At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Molly.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office
• make sure all service, quality, and hygiene standards are met – always with an eye for detail
• take charge of training, coaching, and onboarding new team members
• handle communication and ensure that all information flows smoothly within the team
• take guest feedback seriously and ensure a quick and efficient resolution
• share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink

We've been waiting for you, since you have/are: 

• already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• carrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are
• enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach
• speaking English fluently

What's in for you? That's how we groove:

If you want to know what to expect, listen to Alex story from our Ruby Lucy in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Molly.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• make sure our (dishwashing) kitchen and bar are spotless
• ensure that dishes, cutlery & co. always end up in the right place
• maintain our high hygiene standards and know HACCP like the back of your hand
• lend a hand when it comes to goods receipt, inspection, and storage
• take care of waste disposal & empties management

We've been waiting for you, since you have/are: 

• an eye for cleanliness and order
• a great sense of humor and enjoy working in a team
• reliable, multitasking, and proactive
• speaking English fluently

What's in for you? That's how we groove:

If you want to know what to expect, listen to Carolina's story from our Ruby Zoe in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

At Ruby, your personality really matters, your time really matters, and we strongly believe we groove way better together. At Ruby, we keep breaking new ground.

Hey Sunshine,

You think travelling is more than just the next summer holiday, but the feeling of being at home anywhere in the world? That your workplace should be a place with personality and soul, where new ideas come to life? Then you are the missing olive in our Martini, the missing melody in our music, and the heartbeat of our Ruby Molly.

We are a fast-growing hospitality group with existing hotels and workspaces in some of Europe's most exciting locations and many more projects under construction. We break new ground with our Lean Luxury philosophy, creating a contemporary and affordable form of luxury.

Join us and make it your own story

Trust us, you won't get bored, as you:

• actively work in the service, taking the lead as shift supervisor, ensuring everything runs smoothly, whether behind the bar, in service, or at the front office
• make sure all service, quality, and hygiene standards are met – always with an eye for detail
• take charge of training, coaching, and onboarding new team members
• handle communication and ensure that all information flows smoothly within the team
• take guest feedback seriously and ensure a quick and efficient resolution
• share your insider tips for the best hotspots in the city with our guests, ensuring they feel at home from the first moment to the last drink

We've been waiting for you, since you have/are: 

• already gained experience in a similar position, ideally in the trendy hospitality or lifestyle hotel industry
• flexible and ready to work in shifts
• counting reliability, multitasking and your willingness to learn among your strengths
• carrying yourself confidently, bring lots of joy to your work, and humour is just part of who you are
• enjoying working with international, demanding guests and know exactly how to handle their various needs with a smart approach
• speaking English fluently

What's in for you? That's how we groove:

If you want to know what to expect, listen to Alex story from our Ruby Lucy in London. You can find even more Ruby Stories here:

www.ruby-hotels.com/stories

About Tripadvisor 

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group.  Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio.  We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor.  We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners.

You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents.  Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets. 

Job Location: Republic of Ireland, Remote, or London (Hybrid or Remote)

What You'll Do:

• In this hybrid role, you will be responsible for managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle.
  
  
• You will develop a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans.
  
  
• You will expand and nurture relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives.
  
  
• Conduct in-depth product demonstrations and consultatively position our hotel solutions, value proposition and benefit for business success
  
  
• Successfully negotiate, renew existing customers, and close new business
  
  
• Articulate data insights and metrics to demonstrate return on investment in line with clients’ business objectives during QBRs
  
  
• Consistently grow & maintain an sales opportunity pipeline and effectively forecast attainment
  
  
• Achieve and exceed agreed sales targets quarterly on revenue & other related KPIs
  
  
• Serve as the link of communication between key customers and internal teams
  
  
• Collaborate with other teams in the pursuit of excellent results and flawless execution
  
  
• Networks with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise
  
  
• Travel as needed to meet with clients and attend industry events.
  
  

Skills and Experience:

• Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations)
  
  
• Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly.
• Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work.
• Proven ability to operate effectively with a global-first mindset 
• Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales.
  
  
• Excellent negotiation and closing skills to secure profitable contracts and agreements.
  
  
• Exceptional verbal and written communication skills for effective client interaction and presentations.
  
  
• Ability to analyze market data and client feedback to inform strategy and decision-making autonomously.
  
  
• Target driven and proven self-starter with ability to deliver on initiatives without constant supervision
  
  
• Territory and pipeline management experience using a CRM (Salesforce & Tableau)
  
  
• Bachelor’s Degree
  
  
• Bi-lingual (Fluent Spanish - English)
  
  

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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#TRIPADVISOR