EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companies and consumers to participate in the digital economy, no matter where they are.

What started as a bold vision has grown into a platform that connects some of the world’s largest digital businesses with customers across 21 of the fastest-growing markets. We operate where complexity exists — turning local challenges into global opportunities, and building the infrastructure that allows payments to move further, faster, and smarter.

We are a team of builders and problem-solvers. We think globally, act with curiosity, and believe diversity of thought is a competitive advantage.

As EBANX enters its next phase of hyper growth, we are looking for people who want to shape the future of payments, expand what’s possible, and help connect businesses and consumers across borders.
Let’s build what’s next — together.

At EBANX’s IT team you don’t just manage systems and infrastructure. You ensure that our technology, which connects millions of people to global companies, runs flawlessly every day. Here, every solution you create has a direct impact on the revolution of digital payments, making our work truly Out Of The Ordinary.

What your day-to-day will look like

• Lead the AppSec strategy and technical mentorship, guiding Junior, Mid-level, and Senior analysts in performing deep-dive security assessments and complex remediation;
• Architect and oversee Threat Modeling sessions across diverse product squads to identify architectural flaws and security requirements early in the design phase;
• Drive global security projects and communicate risk effectively in English to international stakeholders, ensuring that security initiatives align with business velocity;
• Manage the lifecycle of security vulnerabilities discovered through SAST, DAST, and SCA, providing actionable insights and polyglot code-fix guidance to engineering teams.

What you need to shine in this role

• Deep expertise in the AppSec Tooling ecosystem, including hands-on experience configuring and tuning SAST (Static Analysis), DAST (Dynamic Analysis), and SCA (Software Composition Analysis) within CI/CD pipelines;
• Strong command of API Security and Secret Management, with a proven track record of securing REST/GraphQL APIs and implementing robust policies for tokens, certificates, and secrets (e.g., HashiCorp Vault, AWS Secrets Manager);
• Multi-language coding proficiency, capable of reviewing and securing code across various stacks (such as Java, Python, Go, Node.js, or .NET) to support diverse development teams;
• Advanced to Fluent English communication, enabling you to lead technical discussions, document global standards, and collaborate with distributed teams worldwide.

Bonus points if you have

• Advanced Security Certifications such as OSWE, CASE, CSSLP, or CISSP, demonstrating a high level of professional dedication;
• Experience automating custom security "guardrails" or building internal tools to automate the triaging of secrets and vulnerabilities at scale;
• Active participation in the security community, whether through Bug Bounty programs, open-source security projects, or speaking at conferences like OWASP Global AppSec.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• Meal Allowance: Monthly allowance to support your meals.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

EBANX is a leading global payments company dedicated to connecting businesses and consumers in emerging markets. Through deep local expertise, cutting-edge technology, and strategic partnerships, EBANX empowers global enterprises to expand with confidence and deliver exceptional payment experiences in emerging markets.

Position Overview

The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions. Acting as a strategic bridge between clients, commercial teams, and product development, this role ensures that every solution delivers measurable business impact.

Beyond overseeing delivery and performance, the Engagement Manager serves as a trusted consultant to merchants, educating them on how to work with EBANX, uncovering new opportunities for business growth and market expansion. By leveraging deep market understanding and data-driven insights, the Engagement Manager identifies potential areas for optimization. The Engagement Manager engages the BD and AM teams by referring qualified opportunities for pricing, contracting, and closure.

Key Responsibilities

• Client Engagement & Advisory: Serve as the primary point of contact for Strategic and Enterprise new brands, ensuring alignment between their strategic objectives and EBANX’s payment solutions during the merchant onboarding and ramping phase. Provide consultative guidance to help merchants expand and optimize their payment operations across multiple markets.
• Implementation & Delivery Management: Lead the end-to-end execution of client onboarding and integration projects. Coordinate cross-functional teams, including commercial, operations, compliance, and product, to ensure timely delivery, operational excellence, and exceptional client experiences.
• Ramp-Up Planning & KPI Management: Develop a clear ramp-up schedule in collaboration with each merchant, defining key performance indicators (KPIs), success metrics, and milestones. Establish mutual accountability by aligning on how both EBANX and the merchant will measure and achieve each performance milestone throughout the ramp-up period.
• Performance Optimization:  Collaborate with internal teams to deliver performance and transactional metrics reviews with actionable insights and data-driven recommendations that maximize results for clients.
• Consultative Growth Enablement: Act as a trusted consultant to merchants, proactively identifying business expansion opportunities. Refer qualified expansion opportunities to Sales or Account Management teams for pricing, contracting, and closure.
• Strategic Partnership Development: Build the foundation of the merchant relationship that enables EBANX to sustain long-term relationships with clients and partners, grounded in trust, transparency, and consistent delivery. Foster collaboration that drives joint growth and mutual success.
• Project Leadership & Continuous Improvement: Manage multiple concurrent projects with discipline and precision. Promote continuous improvement by contributing to structured methodologies, incorporating feedback, and ensuring alignment with EBANX’s standards of excellence.
• Cross-functional Collaboration: Liaise between clients and EBANX’s internal stakeholders to align commercial, technical, and operational priorities, ensuring that solutions meet both short- and long-term merchant and business needs.
• Knowledge Sharing & Enablement: Contribute to internal enablement efforts by creating documentation, delivering training, and sharing best practices that enhance team knowledge and delivery capabilities.

Qualifications & Experience

Education:

• Bachelor’s degree.

Professional Experience:

• Proven experience in payments, financial technology, consulting, or account management.
• Demonstrated ability to lead complex projects, coordinating multiple stakeholders across technical, commercial, and operational functions.
• Experience serving as a strategic consultant to clients, identifying new business or market expansion opportunities, and collaborating with Sales or Account Management teams to drive growth.
• Proven track record of defining and managing performance-based ramp-up plans, including KPI design, measurement frameworks, and milestone tracking.
  
  

Project Management:

• Expertise in managing concurrent projects with structured methodologies.
• Strong organizational and prioritization skills with a focus on quality, timelines, and client satisfaction.
  
  

Communication & Influence:

• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Strong stakeholder management skills, capable of building trust and alignment across client and internal teams.
• Ability to translate business needs into technical requirements and work closely with engineering teams to ensure seamless delivery.
  
  Analytical & Strategic Thinking:
  
  
  • Strong analytical capabilities to interpret performance data, identify trends, and generate actionable insights.
    
    
  • Strategic mindset with a consultative approach to problem-solving and client engagement.
    
    

Industry Knowledge:

• Deep understanding of digital payments, e-commerce, and emerging market dynamics.
  
  
• Awareness of regulatory frameworks, risk management practices, and regional variations in consumer payment behavior.
  
  

Languages:

• English language is a requirement. A secondary language is a plus.
  
  

Mindset:

• Proactive, results-oriented, and adaptable to a fast-paced, multicultural environment.
  
  
• Committed to continuous learning, operational excellence, and delivering measurable client value.

EBANX offers:

• Spanish, English, and Portuguese classes;
• Meal Allowance;
• Transportation voucher (if needed);
• WAVES - Program of goals and results (variable compensation);
• EBANX Play - Wellness (Gympass, e-Sports, SESC );
• EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;
• EBANX Skills: budget for workshops and courses;
• EBANX Flexible: Birthday Day Off;
• Semi-flexible hours (8 hours a day - Monday to Friday);
• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
• EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;
• Life Insurance: Life Insurance 100% paid by EBANX;
• Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.

At EBANX, we believe barriers were made to be broken. We started our story in Curitiba, Brazil, and today we are a global company, present in more than 29 countries, with offices in Curitiba, São Paulo, Shanghai, Singapore, and Johannesburg. In total, we are 700+ ebankers spread across the world, connecting companies like Uber, Netflix, Spotify, TikTok, Canva, Shopee, Meta, and Shein to millions of consumers in emerging markets—creating new opportunities and revolutionizing the future of digital payments.

Our mission is clear: to give global access to everyone. We are guided by the motto #TamoJunto, which translates into four key pillars: Shape Tomorrow, Evolve Fast, Make It Happen, and Unlock The World.

If you want to be part of a global company with accelerated growth that is shaping the future of digital payments, EBANX is the place for you.

At EBANX’s Product team you don’t just create features. You develop user-centered solutions that transform the experience of millions of consumers and global companies. Every product decision you make has a real impact on the future of digital payments, combining strategic vision, innovation, and collaboration to make our work truly Out Of The Ordinary.

As a Product Manager for Payments Mandates & Regulatory Readiness, your mission will be to build and lead EBANX’s strategy for scheme and regulatory compliance. You will be responsible for creating a unified product-owned governance model that ensures readiness, visibility, and proactive execution of all Visa, Mastercard, Amex, and regulatory requirements that impact our payments capabilities.
This role sits at the intersection of Product, Engineering, Compliance, Legal, and our global merchant base. You will play a critical part in enabling EBANX to scale safely, maintain performance, unlock new features, and operate with predictability in fast-evolving markets.

Your day-to-day impact:

• Define the vision, framework, and processes for mandates and regulatory readiness across all markets;
• Build a centralized governance model that brings structure, visibility, and ownership to scheme and regulatory requirements;
• Partner cross-functionally with engineering, compliance, legal, ops, and country teams to assess impact, scope solutions, and ensure on-time delivery;
• Track the evolving landscape of scheme mandates, regulatory changes, and technical requirements, anticipating their implications for EBANX;
• Prioritize mandates and compliance initiatives based on risk, business impact, and market strategy;
• Manage the full lifecycle of each mandate, from understanding requirements, to defining product impact, to coordinating implementation and ensuring readiness ahead of deadlines;
• Guarantee clear communication, documentation, and alignment across teams, enabling predictable execution and reducing operational risk;
• Act as the internal expert on scheme and regulatory evolution, supporting strategic decisions and shaping future product capabilities.

• Fluent English;
• Proven experience in product management, payments, regulatory compliance, or fintech infrastructure;
• Strong understanding of the global payment ecosystem, scheme rules (Visa/Mastercard/Amex), and regulatory frameworks;
• Exceptional analytical skills, with the ability to interpret complex regulatory or scheme requirements and translate them into product impact;
• Excellent communication and stakeholder management skills, capable of influencing cross-functional teams and senior leadership;
• Experience working in agile environments and leading multi-team initiatives under tight deadlines;
• Demonstrated ability to bring structure to ambiguity, build processes from scratch, and drive predictable execution in complex contexts.

• Experience working in fast-paced, high-growth companies or global fintechs;
• Multicultural experience collaborating across countries and teams;
• A passion for simplifying complexity, building governance models, and creating long-term strategic foundations;
• Knowledge of scheme mandates, regulatory landscapes, or compliance-related product work;
• A proactive, ownership-driven mindset with the ability to anticipate risks and connect details to strategic outcomes.

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

#LI-TC1

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

EBANX is a leading global payments company dedicated to connecting businesses and consumers in emerging markets. Through deep local expertise, cutting-edge technology, and strategic partnerships, EBANX empowers global enterprises to expand with confidence and deliver exceptional payment experiences in emerging markets.

Position Overview

The Engagement Manager plays a pivotal role in driving the successful implementation, optimization, and long-term adoption of EBANX’s payment solutions. Acting as a strategic bridge between clients, commercial teams, and product development, this role ensures that every solution delivers measurable business impact.

Beyond overseeing delivery and performance, the Engagement Manager serves as a trusted consultant to merchants, educating them on how to work with EBANX, uncovering new opportunities for business growth and market expansion. By leveraging deep market understanding and data-driven insights, the Engagement Manager identifies potential areas for optimization. The Engagement Manager engages the BD and AM teams by referring qualified opportunities for pricing, contracting, and closure.

Key Responsibilities

• Client Engagement & Advisory: Serve as the primary point of contact for Strategic and Enterprise new brands, ensuring alignment between their strategic objectives and EBANX’s payment solutions during the merchant onboarding and ramping phase. Provide consultative guidance to help merchants expand and optimize their payment operations across multiple markets.
• Implementation & Delivery Management: Lead the end-to-end execution of client onboarding and integration projects. Coordinate cross-functional teams, including commercial, operations, compliance, and product, to ensure timely delivery, operational excellence, and exceptional client experiences.
• Ramp-Up Planning & KPI Management: Develop a clear ramp-up schedule in collaboration with each merchant, defining key performance indicators (KPIs), success metrics, and milestones. Establish mutual accountability by aligning on how both EBANX and the merchant will measure and achieve each performance milestone throughout the ramp-up period.
• Performance Optimization:  Collaborate with internal teams to deliver performance and transactional metrics reviews with actionable insights and data-driven recommendations that maximize results for clients.
• Consultative Growth Enablement: Act as a trusted consultant to merchants, proactively identifying business expansion opportunities. Refer qualified expansion opportunities to Sales or Account Management teams for pricing, contracting, and closure.
• Strategic Partnership Development: Build the foundation of the merchant relationship that enables EBANX to sustain long-term relationships with clients and partners, grounded in trust, transparency, and consistent delivery. Foster collaboration that drives joint growth and mutual success.
• Project Leadership & Continuous Improvement: Manage multiple concurrent projects with discipline and precision. Promote continuous improvement by contributing to structured methodologies, incorporating feedback, and ensuring alignment with EBANX’s standards of excellence.
• Cross-functional Collaboration: Liaise between clients and EBANX’s internal stakeholders to align commercial, technical, and operational priorities, ensuring that solutions meet both short- and long-term merchant and business needs.
• Knowledge Sharing & Enablement: Contribute to internal enablement efforts by creating documentation, delivering training, and sharing best practices that enhance team knowledge and delivery capabilities.

Qualifications & Experience

Education:

• Bachelor’s degree.

Professional Experience:

• Proven experience in payments, financial technology, consulting, or account management.
• Demonstrated ability to lead complex projects, coordinating multiple stakeholders across technical, commercial, and operational functions.
• Experience serving as a strategic consultant to clients, identifying new business or market expansion opportunities, and collaborating with Sales or Account Management teams to drive growth.
• Proven track record of defining and managing performance-based ramp-up plans, including KPI design, measurement frameworks, and milestone tracking.
  
  

Project Management:

• Expertise in managing concurrent projects with structured methodologies.
• Strong organizational and prioritization skills with a focus on quality, timelines, and client satisfaction.
  
  

Communication & Influence:

• Exceptional written and verbal communication skills, with the ability to present complex information clearly and persuasively.
• Strong stakeholder management skills, capable of building trust and alignment across client and internal teams.
• Ability to translate business needs into technical requirements and work closely with engineering teams to ensure seamless delivery.
  
  Analytical & Strategic Thinking:
  
  
  • Strong analytical capabilities to interpret performance data, identify trends, and generate actionable insights.
    
    
  • Strategic mindset with a consultative approach to problem-solving and client engagement.
    
    

Industry Knowledge:

• Deep understanding of digital payments, e-commerce, and emerging market dynamics.
  
  
• Awareness of regulatory frameworks, risk management practices, and regional variations in consumer payment behavior.
  
  

Languages:

• English language is a requirement. A secondary language is a plus.
  
  

Mindset:

• Proactive, results-oriented, and adaptable to a fast-paced, multicultural environment.
  
  
• Committed to continuous learning, operational excellence, and delivering measurable client value.

EBANX offers:

• Spanish, English, and Portuguese classes;
• Meal Allowance;
• Transportation voucher (if needed);
• WAVES - Program of goals and results (variable compensation);
• EBANX Play - Wellness (Gympass, e-Sports, SESC );
• EBANX Education: financial support for undergraduate, graduate, and MBA programs so you can develop important skills for your career;
• EBANX Skills: budget for workshops and courses;
• EBANX Flexible: Birthday Day Off;
• Semi-flexible hours (8 hours a day - Monday to Friday);
• EBANX Family: Daycare assistance, extended leave for caregivers and support program for children and pregnant women;
• EBANX Health: Health and Dental Insurance, with subsidy for dependents and medicine subsidy for ebankers;
• Life Insurance: Life Insurance 100% paid by EBANX;
• Blue Club: Exclusive discount for ebankers in bakeries, restaurants, courses, electronics stores, and more!

Follow us on LinkedIn and check out our Instagram to learn more about the #ebanxlife.