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Staff Software Engineer, Agentic Platform
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
As a Staff Engineer you’ll:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideSenior Staff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.
As a Senior Staff Engineer you’ll:
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
WHAT WE ARE LOOKING FOR:
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms without losing control of core architecture
- Strong understanding of reliability, security, and observability
- Experience with AI platform components is valuable, but not essential
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
WHAT YOU’LL GET IN RETURN:
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDEAN WAYS OF WORKING
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.
While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideIT Workplace Technology Engineer
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.
The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions
ABOUT THE ROLE:
As an IT Workplace Technology Engineer, you will own and evolve our global endpoint, workplace, and corporate network technology ecosystem. This role focuses on delivering a secure, scalable, and seamless employee experience by leading the design, deployment, and optimization of device management, collaboration platforms, endpoint security, and corporate networking.You will work at the intersection of IT, Security, Networking, and Employee Experience, ensuring our digital workplace aligns with Zero Trust principles and modern cloud-first architectures.
As Newtwork Engineer you will
- Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
- Own and evolve the corporate network engineering stack, including wired and wireless networks across global office locations.
- Design, deploy, and operate cloud-managed networking solutions such as Cisco Meraki and Juniper Mist, covering access points, switches, firewalls, and SD-WAN.
- Architect and maintain secure office networking (VLANs, routing, switching, QoS, VPNs, and high-availability designs).
- Partner closely with Information Security to implement Zero Trust controls, including Device Trust, Network Trust, NAC, ZTNA, secure Wi-Fi (802.1X), DLP, CASB, and Secure Web Gateways (SWGs).
- Lead office network lifecycle management including new office builds, expansions, refreshes, and decommissioning.
- Monitor, analyze, and optimize network and endpoint performance using telemetry and analytics from Meraki, Mist, and endpoint management platforms.
- Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) to scale device, network, and policy management.
- Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access.
- Define standards and drive consistency across device provisioning, compliance, patching, onboarding, and offboarding.
- Act as the technical lead for workplace IT and networking initiatives, mentoring team members and serving as the final escalation point for complex endpoint and network issues.
What Makes You a Great Fit ?
- 5+ years of experience in workplace IT, MDM, corporate networking, and SaaS administration, with 2+ years in a technical lead or senior engineer role.
- Deep, hands-on expertise with Microsoft Intune, Jamf Pro, and device management across macOS and Windows.
- Strong experience with enterprise networking platforms such as Cisco Meraki and/or Juniper Mist, including Wi-Fi, switching, firewalls, and SD-WAN.
- Solid foundation in network engineering fundamentals (TCP/IP, DNS, DHCP, routing, switching, wireless design, and troubleshooting).
- Proven experience implementing Zero Trust architectures, including Device Trust, Network Trust, conditional access, and identity-aware networking.
- Comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to automate and standardize infrastructure.
- Experience delivering and supporting modern office network environments optimized for cloud-first and hybrid work models.
- Strong cross-functional collaborator who works effectively with Security, HR, Facilities, and IT Operations.
- Thrive in fast-paced environments and enjoy building reliable, scalable systems that improve employee experience and operational efficiency.
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideWho We Are
Konrad is a next generation digital consultancy. We are dedicated to solving complex business problems for our global clients with creative and forward-thinking solutions. Our employees enjoy a culture built on innovation and a commitment to creating best-in-class digital products in use by hundreds of millions of consumers around the world. We hire exceptionally smart, analytical, and hard working people who are lifelong learners.
About the role
Konrad is looking to hire full-time Senior Quality Assurance Engineers. The ideal candidate will be responsible for helping to lead testing deliverables that utilize a blend of manual and automated strategies, communicating with client teams, software developers and project managers to determine project needs, creating test strategies with test case scenarios, create, update and maintain automated scripts and perform rigorous testing to ensure overall project success.
Our engineering teams work in smaller groups based on project size, collaborating closely with project management and our quality engineering specialists. We strive to create a work environment that encourages innovation, teamwork, career advancement and personal fulfillment.
Responsibilities
- Lead the creation and execution of test strategies for complex programs, emphasizing automation to boost testing coverage and efficiency on different platforms(web/mobile).
- Drive the design and execution of scalable test automation frameworks that align with project goals.
- Utilize knowledge of API testing tools like Postman or REST Assured for comprehensive backend services testing and data integrity verification through API endpoints.
- Provide technical guidance to junior team members and QA team, guiding them towards achieving targeted automation objectives, fostering skill development and professional growth within the team.
- Perform regular quality checks and user acceptance tests for several projects on the supported devices, operating systems and browsers.
- Foster strong collaboration with software developers, project managers, and client teams to ensure clear communication and understanding of project needs and pushing QA initiatives forward.
- Document defects and provide technical details for the development team to assist with debugging.
- Assist the development team and management with other project-related tasks.
Successful candidates will have
- One of the following degrees (or similar) B.Tech Computer Application, B.Tech Computer Science, BE, Electronics and Communication Engineering, Bachelor's of Technology, Computer Science and Engineering
- Minimum of 2+ years of experience in an automation QA role within an agile setting, alongside a total of 3+ years of experience in software testing or related fields.
- Passion for QA process, engineering, & tooling - looking to improve our existing QA process with proactive suggestions and awareness of industry trends
- Proficiency in Git for effective management of automation scripts, test data, and configurations.
- Familiar with programming languages such as Java, JavaScript, Python to develop sophisticated automation scripts and frameworks.
- Excellent verbal and written communication skills, facilitating clear and effective interaction across teams and with stakeholders.
- Exceptional organizational skills and attention to detail, ensuring high-quality outcomes and systematic project tracking.
- Expertise with tools like Jira, Confluence, TestRail, or similar for project management and documentation.
- Experience with CI/CD pipelines and tools such as Jenkins, GitLab CI/CD (or similar) to automate the testing and deployment process, enhancing operational efficiency and quality.
Perks and Benefits
- Socials, Outings & Retreats
- One day per week Work From Home flexibility
- Subsidized Lunch
- Culture of Learning & Development
Konrad is committed to maintaining a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status will receive consideration for employment. If you have any accessibility requirements or concerns regarding the hiring process or employment with us, please notify us so we can provide suitable accommodation.
While we sincerely appreciate all applications, only those candidates selected for an interview will be contacted.
Ready to apply?
Apply to Konrad
Senior Staff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
We are hiring across multiple locations
India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE ROLE:
Tide is hiring a Senior Staff Software Engineer to lead the architecture of our agentic platform. You will shape the shared capabilities that allow AI systems to operate safely, reliably, and at scale across Tide. That includes context, orchestration, tool execution, trust controls, observability, and evaluation. You will participate in key build versus buy decisions, integrate external components where they accelerate us, and ensure we own the parts that matter most for Tide’s trust, data advantage, and long-term platform leverage.
As a Senior Staff Engineer you’ll:
- Define the architecture for Tide’s agentic platform
- Drive the design of shared services such as context APIs, tool layers, policy controls, and auditability
- Partner with product, data, security, and engineering teams to turn use cases into reusable platform capabilities
- Set standards for reliability, safety, scalability, and developer experience
- Provide technical leadership across teams and unblock critical decisions
- Implement cost-management and routing logic to optimize LLM spend across different providers
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
WHAT WE ARE LOOKING FOR:
- Deep experience building platform or infrastructure systems at scale
- Strong judgement across APIs, distributed systems, data, and cloud-native architecture
- Track record of leading complex cross-team technical problems
- Experience integrating third-party platforms without losing control of core architecture
- Strong understanding of reliability, security, and observability
- Experience with AI platform components is valuable, but not essential
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is highly desirable
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideStaff Software Engineer, Agentic Platform
Share this job
ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
We are hiring across multiple locations
India: Hyderabad, Delhi NCR, Bengaluru
Europe: London, Serbia, Sofia, Lithuania, Berlin
ABOUT THE ROLE
Be at the forefront of the AI revolution, working on cutting-edge projects that shape the future of financial services. You’ll join a passionate team focused on building high-quality, scalable products with real-world impact.
We’re looking for a Staff-level Backend Engineer (AI) to bridge robust backend systems with Generative AI. You’ll design the frameworks, standards, and platforms that allow AI capabilities to scale securely, reliably, and efficiently across the enterprise, going beyond feature delivery to influence long-term technical direction.
As a Staff Engineer you’ll:
- Build core services for Tide’s agentic platform, including APIs, workflow orchestration, and tool integration
- Integrate bought components where they accelerate delivery, and build where control, trust, and reuse matter most
- Work with product, data, platform, and security teams to productionise shared AI capabilities
- Design services that are reliable, secure, observable, and easy for other teams to adopt
- Help shape reusable engineering patterns for AI-enabled workflows
WHAT WE ARE LOOKING FOR:
- Strong backend or platform engineering experience in production environments.
- Good judgement across APIs, distributed systems, cloud infrastructure, and service design.
- Experience integrating internal and third-party platforms.
- Comfort working in ambiguity and turning emerging needs into robust platform components.
- Strong focus on quality, reliability, and developer usability.
- Experience with AI infrastructure or orchestration is helpful, but not essential.
- Experience in highly regulated industries (Fintech, Healthtech, etc.) where safety and compliance are core to the product is valuable, but not essential.
- Design and build automated evaluation pipelines to measure agent reasoning accuracy and safety trajectories
Our Tech Stack:
- Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!)
- Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable
- Primary datastores are MySQL and PostgreSQL via RDS or Aurora (we are heavy AWS users)
- Docker, Terraform, EKS used by the Cloud team to run the platform
- DataDog and Rollbar to keep it running
- GitHub with Sonarcloud, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first 2 weeks
- Angular 2+ with ngrx on Web, Flutter for the Mobile App
- Fivetran/Snowflake/Looker for the BI insights and Python/Faust/Flask/Tecton + some ML libs for the automated decisioning and risk management
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
Ready to apply?
Apply to Careers at TideAbout the team:
As part of DataDome’s European technical support team, you will have a direct impact and daily interaction with clients such as Tripadvisor, Pokemon, ZocDoc, just to name a few.
This is an ideal opportunity to work with a variety of clients in their usage and adoption of DataDome’s platform, while simultaneously developing your knowledge and skill sets relating to cloud software, cybersecurity, and AI. When it comes to our support stack, we use Slack and Zendesk to provide support to our clients and Jira internally.
The Eurasian team is managed remotely, and emphasizes collaboration and engagement amongst dedicated problem solvers.
As the Technical Support Engineer, you will be in charge of things like...
- Proactively monitoring customers’ exchanges and responding to support tickets while leveraging your expertise and knowledge of our solution and implementation phases.
- Informing our customers on how to get the most out of their DataDome products and services, respond to requests in a timely and precise manner, and be the point of contact to resolve customer issues related to DataDome products and services.
- Continuously developing your expertise and understanding of our solution, the implementation lifecycle, our bot detection process, as well as our dashboard functionalities through training, hands-on testing, sessions via our Learning & Development platform.
- Answer customers’ technical questions, while informing them and our internal global teams (Customer Success & Engineering) about your findings, meeting or exceeding service-level agreements (SLAs), and escalating ticket requests.
- Participating in an on-call rotation to provide to support our 24/7 support model
- Collaborating and exchanging with our global Threat Research team and cybersecurity experts on a daily basis, while simultaneously contributing to protecting and reducing fraudulent online traffic - basically this is what being a Datadomer is all about!
It would be great if...
- You have at least 2 years of relevant work experience in technical support, product support, or a similar customer-facing technical role
- You have experience supporting B2B cloud software
- You are self-driven, curious, an eager learner, at ease working autonomous and highly motivated
- You are a team player and enjoy interacting with global teams
- You are a customer-driven individual, who is excited to work and solve technical challenges in a rewarding environment alongside great people
- Technical and functional understanding of website hosting and architecture, mobile application, and how the internet works (architecture, components, flows, OSI Layers)
- You have experience with Apache, Nginx, AWS Lambda@edge, CDNs (e.g., Akamai, CloudFlare, Fastly), and WAFs
- You have cybersecurity experience
Bonus Points
- You are interested in deep diving into data and you are familiar with Kibana/Elasticsearch
- HTTP protocol is no mystery for you
What’s in it for you?
- Fully Remote position (India-based) work + $500 stipend to help you set up your ideal workspace after 90 days of employment
- Health Benefits: We offer medical, dental, & vision insurance options to keep you feeling your best.
- Professional Development: #Weaimhigh is part of our DNA, therefore we have invested in an internal Learning and Development platform and offer the opportunity to request additional training and support via your manager.
- Events & Team building: #Wecare and we have fun! We organise Annual Company-Offsite, Events, Drinks, Winter Party, Lunch & Learns and much more are part of our Culture
- PTO: 20 paid time off days, 5 sick days and 2 floating holidays
- Equivalent of 401 K eligibility + matching.
What are the next steps?
- You x Talent Acquisition Specialist
- You x Gaetan , Support Engineer Manager
- You x Team for the test
- You x Leta , Chief Customer Officer
- You x Benjamin, CEO
- Welcome to DataDome!
DataDome delivers real-time bot and agent trust management, giving businesses complete visibility and control over all traffic—human, bot, or AI. Named a Leader in The Forrester Wave™ for Bot Management, DataDome is trusted by enterprises like Etsy, PayPal, and Soundcloud. Acting as a traffic control plane, DataDome's multi-layered AI engine leverages thousands of models and 5 trillion signals daily to analyze intent and stop fraud in under 2 milliseconds—letting legitimate users through seamlessly across websites, apps, APIs, and MCPs. Backed by a 24/7 SOC and expert threat researchers, DataDome stops 20k+ attacks every second. With 30+ global PoPs, and 50+ ready-made integrations, DataDome is a recognized Leader on G2 across several categories—delivering protection that outperforms.
DataDome is an equal opportunity employer, and proud to be committed to diversity and inclusion. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.
Ready to apply?
Apply to DataDome
Backend Developer
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ABOUT THE SENIOR SOFTWARE ENGINEER (NODEJS) ROLE:
WIN is looking to add Backend Software Engineers (NodeJS) to our growing team! Ideal candidates are passionate about building innovative and industry redefining software products and applications. You will be part of a multi-disciplinary team building state-of-the-art web and mobile applications.
KEY RESPONSIBILITIES:
- Design, develop and deploy cloud-based applications, microservices, integrations, and re-usable components.
- Develop applications/web services and cloud native apps using NodeJS, Javascript, REST API and other tech stacks.
- Operate in an agile environment comprising product owners, frontend and backend engineers, UX/UI designers, and QA.
- Optimize performance and maintain code quality through testing, reviews, and best practices
- Participate in architecture discussions, code reviews, and mentoring sessions
- Identify and implement technical solutions to improve user experience and backend efficiency
REQUIRED QUALIFICATIONS:
- Bachelor's in computer science or related technical field.
- 4-7 years of experience in Backend (e.g. NodeJS, Javascript, PostgreSQL, REST API, AWS) and cloud / server-less architecture
- Experience with development toolsets, integration and deployment tools, and testing automation tools
- Thrive in a dynamic environment that requires innovation and speed of execution
- Ability to understand and break-down problems, and propose clear solutions
- Creative and outside-the-box thinker with strategic mindset
WHAT WE OFFER:
- Highly inclusive and collaborative culture built on mutual respect
- Focus on core values, initiative, leadership and adaptability
- Strong emphasis on personal and professional development
- Flexibility of 100% remote working.
ABOUT WIN:
Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Proptech Companies, and the Most Innovative Home Services Company in the US.
OUR CULTURE:
Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life
#LI-REMOTE
Ready to apply?
Apply to WIN Home Inspection
Senior Backend Developer
Share this job
ABOUT THE SENIOR SOFTWARE ENGINEER (NODEJS) ROLE:
WIN is looking to add Backend Software Engineers (NodeJS) to our growing team! Ideal candidates are passionate about building innovative and industry redefining software products and applications. You will be part of a multi-disciplinary team building state-of-the-art web and mobile applications.
KEY RESPONSIBILITIES:
- Design, develop and deploy cloud-based applications, microservices, integrations, and re-usable components.
- Develop applications/web services and cloud native apps using NodeJS, Javascript, REST API and other tech stacks.
- Operate in an agile environment comprising product owners, frontend and backend engineers, UX/UI designers, and QA.
- Optimize performance and maintain code quality through testing, reviews, and best practices
- Participate in architecture discussions, code reviews, and mentoring sessions
- Identify and implement technical solutions to improve user experience and backend efficiency
REQUIRED QUALIFICATIONS:
- Bachelor's in computer science or related technical field.
- 4-7 years of experience in Backend (e.g. NodeJS, Javascript, PostgreSQL, REST API, AWS) and cloud / server-less architecture
- Experience with development toolsets, integration and deployment tools, and testing automation tools
- Thrive in a dynamic environment that requires innovation and speed of execution
- Ability to understand and break-down problems, and propose clear solutions
- Creative and outside-the-box thinker with strategic mindset
WHAT WE OFFER:
- Highly inclusive and collaborative culture built on mutual respect
- Focus on core values, initiative, leadership and adaptability
- Strong emphasis on personal and professional development
- Flexibility of 100% remote working.
ABOUT WIN:
Founded in 1993, WIN is a highly innovative proptech company revolutionizing the real estate industry with cutting-edge software platforms and products. With the stability and reputation of a 30-year legacy paired with the curiosity and agility of a start-up, we’ve been recognized as an Entrepreneur 500 company, one of the Fastest Growing Proptech Companies, and the Most Innovative Home Services Company in the US.
OUR CULTURE:
Our colleagues are driven by curiosity and tinkering and a desire to make an impact. They enjoy a culture of high energy and collaboration where we listen to each other with empathy, experience personal and professional growth, and celebrate small victories and big accomplishments. Click here to learn more about our company and culture: https://www.linkedin.com/company/winhomeinspection/life
#LI-REMOTE
Ready to apply?
Apply to WIN Home Inspection