Important Information

Location: Costa Rica, Peru, Colombia, Argentina, Bolivia

Work Mode: Remote

Job Summary

As a OTM Consultant (Oracle Transportation Manager)(19889) you will be responsible for supporting and delivering transportation solutions within Oracle Transportation Manager (OTM), covering key functionalities such as Order Management, Transportation Planning and Execution, Supply Chain Visibility and Event Management, Inventory Visibility, and Freight Bill Audit and Payment. You will manage and complete customer work packages while ensuring alignment with defined budgets, work plans, quality standards, and timelines, analyze and address client requirements using established templates, frameworks, and standard product functionalities, and collaborate with internal or external DevOps teams to deliver transportation project solution work packages and implement change requests.

Responsibilities and Duties

• The key purpose of this role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support.
• Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
• Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
• Manage required IT development activity in line with the customer requirements. Ensure any development IT in accordance with supplier governance policies.
• Provide IT support as required for live customers (CRs, new releases etc.).
• Projects implementation, post warranty support and Go-live Support.
• Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle.
• Undertake other projects and roles as required from time to time by senior management.
• Run business requirement and GAP analysis workshops for template based implementations.
• Build working relationships with Project team, customers, business and suppliers
• Development of test scenarios and scripts.
• Work with testing team to automate the Testing.
• Manage and/or perform IT testing and support user acceptance testing.
• Document user training to internal and customer teams.

Qualifications and Skills

• Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill.
• Good Knowledge on Agile and DevOps.
• General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro.
• Participates and organizes workshops & events.
• Preparation of solution design proposals from a commercial as well as a technical perspective.
• Advising / consulting to external customers.
• Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
• Developing content for customer presentations and providing technical/functional content
• Years of Experience: 5-8 Years | 3-4 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps) in Oracle Cloud.
• Geographical Experience: Experience implementing Transport solutions in latest Oracle Cloud at least two different regions.

Main Technical tools:

• Core OTM Expertise: In-depth knowledge of OTM modules (Shipment Management, Rate Management, Business Process Automation).
• Technical Skills: Strong proficiency in SQL/PL-SQL, XML, and XSLT.
• OTM Tools: Experience with Workflow Agents, Integration Manager, and Screen Sets.
• Cloud Experience: Strong hands-on experience with OTM Cloud is highly preferred.
• -Logistics Knowledge: Understanding of transportation modes (FTL, LTL, Ocean, Air), multi-leg planning, and freight audit.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

We are looking for a high-energy, ambitious Marketing Content Strategist to report to the VP of Corporate Marketing. This is an individual contributor role for a "digital-first" storyteller. You will be the architect of our editorial engine, responsible for making MariaDB the most visible and well-positioned database in the era of AI.

If you are a former journalist or a content creator who is obsessed with how LLMs (like ChatGPT, Gemini and Claude) are changing the way people find information, this is your role.

Key Responsibilities

Strategy & Repositioning

• The Narrative Architect: Execute a content strategy that aligns with corporate messaging to reposition MariaDB as the modern, higher-value alternative to MySQL and PostgreSQL.
• LLM & SEO Visibility: Own our visibility in the new search landscape. Working with SEO/GEO agencies or resources, you will optimize content not just for Google, but for LLM (Large Language Model) rankings, ensuring MariaDB is the top recommendation when users ask AI for architectural advice.
• Editorial Calendar: Build and own the global editorial calendar. You will ensure a consistent, high-quality "drumbeat" of content (blogs, articles that keeps MariaDB top-of-mind.

Production & Execution

• Content Factory: Act as the primary editor and a key writer. You will work with internal engineers and external freelancers to ensure we publish regular, high-impact blogs and articles. Work with MariaDB’s copy editor as needed for final polish on content.
• AI Force Multiplier: Use AI writing and research tools as a core part of your workflow to 10x your output. You will be the internal expert on how to use AI to scale our content without losing our unique brand voice.
• Operational Transparency: Establish a clear process for content production, giving the entire organization visibility into what is being published and when.

Position Requirements

• Experience: 3–5 years of professional writing or content marketing experience. A background in journalism, reporting, or professional blogging is highly preferred.
• Writing Excellence: You are a fast, versatile writer. You can take a 30-minute interview with a developer and turn it into a provocative, SEO/LLM-optimized blog post by the end of the day.
• AI Native: You are already using LLMs (ChatGPT, Claude, etc.) to brainstorm, outline, and draft. You see AI as a tool to make you faster and more effective.
• Technical Curiosity: You may not be a database administrator, but you aren't afraid of technical topics. You are eager to learn the nuances of SQL and the database market.

Desired Skills & Experience

• Interpersonal Skills: You are comfortable "interviewing" stakeholders to extract great stories.
• Organizational Pro: You love a good Kanban board or spreadsheet. You keep projects on track and stakeholders informed.
• Competitive Drive: You want to win the "search war" against our competitors and enjoy seeing MariaDB climb the rankings.

Location

• Remote (Canada, USA, Dominican Republic, Bulgaria, UK)

What's in it for you?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. 

You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.

Salaries for candidates outside the U.S. will vary based on local compensation structures.

How to Apply

If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.

• At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.