Scale’s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:

• Creating custom AI applications that will impact millions of citizens
• Generating high-quality training data for national LLMs
• Upskilling and advisory services to spread the impact of AI

As a DevOps Engineer, you will design and develop core platforms and software systems, while supporting orchestration, data abstraction, data pipelines, identity & access management, security tools, and underlying cloud infrastructure.

At Scale, we’re not just building AI solutions—we’re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you’re ready to shape the future of AI in the public sector and be a founding member of our team, we’d love to hear from you.

You will:

• Backend Development and System Ownership: Design and implement secure, scalable backend systems for customers using modern, cloud-native AI infrastructure. Own services or systems, define long-term health goals, and improve the health of surrounding components.
• Collaboration and Standards: Collaborate with cross-functional teams to define and execute backend and infrastructure solutions tailored for secure environments. Enhance engineering standards, tooling, and processes to maintain high-quality outputs.
• Infrastructure Automation and Management: Write, maintain, and enhance Infrastructure as Code templates (e.g., Terraform, CloudFormation) for automated provisioning and management. Manage networking architecture, including secure VPCs, VPNs, load balancers, and firewalls, in cloud environments.
• Deployment and Scalability: Design and optimize CI/CD pipelines for efficient testing, building, and deployment processes. Scale and optimize containerized applications using orchestration platforms like Kubernetes to ensure high availability and reliability.
• Disaster Recovery and Hybrid Strategies: Develop and test disaster recovery plans with robust backups and failover mechanisms. Design and implement hybrid and multi-cloud strategies to support workloads across on-premises and multiple cloud providers.

Ideally you’d have:

• A strong engineering background, with a Bachelor’s degree in Computer Science, Mathematics, or a related quantitative field (or equivalent practical experience)
• 5+ years of post-graduation engineering experience, with a focus on back-end systems and proficiency in at least one of Python, Typescript, Javascript, or C++
• Extensive experience in software development and a deep understanding of distributed systems and public cloud platforms (AWS and Azure preferred)
• Track record of independent ownership of successful engineering projects
• Experience working fluently with standard containerization & deployment technologies like Kubernetes, Terraform, Docker, etc.
• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI, Github Actions)
• Solid foundation and real-world experience in network engineering

Nice to haves:

• Experience working cross functionally with operations
• Experience building solutions with LLMs and a deep understanding of the overall Gen AI landscape
• Experience with data warehouses (Snowflake, Firebolt) and data pipeline/ETL tools (Dagster, dbt)
• Experience with authentication/authorization systems (Zanzibar, Authz, etc.)
• Experience with NoSQL document databases (MongoDB) and structured databases (Postgres)
• Experience with hybrid or on-prem systems
• Experience with orchestration platforms, such as Temporal and AWS Step Functions

ABOUT THE ROLE

Here’s what you’ll be doing:

• Create and cultivate deep business relationships with the biggest producers, creators, venues and key stakeholders in the entertainment industry.
• Expertly manage contract negotiations with large partners ensuring sustainable economics and long lasting value for both parties
• Utilizing strong organizational skills to effectively balance and grow a large base of clients 
• Collaborate closely with cross functional stakeholders to successfully deliver on partner growth across Qatar and internationally
• Keep up to date with everything cool that’s happening in the entertainment industry; think of yourself as the expert for new and trending experiences

ABOUT YOU

Here’s what you should bring to the table:

• At least 3+ years of top tier consulting or equivalent experience, with additional 5+ years of experience in relevant sectors (e.g. corporate management, tech companies, sport / music / arts)
• Strong desire to bring on new businesses as well as grow and manage an existing book of business
• Self-starter mentality with an ability to work in a demanding, dynamic start-up environment
• Demonstrated data-driven approach to business and task prioritization
• Excellent communication skills both written and verbal along with strong attention to detail
• Comfort in working with Microsoft Office, Google docs, and a Sales CRM (Sugar CRM is preferred)
• Knowledge of Qatar's entertainment, events, and lifestyle trends
• Experience in media/ad sales a plus but not required
• Fluency in Arabic is a major plus

BENEFITS

• Attractive compensation package consisting of base salary and the potential to earn a significant bonus for top performance.
• Have a real impact on the company's growth and evolution.
• Great work environment with a fun, international team of talented people to work with.
• 40% Discount on all events on Fever

About The Role:

• Manage Fever’s biggest partners and their events/projects across all verticals (such as large exhibitions, music festivals,  immersive experiences, permanent/renowned attractions, and sports) ensuring strong, long-term relationships and consistent performance growth.
• Oversee the entire lifecycle of each partner event  and projects, coordinating with cross-functional teams (Sales, Marketing, Operations, Legal, Finance) to ensure seamless and timely execution, tracking all actions and progress.
• Forge strong, strategic relationships with partners by understanding their unique needs and objectives, acting as a trusted advisor, and leveraging Fever’s extensive expertise to help them achieve their goals. Anticipate partner needs and proactively address challenges, collaborating with internal teams to develop effective solutions that align with Fever's mission and enhance overall partner satisfaction.
• Drive partner performance by establishing KPIs, implementing data-driven strategies for continuous growth, and tracking performance metrics through regular updates and insights. Prepare comprehensive reports that highlight key achievements and identify areas for improvement.
• Gather feedback from partners on Fever’s products and services, translating insights into actionable recommendations for product, marketing, and operational improvements. 
• Grow into a team manager role by providing leadership and mentorship to Project Managers as they join your team. Foster a collaborative environment, conduct training sessions, and support their professional growth to enhance their ability to manage partnerships effectively.
• Get a 360 degree knowledge of all Fever teams and processes.

About You:

• 6+ years in project management or management consulting. 
• Fluent in English is a must. Fluency in other languages is a plus.
• Strong stakeholder management skills. Strong communication skills and a proven track record of building positive working relationships.
• Analytical, organized & solutions oriented. Ability to handle large amounts of work in parallel work-streams.
• Curious and keen to push boundaries and try new concepts
• Thrives for excellence within your own work and of others
• Ability to think strategically when faced with key challenges with our partnerships and when leveraging our proprietary data. 
• Collaborative and willing to get hands dirty
• MBA highly valued 

#LI-Hybrid