ABOUT THE TEAM: 

As the DGM of Collections, you will be the architect of Tide India’s debt management and recovery strategy. You will lead the end-to-end collections lifecycle—from early-stage delinquency to legal recovery—ensuring high recovery rates while maintaining Tide’s brand reputation and providing a positive member experience

ABOUT THE ROLE: 

• • Strategy & Framework: Design and implement a robust collections and recovery strategy for SME lending products (Unsecured Business Loans, Credit Lines, etc.).
  • Agency Management: Onboard, manage, and audit third-party collection agencies (DCA) across India, ensuring they adhere to Tide’s ethical standards and RBI guidelines.
  • Digital Transformation: Leverage data analytics and automation to move from traditional "calling-only" models to a digital-first approach (WhatsApp, automated IVR, personalized nudges).
  • Compliance & Risk: Ensure 100% compliance with RBI’s Fair Practice Code and debt collection guidelines. Mitigate operational and reputational risks.
  • Performance Monitoring: Track key metrics such as Roll Rates, Resolution Rates, Cost of Collections, and Net Credit Loss (NCL).
  • Stakeholder Management: Work closely with the Risk, Product, and Legal teams to provide feedback on portfolio quality and refine credit underwriting models based on collection insights.

WHAT WE ARE LOOKING FOR:

• Experience: 10–15 years in Collections/Recovery within the Indian financial landscape (Fintech, NBFC, or Private Banks).
• Domain Expertise: Deep understanding of the SME/MSME segment and unsecured lending recovery.
• Regulatory Knowledge: Expert-level knowledge of Indian banking regulations, SARFAESI Act, and legal recovery processes (Section 138, Lok Adalat).
• Leadership: Proven track record of managing large distributed teams and external vendors.2
• Tech-Savvy: Comfortable working with CRM tools, LOS/LMS systems, and data visualization platforms (like Looker or Tableau).

ABOUT THE TEAM

The Senior Operational Analyst for the Customer Support team will be responsible for analyzing and improving operational efficiency within the Customer Support department. This role will involve working closely with cross-functional teams to identify trends, assess performance, and provide insights that drive data-driven decisions to enhance member satisfaction, streamline support processes, and optimize overall team performance.

Some of the things you’ll be doing: 

• Develop and maintain reports, dashboards, and KPIs to monitor team and service performance.
• Identify patterns, trends, and areas of improvement in member support interactions, and proactively recommend solutions.
• Work closely with other departments (e.g., IT, product teams, customer experience) to ensure seamless support processes and identify system improvements that support member needs.
• Conduct root cause analysis for recurring issues or inefficiencies and recommend corrective actions.
• Help design and refine processes that lead to quicker resolutions and better member engagement.
• Create and maintain documentation for support processes, policies, and best practices

WHAT WE ARE LOOKING FOR

• Experience working with CRM systems
• ticketing platforms, or other customer support software.
• Proven track record in process optimization and performance analysis in an operational setting.
• Strong analytical and problem-solving abilities, with experience in interpreting data and translating it into actionable recommendations.
• Proficiency in data analysis tools such as SQL, Looker, Excel, Tableau, or Power BI.
• Strong understanding of customer service metrics (e.g., SLAs, First Response Time, Resolution Time, Customer Satisfaction).
• Excellent communication skills, both written and verbal, with the ability to present complex data in a clear and actionable way.
• Ability to work under pressure, prioritize tasks, and manage multiple projects simultaneously.

WHAT YOU WILL GET IN RETURN 

• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities

ABOUT THE TEAM: 

The Treasury team acts as 1st LoD and is at the forefront of driving financial excellence and supporting strategic growth. The Treasury team mission is to optimise the company's financial resources and investment, manage financial risks, ensure robust liquidity and effective cash management and comprehensive treasury operations.

Moreover the team collaborates closely with the product and business team to align financial strategies with business objectives. By contributing to impactful financial decisions, the Treasury team aims to enable sustainable success and growth.

ABOUT THE ROLE: 

As a Treasury Manager – New Products, you will lead the end-to-end implementation of new product initiatives from a Treasury perspective. Acting as the primary Treasury representative, you will drive the design, build, and operational readiness of new product flows and market launches.

This is a high-impact, high-visibility role, where you will work closely with Product, Engineering, Payments, and senior leadership to ensure Treasury requirements are embedded across the full product lifecycle.

Product Delivery & Stakeholder Management

• Act as the primary Treasury point of contact for Product and Engineering teams.
• Own front-to-back delivery of new product initiatives, including design, testing, implementation, and go-live.
• Translate Treasury requirements into product and technical roadmaps.
• Drive cross-functional collaboration across Treasury, Payments, Compliance, and Technology teams.
• Manage project plans, timelines, risks, and dependencies across multiple workstreams.
• Engage, influence, and where required push back on senior stakeholders to ensure Treasury priorities are met.

Treasury Transformation & Automation

• Identify and deliver automation opportunities across treasury processes (cash management, payments, forecasting, bank reporting).
• Lead process re-engineering to support scalable and standardised new product flows.
• Partner with Product and Engineering to implement efficient, future-ready treasury infrastructure.

Data, Reporting & Controls

• Improve data quality, reporting, and transparency across treasury activities.
• Build and enhance dashboards and MIS for liquidity, payments, and forecasting.
• Ensure all implementations align with treasury strategy, safeguarding requirements, and internal controls.
• Support Treasury readiness for new markets, products, and regulatory requirements.

WHAT WE ARE LOOKING FOR: 

• Good relevant years of experience in Treasury, Payments, or Financial Services transformation roles.
• Proven track record of delivering end-to-end product or system implementations.
• Strong understanding of treasury operations, payments ecosystems, and safeguarding.
• Experience in fintech or high-growth environments preferred.
• Strong stakeholder management and communication skills, with ability to influence senior leaders.
• Self-starter with high ownership, comfortable working in ambiguity and fast-paced environments.
• Experience with BI/reporting tools (e.g., Power BI, Tableau) is a plus.

WHAT YOU’LL GET IN RETURN: 

• Competitive Compensation -  competitive salary and share options
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

ABOUT THE ROLE

Directly reporting to the Global Head of Credit & Financial Risk, you will be a key pillar in the 2LoD. You will manage credit risk in a high-growth environment, with a specific focus on scaling credit products,  managing credit exposures such as Negative Balances (NB) and overseeing Contingent Risk.

You will gain in-depth exposure to new product development and senior management, driving the Credit Risk Working Groups and participating in Risk & Compliance Committees. You will partner with senior, cross-functional stakeholders to ensure the timely management of Credit Risk globally, automate credit decisioning oversight and support the 1LoD to scale our proprietary credit portfolio across multiple international markets.

As Credit Risk specialist you will:

• Negative Balance & Proprietary Credit Product Risk Oversight: Independently oversee credit portfolio risks, with deep expertise in Negative Balance (NB) management across Acquiring and Card products. Demonstrated experience in automated underwriting for SME lending is essential.
• E2E Risk Management: Partner with the 1LoD to identify structural weaknesses across the end to end lifecycle of new business. Drive targeted enhancements to mitigate emerging risk trends and address root causes at source.
• Portfolio Analytics: Leverage Flow-of-Funds (FoF) analysis to accurately identify and monitor Working Capital Loans (WCL), NB trends, and contingent risk exposures, translating insights into actionable risk interventions.
• Governance Architecture: Contribute to the design, implementation, and continuous refinement of credit risk frameworks, policies, and procedures, including provisions, write-offs, and accounting oversight.
• Strategic Assessment: Lead comprehensive risk assessments for new products and features, ensuring credit risk is effectively managed throughout the product lifecycle.
• Stakeholder Influence: Act as a central point of accountability for global credit risk initiatives, aligning proprietary credit, partnership credit, Payments, and Acquiring teams to close strategic risk management gaps.
• Advanced Reporting: Develop high-quality executive dashboards and presentations for senior leadership and committees, focusing not only on the data but on the underlying drivers and strategic implications.
• 3rd Party Risk Assessment: Assess the creditworthiness of partners and vendors to ensure robust counterparty risk management.
• Contingent Risk: Evaluate and manage risks associated with partners holding customers’ bank accounts and related exposures.

WHAT WE ARE LOOKING FOR

• Experience: 5+ years of experience in Credit Risk, ideally within FinTech or commercial banking, with a strong focus on SME portfolios.
• Domain Expertise: Proven track record in managing Negative Balance (NB) risk and contingent exposures within Acquiring (Merchant Services) and Card issuing environments.
• Technical Mastery: Preferred - Data-driven and proficient in SQL, with the ability to conduct deep-dive analysis to inform reporting and strategic risk decisions.
• Risk Methodologies: Familiarity with Flow-of-Funds analysis and the mechanics of Wholesale Credit Limits and Counterparty Risk (WCL). Hands-on experience in Small Business loans underwriting.
• Governance Knowledge: Strong understanding of credit risk governance, including experience drafting or finalizing risk policies and appetite statements.
• Analytical Tools: Mastery of Excel and visualization software (e.g., Tableau, Looker) to monitor portfolio KRIs and trends.
• Mindset: A growth mindset with the ability to work independently under uncertainty and navigate a rapidly evolving global FinTech environment.

WHAT YOU’LL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Competitive Compensation -  Competitive salary and share options.
• Time Off – Generous annual leave on top of bank holidays.
• Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
• Health Insurance – Private family insurance with additional OPD coverage and top-up options.
• Life & Accident Cover – Comprehensive accidental and life insurance protection.
• Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
• Volunteering & Development Days – Paid days annually for volunteering or personal growth.
• Learning & Development – Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
• Home Office Setup – Contribution towards setting up your home office.
• Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE

As a Special Projects Lead, you will act as a strategic execution partner to the SVP of Marketing and Leadership, driving cross-functional priorities, high-impact programs, and leadership initiatives. This role sits at the intersection of strategy, execution, and performance visibility, ensuring leadership priorities are translated into measurable outcomes across the organization. This is a high-visibility, high-ownership role requiring strong problem-solving, exceptional communication, and the ability to operate with ambiguity in a fast-paced environment.

You will:

• Own and drive leadership-level strategic initiatives across functions (Marketing, Sales, Partnerships, Growth, Ops, etc.)
• Act as a strategic partner to leadership, driving visibility on business performance across teams.
• Own end-to-end reporting, dashboards, and KPI tracking frameworks across revenue and growth channels.
• Translate strategic goals into clear roadmaps, milestones, and success metrics.
• Drive weekly/monthly business reviews (WBR/QBR) with clear insights, risks, and actionables.
• Track execution rigorously and flag risks, dependencies, and bottlenecks early.
• Prepare high-quality briefs, dashboards, and narratives for leadership and key stakeholder forums.
• Establish and run operating cadences (OKRs, QBRs, leadership reviews).
• Drive alignment across teams on targets, performance tracking, and key initiatives.
• Improve operational efficiency through structured processes and reporting frameworks.
• Identify systemic issues, analyze data, and recommend actionable solutions.

WHAT WE ARE LOOKING FOR: 

• Must have 10-15 years of experience in Program Management, Strategy, Business Operations, Revenue or Marketing Ops, or similar roles.
• Must have proven experience driving complex, cross-functional initiatives in fast-paced environments.
• Must have strong stakeholder management experience, including working closely with senior leadership (VP/SVP/Founders’ Office).
• Proven track record of building and owning dashboards, reporting frameworks, and KPI tracking for leadership.
• Strong structured thinking with the ability to synthesize complex data into clear insights and narratives.
• Hands-on experience with Excel/Google Sheets; working knowledge of SQL, Tableau, or Power BI is a plus.
• Experience driving business review cadences such as WBRs and QBRs.
• High ownership mindset with the ability to operate independently under ambiguity.
• Ability to influence stakeholders without direct authority and drive cross-functional alignment.
• Experience in fintech, SaaS, B2B, or high-growth startup environments is preferred.
• MBA or equivalent strategic/analytical exposure.

WHAT YOU’LL GET IN RETURN:

• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 15 days of Privilege leaves
• 12 days of Casual leaves
• 12 days of Sick leaves
• 3 paid days off for volunteering or L&D activities
• Stocks Options

ABOUT THE ROLE

The Manager – Digital Transformation, Utilities will serve as the central coordination and execution member for advancing digitalization across distribution utilities within the Grids of the Future portfolio. This is a high-impact, cross-functional role that bridges strategic programme delivery, stakeholder engagement, technology deployment, and institutional capacity building. The incumbent will work closely with distribution companies (DISCOMs), grid operators, government energy ministries, multilateral institutions, technology vendors, and civil society organisations to drive measurable transformation outcomes at scale.

The role demands equal command of sector-specific technical knowledge — particularly in distribution utility operations, grid modernisation, software engineering, and energy data infrastructure — and of the human and organisational dimensions of large-scale digital change. The successful candidate will be equally comfortable presenting a roadmap to a utility board, reviewing a technical architecture with an engineering team, negotiating a data-sharing protocol with a regulator, and steering a cross-vendor delivery sprint.

KEY RESPONSIBILITIES

Digital Transformation Strategy and Programme Delivery

• Lead the design and execution of multi-year digital transformation roadmaps for distribution utilities, covering smart metering (AMI/AMR), SCADA/DMS upgrades, outage management systems (OMS), and integrated asset management platforms.
• Develop programme charters, milestone frameworks, KPI dashboards, and risk registers aligned with organisational priorities and donor/funder reporting requirements.
• Translate high-level transformation mandates into actionable work plans with clear ownership, resource allocation, and dependency mapping across technology, operations, and regulatory workstreams.
• Track and report programme progress to senior leadership, boards, and international stakeholders; prepare Board-ready briefings, donor reports, and policy submissions.
• Manage budget cycles, procurement processes, and contract oversight for digital initiatives, including vendor selection, SoW review, and performance monitoring.

Distribution Utility and Grid Digitalisation

• Provide technical advisory and implementation support to distribution utilities on grid digitalisation: smart grid architecture, IoT sensor deployment, SCADA integration, geographic information systems (GIS), and field force automation.
• Advise on regulatory and commercial frameworks for digital utilities: cost-of-service tariff mechanisms, regulatory asset base treatment of digital capex, and benchmarking against international best practice (EU DSO model, India RDSS, African utility digitalisation programmes).
• Support utilities in adopting advanced metering infrastructure (AMI), prepaid metering, distributed energy resource management systems (DERMS), and virtual power plant (VPP) frameworks.
• Facilitate utility-level data governance frameworks — meter data management systems (MDMS), data lakes, and secure data exchange protocols — in compliance with applicable data protection law including the India DPDP Act 2023.
• Assess AT&C loss reduction opportunities through digital interventions including smart billing, automated fault detection, and AI-powered loss analytics.

Software Engineering Oversight and Technology Delivery

• Engage directly with engineering teams — internal and vendor-side — on software architecture, integration design, API specifications, and release planning for utility digital products.
• Oversee technical delivery of software products, platforms, and integrations: sprint governance, code quality standards, DevOps/CI-CD pipeline management, and technical debt prioritisation.
• Review and provide input on system design documents, technical specifications, and vendor software proposals; ensure proposed solutions are robust, scalable, and fit for utility operating environments.
• Bridge the gap between business requirements from utility stakeholders and engineering execution, ensuring technical teams have clear, well-specified backlogs and utility counterparts understand delivery constraints.
• Evaluate build vs buy vs configure decisions for utility digital components and guide procurement accordingly.

Big Data, AI and Advanced Analytics

• Oversee the design and deployment of big data infrastructure for utilities: data pipelines from smart meters, SCADA systems, weather APIs, and demand-response platforms into centralised analytics environments.
• Champion the use of AI/ML models for demand forecasting, predictive maintenance, fault detection and classification, energy theft detection, and customer segmentation.
• Evaluate and onboard AI product vendors, conducting technical due diligence on model performance, data infrastructure requirements, integration APIs, and explainability standards.
• Establish model governance protocols including data quality standards, bias audits, retraining schedules, and version control to ensure trustworthy AI deployment in critical infrastructure.
• Build internal capability through training programmes, Centre of Excellence frameworks, and knowledge management platforms so that utilities can eventually self-sustain AI-driven operations.

Change Management and Organisational Transformation

• Design and lead structured change management programmes using established frameworks (Prosci ADKAR, Kotter 8-Step, or equivalent) to drive adoption of digital systems within utility workforce structures.
• Conduct stakeholder mapping, change readiness assessments, and impact analyses for each transformation initiative; develop communication and engagement plans for different audience segments.
• Partner with utility HR and L&D functions to design digital skilling curricula for field engineers, billing teams, control room operators, and senior management.
• Manage change fatigue and resistance in large bureaucratic organisations; coach utility leadership on digital culture and agile ways of working.
• Track adoption metrics, benefits realisation, and behavioural change indicators alongside technical deployment milestones.

Ecosystem Coordination and Stakeholder Engagement

• Serve as the primary relationship manager for technology companies, solution providers, system integrators, and platform vendors operating in the utility digital space.
• Coordinate with government bodies (Ministry of Power, CERC/SERCs, BEE, ISA, IRENA, SEforALL, and comparable regional bodies) on policy alignment, regulatory sandbox proposals, and joint programme design.
• Represent GEAPP's Grids of the Future team at industry forums, utility roundtables, and international energy conferences; build and maintain a professional network across the utility digital ecosystem.
• Facilitate consortium arrangements between utilities, technology providers, and financiers for large-scale digital infrastructure deployments.
• Support knowledge-exchange partnerships with peer organisations, development finance institutions (AfDB, ADB, WB, IFC), and bilateral aid agencies engaged in utility digitalisation.

Monitoring, Evaluation and Learning

• Design and operationalise MEL frameworks for digital transformation programmes, including theory-of-change mapping, logframe development, and results measurement.
• Oversee collection, validation, and analysis of programme data; produce periodic performance reports and impact assessments for internal governance and external accountability.
• Embed continuous improvement cycles including retrospectives, lessons-learned documentation, and adaptive management into programme delivery processes.

REQUIREMENTS

Education

• Bachelor's degree (mandatory) in Electrical Engineering, Computer Science, Software Engineering, Information Systems, or a related technical field.
• Master's degree (strongly preferred) in Energy Systems, Technology Management, MBA, Public Policy, or equivalent.
• Relevant certifications (desirable): PMP / PgMP, PRINCE2, Prosci Change Management, AWS/GCP/Azure Data, SAFe Agile, TOGAF, or utility-specific credentials such as IEEE Smart Grid certifications.

Professional Experience

• Minimum 7–9 years of progressive experience spanning software engineering, digital transformation, and programme management, with at least 3 years directly in the energy or utilities sector.
• Demonstrated track record of successfully managing end-to-end digital transformation programmes from concept through commissioning — ideally within a distribution utility, energy ministry, multilateral organisation, or consulting firm serving these clients.
• Hands-on software engineering background: experience in designing, building, or overseeing development of enterprise-grade software products, APIs, data platforms, or utility-facing applications, with the ability to engage credibly with engineering teams on architecture, code quality, and delivery.
• Hands-on experience with distribution utility operations: understanding of T&D network operations, OMS/DMS/EMS/GIS systems, meter-to-cash processes, and commercial billing systems.
• Experience working with or within a DISCOM, state power utility, or equivalent regulated energy entity is strongly preferred.
• Prior exposure to climate finance, green energy, or international development programming is advantageous.
• Must be based in New Delhi or willing and able to relocate to New Delhi prior to joining. The role involves regular in-person engagement with government bodies, utility leadership, and partners in the National Capital Region.

Technical & Sector Knowledge

• Digital Transformation

  • End-to-end transformation architecture: technology assessment, solution design, vendor management, and change delivery.
  • Digital maturity modelling and diagnostic frameworks for utilities.
  • Experience deploying at least two of: AMI, SCADA/DMS, ERP (SAP IS-U or Oracle CC&B), GIS, field force automation, or customer self-service portals.

  Software Engineering

  • Solid foundation in software engineering principles: system design, APIs, microservices architecture, DevOps/CI-CD pipelines, and cloud-native development.
  • Proficiency in at least one backend language (Python, Java, Node.js, or equivalent) and familiarity with frontend frameworks sufficient to review and guide development teams.
  • Experience managing or working alongside engineering squads: sprint planning, code review culture, technical debt management, and release governance.
  • Hands-on exposure to building or integrating utility-facing software such as billing systems, MDMS, mobile field force apps, consumer portals, or grid management dashboards.
  • Ability to evaluate vendor software on technical merit by reviewing architecture diagrams, integration specs, and API documentation without relying solely on vendor claims.

  Programme and Project Management

  • Strong command of PM methodologies: Waterfall, Agile/Scrum, and hybrid approaches.
  • Experience managing multi-workstream, multi-stakeholder programmes with budgets exceeding USD 2 million.
  • Proficiency in PM tools such as MS Project, Jira, Smartsheet, or Asana.
  • Risk management, issue escalation, and executive reporting across complex programme portfolios.

  Change Management

  • Structured change management methodology (ADKAR, Kotter, or equivalent) applied to technology adoption in large organisations.
  • Communication planning, training design, and benefits realisation tracking.
  • Experience managing union-heavy or government-owned utility environments preferred.

  Big Data and Data Engineering

  • Understanding of data pipeline architecture: ingestion, storage (data lake/warehouse), transformation, and visualisation layers.
  • Familiarity with AMI/MDMS data flows, time-series energy data, and GIS data integration.
  • Exposure to cloud data platforms (AWS S3/Glue/Redshift, GCP BigQuery, Azure Synapse) and BI tools such as Power BI, Tableau, or Looker.
  • Data governance: data dictionaries, data quality management, and master data management in a utility context.

  AI and Machine Learning Products

  • Working knowledge of AI/ML application areas for utilities: demand forecasting, predictive maintenance, energy theft detection, fault classification, and customer analytics.
  • Ability to evaluate AI vendor proposals including model performance metrics, training data requirements, integration feasibility, and explainability.
  • Experience establishing or contributing to an AI governance or model risk framework.
  • Familiarity with LLMs and generative AI use cases relevant to utility back-office and field operations.

  Distribution Utility Domain Knowledge

  • Deep understanding of the distribution utility value chain: generation procurement, transmission interface, distribution network operations, commercial metering, billing, and consumer interface.
  • Familiarity with AT&C loss reduction programmes, RDSS (India), or comparable international grid investment frameworks.
  • Understanding of DER integration challenges: rooftop solar, EV charging load management, net metering, and DERMS deployment.

  Stakeholder and Partner Coordination

  • Ability to manage diverse, cross-sector stakeholder ecosystems: regulators, utilities, government ministries, technology vendors, financiers, and civil society.
  • Experience structuring and managing partnerships, MoUs, data-sharing agreements, and consortium arrangements.
  • Comfort engaging at senior leadership, board, and ministerial levels as well as at technical working-group level.

  Additional Desirable Skills and Attributes

  • Knowledge of regulatory structures: tariff orders, CERC/SERC proceedings (India), or equivalent national regulatory frameworks in other jurisdictions.
  • Cybersecurity awareness for OT/IT convergence environments: IEC 62351, NERC CIP standards, and secure communications for SCADA and AMI networks.
  • Understanding of climate finance instruments relevant to utility infrastructure: concessional loans, green bonds, results-based financing, and blended finance structures.
  • Experience with international development organisations (World Bank, ADB, USAID, GIZ, FCDO) and their programme design and reporting norms.
  • Familiarity with ISO 55000 (Asset Management) in the context of utility digitalisation.
  • Knowledge of open-source platforms relevant to energy: OpenADR, OpenDSS, FIWARE, or OSCP for EV/charging management.
  • Experience with regulatory sandbox design or innovation facilitation in regulated utility environments.
  • Prior experience as a CTO, VP Engineering, or Head of Digital in an energy sector organisation is a strong differentiator.
  • Multilingual capability is an advantage, particularly Hindi or other languages relevant to GEA's programme geographies.

Skills & Competencies

• Systems Thinking: Ability to see technical, commercial, and institutional dimensions of utility transformation as an integrated whole; designs solutions that address root causes rather than symptoms.

  Influence Without Authority: Achieves alignment and action across government bodies, utility management, and vendor partners without direct reporting lines.

  Adaptive Leadership: Navigates ambiguity in complex, politically sensitive environments; adjusts approach based on stakeholder dynamics and evolving programme context.

  Data-Driven Decision Making: Defaults to evidence and quantitative analysis while remaining sensitive to qualitative and contextual factors that shape utility organisations.

  Communication Excellence: Translates technical complexity into clear, compelling narratives for non-technical audiences; equally effective in boardrooms, field visits, and policy forums.

  Delivery Orientation: Strong bias for action and accountability; builds structured tracking mechanisms and holds self and others to agreed milestones and standards.

  Collaboration and Inclusion: Builds high-performing cross-functional teams; actively includes diverse perspectives from utility field staff to senior ministry officials.

Work Environment and Travel

• Primary base: New Delhi, India. Candidates must be based in or willing to relocate to New Delhi before joining.
• Regular in-person engagement with government ministries (Ministry of Power, MNRE), DISCOMs, and NCR-based partners is integral to the role.
• Hybrid work arrangement; significant presence at utility sites, government offices, and partner locations required.
• Domestic and international travel expected at 30–40% annually, including visits to utility field sites, state capitals etc.
• Must be comfortable working across time zones to coordinate with multilateral partners, development banks, and government counterparts.
• Professional development allowance for certifications, conferences, and executive education

ABOUT WIN:

Founded in 1993, WIN is a highly innovative PropTech company building new and disruptive software platforms and products for the massive real estate industry. We have the stability and brand recognition as a 30-year old company along with the curiosity and energy of a start-up. We are an Entrepreneur 500 company, Entrepreneur Fastest Growing company, and recognized as the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

ABOUT THE SENIOR DATA ENGINEER ROLE:

WIN is looking to add Senior Data Engineer to our growing team! Ideal candidates are passionate about analyzing complex data sets, generating insights, and providing data-driven recommendations. You will be part of a multi-disciplinary team transforming the real estate industry with one of its kind disruptive services by harnessing the power of generative AI in most of our upcoming products. 

KEY RESPONSIBILITIES:

1. Collaborate with cross-functional teams to define data requirements, perform data collection, and ensure data quality and integrity.
2. Curate data sets including through hands on analyses and automated tools including web scraping, ETL pipelines and SQL queries.
3. Conduct in-depth research and analysis to identify new data sources and complement existing data sources.
4. Design and maintain intuitive BI dashboards, reports, and visualizations to effectively communicate complex data and insights.
5. Identify actionable business insights through analysis of data trends, patterns, and correlations.
6. Own documentation of data processes, schemas, and data sets
7. Build using best practices in security, design, and data quality.

REQUIRED QUALIFICATIONS:

1. Bachelors in computer science or related technical field.
2. 2-5 years of experience in data analysis (e.g. Python, SQL, Excel, Tableau, Looker, PowerBI) and visualization tools
3. Experience with data querying, manipulation, and integration scripting a plus
4. Experience with enterprise cloud computing and storage platforms (AWS, GCP etc)
5. Thrive in a dynamic environment that requires innovation and speed of execution.
6. Ability to understand and break-down problems and propose clear solutions.
7. Creative and outside-the-box thinker with strategic mindset
8. Willing to learn new technologies and platforms.
9. Strong work ethic, high integrity, and a team-player

WHAT WE OFFER:

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership and adaptability.
3. Strong emphasis on personal and professional development
4. Flexibility to work remotely and/or hybrid indefinitely.

#LI-REMOTE

ABOUT THE PYTHON DATA ENGINEER ROLE:

We are looking for a skilled Python Data Engineer to join our team and work on building high-performance applications and scalable data solutions. In this role, you will be responsible for designing, developing, and maintaining robust Python-based applications, optimizing data pipelines, and integrating various APIs and databases.

This is more than just a coding role—it requires strategic thinking, creativity, and a passion for data-driven decision-making to drive results and innovation.

KEY RESPONSIBILITIES:

1. Develop, test, and maintain efficient Python applications.
2. Write optimized SQL queries and work with relational databases to manage and analyse large datasets.
3. Implement and integrate APIs, web scraping techniques, and database queries to extract data from various sources.
4. Design, develop, and maintain ETL pipelines for efficient data extraction, transformation, and loading.
5. Collaborate with cross-functional teams to understand technical requirements and deliver high-quality solutions.
6. Ensure code quality, performance, and scalability through best practices and code reviews.
7. Stay updated with the latest advancements in Python, data engineering, and backend development.

REQUIRED QUALIFICATIONS:

1. 3–5+ years of expertise in Python is a must have.
2. Proficiency in Python frameworks and libraries such as Pandas, NumPy, and Scrapy.
3. Experience with Data Visualization tools such as Power BI, Tableau 
4. Strong understanding of relational databases and SQL.
5. Experience working with cloud platforms such as AWS
6. Strong problem-solving skills and the ability to work in a collaborative team environment.
7. Bachelor / Master degree in Computer Science, Engineering, or a related field.

WHY JOIN US?

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership, and adaptability.
3. Strong emphasis on personal and professional development.
4. Flexibility to work remotely and/or hybrid indefinitely.

ABOUT WIN:

Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Companies, and the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

#LI-REMOTE

ABOUT THE PYTHON DATA ENGINEER ROLE:

We are looking for a skilled Python Data Engineer to join our team and work on building high-performance applications and scalable data solutions. In this role, you will be responsible for designing, developing, and maintaining robust Python-based applications, optimizing data pipelines, and integrating various APIs and databases.

This is more than just a coding role—it requires strategic thinking, creativity, and a passion for data-driven decision-making to drive results and innovation.

KEY RESPONSIBILITIES:

1. Develop, test, and maintain efficient Python applications.
2. Write optimized SQL queries and work with relational databases to manage and analyse large datasets.
3. Implement and integrate APIs, web scraping techniques, and database queries to extract data from various sources.
4. Design, develop, and maintain ETL pipelines for efficient data extraction, transformation, and loading.
5. Collaborate with cross-functional teams to understand technical requirements and deliver high-quality solutions.
6. Ensure code quality, performance, and scalability through best practices and code reviews.
7. Stay updated with the latest advancements in Python, data engineering, and backend development.

REQUIRED QUALIFICATIONS:

1. 3–5+ years of expertise in Python is a must have.
2. Proficiency in Python frameworks and libraries such as Pandas, NumPy, and Scrapy.
3. Experience with Data Visualization tools such as Power BI, Tableau 
4. Strong understanding of relational databases and SQL.
5. Experience working with cloud platforms such as AWS
6. Strong problem-solving skills and the ability to work in a collaborative team environment.
7. Bachelor / Master degree in Computer Science, Engineering, or a related field.

WHY JOIN US?

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership, and adaptability.
3. Strong emphasis on personal and professional development.
4. Flexibility to work remotely and/or hybrid indefinitely.

ABOUT WIN:

Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Companies, and the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

#LI-REMOTE

ABOUT THE PYTHON DATA ENGINEER ROLE:

We are looking for a skilled Python Data Engineer to join our team and work on building high-performance applications and scalable data solutions. In this role, you will be responsible for designing, developing, and maintaining robust Python-based applications, optimizing data pipelines, and integrating various APIs and databases.

This is more than just a coding role—it requires strategic thinking, creativity, and a passion for data-driven decision-making to drive results and innovation.

KEY RESPONSIBILITIES:

1. Develop, test, and maintain efficient Python applications.
2. Write optimized SQL queries and work with relational databases to manage and analyse large datasets.
3. Implement and integrate APIs, web scraping techniques, and database queries to extract data from various sources.
4. Design, develop, and maintain ETL pipelines for efficient data extraction, transformation, and loading.
5. Collaborate with cross-functional teams to understand technical requirements and deliver high-quality solutions.
6. Ensure code quality, performance, and scalability through best practices and code reviews.
7. Stay updated with the latest advancements in Python, data engineering, and backend development.

REQUIRED QUALIFICATIONS:

1. 3–5+ years of expertise in Python is a must have.
2. Proficiency in Python frameworks and libraries such as Pandas, NumPy, and Scrapy.
3. Experience with Data Visualization tools such as Power BI, Tableau 
4. Strong understanding of relational databases and SQL.
5. Experience working with cloud platforms such as AWS
6. Strong problem-solving skills and the ability to work in a collaborative team environment.
7. Bachelor / Master degree in Computer Science, Engineering, or a related field.

WHY JOIN US?

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership, and adaptability.
3. Strong emphasis on personal and professional development.
4. Flexibility to work remotely and/or hybrid indefinitely.

ABOUT WIN:

Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Companies, and the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

#LI-REMOTE

ABOUT WIN:

Founded in 1993, WIN is a highly innovative PropTech company building new and disruptive software platforms and products for the massive real estate industry. We have the stability and brand recognition as a 30-year old company along with the curiosity and energy of a start-up. We are an Entrepreneur 500 company, Entrepreneur Fastest Growing company, and recognized as the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

ABOUT THE SENIOR DATA ENGINEER ROLE:

WIN is looking to add Senior Data Engineer to our growing team! Ideal candidates are passionate about analyzing complex data sets, generating insights, and providing data-driven recommendations. You will be part of a multi-disciplinary team transforming the real estate industry with one of its kind disruptive services by harnessing the power of generative AI in most of our upcoming products. 

KEY RESPONSIBILITIES:

1. Collaborate with cross-functional teams to define data requirements, perform data collection, and ensure data quality and integrity.
2. Curate data sets including through hands on analyses and automated tools including web scraping, ETL pipelines and SQL queries.
3. Conduct in-depth research and analysis to identify new data sources and complement existing data sources.
4. Design and maintain intuitive BI dashboards, reports, and visualizations to effectively communicate complex data and insights.
5. Identify actionable business insights through analysis of data trends, patterns, and correlations.
6. Own documentation of data processes, schemas, and data sets
7. Build using best practices in security, design, and data quality.

REQUIRED QUALIFICATIONS:

1. Bachelors in computer science or related technical field.
2. 2-5 years of experience in data analysis (e.g. Python, SQL, Excel, Tableau, Looker, PowerBI) and visualization tools
3. Experience with data querying, manipulation, and integration scripting a plus
4. Experience with enterprise cloud computing and storage platforms (AWS, GCP etc)
5. Thrive in a dynamic environment that requires innovation and speed of execution.
6. Ability to understand and break-down problems and propose clear solutions.
7. Creative and outside-the-box thinker with strategic mindset
8. Willing to learn new technologies and platforms.
9. Strong work ethic, high integrity, and a team-player

WHAT WE OFFER:

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership and adaptability.
3. Strong emphasis on personal and professional development
4. Flexibility to work remotely and/or hybrid indefinitely.

#LI-REMOTE

ABOUT WIN:

Founded in 1993, WIN is a highly innovative PropTech company building new and disruptive software platforms and products for the massive real estate industry. We have the stability and brand recognition as a 30-year old company along with the curiosity and energy of a start-up. We are an Entrepreneur 500 company, Entrepreneur Fastest Growing company, and recognized as the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

ABOUT THE SENIOR DATA ENGINEER ROLE:

WIN is looking to add Senior Data Engineer to our growing team! Ideal candidates are passionate about analyzing complex data sets, generating insights, and providing data-driven recommendations. You will be part of a multi-disciplinary team transforming the real estate industry with one of its kind disruptive services by harnessing the power of generative AI in most of our upcoming products. 

KEY RESPONSIBILITIES:

1. Collaborate with cross-functional teams to define data requirements, perform data collection, and ensure data quality and integrity.
2. Curate data sets including through hands on analyses and automated tools including web scraping, ETL pipelines and SQL queries.
3. Conduct in-depth research and analysis to identify new data sources and complement existing data sources.
4. Design and maintain intuitive BI dashboards, reports, and visualizations to effectively communicate complex data and insights.
5. Identify actionable business insights through analysis of data trends, patterns, and correlations.
6. Own documentation of data processes, schemas, and data sets
7. Build using best practices in security, design, and data quality.

REQUIRED QUALIFICATIONS:

1. Bachelors in computer science or related technical field.
2. 2-5 years of experience in data analysis (e.g. Python, SQL, Excel, Tableau, Looker, PowerBI) and visualization tools
3. Experience with data querying, manipulation, and integration scripting a plus
4. Experience with enterprise cloud computing and storage platforms (AWS, GCP etc)
5. Thrive in a dynamic environment that requires innovation and speed of execution.
6. Ability to understand and break-down problems and propose clear solutions.
7. Creative and outside-the-box thinker with strategic mindset
8. Willing to learn new technologies and platforms.
9. Strong work ethic, high integrity, and a team-player

WHAT WE OFFER:

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership and adaptability.
3. Strong emphasis on personal and professional development
4. Flexibility to work remotely and/or hybrid indefinitely.

#LI-REMOTE

ABOUT THE PYTHON DATA ENGINEER ROLE:

We are looking for a skilled Python Data Engineer to join our team and work on building high-performance applications and scalable data solutions. In this role, you will be responsible for designing, developing, and maintaining robust Python-based applications, optimizing data pipelines, and integrating various APIs and databases.

This is more than just a coding role—it requires strategic thinking, creativity, and a passion for data-driven decision-making to drive results and innovation.

KEY RESPONSIBILITIES:

1. Develop, test, and maintain efficient Python applications.
2. Design, develop, and maintain ETL pipelines for efficient data extraction, transformation, and loading.
3. Implement and integrate APIs, web scraping techniques, and database queries to extract data from various sources.
4. Design and implement algorithms for data processing, transformation, and analysis.
5. Write optimized SQL queries and work with relational databases to manage and analyse large datasets.
6. Collaborate with cross-functional teams to understand technical requirements and deliver high-quality solutions.
7. Ensure code quality, performance, and scalability through best practices and code reviews.
8. Stay updated with the latest advancements in Python, data engineering, and backend development.

REQUIRED QUALIFICATIONS:

1. Bachelor’s/Master’s degree in Computer Science, Engineering, or a related field.
2. 3–5+ years of hands-on experience as Data Engineer using Python
3. Proficiency in Python frameworks and libraries such as Pandas, NumPy, and Scrapy.
4. Experience with Data Visualization tools such as Power BI, Tableau 
5. Strong understanding of relational databases and SQL.
6. Experience working with cloud platforms such as AWS
7. Strong problem-solving skills with an analytical mindset.
8. Excellent communication skills and the ability to work in a collaborative team environment.

WHY JOIN US?

1. Highly inclusive and collaborative culture built on mutual respect.
2. Focus on core values, initiative, leadership, and adaptability.
3. Strong emphasis on personal and professional development.
4. Flexibility to work remotely and/or hybrid indefinitely.

ABOUT WIN:

Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Companies, and the Most Innovative Home Services Company.

OUR CULTURE:

Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life

#LI-REMOTE