Editor Jobs in Dublin.
All active Editor roles based in Dublin.
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Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and ultimately transform their customer experiences for the better. Fin can also be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent.
Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers.
What's the opportunity?
We’re hiring an Editor/Videographer to help shape how the world sees Fin, Intercom’s AI Customer Agent. As video becomes central to Intercom’s Mindshare strategy, this role will play a key part in scaling the quality and velocity of the stories we publish across Advocacy, Product Marketing, Product, and Events.
You’ll bring Fin to life through modern product and customer marketing stories, demos, explainers, event coverage, social clips and demand gen content. You’ll collaborate with cross-functional partners to turn complex ideas into simple, human, visual stories that resonate with the audiences shaping the future of AI-powered customer experience.
This is an opportunity to join as the team grows and contribute meaningful craft to a content engine that shapes how the industry understands Fin, the next generation of AI Customer Agents, and the change they represent.
Intercom’s video team sits at the heart of our Mindshare efforts. We create clear, compelling stories that explain how Fin works and show the impact it delivers for customers. Our mission is to help people understand the value of AI Customer Agents through straightforward, relatable, high-quality content.
As an Editor/Videographer, you will work across edits, studio, and location shoots. You will collaborate closely with the rest of the Content team, Product, Product Marketing and Events teams to support product launches, customer storytelling, and major industry moments. You will join a high-velocity environment where clarity matters more than complexity and where experimentation with new formats is encouraged.
What will I be doing?
- Capture, edit and creatively craft customer stories, demos, explainers, event footage, social clips and demand gen content, delivering clarity, quality, and strong narrative flow
- Set up multi-camera studio shoots including camera operation, teleprompter, lighting, and audio to capture clean, reliable footage
- Film interviews and capture B-roll on location in client offices and at events, adapting quickly to different environments and setups
- Deliver polished edits in multiple aspect ratios (16:9, 1:1, 9:16), optimised for each platform’s requirements
- Repurpose longer video and non-video content into engaging video assets, using strong editorial judgment to identify the most compelling moments
- Ensure edits reflect Intercom’s visual style and brand standards, utilising and adhering to a visual system created by our Intercom Creative Studio team
- Apply platform-native and audience informed storytelling principles (hooks, pacing, structure, early clarity)
- Experiment with new formats and AI-assisted workflows to help evolve our storytelling and contribute to a culture of continuous creative improvement
What skills do I need?
- Excellent editing skills with a strong sense of pacing, structure, narrative clarity, and social-first storytelling
- Proficiency in Adobe Premiere Pro, with openness to leveraging new editing tools such as Descript where they add value
- Confident camera operation using mirrorless or DSLR cameras in both studio and on-location environments
- A refined creative sensibility with strong visual taste and an instinct for what makes a moment engaging
- Strong sense of rhythm and musicality, able to select music that enhances tone, emotion, and narrative flow
- Solid audio recording ability including mic setup and monitoring
- Ability to perform audio post-production work in Adobe Audition or similar
- Basic After Effects skills for updating templates and incorporating motion into edits
- Highly organised with strong file-management discipline including clean project structures, version control, and reliable backups
- Proficient using Frame.io for video review and feedback
- Able to self-manage day-to-day work while collaborating closely with the wider video team
- Confident collaborating with cross-functional partners across Advocacy, Product Marketing, Product, and Events
- An avid curiosity for new technologies, particularly judicious use of AI in the creative process
Bonus skills & attributes
- Experience running live-stream productions using an ATEM switcher workflow or similar
- Basic colour grading in Premiere or DaVinci Resolve
- Working knowledge of Riverside or similar for remote and async recordings
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary and equity in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Regular compensation reviews - we reward great work!
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we also offer Windows for certain roles when needed.
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Policies
Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week.
We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. We respect personal opinion and expression on these topics on personal social platforms on personal time, and do not challenge or confront anyone for their views on non-work related topics. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values.
Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Ready to apply?
Apply to Intercom
Who We Are
2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.
Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K, renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K
At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role. If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!
What We Need:
Do you want to craft spectacular visual effects that breathe life into game worlds? Then, come join our team as a Senior VFX Artist. You'll be instrumental in crafting and implementing beautiful effects that define the mood and spectacle of our games. To thrive in this role, a proficient grasp of particle systems, material creation, modeling, and texturing is essential. A perfect blend of technical expertise and a creative eye will make our game worlds feel truly alive and dynamic.
What You Will Do:
- Conceptualize and implement spectacular VFX that align with the project's artistic vision.
- Take key VFX content from concept to completion, owning the work within the scope provided by the Lead VFX Artist.
- Collaborate across teams (art, engineering, and design) to seamlessly integrate VFX that support gameplay and deliver memorable moments.
- Bring your deep knowledge of Unreal to create high-performance effects that elevate our visual standards.
- Help build efficient pipelines for VFX creation and implementation, sharing expertise to elevate the team.
- Partner with production to manage tasks, ensuring work is delivered on schedule to meet deadlines.
Who Will Be A Great Fit:
- You have a portfolio that demonstrates a history of shipping high-quality VFX in a real-time environment in the games industry
- Experience working with real-time particle systems, shader development, lighting, and performance optimization.
- Solid understanding of DCCs such as Photoshop and Maya.
- Expertise in Unreal, including Niagara, the Material Editor, Sequencer, and Blueprint.
- A high level of artistry with expertise in form, color, movement, painting, texturing, and 3D modeling skills.
- A collaborative spirit with excellent interpersonal skills and the ability to work independently.
Nice To Have:
- Experience with Houdini, EmberGen, or other simulation tools.
- Background in traditional art or animation.
- Experience working on multiplayer or live-service titles.
- Familiarity with PBR workflows and cross-platform development.
As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.
Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.
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Ready to apply?
Apply to 2K