, including Sales & Service and Cashier, as needed 

Operations Associate Qualifications 

• Preferred prior work experience in a client-centric, sales & operational environment 
• Passion for customer service and delivering exceptional experiences
• High energy, upbeat and enthusiastic with the ability to integrate fun and work
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
• Aligns with and embodies ALO's Guiding Principles
• Proof of right to live and work in the UK 

Operations Associate Schedule 

Part-Time associates are expected to work up to 29 hours per week; Full-Time associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January. 

Diversity and Inclusion statement 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working. 

Interview Process adjustments  

If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. 

#LI-JJ1

#LI-2

#li-onsite

If you are interested in a position in Engineering but don't see what you are looking for, please send us your resume.  We will keep it on file and reach out when we find a match.

Tenable's Engineering Department is the company's heartbeat. Our scrum teams work in locations around the globe, building architectures and developing code for our innovative products, fulfilling SRE and DevOps roles, providing testing and QA services -- insuring that Tenable brings it's best to the market every day!

Positions in Engineering generally require a background in Computer Science, Software Engineering (or similar) and some experience working in an agile, team focused organization.

In the United States, we typically hire in one of our hub locations - Columbia, MD; Boston, MA; and the San Francisco, CA Bay Area. Globally, Engineers are hired in Dublin, Ireland; Tel Aviv, Israel; and Paris, France. Some positions require a hybrid work schedule (2 days a week in the office) and others are fully remote. Required location(s) are posted for each individual opening.

#LI-DNI

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What You’ll Do:

The CoreWeave CAO organization is a team of leaders that love solving problems and building for the future in a controlled, governed environment…all while having fun!  In the exciting, evolving world of AI technology, we support our business partners in making decisions, driving accurate, timely, and scalable accounting operations and reporting. We pride ourselves on being the backbone to support the hyper growth of CoreWeave - The Essential Cloud for AITM.  And as part of the Controllership team, you will be surrounded by expertise across SEC reporting, Technical Accounting, Treasury Accounting and Corporate Accounting.

As the Director, European Controller, you will be the senior financial leader responsible for the integrity of our global financial operations outside the United States. With a primary focus on accounting close, statutory reporting, local compliance, and international tax, you will oversee multi-jurisdictional accounting teams and external partners to ensure seamless global operations. This role is critical for maintaining a robust control environment while supporting the company’s expansion into new international markets.  

About the role:

• Statutory & Local Reporting: Lead the preparation, review, and timely filing of foreign statutory financial statements across all international subsidiaries.  Manage the reconciliation process from US GAAP to local statutory standards (IFRS or local GAAP).
• Global Tax Compliance: Partner with the Tax department to ensure full compliance with international direct and indirect tax laws (VAT, GST, CIT).
• Internal Controls & Governance: Establish and maintain a world-class internal control environment (SOX-aligned) across all international entities. Lead remediation activities for any identified control gaps and ensure consistent application of global accounting policies.
• Multi-Jurisdictional Operations: Manage global shared services or regional accounting teams, ensuring high-quality monthly, quarterly, and annual close processes.
• Audit Management: Act as the primary point of contact for external and internal auditors for all international statutory audits, driving timely and accurate audit completions.
• Strategic Integration: Support M&A activity by leading the financial integration of new international entities, including entity creation, local registrations, and system implementations.

Who You Are: 

• Bachelor’s degree in Accounting, with a CPA/CA or equivalent preferred
• 12-+ years of accounting experience, with at least 5 years of experience leading international operations
• Technical expertise in a wide array of accounting areas, including US GAAP to IFRS conversion
• Strong understanding of international tax regimes and statutory audit requirements in diverse jurisdictions.
• Proficiency in understanding global expansion requirements
• Proven track record of managing remote, cross-functional, and culturally diverse teams.
• Proficient in using an ERP solution with secondary or non-leading ledgers

Preferred:

• Experience in cloud or technology industry preferred with significant capital expenditures

Wondering if you’re a good fit? We believe in investing in our people and value candidates who can bring their diverse experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk. 

• You love to lead teams through ambiguity, building out accounting processes, systems, and controls to support complex accounting transactions and ensure accuracy in financial reporting.
• You’re curious about finding new ways to optimize operations and enhance cross-functional collaboration.
• You’re an expert in managing end-to-end accounting close processes, SOX compliance, and audit readiness

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast!  We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: 

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for takeoff, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!  

The base salary range for this role is £111,000 to £148,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Senior Pre-Sales Solutions Engineer

Commercial | EMEA | French Speaking

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo brings to our workplace every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying.

About the Opportunity

Solutions Engineers at Klaviyo are technical sellers at the heart of our revenue motion. We don't just demo software. We work as trusted advisors, helping fast-growing commercial businesses understand how Klaviyo can solve their real challenges, and then we prove it.

We're looking for a Senior Pre-Sales Solutions Engineer to join our EMEA Commercial team, covering the Entrepreneur and SMB segment. This is a role for someone who can move quickly through a sales cycle, run sharp discovery, design practical solutions, and deliver demos that actually land. You'll be comfortable talking to both developers and marketers, and you know how to adapt on the fly.

You'll work closely with Account Executives across the French-speaking market and wider EMEA region, owning the technical side of deals from first call through to close. You bring structure and momentum to the sales cycle without slowing it down.

What We Do as Solutions Engineers

We're technical sellers who drive revenue by winning Commercial deals. Our job is to own the technical win. That means building champions, demonstrating clear value, and making sure prospects choose Klaviyo.

We work directly with customers to architect solutions that integrate into their existing tech stacks, taking a consultative approach that builds confidence and secures buy-in from technical and business stakeholders alike.

Our team builds beyond the day-to-day too. Recent projects include AI-powered demo data generators, a Chrome extension for troubleshooting API calls, web SDK injectors, and templatised mobile apps to showcase our SDK capabilities. If you're someone who builds things to solve problems, you'll fit right in.

How You'll Make a Difference

Own the Technical Win

• Partner with Account Executives to lead the technical side of Commercial opportunities from qualification through to close.
• Run focused technical discovery to understand a prospect's goals, current stack, data flows, and constraints.
• Design solution architectures that make the most of Klaviyo's platform, APIs, and integrations to meet customer needs and best practices.
• Deliver tailored demos and presentations to both business and technical audiences, clearly connecting capabilities to real customer outcomes.
• Scope and lead proofs of concept where needed, defining success criteria and keeping things on track.
• Handle objections confidently, navigate competitive situations, and bring clear strategic thinking to deal with conversations.

Be a Trusted Advisor

• Act as a go-to resource for prospects on topics like data strategy, integrations, implementation approach, and long-term scalability.
• Bring subject matter expertise across marketing technology, eCommerce, CDPs, and customer data.
• Collaborate with Product, Engineering, and Support on RFPs, security reviews, and deeper technical evaluations.
• Stay close to the competitive landscape and bring that intelligence into deals in a way that's useful, not just informational.

Build and Contribute

• Contribute to repeatable assets like demo narratives, reference architectures, playbooks, and templates that help the broader team move faster.
• Use AI tools and automation to scale your own impact and improve how you work.
• Provide clear feedback loops to Product and GTM teams on feature gaps, market trends, and what SMB customers are actually asking for.
• Support partner and channel teams where relevant, helping them position and implement Klaviyo effectively for commercial customers.

Who You Are

Required

• Fluent in French and English, written and spoken.
• 3+ years of experience in a pre-sales, solutions engineering, or solutions architecture role at a B2B SaaS company.
• Solid understanding of web technologies, APIs, and data integrations including REST APIs, webhooks, and ecommerce or marketing platforms.
• Comfortable engaging with both technical stakeholders (developers, architects) and business stakeholders (marketing, operations, leadership).
• Strong customer-facing communication skills, with the ability to make complex concepts feel simple and relevant.
• Able to run live product demos and adjust in real time based on the conversation.
• Experience working with commercial customers, with an appreciation for their pace, constraints, and how to design practical solutions that fit.
• A bias toward action and solid problem-solving instincts in fast-moving sales cycles.

Nice to Have

• Hands-on experience with JavaScript, Python, or SQL for light technical validation, data exploration, or integration work.
• Background in marketing technology, CDPs, or customer engagement platforms.
• Familiarity with AI-assisted development tools (e.g. Claude Code, Cursor) and how to use them to move faster.
• Experience with ecommerce technology stacks such as Shopify, Magento, or custom storefronts.
• Experience working with partners or consultancies that serve SMB customers.

What Sets You Apart

• You've used AI to genuinely scale your effectiveness, whether that's through automation, research, demo prep, or light development.
• You roll up your sleeves and become the expert on whatever you need to know.
• You bring competitive intelligence into deals without it feeling like a script.
• You contribute to the team through the assets, playbooks, and feedback you leave behind.
• You thrive in a fast-moving environment and don't need everything mapped out to get started.

How We'll Measure Success

• Technical win rate and contribution to overall win rate in the Commercial segment.
• Quality and consistency of solution designs and handoffs to implementation and Customer Success teams.
• Impact on repeatable assets, team enablement, and process improvements for the broader go-to-market team.
• Feedback quality delivered back to Product and GTM on segment-specific needs.

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalised experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators — ambitious and collaborative teammates who stay focused on our north star: delighting our customers.

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What’s the opportunity?

Intercom’s websites, including intercom.com and fin.ai, are strategic growth levers for the company — powering storytelling, brand, experimentation, and product discovery. As our Principal Engineer, you will shape the technical direction and architectural evolution of our web platform and systems. You’ll act as the technical leader across our marketing and growth web surfaces. This is a cross-functional engineering leadership role, partnering with marketing, analytics, design, data science, and engineering teams — to ensure our web stack is modern, performant, measurable, and delightful to build on. You’ll operate with a high degree of autonomy and will be accountable for setting the long-term technical strategy for the team and executing against it.

What will I be doing?

As a senior technical leader, you will:

• Own and evolve the architecture of Intercom’s web platform.
• Define the long-term technical strategy for the web team, focusing on scalability, performance, developer productivity, observability, and system reliability.
• Collaborate closely with marketing, design, analytics, and data science stakeholders to ensure the platform supports their goals with accuracy, performance, and agility.
• Lead and influence the design and implementation of MarTech systems for event tracking, attribution, funnel reporting, A/B testing infrastructure, and more.
• Partner with engineers across web, infrastructure, and data to create a high-quality, cohesive technical ecosystem.
• Mentor and elevate engineers across the team and organisation — providing guidance on architecture, data modeling, system design, and engineering best practices.
• Set the standard for technical excellence in reliability, maintainability, code quality, and operational readiness.
• Provide technical leadership and insight to Engineering Managers, Product Managers, and executive stakeholders - communicating risks, trade-offs, and opportunities clearly.
• Contribute hands-on to the codebase — leading by example and helping unblock and accelerate key projects.

What skills do I need?

We’re looking for someone who brings deep technical expertise, cross-functional leadership, and strong domain knowledge in web systems. You should have:

• 12+ years of software engineering experience
• Experience in a high-scale growth-focused web environment.
• A track record of technical leadership and influencing technical direction across multiple teams or departments.
• Deep expertise in Next.js and the React ecosystem.
• Experience with headless CMS platforms such as Contentful or Sanity - including content modeling, migration, and multi-site architecture. 
• Experience with infrastructure-as-code (Terraform), cloud platforms (AWS, CloudFront, S3), and deployment platforms (Vercel). 
• Experience designing or operating experimentation infrastructure - A/B testing frameworks, event instrumentation, attribution systems and tools like Eppo. 
• Strong understanding of web analytics and data instrumentation - experience with event tracking SDKs, Google Tag Manager, or similar. 
• Comfortable working in and supporting full-stack codebases - even if this role is not UI-heavy, a solid frontend architecture awareness is valued.
• Experience operating in continuous delivery environments with an emphasis on incremental, high-quality shipping. 
• Exceptional communication skills and a history of collaborating with cross-functional teams (product, marketing, analytics, design, etc.)
• A mentorship mindset — proven ability to raise the bar for engineering excellence across a team or organization.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for builders and leaders who enjoy turning real-world pain points into reliable, scalable solutions. The work is highly visible and deeply impactful, shaping how thousands of Klaviyos get their work done every day through fast iteration, high ownership, and clear outcomes.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an Engineering Manager, you will:

• Lead one or more engineering teams and help shape the technical direction for internal tools and platforms that improve efficiency, automation, and productivity.
• Lead a portfolio of internal systems supporting Sales, Marketing, Customer Service & Success, R&D, and Finance, including AI-powered workflows, internal web applications, data and event pipelines, third-party integrations, and support tooling.
• Balance technical leadership and people leadership, setting direction, modelling best practices, and enabling teams to deliver effectively through others.
• Partner closely with engineers, product managers, designers, and senior stakeholders to translate organisational challenges into scalable, high-quality software solutions.
• Learn and evolve Klaviyo’s end-to-end internal workflows, scaling platforms and processes to support the company’s next phase of growth.
• Foster a culture of collaboration, systems thinking, technical excellence, and curiosity around new technologies, including AI.
• Make a direct and visible impact on how thousands of Klaviyos get their work done every day.

Who You Are:

• You are passionate about building software for the long term, balancing technical quality, delivery pace, and business impact.
• BA or BS Degree in Computer Science, related field, or equivalent experience.
• You have 5+ years of hands-on software development experience building and operating highly available, full-stack SaaS products, with a solid understanding of modern web architectures and scalable, multi-tenant systems.
• You have 3+ years of experience as an engineering manager, leading high-performing teams that deliver complex, cross-team initiatives using an agile, iterative approach.
• You are a technically curious leader with hands-on experience using modern AI tools and workflows (e.g. OpenAI, Anthropic, Gemini, n8n) and an interest in helping teams apply them thoughtfully to improve productivity and outcomes.
• You are comfortable setting technical direction and standards, working with peers and senior leadership to evolve architecture, development practices, and shared engineering processes.
• You have experience owning work end-to-end – from design through delivery and deployment, including planning, estimation, and managing delivery risks.
• You are an effective cross-functional communicator, able to work closely with product, design, and business partners to align priorities and move work forward.
• You are a people-first leader who enjoys hiring, onboarding, mentoring, and developing engineers, creating an environment where individuals and teams can grow and do their best work.
• You enjoy leading teams that build internal platforms, tools, or systems that improve productivity, automation, and operational efficiency across an organisation.
• You like to question convention, continuously improve how work gets done, and thrive in small, autonomous teams that ship early and often in close partnership with their stakeholders.

Nice to have:

• Experience building internal tools, platforms, or automation for developers and/or non-technical teams.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance.
• Strong practical experience using AI tools and patterns (e.g. APIs/SDKs, prompt and context design, automated or agentic workflows, RAG, and evaluation or monitoring).
• Experience working with cloud infrastructure (AWS preferred), including infrastructure-as-code and containerised environments (Terraform and Kubernetes). Familiarity with GCP or Azure is a plus.

30 / 60 / 90 / 6-12 Month Plan:

30 Days: Build context across the Amplify domain by learning the teams’ areas of ownership, architecture, and core workflows. Establish trust with engineers and partners while contributing to technical discussions and trade-off decisions.

60 Days: Assess team roadmaps and delivery practices, incorporating input from engineers and stakeholders. Align priorities with the technical direction and business goals you are helping to shape, and begin contributing to hiring and team growth.

90 Days: Improve how teams and stakeholders work by introducing or refining tools, processes, or architectural approaches. Provide technical leadership through reviews, guidance, and targeted hands-on contributions where helpful.

6-12 months: Be a trusted owner of your teams’ platforms and systems, known for delivering meaningful, scalable impact. Partner closely with product and design to drive adoption of Amplify systems and evolve them to support Klaviyo’s continued growth.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. New hires join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland, and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Dublin, Ireland (Hybrid: 3 days p/week in office)

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Liquid Personnel is recruiting for a social care worker for its client's Children's Disability Residential Service in Clonard, Meath. The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical, and emotional needs of residents, with an Intellectual Disability/ABI/Autism.

Responsibilities:

• To act as a key worker for named Resident where appropriate.
• Provide support to residents with their daily plan
• Provide support to residents with their individual goals and education.
• Provide support to residents with their living skills, eg. Cooking, cleaning, laundry, attending appointments, family visits etc.
• Social Care Worker is part of the on-floor duty team and may also be responsible for co-ordination of the shift whilst on duty and for the supervision of other staff under his/her direction.
• The Social Care Worker will report to the person in charge and be required to work collaboratively as part of a Multi-Disciplinary Team in service delivery to residents.

Essential Qualifications and Experience:

• Candidates must hold a qualification at Level 7 or above that meets the criteria to be registered as a Social Care Worker with CORU.
• Knowledge of quality assurance practise and their application to service provision
• Have experience working in a residential, respite or day service setting with persons with an intellectual disability.
• Knowledge of Person Centred Planning
• Knowledge of both clinical and human resource policies and procedures and relevant legislation
•  Knowledge of National Disability Standards (HIQA)

 Rewards & Benefits:

• Comprehensive induction process
• Extensive training programme
• On-going mentoring and support
• Continuous Professional Development support
• Career progression opportunities
• Competitive salary with increments
• 4 working weeks as annual leave
• Christmas Gift
• Service based recognition awards
• Employee Assistance Programme for staff and their families
• Bike-to-Work Scheme
• Free onsite Car Parking

Reasonable Adjustments:   

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team.    

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH ID - 198644
GH ID - 34816

Liquid Personnel is recruiting for a Social Care Worker for its client's Adult Residential Service based in Kingscourt, Cavan.

The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical, and emotional needs of residents, with an Intellectual Disability/ABI/Autism.

Responsibilities:

• To act as a key worker for named Resident where appropriate.
• Provide support to residents with their daily plan
• Provide support to residents with their individual goals and education.
• Provide support to residents with their living skills, eg. Cooking, cleaning, laundry, attending appointments, family visits etc.
• Social Care Worker is part of the on-floor duty team and may also be responsible for co-ordination of the shift whilst on duty and for the supervision of other staff under his/her direction.
• The Social Care Worker will report to the person in charge and be required to work collaboratively as part of a Multi-Disciplinary Team in service delivery to residents.

Essential Qualifications and Experience

• Candidates must hold a qualification at Level 7 or above that meets the criteria to be registered as a Social Care Worker with CORU.
• Knowledge of quality assurance practise and their application to service provision
• Have experience working in a residential, respite or day service setting with persons with an intellectual disability.
• Knowledge of Person Centred Planning
• Knowledge of both clinical and human resource policies and procedures and relevant legislation
•  Knowledge of National Disability Standards (HIQA)

 Rewards & Benefits:

• Comprehensive induction process
• Extensive training programme
• On-going mentoring and support
• Continuous Professional Development support
• Career progression opportunities
• Competitive salary with increments
• 4 working weeks as annual leave
• Christmas Gift
• Service based recognition awards
• Employee Assistance Programme for staff and their families
• Bike-to-Work Scheme
• Free onsite Car Parking

Reasonable Adjustments:   

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team.   

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the World Health Organisation (WHO) Workforce Support and Safeguard List. 

BH ID - 198646
GH ID - 34815

The primary objective of this post is to provide care and support through a person-centred approach which meets the practical, physical, and emotional needs of residents, with an Intellectual Disability/ABI/Autism.

• To act as a key worker for named Resident where appropriate.
• Provide support to residents with their daily plan
• Provide support to residents with their individual goals and education.
• Provide support to residents with their living skills, eg. Cooking, cleaning, laundry, attending appointments, family visits etc.
• Social Care Worker is part of the on-floor duty team and may also be responsible for co-ordination of the shift whilst on duty and for the supervision of other staff under his/her direction.
• The Social Care Worker will report to the person in charge and be required to work collaboratively as part of a Multi-Disciplinary Team in service delivery to residents.

Essential Qualifications and Experience

• Candidates must hold a qualification at Level 7 or above that meets the criteria to be registered as a Social Care Worker with CORU.
• Knowledge of quality assurance practise and their application to service provision
• Have experience working in a residential, respite or day service setting with persons with an intellectual disability.
• Knowledge of Person Centred Planning
• Knowledge of both clinical and human resource policies and procedures and relevant legislation
•  Knowledge of National Disability Standards (HIQA)

 Rewards & Benefits:

• Comprehensive induction process
• Extensive training programme
• On-going mentoring and support
• Continuous Professional Development support
• Career progression opportunities
• Competitive salary with increments
• 4 working weeks as annual leave
• Christmas Gift
• Service based recognition awards
• Employee Assistance Programme for staff and their families
• Bike-to-Work Scheme
• Free onsite Car Parking

Reasonable Adjustments:

If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity by contacting our team.

We are unable to support or accept applications from candidates who are residents within the Red or Amber list of the World Health Organisation (WHO) Workforce Support and Safeguard List.

BH - 198043
GH - 34592

What's the opportunity? 

The Technical Support Engineer team is looking for an individual with engineering and or web development experience that wants to be a part of creating truly exceptional customer experiences as well as educating and supporting our customers on a global level. This is a very hands-on, technical role, that is much broader than a typical ticket-based support position. Our Support Engineers partner with our customers to tackle challenging technical issues they face in innovative ways. 

In this role, you will be directly responsible for helping people integrate Intercom into their products, diagnose and report problems they have, and serve as the bridge between our customers and our product teams. Our job starts the moment a customer decides they want to use Intercom, sticking with them every step of the way to ensure they get the most value from our product. 

This opportunity is for folks who truly love problem-solving and troubleshooting, with the end goal of empowering our customers’ to reach their objectives and address any challenges with our product. This is not a springboard into other areas or jobs at Intercom, but this is a great role for those who are looking to be part of our support team for a while and who are excited about growing alongside Intercom. We also want people that have an eye for improvement and efficiency, someone who wants to work at a place where they’re encouraged  to bring ideas and feedback to the table on how things could be better for our team and/or our customers. 

This position will be hybrid with the expectation to work from the office 3 days a week and work from home the remaining 2 days of the week. You are welcome to work from the office full-time if that is preferred.

What will I be doing? 

• Communicating efficiently and effectively with our customers - we use our own product to do most of our support, but outbound phone calls are part of our offering too
• Owning customer communications and issues from initial contact until resolution
• Becoming an encyclopedia of knowledge about how Intercom works and what it is capable of
• Being the one responsible, along with the Support team, to ensure that all customers have a great experience with the product - a crucial part of the role is ensuring we make the product as easy to use, reliable, bug-free, and fast as possible
• Working directly with product teams to identify current issues and, synthesizing the diverse feedback you hear from our customers, offer informed opinions on potential solutions
• Debugging complex issues with an understanding of both our own codebase and the many technologies employed by our customers
• Utilizing inherited and learned technical knowledge to build tools that will help increase the efficiency and effectiveness of the team and its processes
• Influencing the direction of the Intercom product through daily communication with our customers and consistent collaboration with our product teams
  
  

  What your first 6 months will look like:

  In your first 30 days you will: 

  • Complete company onboarding, becoming familiar with Intercom’s values, strategy, and goals
  • Dive into CS-specific trainings to learn the product and CS workflows and successfully pass relevant assessments
  • Start talking to customers in the inbox and build “inboxing” fundamentals through Paired Inboxing sessions
  • Showcase successful and proactive communication about your training progress and needs/questions that arise

   

  In your first 60 days, you will: 

  • Continue to complete CS trainings and pass relevant assessments successfully and on schedule
  • Independently inbox using the resources and supports provided; be able to identify Problems to be Solved and address all pieces of the customer’s query
  • Demonstrate ownership in the execution of your work 
  • Showcase successful and proactive communication, building on above - begin a habit of having items prepared for 1:1 discussion and driving the agenda 

   

  In your first 90 days, you will: 

  • Receive QA reviews and action feedback
  • Begin a personal growth tracker document (or Individual Development Plan) with your manager for ongoing development and showcase a proactive approach to personal and career development
  • Contribute outside of the inbox via sharing suggestions and ideas for how we can improve
  • Successfully meet KPI targets and/or goals
  • Demonstrate Intercom’s Values in your work and alignment with the company vision and strategy

What skills do I need? 

Remember that there’s no such thing as the perfect candidate or background, which is what makes us unique and successful! Imposter syndrome is common, but we’d love to hear from you. So please don’t hesitate to apply, even if you don’t tick every box on this page!

• 1-2 years of technical support experience
• Understanding of Web dev basics (HTML, Javascript, CSS), Git, Ruby, Rails, APIs
• Understanding of REST API, SDKs & Webhooks
• Solid understanding of tech fundamentals + modern day tools (Slack, Chrome, Coda, Asana, etc.)
• Strong customer focus (excels at + enjoys helping customers)
• Strong communication skills (ability to question, clarify, empathize, use appropriate tone + language, personable)
• Strong problem solving skills (ability to think critically and learn on-the-fly)
• Ability to troubleshoot and utilize resources to answer questions on baseline topics
• Ability to take on + action feedback
• Excitement for a support environment that is constantly experimenting with workflows and automation to drive efficiency
• Demonstrated success working with Key Performance Indicators (KPIs) or other metrics/quotas

Bonus skills & attributes 

• Completion of technical coding bootcamps, programs, courses, etc.
• Previous experience working in a troubleshooting environment
• Understanding code syntax or use of specifically supported frameworks
• Experience configuring our supported iOS/Android Plugins (mobile SDKs)
• Familiarity with native mobile development

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

As a Senior Finance Data Scientist, Existing Business, you will be the architect of the systems that predict Intercom’s revenue future. You will move beyond static reporting to build production-grade forecasting models that translate complex customer behaviors into financial signals.

You will work on high-impact, open-ended problems, such as predicting expansion propensity and modeling long-term customer LTV. This role requires a hybrid of financial intuition and technical rigor: the ability to navigate raw data warehouses and the strategic mindset to explain the "why" behind the numbers to our leadership team.

The Impact You Will Have

• Own and Evolve the Revenue Engine: Build and maintain predictive models for usage-based revenue, renewals, and expansion that outperform traditional linear forecasts.
• Unlock Predictive Insights: Develop propensity models to identify expansion opportunities and churn risks before they materialize in the ledger.
• Architect Finance Data: Design and maintain curated datasets that serve as the single source of truth.
• Model Customer Value: Define and iterate on our LTV frameworks, providing a clear linkage between product engagement and long-term financial outcomes.

Drive Scalability: Build automated, code-based forecasting workflows that increase the speed, reliability, and granularity of our financial planning.

What will I be doing? 

Predictive Modeling and Forecasting Systems

• Build and own probabilistic and time-series models that project ARR performance across renewals and usage-based motions.
• Incorporate behavioral signals, such as product adoption, seat utilization, and feature engagement, into expansion propensity and LTV frameworks.
• Design models that account for cohort dynamics, seasonality, and product-led growth (PLG) signals.
• Evaluate model performance through backtesting and iteration, ensuring our "financial weather forecast" is constantly improving.

Data and Analytical Infrastructure

• Own the end-to-end data pipeline for finance, transforming raw product usage and billing data into curated, model-ready datasets in our data warehouse.
• Write and optimize production-quality SQL and Python to work with large-scale datasets and automate complex FP&A workflows.
• Ensure data integrity and consistency across all predictive systems and executive dashboards.
• Contribute to the long-term data strategy for how Intercom tracks and predicts Existing Business health.

Analytical Problem Solving

• Translate ambiguous business questions (e.g., "Which usage signals best predict a 2x expansion?") into structured data science projects.
• Connect ARR outcomes to underlying drivers like product adoption, customer health scores, and GTM activity.
• Perform scenario modeling and sensitivity analysis to help the business understand the range of possible outcomes for NRR.

Business Partnership & Communication

• Partner with Sales, Product, and Data Engineering to align our financial models with actual customer behavior and product roadmaps.
• Translate complex statistical outputs into clear, decision-oriented narratives for the CFO and executive leadership.
• Build executive-ready materials, including predictive dashboards and strategic presentations.

What skills do I need? 

• • 3+ years in Data Science, Strategic Finance, or Revenue Analytics, with a deep focus on SaaS or usage-based business models.
  • Advanced Technical Skills: High proficiency in Python (pandas, scikit-learn) and Expert-level SQL. Experience with forecasting libraries (e.g., Prophet, Nixtla) is a major plus.
  • System Design Mindset: Experience building scalable data pipelines and production-grade analytical tools, not just one-off spreadsheets.
  • SaaS Mastery: Strong understanding of NRR, LTV, Churn, and the relationship between product usage and revenue.
  • Communication: Ability to translate technical work into business insight and influence stakeholders through data-driven storytelling.
  • Business Judgment: A focus on accuracy and a "Product Sense" that allows you to see the human behavior behind the data points.
  • AI-Augmented Productivity: Proficiency in leveraging AI-native development tools (e.g. Cursor, Claude Code) to accelerate the development of data pipelines, model prototyping, and code documentation.

What Success Looks Like

• Automated forecasting models that are more accurate, granular, and less manual than previous iterations.
• A clear Propensity Score integrated into our planning that successfully predicts customer expansion and contraction.
• Scalable, code-based workflows that reduce the time-to-insight for the Existing Business team.

High confidence from leadership in our ability to predict the financial impact of changing customer usage patterns.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

#LI-Hybrid

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for software engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As an AI Software Engineer II on Amplify, you will:

• Design, build, and maintain internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will own features and small-to-medium projects end to end, from design through deployment and iteration.
• Deliver project work with increasing autonomy and scope. You will break down problems into actionable pieces, refine requirements with your team, and collaborate to ship high-quality solutions that meet reliability and performance expectations.
• Work closely with internal customers to understand their workflows and constraints, and translate operational challenges into pragmatic, maintainable software and AI-enabled tools that improve productivity and reliability.
• Contribute to the technical and architectural evolution of Amplify’s systems by participating in design discussions, proposing improvements, and helping ensure our platforms remain scalable, observable, and reliable as usage grows.
• Take responsibility for the quality and operational health of the code you ship, including testing, deployment, monitoring, debugging issues in development and production, and participating in on-call rotations for the systems your team owns.
• Use modern AI tools as part of your day-to-day engineering workflow, including for coding, testing, documentation, and experimentation, and share learnings to help the team continuously improve how it works with AI.
• Help improve the developer experience and engineering practices on Amplify by contributing to tooling, CI/CD, automation, tests, and shared utilities that support consistent, high-quality delivery.
• Collaborate closely with Product, Design, Data, and operational partners, contributing to discovery, evaluating trade-offs, and ensuring the work you deliver is tied to clear success criteria and business outcomes.

Who You Are:

• You care about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating full-stack or backend-focused software systems, including SaaS products, platforms, or internal tools.
• You can take a well-defined feature or small-to-medium project from design through implementation, testing, rollout, and ongoing maintenance, seeking input when needed and moving work forward independently.
• You are comfortable questioning and refining requirements, working with product managers and stakeholders to clarify scope, identify edge cases, and propose pragmatic solutions.
• You have experience in at least one area of modern web engineering such as backend services, data pipelines, internal tools, integrations, or AI-enabled workflows, and understand how to build secure, scalable, and maintainable systems.
• You are comfortable using AI-powered tools to support your development workflow and are interested in continuing to grow your AI skills over time.
• You care about operational excellence and are comfortable debugging issues, improving tests, adding logging and metrics, and working within reliability goals.
• You are a clear communicator and collaborative teammate, contributing thoughtfully to technical discussions, writing clear tickets or lightweight design docs, and keeping others informed on progress and risks.
• You enjoy working in small, autonomous, agile teams, shipping iteratively, and partnering closely with product managers and other engineers to deliver meaningful outcomes.
• You are motivated to continuously improve how things work, whether that is tooling, workflows, architecture, or team practices.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Familiarity with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerized environments (Kubernetes), including how to design services that run reliably at scale in those environments.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for lead engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Lead AI Software Engineer on Amplify, you will:

• Provide technical oversight and direction for a portfolio of Amplify systems, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams. You will help ensure they are reliable, scalable, secure, and straightforward to evolve.
• Formulate and drive a forward-looking technical vision for key Amplify domains in partnership with your Engineering Manager, Product, Data, and cross-functional stakeholders, aligning that vision with our AI-first strategy and the business outcomes we are accountable for.
• Lead the end to end lifecycle of complex, multi component projects and platforms that span multiple internal customers and engineering teams, from discovery and technical design through implementation, rollout, and long term ownership.
• Act as the primary technical interface between your areas of ownership in Amplify and the rest of engineering, helping clarify requirements, reduce technical ambiguity and risk, and ensure the team delivers roadmap and OKR commitments on time with the right quality bar.
• Take responsibility for the technical and architectural evolution of multiple significant domains within Amplify, anticipating scalability, reliability, security, and observability needs as usage grows and new use cases emerge.
• Define, refine, and uphold operational standards for the systems you and your team own, including SLOs, monitoring and alerting, incident response practices, and post incident learning that continually improves our operational excellence.
• Create, teach, and improve shared engineering processes, patterns, and internal platforms that make it easier for Amplify and other teams across Klaviyo to build high quality internal tools and AI-powered systems consistently.
• Use modern AI tools as part of your day-to-day engineering workflow and help the team adopt AI effectively, from design and coding through testing, documentation, and evaluation. You will help establish sensible guardrails, evaluation practices, and patterns for AI-first development.
• Work through influence and delegation to get work done, setting clear technical direction, breaking down projects into actionable workstreams, and enabling other engineers to deliver successfully.
• Mentor and coach other engineers across levels through design reviews, pairing, and thoughtful feedback. You will help grow future technical leaders, raise the technical bar for the team, and ensure knowledge is shared rather than concentrated.
• Collaborate closely with Product, Design, Data, and operational partners to define problems, shape trade offs, and agree on success metrics, ensuring Amplify’s work focuses on the highest value opportunities and that outcomes are clearly measured.
• Represent Amplify’s systems and strategy in broader engineering forums, contributing to architectural discussions, technical RFCs, and cross team initiatives, and helping ensure our internal platforms fit well into the wider Klaviyo ecosystem.

Who You Are:

• You care deeply about building software and platforms for the long term, balancing technical quality, delivery pace, and measurable business impact, and you are comfortable making and explaining trade offs at that intersection.
• You have strong hands on experience building and operating highly available, full stack or backend focused SaaS systems, and have been responsible for the health and evolution of multiple services or product areas, not just a single application.
• You have led delivery of business critical projects that span multiple engineers and months, including discovery, technical design, implementation, rollout, and ongoing maintenance. You are comfortable scrutinising requirements, reducing ambiguity, and setting technical direction for others.
• You have deep expertise in several areas of modern web engineering such as backend services, data pipelines, internal platforms, or AI enabled systems, and a strong understanding of scalable, multi-tenant architectures and the operational realities of running them in production.
• You regularly use AI powered tools in your development workflow and are interested in shaping how a team or organisation uses AI thoughtfully to improve engineering productivity, system capabilities, and internal customer experiences.
• You take ownership of operational excellence for the systems you and your team build, including performance, reliability, observability, and on-call participation where required. You are comfortable defining and maintaining SLOs and holding systems to them.
• You are effective at working through influence and delegation. You know when to keep a task for yourself and when to hand it to others, and you enjoy creating the clarity, patterns, and guardrails that let other engineers move quickly and safely.
• You enjoy questioning convention and continuously improving how things work, whether that is architecture, tooling, workflows, or team processes, and you are comfortable introducing change in a way that brings people along with you.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned from early discovery through delivery and follow up.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers, data partners, and other engineers to deliver better outcomes for internal customers.

Nice to Have:

• Experience building internal tools, platforms, or automations for developers and or non technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency across multiple teams.
• Experience providing technical leadership across several related systems or domains, including defining technical vision, setting design patterns, and aligning multiple teams on shared approaches.
• Practical experience building or integrating AI powered systems and agents such as workflows using LLM APIs or SDKs, agentic or automated workflows, retrieval augmented generation pipelines, or evaluation and monitoring frameworks for AI systems.
• Experience working with cloud infrastructure (AWS preferred), infrastructure as code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale in those environments.
• Experience partnering closely with customer service & support, go to market, or operations teams to understand complex workflows and build internal tools that drive measurable efficiency gains.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

#indeedDUB

Team Overview:

The Amplify Engineering team builds internal tools, platforms, and AI-powered automation that help Klaviyos work more efficiently and at scale as the company grows. We partner across the organisation, including Sales, Marketing, Engineering & Product, Customer Service & Success, and Finance, to solve real operational problems with practical, well-designed software.

Our work spans internal applications, 3rd-party integrations, interactive dashboards, CMS integrations, and robust AI systems and agents that automate repetitive tasks, surface the right information at the right time, and help teams make better decisions. We operate in tight feedback loops with our internal customers, shipping quickly, learning fast, and seeing the impact of our work immediately in how deals move faster, tickets resolve sooner, and launches go more smoothly.

This role is for senior engineers who enjoy turning real-world problems into reliable, scalable solutions. The work is highly visible and has a direct impact on how thousands of Klaviyos get their work done every day.

How You’ll Make an Impact:

The Amplify team builds the internal platforms, automation, and AI-driven systems that power how Klaviyos work every day. As a Senior AI Software Engineer on Amplify, you will:

• Design, build, and own complex internal products and platforms, including internal web applications, APIs, data and event pipelines, and AI-powered workflows used daily by Sales, Marketing, Customer Service & Success, R&D, and Finance teams.
• Lead the end-to-end lifecycle of projects and features – from discovery and technical design through implementation, rollout, and long-term ownership.
• Partner closely with internal customers to understand their workflows and constraints, and translate real operational challenges into scalable, maintainable solutions that measurably improve productivity, quality, and reliability.
• Take ownership of the technical and architectural evolution of parts of the Amplify platform, anticipating scalability, reliability, and observability needs as usage grows.
• Define and maintain operational standards for the systems you own, including SLOs, monitoring, incident response, and follow-up on root-cause analysis.
• Use modern AI tools as part of your day-to-day engineering workflow (e.g. LLM-based tooling for design, coding, testing, and documentation), and help shape best practices for how the team applies AI responsibly and effectively.
• Contribute to shared patterns, tooling, and processes that make it easier for teams across Klaviyo to build high-quality internal tools and AI-powered systems consistently.
• Mentor and support other engineers through design reviews, pairing, and constructive feedback, leaving the codebase and systems better than you found them.
• Collaborate closely with Product, Design, Data, and operational partners to define requirements, trade-offs, and success metrics, ensuring Amplify’s work focuses on the highest-value problems.

Who You Are:

• You care deeply about building software for the long term, balancing technical quality, delivery pace, and business impact.
• You have strong hands-on experience building and operating highly available, full-stack SaaS systems, and are comfortable owning complex problems end to end.
• You’ve led the delivery of significant projects or features independently, including discovery, technical design, implementation, rollout, and ongoing maintenance, and you’re comfortable providing technical direction to others.
• You have deep expertise in one or more areas of modern web engineering (e.g. backend services, data pipelines, internal platforms, or AI-enabled systems) and a solid understanding of scalable, multi-tenant architectures.
• You regularly use AI-powered tools in your development workflow and are curious about applying AI thoughtfully to improve engineering productivity and system capabilities.
• You take ownership of operational excellence for the systems you build, including performance, reliability, observability, and on-call participation where required.
• You enjoy questioning convention and continuously improving how things work, whether that’s architecture, tooling, workflows, or team practices.
• You are a clear communicator and collaborative teammate, comfortable leading technical discussions, writing design docs or RFCs, and keeping stakeholders aligned.
• You enjoy working in small, autonomous, agile teams, shipping incrementally, and partnering closely with product managers and other engineers to deliver better outcomes.

Nice to have:

• Experience building internal tools, platforms, or automations for developers and/or non-technical stakeholders, with a track record of improving reliability, productivity, or operational efficiency.
• Hands-on experience in full-stack environments, including diagnosing and improving application performance, database queries, and complex, multi-service workflows.
• Practical experience building or integrating AI-powered systems and agents; e.g., workflows using LLM APIs/SDKs, agentic or automated workflows, RAG pipelines, or evaluation/monitoring frameworks.
• Experience working with cloud infrastructure (AWS preferred), infrastructure-as-code (Terraform), and containerised environments (Kubernetes), and designing services that run reliably at scale.

Technologies We Use:

Klaviyo’s platform is primarily built with Python and React and runs on AWS. Engineers join us from a wide range of technical backgrounds and are supported in learning our stack. Core technologies include:

• Python / Django / FastAPI
• Typescript / React
• MySQL / Redis / Memcached
• RabbitMQ / Celery / Apache Kafka / Apache Pulsar
• AWS / Terraform / Kubernetes

Location & Work Model:

This role is based in Dublin, Ireland and follows a hybrid working model. Klaviyo supports work authorization and relocation for this position.

At Klaviyo, we enjoy tackling meaningful engineering challenges and value people who take ownership, learn continuously, and collaborate openly. We are committed to building inclusive teams and encourage applications from candidates of all backgrounds.

Klaviyo is growing fast and we have openings for all skill levels across all of our teams. Learn more about our engineering culture at https://klaviyo.tech

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring a Senior Product Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand—and two co-founders from design—you’ll never have to fight for your place at the table. Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas. This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc…).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

Who This Role Is Not For

This role is not for you if:

• You prefer strategy, research or system design over execution—this is a craft-heavy role.
• You need a lot of direction or structured processes—you should thrive in open-endedness and ambiguity.
• You don’t obsess over details—we’re looking for someone who sweats the pixels.
• You primarily work on marketing sites—this role is about designing deep, functional software experiences.

Day-to-Day Responsibilities

What you’ll be doing:

• Owning end-to-end design for high-impact product areas from concept to execution.
• Defining new interaction patterns and design paradigms for Fin, our automation, and AI-powered tools.
• Sketching, prototyping, and testing ideas at different fidelities to validate decisions.
• Working closely with engineers and PMs to define problems, move quickly, and deliver high-quality solutions.
• Maintaining high standards of craft while balancing speed and execution.
• Contributing to design culture—mentoring others, pushing for greatness in a team, refining processes, and sharing knowledge inside and outside Intercom.

What Success Looks Like

You’ll know you’re successful if:

1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit for you. 

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Intercom is hiring an exceptional Staff/Principal level Product  Designer to push the boundaries of product craft.

We are one of the most design-driven and AI first technology companies. Fin, our AI Agent is the best performing, most widely adopted, and highest grossing AI service agent on the market. We are shaping the future of how businesses communicate with their customers through AI and humans. Our product is used by millions, and our design team plays a critical role in making it world-class.

Why you should join Intercom today

AI is transforming everything—fast. We’re at the forefront, shaping the AI Agent category and redefining customer service with Fin. Soon, Fin will handle the vast majority of customer interactions, setting a new standard for support.

This shift isn’t just changing what we build—it’s changing how we work. Our team is constantly evolving, integrating AI into design, development, and go-to-market strategies.

At Intercom, design is in our DNA. With 60+ designers across R&D and Brand and two co-founders from design, you’ll never have to fight for your place at the table.

Here, designers lead from the start, shaping products that millions of people interact with daily. If you want to work on cutting-edge AI experiences that push the boundaries of product design, there’s no better place to be.

Why this role exists

In a world where it’s easier and easier to get software off the ground and to 75% built, it’s the last 25% that really matters. We need deep craft specialists—people who will raise the quality bar, bring a spark of creativity, drive best-in-class interaction and visual design, and push execution excellence across our most strategic product areas.

This is not a strategy-only or people-management role. We need a maker, a doer, a leader in craft.

If you have a deep passion for interaction design, product thinking, and pixel-perfect execution—and the leadership and autonomy to drive impact without waiting for direction—this is the role for you.

Must Have Experience

We’re looking for a world-class IC designer who:

• Has shipped complex, high-quality software products.
• Designs for multiple surfaces—desktop, mobile, chat interfaces, AI first and emerging experiences.
• Balances speed and detail—knows when to move fast and when to obsess over the last 1%.
• Thinks end-to-end—from big-picture systems thinking to the smallest interaction detail.
• Understands engineering and can build prototypes to communicate ideas (Framer, Loveable, Windsurf, Vercel, Figma, code etc...).
• Has taste. You know what great design looks and feels like, and you push to get there.
• Can tell a compelling story—articulating your decisions with clarity and conviction.
• Operates with agency, ownership, and autonomy—doesn’t wait to be told what to do.

You’ll know you’re successful if: 
1. You’ve raised the design bar. Your work is referenced as an example of exceptional craft and taste.
2. You’ve shipped product with major business impact. The areas you own are visibly better because of you.
3. You operate autonomously. You don’t need direction—you see what needs to be done and do it.
4. Engineers love working with you. Your designs are considered, clear, and easy to implement.
5. Your peers trust your judgment. When you push for quality, people listen.

Interview Process

We understand that interviewing for a new role is both time and energy consuming–we aim to be thorough, speedy and transparent in our approach. You should expect for the entire 
process to be no more than 4 weeks from start to finish. You’ll meet with various members of our team and have the opportunity to fully validate that Intercom and the role is the right fit
for you.

Ready to build something great?

If you're driven to push the boundaries of product design and have the craft, autonomy, and taste to make a real impact, we want to hear from you. 

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

Scopely is looking for a Senior QA Manager to join our Star Trek Fleet Command team within our Midcore division, in Barcelona, Dublin, or the UK, on a remote basis.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

Star Trek Fleet Command is a standout success in the gaming industry. Launched in 2018, our in-house developed 4X Strategy MMO has continually evolved, earning its place as one of the top-grossing games on the market.

What You Will Do

Reporting to the Executive Producer, you will adapt, build upon, and direct all QA operations for Scopely’s exciting flagship title, Star Trek Fleet Command (STFC). 

Overseeing both internal and external teams/studios, you will be responsible for devising the QA strategy, managing resources, and administering and coordinating tools while working closely with the Senior Leadership team to align on big picture goals and direction while championing a culture of quality throughout the business. As part of the Scopely family, you will represent STFC’s quality efforts and work closely with our sister companies to maximise efficiency and make use of all available facilities, whilst ensuring our core fundamentals of “Quality First” are always upheld. 

You will help shape the future on how we continue to iterate to success, and evolve the way we work.

• Manage the STFC QA Leadership team, spanning all areas of the project
• Define and execute department strategy, striving for continuous improvement within a fast paced & changing environment.
• Proactively drive and educate the business wide importance of a Culture of Quality, helping to deliver its presence in all that we do.
• Build on existing team metrics for measurement of quality and operational excellence, always looking at how we can improve.
• Drive and coordinate our 3rd Party offshore QA team, communicating clear expectations and identifying areas for improvement, accompanying these with suggested solutions and support.
• With the Executive Producer, plan, build and work to an Annual Operating Plan within the QA department, based on project movement and growth.
• Ensure STFC releases are always of the highest standard, both in terms of defect mitigation & user experience. Investigate if and when serious issues make it into the Live environment, plugging gaps and helping mitigate future occurrences

What We're Looking For

• Exceptional leadership and managerial skills with proven experience 
• Excellent verbal / written communication and an excellent attention to detail 
• Excellent time management, accountability and organisational skills 
• An ability to negotiate and ensure you and your team's message is heard, all the while with a sound business understanding to ensure correct balance and needs are met 
• Proactive, enthusiastic and self-motivated  
• Flexible to an agile setup with the ability to multitask, managing coverage for multiple high profile releases with strict deadlines  
• High level commercial awareness with an understanding of business priorities and goals 
• Comfortable travelling on occasion to offshore team locations 
• Exceptional reporting capabilities 
• Extensive knowledge of JIRA and/or similar bug-tracking systems 

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Scopely is looking for a Server Engineer to join a new truly unique multiplayer strategy game in Barcelona, Spain on a hybrid basis. We can support with visa sponsorship.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.    

We are in the early stages of development on an ambitious, unannounced Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey!   

What You Will Do    

• Work in a team responsible for designing, developing and maintaining backend services and APIs in Python running on AWS
• Design and implement new features in our core technologies, working collaboratively with other stakeholder teams to understand requirements and identify the best technical solutions as well as plan the future of our server core technologies that will lay the foundation for exciting new gameplay features
• Inspect the performance of our server clusters and propose improvements
• Deep analysis of player behaviors and how our server can be hardened to both improve player experience and also defend against bad actors (botters, cheaters, etc)
• Work closely with the QA team to resolve bugs and deliver high quality code as well as Deploy, monitor, and manage applications in a cloud environment such as AWS
• Stay up-to-date with industry changes and emerging trends, especially regarding Python, Redis and its ecosystem, AWS, Gaming, etc

What We’re Looking For   

• Highly experienced being part of a professional development team or other relevant area
• Experience in developing highly available back-end systems and servers for large-scale MMO games, high-traffic web systems or applications
• Experienced with Python and its ecosystem (libraries, frameworks, etc.), familiarity with web frameworks such as Flask, Tornado, FastAPI, or another similar web framework and Python threading, as well as the principles of async programming
• Familiar in design and implementation of highly-scalable, reliable, and secure systems using Redis and its ecosystem, such as Redislabs. Solid understanding of RESTful API design and development. Ability to write efficient low-latency, low-IO code
• Strong knowledge of Linux operating systems and Docker containers, as well as Redis, MySQL (or similar database systems). Good understanding of how to prevent intrusions, injections, cheating etc.
• Experience in version control, especially multi-track development and familiarity with deployments methodologies and CI/CD pipelines as well as automated testing
• Experience with stateful and stateless game server architectures

Bonus Points   

• Familiarity with messaging systems such as RabbitMQ, AWS SQS, Redis Streams
• Experience working with AWS services like EC2, ECR, RDS, S3, and IAM
• Knowledge of Infrastructure-as-Code (IaC) and experience with Terraform for managing infrastructure deployment
• Understanding of network infrastructure and cloud networking concepts, such as VPC, Subnet, Security Groups, and Load Balancing
• Experience with traffic analysis via Charles proxy, browser developer tools, Datadog, logs
• Understanding Kibana / Datadog log querying and dashboards

Scopely is looking for a Staff Client Engineer to join our unannounced project in either Spain, Ireland, Portugal or the UK in a hybrid/remote basis.

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily. 

We are in the early stages of development on an ambitious, unannounced Strategy/MMO title, creating a team of talented and passionate game makers to join us on this exciting journey! 

What You Will Do 

• Design and implement new features in our core technologies, working collaboratively with other stakeholder teams to understand requirements and identify the best technical solutions
• Propose and implement improvements to our development processes, workflows and tools to increase efficiency, quality and throughput
• Conduct pair programming, code reviews, 1-1’s and knowledge-sharing sessions to enhance skills and build a strong development culture
• Work closely with QA to resolve bugs and deliver high-quality code for testing, contributing directly to the code base
• Be the quality gate for all code that goes into our core technologies. Write clean, efficient and optimized code
• Work with stakeholders to figure out and implement the best alternative technical solutions

What We’re Looking For

• Experienced professional being part of a development team working on gameplay development with the Unity engine
• Familiarity with software development methodologies such as Agile and Scrum
• Excellent experience working with multiple stakeholders in the development process, being able to understand their goals and deliver/ evaluate various tech solutions to meet these, as well as knowledge of software engineering best practices and trends
• Strong technical skills and experience in at least one of the following areas: game engines, rendering engines, networking, physics, AI, and audio and excellent programming skills in C#
• Experience with version control, build tools and deployment pipelines
• Strong analytical, problem-solving skills, communication and collaboration skills to work effectively with cross-functional teams
• Adept at communicating with both technical and non-technical audiences.

Bonus Points

• Experience with automated testing and continuous integration
• Experience with cloud technologies and services for game development
• Familiarity with other game engines such as Unreal
• Experience with graphics programming, including shaders
• Knowledge of game design principles and user experience

What's the opportunity? 

Lead a high-performing Customer Campaigns & Lifecycle Marketing team. This team manages all customer marketing communications, with a goal of driving more adoption and usage of Fin—our AI agent, and mature usage of Intercom—our helpdesk product. As lead, you're accountable for overall team performance. You’re responsible for the delivery of an excellent customer experience for current customers, you’re the gatekeeper of our customer messaging, across in-product channels and email.

You’ll lead customer communications for product launches, events and product changes.
This role spans across the customer lifecycle: Conversion, Activation/Onboarding, Usage, Maturity, Expansion, Churn mitigation. And you’ll also be responsible for implementing and overseeing the platforms/tooling stack we choose to use. 

You’ll work with multiple senior stakeholders across the Growth, Product Marketing, Demand Generation, Sales and Customer Support teams.

What will I be doing? 

• Leading a team of 3-4 highly autonomous individual contributors, focused on different projects, different company initiatives/objectives and supporting different internal teams. 
• Implementing a significant customer marketing campaign tool overhaul to improve the capabilities of the Customer Campaigns & Lifecycle Marketing team in the AI era.
• You’ll foster a team culture that is focused on Intercom values. You’ll be an AI native marketer and quickly be delivering 2x output, leading by example.
• Building relationships with senior stakeholders across key business areas: Growth, Product Marketing, Demand Generation, Sales and Customer Support teams – to ensure Customer Campaigns & Lifecycle Marketing are aligned and delivering to the company objectives and to the standard expected. 
• You’ll be accountable for the quality of everything the team delivers - copy, design, data, targeting etc. You’ll frequently be delivering direct feedback and will hold an extremely high-bar for excellence. 
• You will be responsible for overall team results and performance. Ensuring there is sufficient and robust measurement, that learnings are shared and acted upon – and reporting out to key stakeholders on project results and future team plans. 
• You will ensure the efficiency of the team and be confident that you're investing in the right things. You’ll manage team roadmap/planning and project prioritization. 
• You’ll be extremely proactive and also deliver projects yourself. You will spot opportunities and problems before they impact the business. You approach your work with a growth mindset, you seek a challenge, drive your own roadmap of work and don’t wait to be asked to do something. 
• You view things from a business performance perspective, applying a growth or revenue lens to the work you and the team are prioritizing.

What skills do I need? 

• 7+ years experience in customer marketing/campaigns experience, working across Conversion, Activation/Onboarding, Adoption and Expansion.
• An AI-first approach to marketing: proficient in AI tooling, including Claude Code experience. You can demonstrate significant usage to build strategy, develop and deploy campaigns and to measure performance, with clear evidence of speed and quality gains in doing so. 
• 3+ years experience of leading a team, and mentoring team members. 
• Experience in the B2B SaaS, tech or AI industry. 
• You are extremely proactive and need little guidance from leadership. 
• Very strong stakeholder management, with a track record of successful partnerships with Product/R&D, Sales, Customer Success and other Marketing teams on initiatives that drive revenue and growth.
• Knowledge of the Intercom platform and Marketo. You’ve also implemented new Marketing Automation tools, working with Ops and external teams to get projects delivered. Experience with multiple marketing automation/email platforms is a bonus.
• You’re a team player and you live the Intercom values. This is key for any leadership role at Intercom. You’re laser focused on Success, your bar for quality is extremely high and you are known for your speed of execution and impatience to get things done. 
• You thrive in ambiguous situations. Creativity and problem solving is your forte. 
• You have strong quantitative orientation, you are not intimidated by spreadsheets or working with analytics, RAD or Finance teams.

Benefits 

We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Unlimited access to Claude Code and best-in-class AI tools; experimentation & building is encouraged & celebrated.
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too 
• MacBooks are our standard, but we also offer Windows for certain roles when needed

#LI-Hybrid

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

What's the opportunity? 

We're building a new function at Intercom: AI Product Management. For over a decade, Intercom has invested in in-house AI, with a team of machine learning scientists, ML engineers, researchers, and AI designers. Now, we’re expanding this team with product managers who will define the future of Intercom’s AI platform and AI agent.

As a Staff AI Product Manager, you’ll shape the vision, strategy, and roadmap for core AI systems that power Fin and Intercom’s AI features. You’ll work at the intersection of advanced AI research, cutting-edge product development, and real customer problems, helping us build world-class AI products that deliver meaningful business impact.

This is a high-ownership role for a technical, customer-obsessed PM who thrives in fast-moving, ambiguous environments and loves turning complex AI capabilities into simple, delightful product experiences.

What will I be doing? 

• Lead a major part of our AI product surface. You’ll own an important area of Intercom’s AI platform or AI agent and be accountable for its vision, strategy, and impact.
• Deeply understand customers, the business, and the technology. You’ll learn the space inside out: what customers need, where the business is going, and how our AI systems work. You’ll use this understanding to make high-quality decisions and build a compelling roadmap.
• Work side-by-side with a world-class AI team. You’ll collaborate every day with ML scientists, ML engineers, AI designers, and ML researchers. Together you’ll explore new ideas, assess feasibility, evaluate trade-offs, and turn advanced AI capabilities into high-value product experiences.
• Ship ambitious, high-quality AI product. You’ll take AI concepts from early exploration through to production launches. You’ll run fast experiments, define success metrics, evaluate performance, and iterate until the experiences are both effective and delightful.
• Collaborate across the company. You’ll work closely with our core product org to integrate AI across the Intercom platform, and partner with GTM, marketing, support, and operations to drive adoption and customer impact.
• Lead through clarity, ownership, and momentum. You’ll bring teams together, communicate decisions clearly, create alignment, and consistently push toward impactful outcomes.

What skills do I need? 

• Strong AI and technical fluency. You’ve built or worked deeply with AI/ML products, ideally including generative AI. You can discuss model behaviour, evaluation, prompts, architectures, constraints, and trade-offs with technical partners. You’re comfortable working autonomously in complex technical spaces.
• Excellent product judgment. You balance customer needs, business goals, and technical realities. You know when to push for ambitious ideas and when to iterate quickly. You can turn new or ambiguous AI capabilities into clear, valuable product experiences.
• Sharp problem framing and customer insight. You can independently understand and articulate complex problems using research, data, and direct customer conversations. You translate complexity into crisp problem statements for your team.
• Ability to build world-class product. You collaborate deeply with engineering and design to ship high-quality software. You know how to test, measure, and iterate on AI systems and user-facing AI features. You care deeply about safety, reliability, and delivering customer value.
• Strong communication and leadership. You influence widely, bring structure to ambiguity, and create momentum. You communicate clearly and frequently, keeping partners aligned and engaged. You take ownership and raise the bar for the team around you.

Why you'll love it here 

• You’ll work with an experienced AI team that has been shipping AI long before it was mainstream.
• You’ll have real autonomy, real impact, and real responsibility.
• You’ll help build the next generation of customer service through the power of AI.
• You’ll help shape the future of AI PM craft at Intercom.

Benefits 

We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! 

• Competitive salary and equity in a fast-growing start-up
• We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
• Regular compensation reviews - we reward great work!
• Pension scheme & match up to 4%
• Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
• Flexible paid time off policy
• Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
• If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
• MacBooks are our standard, but we also offer Windows for certain roles when needed.

Onboarding Specialist (French Speaking)

About Klaviyo

At Klaviyo, we believe businesses should own their growth. Our platform powers smarter digital relationships by combining marketing automation, analytics, and customer data into one place. We’re building a future where every customer interaction feels personal—and we’re just getting started.

About the Role

Onboarding Specialists at Klaviyo play a critical role in setting our customers up for long-term success. As the first point of contact post-sale, you’ll guide new customers through their first 30–90 days, helping them successfully implement Klaviyo and achieve fast time-to-value.

You’ll act as a trusted advisor—combining project management, product expertise, and strategic thinking to drive product adoption, reduce friction, and build strong customer relationships from day one.

How You’ll Make a Difference

• Own a portfolio of new customers from post-sale through successful go-live, managing multiple onboarding journeys simultaneously
• Design and execute tailored onboarding plans aligned to each customer’s goals and use cases
• Guide customers through platform setup, configuration, testing, and early performance optimization
• Provide proactive, 1:1 support across both technical and non-technical topics (e.g., deliverability, campaign setup, integrations)
• Track onboarding progress, ensuring milestones are met and holding stakeholders accountable
• Monitor onboarding health metrics to identify risks early and take action to improve outcomes
• Partner cross-functionally with Sales, Support, and Product teams to resolve issues and deliver a seamless customer experience
• Act as a trusted advisor, helping customers build a strong foundation for their marketing and growth strategy

What You’ll Bring

• 2–3+ years of experience in Customer Success, Onboarding, or Implementation roles
• Fluent French and English
• Proven ability to manage multiple customer relationships and projects simultaneously
• Strong project management and organizational skills, with a track record of delivering on time
• Excellent communication skills, with the ability to explain complex concepts clearly and influence stakeholders
• Analytical mindset with strong problem-solving abilities
• Ability to manage customer expectations and navigate ambiguity in a fast-paced environment
• Experience working with CRM or customer success tools (e.g., Salesforce, Gainsight)
• Comfortable learning and adapting to new technologies quickly

Nice to Have

• Experience in marketing technology, email/SMS platforms, or e-commerce ecosystems
• Experience advising customers on marketing strategies or campaign execution
• Familiarity with data analysis, reporting, or performance optimization

AI & Innovation Mindset

At Klaviyo, we’re investing heavily in AI to enhance both our product and how we work. We’re looking for candidates who are curious and proactive about using AI tools to improve efficiency, scale their impact, and deliver better customer outcomes.

• Experience using AI tools (e.g., ChatGPT, automation tools, or similar) to streamline workflows, improve communication, or enhance customer delivery is highly valued
• Demonstrated ability (or strong interest) in adopting new technologies to work smarter and more efficiently
• A mindset focused on continuous improvement, experimentation, and leveraging AI to drive better results

#LI-Hybrid 

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here